Quantum Edge Power Chair -- Charger Won't Charge Batteries. How to remove batteries and put a charge on them to allow the charger to start working again.
I wanted to thank you profusely for posting this video. I was able to use this guidance to manage the tilt on a wheelchair. We were repairing for a friend. Another poster on RUclips suggested using a Schumacher battery charger because it had the ability to desulfate the batteries in the chair which had gone below 10%. Between you, two extremely helpful people I am happy to say that the batteries were able to be completely recharged and are back in the machine doing their job! Thank you again, I can’t tell you how important this was to the owner of the chair. I think it’s just criminal that the manufacturer would have put these chairs out in the market without having a better provision for the battery change. But you saved the day!
Yes Betsy! I completely agree. My deceased husband’s unit is much newer. But I let it sit for a year. I am hopeful it can be rehabilitated and sold. I too am very appreciative of SCL!
Southern Country Living saved us a LOT of money. I priced one Power Cord Jumper, made just for this purpose, is RENTED at $300! We have to return it, plus we have to buy batteries from the people ya rent it from!
God bless you for this! I was able to lift the tilt using your technique with a 12V truck battery and a pair of wires stripped at the end. Worked perfect! Now I’m trying to revive these old batteries.
Thanks very much Chris. My brother's chair is still working on those same batteries. Hopefully yours will hold a charge and give good service for a long time Calvin
God bless you for being a decent Brother. God bless your Brother, I wish him well. I have ms, and my Brother and a Friend of mine just procured me one of these chairs. We know the batteries have to be replaced, they're dead. I haven't seen the chair yet but I'm thankful to them for getting it. Tske care and be of good courage! Thumbs up video ~John
Thanks for watching. I just talked to my brother this morning and he is still safe from the virus. Thanks for the prayers. Have a blessed week and stay safe, Calvin and Marie
Thanks Roger, I grew up with a dad that worked on every thing. I learned quick that if I didn't know how to do something I figured it out anyway. I spent many weekends helping family and friends with repairs around their house. Hope that you are doing good today. I'm so glad to be feeling better. Calvin and Marie
Just saved us $500 for a service tech to come out and troubleshoot the unit. Crazy that they would ask for $500just to come out. Fixed it for free. Thank you.
Thank you for explaining that the correct charger for the deep cycle batteries had a built in safety feature and that they would not charge the low batteries. Also it is important to disconnect the trickle charger and let the correct charger finish the job. This is something that is not generally understood and is a basic fundamental that must be explained when dealing with deep cycle batteries.
THANK YOU! We have the same chair. My wife hates it, I don't know why, she loves her old chair, and keeps using it. I just keep repairing the old Jazzy. The Quantum Edge sat for a few months, now the new batteries are dead. I couldn't even figure out how to get to them, till I watched your video. Thank You very much. I plan on using it after knee surgery, then decide what to do with it.
It is now Knee surgery time. I just now found your video...thanks again! (I priced a rental cord/jumper made for this purpose at $300! Plus, I had to buy batteries from the same dealer)
Those are deep cycle gel batteries and should be topped up daily. They do only last a couple years though and those 22NF are definitely not the cheapest batts to replace. Glad you got your bro back up and running.
Thank you I am have a Quantum and I've had several troubles with it and now this point in our silly world we have very few people that can fix them so this was very helpful thank you have a great day bless you love and Christ AJ and Diana
Quantum 4Front here, same method...The battery compartment is too tight, so I tie a shoelace around each battery or Velcro strap to pull those suckers out...The Numotion tech slammed those batteries in there last time so hard that not even my improvised shoelace pull cord would work...Now the new batteries are going dead, so I have to call and hope they replace them, under warranty of course...Pro tip, you don't have to use the 75ah batteries...You can use the 55ah batteries that the Jazzy 614hd takes...I know because I did it out of frustration...It goes the same number of miles...Lighter weight...
Pride Mobility/Quantum send with the power wheelchair a tilt jumper cable w/ an Up/Down switch. Plug into the cable marked Tilt, use alligator clips on an external 12v battery and you press the button to tilt.
@@SouthernCountryLiving That's a shame. Every one we've sold came with the jumper. I ordered one and have it in my tool kit. Yes, I service complex rehab wheelchairs.
Need to fix my aunt’s chair but confused on the tilt. How do I know where to put the positive and negative battery connectors to the tilt cord with the nails? I really don’t want to fry the chair.
Thanks for watching. When I did this one, I connected the ground to one side and then I touched the positive to the other one. If it goes in the wrong direction, then switch the wires and it will go the direction that you want. Hope that helps you. It's been a long time since I did that for his chair and it is still running on the same batteries. Have a fantastic week, Calvin and Marie
Thank you for posting this video! I just recently got this chair donated and trying to do what you did. However the tilt cable connector has 6 prongs instead of 2. How do I go about connecting that to the manual battery charger?
Thanks for watching. I'm not familiar with that connector. I would guess that it controls the tilt and maybe and up/down motor or something else. It would take a couple of trial by error attempts to connect the voltage for just a second to see if it tilts upward. If you can find a model number you might be able to find the service manual online for it. Good luck with your chair. Calvin and Marie
Thank you so much for making this video. I have the same problem. How did you know which of the tilt connectors was positive and negative to get the tilt working? I don't want to hook it up reversed and fry something.
Thanks for watching. I miss read your comment. On the tilt adjustment just touch the wire to it. One direction will make it go up and the other direction will make it go down. It has been a long time since I did that but his chair is still running on the same batteries. I hope this helps. Good luck with yours. Calvin
@@SouthernCountryLiving Thank you Calvin, well that seems perfectly logical. Good to know you didn't have to buy new batteries. I wish you and your brother well. Thanks so much for the quick response. Royce
Did you charge one battery at a time or connect to the factory battery cable that hooked to the battery while it in the chair/ the chair operates on 24 volts, and it looks like you're using a 12 volt charger.
Thanks for watching. I used a regular car battery charger and a 12 volt power supply at the same time. If you just use the battery charger you would have to charge them one at a time. This was over 2 years ago so it's hard for me to remember the exact details. I only had to charge them for a few minutes and the chair charger started working. His chair is still running on the same batteries with no further problems. Good luck with your project, Calvin
the story of rechargeable batteries they look like standard lead acid batteries so the question is why have the batteries discharged so much that the standard charger wouldnt charge them could this happen again? *🎅🔍viewed fully✅ support to each other🔎🎭✅ you got a like 👍🇦🇺👍🎄*
Thanks for watching, that is a good question. The batteries are sealed batteries for safety reasons and we think that someone left the chair on when he was transported to the hospital for about five days. It could happen again, but hopefully it won't. The chair needs an automatic shut down function if it is not used for a length of time. Thanks for being observant and commenting. Have a great weekend... Calvin
My lo has an older 2.0 with the i level and was good for 10 to 15 miles . Her newest 1 of a year drains the batteries in max 2 miles. Its a shame theese companies do not stand behind there products with good warranties . But I'd like to ask why a charger would have to even go into a safety feature . That makes no sense at all . If a regular charger 12v I assume does thw job why wouldn't the manufacturers?
Yes, these new ones aren't as good but nothing is now days. The charger is designed to cut off if the batteries are bad so that it doesn't start a fire from trying to charge a bad battery. When I connect a regular charger I'm supposed to monitor it in case of a problem. On the chairs most of the time the charger is connected and left connected all night long. It would be a terrible situation if a fire started. The charger reads the battery voltage and if it is very low it thinks that the battery is dead and won't start charging. His chair continued to work with these batteries. Several months ago his health deteriorated and the nursing home will not allow him to use the power chair right now. Thanks for your question, Calvin
Can you do that to any electric wheelchair as long as its quantum what is still utilize and charge my batteries up they've been down 7 months I'm at a nursing home also
@@SouthernCountryLivingsame question - how do I tilt the chair back once the battery is connected via nails to the tilt cord? Did you use the controller?
The chair my father used has set in my house unused for the last 8 years. At first both batteries were under one volt. I tried to charge them and got one battery up to 11 volts but the other battery to only 6 volts. How far do the batteries have to be charged until the small charger that came with the chair works?
Thanks for watching. I don't remember the exact voltage required but for some reason I think it was about 10 volts. I was expecting to have to buy new batteries for his chair so I was glad that I could get them charged back up. His chair is still running with the same batteries. Good luck with yours. Calvin
@@SouthernCountryLiving I have several times charged the batteries all day but only got up to about 7 volts. Is it possible that I need a stronger battery charger? I bought a Stanley Fatmax 8 amp charger. Today I measured the voltage as I was charging, and the multimeter read 13 volts. Any suggestions?
I used a regular car battery charger. You can buy them at Walmart or any auto parts store. The trick is getting to the old chair batteries to recharge them. That is why I rigged the nails in the plug going to the lift motor to get it to raise up so I could access the batteries in the bottom of the chair. Good luck with your project. Calvin
No thank you….it cost $175.00 to have a technician to come and replace the batteries…. I followed you video today and successfully made to the battery’s unfortunately the battery charger showed that both batteries are no good….thanks again
This is what you have to do if you don't have extra money to pay a technician. His chair is still working on the same batteries and we didn't have to buy two new batteries for over 100 dollars each.
I wanted to thank you profusely for posting this video. I was able to use this guidance to manage the tilt on a wheelchair. We were repairing for a friend. Another poster on RUclips suggested using a Schumacher battery charger because it had the ability to desulfate the batteries in the chair which had gone below 10%. Between you, two extremely helpful people I am happy to say that the batteries were able to be completely recharged and are back in the machine doing their job! Thank you again, I can’t tell you how important this was to the owner of the chair. I think it’s just criminal that the manufacturer would have put these chairs out in the market without having a better provision for the battery change. But you saved the day!
Thanks very much, I'm glad that you were able to get it going again
Yes Betsy! I completely agree. My deceased husband’s unit is much newer. But I let it sit for a year. I am hopeful it can be rehabilitated and sold. I too am very appreciative of SCL!
Thanks for the video, could help my sister in nursing home.
You're welcome
It was worth it to see the smile on your brother's face!!! He was happy!!!
Thanks for watching, have a great day... Calvin
Thanks so much for the video. I have the same chair, same problem. Very clever solution with the nails. You probably saved several hundred dollars.
Thanks for watching, i hope you are able to get yours repaired. Have a great day... Calvin
Southern Country Living saved us a LOT of money. I priced one Power Cord Jumper, made just for this purpose, is RENTED at $300! We have to return it, plus we have to buy batteries from the people ya rent it from!
God bless you for this! I was able to lift the tilt using your technique with a 12V truck battery and a pair of wires stripped at the end. Worked perfect! Now I’m trying to revive these old batteries.
Thanks very much Chris. My brother's chair is still working on those same batteries. Hopefully yours will hold a charge and give good service for a long time
Calvin
God bless you for being a decent Brother. God bless your Brother, I wish him well. I have ms, and my Brother and a Friend of mine just procured me one of these chairs. We know the batteries have to be replaced, they're dead. I haven't seen the chair yet but I'm thankful to them for getting it. Tske care and be of good courage! Thumbs up video ~John
Thanks very much for watching. I hope that this will help out on your chair that you are getting.
Your brother has a beautiful smile, I pray that he is safe during this time of unease!
Thanks for watching. I just talked to my brother this morning and he is still safe from the virus. Thanks for the prayers.
Have a blessed week and stay safe,
Calvin and Marie
Thank You so much for taking the time to make and share this video.
Thanks for watching.
Have a great week,
Calvin and Marie
That was so sweet, You put a BIG SMILE on your Brother Face.. And that said it All.. You have made my day!! Thanks for sharing..
Thanks Linda for the kind words. Have a great week and Merry Christmas from Calvin and Marie
You ask us to watch some older ones. I'm seeing Brother Calvin is the jack of all trades 👍👍👍🇺🇸🇺🇸🇺🇸
Thanks Roger, I grew up with a dad that worked on every thing. I learned quick that if I didn't know how to do something I figured it out anyway. I spent many weekends helping family and friends with repairs around their house.
Hope that you are doing good today. I'm so glad to be feeling better.
Calvin and Marie
@@SouthernCountryLiving God bless you sir. So proud of the prayers that have been answered for you and your family
Just saved us $500 for a service tech to come out and troubleshoot the unit. Crazy that they would ask for $500just to come out.
Fixed it for free. Thank you.
Thanks for watching, I'm glad that it helped you.
Have a great week,
Calvin and Marie
Thank you! The video may be five years old but it works!!
You're welcome!
Thank you for explaining that the correct charger for the deep cycle batteries had a built in safety feature and that they would not charge the low batteries. Also it is important to disconnect the trickle charger and let the correct charger finish the job. This is something that is not generally understood and is a basic fundamental that must be explained when dealing with deep cycle batteries.
Most new chargers have this, they are called smart chargers, not so smart. They need a by-pass, now that would be a smart charger.
Great job fixing the chair the two nail trick was pretty cool
Thanks, I'm just glad it worked and I was able to fix it without having to buy new batteries. Have a great week... Calvin
THANK YOU! We have the same chair. My wife hates it, I don't know why, she loves her old chair, and keeps using it. I just keep repairing the old Jazzy. The Quantum Edge sat for a few months, now the new batteries are dead. I couldn't even figure out how to get to them, till I watched your video. Thank You very much. I plan on using it after knee surgery, then decide what to do with it.
It is now Knee surgery time. I just now found your video...thanks again! (I priced a rental cord/jumper made for this purpose at $300! Plus, I had to buy batteries from the same dealer)
Thanks for taking the time to make this video. It was very helpful.
Such a sweet ending to the video with that big smile😀
Thanks very much,
Calvin
You're a rockstar I would have never thought of doing that and would have had to hire somebody to get those batteries out of there for me thanks again
Thanks very much
Thanks for the video. I have the same chair with dead batteries. I got it tilted and am charging the batteries now.
Thanks for watching. Good luck with your project.
Have a great weekend,
Calvin
Glad you could get your brother mobile again. My brother has MS and has the same type chair.
Good Visio even if it is an older one. The information about the safety in the charger I had forgotten about. So thank you very much sir.
Glad it was helpful!
Your video was very well explained! Thanks
Thanks very much, have a great day.
Those are deep cycle gel batteries and should be topped up daily. They do only last a couple years though and those 22NF are definitely not the cheapest batts to replace. Glad you got your bro back up and running.
thank you for doing this it help me understand the chair a lot better.. GOD BLESS YOU
Thank you I am have a Quantum and I've had several troubles with it and now this point in our silly world we have very few people that can fix them so this was very helpful thank you have a great day bless you love and Christ AJ and Diana
Thanks very much. My brother has reached a point that he can no longer control his chair, so his chair is in storage now.
I am very thankful for this video!
Thanks very much
Thanks for showing
Thank you for taking the time to make this video
God Bless you sir. I am having a problem with my mom's chair and this might be the fix!
I hope that it helps you get hers fixed
Thanks for sharing, bet you saved a ton of money... Full View and like 6...
This is just what I need. Thanks for the video. Cool Brother. Love that smile !
Thanks very much
Amazing! Thank you for your help!
Thank you kind sir. Im now charging my dads dead batteries thanks to watching this video.
Thanks very much, I'm glad that it helped you.
Calvin and Marie
Great video and it’s awesome you were able to help your brother
Thanks very much,
Calvin
So thoughtful. Thank you
You are so welcome
Quantum 4Front here, same method...The battery compartment is too tight, so I tie a shoelace around each battery or Velcro strap to pull those suckers out...The Numotion tech slammed those batteries in there last time so hard that not even my improvised shoelace pull cord would work...Now the new batteries are going dead, so I have to call and hope they replace them, under warranty of course...Pro tip, you don't have to use the 75ah batteries...You can use the 55ah batteries that the Jazzy 614hd takes...I know because I did it out of frustration...It goes the same number of miles...Lighter weight...
Thanks very much
AWESOME!!!!!!!!!! THANK YOU!!!!
You bet!
👍👍👍😎 that was good info I know someone that has one of those chairs
Pride Mobility/Quantum send with the power wheelchair a tilt jumper cable w/ an Up/Down switch. Plug into the cable marked Tilt, use alligator clips on an external 12v battery and you press the button to tilt.
That is great. He didn't get one with his.
@@SouthernCountryLiving
That's a shame. Every one we've sold came with the jumper. I ordered one and have it in my tool kit. Yes, I service complex rehab wheelchairs.
Where can You purchase this tilt jumper cable w/ an up/down switch
Thank You.
Thanks for watching
Need to fix my aunt’s chair but confused on the tilt. How do I know where to put the positive and negative battery connectors to the tilt cord with the nails? I really don’t want to fry the chair.
Thanks for watching. When I did this one, I connected the ground to one side and then I touched the positive to the other one. If it goes in the wrong direction, then switch the wires and it will go the direction that you want.
Hope that helps you. It's been a long time since I did that for his chair and it is still running on the same batteries.
Have a fantastic week,
Calvin and Marie
This is super helpful. Thank you!!😊
Glad it was helpful!
Thank you👍👍
Welcome 👍
Worked for me. Thanks for the video
Thanks for watching, I'm glad that it helped you.
Calvin
Thank you for posting this video! I just recently got this chair donated and trying to do what you did. However the tilt cable connector has 6 prongs instead of 2. How do I go about connecting that to the manual battery charger?
Thanks for watching. I'm not familiar with that connector. I would guess that it controls the tilt and maybe and up/down motor or something else. It would take a couple of trial by error attempts to connect the voltage for just a second to see if it tilts upward. If you can find a model number you might be able to find the service manual online for it. Good luck with your chair.
Calvin and Marie
THANK YOU SIR!! THAT WAS MY PROBLEM EXACTLY!!
Glad it helped
Thank you so much for making this video. I have the same problem. How did you know which of the tilt connectors was positive and negative to get the tilt working? I don't want to hook it up reversed and fry something.
Thanks for watching. I miss read your comment. On the tilt adjustment just touch the wire to it. One direction will make it go up and the other direction will make it go down. It has been a long time since I did that but his chair is still running on the same batteries. I hope this helps. Good luck with yours.
Calvin
@@SouthernCountryLiving Thank you Calvin, well that seems perfectly logical. Good to know you didn't have to buy new batteries. I wish you and your brother well. Thanks so much for the quick response. Royce
You are welcome
Did you charge one battery at a time or connect to the factory battery cable that hooked to the battery while it in the chair/ the chair operates on 24 volts, and it looks like you're using a 12 volt charger.
Thanks for watching. I used a regular car battery charger and a 12 volt power supply at the same time. If you just use the battery charger you would have to charge them one at a time. This was over 2 years ago so it's hard for me to remember the exact details. I only had to charge them for a few minutes and the chair charger started working. His chair is still running on the same batteries with no further problems. Good luck with your project,
Calvin
New sub here.Thank you for the video
Thanks very much
Thank you for this video!!!
Thanks for watching,
Calvin
Great idea to use the nails!
Yes. Thanks
the story of rechargeable batteries they look like standard lead acid batteries so the question is why have the batteries discharged so much that the standard charger wouldnt charge them could this happen again?
*🎅🔍viewed fully✅ support to each other🔎🎭✅ you got a like 👍🇦🇺👍🎄*
Thanks for watching, that is a good question. The batteries are sealed batteries for safety reasons and we think that someone left the chair on when he was transported to the hospital for about five days. It could happen again, but hopefully it won't. The chair needs an automatic shut down function if it is not used for a length of time. Thanks for being observant and commenting. Have a great weekend... Calvin
I can’t seem to be able to plug the charger cable into the port, The cable has three prongs, but don’t line up with the holes in the port. Help
My lo has an older 2.0 with the i level and was good for 10 to 15 miles .
Her newest 1 of a year drains the batteries in max 2 miles.
Its a shame theese companies do not stand behind there products with good warranties .
But I'd like to ask why a charger would have to even go into a safety feature .
That makes no sense at all .
If a regular charger 12v I assume does thw job why wouldn't the manufacturers?
Yes, these new ones aren't as good but nothing is now days. The charger is designed to cut off if the batteries are bad so that it doesn't start a fire from trying to charge a bad battery. When I connect a regular charger I'm supposed to monitor it in case of a problem. On the chairs most of the time the charger is connected and left connected all night long. It would be a terrible situation if a fire started. The charger reads the battery voltage and if it is very low it thinks that the battery is dead and won't start charging. His chair continued to work with these batteries. Several months ago his health deteriorated and the nursing home will not allow him to use the power chair right now. Thanks for your question,
Calvin
Thk u
Can you do that to any electric wheelchair as long as its quantum what is still utilize and charge my batteries up they've been down 7 months I'm at a nursing home also
Most likely, I don't work on them, I just was trying to fix my brother's chair.
When you took the tilt wire out did you use the controller to tilt it back?
It's been awhile since I did this. I applied voltage to the wire connector going to the tilt motor to make it tilt up.
@@SouthernCountryLivingsame question - how do I tilt the chair back once the battery is connected via nails to the tilt cord? Did you use the controller?
The chair my father used has set in my house unused for the last 8 years. At first both batteries were under one volt. I tried to charge them and got one battery up to 11 volts but the other battery to only 6 volts. How far do the batteries have to be charged until the small charger that came with the chair works?
Thanks for watching. I don't remember the exact voltage required but for some reason I think it was about 10 volts. I was expecting to have to buy new batteries for his chair so I was glad that I could get them charged back up. His chair is still running with the same batteries. Good luck with yours.
Calvin
@@SouthernCountryLiving I have several times charged the batteries all day but only got up to about 7 volts. Is it possible that I need a stronger battery charger? I bought a Stanley Fatmax 8 amp charger. Today I measured the voltage as I was charging, and the multimeter read 13 volts. Any suggestions?
My guess is that the battery has a couple of dead cells. When batteries sit for a long period of time they will develop bad cells.
So do you just reverse the polarity on the nails for either up or down?
Yes
@@SouthernCountryLiving Thank you.
How do you raise the chair when the fuse is blown
I’m a little confused with connecting the power to the nails. Does it matter which cable I put on each nail?
When you connect them one way it will go up. When you connect them the other way it will go down.
@@SouthernCountryLiving thank you so much!! I wasn’t sure if I’d get a reply this quick. Lol. I will try this when I get home!
Hey!! So I got the tilt to work and now I connected a battery. Do I need to put a charger on both batteries or will one take care of it?
@@SouthernCountryLiving thank you in advance!! I have subscribed for all your help!!
@@SouthernCountryLiving actually it’s charging now!! Thank you so much!!!!
Please tell me why the yellow light keeps blinking on the small control when charging? Thank you.
Sorry but I don't know the answer to your question.
Where did you get the spare battery from ?
Thanks for watching. I didn't use a spare battery. I used a battery charger.
Where can I get one of those because I have the same problem w my fathers power chair. Doesn’t wanna charge no more.
I used a regular car battery charger. You can buy them at Walmart or any auto parts store. The trick is getting to the old chair batteries to recharge them. That is why I rigged the nails in the plug going to the lift motor to get it to raise up so I could access the batteries in the bottom of the chair. Good luck with your project.
Calvin
Where are the fuses
This was a few years ago.
Mine is a little older
Do you know where the fuses before the
Do u know where the fuse is.on the 2015 models,thk u
Sorry, I can't help you with that question. This was a one time repair for me. I don't work on them regularly.
Batry bliz
Thanks
I wish you would show where you pulled the wire from. Pls help
This was several years ago and I don't have access to this chair anymore.
No thank you….it cost $175.00 to have a technician to come and replace the batteries….
I followed you video today and successfully made to the battery’s unfortunately the battery charger showed that both batteries are no good….thanks again
This is what you have to do if you don't have extra money to pay a technician. His chair is still working on the same batteries and we didn't have to buy two new batteries for over 100 dollars each.