Do ICA officers only chop passports at work?! | Things You’ve Always Wanted to Ask...

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  • Опубликовано: 15 сен 2024
  • What do ICA officers do at the checkpoints? Do they only ‘chop’ passports? How do they identify suspicious travellers?
    We asked Fiona Lai, who leads a team of 40 immigration officers from the ICA at Changi Airport Terminal 1, to tell us more.
    #Singapore #ICA #ThingsYouveAlwaysWantedToAsk
    Brought to you by the Immigration & Checkpoints Authority (ICA).
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Комментарии • 492

  • @tayweihong8331
    @tayweihong8331 4 года назад +659

    She is key to boosting our tourism and aviation industry.

    • @mrsinglish1776
      @mrsinglish1776 4 года назад +43

      She boosted my "aviation" mmm

    • @mrsinglish1776
      @mrsinglish1776 4 года назад +2

      @All Hail The People's Party Long Live LKY's Legacy i want her to keep it

    • @mrsinglish1776
      @mrsinglish1776 4 года назад +1

      @All Hail The People's Party Long Live LKY's Legacy dont be so nasty.

    • @deadspace1
      @deadspace1 4 года назад

      Damn that's salty ahahaha

    • @tayweihong8331
      @tayweihong8331 4 года назад +9

      Okay lah guys, maintain ah. @Mr Singlish
      I was merely joking, but let's keep it modest and appropriate.
      We are ought to be respectful to others, particularly in an online community where our words can reach thousands of people.
      Ms Fiona puts herself at personal risk by being in contact will travellers from different countries, who potentially may carry the infectious disease. And, all the while maintaining our border security.
      She and her officers have worked tirelessly and made sacrifices to keep us safe.
      Thank You Ms Fiona :D

  • @sohtrevor8510
    @sohtrevor8510 4 года назад +541

    Just admit it, you too went through the comment section to find your fellow mates who find her chio

  • @veliking3175
    @veliking3175 4 года назад +793

    Now everyone gonna stop using the autogates so they can meet pretty ICA officers.

    • @coughingpenguin4346
      @coughingpenguin4346 4 года назад +4

      Haha

    • @wf645
      @wf645 4 года назад +23

      Quite unlikely for her case. Considering she is the team leader, very likely she will be snug away in the duty office and will attend to matters when there is a serious breach of matter by travellers at the immigration point. or referred to her for decision making matters.

    • @hooiyewlim
      @hooiyewlim 4 года назад +32

      @@wf645 than I will purposely breach to see her.

    • @wf645
      @wf645 4 года назад

      @@hooiyewlim No need lah. You can find the clues on where she will be located. You just have to cruise the terminals to find out where and stake out 😆

    • @candyalyssa
      @candyalyssa 4 года назад +1

      @@wf645 got other chiobus one mah.. only one meh

  • @periodictpr3839
    @periodictpr3839 4 года назад +250

    Imagine how she would feel when she realises people are simping for her

    • @Saicofake
      @Saicofake 4 года назад +29

      Haha, its worst in the army where female officers are a rare breed. All the NSFs and regulars alike turn into simps the moment a female soldier appears.

    • @deioped
      @deioped 3 года назад +3

      @@Saicofake just my own experience but lady officers usually dont look like this.

    • @Saicofake
      @Saicofake 3 года назад +1

      deioped probably something to do with where you're posted. Either that or these NS/ army goggles have really made me lower my standards.

    • @travissong7072
      @travissong7072 3 года назад +1

      I bet you she already knows..

  • @sabrecruz6721
    @sabrecruz6721 4 года назад +90

    Her laughter, complexion, eyes with mask so sweet.

  • @balasubramaniam2436
    @balasubramaniam2436 4 года назад +185

    The Last Question and Answer:
    She has sense of humor 😂

    • @xXDoubleBounceXx
      @xXDoubleBounceXx 4 года назад +12

      Qtri Nity Bruh what u want her to do? Not do her job? Lmao

  • @jieqiiii
    @jieqiiii 4 года назад +407

    Things most people have never wanted to ask but will always want to ask after seeing this video:
    Ai stead mai? 🤣🤣🤣

    • @tedbundy2474
      @tedbundy2474 4 года назад +3

      😂😂🤣🤣😂🤣😂🤣🤣

    • @endeliggnist5066
      @endeliggnist5066 4 года назад +1

      What that does mean though?

    • @arvobrendon4267
      @arvobrendon4267 4 года назад

      Singaporean still got people want ?

    • @123shadower
      @123shadower 4 года назад +2

      @@endeliggnist5066 "You want to become steady(stead) with me in a relationship?" can't really explain that well but you should get the meaning.

    • @sebestiantan1
      @sebestiantan1 4 года назад

      😂😂🤣🤭👍🤗

  • @johnwig285
    @johnwig285 4 года назад +152

    2010: Goin to the airport to fly
    2020: Goin to the airport to see Fiona

    • @ciliadaniel4809
      @ciliadaniel4809 4 года назад +6

      Seems the intention to see Fiona has to postpone until 2021

    • @alexandertan8592
      @alexandertan8592 3 года назад +2

      Go to singapore, gotta quarantine just to see fiona?
      I guess it totally worth it XD

  • @kleong8321
    @kleong8321 4 года назад +44

    Proud to have such a smart, humorous and pretty fellow Singaporean greeting the world for us

  • @davidliu2243
    @davidliu2243 4 года назад +84

    *Can I say "when my boss comes and visits me at the wing?"*
    Understandable. Have a nice day.

  • @nulnoh219
    @nulnoh219 4 года назад +438

    Simping aside. It feels like she's reciting her ops manual. Lol

    • @candyalyssa
      @candyalyssa 4 года назад +11

      This shows that she knows her job well . Some can't even read when the manuals are right in front of them.

    • @dimber1113
      @dimber1113 3 года назад +1

      That's how most Singaporeans speak english

  • @ongkristian9006
    @ongkristian9006 4 года назад +50

    The same person interviewed who talked to us on how to use devices when serving stay-home notice outside of dedicated facilities.

  • @teeloh
    @teeloh 4 года назад +79

    I didn't know ICA also hire Chio Bu . Just like how Mr Ong Ye Kung said that MOE hire Chio Bu Teachers.

    • @thomaschen6295
      @thomaschen6295 4 года назад

      chio bu teachers apparently doesn't exist much

  • @kingdomofjas
    @kingdomofjas 4 года назад +103

    how come I always see grumpy /tired of their job type of ica... this is like unicorn has been found

  • @chuarh7393
    @chuarh7393 4 года назад +79

    This whole comment section failed No Simp September Sadge

  • @mfwong1368
    @mfwong1368 4 года назад +33

    This is a video done to bring us a better picture of what ICA officers do besides just stamping our passports...so I'm so surprised n saddened by so many comments about the physical attribute of Fiona...that only shows how shallow n narrow minded some people are.
    I personally feel it's a great video which gives us a insight into what ICA officers do everyday at work.

    • @furthermathematics3533
      @furthermathematics3533 4 года назад +7

      Totally agree. I imagine most people commenting here are Singapore citizens, but ICA doesn't even stamp Singapore passports when entering or leaving Singapore.

  • @glennteyjc
    @glennteyjc 4 года назад +169

    She got time do this video cuz literally 0 travellers

    • @runninginsept
      @runninginsept 4 года назад +3

      @@Fakeslimshady ICA is government. They don't retrench. Unless those staff were employed under contract and then didn't have contracts renewed.

  • @kriskum3650
    @kriskum3650 4 года назад +82

    Only if all ICA staff can smile like her.

  • @TwentyEightBytes
    @TwentyEightBytes 4 года назад +198

    voice is like: and ^it^ has been ^meaningful^ and it is beyond our regular ^operations^ whats with this high pitch emphasis in the sentences

    • @ChristyKonaChanLeong
      @ChristyKonaChanLeong 4 года назад +2

      HAHAHA

    • @Yykrostil
      @Yykrostil 4 года назад +63

      When you're used to speaking in singlish and need to conduct urself professionally for an interview.

    • @frankiehuangjianwei469
      @frankiehuangjianwei469 4 года назад +1

      What's wrong with speaking Singapore English? U not born Singapore meh? Born here naturally u speak like 1 here....what's wrong with Singlish? La leh meh lor...is what we add into our sentence to create our Singlish...

    • @TwentyEightBytes
      @TwentyEightBytes 4 года назад +1

      @@frankiehuangjianwei469 i never say cannot speak singlish leh unless u saying speaking singlish means having higher pitch tone at inappropriate parts of the sentence la

    • @frankiehuangjianwei469
      @frankiehuangjianwei469 4 года назад

      @@YykrostilI am Refering to this Guy here! Who has problems with Singapore Singlish...

  • @dinmamak265
    @dinmamak265 4 года назад +14

    Reminded me of my young days where i would follow my dad fetch my late mum at tuas. Still remember she was a 2nd sgt till she had to resign due to her loss to cancer. BTW Keep up the good work ICA in keeping our border safe!

    • @moonrabbit6079
      @moonrabbit6079 3 года назад +1

      Very similar and we are all the same boat. :’) Missing my mum too also work before at Tuas but the last she was at Changi T3, I don’t remember much since I’m always in school.

  • @markeumir
    @markeumir 4 года назад +26

    I hope I get to see her in ICA.. SHE'S PRETTY!!! 😍

  • @1077derek
    @1077derek 4 года назад +163

    She's pretty hence I clicked

  • @RayMak
    @RayMak 3 года назад +35

    She has to be the flower among her colleagues.

  • @michyfong
    @michyfong 4 года назад +6

    Wow I travelled so many times and I have never seen such a pretty ICA officer! She’s really attractive even to a girl like me.

  • @techgamerboy8807
    @techgamerboy8807 4 года назад +19

    Such a pretty officer!!

  • @user-xv5fx6mq1k
    @user-xv5fx6mq1k 4 года назад +37

    Lmao imagine being her reading the comments of this video

  • @snakebite215
    @snakebite215 4 года назад +13

    I've visited singapore few times, but i never met this kind of friendly officer before, they are usually look quite offended and annoyed all the time... there are one time i'm with a group of uncles on a transit flight to penang, those uncles didn't know that their boarding gate were not open yet and went straight through into the sitting area, the ica lady officer just shout at them. i can still remember what she said to them cause it is quite rude and funny to me, she said "eh eh harlo harlo" and then told them to came back out... at that time i just came back from japan and the japanese immigration officer are way more polite and explain nicely to traveler if they committed any offence (although i do know that being polite it is part of their job).

    • @jingyun4323
      @jingyun4323 4 года назад +2

      Eh arhlo arhlo is way too accurate. Too funny. Hahaha

    • @flyingfoxes4630
      @flyingfoxes4630 4 года назад +1

      Wow the first comment i see not talking about "how chio she is" or "hot" or "arrest me"or "i am a dubious person"

  • @neonghost7772
    @neonghost7772 4 года назад +51

    I don't mind extending my ns if she's my supervisor

  • @megastalkergaming1577
    @megastalkergaming1577 4 года назад +14

    Me: Watches the video because of curiosity
    The other 560 people: Watches because the girl is pretty

  • @VannaVolga
    @VannaVolga 4 месяца назад

    As a foreigner living in Singapore, I really appreciate how efficient and professional ICA is. Quite a contrast to entering the US.

  • @hiyukelavie2396
    @hiyukelavie2396 4 года назад +2

    I like the way she speaks
    She doesn't try to mimic some fancy angmoh accent, like how some young people nowadays like to do

  • @bktan2112
    @bktan2112 4 года назад +83

    I hope she can stamp my passport with infinite visa to her heart...

  • @minyuan86
    @minyuan86 4 года назад +18

    I don't mind an extended SHN briefing by her... she can even help me strap on the SHN tracking device
    :)

  • @armistice2358
    @armistice2358 3 года назад +4

    I think the real simp is the boss lol. First year at work already become supervisor lol

  • @xinni73
    @xinni73 4 года назад +8

    Im not surprised but even as a female, im simping for her too🙊
    Never say no to admiring a cute girl 🌚

  • @someonerandom7398
    @someonerandom7398 4 года назад +17

    New game: Take a shot everytime you see a simp

  • @NoScrubCM
    @NoScrubCM 4 года назад +96

    The simps in the comments. 😂

  • @AnnaJalil
    @AnnaJalil 4 года назад +4

    Do one on air traffic controllers!

  • @weiwenwwe2066
    @weiwenwwe2066 4 года назад +40

    1:41 basically you have to be judgemental like it or not
    But she quite chio

  • @xavierchen4162
    @xavierchen4162 4 года назад +9

    Suddenly feel like joining ICA

  • @YoutiaoVlogs
    @YoutiaoVlogs 4 года назад +1

    Joining ica officer now!
    Last drawn salary: $3500
    Expected salary: Fiona Lai

  • @imrank9282
    @imrank9282 4 года назад +20

    Ngl, I'm simping over her too 😂

  • @ningsarchive
    @ningsarchive 4 года назад +2

    she’s so sweet omg >.

  • @rahelalexandra3335
    @rahelalexandra3335 3 года назад +6

    the most important question is what did she took as a major in uni or what education she needed to apply jobs as ICA

    • @yusufrobot
      @yusufrobot 3 года назад

      any degree from local uni

  • @senksiangthung4922
    @senksiangthung4922 4 года назад +5

    Well, these are not actual questions I've been wanting to ask ica officers. In any case ica officers at airport is much nicer than those at woodlands checkpoint. At woodland checkpoint, the officers there are mostly thugs and show off.

  • @sweetcandysugaarmy8480
    @sweetcandysugaarmy8480 4 года назад +6

    Wah. Bae Suzy is now working as an ICA Officer! 😂

  • @kiansoon2916
    @kiansoon2916 4 года назад +20

    She is cute

  • @kefinjanitra1880
    @kefinjanitra1880 4 года назад +23

    She is cute😍

  • @JamesLee-on1yb
    @JamesLee-on1yb 4 года назад +21

    Pretty ICA officer !

  • @nordinmahmood1163
    @nordinmahmood1163 3 года назад +3

    Why when uniformed group officers are interviewed, it must always be Senior Officers. Junior Officers are not respected and given same honour and trust to be interviewed at lengths like this. The ones who do most legwork are all Junior Officers.

  • @alisikdar5173
    @alisikdar5173 3 года назад

    Oh wow such a pretty ICA officer. Stay safe and don't forget to wear mask even on the interview time..

  • @harrywayney1119
    @harrywayney1119 3 года назад +5

    Let me book a flight to her heart

  • @NEPtune-fy1ug
    @NEPtune-fy1ug 4 года назад +28

    everyone wants to work with ICA now

    • @arvobrendon4267
      @arvobrendon4267 4 года назад

      It just a woman who have same face as anyone

    • @eugeneyap6266
      @eugeneyap6266 4 года назад

      Later you join*, just nice she quit how?

    • @Tony.L9793
      @Tony.L9793 4 года назад

      working there not so easy as you think

  • @zhibinliu7263
    @zhibinliu7263 4 года назад +32

    Why must she stress her words at the end of every sentences.

    • @LoxD123
      @LoxD123 4 года назад +1

      Singlish bro. Nothing wrong

  • @cheeze_guo3928
    @cheeze_guo3928 4 года назад +2

    What you came here for 2:18

  • @meledwards4554
    @meledwards4554 4 года назад +2

    Another scholar who floated into the ranks.

  • @hadeelanjum5520
    @hadeelanjum5520 4 года назад +3

    she's so beautiful!!!! ❤❤

    • @hadeelanjum5520
      @hadeelanjum5520 3 года назад

      @Nadheera Ayesha thankyou so much ☺☺♥️

  • @yhong9733
    @yhong9733 4 года назад +1

    If all ICA smiled like her instead of "i'm dead insde" face, it would brighten our days too. But now, we won't know, cause you all would be wearing a mask.😄

  • @muhsin_sultan
    @muhsin_sultan 4 года назад +12

    boss come visit at wing LOOL, i thought gonna have some bizzare hair-raising, balls to walls story but no

    • @tiffanytan3735
      @tiffanytan3735 4 года назад +1

      Eh but honestly though, who isn’t scared of their bosses hahahah. If bosses need to visit means shit is going down 😂

    • @muhsin_sultan
      @muhsin_sultan 4 года назад

      @@tiffanytan3735 yeah true 😂

    • @tiffanytan3735
      @tiffanytan3735 4 года назад +1

      Sultan ya lor, so that can be a dangerous situation cuz you never know what they are gonna do 😂 throw table or throw what you dk also hahahaha

  • @tamshanon8917
    @tamshanon8917 4 года назад +1

    I Guess this is the only time we will get to see all the pretty high flyers .....

  • @user-wc9pf1ff8y
    @user-wc9pf1ff8y 4 года назад +29

    the weird editing made it look like shes literally reading from a script...

    • @cestlavie12
      @cestlavie12 3 года назад

      The way she answers in the first few parts made it so unnatural. The editing looks fine though

  • @coridor45
    @coridor45 4 года назад

    She has a beautiful smiles. 😍

  • @jenniferllano4891
    @jenniferllano4891 4 года назад +1

    She has a pretty smile 😁 !!

  • @Hermit-Crab
    @Hermit-Crab Год назад

    Officer Fiona, I have a problem with immigration matters. Can I make an appointment to see you? But I'm only free during lunch time. So I can meet you for lunch? We can discuss over lunch. And if we cannot finish our discussion over lunch, we can continue our discussion over dinner as well.

  • @senseipanda2307
    @senseipanda2307 4 года назад +57

    Why she talk then at the end like high pitch liddat lmao

    • @mfbm1815
      @mfbm1815 4 года назад +2

      Hahaha damn annoying right

    • @CaseyMcKinky
      @CaseyMcKinky 4 года назад +1

      Thanks, now I can't unhear and it's really annoying

    • @krystalizlol6964
      @krystalizlol6964 4 года назад +1

      lol then u think ur voice very nice meh

    • @senseipanda2307
      @senseipanda2307 4 года назад

      @@krystalizlol6964 now that i think about it,my voice does sound like a 80 year old man and a 10 year old at the same time

    • @senseipanda2307
      @senseipanda2307 4 года назад +1

      @Baby Girl kim k the voice nice meh

  • @SKSk-be9kj
    @SKSk-be9kj 4 года назад +2

    applying for a job at ICA now

  • @Juan-nz1gu
    @Juan-nz1gu 4 года назад +6

    Mothership sure knows how to get views

  • @shoubiaokuang747
    @shoubiaokuang747 4 года назад +14

    A cutie ... 😃

  • @qissy5034
    @qissy5034 4 года назад

    she's so pretty i like the way she talks man

  • @jamess8175
    @jamess8175 4 года назад

    Wow! Fiona is indeed the prettiest uniformed officer! Ahhh... such a lovely smile!

  • @bockhewtan4543
    @bockhewtan4543 4 года назад +2

    Intresting

  • @bnatbox
    @bnatbox 4 года назад +3

    Need to recruit more ica staff like her

  • @genius0412
    @genius0412 4 года назад

    But not screening poor condition neighbor country vehicles that enter to cause danger on roads and van that carries work materials to install aircon here?

  • @dineshshanmugam9155
    @dineshshanmugam9155 4 года назад +1

    Her laugh 💕

  • @milkyd292
    @milkyd292 4 года назад +2

    i did not just click the video bc i thought she was pretty 😀

  • @nickryan6787
    @nickryan6787 4 года назад +3

    Shoooo cuteee 😍🥰

  • @owl77
    @owl77 4 года назад +1

    ICA sent the right officer. 😊

  • @FAHAWAY
    @FAHAWAY 4 года назад +16

    Why you so chio?? You only 26 but a leader of 40 members?? WOW 😱

    • @sevenhenson3926
      @sevenhenson3926 4 года назад +1

      That's y she was not sent to Tuas checkpoint

    • @FAHAWAY
      @FAHAWAY 4 года назад

      seven henson hahahaha yaa 😂😂

    • @wf645
      @wf645 4 года назад +1

      Errr well, grads get to become officers. Unless really cui

    • @wf645
      @wf645 4 года назад

      @Koh S as in cannot make it. That said looks like she has leadership qualities in her poise and communication skills.

  • @kylo1402
    @kylo1402 4 года назад +62

    ig : flaiyx
    thank me bois

    • @Nasilah87
      @Nasilah87 4 года назад +1

      You the hero

    • @MagizLord
      @MagizLord 4 года назад

      its fake

    • @kylo1402
      @kylo1402 4 года назад +3

      @@MagizLord ur fake

    • @MrStealth9659
      @MrStealth9659 4 года назад +3

      Give this man a medal

    • @Prof.Mokster57
      @Prof.Mokster57 4 года назад +1

      Not all heroes wear capes but you are wearing 1 😂😂

  • @sgfuture9472
    @sgfuture9472 4 года назад +11

    Fiona Lai 💞💕

  • @officialnyiyanmoehtet
    @officialnyiyanmoehtet 4 года назад +5

    These ICA officers are so harsh and fierce to me🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️😭😭😭😭😭😭 when I travel!

  • @sunnytt3866
    @sunnytt3866 4 года назад

    She's soo pretty omggg

  • @Alex-ll4bj
    @Alex-ll4bj 4 года назад +4

    Using pretty face as clickbait. Nice one CNA, you understand how social media platforms work

  • @kat7310
    @kat7310 4 года назад

    She's so pretty!

  • @aiverlynnelim809
    @aiverlynnelim809 Год назад

    She is very beautiful and near to the end of video is my favourite moments quite cute in a way

  • @muhdyasirsadon59
    @muhdyasirsadon59 4 года назад

    lol ICA just do 1/3 of the immigration and checkpoints process. Aetos now guard the gate, aetos also fo baggage screening, Airport SPF do the security and safety alongside SAF. Singapore Customs do their checks on items need to be tax.

  • @Rachel12422
    @Rachel12422 4 года назад +4

    Shes so pretty

  • @fi0nne
    @fi0nne 4 года назад +2

    just make her the face of ica in the future..

  • @aokis4league867
    @aokis4league867 3 года назад

    Why is she so beautiful oml

  • @RainbowBang
    @RainbowBang 4 года назад +1

    immigration officers don’t even smile i tell u. how are we supposed to even say thank you or smile??????????

    • @RainbowBang
      @RainbowBang 4 года назад

      damnn dood you then bodoh la, you think they only established immigration officers after covid is it? never travel before covid ah you?

  • @kimpaculba9618
    @kimpaculba9618 4 года назад

    i just watched the whole video because of the cute girl in the thumbnail... ❤️😂 (btw im not thirsty like you said in other comments... im just finding some travel vlogs/videos out there)

  • @deadspace1
    @deadspace1 4 года назад

    The comments are gold

  • @500ncb
    @500ncb 4 года назад +4

    Anyone played the pc game "Papers, Please"?

  • @thatone8085
    @thatone8085 3 года назад

    Ica needs singapore airline
    stewardess for the smiles.

  • @samjames8111
    @samjames8111 2 года назад

    Ravishing

  • @donnyyen6484
    @donnyyen6484 3 года назад

    Ok I am flying back to Singapore and not going to use autogate

  • @timt4572
    @timt4572 4 года назад +2

    abit lian hor?

  • @cnmajulah7917
    @cnmajulah7917 3 года назад +1

    this girl behaves less serious, i think she wears the wrong rank, she should be a sgt or cpl.

  • @kingcolz
    @kingcolz 4 года назад +1

    Stamp my heart 💖

  • @vokt37
    @vokt37 4 года назад

    best job in the whole wide world...nobody dares to question you back...put both hands inside pocket and point when necessary...