Hi. I’ve been following you since the day I applied a job for a call center agent, does this video apply to flight booking? Thank you and hoping you will notice me
I would like to thank you to you Miss. I just followed your tips and I just passed my a.v. and mock call today. Processing for requirements ATM. Thank you for your valuable contribution through tips and ideas. Keep on uploading these kind of Vids. You're helping a lot of people in this trying times. God speed Po Ate. ❤❤❤
your tutorials are excellent, easy to understand with the step by step explanation. This type of teaching is great for newbies and professionals alike.
I am so blessed to see this video. I am currently starting a call center role and have been anxious about it. After seeing your videos, it’s giving me confidence. Your videos are very detailed and helpful for people who are just starting in the industry thank you so much!!
Hello, ma'am! I am grateful because you made this video. This has helped me with my Client Specific Assessment with the BPO company I am applying for. And, guess what? I aced it! ❤️ You're such a blessing! 😇 I subscribed last night and I will keep on learning with you. Thank you! 🤗
This is soooooo much better Candice! Thanks for this. Today is my first day. I'm super nervous but with the videos that I have watched from your channel, it will be a huge help for a newbie like me.
This is my first time to apply on an BPO industry. And all your uploaded videos are very helpful for a first timer like me.. Thanks a lot Candice. God bless...
Worked with sales/reservations account and your techniques/ wordings are on point and very concise. Great help for newbies, I wanna say that you are amazing and very professional with what you're doing. Thanks for sharing your expertise🥰👌👏
Oh wow... this is super beautiful, very educative and interesting to watch. I recently just decided to switch to BPO industry and so I thought to use some days to do a personal training on youtube first before applying for jobs. Imagine my joy when I watch some of your videos. I don't care if the videos are a year old, I love them coz it's making me less scared of how I'm gonna cope as a call center agent. Thanks alot.
it's helpful for newbies who are planning to enter/ apply in a bpo/ to be a call center agent. Its very helpful to me because it gave me a clear vision how the mock call should be.
I'm so empress to watch tour video on this part..is just very understandable for newbies..explaining pieces by pieces for its easy to them to decipher..
I'm planning to apply as a call center agent but i'm kinda worried because i do not have any experience yet but i have a good communication and English speaking skills, thankfully i stumbled upon your RUclips channel and now I've been watching alot of your videos and it helps me alot to be ready to apply as a call center agent. I've learned alot of knowledge and ideas from you, thank you so much ma'am.
Hi, thank you for this. It helps me a lot. I honestly practicing myself to this for me to be able to do so. I'm freeking nervous right now, and waiting a call from a company. Also, helping me out to be fluent. Thank you.
I'm happy because I discover your Chanel. Ilove the way you delivered the words it's very clear. Honestly I'm not that so good to speak in English fluently but even I will do my best to make it better.
I will have my training next week and this channel really help me to improve since I first watch it when I got passed with my final interview 3days ago.
the best thing here is the cx proactively did the initiatives and being coopearative all the time. thus for the agent minimized her job task and make it easier for her to organized things properly. Hi Shiena this is very helpful i've watched almost of your video and i'm very interested in very video you made.
You're right. This customer is probably the friendliest and most rational of all irate customers that an agent could ever talk to. Thank you for watching, Joseph! :)
@@Kwestyon my pleasure is mine Ma'am i'm grateful to have you, i just bumped into your channel where i see myself interested to your video content. keep it up. be safe and God bless🙏✌👍👐👌
I am from India and I love to listen your motivational video. It's very nice and helpful for me. Thank you for uploading this kind of valuable video. You are so beautiful .
Hi Kwestyon! Thank you so much for having this kind of contents. I really loved the way you spoke and helping us for giving some information about mock calls. Recently, I passed all the assessments, Initial & final Interview it was because of your Channel. I will going to start my NHO within this week by the way I don't have work experience in terms of being a call center agent & now I am advancing my knowledge in my account. That is why I always watch your videos for the past few months. I wish I could be more confident enough like you! You're one of my inspirations that is why I pursue this path or career. Keep dong these kind of contents & I'm always rooting for you! ILY from Toni :)
Thanks to you.... I've already understand the objectives of being knowledgeable in product knowledge.. And also how to handle a customer and answer their needs using detailed oriented in many different aspects...... 🤗........🙏🙏🙏
I love your content. You deserve more subscribers.Keep up the good work.Its nice to have someone like you to help with the call center environment on youtube.I am looking forward to more videos from you
Thanks for this channel.I have gained plenty of ideas which guided my application in BPO industry.I am now in my second week of training in TP.God bless❤
you know maam, we're very lucky you're alive it helps me a lot and its very easy to understand specially for us idle with a sudden decision to start a career in BPO industry. all i just can say in return for your endless effort is thank you very much
Your videos are really fantástic, I LOVE IT, I want to apply to a call center in my country RD, your Channel has been a Bless to be able improve my listening skill thanks you, keeping doing this kind of videos you are help a lot people around the world with your tips
Thank you for a very detailed video you have here, this'll help me and the other aspiring agents to learn in a much detailed and simple step. More video like this😊
Thank you candice it is my first time watching your videos but you gave me a lot of information about mock call and i do understand it much better than reading it in a piece of paper i really appreciate your video i hope you had a great day thankss btw im a newbie and im on training for 4 days
thank you for these mock calls list. this is perfect, as if you are dissecting each flow explanation into tiny pcs of information, it is easy to understand.. easy to follow through esp for the newbies like me in the call center.. thank you so much!
This is actually very helpful most especially to a newbie like me. I'm gonna start my training next month and I'm really nervous but I'm glad that I've found your video. Please keep making videos like this. 💜 What about making a video about financial account next time? 😊🤗
This video is excellent and very structured. The explanations and process are clear so I hope you make similar videos but with different topics. Thank you for this!!!
So I'm watching this video to practice before my training days🥺 I'm really nervous but I love watching ate sheina's videos huhu I really love your voice atee lablab
Thank you for your free tutorial to us . There's inspiring me to more practicing my English pronunciation and analyzing Any Situations like that. So thank you very much ma'am Hope you do more better videos and don't stop sharing your knowledge for us ✅💯❣️
This is my 2nd time wathcing of your video and i just past my initial interview yesterday and mybe very help me to how take to answer the big boss of my company applying for. BPO industry's. Hoping I passed my final interview with them nxt week. Thank you for answering may questions. Iam watching already today and mybe tommorow I watched the orher video's.
Thank you so much for another idea 💡 hopefully i can pass my training next year huhu I’m really excited to be a customer service representative. Help me God and thank you so much for this video 😊
I have an incoming final interview amd that is Hotel and Restaurant Reservation . I hope this will helps. I am a newbie. Thank you candice . For all your videos. Keep uploading.❤
I'm planning to apply as a call center agent on this coming January. I'm hoping that I can pass the interview. I really love your videos I learned a lot. Thank you for sharing your knowledge. Happy new year ate. Godbless
You really help me a lot sheena,from day 1 i start watching your videos it boost my confidence. And i all got the answers to my question. Today i had my final interview and guess what? Ofcourse i pass. Because of youuu! Your such a blessing. ♥️ keep it up!
Thank you so much for sharing us this info, this is really a big help for me since I am planning to apply call center and btw I love your voice it's very soothing ❤️
Your detailed videos are very much helpful to all newbies like me who are experiencing anxiety in applying in this industry. Thank you so much. Please keep uploading more. God bless you 😊
Thank you for uploading this kind of videos it helps me a lot of time to study well. Because i have plan to apply BPO and now i have still learning about on it. God bless Candace😊
Thank you so much ate Candice for sharing your knowledge and explaining every action you take. This will help me to have a general idea and take aways, to answer calls.
Good presentation of example however, for additional info these are not aminities, deluxe king rooms and deluxe double are facilities. The aminities those items that are part inside the room such are 1 king sized bed, break fast and lunch access to swimming pool and free wifi are aminities, as well as those telephone, towels, soup, toothpaste as part of compliments, these are the aminities, so therefore rooms are facilities.
Want to see a mock call with an irate customer? Watch this: ruclips.net/video/pgEbe9qqLKI/видео.html
Pls make a video of mock call about retail account..
Thank you i just learned in you
Hi Kwestyon do you have yt tutorials for english language tutorials widely used over the phone ?
Hi. I’ve been following you since the day I applied a job for a call center agent, does this video apply to flight booking? Thank you and hoping you will notice me
I hope I was accepted in my interview earlier, thanks for the tips i watched,👍☺️
I passed the final interview because of her I owe her a lot so all ads that will pop up will never be skipped ♥️
Hoping that all Filipino agents who worked in this industry will be just like you.
This is my first week on production, and your videos have helped me a lot. Thank you, this is a treasure for us the newbies. Thanks a lot ❤
Thank you for sharing maam
I would like to thank you to you Miss. I just followed your tips and I just passed my a.v. and mock call today. Processing for requirements ATM. Thank you for your valuable contribution through tips and ideas. Keep on uploading these kind of Vids. You're helping a lot of people in this trying times. God speed Po Ate. ❤❤❤
your tutorials are excellent, easy to understand with the step by step explanation. This type of teaching is great for newbies and professionals alike.
Yeah.. it is nice to explain it one by one rather than to explain it after when the call is finished..thank u so much this really helps me at all..
I am so blessed to see this video. I am currently starting a call center role and have been anxious about it. After seeing your videos, it’s giving me confidence. Your videos are very detailed and helpful for people who are just starting in the industry thank you so much!!
Hello, ma'am! I am grateful because you made this video. This has helped me with my Client Specific Assessment with the BPO company I am applying for. And, guess what? I aced it! ❤️ You're such a blessing! 😇 I subscribed last night and I will keep on learning with you. Thank you! 🤗
This is soooooo much better Candice! Thanks for this. Today is my first day. I'm super nervous but with the videos that I have watched from your channel, it will be a huge help for a newbie like me.
Sobrang dami kong natutunan last year sa mga videos mo. Its my first anniversary. Maraming salamat!
This is my first time to apply on an BPO industry. And all your uploaded videos are very helpful for a first timer like me.. Thanks a lot Candice. God bless...
Worked with sales/reservations account and your techniques/ wordings are on point and very concise. Great help for newbies, I wanna say that you are amazing and very professional with what you're doing. Thanks for sharing your expertise🥰👌👏
Oh wow... this is super beautiful, very educative and interesting to watch.
I recently just decided to switch to BPO industry and so I thought to use some days to do a personal training on youtube first before applying for jobs. Imagine my joy when I watch some of your videos. I don't care if the videos are a year old, I love them coz it's making me less scared of how I'm gonna cope as a call center agent.
Thanks alot.
My official training will start later 10pm-6am wish me luck 🤞
anong company ka
@@jeniferjacob3721 Bpo😅
@@clydeczarquiboy3111 company tinanong nya
@@yeonxt7239 😂😂😂😂😂
Tomorrow is my second interview. Hopefully I'll be able to comment like this.. Best of luck!
it's helpful for newbies who are planning to enter/ apply in a bpo/ to be a call center agent. Its very helpful to me because it gave me a clear vision how the mock call should be.
I'm so empress to watch tour video on this part..is just very understandable for newbies..explaining pieces by pieces for its easy to them to decipher..
I'm planning to apply as a call center agent but i'm kinda worried because i do not have any experience yet but i have a good communication and English speaking skills, thankfully i stumbled upon your RUclips channel and now I've been watching alot of your videos and it helps me alot to be ready to apply as a call center agent. I've learned alot of knowledge and ideas from you, thank you so much ma'am.
Hi, thank you for this. It helps me a lot. I honestly practicing myself to this for me to be able to do so. I'm freeking nervous right now, and waiting a call from a company. Also, helping me out to be fluent. Thank you.
Good luck, Michael. You can do it!
How was your application
These videos you have done for us newbies are outstanding, thank you Candice
I'm happy because I discover your Chanel. Ilove the way you delivered the words it's very clear. Honestly I'm not that so good to speak in English fluently but even I will do my best to make it better.
Thank you! Try to be consistent and you can do it. :)
Tomorrow is my final interview for my first job application and THIS IS VERY HELPFUL FOR ME. Thank you so much Candace 💕
So, how did it go? Hope you're doing well..
I will have my training next week and this channel really help me to improve since I first watch it when I got passed with my final interview 3days ago.
the best thing here is the cx proactively did the initiatives and being coopearative all the time. thus for the agent minimized her job task and make it easier for her to organized things properly. Hi Shiena this is very helpful i've watched almost of your video and i'm very interested in very video you made.
You're right. This customer is probably the friendliest and most rational of all irate customers that an agent could ever talk to. Thank you for watching, Joseph! :)
@@Kwestyon my pleasure is mine Ma'am i'm grateful to have you, i just bumped into your channel where i see myself interested to your video content. keep it up. be safe and God bless🙏✌👍👐👌
I am from India and I love to listen your motivational video. It's very nice and helpful for me. Thank you for uploading this kind of valuable video. You are so beautiful .
This vid is so amazing! You're a good teacher , you really break it down so that it's so easy for us to understand😘
this is perfectly, and nicely done Candice, thanks for sharing your knowledge, it really helps a lot.
You're very welcome! Thank you for watching. :)
It is good. Explanation step by step is quite nice rather than explaining it at later time.
Thanks. I'll explain my future mock calls in this format.
I can't stop watching your videos, I feel like I'm on free training hehe, Thankyou so much!
Hi Kwestyon! Thank you so much for having this kind of contents. I really loved the way you spoke and helping us for giving some information about mock calls. Recently, I passed all the assessments, Initial & final Interview it was because of your Channel. I will going to start my NHO within this week by the way I don't have work experience in terms of being a call center agent & now I am advancing my knowledge in my account. That is why I always watch your videos for the past few months. I wish I could be more confident enough like you! You're one of my inspirations that is why I pursue this path or career. Keep dong these kind of contents & I'm always rooting for you! ILY from Toni :)
Thank you candice. As a returnee, I learned a lot of refreshers fundamental and additional information. Have a great day candice
Thanks to you.... I've already understand the objectives of being knowledgeable in product knowledge.. And also how to handle a customer and answer their needs
using detailed oriented in many different aspects...... 🤗........🙏🙏🙏
I love your content. You deserve more subscribers.Keep up the good work.Its nice to have someone like you to help with the call center environment on youtube.I am looking forward to more videos from you
Aww that's truly nice to hear, especially that I'm new to RUclips. Will definitely keep adding more contents. Thanks so much for your support.:)
@@Kwestyon You are wecome. All the best on your youtube journey.
Thanks for this channel.I have gained plenty of ideas which guided my application in BPO industry.I am now in my second week of training in TP.God bless❤
you know maam, we're very lucky you're alive it helps me a lot and its very easy to understand specially for us idle with a sudden decision to start a career in BPO industry. all i just can say in return for your endless effort is thank you very much
Your videos are really fantástic, I LOVE IT, I want to apply to a call center in my country RD, your Channel has been a Bless to be able improve my listening skill thanks you, keeping doing this kind of videos you are help a lot people around the world with your tips
Thank you for a very detailed video you have here, this'll help me and the other aspiring agents to learn in a much detailed and simple step. More video like this😊
watching ur videos is a huge help for me. gusto ko pong mag work sa call center pero di po ako masyado magaling mag english.
Thank you candice it is my first time watching your videos but you gave me a lot of information about mock call and i do understand it much better than reading it in a piece of paper i really appreciate your video i hope you had a great day thankss btw im a newbie and im on training for 4 days
thank you for these mock calls list. this is perfect, as if you are dissecting each flow explanation into tiny pcs of information, it is easy to understand.. easy to follow through esp for the newbies like me in the call center.. thank you so much!
I love your voice very clam and easy to understand even you have accent in English.
This is better piece by piece explanation rather than explaining at the end of the video. Thank you! ❤❤❤
This is actually very helpful most especially to a newbie like me. I'm gonna start my training next month and I'm really nervous but I'm glad that I've found your video. Please keep making videos like this. 💜
What about making a video about financial account next time? 😊🤗
Noted. Thanks!
This video is excellent and very structured. The explanations and process are clear so I hope you make similar videos but with different topics. Thank you for this!!!
Thank you, I will start my training this coming June 7
It’s really a big help. Kudos 💪🏼💪🏼
Kumusta na po?
So I'm watching this video to practice before my training days🥺 I'm really nervous but I love watching ate sheina's videos huhu I really love your voice atee lablab
Please create a mock call for Flight Bookings, I applied for Travel CSR,
Thank you for your free tutorial to us . There's inspiring me to more practicing my English pronunciation and analyzing Any Situations like that. So thank you very much ma'am Hope you do more better videos and don't stop sharing your knowledge for us ✅💯❣️
You are making my learning process easier, many thanks!!! Thumbs up to all your videos
This is my 2nd time wathcing of your video and i just past my initial interview yesterday and mybe very help me to how take to answer the big boss of my company applying for. BPO industry's. Hoping I passed my final interview with them nxt week. Thank you for answering may questions. Iam watching already today and mybe tommorow I watched the orher video's.
It's so better Ms. Candice thank you so much
so helpful
This format is better and clear to understand.,.thank u candice...it is very helpful
The Format was absolutely lovely it helped me to understand it clearly. a helpful vlogger 😇💖
I really love to watch your videos. I find it clear and useful as i am planning to apply as CSR Agent. Thank you😍
I’m not even a Call Center Agent but I enjoyed listening to you and learned a lot.
Thank you so much for another idea 💡 hopefully i can pass my training next year huhu I’m really excited to be a customer service representative. Help me God and thank you so much for this video 😊
I have an incoming final interview amd that is Hotel and Restaurant Reservation . I hope this will helps. I am a newbie.
Thank you candice . For all your videos. Keep uploading.❤
I prepared for this type of mock call ❤❤❤ I understand it clearly
I'm looking forward to watch all your videos, because I want to apply as a call center agent. And this helping me so much. Thank you and More Videos 🥰
Hi Glydel. You can say either "Looking forward to watching*" (informal way) or "Look forward to watching" (formal way).
I'm planning to apply as a call center agent on this coming January. I'm hoping that I can pass the interview. I really love your videos I learned a lot. Thank you for sharing your knowledge. Happy new year ate. Godbless
You really help me a lot sheena,from day 1 i start watching your videos it boost my confidence. And i all got the answers to my question.
Today i had my final interview and guess what? Ofcourse i pass. Because of youuu! Your such a blessing. ♥️ keep it up!
Congrats, congrats! Woohoooo! 🥳🥳🥳 That's so awesome to hear.
Thanks much for this tips ❤️❤️❤️ training na ako next week 💪 Big help talaga tong mock call tips
This helps me so much to gain confidence on taking mock call. Thank you so much for this! I learned a lot
2023- about to start training for csr. thank you for not deleting
This is very helpful for me maam!💗 I will take my mock call by 2pm and I reviewing with your vids thank so much!🙏🏼
This video helped me pass my customer service interview 😩😩😩 thank you so much ❤️
My mock call interview will be done today
It’s help me a lot to practice
Thank you!
Start of my training today. Wish me luck🤞❤️
Thank you so much for your nice video . Very informative and so fast. Viewers and newbie would really understand the step by step .
Thank you for sharing your knowledge.💙 MABUHAY ANG BAYANING PUYAT!.
this format is better, helps me a lot!!! :)
Better. Been preparing to apply in bpo company. Your videos are very helpful. Thank you.
Thank you so much for sharing us this info, this is really a big help for me since I am planning to apply call center and btw I love your voice it's very soothing ❤️
This format is better, it's not confusing at all. Thank you so soo much!🥰
Your detailed videos are very much helpful to all newbies like me who are experiencing anxiety in applying in this industry. Thank you so much. Please keep uploading more. God bless you 😊
True
@Maria Voice of Truth Travel and LifeStyle
Tell l
😊
H😊😢😅
@Maria Voice of Truth Travel and LifeStyle
i'm also bpo virgin...hirap sobra... pang limang araw ko pa lang ngayon dito vxi makati....ikaw pinapanood ko lagi kaya nakapasa ako sa interview❤❤❤
My name is Michael I have B1 English Level. And I like your videos I am from Costa Rica. I like you.
This format is definitely better
Today is my mock call training. Hope I'll pass. Thankyou ma'am!🖤
Thank you for uploading this kind of videos it helps me a lot of time to study well. Because i have plan to apply BPO and now i have still learning about on it. God bless Candace😊
This is way better in order for us to understand more. Thank you for this informative content of yours
This format is explendid Candice. Thank you so much, I learned a lot.
Hi Kwestyon, thanks for every lesson, it has been a great way to training my english, Receive a great HI from Cuba
its better candice i need your to enhance my english public speaking because i have no experience in call center agent
Yes, it's better and easy to understand. Thank you!🥰
Thank you so much for this video. Iam planning to apply in a BPO industry and I do hope I can make it since Iam not that fluent speaking in English.
Thank you maam, dako kaayong tabang imong mga video. Im actually newbie, I keep on wathching your video to learn more.
Thank you maam candice,,my idea na po ako about sa call center first time ko po sa BPO..next week start na po ang training ko po
I found ur video yesterday iam dreaming to become a csr someday and i its really help me ur videos alot, more power😊
I used to do this job but not anymore. This is so informative. Keep them coming Candice!😉👍❤️
Im so nervous to take 2nd chance interview . Ifailed the last time now i surely do my best to past this interview
Thank you for the video. Hope you will keep sharing video like this. It really help me to prepare for my next job as CS.
It's very helpful for a newbie like me. Thank you for uploading this kind of video.
Your explanations are very easy to get and very unique so I can understand everything.
Big help!❤️ Tomorrow is my final mock call, wish me luck
Can you make a demo on how to upsell a product. Thank you
I have already copied the way you talk 🤧🤣 thank you very much 🥰❤
I just discover your video today and its very helpful for an aspiring cc agent like me.. Thank u so much..God bless ❤️
Thank you so much ate Candice for sharing your knowledge and explaining every action you take. This will help me to have a general idea and take aways, to answer calls.
Good presentation of example however, for additional info these are not aminities, deluxe king rooms and deluxe double are facilities.
The aminities those items that are part inside the room such are 1 king sized bed, break fast and lunch access to swimming pool and free wifi are aminities, as well as those telephone, towels, soup, toothpaste as part of compliments, these are the aminities, so therefore rooms are facilities.