This customer is a dirtbag. The thing worked fine when it left. This idiot sat there and messed with it all day like a maniac and it screwed up somehow. You aren't buying some brand new thing. To act like an asshole about the situation just shows how low class he is.
Except the guy was 100% right. Did you watch the video? I'd be pretty pissed to if I paid 2k for a machine that is broke. What kills me is he calls the machine refurbished but then we hear the story of the machine and it was restored more than 30 years ago. It has been used for god knows how long without ANY known maintenance done on it. That would seriously fucking bother me to only learn that info AFTER buying a machine I was led to believe was recently restored.
@@xPRODIGYxGAMER EXACTLY, I worked in a pawn shop for multiple years and I know the customer is right here. The deciding factor is that the slot machine worked fine for a few tries when he brought it back and then went to glitching. So it’s clear the customer didn’t break it when he took but rather it’s off and on glitching. To post this customers face on a scamming channel is sick. Leave this guy alone
I suppose its differwnt when you own your own business..its his stuff. Its like selling things out of your own house, very differrwnt to working for someone else at minimum wage.
Why do you want to avoid him? He owns a successful business, clearly the result of never taking crap when dealt it, unlike everyone else who just bends over. You want to learn to win, not lose....
i AGREE. Customers like that you don't need. Some customers like that, I just tell them ...sorry, I'm NOT selling it to you and don't ask me why either.
As with all sales, if it says "As Is" and he literally got to try it, then it's HIS problem. You are too nice...If he is threatening to sue you he will lose in court for buying something sold "As is". My guess is that he may even know what's wrong with it now and just wants to get you to pay for it. What a JERK! And threatening to sue you and yelling at you is NO way to begin a negotiation.
Depends on who you are. A shady seller who blames customers for mechanical problems? Definitely. A victim of bad business practices? You want this man on your side...
He just bullied you into paying for half of whatever it is. You shouldn't have and don't have to. He bought it working fair and square. He knows he did something to it and is pissed because he's the type of guy that hates losing.
I think you're right. Bullies scream , yell and threaten until they get their way. I'd think twice about doing business with him in the future. But Pete should do as he promised this time and expect the guy to try and get away without paying any money for the repair. Hope I'm wrong.
It's like going to the store and buying produce than complaining it went bad before you ate it, it's not the store's fault because they sold you something that wasn't bad then it went bad in your possession
Keep it Peter. You’ll find another buyer. Someone who respects you. 90 year old mechanical slot machine will probably have issues from time to time. You’re the best Pete
What a bad business decision. Burn your bridge with a loyal customer so it can fail on another victim, then end up with no repeat business from either one
Like just imagine telling someone “yeah bring it back and we’ll check it out for you” Then they drive 2 hours back and now you’re all like “yeah man there’s nothing I can do for you, maybe you should’ve thought about this more before purchasing” 💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀 lololololollllllllll 😂😂😂 that’s like something out of a comedy skit 😂😂😂😂😂😂😂😂😂😂😂😂 Then cut to scene where the guy is driving 2 hours BACK HOME AGAIN FOR 3RD TRIP with a broken slot machine in his passenger seat 😂😂😂😂😂😂😂😂😂😂😂😂😂 lololol He would’ve been better off staying home and letting Peter gaslight him over the phone!! It would’ve saved him 4 hours on the road all together lolololol People like you are so fucking stupid. The fact you can’t comprehend the customers side of the story is hysterical and baffling all at the same time
So just to be clear, he wants to take a 90 year old mechanical machine, run a ton of quarters through it in one sitting, and then be shocked that it doesn’t work anymore?
"A ton" The guy said 3 dollars... Might be 90 year old but it's been professionally restored... I'd be expecting it to be working a bit longer than 3 dollars worth of quarters. (so would you) Especially after paying 2.5k You don't pay 2.5k for paperweights unless it's gold dude. it's mechanical, not electrical.
That machine is a reproduction that was made in Carpentersville IL in the ‘80s and ‘90s. The person that made them is now deceased, but he owned many of the factory dies when he reproduced them. He did not use case-hardened steel on some of the parts like Mills did in the ‘40s and his machine’s didn’t quite hold up as well as the original ones did.
@@mark2474 Interesting - did not know that. I personally have a "Mills Black Beauty" myself (yes - I know it's a common unit). It takes dimes and it seems to be a good unit. Got mine for $900 many years ago (about 26 years ago I think ). It's not restored but it looks good.
No way that guy thinks a 90 year old slot machine comes with a lifetime warranty from a pawn shop. He 100% took advantage of a business that needs to keep everyone happy.
Agree he just played around with it too much and it broke, thats the issue these guys too often get away with this behavior. If he bought it on ebay "Sold as is" and there you cant even test it, nobody would argue that the seller is responsible to fix it... He tested it in the Store and it worked, that should have been the conclusion. You bought it and its your issue now.
@@byCheytacthey probably transported it very poorly. Slot machine parts are fragile. Everything from springs for the slots to the coin mechanism one bad jolt and parts can snap or bend
It hadn’t been a lifetime, he’d just bought it. Should last at least a week, right? He paid a lot of money for a “restored” slot machine. It should work.
Here's my thing, who buys an antique slot machine to sit there and play with it , you buy stuff like that mainly for a display/conversation piece , yeah you want it working , to show people but I'm not gonna be sitting there with $50 worth of quarters playing it .
@@Pluralofvinylisvinyls Yes, in that case: TOUGH LUCK! Shop owner IS NOT responsible anymore! (and especially if the goods were transported twice(!) in who knows what way.) However, if you have a decent human being as shop owner, he will try to fix it, look at it, or whatever, and try to make the customer happy. But the shop owner DOES NOT NEED to do that by law!
Simple; SOLD AS IS You’re an amazing person. You’re a business man too. I’m sure it’s a hard business to deal with but you do fantastic. Keep on doing what you do. You have my respect sir
People don’t understand “as is” or “final sale”. I worked for a retail store that was closing and while in liquidation everything was a final sale. So I told the customers the purchase was a “final sale” and they’d be like “ok”. Then I’d say “so that means if you take it home, plug it in and it doesn’t work, it’s still yours”. People were like “oh 😮”. So funny.
easy fix probably a jammed spring catching on the spinning wheels might even just need oiled,modern quarters cld be the issue they didnt even exist when this was made,could be not level on his table and thats it
No it definitely the lever with the spring not moving to lock position fast enough. Likely lubrication that turn sticky over time. You can see it when he has the back open and works the mechanism.
Yeah. He opened it up for sure, broke it, then called around for cost to fix it. Then had the idea to haggle the antique shop to pay half of the cost. Well his idea worked !!! My guess is he will do the same when buying a used car from a private seller. He should wear a T shirt that says “My name is Duffus Everything I buy has Lifetime Warranty “.
@@mrBDeye I can tell that you are a seller and think that you do not have to follow the law. "Fully refurbished" was stated. It is mechanical and there was a maintenance issue that caused the failure. Under law this could be considered "Fraud in the inducement. A criminal offense in almost every state.
That guy was most definitely on one! The way he won’t be quiet & he can’t sit still. Lay off the meff dude & you won’t have hallucinations like this 🤦🏼♀️
For a man to speak the way he did on your voicemail without even having spoken to you is ridiculous. You're a gracious and kind gentleman, Steve! Thank you for being a good person!
He would have been thrown out of my store physically if he left me a nasty voice-mail. Be respectful and we can resolve the issue. Act like a jackass, and it's game over.
Yes I agree with you - sell it as is. He was taking a risk buying a 1930 slot machine. The thing is, what happens if he gets it fixed and it breaks again in a week. That slot machine is a mechanical nightmare and lucky that it even worked to begin with. Peter should of said when he bought the machine, I am not liable if it should break down. I wouldn't get this item, but I will say cosmetically it looks very nice.
It's called getting "wifed" I and my wife deal in collectibles ....it's happens to us all the time. Usually we do offer a 30 money-back guarantee on any collectible we sell - AS LONG as it comes back in EXACTLY the same condition it was AS IT ORIGINALLY left.
@@chrismihigo3113 lol i know, machine probably locked up on Jackpot, Pete wasnt thinking correctly. I bet there is a way for the casino staff to re-release it and it locks up so they can pay out the jackpot. It locked up on Jackpot thats what the guy said and that was the cause.
When dealing with second hand goods, unless specified, it’s always sold as seen. If it worked perfectly in the shop then that’s the end of the story. If this is a 90 year old item, what do you expect?
As is! Give him the names and numbers of the guys you know who can possibly fix it and let him deal with it! Just like a used car… AS IS! You’re such a nice guy Peter… people shouldn’t take advantage of that… hope all turns out well! God bless!
EXCEPT he stated it was FULLY RESTORED. This precludes most arguments. Te weak spring tells me it was not. The lack of lubrication (which requires cleaning) proves it was not. Then he made the statement that the owner restored it in the 90's. That is Fraud in the inducement and a criminal act in almost every state.
@@djea3589😂😂😂 I don’t know how many criminal lawyers you know personally. I know multiple. My daughters father is a criminal attorney that happens to work for the D.A so I know enough. I think you should look over the laws a little more and the laws when it comes to pawnshops 😏
I juss discovered ur channel on RUclips... i cant stop watching... i like ur shows more then pawn stars... keep these videos coming... cheers from WA state...
@@leshgooo1016 yea ofcourse legally u are right. But shit like that will end up being much worse for u since those types of customers can be a nightmare for your company image
You handled the transaction like a true Gentlman and Professional! I know sometimes it may feel like you are getting wronged, and you had no knowledge of this damage, but for the sake of your name and reputation, you just handle it, get it done, treat the customer right, and move on to the next one! Well done! My level of respect went even higher Pete! Oh yea, thank you for the PSA 10 Beedrill V! It arrived perfectly!😊
The responsibility is with the buyer, I agree it is an old vintage item, its the same if you buy any classic item, like a classic car, you know you are gonna need to spend more on it and service it more often to keep it working
Those things are soooo touchy. I have the same one in my house. My father in law has a similar one. I'm guessing he was trying to cycle the arm too quickly and it jammed up.
Buyer beware. With used goods the customer assumes the risk. The fact that you even looked at it is so generous. I wish i knew about this shop when I lived in Greyslake.
Seeing how you treated this guy who was unreasonable from the jump as soon as something went wrong makes me wish I could shop at your store, but I don't even live in the US. You're a great guy Peter and I absolutely love your videos. Thank you.
It is unreasonable to demand a refund after an item advertised as working turns out to not, causing 8 extra hours of driving? You must waste a lot of money on broken items
It worked when he left. Unfortunately, if it's not working after in his possession, he's responsible for getting it fixed. It happens. You are right. It's mechanical and 100 years' old. I think you were very fair and reasonable to at least invest a little bit to fix it. It's a beautiful slot machine. I just love Honey!😻
@@ajones1214 FIRST OF ALL, I'm NOT a "dude". Secondly, it DID work when he first purchased it. It only failed AFTER he used it at home and brought it back to the shop. Lastly (Third), I did watch the entire video.
@@FLOWERSANDSUNSHINE22 Why does it matter when it stopped working? Seller already admitted age is the likely cause, so it would have just as likely failed in-store. Knowing this, it is completely unethical to sell it as if it worked (obviously the case for buyer to hand him money)
You handled this well. The internal mechanisms are well built, but at age 90, it really shouldn't be a Man Cave toy for friends and family to pull the handle like it was built yesterday. He should take care of the museum piece he bought. Pull the handle once in a while. It's harder and harder to find folks that can fix them.
They aren't hard to fix for someone with a little logic, they have very straight forward easy to work out mechanisms. They were designed to go in corner stores and had to be easy repairable for the store owner.
@UltraMAGA420 used, antique, from a pawn shop. Its 100% as is. You never hand over that much cash without making sure it works first. Which he did. Its on camera working, it goes out of the store with this guy and all of a sudden is not working anymore.... sounds like someone was going to hard with his new toy.
you do make a very valid statement. It's old as all can be, who knows how it was secured and transported on the 2 hour trip, and who knows how it was used.
Pete is a people person, he was being fair to a customer, and a happy customer always brings you more business, nice customer relations Pete! This is why you are successful in business and on youtube!
Dude probably smashed it with his fist after a long night of drinking or something along those lines... I used to deal with people like this all the time and when they wreck stuff up they complain and hound until you just cave and deal with it. It sucks but thats business, sometimes you eat bear, sometimes bear eats you.
I can totally see him and his drinking buddies hitting the machine after it didn't give them $2 million 7 in quarters after the first arm pull. Typical trash.
I used to have a tenant from Hell who would abuse the window air conditioners, stove, etc. while drunk and high. She would always claim "it just all of a sudden broke". After a while I witnessed her crazy behaviour in person. . She abused appliances ! I've never seen someone be that rough on things. This was only a small part of her saga as my renter. I'm so glad she moved. The house was in such disrepair when she left.
I am going to assume your receipts say as is. The guy is a blow hard trying to intimidate you, he won't even let you finish a sentence. Too bad he didn't bring the base back cause now you can't even refund him and send him on his way. He doesn't feel "taken" or he would have brought everything back.
Im not so sure, If you're asking $2200 for an item, you're saying/inferring its in good working order. $2200 is the price of a perfectly working machine. The customer has a right to expect it to work properly. It is possible that the customer caused a problem by transporting it on its side or something, but unless you can prove that, I think Peter has a responsibility to fix it, or sell it for a cheaper price.
@@tubester4567 Everybody in the video agreed that the machine was working properly when the customer put down his money and walked out the door with it. If the customer just wanted his money back, then he should have returned the entire thing, but he left the base at home. He was putting Peter in a bit of an awkward spot and appeared to be looking for a discounted rate after he agreed to the price. Wouldn't it have been fair for Peter to offer him a full refund when he brought back all of the parts?
@ 12:55 - I am a slot technician but only on current technology. With those older mechanical machines there could very easily be one specific reel position that when it lands on it, some mechanism is not engaging or releasing properly, there's a lot of different possibilities for an intermittent problem like this that may not show up until the game is played for quite a while. Nice looking machine the very clean on the outside. Dying to see what the inside looks like LOL. And then I keep watching and bingo, problem discovered. The minute I watched I could see that spring has been stretched out too much and probably didn't have the correct tension, and a drop or two of very light oil would probably help also. Looks pretty clean inside there! Hadn't seen your channel active for a long time, nice to be back here!
Dude you're just so fun to watch! You're so wholesome, fair, kind but also realistic. You happily help people, but you don't let people walk over your generosity. Truly a rolemodel!
From my 20 years of sales and services in computer repairs, not to put that guy in a category, but he reminds of the type of people that would buy a computer completely repaired (and I know the computer is 100% good to go because I take pride of my work) and come back a couple days later saying its broken. I would point out to them this wouldnt happen unless it was dropped or knocked over. Then trying not to admit it, they would try to go half on the cost to fix it again or pay for the part needing replaced. Something tells me they were rough with it or something got loose in transit since it is an old machine. What I would have done is ask this guy if he wants to return the slot machine and get a partial refund or keep it because it's an antique and sold as is. Especially if he was told that during the transaction. Customer isnt always right.
I'd be so lucky to have the situation happen to me. Great businessmen have happy customers. I'm impressed at your willingness to work with him. Good businessman.
Lol I'd never blame the seller, especially if it worked at the time of purchase! It sucks that it stopped working but as you mentioned the thing is old. Any number of things could've went wrong with it. To sue you? That's absurd. Ruby had the end had me cracking up though 😂
I will never shop there knowing how seller talks about customers behind their backs (tried to blame him for transport damage evven after admitting old age is the likely cause, and his lackey even ridiculed him by calling it "cursed" until the fault finally surfaced and shut him up)
I'm glad you were able to figure out what was wrong with it -- it looks like an easy fix for just a few bucks. Any other dealer might tell the buyer the fix was $400. Since he was splitting the cost, he would pay the dealer $200. Cha-ching. You are a good honest person. You don't cheat. 👍
If causing a customer inconvenience of extra 8 hours of driving (2h each way x2 round trips) to fix what was clearly advertised as working (otherwise buyer wouldn't have paid), then forcing them to pay half of this hidden fault is "fair" to you, I pray I never run into any of your items for sale
@@vibecity5381 It worked perfectly in the store before he bought it. Who's to say the buyer didn't abuse it at home. The way he was jerking on the handle and manhandled it with force tells you a lot of how this buyer treated it. He sold it working and also specified "as is". I also hope I never sell to you as you seem to be the type to buy a new suit and return it after the wedding.
@@rzbkfan190 Seller also awkwardly tried to blame customer, however he already admitted "these things are old" (revealing he knew it was faulty). Just because you two think like twins doesn't make it "fair" to hide the defect (just explains why you wrongly find it "fair")
@@rzbkfan190 Also you both keep clinging to "as is" which is *exactly* how shady sellers reason after dumping defective product on unsuspecting victims. You guys are easy to spot a mile away...
I'm glad you saw what the issue was. And you should be able to do an easy fix. Even though it's not your problem, you still offer to fix it. That's bloody amazing service 👏
Honey’s face …she is gorgeous. And Ruby? Well she knew the video trick was all about timing. And she nailed it. No magic needed though, you are all special.
I understand why someone would jump to conclusion out of frustration and anger but It's a grown man.. Yes you're constantly learning even as an older gentleman, But there's absolutely no excuse for acting out that way. It's extremely embarrassing on his part. Pete Is doing gods work here man. I'd never let him in my store again that's for sure lol
When you put in the quarter and it worked... His jaw dropped lower than the handle! I would give him his money back and sell it to someone else. That guy will be calling every month.
But then anything you said during the sale still applies under the law. People need to understand, if they are a seller they have duties and responsibilities and liabilities regardless of what is placed in writing!
I think you handled it perfectly. Sometimes in business, even though all items are sold as is,,,,you as a good business man must go the extra mile to satisfy them.
Like you I try to take care of my clients but these bullies don't get very far. When he said 'I'm putting $50 in quarters through it infront of you' I would've said you're on your own.
I don't know what he was expecting from a machine that's nearly 100 years old. Even if parts were replaced when it was last restored things wear out. I think he was hoping you would pay for the entire cost of the repair. And to make matters worse you were upstaged by a parrot. 🤣 Gotta love Ruby!!
He was expecting it to run as seller clearly advertised it as for him to hand money over. He is nice to offer half the cost, I would take seller to court for false advertising
I think you should give a sheet to sign to every customer AS IS no warranty no return no refund specially antique ITEMS I bought one of those machines but mine is the ones play music payed $8000 for really old one time didn't play no more i opened and it was a wire but never took back to the store
I work on these machines day in day out, as soon as he stated the problem it was obvious its the spring, its extremely common on non electronic ones, so my guess is you were spot on.
Pete the slot machine mystery is unique. However the I believe the reason the machine is working for you at your shop is because it was never meant to leave. Maybe the old man meant for you to have and keep it in your collection?..
THE SALE WAS LEGAL, AND THAT'S IT. HE KNOW'S THAT WHEN YOU BUY SOMETHING FROM A PAWN SHOP. IT DOESN'T COME WITH A WARRANTY. ESPECIALLY WHEN IT'S 90 YEAR'S OLD. IT'S LIKE ME BUYING A 90 YEAR OLD CAR, AND EXPECTING IT TO RUN LIKE NEW. THAT'S JUST NOT GOING TO HAPPEN UNTIL I SPEND THE MONEY NEEDED TO MAKE IT RUN LIKE NEW. I'VE DELT WITH PEOPLE LIKE HIM. WHEN SOME PEOPLE BUY SOMETHING OLD AND USED. IF IT BREAK'S. THEY YELL, COMPLAIN, AND START THREATENING JUST TO GET YOU TO PAY PART OF THE BILL TO FIX IT, BECAUSE THEY DON'T WANT TO PAY THE WHOLE THING THEMSELVES. THEY KNOW DARN WELL WHAT THEY BUY MAY NOT WORK RIGHT, SO THEIR THEATRICS IS JUST A LITTLE GAME THEY PLAY TO GET HELP PAYING FOR IT. SORRY. I COULD HAVE SAVED ALL OF THIS TEXTING BY JUST CALLING HIM A CHEAPSKATE, AND NO PEOPLE. I'M NOT YELLING OR MAD. I ALWAY'S TEXT IN CAP'S.👍
Pete does give a warranty though. Ive heard him say in many videos that you have so many days to return an item. 7 i think. Why would this be different?
@@terrra_2024 WHY IS TYPING IN CAP'S SUPER ANNOYING. WHO CARE'S. LET ME ASK YOU THIS. IF YOU GO TO DINNER WITH A FRIEND, AND HE ORDER'S SOMETHING YOU DON'T LIKE. WILL THAT ALSO ANNOY YOU. WILL IT BOTHER YOU SO MUCH THAT YOU'LL LET IT RUIN YOUR DINNER. DON'T WORRY WHEN SOME ONE DOES SOMETHING DIFFERENT THAT YOU MAY NOT LIKE. IF IT'S NOT BEING DONE DIRECTLY TO YOU. WHY SHOULD YOU CARE. THIS IS AMERICA. WHERE WE'RE BLESSED WITH FREEDOM OF CHOICE. I'M SURE, OR ATLEAST I HOPE YOU HAVE BETTER THING'S TO DO WITH YOUR LIFE THAN TO CRITISIZE PEOPLE JUST BECAUSE THEIR DIFFERENT. HAVE A GREAT DAY.👍
@@rafaelterrazas9957 There are two major problems with your statement. 1: Peter stated that this unit had been "fully refurbished" making an expectation of functionality rational and legal regardless of the paperwork. 2: more than one person has recognized this as a late 1980's reproduction, it that is true then there is "fraud in the Inducement" even if Peter did not know or realize it. That is a criminal offense.
The customer seemed far too pushy to me, almost forced you into paying for the repairs. I’d offer him his money back and say that’s all I’m willing to do!
As is, fix it yourself. I had a similar experience. My husband was a Karaoke host. He passed away in 2011 and left me with a Karaoke machine. A neighbor bought it for $1,000.00 and took it to he bar that purchased it. It was checked out at my home before it was transported. It worked perfectly. Photos were taken to ensure wires were where they should be. It didn’t work at the bar. Nothing, no sound. I didn’t know what was wrong, I didn’t build it. I was sorry but didn’t give the money back. I left the state and don’t know if they ever figured out what happened.
Yeah, exactly.. This is one of these things, wher eits buyer beware and as a buyer, you should be going over it and making sure you are happy with it.. Heck, i even see people in shops, where stock is brand new, and here they are opening up boxes to cheeck inside and then they leave the box that they opened and take one that is unopened. Customers are PIGS!!!!!!!
I've been in a loyal Watcher of your show for about 3 years and I don't believe you were trying to rip him off with that slot machine it probably is something you can fix. That was classic at the end when you did your magic trick turning honey into Ruby and then she pooped, that was classic.
I think he's sincere about it. It makes no sense for him to drive 4 hours round trip and leave it behind without receiving a refund if he doesn't want to keep it. Maybe a little high strung, but I don't think he's scamming you. He wants it to end with a working machine.
It’s amazing you even entertained helping this guy. Everyone knows what you buy from a pawn shop is AS IS. No returns. It is up to the buyer to check it out and decide if they want it. After that it is theirs…PERIOD.
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Dude! Who in the heck tries to claim warranty for a 100 yr old GAMBLING machine at a pawn shop?
That guy does.
An idiot.
@@dwightrenfield2241Yep, we just met ‘I’m.
A gambler.
Bubba Jethro...LOL!!! He acts like he's on drugs because he couldn't stand still the entire time!
Peter agreeing to split the repair cost is him being incredibly generous.
This customer is a dirtbag. The thing worked fine when it left. This idiot sat there and messed with it all day like a maniac and it screwed up somehow. You aren't buying some brand new thing. To act like an asshole about the situation just shows how low class he is.
Better to eat up $200 in repair than to try to repair your image if this fat dude decides to tarnish your reputation online
No it’s not. Consumer rights is so whack in the US they think selling faulty goods is ok 😂
@@MrCostaC sounds like you don't know what "used" means lol
@@stevendemayo3631 - it doesn’t mean ‘tough luck buddy, it’s used’. You’re just used to shitty consumer rights in the US.
You gave this guy way more credit than he deserved. You're a solid dude and businessman.
The slot machine was messed up tho …
shut up! he paid 2k for a machine that immediately stopped working. You are a damn liar if you say you wouldnt be upset
Except the guy was 100% right. Did you watch the video? I'd be pretty pissed to if I paid 2k for a machine that is broke.
What kills me is he calls the machine refurbished but then we hear the story of the machine and it was restored more than 30 years ago. It has been used for god knows how long without ANY known maintenance done on it. That would seriously fucking bother me to only learn that info AFTER buying a machine I was led to believe was recently restored.
@@xPRODIGYxGAMER EXACTLY, I worked in a pawn shop for multiple years and I know the customer is right here.
The deciding factor is that the slot machine worked fine for a few tries when he brought it back and then went to glitching. So it’s clear the customer didn’t break it when he took but rather it’s off and on glitching. To post this customers face on a scamming channel is sick. Leave this guy alone
@@chrismihigo3113its not clear and you have failed to articulate why is would be clear.
Man I don't know how you find the courage to deal with all these creeps day after day...
What exactly does this make the guy a creep? Just an average business transaction with a faulty item.
@TickleMyPickleOkay apparently selling an item to a pawn shop is creepy 😂
its the business he's in. A lot of scumbags and lowlifes who are trying to rip you off come and go in the pawn shop business.
The desire for money.
I suppose its differwnt when you own your own business..its his stuff. Its like selling things out of your own house, very differrwnt to working for someone else at minimum wage.
That guy is exactly the kind of person to avoid at all costs.
I agree this guy is a dolt.
Why do you want to avoid him? He owns a successful business, clearly the result of never taking crap when dealt it, unlike everyone else who just bends over. You want to learn to win, not lose....
i AGREE. Customers like that you don't need. Some customers like that, I just tell them ...sorry, I'm NOT selling it to you and don't ask me why either.
@@dancalmpeaceful3903 Yet he gladly admitted to selling him items repeatedly, so clearly he enjoys money over being yelled at
@@vibecity5381 you’re the dude in the video 😂
This guy is very fair for a pawnbroker. From the videos I see, he’s not out to rip anyone off. He seems very honest.
He's too nice. That guy was a dumbass, and he still worked with him.
Yeah that is super rare from a pawnshop salute to this dude straight up
I concur. Seems like a decent man.
Its not a Pawn Shop.... its a Buy, Sell and Trade shop. He doesn't loan or take stuff on Pawn.
@@Hakudog5 Whatever lol Slight difference.
As with all sales, if it says "As Is" and he literally got to try it, then it's HIS problem. You are too nice...If he is threatening to sue you he will lose in court for buying something sold "As is". My guess is that he may even know what's wrong with it now and just wants to get you to pay for it. What a JERK! And threatening to sue you and yelling at you is NO way to begin a negotiation.
When you own a business, its best to deal with it then to ignore. Shows trust. $2,200 purchase, he's a client you want to keep
Calm down you goof
@@mikefieselman customer that immediately jumps to calling you a scammer and they're going to sue you, is NOT a client you want to keep
You’d be surprised these days the judges who don’t care about as is.
Exactly
he didn't deserve your generosity
This dude is the type of customer you hate to see coming.
The types that did too much coke? lmao
But like to see leaving and never returning!👍😊😂🤣
He's a UNION worker ... notice the belly?
@@SupaNami i was gonna say truckie but he'd be struggling to climb up to the cab with that generous girth. lol
Depends on who you are. A shady seller who blames customers for mechanical problems? Definitely. A victim of bad business practices? You want this man on your side...
He just bullied you into paying for half of whatever it is. You shouldn't have and don't have to. He bought it working fair and square. He knows he did something to it and is pissed because he's the type of guy that hates losing.
I think you're right. Bullies scream , yell and threaten until they get their way. I'd think twice about doing business with him in the future. But Pete should do as he promised this time and expect the guy to try and get away without paying any money for the repair. Hope I'm wrong.
It's like going to the store and buying produce than complaining it went bad before you ate it, it's not the store's fault because they sold you something that wasn't bad then it went bad in your possession
whatever it costs charge him double
@@fishflash1 Yeah, he was trying to get it fixed for free..
@@fishflash1 It looks like the guy is pissed due to the fact he's carrying triplets inside of him. 🤣😂🤣.
Keep it Peter. You’ll find another buyer. Someone who respects you. 90 year old mechanical slot machine will probably have issues from time to time. You’re the best Pete
More like 40 it's a reproduction from the 80s
What a bad business decision. Burn your bridge with a loyal customer so it can fail on another victim, then end up with no repeat business from either one
Keep it after the customer brings the rest of the parts back.
@@chriswisley5460 says who?
It’s a replica machine LOL
What a tool. No rational person would've come back like that.
Losing that guys business (especially since he’s already bought that machine) is definitely a net positive for the business…love the content Pete!
Like just imagine telling someone “yeah bring it back and we’ll check it out for you”
Then they drive 2 hours back and now you’re all like “yeah man there’s nothing I can do for you, maybe you should’ve thought about this more before purchasing” 💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀 lololololollllllllll 😂😂😂 that’s like something out of a comedy skit 😂😂😂😂😂😂😂😂😂😂😂😂
Then cut to scene where the guy is driving 2 hours BACK HOME AGAIN FOR 3RD TRIP with a broken slot machine in his passenger seat 😂😂😂😂😂😂😂😂😂😂😂😂😂 lololol
He would’ve been better off staying home and letting Peter gaslight him over the phone!! It would’ve saved him 4 hours on the road all together lolololol
People like you are so fucking stupid. The fact you can’t comprehend the customers side of the story is hysterical and baffling all at the same time
So just to be clear, he wants to take a 90 year old mechanical machine, run a ton of quarters through it in one sitting, and then be shocked that it doesn’t work anymore?
No shit. He's prolly trying to hustle money off his friends by having them use it. It's a antique and should be used as such.
LOL
"A ton"
The guy said 3 dollars...
Might be 90 year old but it's been professionally restored...
I'd be expecting it to be working a bit longer than 3 dollars worth of quarters. (so would you)
Especially after paying 2.5k You don't pay 2.5k for paperweights unless it's gold dude.
it's mechanical, not electrical.
@liveprepared2421 you realize slot players spend like hundreds not just $3 in single sessions? Manufacturers design them to work in such conditions
@@vibecity5381 on 90 year old slot machines? They weren’t manufactured to last a century. You can’t hold antiques to modern standards.
That machine is a reproduction that was made in Carpentersville IL in the ‘80s and ‘90s. The person that made them is now deceased, but he owned many of the factory dies when he reproduced them. He did not use case-hardened steel on some of the parts like Mills did in the ‘40s and his machine’s didn’t quite hold up as well as the original ones did.
Thank you I knew it wasn't made in the 30s you could tell it was a reproduction but a nice one
Thank you, I have seen many of the gold nugget reproductions and thatachine isnt worth 2200
At the coin op shows you would be lucky to get $900 for that machine. They don’t have a reputation for longevity!
@@mark2474 Interesting - did not know that. I personally have a "Mills Black Beauty" myself (yes - I know it's a common unit). It takes dimes and it seems to be a good unit. Got mine for $900 many years ago (about 26 years ago I think ). It's not restored but it looks good.
@@chriswisley5460 probably why he wanted to return it then. Realized it wasn't it, probably had plans to resell it, wanted an excuse to return it
I love mechanical machines. His quick diagnosis and simple solution shows his love for his business and care for all items in it, and that was dope!
No way that guy thinks a 90 year old slot machine comes with a lifetime warranty from a pawn shop. He 100% took advantage of a business that needs to keep everyone happy.
Agree he just played around with it too much and it broke, thats the issue these guys too often get away with this behavior. If he bought it on ebay "Sold as is" and there you cant even test it, nobody would argue that the seller is responsible to fix it... He tested it in the Store and it worked, that should have been the conclusion. You bought it and its your issue now.
@@byCheytacthey probably transported it very poorly. Slot machine parts are fragile. Everything from springs for the slots to the coin mechanism one bad jolt and parts can snap or bend
It hadn’t been a lifetime, he’d just bought it. Should last at least a week, right? He paid a lot of money for a “restored” slot machine. It should work.
Here's my thing, who buys an antique slot machine to sit there and play with it , you buy stuff like that mainly for a display/conversation piece , yeah you want it working , to show people but I'm not gonna be sitting there with $50 worth of quarters playing it .
@@Pluralofvinylisvinyls Yes, in that case: TOUGH LUCK!
Shop owner IS NOT responsible anymore! (and especially if the goods were transported twice(!) in who knows what way.)
However, if you have a decent human being as shop owner, he will try to fix it, look at it, or whatever, and try to make the customer happy. But the shop owner DOES NOT NEED to do that by law!
Simple; SOLD AS IS
You’re an amazing person. You’re a business man too. I’m sure it’s a hard business to deal with but you do fantastic. Keep on doing what you do. You have my respect sir
exactly this. I am a business owner who buys used items, I make sure they know neither of us guarantees the other anything
It was working fine too! i would have told him to kick rocks...
People don’t understand “as is” or “final sale”. I worked for a retail store that was closing and while in liquidation everything was a final sale. So I told the customers the purchase was a “final sale” and they’d be like “ok”. Then I’d say “so that means if you take it home, plug it in and it doesn’t work, it’s still yours”. People were like “oh 😮”. So funny.
easy fix probably a jammed spring catching on the spinning wheels might even just need oiled,modern quarters cld be the issue they didnt even exist when this was made,could be not level on his table and thats it
It was sold as is, but it was also sold as a working unit.
He probably forced a jackpot but opening it and stopping the reel by hand and messed up all the levers and notches are not aligned.
Why would you want to do that for anyway?? Literally, you can just get the coins from the abck anyway...
No it definitely the lever with the spring not moving to lock position fast enough. Likely lubrication that turn sticky over time. You can see it when he has the back open and works the mechanism.
Yeah. He opened it up for sure, broke it, then called around for cost to fix it. Then had the idea to haggle the antique shop to pay half of the cost. Well his idea worked !!!
My guess is he will do the same when buying a used car from a private seller.
He should wear a T shirt that says “My name is Duffus Everything I buy has Lifetime Warranty “.
@@mrBDeye I can tell that you are a seller and think that you do not have to follow the law. "Fully refurbished" was stated. It is mechanical and there was a maintenance issue that caused the failure. Under law this could be considered "Fraud in the inducement. A criminal offense in almost every state.
@@djea3589lmaooo it’s called “as is”
That guy was most definitely on one! The way he won’t be quiet & he can’t sit still. Lay off the meff dude & you won’t have hallucinations like this 🤦🏼♀️
Lol I was hoping I wasn’t the only one who thought so, definitely tweaking
I think he’s a major drunk too.
My thoughts exactly
More like on the Colombian marching powder.
Dudes high out of his mind
For a man to speak the way he did on your voicemail without even having spoken to you is ridiculous. You're a gracious and kind gentleman, Steve! Thank you for being a good person!
*gracious scammer
He would have been thrown out of my store physically if he left me a nasty voice-mail. Be respectful and we can resolve the issue. Act like a jackass, and it's game over.
@@Robert-nu4vc lol surrrre thing muscles haha
@keving3947 only a jackass would be offended by that comment.
Dude sometimes people get really angry and get the wrong idea in their head. Get over it
Sold as is. And if it's broken he has to pay for it. P.s I don't live but about maybe 10-15 minutes from the shop. Keep up the videos.
Yes I agree with you - sell it as is. He was taking a risk buying a 1930 slot machine. The thing is, what happens if he gets it fixed and it breaks again in a week. That slot machine is a mechanical nightmare and lucky that it even worked to begin with.
Peter should of said when he bought the machine, I am not liable if it should break down.
I wouldn't get this item, but I will say cosmetically it looks very nice.
His wife probably got mad he spent so much on it and was forced to return it with a lame excuse.
I can’t picture that guy with a wife.
It's called getting "wifed" I and my wife deal in collectibles ....it's happens to us all the time. Usually we do offer a 30 money-back guarantee on any collectible we sell - AS LONG as it comes back in EXACTLY the same condition it was AS IT ORIGINALLY left.
Or he got home and realized it's boring and just returned it himself.
What doesn’t a consumer understand when an item says As Is!
Yep....just like is AZZ IZ on drugs!!!
For you to even consider helping him, shows your character. You’re a good man with an honest business ✌🏽
I mean he has a RUclips channel. Have to keep a good image.
low bar for character lol. So selling broken items and then possibly splitting repair costs is high character these days? 😂
@@chrismihigo3113 lol i know, machine probably locked up on Jackpot, Pete wasnt thinking correctly. I bet there is a way for the casino staff to re-release it and it locks up so they can pay out the jackpot. It locked up on Jackpot thats what the guy said and that was the cause.
You're the kind of person I'd purchase something from your store simply because you're a genuinely nice individual.
You handled this really well and went above standard customer service
Love how you show us what it’s like for you as a retailer. You are teaching us!!
When dealing with second hand goods, unless specified, it’s always sold as seen. If it worked perfectly in the shop then that’s the end of the story. If this is a 90 year old item, what do you expect?
Sure the hell ain't the case on ebay hah
It's not the case anywhere I've purchased (I always win chargebacks when seller scams me like this one in the video does)
Love your content and ability to handle distressed and rather rude customers. I hope you have all the success!
As is! Give him the names and numbers of the guys you know who can possibly fix it and let him deal with it! Just like a used car… AS IS! You’re such a nice guy Peter… people shouldn’t take advantage of that… hope all turns out well! God bless!
EXCEPT he stated it was FULLY RESTORED. This precludes most arguments. Te weak spring tells me it was not. The lack of lubrication (which requires cleaning) proves it was not. Then he made the statement that the owner restored it in the 90's. That is Fraud in the inducement and a criminal act in almost every state.
@@djea3589😂😂😂 I don’t know how many criminal lawyers you know personally. I know multiple. My daughters father is a criminal attorney that happens to work for the D.A so I know enough. I think you should look over the laws a little more and the laws when it comes to pawnshops 😏
I juss discovered ur channel on RUclips... i cant stop watching... i like ur shows more then pawn stars... keep these videos coming... cheers from WA state...
I would work with the guy as long as his attitude is right BUT if he threatens me my kindness would end. TFS Bubba!
You are more patient with customers than I am!
well he runs a business and just sold him a 2,200 machine. If you dont take care of your customers you won't be in business very long.
@@dougfoster445 it was sold as is. Not his problem especially when the customer tried it before he bought it.
@@leshgooo1016 yea ofcourse legally u are right. But shit like that will end up being much worse for u since those types of customers can be a nightmare for your company image
@@dougfoster445 exactly. The only person who actually gets it in the comments. You sir, I salute.
You handled the transaction like a true Gentlman and Professional! I know sometimes it may feel like you are getting wronged, and you had no knowledge of this damage, but for the sake of your name and reputation, you just handle it, get it done, treat the customer right, and move on to the next one! Well done! My level of respect went even higher Pete! Oh yea, thank you for the PSA 10 Beedrill V! It arrived perfectly!😊
YOO ODDISH LETS GO
The responsibility is with the buyer, I agree it is an old vintage item, its the same if you buy any classic item, like a classic car, you know you are gonna need to spend more on it and service it more often to keep it working
You are an honest businessman. I hope all of this works out for you.
Antique sold as is, no refund!
Those things are soooo touchy. I have the same one in my house. My father in law has a similar one. I'm guessing he was trying to cycle the arm too quickly and it jammed up.
He said himself. He was pulling pulling an pullinnn
Buy it back. And refuse future sales to him. Great diagnosis on your part too.
Pete, honestly all sells should be final. I’m sorry you have to go through that. Have a wonderful, blessed New Year’s.
"I lost sleep all weekend" 😂
I'm sure that wasn't the only reason , GearHead !!
Hahahahaha exactly what I'm thinking.awesome
Do you mean he took it apart or is that slang for druggie?
Never mind, this dude is on meth lol
@@Haddley333 slang but i dont think he is
Buyer beware. With used goods the customer assumes the risk. The fact that you even looked at it is so generous. I wish i knew about this shop when I lived in Greyslake.
Yea but something that expensive going bad that quick is not a normal circumstance
@@HugoStiglitz88I mean tbf it's not expensive cause it's high quality it's expensive cause it's old.
All sales are final once you leave that store… whatever happens when you step outside that door is on the BUYER!
Seeing how you treated this guy who was unreasonable from the jump as soon as something went wrong makes me wish I could shop at your store, but I don't even live in the US. You're a great guy Peter and I absolutely love your videos. Thank you.
It is unreasonable to demand a refund after an item advertised as working turns out to not, causing 8 extra hours of driving? You must waste a lot of money on broken items
it was 2 hours away not 4@@vibecity5381
It worked when he left. Unfortunately, if it's not working after in his possession, he's responsible for getting it fixed. It happens. You are right. It's mechanical and 100 years' old. I think you were very fair and reasonable to at least invest a little bit to fix it. It's a beautiful slot machine. I just love Honey!😻
If only ebay worked that way. As a seller I've lost thousands due to buyers literally breaking the item and ebay siding with the buyer
It didn't work dude watch the entire video
@@ajones1214 FIRST OF ALL, I'm NOT a "dude". Secondly, it DID work when he first purchased it. It only failed AFTER he used it at home and brought it back to the shop. Lastly (Third), I did watch the entire video.
@@ajones1214 It worked when it went out the door. You expect a reseller of a 100 year old mechanical device to offer a warranty?
@@FLOWERSANDSUNSHINE22 Why does it matter when it stopped working? Seller already admitted age is the likely cause, so it would have just as likely failed in-store. Knowing this, it is completely unethical to sell it as if it worked (obviously the case for buyer to hand him money)
You’re a genuinely a nice guy Pete. Don’t change!
You have to make it good either fix it or refund it to keep the integrity of your business
You handled this well. The internal mechanisms are well built, but at age 90, it really shouldn't be a Man Cave toy for friends and family to pull the handle like it was built yesterday. He should take care of the museum piece he bought. Pull the handle once in a while. It's harder and harder to find folks that can fix them.
Exactly - this guy went home and ran quarters through it until it it malfunctioned just so he can make an issue of it.
They aren't hard to fix for someone with a little logic, they have very straight forward easy to work out mechanisms. They were designed to go in corner stores and had to be easy repairable for the store owner.
I think I speak for all of us when I say I can't wait to see the follow up video to the slot machine
Sold As Is .. Sale is final.
@UltraMAGA420 used, antique, from a pawn shop. Its 100% as is. You never hand over that much cash without making sure it works first. Which he did. Its on camera working, it goes out of the store with this guy and all of a sudden is not working anymore.... sounds like someone was going to hard with his new toy.
Exactly tf I'm not working with him at all.
you do make a very valid statement. It's old as all can be, who knows how it was secured and transported on the 2 hour trip, and who knows how it was used.
I don't understand the Americans obsession with litigation...? They all seem desperate to sue each other rather than dealing with things amicably.
Its out of control
We want all the smoke.
90% of the time it's an empty threat to try to get someone to back down.
Pete is a people person, he was being fair to a customer, and a happy customer always brings you more business, nice customer relations Pete! This is why you are successful in business and on youtube!
Dude probably smashed it with his fist after a long night of drinking or something along those lines... I used to deal with people like this all the time and when they wreck stuff up they complain and hound until you just cave and deal with it. It sucks but thats business, sometimes you eat bear, sometimes bear eats you.
I can totally see him and his drinking buddies hitting the machine after it didn't give them $2 million 7 in quarters after the first arm pull. Typical trash.
I used to have a tenant from Hell who would abuse the window air conditioners, stove, etc. while drunk and high. She would always claim "it just all of a sudden broke". After a while I witnessed her crazy behaviour in person. . She abused appliances ! I've never seen someone be that rough on things. This was only a small part of her saga as my renter. I'm so glad she moved. The house was in such disrepair when she left.
Peter is a great dude I wish I lived closer to his shop I'd do business with him ... He's an honest man . Then he never has to worry about bad blood.
I am going to assume your receipts say as is. The guy is a blow hard trying to intimidate you, he won't even let you finish a sentence. Too bad he didn't bring the base back cause now you can't even refund him and send him on his way. He doesn't feel "taken" or he would have brought everything back.
He is clearly on drugs
Im not so sure, If you're asking $2200 for an item, you're saying/inferring its in good working order. $2200 is the price of a perfectly working machine. The customer has a right to expect it to work properly. It is possible that the customer caused a problem by transporting it on its side or something, but unless you can prove that, I think Peter has a responsibility to fix it, or sell it for a cheaper price.
@@tubester4567 Everybody in the video agreed that the machine was working properly when the customer put down his money and walked out the door with it.
If the customer just wanted his money back, then he should have returned the entire thing, but he left the base at home. He was putting Peter in a bit of an awkward spot and appeared to be looking for a discounted rate after he agreed to the price.
Wouldn't it have been fair for Peter to offer him a full refund when he brought back all of the parts?
@@tubester4567 sold as is.
@ 12:55 - I am a slot technician but only on current technology. With those older mechanical machines there could very easily be one specific reel position that when it lands on it, some mechanism is not engaging or releasing properly, there's a lot of different possibilities for an intermittent problem like this that may not show up until the game is played for quite a while. Nice looking machine the very clean on the outside. Dying to see what the inside looks like LOL. And then I keep watching and bingo, problem discovered. The minute I watched I could see that spring has been stretched out too much and probably didn't have the correct tension, and a drop or two of very light oil would probably help also. Looks pretty clean inside there! Hadn't seen your channel active for a long time, nice to be back here!
Dude you're just so fun to watch! You're so wholesome, fair, kind but also realistic. You happily help people, but you don't let people walk over your generosity. Truly a rolemodel!
From my 20 years of sales and services in computer repairs, not to put that guy in a category, but he reminds of the type of people that would buy a computer completely repaired (and I know the computer is 100% good to go because I take pride of my work) and come back a couple days later saying its broken. I would point out to them this wouldnt happen unless it was dropped or knocked over. Then trying not to admit it, they would try to go half on the cost to fix it again or pay for the part needing replaced. Something tells me they were rough with it or something got loose in transit since it is an old machine.
What I would have done is ask this guy if he wants to return the slot machine and get a partial refund or keep it because it's an antique and sold as is. Especially if he was told that during the transaction. Customer isnt always right.
He had an identical one, took a part outta that one for the one he already had then wants to return that one, seen it a thousand times 🤣
Classic Ebay type scam.
+100
Why would he drive 8 hours (2h each way x2 round trips) just to spend half on labor and parts, when he can buy the part himself for lower net cost...
That's a classic scam with selling records on ebay.....beware...
@@vibecity5381 I was joking dood..if u watch the video the spring is obviously just worn.
I absolutely love this channel. Great content. Well done
I'd be so lucky to have the situation happen to me. Great businessmen have happy customers. I'm impressed at your willingness to work with him. Good businessman.
Lol I'd never blame the seller, especially if it worked at the time of purchase! It sucks that it stopped working but as you mentioned the thing is old. Any number of things could've went wrong with it. To sue you? That's absurd. Ruby had the end had me cracking up though 😂
Please keep us updated on the slot machine. Very interesting and sounds like a very easy fix.
I would I loved to know. It is actually interesting.
Respect brother. You're a helluva business man!
Gotta say that mechanical sound when pulling the handle is satisfying as hell
You handled that gentleman with the slot machine like a pro, Pete! Hopefully things get resolved that keep both you and your customer happy! :)
I will never shop there knowing how seller talks about customers behind their backs (tried to blame him for transport damage evven after admitting old age is the likely cause, and his lackey even ridiculed him by calling it "cursed" until the fault finally surfaced and shut him up)
I'm glad you were able to figure out what was wrong with it -- it looks like an easy fix for just a few bucks.
Any other dealer might tell the buyer the fix was $400. Since he was splitting the cost, he would pay the dealer $200. Cha-ching.
You are a good honest person. You don't cheat. 👍
90 Year Old Electro-Mechanical Device....What Could Go Wrong?! 🤔🙄
The slot works A LOT better than Biden....I'll say that. I recommend having the slot machine run the country.
What a piece of work that guy is. You're too nice. Love the channel!
You handled this more than fairly.
If causing a customer inconvenience of extra 8 hours of driving (2h each way x2 round trips) to fix what was clearly advertised as working (otherwise buyer wouldn't have paid), then forcing them to pay half of this hidden fault is "fair" to you, I pray I never run into any of your items for sale
@@vibecity5381 It worked perfectly in the store before he bought it. Who's to say the buyer didn't abuse it at home. The way he was jerking on the handle and manhandled it with force tells you a lot of how this buyer treated it.
He sold it working and also specified "as is".
I also hope I never sell to you as you seem to be the type to buy a new suit and return it after the wedding.
@@rzbkfan190 Seller also awkwardly tried to blame customer, however he already admitted "these things are old" (revealing he knew it was faulty). Just because you two think like twins doesn't make it "fair" to hide the defect (just explains why you wrongly find it "fair")
@@rzbkfan190 Also you both keep clinging to "as is" which is *exactly* how shady sellers reason after dumping defective product on unsuspecting victims. You guys are easy to spot a mile away...
@@vibecity5381 Whatever.
Edit: Out of 1500 comments 1449 of them expressed thoughts like mind and one didn't. Your reasoning is skewed.
I'm glad you saw what the issue was. And you should be able to do an easy fix. Even though it's not your problem, you still offer to fix it. That's bloody amazing service 👏
Honey’s face …she is gorgeous. And Ruby? Well she knew the video trick was all about timing. And she nailed it. No magic needed though, you are all special.
You are too kind Peter omg you are really service-minded
This guy is one you wanna part ways with after this. He'll always want something for "his inconvenience " smh
I understand why someone would jump to conclusion out of frustration and anger but It's a grown man.. Yes you're constantly learning even as an older gentleman, But there's absolutely no excuse for acting out that way. It's extremely embarrassing on his part. Pete Is doing gods work here man. I'd never let him in my store again that's for sure lol
When you put in the quarter and it worked... His jaw dropped lower than the handle! I would give him his money back and sell it to someone else. That guy will be calling every month.
That guy is out of breath constantly. He has bigger issues to worry about than his machine
You Should Put A Warning On The Sales Sheets You Have Saying All Items Are Sold As Is No Refunds
But then anything you said during the sale still applies under the law. People need to understand, if they are a seller they have duties and responsibilities and liabilities regardless of what is placed in writing!
Anybody that says they are gonna sue you after buying from a pawn shop is just dumb.
I think you handled it perfectly. Sometimes in business, even though all items are sold as is,,,,you as a good business man must go the extra mile to satisfy them.
Anything sold 2nd hand is SOLD AS IS - NO REFUND NO RETURN. 💯💯💯💯💯JUST POST A SIGN IN YOUR STORE.
Like you I try to take care of my clients but these bullies don't get very far. When he said 'I'm putting $50 in quarters through it infront of you' I would've said you're on your own.
Yes! It actually bugs me that he didn’t tell the guy to walk.
I don't know what he was expecting from a machine that's nearly 100 years old. Even if parts were replaced when it was last restored things wear out. I think he was hoping you would pay for the entire cost of the repair. And to make matters worse you were upstaged by a parrot. 🤣 Gotta love Ruby!!
He was expecting it to run as seller clearly advertised it as for him to hand money over. He is nice to offer half the cost, I would take seller to court for false advertising
That is a piece of art! The buyer needs to find another place to indulge his gambling addiction!
I was shocked that he was using it. It's 100% a display piece imo
I think you should give a sheet to sign to every customer
AS IS no warranty no return no refund specially antique ITEMS
I bought one of those machines but mine is the ones play music payed $8000 for really old one time didn't play no more i opened and it was a wire but never took back to the store
I work on these machines day in day out, as soon as he stated the problem it was obvious its the spring, its extremely common on non electronic ones, so my guess is you were spot on.
If you worked on them day in amd out you would have know this one to be counterfeit
Pete the slot machine mystery is unique. However the I believe the reason the machine is working for you at your shop is because it was never meant to leave. Maybe the old man meant for you to have and keep it in your collection?..
THE SALE WAS LEGAL, AND THAT'S IT. HE KNOW'S THAT WHEN YOU BUY SOMETHING FROM A PAWN SHOP. IT DOESN'T COME WITH A WARRANTY. ESPECIALLY WHEN IT'S 90 YEAR'S OLD. IT'S LIKE ME BUYING A 90 YEAR OLD CAR, AND EXPECTING IT TO RUN LIKE NEW. THAT'S JUST NOT GOING TO HAPPEN UNTIL I SPEND THE MONEY NEEDED TO MAKE IT RUN LIKE NEW. I'VE DELT WITH PEOPLE LIKE HIM. WHEN SOME PEOPLE BUY SOMETHING OLD AND USED. IF IT BREAK'S. THEY YELL, COMPLAIN, AND START THREATENING JUST TO GET YOU TO PAY PART OF THE BILL TO FIX IT, BECAUSE THEY DON'T WANT TO PAY THE WHOLE THING THEMSELVES. THEY KNOW DARN WELL WHAT THEY BUY MAY NOT WORK RIGHT, SO THEIR THEATRICS IS JUST A LITTLE GAME THEY PLAY TO GET HELP PAYING FOR IT. SORRY. I COULD HAVE SAVED ALL OF THIS TEXTING BY JUST CALLING HIM A CHEAPSKATE, AND NO PEOPLE. I'M NOT YELLING OR MAD. I ALWAY'S TEXT IN CAP'S.👍
Pete does give a warranty though. Ive heard him say in many videos that you have so many days to return an item. 7 i think. Why would this be different?
Well don't type in caps, it's super annoying.
@@terrra_2024 WHY IS TYPING IN CAP'S SUPER ANNOYING. WHO CARE'S. LET ME ASK YOU THIS. IF YOU GO TO DINNER WITH A FRIEND, AND HE ORDER'S SOMETHING YOU DON'T LIKE. WILL THAT ALSO ANNOY YOU. WILL IT BOTHER YOU SO MUCH THAT YOU'LL LET IT RUIN YOUR DINNER. DON'T WORRY WHEN SOME ONE DOES SOMETHING DIFFERENT THAT YOU MAY NOT LIKE. IF IT'S NOT BEING DONE DIRECTLY TO YOU. WHY SHOULD YOU CARE. THIS IS AMERICA. WHERE WE'RE BLESSED WITH FREEDOM OF CHOICE. I'M SURE, OR ATLEAST I HOPE YOU HAVE BETTER THING'S TO DO WITH YOUR LIFE THAN TO CRITISIZE PEOPLE JUST BECAUSE THEIR DIFFERENT. HAVE A GREAT DAY.👍
@@rafaelterrazas9957 There are two major problems with your statement. 1: Peter stated that this unit had been "fully refurbished" making an expectation of functionality rational and legal regardless of the paperwork. 2: more than one person has recognized this as a late 1980's reproduction, it that is true then there is "fraud in the Inducement" even if Peter did not know or realize it. That is a criminal offense.
The buyer bought it - and swapped/sold parts out of it. I would have told him to GFO
Kudos to Ruby and her comedic timing lol🤣
The customer seemed far too pushy to me, almost forced you into paying for the repairs. I’d offer him his money back and say that’s all I’m willing to do!
As is, fix it yourself. I had a similar experience. My husband was a Karaoke host. He passed away in 2011 and left me with a Karaoke machine. A neighbor bought it for $1,000.00 and took it to he bar that purchased it. It was checked out at my home before it was transported. It worked perfectly. Photos were taken to ensure wires were where they should be. It didn’t work at the bar. Nothing, no sound. I didn’t know what was wrong, I didn’t build it. I was sorry but didn’t give the money back. I left the state and don’t know if they ever figured out what happened.
Yeah, exactly.. This is one of these things, wher eits buyer beware and as a buyer, you should be going over it and making sure you are happy with it.. Heck, i even see people in shops, where stock is brand new, and here they are opening up boxes to cheeck inside and then they leave the box that they opened and take one that is unopened. Customers are PIGS!!!!!!!
This the type of Ebay customer that buys brand new Cell Phone for 500$ then week later opens a return and ships back a broken phone from 15 year's ago
I've been in a loyal Watcher of your show for about 3 years and I don't believe you were trying to rip him off with that slot machine it probably is something you can fix. That was classic at the end when you did your magic trick turning honey into Ruby and then she pooped, that was classic.
When Pete extends his hand before the amount the guy wants is out of his mouth, you know the guy shot too low. Do your homework, sellers.
I think he's sincere about it. It makes no sense for him to drive 4 hours round trip and leave it behind without receiving a refund if he doesn't want to keep it. Maybe a little high strung, but I don't think he's scamming you. He wants it to end with a working machine.
It’s amazing you even entertained helping this guy. Everyone knows what you buy from a pawn shop is AS IS. No returns. It is up to the buyer to check it out and decide if they want it. After that it is theirs…PERIOD.
This guy needs his own show.
Yeah it’s right here. You’re watching it.