How to Send Money With Wise: Newest Guide by Wise (2024)
HTML-код
- Опубликовано: 21 июл 2024
- Sign up with Wise - wi.se/ud1jod 💚
This video is the most updated and straightforward guide to money transfers with Wise.
00:00 - What's new on this
00:40 - Two scenarios on how you can send money with Wise
00:55 - First scenario (sending money from an account outside of Wise)
03:10 - Second scenario (sending money from your Wise balance)
04:12 - Simple and convenient way to make transfers even faster
04:37 - Wrapping up
#howtosendmoneywithwise #howtousewise
Sign up with Wise - wi.se/ud1jod 💚
It's a pity I've learned about Wise only today. But since now on it will be my tool for the money transfer. Highly appreciate your very clear and easy guide. Warmest regards.
Thanks for the kind words and support 💚
Thanks for guiding us😊
You're very welcome, we're happy to help 💚
We love you Wise and your wonderful team. With ❤ from 🇺🇬
man i m in UG too and i m struggling to get wise, do i need a bank account to receive money with wise or not
I have a general question please. If I want to use my Wise Visa Debit card to buy a large ticket item, is the merchant charged by Visa as if it was a credit card? Meaning, should I be shocked if the merchant would say to me that I would myself have to shoulder the cost of the transaction charged by Visa (it happens in certain places) or is there no such charge and I can then explain that even though the card appears to be a Visa card, being in fact a Visa Debit card, then the normal fee Visa charges the merchant does not apply? Thanks much!
Hey, Cristian!
So our Wise card would be a debit card (not credit), regardless of if it's a Visa or Mastercard, and should be charged as such. From our end, there are no fees for spending in the same currency as one of your available balances: wi.se/debitcardfees
However, as it's a multi-currency card, some services (usually ATMs) might try to charge you extra by charging you in a different currency: wi.se/atm-rates so you'd pay extra for the conversion. In those cases, make sure to always reject any conversion attempts and ask to be charged in the matching currency instead.
Outside of that, we can't necessarily control the fees a merchant might ask, but if you notice anything suspicious after purchase, you can always report it to us here: wi.se/howtoreportfraud
Greetings from Canada 👋
Thanks , I like my wise , I tried to send money from my bank in Canada to my wise account looks not to be clear
Hi, thanks for guide. Is there a way to write a description of the transfer? I see only the reference field which is limited to the 35 characters. But that is not enough in my case.
Hey, Dmytro!
At the moment we only have the option to add a reference. If your recipient needs more info, we recommend sending it separately to them, if possible (The reference can still be used by them to match the payment, if needed).
Hi Wise, I live in Indonesia and my boss send my salary yesterday through wise in USD currency. I got email from wise that the money should've in my wise bank account in 6.15 pm but it's already 6. 15 pm but I haven't receieve anything. But the status is the money should've inmy bank account. Can you help me with this? I'm so anxious waiting.
Excellent!!
Hi, is there any limitation in terms of the amount of money that can be sent (let's say from EUR to GBP for ex)? thank you
Hey there! There are some limits involved. For example, when sending EUR to GBP we would first need you to send us the EUR which has a maximum limit of 1.2 million per transfer.
And then to send out, we have a 1 million GBP limit. So for the EUR to GBP you could potentially send 1.16million EUR. But if you send from your Wise balance, the limit is a bit higher.
Check EUR limits here: wi.se/guidetoeurtransfers
And check GBP limits here: wi.se/guidetogbp
You can try your transfer here already, see what's possible and what are the fees: wi.se/landingpage
Feel free to send us a PM on Facebook, Instagram or X/Twitter if you have any other questions.
Hi, I am planning to use the digital card from now on. How can I withdraw money with the digital card from the ATMs? Thanks.
Hey, Anabela! Check your digital card info on the "Card" tab in our app, and then, "Add to (your phone's wallet - Apple or Google)". Use it in compatible ATMs.
Find ATMs and their features globally:
- Visa: wi.se/visalocator 👈
- Mastercard: wi.se/locatormastercard 👈
For further questions, we are at your disposal for personalized support on our other social media, or here: wi.se/directcontactus 👈
Do I have to put specific bank branch swift code for transfer money
Or main branch swift code is okay?
Hi Rover 👋 It depends on the bank. Each bank details have a specific SWIFT code.
There are several websites to help you find a bank's Swift code. Simply choose the country and then the name of the bank:
www.theswiftcodes.com
www.bankswiftcode.org
Alternatively, you can:
👉 Check the bank statements. Banks often put their Swiftcodes on their paper statements. If your respondents don’t receive paper statements, they can log in to their bank account and view their statements there. Then they can supply you with the Swift code.
👉 Check the bank’s own website. Go to the bank’s website and see if it has the Swift code listed.
👉 Check the bank’s FAQs, international payments or other related links.
👉 Type ‘Swift code’ into the search box if the website has a search feature.
If anything remains unclear, feel free to DM us on Instagram, Facebook, or X. Alternatively, you can email/call us using this link: wi.se/contactus
hello how do i know if the money transfered already or on going process the transaction? be theres no notification
Hi, Raymart! You should be able to see the status of your payment from the app/web from under your active transfer, and we always update you via email as well.
More details here: wi.se/checktransferstatus 🙂
Hey Wise, can I purchase a piece of real property from my Wise acct directly to the Title Company or do I need to first transfer my Wise funds to my bank acct and then to the Title Company? Just wondering if I can skip the extra step of the bank transfer? Thanks.
Hey there. Betsy. You can definitely use Wise to buy property, and you'll save money doing it by avoiding big transfer costs and taking advantage of the mid-market exchange rate.
For more on high-amount transfers, be sure to check out: wi.se/largetransferstips and for more on the documents you may need: wi.se/largetransferdocs
How do you update a Visa card? also I am having lots of problems trying to re-login to my desktop login.Much to confusing directions.
Hey, Tom!
If you're talking about topping up your balances, so you can spend with your Wise debit card, you can learn more info at: wi.se/addmoneytoyourbalances
Regarding login in, you can check some troubleshooting steps here: wi.se/webtroubleshooting
We can assist you better via DM on our other social media accounts like Facebook, X or Instagram, reach out to us there, and we’ll gladly follow up. Or if you prefer, you can also contact us via email/phone at: wi.se/contactus 🙂
I have an ACH connection from my bank.... now I want to send some money already in my wise account ... how do I do with with reentering manually the account info????
Hey there. From the looks of it you've already connected your preferred bank account, and now you'd like to top up your USD balance in your account with us using ACH as the method of payment, is that correct?
If so, then please note that you'd have to make a one-time debit from your account to our bank details. After this, you won't have to manually fill out all the info again, but you will still need to select the bank, and authorise the payments.
For more on this, please check out our page here: wi.se/achdebit
Furthermore, please bear in mind that it's required for you to have a USD balance opened in your account with us in order to add and hold USD.
And to learn more about this, and how you can easily top up your balance using ACH, please check out our other page here: wi.se/ach-wise
We hope this explains things to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case anything may remain unclear. We'd be more than happy to help you, naturally.
Thank you for the guide. Please my question is, is there a possibility to add another type of country currency like Brazil for example to my Wise account if I want to receive money or does the Brazil currency convert to dollars as it is being sent to me. Thanks in advance
Hey, Louis!
You'll be able to have a BRL balance to hold money on Wise (if located in Brazil), but at the moment we don't offer account details for it. This means that if you're expecting payments from non-Wise senders, it would have to match the currency of one of the other available balance details: wi.se/howtoreceivemoney
If the sender is a Wise users then they can easily set up a transfer where they pay in BRL, but it's delivered in a different currency to your balances 🙂 We even have a few different ways to do this where you won't even need to share account numbers: wi.se/receivemoneywithoutdetails
@@Wise thanks, I appreciate
I want to add MYR to my Wise account (I am not Malaysian). I do not see "MYR" when I select "Add Money." Do I use the "Send" option instead? May I ask, what's the difference between "Add Money" and "Send"? Thanks
Hey, Wayne. You can only send MYR from banks within Malaysia. You can’t send MYR by Swift - we explain more here: wi.se/guidetomyr
Adding money means that you're adding money to your Wise balance: wi.se/addmoneytoyourbalances. While sending money means that you're setting up either a same or a cross currency transfer to a recipient: wi.se/howtosendmoney
If you're trying to add money to your Wise balance, you can add money in one of these currencies: wi.se/balancecurrencies, then convert it to MYR instead: wi.se/moneyconversion
Hope this helps. Send us a DM via Instagram, X, or Facebook, if you need further help, and we'll be happy to assist you there 🙂
Hello I have a question
If someone currency is different from your
Who should I do ?
Hey there. If you're trying to send money to someone who uses a different currency than you, can send them money with Wise, by setting a transfer, and selecting the currency you'd like to send to, and the currency you like to pay for your transfer in.
Once you've done that, we'll handle the conversion for you, and send them the money. For more info on how to send money with Wise, feel free to check here: wi.se/howtosendmoney
And, if you have any questions, or if this isn't what you meant, feel free to reach out to us via once of our private channels on Facebook, Instagram, Or X (previously Twitter), and we'll get back to you there with more info.
Are the fees the same in both scenarios? 😅
my Australia bank will not accept new Wise bank details to send transfer. When trying to transfer my Wise reference number is not sent . I am long time customer and never had any problems with transfers before. Now . ???
If your local bank in Australia isn't accepting our new AUD details with Wise, then this is usually a temporary issue, as banks in Australia need time to update their list of Bank State Branches (BSBs).
We advise you to phone your bank/branch and update their list of BSB in their system.
If that doesn't help or is not the issue you're having, feel free to send us a private message on Facebook, Instagram or X/Twitter and we'll help out. Our phone and/or emails are also available: wi.se/contactus
Hello, How long does it take to approve when my account is on the wait list for usd account? I just want to use the usd account number for my online shop, Thanks
Hello there. At this time we do not have an exact date, but we are working hard to bring this back as soon as possible. When we have more information to share, we will provide it to our customers. Thanks for your patience and understanding.
A question: What is the max amount of Brazilian reais that can be converted into dollars and sent to a US dollar account in UK?
Our limits depend on what currency you'll be sending to/from. You can head here for the limits on BRL: wi.se/guidetobrl and USD: wi.se/guidetousdtransfers
Here are other useful pages:
Limits on receiving: wi.se/borderlesslimits
Limits on sending: wi.se/sending_limits
Hope this helps. Due to the platform specifics, you can't send a DM on RUclips, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number if anything remains unclear. You can also call/email us here: wi.se/contactus
I'm based in Vietnam and I can't find a place to add my bank account and send a payment link to the client. I can't create USD account to receive USD from clients as well. Any suggestion please?
Hey there. We'd like to help you out with this. You can follow the steps to add your bank account to your Wise account to pay for a transfer. See more here: wi.se/add-delete-connected-bank-accounts
Regarding your account details, we'd like to take a closer look at this for you. Due to the platform specifics, you can't send a DM on RUclips, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number. We'll be happy to assist you over there.
This helps so much
We're happy to help! 💚
Thanks ))
How many days does it usually take for a returned swift transfer you made on wise get refunded in to your balance account?
Hey, Thomas. In general, SWIFT refunds can take between 5-10 working days, or longer. If it has taken longer than that, we'd suggest that you share with us the rejection letter for from the bank here: wi.se/senddocument and we'll help you to locate the payment.
If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram with your transfer/membership number; or else you can email/phone us here: wi.se/contactus
i want to buy an item from japan and that website only accept japanese Yen. Should i add money to my account in Euro or directly in Yen? My bank is in italy (EU)
Hi there 👋 If you're referring to using our cards to make a purchase online, you can add the currency you're spending into your balance. Since you're spending JPY, we suggest adding JPY to your JPY balance. However, not to worry if you don't have enough of the currency you're spending in, our Smart Conversion Technology'll convert it from the available balance with the lowest conversion fee for you. Read more here: wi.se/smartconversiontech
Hello,
Can I purchase an item say $50,000 or $100,000 in Australia and send that large amount from my digital card to the bank where I am buying the item from in Australia ?
Hey, Julie. Just to reminder, here we have two different transactions.
You can transfer money in AUD to purchase an item. Here you can find more info: wi.se/guidetoaud
You can also use your Wise Card for international purchases on websites: wi.se/debitcardfaq
If you have more questions, feel free to send us a PM on our verified social media channels, X (Twitter), Instagram and Facebook.
Hi its my first time to receive money in my wise account and i transfer it to my local bank account, how long usually will it reflect or receive in my local account?
Im from Philippines
Hey there 👋 Transfer times depend on a few things like the countries you're sending from and to, how you pay, and how long routine checks take. You can read more about it here: wi.se/howlongdotransferstake
If you've sent out a transfer, then please note it usually takes 1-2 working days to arrive in your external bank account. See more here: wi.se/guidetophp
If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
Is it possible to send money from wise to a prepaid Visa card instead of a formal bank account ?
Hey, Guy! The information we need to be able to process a transfer depends on the currency you're planning on sending - generally speaking, we need bank account details to be able to send money. You can search the currency you wish to send here: wi.se/currencieswesupport and see what we need to send to this specific currency.
Can you transfer from wIse account to zelle or Venmo account t?
Hi Lisa. We currently can't send to third-party send money apps such as Venmo and Zelle. If in future anything changes, we'd be sure to put out an update.
Ok seems clear but I dont hear her explaining more on option 1. "Making transfer via other bankaccount, without wise balance" how does that work out. Does wise deduct the amount from your bankaccount or how???
Is there an internal forward at the app that takes you to you bank acoount?? Or do you have you go into your online bank app and make the deposit to wise? If so what is the wise account nr?? This part I dont understand
Hey, Sena! The exact answer to this can depend on the currency you're paying with, since different ones will have different payment options available 😉 But you'd be correct that both - being given deposit account details for a manual payment, and being redirected to complete the payment in-app - are possible in most cases. Be sure to check here: wi.se/payingforatransfer for more info. Should you ever need help setting things up, our DMs are open on our official Facebook, Twitter/X and Instagram channels.
@wise do you accept brightwell card from australia because im currently working onboard. our salary is directly given to our visa brightwell card. C
an i use that card to pay form wise to philippine bank
I have a Malaysian Wise account. For travel purposes, how would you suggest I add foreign currencies eg Euro, A$ into my account? Can my son send money into my Malaysian account?
Hey there 👋 MYR account details are only available for personal customers who are resident in Malaysia; so if you're, you can receive MYR into your account. More here: wi.se/myrbalance
You can top up your balance with EUR or USD and convert the money between your balances yourself: wi.se/moneyconversion You can also let us do the conversion for you with the lowest conversion fee: wi.se/smartcurrencyconversion
Have Saudi Arabia in your platform as fast as possible, can’t wait 🇸🇦🇸🇦🇸🇦
Hey there. We're always working to expand our services. Though we don't support SAR at the moment, be sure to add it to our wishlist here: wi.se/wishlist You can still send money to Saudi Arabia via SWIFT using EUR or GBP: wi.se/swiftpayments
Due to the platform specifics, you can't send a DM on RUclips, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number. You can also call/email us here: wi.se/contactus
ماهي مدعومة انا حايس في فلوس على وايز ماني عارف كيف اسحبها
When are you guys accepting OneID or bank id verification in the uk
Hey, there 👋
Verification is a very important step for us, and because of that we’re very diligent with this process. At the moment, you can find what documents you can send us here: wi.se/verifyyourid
Due to platform limitations here, we’re not able to contact you via DM. If you have any other social media accounts like Facebook, X or Instagram, reach out to us there, and we’ll gladly follow up. Or if you prefer, you can also contact us via email/phone here: wi.se/contactus
Thanks.
I tried a few times to pay off my foreign credit card bank account based in Malaysia but failed. I am based in Singapore. Any advice? I populated the same details using other Fintech company and it works but not Wise. Any reason?
Hey there. Sorry to hear that you're having issues paying with your card. We list some common reasons here: wi.se/unsuccessfulcardpayments We'd be happy to take a closer look 🔎 So, please contact us at wi.se/contactus or send us a DM on X, Facebook or Instagram. We'll be here for you.
i want oto pay application fee in a univercity by this app am i get any recipt or document as a prove of pament for submiting in univercity
Hey there, thanks for reaching out. Any time you set up a transfer to send money through Wise, you'll get a transfer receipt showing all of the details of the transfer, which you can easily download by following the steps here: wi.se/getpdfreceipt
We hope this helps, but if you have any other questions, please don't hesitate to reach back out. We're here for you and wishing you good luck with your application 💚
Send money to Cambodia from Australia from my account to Cambodia or do I have to set up another account of wise in Cambodia
Hi there! In general, you don't need to open a Wise account in countries you're sending money to. Here's a guide on how to send money: wi.se/howtosendmoney
Just note that we don't support KHR transfers at the moment: wi.se/currencieswesupport You can still send USD or EUR to your bank account in Cambodia via SWIFT, if your bank supports international transfers: wi.se/swiftpayments
We'd be happy to guide you through the process if you can contact us at wi.se/contactus or send us a DM on X, Facebook or Instagram.
Why i can not receive cod to coferm for set up
Hey there. From your message here, it seems like you may be trying to set up an account with us, but that you aren't receiving the security code to your phone is that correct?
If so, then please give these troubleshooting steps a try:
1. Your device can receive texts.
2. You’re checking the right phone number.
3. You have phone signal.
If it’s still not working:
1. Turn mobile/cellular data off and on.
2. Turn your phone off and on.
3. Try a local carrier, if you’re on international roaming.
4. Choose the voice call option.
Read more here: wi.se/2fanotworking
We hope this helps, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd be more than happy to assist you, naturally.
I have 90 gbp in interest on my card how do i transfer it into my gbp account.
Hi there! We currently don't have interest on the Wise card but if you currently have Wise Interest, you can switch it back to a regular balance: wi.se/howtostocks
Also, if you'd like to add money to your balance from an external account, check out this link here for more info: wi.se/addmoneytoyourbalances
Feel free to contact us here: wi.se/contactus if you have more questions 💚
Why am I not receiving any verification code? I have been trying to create account.
Hi. Please reach out to us for further assistance at wi.se/contactus. 💚
Is it possible to receive money even if your account was not fully verified? Thanks for the answer
Hello, Hazel. Your account needs to be verified to receive and send money, for safety reasons, and to prevent delays. We explain more about this, here: wi.se/verifyyourid
Is it not possible to send Money on Weekends using Bank transfer payment method??
Hey Shiva! You can absolutely send money using bank transfer as payment method during the weekend, but please keep in mind that transfers during weekends can sometimes take longer to reach the recipient. More about this here: wi.se/howlongdotransferstake
If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter, we'll be happy to help.
why my payments is always Paused??
im using debit card payment
Hi. Please reach out to us for further assistance at wi.se/contactus. 💚
Hi can you help me how to transfer from philippines to UK?
Hey, there. You can send money to the UK from the Philippines, but note that you'll need to pay for the transfer in GBP/USD/EUR because we don't support paying in PHP at the moment. This will be done via SWIFT: wi.se/swiftpayments You can check out our guide on how to send money at wi.se/howtosendmoney
Can I receive money in India from my friend who lives in Vietnam?
is sending money via debit or credit card available in Vietnam?
Hi there, Sumit.
At the moment, isn't possible to send money from VND. So this transaction wouldn't be possible. However, they can still send money using SWIFT: wi.se/swiftpayments
We explain more, here: wi.se/howtosendmoney 💚
I send money with my brightwell debit card to sri lanka saving bank account. So now charges is very high. can i select wire transfer or swift transfer for my transaction.
Hey Ishan. It's best to select the payment method that you'll be using to send out the transfer. If you're going to send this transfer and pay via wire, then you can select wire transfer. We also only suggest paying for your transfer via SWIFT if it's being sent that way. See more on paying for a transfer here: wi.se/payingforatransfer
You can also see more on SWIFT here: wi.se/swiftpayments
If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
@@Wise what is the difference in the debt card and wire transfer/ swift transfer
👉 Debit card payments are usually faster and efficient than other payment methods, but the fee is more, too. Check here: wi.se/card-payment
👉 Wire payments to Wise work the same way you’d wire money to anyone else - quite simple. We’ll show you our account details, and you can set up your wire to us. Learn more about using wire transfers: wi.se/wire-transfer-info
👉 SWIFT can be used when you send USD to countries outside the US, GBP to countries outside the UK, more than 1 million JPY to any country, or EUR to banks that are not part of SEPA and countries outside of SEPA. Keep in mind, SWIFT payment method can be more expensive than others because there are multiple intermediary banks involved, and each bank can charge their own fee. More about SWIFT here: wi.se/swiftpayments
If anything remains unclear, feel free to DM us on Facebook, Instagram, or X. Alternatively, you can email/call us using this link: wi.se/contactus
Is possible to send money from Philippines to other country?
Hey Aiyesha!
Yes, if you're in the Philippines, you can use Wise to send money abroad.
We don't support sending directly from PHP, so you can open balances in your account, then add money to your balances and then send the money directly from your balance, more info here: wi.se/sendfrombalance
You can DM us to any of our social media channels Facebook, Instagram or Twitter (X) in case you have any questions, we'll be happy to help.
Why is my wise transfer showing sending for about 2 hours I'm sending money from my wise account to another wise account
Hi, there 👋 We always try to complete our transfers as quickly as possible, but the speed is dependent on multiple factors. You can learn more here: wi.se/howlongdotransferstake
If you need more assistance, feel free to reach out to us via PM/DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
In which month wise is available in Pakistan for opening balances
Hi there 👋
It's true, we are unable to offer balances for new customers in Pakistan. We can't give an exact estimate on when this feature will be re-opened, however we’re working on it - This is so we can improve our services and to provide a better overall experience to all our customers.
We understand that this isn't an ideal situation and hope to have better news in the future.
Why can't i set up a wise business account with my offshore LTD Company ?
Hey there. That might be related to where your business is registered. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses.
For any questions, please feel free to contact our business support here: wi.se/contactus We'll be happy to help.
can i still receive money from us to ph currency in my new account?
Hey there! If you're eligible to have balances and account details, you should be able to receive money from the US. More info about receiving money to your Wise account here 👉 wi.se/howtoreceivemoney
If you have more questions, you're more than welcome to reach out to our DMs via Instagram, X, or Facebook. We'll gladly assist you over there.
Can I transfer Philippines peso to Czech Repunlic koruna thru my debit card..?
Hey, Elle! At the moment, we don't support transfers from PHP, but you can use any other currency we support and transfer it to the Czech Republic. See what currencies we support as a source one here: wi.se/currencieswesupport
If you have Wise balances, you can send EUR to CZK from your balance locally, but if you're not eligible to have balances, you can send this currency via SWIFT: wi.se/swiftpayments
We hope it helps, but feel free to let us know if you have any other questions in the meantime 🙂
If send money between wise acc have fee or not?
Hi there. There may be fees when you send money from your balances to someone else's balances with account details. It's based on your payment method, amount sent, and exchange rate (live mid-market rate).
However, if it's a same currency transfer from balance to balance, there won't be any fees except for USD. Check out our pricing calculator for more info here: wi.se/ourfees
Hey Wise Team, I'm in Morocco and want to use Wise to send and receive money internationally, like to a friend in France and other countries.
Also, I'm thinking of using Wise to transfer money to my Interactive Brokers (IBKR) account. Since Wise is known for great service and rates, it seems like the best option.
Can you give me some info on how to set this up and any requirements or limits I should know about? Thanks
Hey, Muzan.
Currently, new customers in Morocco can't open Wise balances. This means that you still can open a Wise account and send money, but you can't get account details to receive money from others. Due to regulations, this feature is only available for customers who reside in the regions listed here: wi.se/balanceavailability.
For additional info, you can read more about how to send money here: wi.se/howtosendmoney, and some general tips and tricks to getting started with Wise here: wi.se/tipstogetstarted.
Lastly, when it comes to transferring money to an Interactive Brokers transfers, this should be possible, and you can always track your outgoing transfer on your account. Any updates on your transfers will be shared via email.
Should have any questions on this, feel free to DM us on Instagram, Twitter (X), or Facebook. Alternatively, you can reach out to us via email/phone call here: wi.se/contactus.
Hi I have a question...my sister lives in the Philippines and wants to send money to me which I live in Greece...can she use wise to send php to euros? Thank you
Hi, John. Currently, it's not possible to send money from PHP currency which you can find more info about this here: wi.se/guidetophp Alternatively, if your sister needs to send money from the Philippines (to Greece for example), she'll need to pay using global currencies (if her local bank supports this) via SWIFT: wi.se/swiftpayments
In the meantime, you can include this in our wishlist here: wi.se/wishlist so we can let you know when this feature is coming your way. And should there be any changes with this route, we'll definitely keep our customers in the loop.
We hope this clarifies, and if you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
@@Wise so is there any way or solution for her to send php to euros. How will she be able to send me money. Thank you
As mentioned above, if it's through Wise, she can't send using PHP currency as it's not yet supported. She can instead reach out to her bank, and ask if they support SWIFT transfers, or if there are other alternatives that they can offer.
Hello UK self employed here, with GB and Euro Wise accounts that work really great! Can I receive payment from a client in my Euros Wise account and then convert into GBP AND transfer to my UK bank account? I'm worried in case my money have to stay into my Wise balance. Is it possible to convert first and transfer then in my own bank account outside of Wise? Thank you!
Hi, there! Happy to hear you've been enjoying our services so far 💚
You can absolutely convert any currencies you receive in your Wise account into GBP and then transfer it to your external UK bank account! Here's how you can convert money between your Wise balances: wi.se/moneyconversion and here how to send money from a balance to an external account: wi.se/sendfrombalance
Hope this helps!
@@Wise Is there any fee when I transfer the GBP Wise balance to UK bank?
Hey there, Patience. The fee you pay for your transfer will depend on a how much money you're sending. When you go to set up your transfer, you'll be able to see exactly how much you'll pay when sending money from your GBP balance to your external UK bank account 😊
If you need more help with this, feel free to send us a DM on Facebook, Instagram, or X. We'll be happy to get back to you there.
Is it okay to use my local sim in philippines to register on wise account. Im currently working as a seafarer on passenger ship australia based. I want to send money back home easily so please help me to register
Hey, Camille! When registering for a Wise account, you should use the address where you permanently reside. We also might ask you to provide supportive documents that verify your address. We talk more about it here: wi.se/verifyyouraddress
Once your account is ready, you can go ahead and check a guide on how to send money with us: wi.se/howtosendmoney
If you need more help on this, please reach out to us via DM on Instagram, X, or Facebook, so we can help you better 🙂
@@Wise how about im residing inside the ship because im working there for 5 months what address do i need to put. i live in philippines but im working on a ship australia based
Since you're currently based in Australia, we'd suggest that you enter the address there. In the event that we ask you to verify your address in Australia, you can provide us with the following:
1. Letter of employment that provides details on the living arrangement and includes an address (such as a port of call or mail acceptance facility that many cruise ships have)
2. Your most recent Payslip
How to find IBAN and swift?
Hi, there! You can get account details with us if you reside in one of the countries here: wi.se/balanceavailability
To get account details, just follow these steps: wi.se/getbankdetails - once you get the account details, you're able to find them by clicking on the currency you wish to receive.
Hey Wise, Why Indonesian Citizen can't send/receive money anymore? Please bring back that features 🙏
Hi there. From 23 May 2024, customers in Indonesia won’t be able to receive or add money to their balance and local account details in their Wise account. You can still send money from Indonesia, see more here: wi.se/howtosendmoney If anything changes in the future, we'll keep you posted with more info.
If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
@@Wise yes I know, but my question is Why is that happening?
This change happened due to local regulations, because of this we're unable to offer balances and account details to customers in Indonesia. You can still use Wise to send money around the world.
Also, if someone using Wise sends you money, you can set your external bank account as a primary account, this way the money will go straight to your external bank account. More info about this here: wi.se/markprimaryaccount
Its working in serbia to other countries?
Hey there. It's possible for you to open an account in Serbia. But please note some of our features there are limited, for example you won't be able to open balances in order to receive money into your account. Also, it's not possible to send from RSD at the moment, but you can send money with us via SWIFT. More info here: wi.se/swiftpayments
Due to the platform specifics, you can't send a DM on RUclips, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number if you still have questions. You can also call/email us here: wi.se/contactus
The card not working now for usa company Are there any solutions?
Hi, Anas! Please be advised that we've temporarily stopped issuing cards to businesses based in the US. If you try to get a card for your US business, we'll record your request and notify you once they're available again.
However, if you already have Wise Business cards, we've emailed you about what's changing - please check your emails, in case you haven't yet.
If you need more assistance, feel free to reach out to our other social media channels like Instagram, X, or Facebook. We'll be glad to assist you over there 🙂
@@Wise Can I get a card for me because I have an account linked with the company account
If you mean a card for your personal account, then it depends on the region where you're residing. You can find in what countries this feature is supported here 👉 wi.se/cardavailability
If your country is in the list, you can go ahead and order our card. We also share how to do it here 👉 wi.se/getthedebitcard
Can my clients send me money with sign up because he is from USA and he is not able to create the account.
Hey Ashfak! If have a business account with us and have got account details, then they can send directly to them, for example using USD. But they can also send you money via Wise, by signing up as all our features are also available in the United States.
Feel free to get in touch with our business team if you got any other questions, they'll gladly help out: wi.se/contactus
Can i still send money from my American bank account to Indonesia
Hey there, Pete. Great question! Yes, you can definitely send money from the US to Indonesia with us. You can pay in using USD from your external account and have your recipient receive IDR to their local Indonesia bank account. See more here: wi.se/idrtransfers
If you have other questions, please feel free to reach us via DM on Facebook, Instagram, or X. We're happy to help 😊
I send money to my flag it's says sent but Hindi ki parin na received sa GCash ko can u help me
Hello there. It looks like you've commented in English and another language. We only offer support in English, and Portuguese. So, instead, you can email us in your preferred language here: wi.se/contactus
However, it looks like you're referring to a transfer that hasn't been sent out yet. If that's so, note that our transfer speed's dependent on factors like payment method, currencies involved, conversion (up to 2 working days), weekends/holidays.
Rest assured, we'll aim to send out your money at the soonest possible. Read more here: wi.se/howlongdotransferstake
Can I transfer from my UK bank account to my account in China?
Hi, Darren! Yes, you should be able to transfer money from your UK bank to an account in China. You can check how to send money using Wise here: wi.se/howtosendmoney
You can read more about GBP and CNY transfers here: wi.se/guidetogbp and here: wi.se/guidetocny
@@Wise Thanks
You're welcome, Darren!
how can i upload my id in wise?
Hi there 👋 You can upload your identity document via our secure link here: wi.se/uploadyourid. Also, here's more info on what we need to verify your identity: wi.se/verifyyourid
hello from wise acount may i send and receive money in crypto binance account or not ?
Hello.
We never accept cash, cheques, or any cryptocurrency (crypto).
You can receive money to your Wise account from a platform that deals with cryptocurrencies - as long as the platform is regulated and/or supervised in the EU or UK.
More info, here: wi.se/incompatibleaccountsandcurrencies
How much does Wise FDIC cover?
Hi there 👋 Check out this link for more information about Wise/FDIC relationship and how we protect our US customers funds: wi.se/wise-us-cst
Feel free to DM us on Instagram, X, or Facebook if you have more questions! Thanks.
@@Wise thx
How do I receive money from US clients as a freelancer based in India?
Hey there. We're glad to see you're interested in using our platform in order to receive payments from abroad while situated in India.
With that said, please bear in mind that you won't be able to receive business related payments directly to your personal account with us, as our balances feature is not yet available for our personal customers in India. Besides that, it would also go against how we're set up and regulated as an online financial institution: wi.se/balanceavailability
If you, however, have a business account, then you will be able to receive funds from abroad directly into your account with us, using the account details feature.
To learn more about this, and receiving payments for Indian businesses via our platform in general, please have a look at our page here: wi.se/indianbusiness
We hope this helps, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We're here to assist you, after all.
Indonesia can no longer receive money using wise?
That's right, Adham and this is due to local regulations. We understand that it's not an ideal situation and if anything changes, we'd be sure to let you know.
Appreciate your understanding in this matter 🙂
But i can't receive money from Egypt, why?
Hi Aishat. At the moment, you won't be able to receive Egyptian pound (EGP) directly into your Wise account, as it's not an available balance with account details: wi.se/proofofaccountdetails
Though it's not available to send money from EGP, you can still send money from Egypt via SWIFT:wi.se/swiftpayments: More info on EGP transfers here: wi.se/guidetoegp
We're always working to expand our service and add more options to send money. Feel free to contact us here: wi.se/directcontactus or DM us on Facebook, X, or Instagram if you need further assistance.
@@Wise i really appreciate, thank you so much Wise 🙏
How to transfer from Paypal to Wise?
Hi, there is a guide on our channel - ruclips.net/video/myQvKQBlUUI/видео.htmlsi=-ddhimI2P7ThFU_d.
hello does it work from russia to philippines?
Hey there! At this moment we can't onboard customers who reside in Russia, nor do we currently support Russian Ruble.
Why isn't there a calculator online for fees
Hello there. We have a simulator here: wi.se/ourfees
You can also check out our article about fees on sending money here: wi.se/understandingfeesandrates
Feel free to reach out via our socials (Facebook, Instagram or (X) Twitter) or via email/phone here: wi.se/contactus
In currently Wise is not open widely in Cambodia, we're Cambodian, and we can't use Wise to receive every payments from others currently. I have joined Wise about a year ago, but I still haven't received a swift code😥 However, Wise will open widely for Cambodian people in future, that's what we hoped for. Thanks Wise🥺
That's true, we sadly are yet to find the most optimal way to offer our balance features in Cambodia. But we're definitely considering all options to expand from our current markets, and hopefully in the future we'll be with you there as well.
Can i send and receive money in india
Plss help
Hey, Abhinav!
Currently, we don't offer our balances feature in India, so you won't be able to receive or hold money with us. More details here: wi.se/balanceavailability
With that said, from India, it's still possible to set up an account to send money. Although it's not possible to send from INR directly, you can still send USD, GBP or EUR, via SWIFT. More info here: wi.se/swiftpayments 🙂
If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or via email/phone here: wi.se/contactus
new here, my php acct says no account details available yet
Hey there 👋 Since you're based in the Philippines, you should be able to get account details with us to receive money from others. So, if you haven't already, make sure to follow these steps to get them: wi.se/getbankdetails
However, if you're referring to account details for your PHP balance, note that we offer it in select currencies only, and that doesn't include PHP. Rest assured, if this changes in the future, we'll keep everyone in the loop.
@@Wise i have already open a balance for usd , under the usd balance there is Join account details waitlist
Thanks for clarifying. As mentioned, we only offer account details in select currencies, and this doesn't include USD. So, our new customers, and customers who've yet to get USD account details won't be able to get them. Rest assured, we're working hard to bring back this feature. In the meantime, please join the wait list, and we'll update you via email of any future changes to this.
so my wise acct cant recieved usd ?
If you have a USD balance open, you can still receive USD from other Wise users. However, when it comes to 3rd parties sending payments, you'd need to use a different balance to receive those instead (Such as GBP or EUR), until we're able to offer USD details again.
hello, is it possible to send to a bank account in Algeria via wise ?
Hey there. We're happy to see you're looking to use our platform in order to send payments to bank accounts in Algeria.
And yes, you'll be able to send funds to banks in Algeria through our platform, using SWIFT as the method of payment.
To learn more about this payment method, please have a look at our page here: wi.se/swiftpayments
We hope this helps, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd be happy to provide you with further assistance, of course.
Not available in cambodia 🇰🇭
When you available in my country
Hey, there!
Although we aren't able to support the local KHR (Cambodian Riel) currency just yet, we do otherwise offer Wise accounts in Cambodia. You'll still be able to pay for transfers in USD, EUR and GBP, as well as send money to local accounts there in USD and EUR.
Just keep in mind that in both cases it would be delivered using SWIFT: wi.se/swiftpayments so it can be slower and have additional fees we don't control.
For KHR you can also leave us a request here: wi.se/wishlist so we'll know where to expand to in future 👍
@@Wise I want create account and use identity card cambodia and primary address cambodia. Wise bank not support and first create use phone number cambodia no verify code. Please support us
You should be able to verify your identity with a local document, as well as use a Cambodian address to use Wise 🤔 We might not be able to accept all types of local IDs, but we generally are able to accept a passport.
When it comes to phone number issues, be sure to check here: wi.se/2fanotworking for some troubleshooting steps. If those don't help, please reach out via DMs on our official channels on Facebook, Twitter/X or Instagram.
I liked but is very very complicated I have been since last night I can’t get it tooooooooooo bad
Hey there. Could you let us know which part of the process you find complicated? We'd like to make sending money as simple as possible, and we'd love to get your feedback on this.
Feel free to also reach out to us on Instagram, X, or Facebook and PM us. And this is our contact link: wi.se/contactus
is this transferwise?
Hey, Mico! Yes, we used to be TransferWise. Our customers now need us for more than money transfers (like sending, spending, and receiving money internationally), so we've changed to adapt to that 💚
I'm a new user at wise. and my wise account is active. but when someone wants to send money to my account it doesn't work. Is it not possible in Indonesia?
Hey, Fidel 👋 Balance account to receive money are no longer supported for new onboarding customers in Indonesia. If you open your account before 21 March 2024, your balance account will be closed on 23 May 2024 onwards.
We're sorry for the inconvenienced caused, and rest assured that we're working hard to bring this feature back to Indonesia.
For now, you can still use Wise to transfer money to and from Indonesia globally. If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
Proud husband here 🥰
Im divorced
Is that your wife in the video?
indonesia pliz
Hey, Krisna!
While we aren't able to offer balances in Indonesia at this time, we do otherwise allow you to create a Wise account and make bank-to-bank transfers as normal 🙂
You can find everything you need to know about setting up a transfer here: wi.se/howtosendmoney and about IDR transfers here: wi.se/guidetoidr
Is it applicable in Taiwan?
Hey, there 👋 Yes, you can send money from and Taiwan with us. We currently don't support TWD transfers, but you can always send USD/EUR/GBP from your bank account in Taiwan through us via SWIFT transfer method: wi.se/swiftpayments
You can also send USD/EUR to a bank account in Taiwan via the same transfer method. All you need to do is follow these transfer steps: wi.se/howtosendmoney
If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
every time when i send money through wise tag it showed money transfered tommarow
Hey there, thanks for reaching out. The time it takes for a transfer to be completed can vary depending on a few different things, such as the payment method used, conversion times, or when the transfer was set up. Learn more here: wi.se/whymytransferistakinglonger
It's our goal to complete all transfers ASAP, so we'll do our best to keep you updated about its status via e-mail, too. We'd be happy to take a closer look into what's going on from our side if you need more help. Just send us a DM on X, Facebook, or Instagram with your membership number and the transfer number. We're here for you 😊
Can my UK debit card receive USD?
Hey, there. All Wise cards (except for US and Japan issued cards) can receive money by using the 16-digit card number. Yes, you should be able to received USD to your Wise card, if your account's registered in the UK. We do have limits to how much you can receive though - learn more here 👉 wi.se/receive_money_to_wise_card
Send us a PM on Facebook, Instagram or, X, if you've further questions - our agents will be more than happy to assist you there 😉
@@Wise
OK, thank you. Can digital cards also receive payments?
Yes, you can receive money with the digital card as well by sharing the 16-digit card number with your sender. Generally, your Wise digital card works the same way as a physical one. You can find the benefits and how it works here: wi.se/wisedigitalcard 🙂
@@Wise OK, thank you very much.😘😘😘
You're always welcome. Feel free to reach out to our Instagram, Facebook, or X private messages if any other questions come up. We'll be more than happy to assist you 💚
Gurmeet SINGH Romanian GOOG HAPPY ❤❤❤❤❤❤❤