How To Fix Face ID Disabled. Problem Detected With True Depth Camera Dot Projector Repair. JC Method

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  • Опубликовано: 4 окт 2024
  • Do you need your Face ID repaired? Send me a message for a quote: www.vccboardre...
    If your iPhone says "A problem was detected with the TrueDepth Camera. Face ID has been disabled", or sometimes you get a "move higher" and "move lower" message, then watch this tutorial on every step you need to take to complete this repair.
    Here's the tools you'll need to complete this repair:
    (Use Promo Code "VCCBR" at the below WGP.com links to get 5% off)
    ✅JC V1S Programmer: www.wholesaleg...
    ✅JC V1S Dot Projector Module: www.wholesaleg...
    ✅JC Dot Projector Replacement Flexes: www.wholesaleg...
    ✅Qianli Dot Projector Alignment Tool: www.wholesaleg...
    (Currently, I can only find the below items in China):
    ✅MaAnt Dot Projector UV Bonding Glue: s.click.aliexp...
    ✅MaAnt Dot Projector Jig Holder: s.click.aliexp...
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Комментарии • 165

  • @VCCBoardRepairs
    @VCCBoardRepairs  2 года назад

    In case you didn't see, here's the tools you'll need to complete this repair:
    (Use Promo Code "VCCBR" at the below WGP.com links to get 5% off)
    ✅JC V1S Programmer: www.wholesalegadgetparts.com/product.php?productid=42535&cat=&page=1
    ✅JC V1S Dot Projector Module: www.wholesalegadgetparts.com/product.php?productid=53239&cat=&page=1
    ✅JC Dot Projector Replacement Flexes: www.wholesalegadgetparts.com/search.php?mode=search&by_title=Y&by_descr=Y&by_sku=Y&search_in_subcategories=Y&including=all&substring=JC+Dot+Matrix+Flex&page=1
    ✅Qianli Dot Projector Alignment Tool: www.wholesalegadgetparts.com/search.php?mode=search&by_title=Y&by_descr=Y&by_sku=Y&search_in_subcategories=Y&including=all&substring=qianli+dot+projector+calibrator&page=1
    (Currently, I can only find the below items in China):
    ✅MaAnt Dot Projector UV Bonding Glue: s.click.aliexpress.com/e/_Ar1KrF
    ✅MaAnt Dot Projector Jig Holder: s.click.aliexpress.com/e/_Ab8L7X

    • @bryanclose9780
      @bryanclose9780 2 года назад

      Also meant to say that dot projector is not lighting up when I press test. Though I know the jumper has been done correctly

  • @rootsdat
    @rootsdat 2 года назад +3

    Love the channel, straight forward and to the point.

  • @bozetheone
    @bozetheone 2 года назад +3

    Great work bud, keep em coming and thanks for sharing valuable knowledge

  • @MrThechuzzler
    @MrThechuzzler 2 года назад +3

    haha I love that you put that sticker on your scope my man. Much love, keep it up. Fingers crossed I can get this 11 Pro back in operation ;P

    • @MrThechuzzler
      @MrThechuzzler 2 года назад +1

      7 minutes in and my original dot matrix doesn't read. Just says "data is empty. save failed." D: it's never straightforward in this biz

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      Did you read the original dot projector first?
      Then write to the new cable?
      Before doing anything to it.

    • @MrThechuzzler
      @MrThechuzzler 2 года назад +1

      @@VCCBoardRepairs yes, simply disconnecting front camera then attaching to JCID. Shows connected detects it's 11 pro, DE Chip: IIC Normal, NTC: Normal, S,B,D,A Abnormal, but when reading it gives error immediately.

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      I had that once. It had liquid damaged pads under the dot projector.
      vccboardrepairs.locals.com/post/2636951/iphone-11-pro-crazy-dot-projector-repair

    • @MrThechuzzler
      @MrThechuzzler 2 года назад

      @@VCCBoardRepairs that's what my hope is and where I'm headed for fixing. Thanks for the excellent tips as always!

  • @kenfixedct
    @kenfixedct 2 года назад +2

    Good video, useful tips in here even if you arent doing this specific repair!

  • @walkout248
    @walkout248 Год назад

    you are awesome in repairs i will appreciate if you become my personal tutor, i really want to learn how to use the JCID programmer very well. thanks and i look forward to your kind response

  • @coladict
    @coladict 2 года назад +19

    This is an insane level of effort that went into reverse engineering this stuff so they can make that device to read and write the pairing information, just so you can then replace components small enough to feed an ant, and all that because Apple decided to deliberately engineer its stuff to not be repairable by others, so that they can squeeze out more from their customers.

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад +1

      haha yeah it's crazy! Glad they figured it out tho

  • @darkhistory1313
    @darkhistory1313 2 года назад +1

    this stuff goes waaaay over my head, but I still watched it to the very end, loved it! my Face ID just broke and I was looking for solutions and I found this!!! I'm doomed.
    now I hear that by fixing this feature (opening up the phone), I might use the water resistivity of the phone, is this true?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад +2

      That's great! Thank you.
      Water resistance is something you should never really rely on. Even Apple doesn't warranty or guarantee any water resistance. Think of it like a bonus that it's there but don't expect it to always work.
      We see many water damaged iPhones that are supposed to be water resistance.
      Although opening an iPhone does technically reduce the water resistance, so does regular wear and tear. The adhesive seal wears down on its own too.
      I hope that helps!

    • @darkhistory1313
      @darkhistory1313 2 года назад

      @@VCCBoardRepairs Thank you!

  • @bryanclose9780
    @bryanclose9780 2 года назад

    As always brilliant, explained very well and easy to follow. Thank you for posting this

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      I really appreciate your support. Thank you so much

    • @hassanshahbaz1831
      @hassanshahbaz1831 Год назад

      @@VCCBoardRepairs i'm ur big fan.❤️jesse! How much do you charge for this repair?

    • @scottkelvin2435
      @scottkelvin2435 Год назад

      ​@@VCCBoardRepairspls do a video for xsmas face ID working but front camera not working

  • @cordelldejager
    @cordelldejager 2 года назад +2

    Is it possible to just replace the whole assembly? So the the bracket with the frontcamera and the sensors and that just connect the cable of the dot connector and in that way code the sensor? Would he so much easier

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      No, that's not possible. The sensors are paired.

  • @temyraverdana6421
    @temyraverdana6421 2 года назад +1

    Wow, incredible skill! thanks for share it

  • @chrisjohnsonnagbe775
    @chrisjohnsonnagbe775 2 года назад +1

    Wow congratulations 🎊🎈🎉🍾

  • @burhanmhamad
    @burhanmhamad 2 года назад +2

    great work as always, I just didn't get how you realized that the flex cable and the tiny cheap both are not functioning

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад +1

      The JC V1S test said "abnormal" which means do the flex replacement like in the video

  • @bobdouglass8010
    @bobdouglass8010 2 года назад +2

    Appreciate the great detailed video but this is beyond my skill level. I’ll just live without Face ID until my phones paid off and I can go into debt on a new one

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      If you're in the USA, we offer this repair as a mail in service as well

  • @tchierrafire
    @tchierrafire 2 года назад +1

    Well done Jesse! :)

  • @Nkalanga_Gobe
    @Nkalanga_Gobe 2 года назад +1

    Dope videos all the time Jesse....

  • @jithinmanu7753
    @jithinmanu7753 2 года назад

    Good work bro.. I like your Chanel lam from india

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      My pleasure! Happy to hear you're enjoying my channel!

  • @luckymobilerepair123
    @luckymobilerepair123 Год назад

    Sir....can u guide....how to align iphone x dot rojector crystal

  • @eSports807
    @eSports807 11 месяцев назад

    Can just be done to fix the Face ID of an iPhone XR. And can you fix the Face ID without replacing the flex??
    Pls do reply me as soon as you see this message pls 🙏🙏

  • @joeezam8472
    @joeezam8472 2 года назад +1

    Could you use an entire assembly and reprogram? How much do you charge for this repair?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      no that won't work. you have to go through this process to properly fix the TrueDepth camera.
      If you need this repair, send us a message for a quote: www.vccboardrepairs.com/contact-us

  • @listinglosangeles7245
    @listinglosangeles7245 Год назад

    This video kicks ass..

  • @teamgiveaway3483
    @teamgiveaway3483 2 года назад +1

    Useful video. I have a question. How do you differentiate if an iphone Face ID problem is from the dot projector or ear piece als

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      If you have the symptoms described in my video, then it's the dot projector

    • @teamgiveaway3483
      @teamgiveaway3483 2 года назад

      @@VCCBoardRepairs okay thanks. Please can your make a video tutorial on how to diagnose and fix a phone with low current draw on the dc power supply. Most especially on the 7plus series. That pull up only 8ma to 11ma🙏

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      @@teamgiveaway3483 Check out my friend's channel. He has a lot on this topic: ruclips.net/user/aharringtonOCPK

    • @teamgiveaway3483
      @teamgiveaway3483 2 года назад

      @@VCCBoardRepairs okay let me take a view on is tutorial. Thanks

  • @G6ixentChannel
    @G6ixentChannel Год назад

    Can I ship my iPhone so you could repair the sensor?

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      If you're in the USA, contact me for a quote: www.vccboardrepairs.com/contact-us

  • @bigshane5656
    @bigshane5656 2 года назад +1

    Live the video! Thanks!

  • @pongo84gta
    @pongo84gta Год назад +1

    What the tiny transistor you removed is used for?

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад +1

      We're bypassing part of the circuit of the dot projector, as the new flex has a new IC that will control it. So we don't need that transistor.

  • @ksloadedvibes
    @ksloadedvibes Год назад

    Can my portrait mode in front camera works with out fixing the dot projector or how can i do it

  • @KinngMobziie
    @KinngMobziie 3 месяца назад

    I wrecked up the board that sits on the actual display the earpiece speaker & sensor assembly does replacement that affect anything on the phone

  • @Jellyballs
    @Jellyballs Год назад +1

    what is the usual cause of failure for the truedepth? My face id stopped working a month after apple replaced my battery. I’m wondering if its no longer water resistant and moisture got inside…

  • @darcycuttlefish3981
    @darcycuttlefish3981 Год назад

    Why do you replace the flex? Surely the defective part is the chip that you’ve bypassed. In which case, could you just leave the old flex and just do the chip bypass then no re-programming is required?

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      There's a new chip on the flex that is programmed

  • @tin-techcellphonerepair1938
    @tin-techcellphonerepair1938 2 года назад +1

    Good lesson me

  • @andrewg2430
    @andrewg2430 2 года назад +1

    Great work!

  • @EtienneDeligenza
    @EtienneDeligenza 6 месяцев назад

    How often do you see dot projectors malfunction?

  • @bcherdak94
    @bcherdak94 2 года назад +1

    hey can you link me to the UV glue?? please thank you!

  • @akshatshrivastavahindi3027
    @akshatshrivastavahindi3027 Год назад

    How much for the repair?

  • @NexVice
    @NexVice 2 года назад +1

    Hi, random question here. What if I wanted to use the cameras for face tracking outside the phone but with something to extend the flex, like a cable maybe, so they connected from far. I always wonder if I could put the cameras inside a VR headset for face tracking but keeping the phone outside the VR headset because of course it won't fit. Does flex, connectors (or whatever is called) extensions exist?

  • @yavuzakbina5835
    @yavuzakbina5835 9 месяцев назад

    is it bether to use I2C MC12 Face ID Repair Soldering-free for this ?

    • @VCCBoardRepairs
      @VCCBoardRepairs  9 месяцев назад +1

      yes, this is the old method. tag on flex is easier

  • @LynneLocksley
    @LynneLocksley 2 месяца назад

    Where are you based? How much cost to fix an iPhone XR Face ID?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 месяца назад

      Hi! We are in Las Vegas NV and offer mail in service. Send me a message for a quote: www.vccboardrepairs.com/me

  • @shrekogre1010
    @shrekogre1010 2 года назад +1

    Hey Jesse great video as always! I have an X and an 11 one that took a bath and the other broken screen after a fall and both of them have Face ID disabled. While I was able to fix/replace many of the things including a dead battery, I am not seeing any physical issues with either flex under a microscope. The JC V1SE tells me the 4 gold contacts as abnormal and give me a message "Fuses Need to replace IC". I am wondering if changing the flex will in fact have any effect?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад +1

      Yes, you have to go through this repair process to fix the Dot Projector.
      We're not replacing the flex because the flex is damaged.
      We replace the flex because the new flex has a new eeprom that is bypassing the original eeprom in the dot projector.

    • @shrekogre1010
      @shrekogre1010 2 года назад +1

      @@VCCBoardRepairs Thank you for your help. This now makes sense - never understood the role of the chip on the new flex previously. I am going to give this a try and if I fail (never tried micro-soldering as I don't have the steadiest of hands), it should be on its way to your mailbox.

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      @@shrekogre1010 If you never done any microsoldering, I wouldn't recommend you try this as your first repair attempt.
      For dot projector repairs, we don't accept previous repair attempts.

    • @marosstipala3600
      @marosstipala3600 Год назад

      @@VCCBoardRepairs For this repair, it is enough to use old flex and it is not necessary to rewrite the eeprom?

  • @ksloadedvibes
    @ksloadedvibes Год назад

    My iPhone 11 is blurry due to some vapour water store in it how can i cleaned it without opening my phone

  • @grigor3300
    @grigor3300 2 года назад +1

    What about When was truedepth error .camera error in i2c tester. Flex change. Programming. Test ok. And still truedepth error. All camera works fine. Truetone. Proxy.

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      i'm not sure. I use JC tools only. I dont know how i2C solution works.

  • @sethstokes9905
    @sethstokes9905 2 года назад +1

    How do I fix my face ID on my iPhone XR when the earpiece and all of that stuff got changed because the ribbon got ripped?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      If the flex has been replaced, no way to get Face ID working again without going to Apple directly, which can be expensive
      Or find a repair shop who is IRP

  • @kiohaha
    @kiohaha Год назад +1

    don't suppose we can post the device to you to fix. lol from my search none of repair places have all this gear to reprogram the parts :(
    good video tho :)

  • @kiwithLMPV
    @kiwithLMPV Год назад

    can't we change the whole camera and do the burn process instead of braking that part?

  • @bryanclose9780
    @bryanclose9780 2 года назад +1

    Hi Jesse, once again thanks for uploading this video. Yesterday I followed the video and all went well as testing went from abnormal to to normal. I used the exact tools you used including the "clamp" guide to make sure the flex "square" is aligned correctly. So the message "a problem was detected with the TrueDepth........" has now gone. So I though I was onto a winner.
    But I now get the higher lower issue when trying to use Face iD. Would you have any advice on that? I followed another guide but without success

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад +1

      ah yes, i've had that a few times. Sometimes, it's alignment of the dot projector with the lens.
      But sometimes, it can be the whole metal bracket holding the IR Cam. It may have warped.
      You can search my group for additional help: www.vccboardrepairs.com/vcc-fb-group

    • @bryanclose9780
      @bryanclose9780 2 года назад +1

      @@VCCBoardRepairs sorry for the multiple messages. I did not reball the dot projector correctly which caused the issue. All sorted

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад +1

      Ah! Nice find!

    • @bryanclose9780
      @bryanclose9780 2 года назад

      @@VCCBoardRepairs thanks mate

  • @manozzg3689
    @manozzg3689 Год назад +1

    Hello can help me please ! is for now 2 iphone same problem ( xs - 11pro) i broke dot projector and correct me if i wrong , so , i save read file on my pc , change dot projector with a new one and other flex original new dissambled from other face , so then i install base + ic on dot projector ( you know) and one time inslatted i wirte the code !!! then power on my iphone and configure face id perfectly !!! but when try to unlock nothing!!!!! please let me know what is the problem ! also front camere with *ritratto* work !! pleasseeeee

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      Good question. I'm not sure.
      You can ask in my group: www.vccboardrepairs.com/vcc-fb-group

  • @nullerdk1
    @nullerdk1 2 года назад +1

    Thanks 🌹🌹

  • @LearnIsokoLanguage
    @LearnIsokoLanguage Год назад

    If the repair is done without the new flex replacement what would be the result?

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      Face ID not working

    • @LearnIsokoLanguage
      @LearnIsokoLanguage Год назад +1

      @@VCCBoardRepairs Hi sorry now I saw another of your video. And I found the answer. For the JC universal ic I dont need to change the flex I don't need to make jumper on MOSFET. Thanks

  • @Proto61
    @Proto61 Год назад

    Can you do a video for Iphone 14?

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      I have iPhone 13 Pro Max video already. It'll be same process.

    • @Proto61
      @Proto61 Год назад

      @@VCCBoardRepairs alright thank you

  • @sarayutnakwan9192
    @sarayutnakwan9192 2 года назад +1

    ขอบคุณครับ

  • @raajyt4887
    @raajyt4887 Год назад

    I have XR I change jc cable and data transfer but still not working it’s show me move up down error some time face detect but not unlock what can do next

  • @toysoldiergaming9245
    @toysoldiergaming9245 Год назад

    If i replace display my face id will disable sir??🙏🙏

  • @Nectronixx
    @Nectronixx 2 года назад +1

    Yesss finally!!!!

  • @kenroydwilliams9708
    @kenroydwilliams9708 2 года назад +1

    Why couldn’t it be replace with an entire new (TrueDepth) camera part? Bcuz all those elements and steps seem unnecessary. Why go through so much length and breadth, excuse my ignorance. Amazon sell the entire component to discard the busted on and put in the new?????

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      You cannot just replace it. These components are paired.
      If you replace Face ID fully stops working
      You can talk to Apple as to why they do that

    • @kenroydwilliams9708
      @kenroydwilliams9708 2 года назад

      @@VCCBoardRepairs okay bcuz I bought the entire component to replace mine but I didn’t know there would be complications of it now working, if you are just simply replacing it with a new one.

  • @dylanlindsay1993
    @dylanlindsay1993 5 месяцев назад

    question for ya! if i just get that reader thing and a used oem front camera for my xs can i just program an entire camera module and face id will work again? im pretty tech savy and i replaced the screen and battery in my xs and ive put batterys cameras n screens in iphones bef but i cant solder can i just put an entire camera module in it n program it by reading data from old camera n writing it to the new one?

  • @TelsctTelion
    @TelsctTelion Год назад

    I mean without the seperation

  • @irepairitall
    @irepairitall 2 года назад +1

    I spotted some grey hair on your head, that ok. Anyways Good job Jesse!

  • @AmirulAl0ng
    @AmirulAl0ng Год назад

    Face id can't detect face.. what should i do?

  • @gergelysoki1705
    @gergelysoki1705 2 года назад +1

    What is the point to program the new flex if you just bypass the mosfet? Or it has to do something that the IC is faulty on the dot projector?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      You need to copy over dot projector data onto the new flex. otherwise, it won't work

  • @AbdulkareemTemitope-t5t
    @AbdulkareemTemitope-t5t 8 месяцев назад

    My iPhone Xsmax the faceid stop working caused by the through depth camera and I didn't change the LCD or water damage.. but immediately it stop I restart my phone and it started working again, suddenly it stop again what can I do to it

    • @VCCBoardRepairs
      @VCCBoardRepairs  8 месяцев назад

      You will need it fixed by iPhone technician. If you're in the USA, we offer this repair.

    • @selimbulut2562
      @selimbulut2562 4 месяца назад

      Hi, did you solve the problem? I have the same

  • @wucollins1727
    @wucollins1727 Год назад

    Hi sir I did tried to fixed a faceid yesterday after I did all steps and plugged the dot projector back to Jcid for testing it says everything works fine, all normal but then there was no red flashing during the test cos I used my phone camera, I thought it was nothing since it’s all normal I put back the flex In position and test with the phone, the faceid doesn’t work, what did I do wrong?

    • @wucollins1727
      @wucollins1727 Год назад

      Please say something

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      If you need help, post to my group
      Https://www.vccboardrepairs.com/vcc-fb-group

    • @wucollins1727
      @wucollins1727 Год назад

      @@VCCBoardRepairs I just joined

  • @kittyjessica4943
    @kittyjessica4943 Год назад

    Ppl that say apple are the best are the ones that complain about this when it happens to them lmao

  • @enzoenzo7895
    @enzoenzo7895 2 года назад +1

    What if my Face ID got disabled because I updated the iOS?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      just updating iOS won't cause Face ID to stop working. There is likely an issue with one of the Face ID sensors.

  • @UnuruuSumya
    @UnuruuSumya 7 месяцев назад

    how to fix distsensor

  • @Adix0019
    @Adix0019 Год назад

    It not still functioning

  • @TelsctTelion
    @TelsctTelion Год назад

    Cant u just buy a new dot matrix and burn it to it

  • @Dhana-Mobiletech
    @Dhana-Mobiletech 2 года назад +1

    ♥️♥️♥️

  • @mobserviceMGER
    @mobserviceMGER 2 года назад +1

    👍👍👍👍👍👍👍

  • @TonyToneFixMyPhone
    @TonyToneFixMyPhone 2 года назад +1

    No vale la vega. I just tell them you can live without Face ID and thank Apple.

  • @Angadss101
    @Angadss101 Год назад

    To tools are so expensive what’s the point when you can go to shops for £70 😅

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      Well this is for a business to offer the service. Not worth it if you're just trying to fix your own personal phone

    • @Angadss101
      @Angadss101 Год назад

      @@VCCBoardRepairs Hey just a question do you know the average price to fix Face ID on a iPhone XR? This would be helpful

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      $100-200 depending on the shop

    • @Angadss101
      @Angadss101 Год назад +1

      @@VCCBoardRepairs Daym that cost more than my whole phone 😂

  • @altonkilbourn1595
    @altonkilbourn1595 Год назад

    Apple is charging their customers $ 170 dollars plus tax for this repair

    • @VCCBoardRepairs
      @VCCBoardRepairs  Год назад

      Interesting. I've heard it costs a lot more than that.

  • @t2596
    @t2596 15 дней назад

    For all that just get a new phone

    • @VCCBoardRepairs
      @VCCBoardRepairs  14 дней назад

      Sure, that's an option that everyone is aware of

  • @damjanovicr1195
    @damjanovicr1195 2 года назад +1

    why do you replace the flex? @vcc board reapirs

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад

      That's part of the process of the repair. The new flex has an IC on it.

    • @damjanovicr1195
      @damjanovicr1195 2 года назад

      @@VCCBoardRepairs you cant just run a jumper cable on the original flex? You have to replace the flex and then reprogram it?

    • @VCCBoardRepairs
      @VCCBoardRepairs  2 года назад +1

      No you can't.