Thank you everyone for telling me how to fix this! I have Face ID working on the XS and realize it is very important to RTFM :D I had to connect the phone (like it said on the PC app) and do a cloud backup with the original module connected to the programmer (WITHOUT THE TAG), I was able to click the "Acti" button which said some things about High Voltage & it took a few seconds. Afterwards, I connected the tag onto the module & to the programmer and then wrote the .bin file that I had saved. After "Activating" that faulty module showed up with normal D,B,A,S. I've re-assembled the phone & all is working.
You have to kill the old chip via the activate button in the software. Plug it in, read it, kill the chip via the activate button, unplug the module, plug in the tag on flex and burn the data. Then connect the tag on flex to the module and test it!!
@@petergplus6667 Kill the old chip by giving it to much amps. The specific programmer used has an external power supply for that specific step. It needs to be plugged in when you push activate. The programmer will overpower the chip to kill it. The tag on flex will then bypass from the old chip to the new one on the tag on flex
Yep, this is exactly what’s missing here. You need to reactivate the dot projector without having the tag-on flex connected. After that step plug in the tag-on and boot the device, you’ll find Face ID working again.
When you're not given any instructions, half the screen and display is in another language, you're doing it for the first time and you haven't got the troubleshooting experience of a "known good", I think a bit of trial and error is a given. Thanks for taking us on this journey, Jason. Look forward to the next one.
Yes he didnt do Icloud backup and Icloud Burn. I think its the icloud burn step that fuses the solder connection on dot projector... Should that step fix the S D B A Abnormal so that they are not abnormal anymore?
Hi Jason, I'm pretty sure you need to use the tag on flex with a new front camera module. The tag on flex tricks the device into using whatever camera is there for Faceid. But if the dot projector is dead it won't work.
No this is incorrect. Needed to click on activate to kill the mosfet on the original front camera/dot projector module. After doing that then you attach the programmed tag on flex and test it. If functioning properly install into the phone.
@@JamesSoulsby Yes, to kill the mosfet I had to connect the original module *without* the tag. Thank you! The Xs is working. I'm going to try the 11 Pro later today to see if the Cloud backup / burn process can get the data needed from the phone.
i believe you have to short the mosfet first on the damaged faceid flex in order to read the data.. that's the purpose of that 20V adaptor.. the I2C error is actually because of that mosfet not being able to turn ON
If everyone stayed away from fixing face ID then no one with bocken face ID would have someone to fix it. We all have to learn just don't don't give up Steve I have faith in you buddy.
I think after you program the tag on flex, you've gotta attach it to the original flex, then connect the entire setup to that tester/programmer. I could be wrong as I've never tried it but I've watched a ton of videos about fixing face ID with that tag on flex stuff. I think you would at least be able to test everything together. Hope it works out, Jason. Thanks for all of the great videos. I learn something with every one of them.
Yes, this right here.. I had to go back to the original flex (without the tag) and with the phone connected was able to click "Activate". After that, with the tag-on connected in series with the original module, it then read everything as "Normal". Face ID now works! woohoo This customer was pretty angry that his face ID didn't work.. 😕
@@ststele Tell the clown to treat their electronic devices with a bit more respect and they will last a long time. I had got an iPhone 3G in 2008 and it was still running on the original battery in 2018 basically as a music player. My Galaxy S2 is still running after 11 years but with a battery change. Treat them right and they can last a long time.
Hey Jason, When I said stay away from it, I was referring to the old school method where you take apart the dot projector and replace the Romeo IC then re program it. I said stay away as you need some tools: the jcid programmer, some holder fixture to keep the dot projector in place while working on it, replacement chips, special glue and what’s more important of them all, the alignment tools to align the dot with the front when you put it back(you need one tool for every model). It’s not hard and it’s a fun job that you with your skills would appreciate. However nowadays it is not economically viable as you will work about half an hour to 1 hour on it and there’s that much you can charge for the job. I don’t do the tag on flex Method but I think you have missed a step where you need to blow the transistor that is inside the dot. That is why the tool you use has that funky big power supply connected via cable
Yep, that's what the deal was. The phone needed connected to the computer & then after "cloud backup" it enabled me to click the Activate button. After that the module read as "Normal" across the board with the tag-on connected. Thank you!
@@ststele the other phone you had that was not reading the Romeo ic at all, might be corrosion under the flex that is connecting the dots projector. You can try to remove and clean like you did for the flood illuminator and maybe it will just work after without the need of a new tag on flex
No way with the thumbs down.. you are working through this WITH us.. you'll come up with a solution, you're an engineer. It's what we do. Sometimes it just takes a little time.. and mean internet posts.. : )
I usually have used QuanLi tag on and haven’t had any issues so far. I’ve gone as far as swapping out the whole front camera and dot projector with a tag-on flex, restoring Face ID with no issues so far. Fingers crossed 🤞.
You missed doing the third step, verify by connecting the qianli on tag to the flex of the dot projector and connect it to the programmer and verify it. The message that appears on the screen is that of up and down. Those flex tags are easily damaged, the internal circuits break or lose insulation.
Maybe grab good data from an other chip and paste it on the Tag On? Or won't it recognize due to wrong data? Is there a way to edit the data? If yes, maybe try to take a look at a good FrontFaceSensor data and try to mimic it. Anyways, its interesting to see how that method kinda works. Keep it up!! Greetzz
I think it should be used the other way around. The Tag On should contain the data from the original chip, because of Apple's serialization, but then you can use any flex that works to fix this iPhone. So the Tag On just circumvents Apple's serialization. Just a guess, but I would be really interested in the results of that test.
I am not at all familiar with this issue, but it seems to be that you want to read like a serial number out of the old flex assembly and then get a new one and put the tag in there to give the phone the original serial number. You would not really want to do this method on the original assembly, because it would either work or not if it was damaged. Some one else mentioned you may have to shut down the chip that normally responds on the assembly so the tag thing will respond instead.
Hey, love your videos! BTW It show's abnormal when only the tag-on flex is connected because it does not detect the dot projector module. and the face id isnt working because you need to activate the dot projector without the tag on. It basically shorts the ic on the module so it can use the ic on the tag on flex! Hope this helps lol For the 11 pro max, i2c is abnormal so try soldering the face id module to another OEM apple dot projector flex pulled from another iPhone 11 Pro Max! Cheers, hope you get it to work :D !
Thank you! Yes, with the phone connected I was able to click "Activate" on the original module but without the tag-on. After that, with the tag-on connected in series with the original module, it read everything as Normal. Face ID works now on the XS! I really appreciate the help.
With JC programmer you have to "activate" the original cable after you read it and before you attach the tag-on to it for testing, otherwise it is just like in your case, not going to work... so I guess with this programmer of yours you will need to do something similar, so maybe you are just missing a step. I have fixed a lot of phones using the tag-on cables and they are all working fine after the repair. Good luck :)
I think continue to work on a solution is better then just dropping it. Sometimes it's days to work out some of the things I work on; thrust me. As we go along we learn that's what make you good at your job as you are.
Thank you! I got the Xs working.. I completely missed having to "activate" the original module. The option wasn't available until connecting the phone & doing "Cloud Backup". Odd that they insist on collecting the data before letting you use it. Seems it should be available offline. Anyways.... glad it works!
need to kill the old chip inside the dot Jason:) via the software, on jc its callied BURNING on that one something else if you just read and write the old chip data still there :)
Only thing I could see missing when you were testing for the Face Id was the *Wanted DEAD or ALIVE* poster text below the handsome mugshot. 🤦♂ 😁 Jason, I will give you a 👎when you post a bad video and so far I have *never* seen one; that are *all* excellent except for the ones between about February and October. 😲🤭 Stay safe and well Jason. 👍👍 In case you don't post within the next 5 days, I hope you and your family have an excellent xmas! 🥳🥳🥳🥳🥳
Lol!! I have one of these programmers but i haven’t tried any of the tag ons fixes yet. There is a few different ones. I want to play with it when i have some time!
Nice try Jason!👏👏👏👏👏 It was your first attempt. Keep on it! Still love your Troubleshooting skills.. Also your honesty you don't see much of this Nowadays... Not even in my IT World!!
i always go with - dott projector can be fixed and shows error "move higher move lower" the tru depth camera cant be fixed and the ir sensor is tied to the phone too. i always test with jc tester on the comp and you'll see the codes for ir and tru depth if there ok. ive never used the add on cable but have ordered to test them too - i fix in the UK
I didn't see that you ran the software to short out the bad components. That is why the additional power connector must be plugged in. Did you do this?
Hi there I have been doing game console repairs and looking to move in to the phone repairs and looking for board veiw software. What do you use and how to use it. Could you do a video please
If someone can get face id working, then it's just a skill to learn, ie, it took a while to learn sandwich MB separation and re-soldering. If I had the resources I would keep hacking at it, just think of it as a mystery that is fun/interesting to solve - lol -. I've actually spent days/weeks doing things over and over and trying different things to get stuff to work
Hi Jason, that’s a Security thing by Apple. Once such things stop working, the get flagged as bad/insecure and stop working properly. That’s because the FaceID is the security guard:) image writing the BitLock Key one Computer to another one and it works right away 😃 that would be bad.
Jason you need to update the programer it will then work on the 11 pro as for the iphone xs I've found updating the phone makes it work again after doing the tag on flex method you are not doing anything wrong mate keep trying it will work well done on the constant content I have watched an been subscribed to your channel since you were doing touch disease on the 6 plus don't give up you will master it as always 👍
I've been on an iphone 6s Plus forever. See no need for anything new. ... but if it fails, which model that is newer do you all recommend for reliability?
why Apple have to make it so f*** difficult ? why every part have to be serialized with it own chip , that easily water damaged Have to tried to open dot projector itself ? I think I seen a video ones on rewa technologies that explain how to open and fix it
you tried, and thats what matters, also if you do figure it out, i would still enjoy the follow up video also even thumbs downs are interactions, take them anyway you can get them i guess.
Apple should fix there own shit to be honest I had 4 iPhone 12 Pro exchanged in 12 months under warranty for the face id not working gave up with the 5th as the warranty ran out in 2 minds to buy a new one when the contract runs out
I loathe micro electronics repair... I can not do it.... But you can and I sometimes wonder why you are so disparaging on yourself. You do some amazing s*** and the first time you use something like the programmer/tester would it be fair to say to anyone else that 'you are just guessing'? It is half in Chinese man. Micro board level repair aside you produce some quality videos where the scripting, editing and videography are spot on and your targeted demographics are consistently in the 'BBQ sauce' on that dartboard. Relax on the bashing yourself thing you are pretty cool just as you are warts and all.
Thank you everyone for telling me how to fix this! I have Face ID working on the XS and realize it is very important to RTFM :D I had to connect the phone (like it said on the PC app) and do a cloud backup with the original module connected to the programmer (WITHOUT THE TAG), I was able to click the "Acti" button which said some things about High Voltage & it took a few seconds. Afterwards, I connected the tag onto the module & to the programmer and then wrote the .bin file that I had saved. After "Activating" that faulty module showed up with normal D,B,A,S. I've re-assembled the phone & all is working.
Great to hear.....Internet is great ...when it Used for Good!!👍👍
You have to kill the old chip via the activate button in the software. Plug it in, read it, kill the chip via the activate button, unplug the module, plug in the tag on flex and burn the data. Then connect the tag on flex to the module and test it!!
Thanks! I will check that!
Blow???
@@petergplus6667 Kill the old chip by giving it to much amps. The specific programmer used has an external power supply for that specific step. It needs to be plugged in when you push activate. The programmer will overpower the chip to kill it. The tag on flex will then bypass from the old chip to the new one on the tag on flex
@@michelmolleman I didn't expect it to be meant literally :)
Yep, this is exactly what’s missing here. You need to reactivate the dot projector without having the tag-on flex connected. After that step plug in the tag-on and boot the device, you’ll find Face ID working again.
When you're not given any instructions, half the screen and display is in another language, you're doing it for the first time and you haven't got the troubleshooting experience of a "known good", I think a bit of trial and error is a given. Thanks for taking us on this journey, Jason. Look forward to the next one.
You need to hook the phone up to the computer for it able to get access and icloud burn. Normal write won't work.
Yes he didnt do Icloud backup and Icloud Burn.
I think its the icloud burn step that fuses the solder connection on dot projector... Should that step fix the S D B A Abnormal so that they are not abnormal anymore?
@@0ctivate Yes.
Hi Jason, I'm pretty sure you need to use the tag on flex with a new front camera module. The tag on flex tricks the device into using whatever camera is there for Faceid. But if the dot projector is dead it won't work.
Thank u. Gonna try that too!
He didn’t use high voltage to kill mosfet
You need to hook the phone up to the computer for it able to get access and icloud burn. Normal write won't work.
No this is incorrect. Needed to click on activate to kill the mosfet on the original front camera/dot projector module. After doing that then you attach the programmed tag on flex and test it. If functioning properly install into the phone.
@@JamesSoulsby Yes, to kill the mosfet I had to connect the original module *without* the tag. Thank you! The Xs is working. I'm going to try the 11 Pro later today to see if the Cloud backup / burn process can get the data needed from the phone.
i believe you have to short the mosfet first on the damaged faceid flex in order to read the data.. that's the purpose of that 20V adaptor..
the I2C error is actually because of that mosfet not being able to turn ON
If everyone stayed away from fixing face ID then no one with bocken face ID would have someone to fix it. We all have to learn just don't don't give up Steve I have faith in you buddy.
I think after you program the tag on flex, you've gotta attach it to the original flex, then connect the entire setup to that tester/programmer. I could be wrong as I've never tried it but I've watched a ton of videos about fixing face ID with that tag on flex stuff. I think you would at least be able to test everything together. Hope it works out, Jason. Thanks for all of the great videos. I learn something with every one of them.
Yes, this right here.. I had to go back to the original flex (without the tag) and with the phone connected was able to click "Activate". After that, with the tag-on connected in series with the original module, it then read everything as "Normal". Face ID now works! woohoo This customer was pretty angry that his face ID didn't work.. 😕
@@ststele Tell the clown to treat their electronic devices with a bit more respect and they will last a long time. I had got an iPhone 3G in 2008 and it was still running on the original battery in 2018 basically as a music player. My Galaxy S2 is still running after 11 years but with a battery change. Treat them right and they can last a long time.
Hey Jason,
When I said stay away from it, I was referring to the old school method where you take apart the dot projector and replace the Romeo IC then re program it. I said stay away as you need some tools: the jcid programmer, some holder fixture to keep the dot projector in place while working on it, replacement chips, special glue and what’s more important of them all, the alignment tools to align the dot with the front when you put it back(you need one tool for every model). It’s not hard and it’s a fun job that you with your skills would appreciate. However nowadays it is not economically viable as you will work about half an hour to 1 hour on it and there’s that much you can charge for the job.
I don’t do the tag on flex
Method but I think you have missed a step where you need to blow the transistor that is inside the dot. That is why the tool you use has that funky big power supply connected via cable
Yep, that's what the deal was. The phone needed connected to the computer & then after "cloud backup" it enabled me to click the Activate button. After that the module read as "Normal" across the board with the tag-on connected. Thank you!
@@ststele the other phone you had that was not reading the Romeo ic at all, might be corrosion under the flex that is connecting the dots projector. You can try to remove and clean like you did for the flood illuminator and maybe it will just work after without the need of a new tag on flex
@mirceaalicu thanks!
No way with the thumbs down.. you are working through this WITH us.. you'll come up with a solution, you're an engineer. It's what we do. Sometimes it just takes a little time.. and mean internet posts.. : )
I usually have used QuanLi tag on and haven’t had any issues so far. I’ve gone as far as swapping out the whole front camera and dot projector with a tag-on flex, restoring Face ID with no issues so far. Fingers crossed 🤞.
Awesome job. If you don't try, you'll never learn.
Thumbs up Jason, regardless of the result.. Thanks for showing!
You missed doing the third step, verify by connecting the qianli on tag to the flex of the dot projector and connect it to the programmer and verify it. The message that appears on the screen is that of up and down. Those flex tags are easily damaged, the internal circuits break or lose insulation.
Maybe grab good data from an other chip and paste it on the Tag On? Or won't it recognize due to wrong data?
Is there a way to edit the data?
If yes, maybe try to take a look at a good FrontFaceSensor data and try to mimic it.
Anyways, its interesting to see how that method kinda works.
Keep it up!!
Greetzz
I think it should be used the other way around. The Tag On should contain the data from the original chip, because of Apple's serialization, but then you can use any flex that works to fix this iPhone. So the Tag On just circumvents Apple's serialization. Just a guess, but I would be really interested in the results of that test.
I am not at all familiar with this issue, but it seems to be that you want to read like a serial number out of the old flex assembly and then get a new one and put the tag in there to give the phone the original serial number. You would not really want to do this method on the original assembly, because it would either work or not if it was damaged. Some one else mentioned you may have to shut down the chip that normally responds on the assembly so the tag thing will respond instead.
Hey, love your videos!
BTW
It show's abnormal when only the tag-on flex is connected because it does not detect the dot projector module. and the face id isnt working because you need to activate the dot projector without the tag on. It basically shorts the ic on the module so it can use the ic on the tag on flex! Hope this helps lol
For the 11 pro max, i2c is abnormal so try soldering the face id module to another OEM apple dot projector flex pulled from another iPhone 11 Pro Max!
Cheers, hope you get it to work :D !
Thank you! Yes, with the phone connected I was able to click "Activate" on the original module but without the tag-on. After that, with the tag-on connected in series with the original module, it read everything as Normal. Face ID works now on the XS! I really appreciate the help.
hey, it's a start
With JC programmer you have to "activate" the original cable after you read it and before you attach the tag-on to it for testing, otherwise it is just like in your case, not going to work... so I guess with this programmer of yours you will need to do something similar, so maybe you are just missing a step. I have fixed a lot of phones using the tag-on cables and they are all working fine after the repair. Good luck :)
I think continue to work on a solution is better then just dropping it. Sometimes it's days to work out some of the things I work on; thrust me. As we go along we learn that's what make you good at your job as you are.
Thank you! I got the Xs working.. I completely missed having to "activate" the original module. The option wasn't available until connecting the phone & doing "Cloud Backup". Odd that they insist on collecting the data before letting you use it. Seems it should be available offline. Anyways.... glad it works!
need to kill the old chip inside the dot Jason:) via the software, on jc its callied BURNING on that one something else if you just read and write the old chip data still there :)
Will check again!
Only thing I could see missing when you were testing for the Face Id was the *Wanted DEAD or ALIVE* poster text below the handsome mugshot. 🤦♂ 😁
Jason, I will give you a 👎when you post a bad video and so far I have *never* seen one; that are *all* excellent except for the ones between about February and October. 😲🤭 Stay safe and well Jason. 👍👍
In case you don't post within the next 5 days, I hope you and your family have an excellent xmas! 🥳🥳🥳🥳🥳
Lol!! I have one of these programmers but i haven’t tried any of the tag ons fixes yet. There is a few different ones.
I want to play with it when i have some time!
I haven’t been excited about a tool for a long time. Pretty excited about this one now that it works!
Nice try Jason!👏👏👏👏👏
It was your first attempt.
Keep on it!
Still love your Troubleshooting skills..
Also your honesty you don't see much of this Nowadays... Not even in my IT World!!
i always go with - dott projector can be fixed and shows error "move higher move lower" the tru depth camera cant be fixed and the ir sensor is tied to the phone too. i always test with jc tester on the comp and you'll see the codes for ir and tru depth if there ok. ive never used the add on cable but have ordered to test them too - i fix in the UK
I didn't see that you ran the software to short out the bad components. That is why the additional power connector must be plugged in. Did you do this?
Can't tell you how to fix a phone ,but i like watching you figure it out. Thanks for the uploads.(changed my thumbnail) .👍
Thankfully the only problem is that I should have read the directions! Lol 🙂
Hi there
I have been doing game console repairs and looking to move in to the phone repairs and looking for board veiw software.
What do you use and how to use it.
Could you do a video please
The 11pm max can still work
If someone can get face id working, then it's just a skill to learn, ie, it took a while to learn sandwich MB separation and re-soldering.
If I had the resources I would keep hacking at it, just think of it as a mystery that is fun/interesting to solve - lol -. I've actually spent days/weeks doing things over and over and trying different things to get stuff to work
Connect the lattice again and „activate“ it. This will blow/short the mosfet inside the dotprojector.
Rest should be ok
Thanks! I will check that! Don't see activate but I did wonder why it has a big 20v power supply!
Yes that‘s why 😊 i don‘t know this programmer, but they all do the same thing…
The activation Button is Right above the Test Button in your software
Please keep trying I tried one and got the same issue on an xs max
you can't win them all but it's nice to see you're willing to try you'll get it eventually
WoW brother. Keep
doing what you are doing. You are inspiration 😁😁😁
i would stay away from it jason lol theres too many things going wrong in this world INCLUDING ME LOL.
A Great Try! Good Luck. Thank You. 🙂
Hi Jason, that’s a Security thing by Apple. Once such things stop working, the get flagged as bad/insecure and stop working properly.
That’s because the FaceID is the security guard:) image writing the BitLock Key one Computer to another one and it works right away 😃 that would be bad.
Jason you need to update the programer it will then work on the 11 pro as for the iphone xs I've found updating the phone makes it work again after doing the tag on flex method you are not doing anything wrong mate keep trying it will work well done on the constant content I have watched an been subscribed to your channel since you were doing touch disease on the 6 plus don't give up you will master it as always 👍
Thank you! Gonna try more on the xs. It seems so very close. I did update programmer before starting but did not try to update the xs.
Very Interesting and Knowledgeable Videos
I've been on an iphone 6s Plus forever. See no need for anything new. ... but if it fails, which model that is newer do you all recommend for reliability?
Heya, can't give you advice as I'm learning from you. but I'm sure you'll figure it at white help of the communitie
"A" for effort. Cheers
Disconnect shorted mosfet
thumbs up for trying
Sir please how can i ues the DC power supply to determine a faulty component on iPhone motherboard by the amps reading
Sir can you work on double decker Samsung cpu and ram
10/10 for effort though.
Thanks. I'm giving up on the 11 pro but not the 10. I think it has hope!
why Apple have to make it so f*** difficult ? why every part have to be serialized with it own chip , that easily water damaged
Have to tried to open dot projector itself ? I think I seen a video ones on rewa technologies that explain how to open and fix it
na. never thumbs down for learning. keep pluggin away Jas. am currently trying to figure out how to repair graphics cares sooooo. till next time. ;)
Ooooo fun repairs there. $$$ :-)
you tried, and thats what matters, also if you do figure it out, i would still enjoy the follow up video
also even thumbs downs are interactions, take them anyway you can get them i guess.
Well….. I got nothing
Hey buddy,how are you? you missed something?how can i direct send you the whole process?
Thanks 👍
Keep on trying , I'm sure you will crack it
Apple should fix there own shit to be honest I had 4 iPhone 12 Pro exchanged in 12 months under warranty for the face id not working gave up with the 5th as the warranty ran out in 2 minds to buy a new one when the contract runs out
Has face id got enough paint in it for your portrait.😁
Lol
Higher lower or move further away!! Drives me up the wall. Tried several the old method with mediocre success. Yeah agreed, stay away.
Mobile sorting check full prosess full video
Will do. Thanks
If you never fail it just means you never did anything. 🤔
You are only supposed to buy new Apple products, not repair old ones.
Red dot bad
crapple
Fıce ıd good
I loathe micro electronics repair... I can not do it.... But you can and I sometimes wonder why you are so disparaging on yourself. You do some amazing s*** and the first time you use something like the programmer/tester would it be fair to say to anyone else that 'you are just guessing'? It is half in Chinese man. Micro board level repair aside you produce some quality videos where the scripting, editing and videography are spot on and your targeted demographics are consistently in the 'BBQ sauce' on that dartboard.
Relax on the bashing yourself thing you are pretty cool just as you are warts and all.
:o)❤
Ah huh huh huh butthead if your not doing Face ID your letting money fly out the window
..........It's broken...........
iPhones are way too complicated for no reason