Not just boat life, the whole world is like this. But never fear, there is no one at fault! Best wishes. And being where you are on your boat is so much better than many of us out here, especially in California.
I feel your frustration. What a nightmare. Maybe I should bring a lawyer and a couple of gangsters when I pick up my boat. Add to the contract - "If you don't get it right, I buy retail and you reimburse me +50%" (as an incentive to get it right the first time.)
Thought you may like to know is when ordering a marine frig please have a look at the specification for the operating temperature limits environment of the unit. Some captains have found by adding additional cross path forced ventilation (external fan for cool air in and an additional vent higher up for the hotter air to flow out) into the back of the frig compartment with a digital thermostat fitted to the circuit can help the existing unit cope that was not designed to operate in hotter climates
Thank you David, excellent suggestions. We had the refrigeration specialist on board and had already added vents all around. Next will be adding a forced air fan. Great to hear from you
@@HarborsUnknown also when you replace the frig take a note of the model number of the compressor control box. In the warmer climates everything has to work much and tend to fail, in the states very cheap to buy but in the southern counties can be up to 3 times the cost (have seen some $ 300 to 400 us )and some models of controllers number maybe different which can be confusing for the handyman. So if you’re operating in hot climates suggest you put a controller & thermostat to match the figs that you have on board on the maintenance shopping list
I’m glad you are showing it all! I know it’s a lot or work but for people watching that want this lifestyle it’s good to show it all and the problems that can arise even on a brand new boat! Loved seeing all of Fabio’s work great job!!
I’ve been watching all your episodes since leaving Florida. Right now you’re in Maine. Liking your stuff more and more. Fabio is quite the cook! My guess he’s a pro. We’ll be going to the Bahamas April 3.
Thanks for watching our videos!! Fabio is a retired surgeon who loves to cook😂! We should be somewhere in the Bahamas in April, hopefully we will see you there
Sooooo.... The "transplant" on the "patient" was a bust because the "organ donor" sent the wrong "organ" from Italy via Viet Nam. I undoubtedly felt your pain... and the "doctor" definitely needs a cold beer!
You did an exceptional job of maintaining self-control with that refrigerator! Seems like it'd be easier to order it yourself instead of having to work thru Seawind and some Italian company - I know it was under warranty, do they (Seawind) ever just offer to pay you the cost or reimburse you for the order?
Well you could purchase a fiberglass owl to put on the mast to keep the birds away. Not sure how it would go with the electronic gear. Its not wood either but it is light. You would have to repaint it from time to time to keep it fresh.
Thank you for sharing your experiences with long-distance warranty situations. The sharing of everything which you're going through, while annoying (to say the least!), is so helpful for those who are looking at boats (new or used) or beginning the first stages of having a boat designed and built by a shipyard which is local (my situation). The planning, the decisions, the "must haves" vs "want to haves" vs "would be nice to haves," as well as every other facet in the process, comes down to staying calm and focused. It also helps to have incredible food and a wonderful life partner, each inspiring the other to face every part of the adventure with humour, love and optimism. Great good luck and more food!!! (The breakfast crostini look fantastic!)
We’re so glad you found the video helpful! You’re exactly right, perspective is everything. And yes, a fabulous partner and delicious food helps too! Breakfast was delicious, Fabio made the bread. Thanks so much for watching!
And even on a new boat things break and go wrong , good to see you fixing things. Have you considered getting the pivot welded up as a spare ? Oh and you’re breakfast looked good 😃🍻🥂🍷
They are trying to help and they are good partners, tons of trouble with supply chain by other manufacturers. Thanks for watching and for following our channel
@@HarborsUnknown Its probably because its been machine welded badly, poor manufacturing quality control by them or a sub contractor ...looking at the design it really should be done like a cars wheel stud in a hub.. a hole through the base plate and the stud with a shallow head it is a tight splined interference fit. But that takes a few more manufacturing steps.🤷🏻♂️ And you can bet that some one decided they could do it by a one step automated weld to save time and money.🤦🏻♂️ Keep the failed one and when you find a good engineer/welder ask them to weld it to full depth .. it shouldn't break ever again.. they may have to drill a hole through the foot plate to get a deep central weld to the stud before going round the pin base.
Is the fridge US mains Voltage or EU or low voltage? If its 120 or 240 it may be possible to find a standard fit built in domestic item .. that will fit the opening. If its low volt then thats more of an issue but you can still measure up the hole and the old one... For depth ..though of there was inadequate depth in the cabinet that would lead to a heat build up and functional failure. So you might have to check the installation fitment clearance dimensions for whatever you fit ..you could test the removed one out of its hole and see if it functions the same or better. If it works better you need to provide forced ventilation to the compressor to remove any heat build up. Someone has either failed to check the back and top clearance ..or chose to fit a different unit from the original designers spec. Or its just that unit thats faulty.
Why would you need to pay a re-stocking fee? You are claiming that the fridge is damaged and seeking a replacement. ie. claiming under warranty a replacement. Surely they don't charge for claiming under warranty the receipt of faulty goods sent back??? Thanks for sharing. Clearly, that steering post did NOT have enough (any, from what I could see) of a 'meniscus' curve to help handle the sheer load...it broke off right at the bottom of the post level with the base plate and there seemed to be no curve on the post itself, so it was incorrectly manufactured. Boat life can be frustrating. Keep your chin up and Best wishes for '22.
That conversation was referring to the autopilot RAM we ordered as a backup. It wasn’t super clear. Interesting point about the pinion. That’s above my knowledge level but I’ll definitely do some reading about it. Thank you!!
@@HarborsUnknown AH I see (about the RAM). Look for meniscus curves everywhere in life. Even the spanners and shifters you are using have them where the handle joins the actual nut holding end - the handle doesn't just join squarely to the adjustable wrenching part nor is it welded on, but they forge the handle to the wrenching piece (in one solid manufacturing element) as this makes the wrench much stronger. Another example are Bottle necks where they join the long sides of the bottle proper, even airplane windows where a meniscus curve stops cracking at the corners and helps spread the load in the airframe out into the sheet of metal which is the exterior fuselage. They are a very basic engineering principle.
@@HarborsUnknown 🤣🤣 I'd be happy to pop over for a weeks holiday sailing or sailing holiday LOL Or you could come over to Australia and I'll show all around the place!
You are a great channel! You need patreon! I convinced another channel to do that and they had 20 patreons within days. Hook us up, we love your videos and we will be your first patreon! Heidi
Not just boat life, the whole world is like this. But never fear, there is no one at fault! Best wishes. And being where you are on your boat is so much better than many of us out here, especially in California.
This is true! Thanks so much for watching!!
Boat repairs always become complicated, respect your patience and attention to detail.
Thank you for watching and for your comments!
As always, what a pleasure to watch your video. Thank you.
Thank you for watching and for following our channel
Beautiful breakfast
Thank you, we love to eat 😁
I feel your frustration. What a nightmare. Maybe I should bring a lawyer and a couple of gangsters when I pick up my boat. Add to the contract - "If you don't get it right, I buy retail and you reimburse me +50%" (as an incentive to get it right the first time.)
😂😂 I’m not sure that would help. I think they’re trying their best.
Thought you may like to know is when ordering a marine frig please have a look at the specification for the operating temperature limits environment of the unit. Some captains have found by adding additional cross path forced ventilation (external fan for cool air in and an additional vent higher up for the hotter air to flow out) into the back of the frig compartment with a digital thermostat fitted to the circuit can help the existing unit cope that was not designed to operate in hotter climates
Thank you David, excellent suggestions. We had the refrigeration specialist on board and had already added vents all around. Next will be adding a forced air fan. Great to hear from you
@@HarborsUnknown also when you replace the frig take a note of the model number of the compressor control box. In the warmer climates everything has to work much and tend to fail, in the states very cheap to buy but in the southern counties can be up to 3 times the cost (have seen some $ 300 to 400 us )and some models of controllers number maybe different which can be confusing for the handyman. So if you’re operating in hot climates suggest you put a controller & thermostat to match the figs that you have on board on the maintenance shopping list
Great advice!! Thank you!!
I’m glad you are showing it all! I know it’s a lot or work but for people watching that want this lifestyle it’s good to show it all and the problems that can arise even on a brand new boat! Loved seeing all of Fabio’s work great job!!
We’re glad you enjoyed the video and found it helpful! Thanks for watching!
Ouch! That is a long wait for a fridge.
The supply chain delays are crazy!
Always use lithium grease in a salt water environment
Thanks for the tip!
Ciao ragazzi, hope you get the fridge sorted out, forza italia.
Thank you for sharing your experiences, much appreciated:-)
Ciao
Grazie!! Boat life is full of challenges but that’s half of the fun!
Ciao
I’ve been watching all your episodes since leaving Florida. Right now you’re in Maine. Liking your stuff more and more. Fabio is quite the cook! My guess he’s a pro.
We’ll be going to the Bahamas April 3.
Thanks for watching our videos!! Fabio is a retired surgeon who loves to cook😂! We should be somewhere in the Bahamas in April, hopefully we will see you there
Get a gadget to scare away the birds or a scarecrow or fix an outdoor speaker (they use that at many airports to scare away the birds)…quite harmless
Thanks for the suggestions!! We’ll look into your recommendations.
Sooooo.... The "transplant" on the "patient" was a bust because the "organ donor" sent the wrong "organ" from Italy via Viet Nam. I undoubtedly felt your pain... and the "doctor" definitely needs a cold beer!
🤣🤣 good analogy! And yes the doctor needed a cold beer.
You did an exceptional job of maintaining self-control with that refrigerator! Seems like it'd be easier to order it yourself instead of having to work thru Seawind and some Italian company - I know it was under warranty, do they (Seawind) ever just offer to pay you the cost or reimburse you for the order?
Thanks Peter! For some things they do ask us to work with the vendor directly and then provide reimbursement.
Great job telling it as it is. Keep it up. Not a good advertisement for any of the parties involved but unfortunately quite common place.
Thanks Craig! It’s the reality of what we’re going through and it’s hard to sugarcoat it. 🤷🏼♀️ And yes, it’s pervasive.
Can I come for Breakfast next Sunday pls? ;-) Looks delicious 😋
Absolutely! Sunday breakfast is always delicious. 🤤
Well you could purchase a fiberglass owl to put on the mast to keep the birds away. Not sure how it would go with the electronic gear. Its not wood either but it is light. You would have to repaint it from time to time to keep it fresh.
Thanks for the suggestion! We have a hawk on a pole that moves around from our previous boat but we haven’t put it up yet.
Thank you for sharing your experiences with long-distance warranty situations.
The sharing of everything which you're going through, while annoying (to say the least!), is so helpful for those who are looking at boats (new or used) or beginning the first stages of having a boat designed and built by a shipyard which is local (my situation).
The planning, the decisions, the "must haves" vs "want to haves" vs "would be nice to haves," as well as every other facet in the process, comes down to staying calm and focused.
It also helps to have incredible food and a wonderful life partner, each inspiring the other to face every part of the adventure with humour, love and optimism.
Great good luck and more food!!! (The breakfast crostini look fantastic!)
We’re so glad you found the video helpful! You’re exactly right, perspective is everything. And yes, a fabulous partner and delicious food helps too! Breakfast was delicious, Fabio made the bread. Thanks so much for watching!
And even on a new boat things break and go wrong , good to see you fixing things. Have you considered getting the pivot welded up as a spare ? Oh and you’re breakfast looked good 😃🍻🥂🍷
This is true. Yes, we’ll probably have the pinion welded for a spare. Definitely a good thought! Breakfast was yummy. 🤤 Thanks for watching Dave!
Does Seawind have a point of contact for quality control issues and did he/she perform qc procedures throughout the build process?
I’m sure they do but we don’t have contact with them as owners.
Sounds like some disturbing face plants by Seawind.
They are trying to help and they are good partners, tons of trouble with supply chain by other manufacturers. Thanks for watching and for following our channel
2:03 "we do not know why the pinion broke", any idea why, maybe it was not the original spare part....,
It was the original part from the boat. Not sure why it failed. Mystery of boating😂. Now we have a new one and hopefully it will work
@@HarborsUnknown See my comment above...
Call Seawind………I would hold the gun to their head and say replace it and have someone install…..
Unfortunately it’s not that easy. We spoke with Vitrifrigo and the refrigerators with the plate have a 5-6 month lead time.😩
@@HarborsUnknown sea wind I’m talking about I know they want to pass the buck, but they have more pull than you.
We are working with them and they are helping us
Nice video....was the intro a pun? :). You say how you don't like birds "poo'ing' and then scene change to cracking eggs in a pan :)!
Absolutely! I’ve started calling Fabio Scorsese. 🤣🤣 Thanks for watching!
I like your style but sorry for you that even a new boat need so much repairs.
Thank you! We didn’t expect it but in talking to other new boat owners and service people it seems it takes about 2 years to work out all the kinks. 😑
New boats often have breakages but it can be concerning with some of these challenges faced given all are new parts
The pinion was a baffling one. We’re still not quite sure why it sheared off like that.
@@HarborsUnknown
Its probably because its been machine welded badly, poor manufacturing quality control by them or a sub contractor ...looking at the design it really should be done like a cars wheel stud in a hub.. a hole through the base plate and the stud with a shallow head it is a tight splined interference fit. But that takes a few more manufacturing steps.🤷🏻♂️ And you can bet that some one decided they could do it by a one step automated weld to save time and money.🤦🏻♂️
Keep the failed one and when you find a good engineer/welder
ask them to weld it to full depth .. it shouldn't break ever again.. they may have to drill a hole through the foot plate to get a deep central weld to the stud before going round the pin base.
Thank you for the advice! That’s exactly what we are planning to do.
Is the fridge US mains Voltage or EU or low voltage? If its 120 or 240 it may be possible to find
a standard fit built in domestic item .. that will fit the opening.
If its low volt then thats more of an issue but you can still measure up the hole and the old one... For depth ..though of there was inadequate depth in the cabinet that would lead to a heat build up and functional failure.
So you might have to check the installation fitment clearance dimensions for whatever you fit ..you could test the removed one out of its hole and see if it functions the same or better. If it works better you need to provide forced ventilation to the compressor to remove any heat build up.
Someone has either failed to check the back and top clearance ..or chose to fit a different unit from the original designers spec. Or its just that unit thats faulty.
@@HarborsUnknown
Its a pain when someone's messed up your new pride and joy. I just found you , you looked like you hit a gumption trap.. 😉🤞🏼
Why would you need to pay a re-stocking fee? You are claiming that the fridge is damaged and seeking a replacement. ie. claiming under warranty a replacement. Surely they don't charge for claiming under warranty the receipt of faulty goods sent back??? Thanks for sharing.
Clearly, that steering post did NOT have enough (any, from what I could see) of a 'meniscus' curve to help handle the sheer load...it broke off right at the bottom of the post level with the base plate and there seemed to be no curve on the post itself, so it was incorrectly manufactured.
Boat life can be frustrating. Keep your chin up and Best wishes for '22.
That conversation was referring to the autopilot RAM we ordered as a backup. It wasn’t super clear. Interesting point about the pinion. That’s above my knowledge level but I’ll definitely do some reading about it. Thank you!!
@@HarborsUnknown AH I see (about the RAM). Look for meniscus curves everywhere in life. Even the spanners and shifters you are using have them where the handle joins the actual nut holding end - the handle doesn't just join squarely to the adjustable wrenching part nor is it welded on, but they forge the handle to the wrenching piece (in one solid manufacturing element) as this makes the wrench much stronger. Another example are Bottle necks where they join the long sides of the bottle proper, even airplane windows where a meniscus curve stops cracking at the corners and helps spread the load in the airframe out into the sheet of metal which is the exterior fuselage. They are a very basic engineering principle.
Thank you GB sailing! We need you on board with us!! 😂😂😂
@@HarborsUnknown 🤣🤣 I'd be happy to pop over for a weeks holiday sailing or sailing holiday LOL Or you could come over to Australia and I'll show all around the place!
😂😂 sounds like a plan!
You are a great channel! You need patreon! I convinced another channel to do that and they had 20 patreons within days. Hook us up, we love your videos and we will be your first patreon! Heidi
Thanks so much for the encouragement Heidi!! We are working on it because of you and Franny and will be launching soon! ❤️❤️❤️
Continue to laugh when there’s a problem unless you want to go absolutely crazy. That’s the only way to handle boat problems
You are 100% right!!