How to Factory Reset Mac OS X EL CAPITAN

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  • Опубликовано: 21 авг 2024
  • This is how to factory reset your mac on OS X El Capitan. This trick comes in handy if your mac is running slow, has issues, is changing hands, or is being sold. This method will completely wipe your mac back to the base installation of OS X.
    Remember to backup your data! Making note of your apple ID may help with a smoother reset process. When you are ready, follow this tutorial. Hopefully it'll help you.
    Thanks for watching guys, and as always please like, subscribe, and share these videos and I'll see you next time, Jake! Facebook Page Here: / jakebillingonyoutube

Комментарии • 195

  • @JakeBilling
    @JakeBilling  8 лет назад +3

    Ok guys, I've finally had time to create a Facebook page to keep you guys posted on everything that's happening, if you'd like to follow it go to facebook.com/jakebillingonyoutube/ and hit that like button! The more the merrier!

  • @martintaylor9962
    @martintaylor9962 6 лет назад +16

    What do you do if your version of OS X isn't available on the mac app store or your mac won't run lastest software.

  • @lorieatwood8555
    @lorieatwood8555 2 года назад +5

    I have a problem. I got to the step to reinstall OS X but when I press continue it’s saying Could not find installation information for this machine.

  • @hbartz99
    @hbartz99 Год назад +1

    Had an old computer I gave to a family member who really wanted it and I kept trying to factory reset but it wouldn't take becacuse I was using the current method. Thanks to you even 6 years later this video's still helping people. Just wanted to say thanks!

  • @millenium4601
    @millenium4601 8 лет назад +24

    Thanks for being clear about this procedure as I watched tons of others videos and read tons of articles that weren't clear at all >.

    • @JakeBilling
      @JakeBilling  8 лет назад

      Thank you for the positive comment

  • @johnsalisbury4420
    @johnsalisbury4420 6 лет назад +3

    Thank you so much this is very clear and very straightforward. My iMac has been weighed down by random viruses packaged along with freeware I've download and they have been such a pest that I can't get anything done. This is a wonderful tutorial, thanks again!

  • @PRAVEENCSOO7GMAIL
    @PRAVEENCSOO7GMAIL 8 лет назад +2

    Thanks a lot Jake, the instructions were very clear and easy, not like the other videos...👍

  • @weezhengcher9766
    @weezhengcher9766 Год назад +1

    do I need to reinstall the El Capitan OS? or is all my data erased alreadyt that point? I just want to sell my Mac for parts

  • @stillcatracha
    @stillcatracha Год назад +1

    Thank you for your clear explanation. My old MacBook Pro only makes clicking noises when I press "Command R." Do you have a different solution? It is running El Capitan 10.11 something :)

  • @Jordz_
    @Jordz_ 8 лет назад +9

    when i go to download the new OS it says "This item is temporarily unavailable. please try again later" i dont know what to do?

    • @aegisthes272
      @aegisthes272 8 лет назад +1

      Same....

    • @BartuTuranchannel
      @BartuTuranchannel 7 лет назад

      mine too please help

    • @sesaliehurtado3610
      @sesaliehurtado3610 7 лет назад

      Mine did the same. I tried entering my Apple ID and it didn't work. Then we entered my husbands and it started downloading. Thank God!!
      Try another Apple ID you could have potentially used in the past or when purchasing your Mac.
      Hope this helps!

    • @lorddarthroro6913
      @lorddarthroro6913 7 лет назад

      Is the date on your laptop correct? Mine wasn't, so I had to boot up a special device thingie to correct it, and once I did, it downloaded properly

    • @cameronk16
      @cameronk16 Год назад

      What special device? Mine is doing the same

  • @quills3836
    @quills3836 2 года назад +1

    Thanks Jake. Great explanation, better without the music.

  • @stevenburns4954
    @stevenburns4954 7 лет назад +1

    his was very useful, all the other videos beat around the bush and tell you some honest bull, this gets to the point

  • @TimShieff
    @TimShieff Год назад

    Very useful thanks mate

  • @OrisRasGaming
    @OrisRasGaming 10 месяцев назад

    An old video, but still works! Thank you very much!

  • @user-fo8ts7ej1x
    @user-fo8ts7ej1x 7 лет назад +6

    dude my MacBook is not charging and it have only9%of battery left help me

  • @victoriatagle6348
    @victoriatagle6348 3 месяца назад

    Perfect instructions thank you

  • @spyroskor1390
    @spyroskor1390 7 лет назад +2

    I HAVE PROBLEM it says "AN error occurred while preparing the installation. Try running this application again" what im supposed to do?

    • @awinlalaland
      @awinlalaland 2 года назад

      I have the same problem. Did you ever get an answer?

    • @spyroskor1390
      @spyroskor1390 2 года назад +1

      @@awinlalaland no,never :(

  • @neilrischl9569
    @neilrischl9569 8 лет назад +1

    Thank you for not sounding like a complete idiot. This video was very helpful :)

  • @KristineDiGrigoli
    @KristineDiGrigoli 6 лет назад +3

    It as me to sign in with my apple ID when I try to reinstall the hard drive. What do I do ?

    • @LibbyAudrey
      @LibbyAudrey 5 лет назад

      Kristine DiGrigoli same!! I thought the whole point was so we wouldn’t have to sign in :(

    • @merylanne2359
      @merylanne2359 4 года назад

      I’m in the same boat. Did you happen to figure it out?

    • @madelinemclane1684
      @madelinemclane1684 3 года назад

      Did anyone find the solution to this? I’m stuck in the same spot and the place I’m trying to give the computer too won’t take it without the OS X El Capitan installed on it. It continues to ask for my Apple ID info but I don’t want to download anything of mine to this computer. I just want it fresh and ready for a new user.

  • @rrk3419
    @rrk3419 8 лет назад +1

    Hi Jack,I have updated my Macbook Air to macOS Sierra but its hanging .My mac now slowed.Can I format my mac in this way to get Capitan EI?

  • @privategroundschool
    @privategroundschool 8 лет назад +1

    Can you please inform me how well this computer, the 12 inch Macbook runs iMovie? Do you have the m3 or m5 in it? I'm considering getting one (my MBP just tanked), but I want to know if it handles video editing well. Thanks!

  • @nealsawyers6723
    @nealsawyers6723 2 года назад

    Great Video! Really easy to follow along step by step.

  • @borisbaran
    @borisbaran 2 года назад

    Nice, thanks a bunch, I'm totally new to macOS (only ever had Win and several kinds of Linux before (hopped to Debian with KDE Plasma a few months ago and decided to stay)).

  • @ilovenewjeresyandotherplac9135
    @ilovenewjeresyandotherplac9135 2 месяца назад

    Does it work for every macbook el capitan or just this model because i have an older version that needs to be factory reseted

  • @ButterMen101
    @ButterMen101 8 лет назад +1

    Thanks man really helped keep up the good work

  • @armoredninja4975
    @armoredninja4975 8 лет назад

    Installing OS X using the internet recovery without erasing your HD first, would not erase your current home directory data (Documents, Desktop, Photos, Movies, Music,~/Library etc subdirectories), I believe. Correct me if I'm wrong, but it will only nuke all the other root level folders like /System, /Library, /dev, /etc and so on.

  • @steven.pineda
    @steven.pineda 2 года назад

    Could not be better explained. Thanks!

  • @TheOrigamiartist
    @TheOrigamiartist 8 лет назад +1

    Do you need to make a backup?

  • @an-9468
    @an-9468 5 лет назад +6

    I cant get out of os x utilities
    "Mode"

    • @imko6972
      @imko6972 3 года назад

      Me too.
      Have you found a solution?

    • @an-9468
      @an-9468 3 года назад

      @@imko6972 yea click on upper left and click on utilities and click on close utilities

    • @imko6972
      @imko6972 3 года назад

      @@an-9468 and then it ask for startup disk but i dont have one

  • @dohdoh1195
    @dohdoh1195 5 лет назад +1

    Thank you! Worked just like you said!

  • @lonesome1689
    @lonesome1689 2 года назад +2

    I finally can reset my garbage mac. I barley use it yet it’s completely full with “other” taking up 90% of my Mac

  • @ahmedjunior1977
    @ahmedjunior1977 8 лет назад

    Thank you very much your video helps me a lot

  • @tonybarber3535
    @tonybarber3535 8 лет назад +6

    Thank a lot its works perfect !!

    • @JakeBilling
      @JakeBilling  8 лет назад

      No problem! I'm glad it worked for you :)

    • @tonybarber3535
      @tonybarber3535 8 лет назад

      +Tony Barber You're a life saver

    • @tonybarber3535
      @tonybarber3535 8 лет назад

      I did it on a newer 2015 mac book pro

    • @hananalwadiee475
      @hananalwadiee475 8 лет назад

      Jake Billing hey jake when I do the same exact thing you did it tells me that the item is temperature unavailable !!? Please what should I do???

  • @dangi79
    @dangi79 4 года назад

    Thank you from Italy!!

  • @-_-Goku-_-Saiyan-_-
    @-_-Goku-_-Saiyan-_- 6 месяцев назад

    Thank you!!! Now I can study

  • @mikegoldstone6832
    @mikegoldstone6832 8 лет назад

    Jake, really helpful......thanks!

  • @larrygarrido9000
    @larrygarrido9000 8 лет назад +1

    Awesome sir thankyou

  • @kyra9430
    @kyra9430 Год назад

    I know this post is pretty old, but hopefully you can (will - fingers crossed) help. First, though, THANKS for this vid, it's great! Now to the issue: Mine is a pretty ancient desktop. When I go to download and restore OS X (eligibility will be verified with Apple) I get a yellow exclamation mark with "a required download is missing". I'm guessing this is because this version isn't anywhere in to be found...? Is this the ONLY way to permanently erase data? Any suggestions?!?! Please and thank you.

  • @JokerGregor
    @JokerGregor 8 лет назад +1

    Cheers mate, brilliant Video!

  • @jackmaddie2366
    @jackmaddie2366 8 лет назад

    This really helped me, Thank you

  • @lucaorlandi75
    @lucaorlandi75 2 года назад

    Hi Jake, I've still got an old mac book pro which runs 10.11. Firstly Thank you for the video.
    Also want to ask about recovery data from Time Machine. At the moment my 500Gb hard drive is splitted into 2 partitions (250Gb) which are backed up with Time Machine. Following your guide, I want to restore to factory reset and reinstallare Macos but leaving the hard drive unpartitioned. My question is: will Time Machine be able to restore data if not founding 2nd partition? Sorry but I can't explain better than this. Thank you

  • @BARBELLSTOBUDDHAS
    @BARBELLSTOBUDDHAS 3 года назад

    Mine added a step amd needs me to input Apple ID. Isn’t this missing the point that I don’t want ID in it? I want to get me 100% off this laptop do I can sell it

  • @tribevjr4865
    @tribevjr4865 8 лет назад +1

    Hi when i tried to reset my mac book i was doing everything good till it started getting error messages then my laptop restart and now when ever i turn it on it just shows a folder with a question mark on it what should i doo

    • @owensamvura9738
      @owensamvura9738 7 лет назад +1

      TriBe V Jr hi how did u manage to pass the ? stage u am stuck there as well

  • @valentinacosta8125
    @valentinacosta8125 8 лет назад

    Thank you very much. Worked perfectly. Cheers.

  • @salvgr
    @salvgr 8 лет назад

    It doesn't need an usb with the OS or the installation CD, right? Can I do it on my iMac without any cd or usb?

  • @jlyriq
    @jlyriq 8 лет назад +1

    mine keeps asking me to sign in to download El Capitan??

  • @lonelycake4114
    @lonelycake4114 5 лет назад +1

    Im on sierra, i would like to reset and install el capitain. How do i do that?

    • @anneshirleyduncan
      @anneshirleyduncan 5 лет назад

      I'm not sure you can. Apple upgraded it to Sierra. When you up grade it goes back to Sierra.

    • @lonelycake4114
      @lonelycake4114 5 лет назад +1

      A clean install of El Capitan
      osxdaily.com/2015/10/01/clean-install-os-x-el-capitan-mac/

  • @salonirawat5875
    @salonirawat5875 3 месяца назад

    While reinstalling os X , it says a required download is missing. What to do?

  • @geeespi8825
    @geeespi8825 5 лет назад +1

    I went through these steps after I reinstalled software it required my login I did that. I then get that the item is temporarily unavailable. What do I do from there

    • @nate3415
      @nate3415 4 года назад

      did u ever figure it out?

  • @ahmedhassan-zr7ui
    @ahmedhassan-zr7ui 8 лет назад

    Just question
    Why other video doing bootable usb for os system as long as we can use this way ??
    By pressing command and R we can erase and reinstall

  • @marypownell-styer2309
    @marypownell-styer2309 11 месяцев назад

    What do I do if it says the hard drive is locked? I’m stuck at this step.

  • @libardomm.trasimaco
    @libardomm.trasimaco 7 лет назад

    Is there any way to resinstall the OS X El capitan without internet?

  • @natasjafischer3844
    @natasjafischer3844 7 лет назад

    What about when it has the black screen with a lock and a box you can't type in

  • @timboturnip9154
    @timboturnip9154 7 лет назад

    What if you couldn't continue on any of the utility options cause I couldn't continue disk utility

  • @derianalogan4093
    @derianalogan4093 Год назад

    What did I do wrong if it’s making me sign in after erasing disk

  • @dr_drw
    @dr_drw 5 лет назад

    It doesn't seem to let me login to my Apple account. It says that the server can't be reached. any help please?

  • @waqarmalik-dr6pn
    @waqarmalik-dr6pn 8 лет назад

    i m ruunning mac os sierra and i want to downgrade what should i do ? and i dont want to loss my apps and data .. thanks ?

  • @kevinhamel357
    @kevinhamel357 2 года назад

    my macbook (mid 2012) will not restart or reinstall the OS. I followed just as you explained and now it just keeps circling back to OS X could not be installed on your computer. Below that it says "No packages were eligible for install. Contact the software manufacturer for assistance. Quit the installer to restart your computer and try again." It continues to come back to this window over and over. Please, can you help me??? I just wanted to erase it and start fresh and give it to my son. Please help??

  • @zwecknick44
    @zwecknick44 8 лет назад

    Do you have to put it on the charger?

  • @jbright97
    @jbright97 2 года назад +1

    If your giving it back why would you put in user name and password

  • @SirPvP
    @SirPvP 7 лет назад

    Thx for the help man

  • @sarahalkubissi
    @sarahalkubissi Год назад

    And when I do that all my pictures and information are deleted right?

  • @TheMuhammad08
    @TheMuhammad08 8 лет назад

    hello at 1.30 above where it says macintosh hd there is an option of apple ssd etc.. i clicked on that tab and clicked erase also there
    what does that mean
    thanks

  • @cHefvEto1
    @cHefvEto1 3 года назад

    Hello. Thank you for this. Question, what version of MacBook is this? I’m looking for a used MacBook for simple school work, excel and other things along that capacity of work. Thank you in advance.

    • @mikaelbran7174
      @mikaelbran7174 2 года назад

      Your gonna watch naughty filmy on it arent you.... Weirdo

  • @matinzarrinklam3026
    @matinzarrinklam3026 8 лет назад

    Thanks works great

  • @backolars
    @backolars 8 лет назад

    Thanks for a great video! Very educational and it was very helpful. Thumbs up! =)

  • @raidxxnuclear5774
    @raidxxnuclear5774 8 лет назад +1

    The this helped me so mich

  • @mapaco243
    @mapaco243 Год назад

    during my attempt to reinstall OS X, it said that "required data is missing" and cannot complete the reinstallation process... does anyone know how to resolve this issue? thanks

  • @ttvmasteryi
    @ttvmasteryi 4 года назад

    so what if i didn't do the time capsule? am i screwed?

  • @OfficialTWSandco
    @OfficialTWSandco 8 лет назад

    When I did the erase, the Macintosh HD words on the left hand bar did not disappear and I did not return back to the main screen. Then, after trying everything, I had to restart and then a spinning globe came up. Can anyone steer me in the right direction?

  • @amp6322
    @amp6322 7 лет назад

    It just keeps showing a lock when I command+r and doesn't show anything else what do I do now?

  • @schanskihemingway367
    @schanskihemingway367 8 лет назад

    Great tutorial💋

  • @anneshirleyduncan
    @anneshirleyduncan 5 лет назад

    Thank you

  • @Junz1018
    @Junz1018 8 лет назад +1

    This doesn't work for me :( Everytime i hold cmd + R it just goes into a screen with a lock on it and asks for a password.

    • @IAmTheBrandonH
      @IAmTheBrandonH 4 года назад

      It’s been efi locked, you need a tool you can find online to unlock it

    • @IAmTheBrandonH
      @IAmTheBrandonH 4 года назад

      You need money too

  • @celtics2k485
    @celtics2k485 8 лет назад

    Thanks man

  • @minecraftmarcus2594
    @minecraftmarcus2594 8 лет назад

    Mine failed and got stuck on Apple logo is there anyway to Fix it

  • @braydentrefethen841
    @braydentrefethen841 6 лет назад

    Your a life saver love so mich

  • @keelochannel4905
    @keelochannel4905 8 лет назад

    Thanks!

  • @user-ti2xi9bd4u
    @user-ti2xi9bd4u 4 года назад

    good job bro

  • @prafuldinesh963
    @prafuldinesh963 8 лет назад

    thanks a ton

  • @XxS1l3nTxa1Mx
    @XxS1l3nTxa1Mx 2 года назад

    Thanks

  • @edrickbonilla5791
    @edrickbonilla5791 2 года назад +1

    I just followed the steps and it rendered my laptop useless

  • @sybeke
    @sybeke 5 лет назад

    I doing it, And its taking TO Long if its 100% Nothing Happens Pls Help me..

  • @bhimabayuwega5687
    @bhimabayuwega5687 8 лет назад

    can i do this with wireless keyboard

  • @mielyt125
    @mielyt125 2 года назад

    If it doesn’t work for you, you will need to open the terminal and change the date based on when the OS was released.

  • @ultratwilight168
    @ultratwilight168 7 месяцев назад

    But you didn’t show how to turn it off or what you did

  • @minhhieutravel7661
    @minhhieutravel7661 5 лет назад

    Thank Br 🙇🏻‍♂️

  • @worrystonee
    @worrystonee Год назад +1

    do not do this if you have a 2011 macbook pro. i now have an expensive paper weight that i cannot re install the os x on

  • @smlfisher
    @smlfisher 3 года назад

    Mine days I have a recovery HD- and when I click the Mac HD it goes to Apple ID sign in- not the full reset

    • @daflexmungot4772
      @daflexmungot4772 3 года назад

      *JUST GO CONTACT....ronny_toolz.....on INSTAGRAM HE IS THE BEST...HE FIXED MY MACBOOK PRO PERMANENTLY*

    • @daflexmungot4772
      @daflexmungot4772 3 года назад

      *JUST GO CONTACT....ronny_toolz.....on INSTAGRAM HE IS THE BEST...HE FIXED MY MACBOOK PRO PERMANENTLY*

  • @o5-x796
    @o5-x796 6 лет назад

    does it erase the storage?

  • @freddy8954
    @freddy8954 8 лет назад

    My wifi is really really slow! Is there any way I can do this without downloading the installation again? It'll take more than 3 days for me to finish this entire process...

    • @ChrisDidIt2
      @ChrisDidIt2 8 лет назад

      don't worry it happened to me but it's not really 3 days it's about 1 and a half days

  • @AdileneTiznado
    @AdileneTiznado 6 лет назад

    I tried it but it freezes in the apple logo

  • @josecarrillo3881
    @josecarrillo3881 7 лет назад

    Hey mine is saying temporary unavailable after I put in my icloud information any help ?

  • @DavidRudley
    @DavidRudley 5 лет назад

    What if it says this item is temporarily unavailable?! Please help!

  • @EpicLaith
    @EpicLaith 8 лет назад

    Can I have El Capitan on a hard drive and install it instead of downloading?

    • @celtics2k485
      @celtics2k485 8 лет назад

      Installing is the same as downloading I think

  • @kat182xx
    @kat182xx 7 лет назад

    Thank you for this!
    If I want the new user to switch the computer on like it is 'new', would I just not do the last bit where I select language, iCloud etc?

  • @maevegrace7524
    @maevegrace7524 4 года назад

    Nothing happened when i pressed command +R

  • @MichaelaCizkovaCZ
    @MichaelaCizkovaCZ 7 лет назад

    I cant go any further as mu wifi keep looking for network so irritating :/

  • @-Dylan--
    @-Dylan-- 7 лет назад

    what if u just wiped it and did not back any thing up

    • @Skiiii
      @Skiiii 7 лет назад +1

      you lose all your data from your current harddrive then just restart like you just bought it brand new

  • @deleted3643
    @deleted3643 4 года назад

    It won’t let me do command R?