Thank you so much for the excellent tutorial! We were going to schedule a repair service but they couldn't come out for 2 weeks so I went to the internet to research a solution. I am so thankful to have found your channel and this excellent video! Dang if it wasn't exactly what you said. As soon as I got that drum out and found that purple wire melted I just couldn't believe it. I expect more from GE products. Thanks again for taking the time to video document this and walk through all of the steps!
Excellent prediction and repair. Good camera work showing how the belt fits on the motor and tension pulleys. GE has had plenty of time to develop a solution for that purple wire melting/burning. It's been a problem on GE dryers for at least 15 to 20 years.
Has it been that long? Geez, you’d think they would fix that by now. I had one lady that only did one load in hers when it burned off. Thanks for watching!
Hello Mr.Harper found your videos after about an hour of searching as a diesel mechanic has me thinking about starting my own business. However I’m in a predicament I have a very similar washer shown in the video and it seems to not heat very well at all, it’s a hand down that was suppose to be brand new. I could put one article of clothing and it feels “warm” after a hour in the drier alone. Thanks
1. Check the voltage going to the dryer at the cord terminal. It should read 240 volts across the outside terminals and 120 on the center and each outside terminal. 2. Check for the problem as shown in the video. 3. Check continuity of the components inside the cabinet. The thermostats and fuses. 4. Check continuity of the element. Thanks for watching!
On my old Whirlpool the heating element starts to vibrate a couple minutes after it heats up. It’s never been replaced and is 24 years old. Could the coils be starting to sag? It works fine but the vibration is irritating.
Perhaps the screws holding it to the shroud are loose, or perhaps the shroud is loose. I've never heard of a vibrating element before. Thanks for watching!
@@HarperandKnowles I will check the screws. I know that if I move the timer to a non-heated cycle the vibration stops as it cools off. Move it back to heated and noise will return within about 60 seconds.
Another great video and I am so glad you keep your videos on a professional level but anyways there's another guy on youtube doesn't keep his very professional and let just say he has a dirty mouth and never finished one appliance before jumping to other appliances.
Why are these connections failing? This seems to be a manufacturing / design defect as it's quite common. 8:36 - talk about the problem and potential solution
@@HarperandKnowles I think you mean the amperage (or power) is too high for the wire gauge, but regardless, I do hope GE makes a solution available. My understanding is that this has been a problem for many years and still there is no reliable "fix" from GE. A better connector is definitely in need here. Thank you for the detailed and thorough explanation of the repair.
Just a few seconds in and I’m gonna swing for the stands and hope for the home run…. The purple wire is burnt off at the heating element connection. Now to watch and see…. 😂
Yup. GE won’t let us field splice. We have to order a complete harness and usually an element as well. Rather than replace the entire harness, I just spin the purple wire from the motor connector and replace just the burnt wire. It’s the same undersized wire that goes back in. Always a bandaid, never a solution. It’s frustrating. Great vid!
This fix worked perfectly for me. I'm so grateful for the step by step video. Bless you.
You are very welcome!
Just got done opening up my dryer and sure enough this was the problem. I can't thank you enough kind sir for making this video.
My pleasure. Thanks for watching!
Thank you so much for the excellent tutorial! We were going to schedule a repair service but they couldn't come out for 2 weeks so I went to the internet to research a solution. I am so thankful to have found your channel and this excellent video! Dang if it wasn't exactly what you said. As soon as I got that drum out and found that purple wire melted I just couldn't believe it. I expect more from GE products. Thanks again for taking the time to video document this and walk through all of the steps!
Thanks for watching!
Excellent prediction and repair. Good camera work showing how the belt fits on the motor and tension pulleys. GE has had plenty of time to develop a solution for that purple wire melting/burning. It's been a problem on GE dryers for at least 15 to 20 years.
Has it been that long? Geez, you’d think they would fix that by now. I had one lady that only did one load in hers when it burned off. Thanks for watching!
Thanks FOR the GREAT VIDEO...AWESOME 👍GOD BLESS 🙏
You are very welcome. Thanks for watching!
Thank you so much!
You are very welcome. Thanks for watching!
Could you come in from the back to repair?
No. Thanks for watching!
@ Very helpful. Thanks for posting!
Thank you!!! Perfect video. Exact problem. Awesome awesome awesome
You are very welcome! Thank you for watching!
Hello Mr.Harper found your videos after about an hour of searching as a diesel mechanic has me thinking about starting my own business. However I’m in a predicament I have a very similar washer shown in the video and it seems to not heat very well at all, it’s a hand down that was suppose to be brand new. I could put one article of clothing and it feels “warm” after a hour in the drier alone.
Thanks
1. Check the voltage going to the dryer at the cord terminal. It should read 240 volts across the outside terminals and 120 on the center and each outside terminal. 2. Check for the problem as shown in the video. 3. Check continuity of the components inside the cabinet. The thermostats and fuses. 4. Check continuity of the element. Thanks for watching!
Another great video. Sounds like Lowes needs some mobile techs.
I’ve heard a lot of negative comments about their service on appliances. Thanks for watching another one Kevin!
Lowes suck I never buy anything from them they are awful company I hate Lowes they need to be out of business forever
Thanks for watching!
On my old Whirlpool the heating element starts to vibrate a couple minutes after it heats up. It’s never been replaced and is 24 years old. Could the coils be starting to sag? It works fine but the vibration is irritating.
Perhaps the screws holding it to the shroud are loose, or perhaps the shroud is loose. I've never heard of a vibrating element before. Thanks for watching!
@@HarperandKnowles I will check the screws. I know that if I move the timer to a non-heated cycle the vibration stops as it cools off. Move it back to heated and noise will return within about 60 seconds.
Another great video and I am so glad you keep your videos on a professional level but anyways there's another guy on youtube doesn't keep his very professional and let just say he has a dirty mouth and never finished one appliance before jumping to other appliances.
Thank you! Thanks for watching too!
@@HarperandKnowles You're welcome
Why are these connections failing? This seems to be a manufacturing / design defect as it's quite common.
8:36 - talk about the problem and potential solution
The wire gauge they used isn’t large enough to carry the amperage. I would assume they will correct this in the future. Thanks for watching!
@@HarperandKnowles I think you mean the amperage (or power) is too high for the wire gauge, but regardless, I do hope GE makes a solution available. My understanding is that this has been a problem for many years and still there is no reliable "fix" from GE. A better connector is definitely in need here.
Thank you for the detailed and thorough explanation of the repair.
Okay, corrected that. Thanks for pointing it out!
@@HarperandKnowles You got it! I actually think the problem is in the connector but I'll find that out this week. Again, thanks for the detailed info.
Just a few seconds in and I’m gonna swing for the stands and hope for the home run…. The purple wire is burnt off at the heating element connection.
Now to watch and see…. 😂
Yup. GE won’t let us field splice. We have to order a complete harness and usually an element as well. Rather than replace the entire harness, I just spin the purple wire from the motor connector and replace just the burnt wire. It’s the same undersized wire that goes back in. Always a bandaid, never a solution. It’s frustrating. Great vid!
I see you do this often!
If it's new then GE should pay to fix it.
If you watch the video you’ll see that they did. Thanks for commenting!
G E not good
Thanks for watching!