ANDY ROLE PLAYS WITH SALESMAN ON 10 TOUGH OBJECTIONS
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- Опубликовано: 24 авг 2020
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I've been doing this for 30 yrs. All you people pay close attention to what Andy is telling you here. There is no way you can put a dollar value on the information he's sharing with you. Remember this: once you've mastered all he's teaching you here, there is nothing that can hold you back from achieving greatness in the car business and reaching all your financial goals as well. Great job Andy! Keep up the good work!!
THANK YOU BROTHER!
If you ever need anything at all reach out to me. 918-210-0254 💪
@@AndyElliottOfficial Did yesterday amigo this is Randy Tucker! lol Keep the pedal to the metal!!
How about a woman doing this I just started...
@@danielle8959 Hey Danielle good to hear you're getting in business. I think as a lady you have an advantage as other ladies prefer working with a lady and many times men do too. In many of the dealerships I've worked in consulting and training over the last 30 yrs ladies are the # 1 salesperson!! All the best in your new career. Car business is certainly one of the best businesses in the world!!
Thank you makes me feel so much better!
People buy on feelings more than anything. Always remember that you're not selling a "product", you are selling how awesome it feels to use your product.
Pp
As a car salesman I can say he did great because you are always more nervous in role play than you are in a real life situation lol
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Thats because he reading off the cue cards prepared before.
This is so true.
As a car buyer I am Now prepared for war 😂
Tell me about it I’m on my second week and my training is so nerve racking but I talked to a customer yesterday and I made him laugh and all that my manager has been making it super hard on me so when I actually get on the floor it’ll seem a little easier
Not only did Luke ace all of the word tracks and isolate the objectives but he was precise, direct, and made splendid eye contact. I am floored at the fact that he has only been in car sales for 1 month. From what I can tell, you have the strongest mentor in the game!
Recording yourself then listening to it over and over again like Luke does is a great way to learn and it obviously works.
Gord235
I appreciate you brother!
You are awesome keep up the training
If any salesman talks to me like a robot I’m walking
10:10 - Say If Price is Higher than Competitors -> Yes, we are higher by Higher than our Competitors and the reason Why is, Because we're also Higher in all the other Critical areas that are Important to You and Your Family, such as: Quality, Effortlessness(Management of Staff) and Time. You see, business doesn't work that way, We can't be the Lowest in Price and Highest in Business. (* Optional Follow through) Hey, who likes the Cheapest? I Don't like Cheap Stuff, Do You?
-No
Me Neither! I like to do stuff once and be done with it. Cheap Stuff always ends up Costing more Money, cause you end up doing it Twice.
13:13 - Objection: I want my Dad to Look at the Car, before I Buy it -> (* Don't let 3rd Parties (Outside People) late into the deal, because you can't choose what they'll think without them being there before *)
@@iliopencovio9056 Weak, never agree or mention that your price is higher, in the grand scheme the sole goal is to build value, if you tell me that the price is higher, I am gonna go where it’s lower regardless of how good the place you sell is.
Also never assume, your job as a salesperson may be confusing to you, perhaps you have bad management, bad trainers, or insufficient experience, however the case is, you want to never downplay something, or make something a negative.
Here’s how to correctly handle that:
Customer: Your price is higher than your competitors.
Salesman: Now that you mention price, you did like the color right.
Customer: Yes
Salesman: And you did like the upgraded sound package, didn’t you?
Customer: I loved it, but I really do want to know if you can get a better price.
Salesman: Hey Bob, I totally understand, it sounds like you are like me and everyone else, it sounds like you are on a budget, right.
Customer: Yea I am
Salesperson: let me worry about that so you can get get all the shopping done, would you like a cup coffee while we are working up all the paperwork.
Customer: Yes (Commits to finalizing the deal)
Classic Joe Verde works
5:00 this guy's trynna fight! 😂
Haha that would be very confrontational lol
I hear that. Just because someone isn't helping out financially doesn't mean they don't have their best interest at heart. The is a reason that person has been brought along and it usually revolves around trust.
Luke is Awesome!! He did great! Really did well with no hesitation and didn’t stumble at any of the objections. Crazy it’s only been a month of training. Way to go Luke!! 👍🏽👏🏽👏🏽
Awesome!!!!
I’m just starting out in car sales. These videos are great. I’ve haven’t gotten the job but, I’ve used the technics during my interview and gotten great feedback. Thanks Andy.
Andy you are seriously amazing! I'm new to the car sales biz and Ive been training at the dealership for 11 days, and the 2 vids of yours that I have watched had taught me 75% more than what I have actually learned at the dealership. So thank you thank you!!!!
I’m not even a car salesman and I love this guys videos! Andy you have a great and positive attitude, keep up the good work man you’re definitely worth it to those people.
One thing I thing important, and I don’t work in sales but, it might be highly advantageous to ask the customer when they say they’re just looking…”What motivated you to just look around?” “Was it a particular car/truck you saw?” A specific commercial? A specific reason you were excited to just start looking around? Here you get into why the customer is there to begin with. Maybe it’s something they saw on tv, online, on the road, from a friend. Like you say, you’re helping people. Find out why they came in and attack that.
This is brilliant
"This is my first stop" and "I'm just looking" are not really objections. They're statements and best to just acknowledge what they say and proceed. Ex: I'm just looking: Great we have lots of vehicles to look at, have you had any prior contact with any other salespeople here at the dealership. "this is my first stop" Great I'm glad you decided to stop at our dealership first. Have you had any prior contact with any other salespeople at the dealership. Great job Luke, you're doing terrific!!
rptucker 💪💪💪
I would just add and "either or" interrogative. (Regarding to lot shoppers) "I'm just looking" -- Great! blah blah plenty of vehicles, spoken to specific sales man? If no, Introduce and say "my job is to find you the right vehicle, at an acceptable budget in a timely manner--- Go ahead and follow me and lets find you a vehicle you're going to love!"
@@AirsoftTacticMan "Thank you but for now I would like to look around on my/our own. I will give you a call if/when I need any help.
Andy I just started watching you and just found this older video, brother your growth is truly inspiring! From the bottom of my heart, thank you for all you do!!!
Im fired up on you! Let’s crush your competition!!! Shoot me a text 949-212-1587 I’ll send you a kick ass training planner I put tgthr 💪
Luke was killing it! I literally wrote your word track down for the second objection the other day. So glad I came across your channel 🙏 I’m training everyday
Acaysia Hunt
I love it!
Keep up the training!
You Rock 👊
Acaysia Hunt Shawn text me, you are in the 30 day challenge! Proud of you.
Andy Elliott yes I am! Thank you Andy
Acaysia Hunt buckle up Shawns relentless when getting our people to the next level!
Andy Elliott I’m ready for it. I can’t keep making excuses as to why I can’t be successful. I know I’m very much capable of being the best.
Just got promoted to sales at a toyota dealership in Ontario Canada. So glad I found your videos man these are gems
Hi Hus, I have several professional I train in Canada. Im fired up on you! Let’s crush your competition!!! Shoot me a text 918-210-0254 I’ll send you a kick ass training planner I put tgthr 💪
Love this. I used your word tracks to crush my interview and get the job. I'm binge watching now to do the same with selling.
Love it!
Keep up the training and don’t stop!
Great job John! I’m on the same path as you with my interview coming up. Good luck!👍🏼
John, can you shoot me a message? I have an interview tomorrow!
Point number 8
Scale 1-10
I use that SO many times!!!
This video is proper live day to day training that cannot be underrated!
Awesome!
Excellent video these are very tough objections but can be easily overcome with Knowledge experience repetition confidence & Being able to read people.
The training platform role-playing practice is paramount and I feel more confident going into my interview having an understanding of what I I’m going to be walking into.
Thank You Andy & Friends‼️
💪 if you need anything at all please reach out to me and shoot me a text message I love to help you go to the next level
918-210-0254
Love it Luke, thanks for sharing how you learn these!
JARED Buettgenback
You Rock brother!
I love ya man!
Can’t wait to see you at the Master Closer Seminar again soon!
I’m ready for that hot sauce 😉
The best video on objections in direct sales I have seen, thank you for this!
Glad it was helpful! I appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
I will start selling Chevys 7/18/22 In Tarpon Springs FL. I'm really glad I found Andy's channel. Finally ,a true ,honest, down to earth car lover and amazing businessman who happens to be a nice guy and want to share his skills. I'd do the same, but man this means a lot to me. I just quit GE after 14 years and this videos are telling me that there's no limits if truly believe I can get to the top. Guess what, I'm ready for the challenge, I'll keep watching, learning and applying in the field . Thanx Andy!!!
Hi Blaze, appreciate you watching! I am
Fired up on you!!! Shoot me a text 918-210-0254 Let connect and let’s crush your competition. I’ll send you a kick ass training planner I put tgthr 💪
Andy, Tyler Mitchell from principle Volkswagen told me your going to be at my dealership! I can’t wait
Man he “completely understands” everything 😮 this guy is the best salesman
Hey man, thanks for these videos! I’m 39 yrs old and making a career switch to selling cars…and I can’t wait to starting crushing it out. You’re word tracks are super helpful. Honestly, I thought you were a tool at first, lol, but now I’m super grateful to have stuck with you. You’re the man!
Hey Rich, I appreciate you man. Shoot me a text, and let me know how I can help you get to that next level !!! Keep training 918-210-0254!!!!
Hey man, it's been a year. I'm 39 and about to make that switch to a car salesman myself. How's it going?
Thank you for this to hear someone go over live is nice
mitchel batrich
I’m going to be making many more of these 💪
Luke is a savage! I think hes ready for 10 random ones ! 😂✊✊
DONE!!!!
Great video Eliot well done Luke my man you killed it can’t believe you only a month in good job I’m 6 weeks in to car sales myself. Seeing this video gives me confidence that I can be as good as you as I put in the work
Yes Madol!!! You are gonna kill it!
Text me Let’s set up a game plan for you to kill it FAST 1-918-210-0254
So my buddy told me to find videos and literally, Luke you are my story because I'm in my new dealership not even a month in and putting in the work. I can't wait to grow with my team and your videos are helpful and inspiring. Thank you team Elliott!
Love ya bro! Attack! I got your back for life!
how’s it going for you brother. I just started last monday. sold two vehicles and one got returned a hour later because they broke down 😅😅. but other than that it’s been good so far
Great excercise Andy. I'm in art and now insurance sales, so very beneficial to do that. I will create that best answers to objections tape to play in the car.
Hi Shawn, appreciate you watching Shoot me a text 918-210-0254 Let me know what’s an area you are ready to level up at and let’s crush your competition💪
I Dnt even sell cars and I found this video interesting. Watched the whole thing!! Good trainers are needed everywhere!!!
Great Video! Luke is on fire! Andy your Video’s are right to the point! Speaking of change? You my Brother are amazing! I need to train more but get complacent. Thanks for the Videos!
Tony Najera I have so much training I can help you with!
Reach out if love to take you to the next level 💪
918-210-0254
Just started working a car dealership defo will be using these objection handling techniques 🙌
Not in the car business, but been in sales leader ship and people always hate role-play until they’re in front of a customer and the instinct it creates kicks in and they can handle any situation without even having to consciously think about it because they’ve practiced. Yeah it’s awkward, it makes you uncomfortable. But if you do it enough, it becomes comfortable and that’s when you know when you’re in front of a customer when the pressure is on, you will perform.
Great video once again brother!!!!! Our changing people’s lives
Trevor thanks bro!
Keep up the training!
You Rock!! 👊💪🔥💯
Just had Andy train myself and my dealership in person and it is the best sales training ive ever experienced 10/10
YOU ROCK!!!!
Anything you need to reach out to me and keep up the training
2 years later... Was it worth it? Has your dealership seen significantly increased sales?
@@yunglazarus5364Bet not lol. A lot of it is smoke and mirrors
Savage.. congrats he killed it. Andy is the man.
I just got my first new car sales job at Lexus of Richmond Hill (Toronto) I start March1 2021!
Thanks for all your tips, I've been watching your channel for a month now!
I was a delivery specialist for 3 years and this will be my first time in car sales!
-Joshua Findlay
Joshua you rock!
Text me let’s set up a game plan for you to destroy it in 2022🔥
918-210-0254
Did you wash out yet?
I garantee this guy been in other sales . You can tell how he connects the phrases to over come objections . Maybe door to door venue .
Great stuff, I'm putting some of these on paper. Thanks!
Grill Samurai keep up the training!
We appreciate you 👊
Hes not even phased by any of these objections! Love it. Love the work!
Training changes everything!
Text me I’d love to help you go to the next level 918-210-0254
Most sales people i have encountered will blow thru any objection I have given... but once in a while they cant do it and you can smell the weakness
This is the most amazing video I have seen thus far! I have started working in the car business not even a week before today, and I can relate to the story of Luke. To see him overcome and conquer those objections only prove that I can do the same!! Thank you Andy for making these videos. They are truly inspiring and motivating to me!
Hey Marcus, I greatly appreciate you!
Shoot me a text message asap!
I’d love to help you kill it & connect 918-210-0254 💪
Great job Luke!!!!! Andy is a Beast!!!! 👍🏽💪🏽🙏🏽👊🏽
I’m here for it Andy! Sold my first unit yesterday. I’m hungry now!
YESSSSS! Kill it!!!
Luke!! Damn good my man, I hate role play but you crushed this and in camera. You going to kill and I’m going to become a killer too!! Best wishes to you and Andy!!
Do not oversell! Thank you Andy! I have a lot more to learn.
Andy has been on my algorithm recently and what a coincidence Luke Smith on the right was in the SAME company as me in the Army and gave me a TV, great guy. SMALL WORLD
This video was very helpful in taking notes thanks for the help
Keep up the training and if you need anything at all shoot me a text message
918-210-0254
THATS MY BOY !!!!!!!! making me proud every day
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I've been in the sales game for 1 mo. Sold TWO cars yesterday, with the main objection being "Price too high". Used the our prices are a little higher word track - - he's coming back today to pick up his Prius Prime XLE. Working all the objections! :)
Text me Lu!
I’d love to help you!!!!
405-482-1991
You can apply this to all types of business. Thank you
Thanks Andy. I'm enjoying going through your vids :) Luke did great! obviously the way he was talking to the camera was very cheesy haha
Starting as a first time salesman tomorrow! These videos are really helping boost my confidence!
Follow the management and invest in training that will lead you towards success
Proud of that guy 💪 great learner!
In point #4, your should be you're. Not being petty, just my attention to detail. Thank you sir, you have my attention in my quest to be the best!
Warm regards and prayers... you are doing a great job. Cheers!
Thank you!!!
Andy your helper seems that is having a way harder time making up objections than overcoming them😂😂😂😂, awesome job guys!!
Appreciate you Luis!
Over coming objections is definitely what I’m struggling with the most. Luke was fantastic and I’m definitely going to use his tactics and play it over and over on the way to work.
Shoot me a text message and I’ll help you… 918-210-0254
First person or 3rd party stories are powerful. You could definitely pull from a story from your own life or tell a story from someone else in your life about the first time your dad was proud of you for taking initiative and doing something for yourself. It will come off less pushy and he will get out of his reptilian brain, making him make the decision to buy off emotion. Especially if he wants to get his dad involved. That means he values his opinion and that would be a dominant buying motive for him if he could purchase the vehicle by himself and earn his father’s respect. You have to make people emotional!
Wow. Those objections are freaking spot on.
David Fourie keep up the training!
Let me know if you need help with anything at all
918-210-0254
Luke killed it
Subbed. Mastering sales.
This IS GOLD!!!
Love your videos!
Awesome job Luke!
Great job Luke.....Unbelievable retention of the talk tracks and smooth, controlled delivery!
Matt Tower we appreciate you!
Keep up the training brother
My apreciation
Loved this! Luke absolutely killed it! Fantastic job, brother! Can't wait to be on your level!
ashley alston SOON!
Keep it up and don’t stop
Great content. Word tracks were on point!
chug-a-jug thanks brother!
Keep up the training
I appreciate you
Esta impresionante este video, ojala hicieron videos traducidos a español. Gracias por todo tu aporte a las ventas.
Well done! I love this! Lets go!
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Got a good one Andy. Guy told me today (I’m new a week and a half in) “I worked at a dealership a while back I know how this works, I don’t wanna go in and give y’all info”
Great info as usual.
Luke- Awesome Job!
Andy,
Im obsessed with your training! I have DOUBLED my sales, and have only been doing this a month and a half! Is there a way you can send me training materials?
Erik! Text me let’s set up a game plan for you to destroy it in 2022🔥
918-210-0254
Your videos are really good and watch them everyday.
You rock!!!!
Thanks!! Shoot me a text message let’s kill it tgthr! 💪 918-210-0254 ANDY
Phenomenal job for anyone. One month. Luke is a stud.
Great job for less than 30 days in the business!!
This was awesome 👌
Great work Luke
Last year I quit a 20 year career in the oil field... and found myself in a BDC! I'm not really interested in becoming a salesman (I seem to have quite the knack for selling appointments), but I LOVE how all of this applies to internet sales, too! I'm gonna start binging your videos, cause I wanna KILL IT in the BDC!!! Ten appointments a day? Nah, my goal is 25!
Hi Adam, are you crushing it over their?! I can show you so much more. Shoot me a text at 918-210-0254!! I will send you this kick ass training planner I just put tgthr 🔥💪!!!
bdc sucks azz
@@misplacedcajun2325business development company
He is truly amazing, Is it about you having great memory or how do you study Luc?
Wait it is just that I couldn’t wait til the end, he does explain what he does , Thank you Andy and Luke
Appreciate you bro!!!
Excellent trainin !
I'm sure we could apply this in d2d solar. And roofing sales...?
Love the Elliot Group. This is my extended family. While with Andy in Oklahoma he allowed me to write down the title to every book he had in his library. He studies daily and works hard. I learned so much from him and his wife. We touch bases often. Don't miss out. Meeting Andy and working with The Elliott Group has been a blessing for me and my family.
Thank you my brother! Love ya!
I love it. I’m learning a lot.
How about equipment rental industry? I rent heavy equipment to Companies 😊
Hey Andy, if you retitled this video to "overcoming 10 common objections in car sales" you would get more views. This video is gold so more people should see it.
Thank you!!!!
Great video Andy sometimes I have to blink a few million times or I scare birds off lol
Ngl number 4 was pretty spicy. I'd definitely be taking my leave if a salesman said that.
Andy, Great video YOU are the reason I have not bought a new car in 27 years.
LOL!!!! Cracks me up! This is great!
How I answer the “I’m just looking” one is: Fantastic! Lucky for you we have a lot of variety of cars on the lot, would you be opposed to walking around with and we can look at a few cars until you find one you really love?
When they say yes to that I begin my questions of: what kind of vehicle do you drive now? Do you like smaller vehicles maybe something bigger? Economy friendly? What is the longest you have ever owned a vehicle? Typically when you purchase a car, what features do you like it to have? While we walk around together, would it be ok if I got an estimate on your trade in value? You’re not obligated to anything it’s just information for you to have in your back pocket, that way if we find a car you really love and want more information on it, you’ll have that trade in value info ready to go.
Great job Luke! Love how quick you were with the answers!! You seemed like a seasoned professional to me👍
Hi Gail, Shoot me a text message asap! I’ll will send you this kick ass training planner I just put tgthr 918-210-0254 💪
Way to go Luke!! ⭐️⭐️⭐️
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Wow, killing it!!!
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I’d love to see a video on in person business to business sales. Merchant processing if you dare :-)
Amazing ❤
If you want to overcome high-pressure sales, people do your research before you go to the dealership decide on a price that makes sense for you. If the car meets your needs offer them the price tell them yes or no don’t answer questions like how much monthly payment do you want and whatever you do if you don’t have to never trade your car, they will give you 4-$6000 less than you can get on your own On average.. I buy cars for living and make it easy on the sales people. I don’t even go to the dealership I tell them via text or email. This is my price. If yes, send me the paperwork will start the process.
Awesome 👍
If you can't overcome someone who still insists they have to go home and think about it or show the vehicle to someone else you might want to offer them to take the vehicle overnight. When you do that you're going to get another opportunity to sell them again because they have to bring the vehicle back. And by the way if they're for real, they will take it overnight. Great job Andy and Luke, really good stuff!!
LOVE THIS!!!
@@AndyElliottOfficial Thanks amigo! I've always been a big fan of offering this and it also separates the contenders from the pretenders!
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I am 50 years old, been in sales for most of my adult life. Getting ready to start selling cars for the first time ever, and could use any advice I can get. I consider myself to be really good at just about everything I do, but this is new to me, and I just want to really do whatever it takesto succeed, so my wife doesn't have to work so hard anymore, and she can spend more time with our daughter. Thanks for this video, I will be watching it many more times to come.
I’m in the exact same boat!
Hey Dave, I can help you crush it. Shoot me a text ASAP 918-210-0254!!!
Hi Erick, I can help my man! Shoot me a text 918-210-0254 and let’s dominate 2022!!!!
Great job, Luke! Impressive!
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