LOL. That girl not being able to answer the phone and smile at someone at the same time. "It's not like I'm going to be able to catch on to this training in two hours."
Looking it up this place it only closed recently, I think 2020. Looking at Yelp, Shushan continued to work there till the end. She seemed so lovely and was the most professional out of the lot. I hope she is doing ok
Yay!!! Watching Tabatha during the pandemic has been the best thing I've seen on RUclips, it's both enjoyfull and really satisfying seeing Tabatha said the truth to the delusional business owner and their staff. Also the early 2000 highlighted hair, metallic eyeshadow, and not forgetting the fashion. Very low rise jeans, anything with peplum, and so much more. I LIVE!!!....
That's how the 80s eyebrow style was, we plucked and plucked, now most my age have Cosmetically tattooed eyebrows, I love mine, they look better than the thin line. 😂
@@Ethericrose I remembered even my late mom and aunties plucked their eyebrow until very thin. And wearing very busy print clothes... My cousins they also wear the those low-rise jeans...
Sorry something called me about the comment that “ during the pandemic“ but this comment was written a month ago I was just wondering what pandemic you are in?
She reminds me of a school girl in her first job. Many simply doesn't understand that doing things half-assed on the job actually has consequences, unlike at school or most homes.
@@360_bratat a small salon, yes it is the easiest job in the world. She's not a receptionist for a huge company; all she has to do is pick up the phone, welcome the clients and schedule the appointments. And again, it's a small salon, it's not like they get calls non stop.
@@AppleSofi notice how i said "being a receptionist" and not "being a receptionist at a small salon"? i've been a manager, a consultant, a professional writer, a cashier, RETAIL, and i'm telling you, being a receptionist was one of the shittiest jobs i ever worked.
The tears and the craziness? My first thought was that Candolyn is a woman stressed out either with depression or ADHD and needs medical help. So glad to see professional help brought in.
I am thinking bipolar.. The highs and lows, swinging so fast. Not a bad person, but in a conflicted situation, she would probably benefit from medication, just to tone down the highest and lowest levels, so she would have more control over her own emotions. (Not to make her feelings flat, just to have better control over the highs and lows)
@@mabouxia24 I have ADD and this ain’t it. My father is a psychiatrist of over 30 years. So I’m far more educated on the topic than you will ever be . Go to bed.
Totally love Tabatha. Talented , deals with nonsense in a straightforward and empathetic way, warm without being sappy. Great role model. Thankyou I don’t care whether the show is staged or not your content is inspiring thanks
All these people mocking about Candolyn crying. Can‘t you she tht she is close to a complete break- down? Bullying her is not helping. Therapy might though.
I've been a cashier for 31 years......customer service is so easy...I don't understand why she had such a big problem answering phones and taking appointments.....
I don’t get it either I was 17 and working in customer service roles I even got employee of the month several times for my customer service skills it’s hard to figure out
In all fairness - and I've done office management where I can be answering the phone, doing the VAT return and reporting to the Finance Director in another country (all versions of which you'll have experienced; the minutiae changes but it's all the same juggling!) - it was both an odd set-up and she received conflicting instructions. Tabitha told her to mouth something to the waiting customer whilst the owner told her to greet the physical customer and put the caller on hold. And it was an odd set-up. The phone needs to be in front of you, not tucked around a corner. My first rule of training littlies is that telephone lights will tell you what's going on and you keep picking up those callers until every one is routed. You can't do that without the phone in your direct sightline. It's not difficult but like anything, it needs training and practice. In a single-handed role such as a salon it's far better to pay a little bit more for someone already trained in the basics - each of us have probably been in situations where you're training someone and you divert calls over a certain point so they don't get overwhelmed, but you can't do that in a situation like this. And she had no interest in learning or in keeping the customer happy. I'll take all the time in the world to train someone who genuinely wants a happy customer but if they don't care it's a pointless exercise. Nice is more important than competence in CS every time, at least from my pov. I wish call-centre employees got better treatment and more respect because those who do it well are a serious asset to any firm.
Same, I’ve worked in real estate as a property manager and covered the reception role at the same time as well as sales support and still been friendly
I mean... HOW DIFFICULT is it to tell the client infront of you that you will be with them in a couple minutes and have a seat. OR put the person on the line on hold and ascertain the visit of the walk-in client. She made it like its rocket science!!
I'm anxious (social anxiety), but i know that you CAN'T hanging up on someone WHILE greeting somebody else. I think she's really oblivious and passive agressive. Even when Tabatha told her MANY times to tell the client irl (with whispers and gestures of course) to wait a lil bit before going with them, Janice still does it!! It's very disrespectful, rude and inacceptable!
“I thought it was really unfair she threatened my job just because I was hanging up on clients 😔” Girl give me a fricken’ break, first job or not you’re getting paid so get better or get out
I live in Midland Ontario, what I wouldn't give to have Tabatha come into my business. What a educational experience it would be, but most of all a honor.
Ask everyone in your business to go home and watch one season of Tabatha, and then ask them: “what would Tabatha say about this business?” . That is how you get the same effect as if she really had been there. It is consequently about the leaders needing to lead, the leaders needing to educate and inspire, and the leaders implementing rules and consequences. And of course getting your business into this century.
Candolyn's constant crying is ridiculous. She needs to get a grip in the workplace. I fell it was manipulation. As soon as Tabatha asked Candolyn to paint over the mural, she cried. The staff then were "confused". Janice's knows tears and being upset will get her sympathy from her team. Glad I don't have a boss like Candolyn, I'd walk out. Those tears and tantrums are pathetic in the workplace and not conducive to a postive working environment. Candolyn accusing Janice of being "whiny" 😂 That was rich coming from matter cry baby manipulator. Dreadful boss. I was glad Janice walked out. Look at the state of the owner. Nightmare.
I'm at 34:09 and Janice needs to go. Bad attitude, eye-rolling "it's all new to me" excuse. It's not your first day and if being polite and considerate is new to you, then you have a big hill to climb. Nothing is welcoming or engaging about this unit. The sneer and contempt at 33:49 should be a red flag. Yikes.
The owner likes listening to her own voice, Many people do not deserve a business its so wrong for people who really want their own buisiness n this weirdo has no idea what a mockery
You know what, I’ve been through menopause (until wonderful HRT!). There are loads of horrible symptoms, but they are not an excuse for crying and whingeing over every bloody thing
Not really an excuse. Thousands manage or seek help. I think when this was filmed it wasn't commonplace to get help or seek answers. But if you're that emotional then help might be required.
Lol right? If her salon doesn’t work out she could paint. I was hoping Tabatha would say it’s nice but not appropriate but nope she a straight savage 😂😂 “it’s ugly”.
OMG what's with the constant tears!!! If I worked at this salon I would have looked for a new job immediately. Who wants a boss who keeps crying. Sooo unprofessional! And the owner should not have hired that receptionist in the first place.
I wish there were new seasons - 2020’s Tabatha would be great. I love her so much! Thanks for the upload
This show was the best. Would love a return.
I wonder what her salon will b now
LOL. That girl not being able to answer the phone and smile at someone at the same time. "It's not like I'm going to be able to catch on to this training in two hours."
😂😂😂
I absolueteley LOVE Tabatha's hair here! And the pencil skirt, so classy and elegant SHE'S THE BOSS
That receptionist should have been fired. She hangs up on ppl, intentionally.
AGREE 👍👍💯💯
"All this training is new to me" from the receptionist. You shouldn't need training In how to treat people with basic courtesies.
IKR!!! 🤯 Clearly she didn't have that in her upbringing...
@@shalanathomas7751I kind of wonder if hanging up like that was what her family did, bc how else does that make sense?!
Looking it up this place it only closed recently, I think 2020. Looking at Yelp, Shushan continued to work there till the end. She seemed so lovely and was the most professional out of the lot. I hope she is doing ok
@shrotcake probably due to the pandemic like everywhere else
Yay!!! Watching Tabatha during the pandemic has been the best thing I've seen on RUclips, it's both enjoyfull and really satisfying seeing Tabatha said the truth to the delusional business owner and their staff. Also the early 2000 highlighted hair, metallic eyeshadow, and not forgetting the fashion. Very low rise jeans, anything with peplum, and so much more. I LIVE!!!....
The pencil-thin eyebrows
@@smachael07 that!!! I'm totally forgot about that... hahahaha!!~~~
That's how the 80s eyebrow style was, we plucked and plucked, now most my age have Cosmetically tattooed eyebrows, I love mine, they look better than the thin line. 😂
@@Ethericrose I remembered even my late mom and aunties plucked their eyebrow until very thin. And wearing very busy print clothes... My cousins they also wear the those low-rise jeans...
Sorry something called me about the comment that “ during the pandemic“ but this comment was written a month ago I was just wondering what pandemic you are in?
I like how Tabatha got frustrated with Candolyn crying ! 😂
I too got frustrated 😅!
@@priscamolotsi same!
Being a receptionist at a small salon has to be the EASIEST JOB IN THE WORLD!
If she can't do it, she obviously doesn't want to be there!
She reminds me of a school girl in her first job. Many simply doesn't understand that doing things half-assed on the job actually has consequences, unlike at school or most homes.
Right, she was pathetic 🤦🏽♂️
it's not the "easiest job in the world" but yeah, she was a mess
@@360_bratat a small salon, yes it is the easiest job in the world. She's not a receptionist for a huge company; all she has to do is pick up the phone, welcome the clients and schedule the appointments. And again, it's a small salon, it's not like they get calls non stop.
@@AppleSofi notice how i said "being a receptionist" and not "being a receptionist at a small salon"? i've been a manager, a consultant, a professional writer, a cashier, RETAIL, and i'm telling you, being a receptionist was one of the shittiest jobs i ever worked.
This episode was 90% Candolyne crying ; 10% actual show . Candy darling r u ok ?
The tears and the craziness? My first thought was that Candolyn is a woman stressed out either with depression or ADHD and needs medical help. So glad to see professional help brought in.
Saaaaaaaaaaaame!!! I was about to say that is rude to call her crazy when she probably has ADHD !!!!
I am thinking bipolar.. The highs and lows, swinging so fast.
Not a bad person, but in a conflicted situation, she would probably benefit from medication, just to tone down the highest and lowest levels, so she would have more control over her own emotions.
(Not to make her feelings flat, just to have better control over the highs and lows)
Her insanity is not adhd
@@nowirehangers2815 It might be though. But who are you ? Her shrink ? Stop judging. Thank you.
@@mabouxia24 I have ADD and this ain’t it.
My father is a psychiatrist of over 30 years.
So I’m far more educated on the topic than you will ever be .
Go to bed.
Totally love Tabatha. Talented , deals with nonsense in a straightforward and empathetic way, warm without being sappy. Great role model. Thankyou I don’t care whether the show is staged or not your content is inspiring thanks
the people walking into traffic to get away from the flyers is so relatable
All these people mocking about Candolyn crying. Can‘t you she tht she is close to a complete break- down? Bullying her is not helping. Therapy might though.
I'm laughing so hard on Janice 🤣.I have never seen such a useless receptionist
I think the cherries were the blonde's, cause she instantly smiled when Tabitha asked everyone. Or she know who did put them there!
Yep she was sus
My guess is Wendy, because she blamed Candolyn instead.
I've been a cashier for 31 years......customer service is so easy...I don't understand why she had such a big problem answering phones and taking appointments.....
I don’t get it either I was 17 and working in customer service roles I even got employee of the month several times for my customer service skills it’s hard to figure out
In all fairness - and I've done office management where I can be answering the phone, doing the VAT return and reporting to the Finance Director in another country (all versions of which you'll have experienced; the minutiae changes but it's all the same juggling!) - it was both an odd set-up and she received conflicting instructions. Tabitha told her to mouth something to the waiting customer whilst the owner told her to greet the physical customer and put the caller on hold.
And it was an odd set-up. The phone needs to be in front of you, not tucked around a corner. My first rule of training littlies is that telephone lights will tell you what's going on and you keep picking up those callers until every one is routed. You can't do that without the phone in your direct sightline.
It's not difficult but like anything, it needs training and practice. In a single-handed role such as a salon it's far better to pay a little bit more for someone already trained in the basics - each of us have probably been in situations where you're training someone and you divert calls over a certain point so they don't get overwhelmed, but you can't do that in a situation like this.
And she had no interest in learning or in keeping the customer happy. I'll take all the time in the world to train someone who genuinely wants a happy customer but if they don't care it's a pointless exercise. Nice is more important than competence in CS every time, at least from my pov. I wish call-centre employees got better treatment and more respect because those who do it well are a serious asset to any firm.
Same, I’ve worked in real estate as a property manager and covered the reception role at the same time as well as sales support and still been friendly
Need to keep the salon clean too...Very Important
Customer service is the WORST job I ever had.
Best thing Janice left. Hope this salon is successful.
New training? Girl you were supposed to be doing that already 🤣
I love Tabitha, she not afraid of exposing/telling the truth of hw it is
I mean... HOW DIFFICULT is it to tell the client infront of you that you will be with them in a couple minutes and have a seat. OR put the person on the line on hold and ascertain the visit of the walk-in client. She made it like its rocket science!!
I'm anxious (social anxiety), but i know that you CAN'T hanging up on someone WHILE greeting somebody else. I think she's really oblivious and passive agressive. Even when Tabatha told her MANY times to tell the client irl (with whispers and gestures of course) to wait a lil bit before going with them, Janice still does it!! It's very disrespectful, rude and inacceptable!
Thank you for posting! I had not seen this episode before and I just loove this show. Thanks thanks
Janice needs to be fired! Follow basic rules of contact. Reception is so important! She can't do it. Leave!
The owner looks so beautiful after the hair makeover by Tabatha! Wow!
Janice - this training is new to me so it’s not like I’m gonna catch on within 2 hrs 😂😂😂
Yessss! Another episode! Yuk the part with the grapes was disgusting
🍒
It's gross but hilarious!
“I thought it was really unfair she threatened my job just because I was hanging up on clients 😔”
Girl give me a fricken’ break, first job or not you’re getting paid so get better or get out
I would be upset if a business hung up on me, it's unprofessional and rude. And most of all it's losing Customers and Money.
I think Tabatha is great, professional in every way.
I live in Midland Ontario, what I wouldn't give to have Tabatha come into my business. What a educational experience it would be, but most of all a honor.
Ask everyone in your business to go home and watch one season of Tabatha, and then ask them: “what would Tabatha say about this business?” . That is how you get the same effect as if she really had been there. It is consequently about the leaders needing to lead, the leaders needing to educate and inspire, and the leaders implementing rules and consequences. And of course getting your business into this century.
TABITHA'S HAIR LOOKS MUCH BETTER IN THIS EPISODE
How can that receptionist not know what's going on when there's a camera in her face
“Who eats cherries at work?!”
😂😂😂💀
About the receptionist - sometimes it's not someone's behaviour that it's the problem but the personality
Agreed.
She was completely incompetent as a receptionist but seemingly couldn't care less.
No social skills.
Definitely not the job for HER.
I want Tabatha to return to my screen!!!!
Candolyn's constant crying is ridiculous. She needs to get a grip in the workplace. I fell it was manipulation. As soon as Tabatha asked Candolyn to paint over the mural, she cried. The staff then were "confused". Janice's knows tears and being upset will get her sympathy from her team.
Glad I don't have a boss like Candolyn, I'd walk out. Those tears and tantrums are pathetic in the workplace and not conducive to a postive working environment.
Candolyn accusing Janice of being "whiny" 😂 That was rich coming from matter cry baby manipulator. Dreadful boss. I was glad Janice walked out. Look at the state of the owner. Nightmare.
I'm at 34:09 and Janice needs to go. Bad attitude, eye-rolling "it's all new to me" excuse. It's not your first day and if being polite and considerate is new to you, then you have a big hill to climb. Nothing is welcoming or engaging about this unit. The sneer and contempt at 33:49 should be a red flag. Yikes.
I’m gripped now looking for this 😂❤
Tabatha new hair suits her very very well. Love u Tabatha !
New hair from 80'ies? This IS a long time ago...
But she look good!
Yesss
I also love it on her. Her style is impeccable.
Tabitha you are amazing !! Omg..Candolyn stop the crying and be a strong powerful business woman !!
Janice is boiling my blood 😭
Right!!! 😤
I agree supprised she lasted as long as she did she was a liability to the business
Thank u for this episode, i had a bad day and i needed it
how can you disrespect tabitha and call her strong headed beatch! so disrespectful after everything she did for you. wow
If some random dude came up to me on the street in jeans and a t-shirt saying they are a 'stylist' I would just laugh and walk away.
I love this woman....if only more women had her determination........
😂So, who put the cherries in the cupboard?🍒🍒🍒🍒🍒🍒
It was definitely Candoline 😆
Yooo thank you for the episode!! Bless you
The best thing was the receptionist leaving she just didn’t give a shit and it was obvious.
„When Candolyn can’t handle it…“ kinda sounded like a rhyme… 🙊
The owner is such a hysterical lady!... What a cry-baby.😮😊
Tabatha is so beautiful when she smiles
I never see this episode. Thank you!!
Between talking about herself in the third person and the crying Candolyn is driving me insane!
Thank youuuuuu for the upload 🙏🏻🤗❤️
The staff need to be willing to learn! Please listen. And clean.
This woman is depressed
That’s the first thing I noticed. She seems severely depressed.
@@whyisthisdifferentnow so true 💙
OMG Candolyn's end comment. Classic: 'Thank you, you hard headed bitch.' 😂😂😂😂😂
Who hangs up on Tabatha? Are you insane?
Cant believe the recepcionist just hang up
As an owner, if I have to repeat myself about the rules, then you are fired.
Tabethaaaa ❤I got tonsolitis, I feel so bad and seeing a whole new episode made my freaking day let’s goooooo
Me too how r u feeling
Get well soon both of you, tabatha stans are tough but lovely x
Feel better both of you
Ooh, tonsillitis is horrible. Hope you got well quickly
well the most important question wasn`t answered: who ate the cherries :D
No one, that's the problem and why they were decomposing in a cupboard 😂
I was hoping Tabatha was going to drop some secret surveillance footage 😂
Candolyn started the show crying .....and ended it crying........
Tabithas Aura and Talent are extremely extreme!
My god 🤦🏼♀️ talking about herself in the third person
That was strange, wasn't it?!
@@birgittkellermann1420 yes ! I mean sometimes people can do it jokingly but she was doing it…. A lot !
A new episode! Thank you so much!
Ive watched tabetha pick up clumps of old hair. 🤢🤢 But the cherries made her vom.😂
How can Janice find nodding at someone difficult???
It’s so weird Candolyn talks about herself in the third person
I sometimes do the same but only when im alone😂
She cried without tears. It’s all an act.
It's great to see earlier episodes.
Ok this lady might be crazy…. 😮 but the staff are also terrible.
Yeah it is both
It is definitely both
Yeppp!!
I love Tabatha !
Crying isn't professional: go in the bathroom to cry...better yet, do it at home.
Goodness me that lady is an emotional wreck hope things got better for her
basic etiquette is new to Janice? what?
All these beauty salons are dirty. Doesn't the govt do inspections in "first world" US?
Not only are the salons dirty but the staff are scruffy with bad hair. Glad I am not in the USA
Love how T's now wearing a pop of colour with her black. ❤
I've been looking all over for this episode
The owner likes listening to her own voice, Many people do not deserve a business its so wrong for people who really want their own buisiness n this weirdo has no idea what a mockery
Why do all the hairdressers in all the episodes have the worst hair ever?
Because they have what was modern in the 80ies...
This is 90s
Because the show was filmed 20 years ago.
@@amandarobbins2530 Oh.....did not know that
Haha great point 😂
Damn! Another mature owner / stylist that is clearly going through the menopause. 😢😭😥😭
You know what, I’ve been through menopause (until wonderful HRT!). There are loads of horrible symptoms, but they are not an excuse for crying and whingeing over every bloody thing
Not really an excuse. Thousands manage or seek help.
I think when this was filmed it wasn't commonplace to get help or seek answers.
But if you're that emotional then help might be required.
Being a receptionist is too much 😂😂😂
The art wall was beautiful
Lol right? If her salon doesn’t work out she could paint. I was hoping Tabatha would say it’s nice but not appropriate but nope she a straight savage 😂😂 “it’s ugly”.
Beautiful for a fish n chip shop
Yuck
Tacky.
Omg the tears in this episode are so annoying
I do not see any tears
I'm so sorry for Tabatha that she lost her wife of many years...
she did? Oh that's awful.........
Wife not wive
@@citizenerased7746sorry,I'm from Germany ...
Just love Tabitha dose not mince her word says it as it is go Tabitha
@@citizenerased7746 😂
Whooooop A new one
Bring.it.on.😎😎😎💇♀️💇♀️💇♀️
OMG what's with the constant tears!!! If I worked at this salon I would have looked for a new job immediately. Who wants a boss who keeps crying. Sooo unprofessional! And the owner should not have hired that receptionist in the first place.
At the end she's still boo hooing (dry eyed)😂
More this, please!
Craziest boss, I've seen in a LONG time. 😂🤦♂️😖
Woooo thank you ❤
Why do they never understand they are that bad,if they were as brilliant as they think they are,they wouldn't be in debt.
they never touched on the srealing by staff
I love Tabatha
the crying... I never cry 🙄
😂
WONDER where Janice is now?? wonder if she improved?
I can't read or hear what she said about the customer...screen was too big and cut it out damn it...
Haha love this
"I look a Chinese boy." Wow
That whole painting over the mural scene was disturbing and completely unnecessary.