Verizon Extender Will NOT Connect Wirelessly
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- Опубликовано: 3 окт 2024
- Here is my updated 2024 Verizon Fios Experience. I am happy with the service overall. Just got a little frustrated when I wasted so much time!
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Update Video Live!
ruclips.net/video/rH8Zjc_OZsY/видео.htmlsi=tRfBuwz0UXS_BobF Guess What? I got the New Extender from ALL of YOUR Suggestions. Thank you so much!
Thank you for taking the time to make this video. Very helpful.
No problem at all! I actually wanted to follow up I had three phone calls with Verizon since I made this video and a technician came to my house this morning. He was supposed to install an Ethernet cable per the supervisor of my area, however when he got here he told me to just plug the extender in coaxial... Apparently even if you don't have TV you can still use coaxial for the extender. One end of the coaxial must be plugged into the router though
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Thank you very much. saw plenty of videos that had the old router and now I know why.
I actually found a solution from Verizon! I'm in the middle of uploading a new video. Not 100% sure about it but it took me like 6 weeks and five phone calls and a technician visiting the house. All for them to just do what I asked them to the first time
Thank you for this video... I've had this "extender" for months thinking i was just doing it wrong... Not compatible, it all makes sense now
Yeah it's completely insane the way Verizon does things now. It seems like somehow They go back in time. Apparently they're coming out with a new modem or router very soon. So stay updated I may make an update video
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I just upgraded my Verizon Fios internet from a paltry 75/75, which I have had forever to 300/300. It has been a major nightmare. I can't even go into it because it has totally stressed me out being a senior or 75yrs having to deal with a cancer diagnosis. Horrible service, the only person worth anything was the installation person who they eventually sent out because it was so messed up! Next time I will probably switch to Spectrum. How much worse could they be?
I'm pretty sure they are all usually similar. As long as it's fiber optic I would say it would be okay. If it is broadband or cable I would avoid it. At least now you're downloads match your upload. I'm sorry you had to go through all of that. I wish you the best and hope you get better soon.
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had the same problem with router and extender, Verizon sent me the old router without any problem. Now everything is fine.
Oh yeah I got 2 extenders from Verizon for free and both of them don’t work wirelessly with the new router
Thank you so much for sharing this info! I was driving myself crazy trying to get the extender working wirelessly. After checking the offical troubleshooting guide, I can confirm that this extender doesn't work wirelessly with the recent router. I feel like they need to update their installation documentation in the box to clarify.
Yeah they are having a lot of issues because of this equipment and they refuse to fix it. So they're going to have a lot of unhappy customers. I ended up calling until they found somebody that could help me.
I just upgraded from an old Verizon, and the extender does not connect to my router. The extender starts off great then goes back to yellow. I have moved all around my house with no luck. My new router and extender came together, I never upgraded until now and the wifi is horrible. I miss my old router with was the black one.
Are you also trying to connect wirelessly?
I was told I had to pay $150 to put a coax cable in. It’s crazy that they even market its “wireless” total waste of time and loads of frustration.
Okay do not pay for coax!!!! I just had a Verizon tech at my house this weekend. I tested the coaxial speed it is half that of the router. So if you're looking to maintain the speeds you have it is horrible. I am about to test the brand new Cr1000a wireless extender replacement. If you have the square router like I do you may want to subscribe and watch my next video. If you don't mind is your issue coverage related? Just not big enough for your house or is it a speed problem?
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Thanks!
Thanks for your video, it was very helpful!
We just have all this new equipment from Verizon and we have the same problem with the extender!!!
NOT WORKING WIRELESS AT ALL!!!!🤬🤬🤬
Yeah I am super surprised at the great response I've had from this video. Unfortunately I knew going into it it might be a big issue
thanks for the video, i was considering getting this router and you saved me from a lot of wasted time and frustration.
Which one? The new Verizon? It's not bad if they give you the right extender 😜
I have had 5G for 5 months. 300mbps +. I live outside of town. Router speed dropped last week to 50mbps. Verizon sent me a new router. Works great, back to 300+. Turns out it was a network cell tower problem. Now the extender wifi won't pair. They are sending a new extender.
Yeah I think their file system is fiber optics and their 5G coverage is completely different.
I don't know how you are chill about it. While paying your hard earned money! I am going through the same problem and their customer service has been a nightmare! Especially since my 1GB plan isn't as good. Lots of Internet drops and interruptions!
I've been down this road before with Verizon. They have tons of ways around every guarantee they give. They only guarantee wired speeds from your modem. I do not guarantee Wi-Fi speeds. I don't think they care at this point because soon every house will be 5G or Verizon home internet. The days of cable and fiber optics are limited. I did speak to a supervisor who said they may be coming out with another router in a year and a half. Maybe I should complain and try to get money off my bill lol
@@PizzlesTechTime I think they know we won't go anywhere. I have researched different providers and either their wired data speeds are low or if they are high or on par with Verizon's. Their comparable pricing is way high. Also didn't VERIZON win The battle for Straight Path Communications' extensive portfolio of valuable 39GHz and 28GHz wireless spectrum licenses a few years back? Very crucial in developing 5G networks! They know they have us by the 🏀🏀 lol! The only way to get their attention is a social media blast of your problem tagging Verizon and competitors and tagging their CEO lol 😆... Suddenly you jump in priority to be helped!
P.S. Btw, Thanks for engaging. I appreciate you!
i had my router like 2 feet from window i moved it right next to window and noticed a dramatic change in download speed for the better sometimes these older houses have old pipes that are metal can mess with signals dont even think im gonna use the extender at present.
Yes if your Wi-Fi signal is strong you most likely don't need the extender. It is more likely to reduce your speeds than make them better. Depending on the technology your router and extender is using.
How infuriating….. I’m in the same boat.
I have the old router and 2 extenders connected wirelessly and it works very well. I recently called to change my router. The children complained that the Internet was weak around the area of their bedrooms but Verizon didn’t want to change my router I founded weird but they did send me another extender to be connected wirelessly and now everything is wonderfully fine.I understand now why they didn’t accept the change.
@@Enerolisa Yes it took a long time but no it is working pretty well.
You know you can use any kind of extender... I did before my extenders showed up. You can use any kind of extender as long as your network name and password are exactly the same for your 5 GHz and your 2.4 GHz
Yes I totally understand that. My use case was a little random though. I needed another Ethernet port for my server And I live in a house with no updates. I had to beg the landlord to put a few new plugs in because the knob and tube wiring was berserk. So I have no ethernet and the coaxial is not hooked up because I don't have television. So my use case was a little bizarre
This is the exact same shit that happened to me!! I was so mad yesterday, they say how they dropping a new router that will work with the new router!! Supposedly it drops next month, that's what the Verizon guy said
Yeah I'm hearing all sorts of different reports.... We need a support group for victims of Verizon lol
Same issue. I was furious
I have the e3200. I needed to use an ethernet cable to to get the extender connected to the router. It wouldnt do it wirelessly. When i moved the extender to where i want it the light is yellow which means no connection. I guess the ethernet cable needs to be connected all the time which defeats to purpose in my mind. I would need to run an ethernet cable from my livingroom to my basement.
Yes it depends on the router you have They have a wireless extender for their new router as well. I have had no issues since I've got the new one.
I have the CR200A and the new extender cr1000a but i dont have a ONT will they work with out the ONT?
I mean how do you get internet if you don't have an ONT? Do you have direct fiber
I’m not sure how your friend got his extender to work with the g3100, I have that and the extender simply doesn’t connect wirelessly. Everything I’ve seen online has said the same thing
The G series router and extender should work together and now the C series should work together?
Yesterday I spend hours trying to conect that fucking shit.
Did you Figure it out? I can advise if not?
@@PizzlesTechTime . Yes I did it today. Thanks you for asked.
My old g3100 router started dying recently, and asked verizon to send me a new one. They sent me a new g3100 2.0, a e3200 extender, and a new cr100a router. I was promised my bill will not increase, so for now it all stays. Just figured out the extender will not work wirelessly with the cr series router, but luckily in the basement where the extender was going is access to another lan, and ill be using the second router down there for my personal gaming network. Zero use for the extender lol
Got a new computer. Verizon ignores it.they say it phone works so to hell with you. I wanted to pay Verizon for a visit as I run a ministry for chronically iii. No! Your phone works and beyond that we don't give a damn! Absolutely jerks!
Tried connecting this wirelessly and surprise it didn’t work. Called customer service who said they would send a technician out to connect it via cable for an additional $200. I feel more than a little hoodwinked by Verizon. The router was working fine until about a month ago and now the internet cuts out in places it didn’t. Can’t help but feel this is done on purpose so we have to get the engender. Not sure what to do next.
Are you using this specific extender? They have a new extender that does work wirelessly. If you would like to email me I can try to help or just respond to the comment
@@PizzlesTechTime Yes I am using that exact extender. What should I be using that actually connects wirelessly.
@@DaryusGazder luckily for you I made a whole video about this lol. ruclips.net/video/rH8Zjc_OZsY/видео.htmlsi=V6SY-49kIxydHdXs
I spent hours between picking up the router and extender from the Verizon store, attempting to install… which never worked. Calling customer support… finally getting tech support that admitted new router does not work wirelessly with new extender. He put in an order for an older router. I went to the Verizon store to pick it up and they told me the order was to swap out for the very same router. So they could do nothing. I would have to call the customer support line. I called the customer support line while I was at the store, the rep stated that they had no other routers. They could only give me the current router that I had, which was the very new one, and that he assured me it was compatible. I told him your tech-support told me it was not compatible and I spent hours trying to set it up and it is not compatible. I ended up requesting a change order to return the extender come to find out they were charging me $20 a month for it so I really don’t need it. I’ll buy it cheaper extender from Amazon and take my $20 a month.
That is crazy that you were being charged for the extender. I'm on a promotional plan with Verizon that ends soon. So I decided for the channel sake to take the router to a Verizon store and ask them to help. They gave me a list of telephone numbers half of them were disconnected. I called Verizon the next day. They told me that the wireless extender will not work with my router and then hung up on me. So I figured I'd give it one more shot and text the tech coach that Verizon offers on the mobile app. They then proceeded to try to sell me additional services for 15 minutes before I ask them if they would help me. It took over 45 minutes for them to offer to ship the old router that would work wirelessly. I asked them is this the newest router and they said yes. They will ship me the g3100. At that point I ended the conversation and stopped wasting my time. Verizon is knowingly wasting the customer's time and money. The problem is they will have a new router and a new system coming out by the end of the year. So they really don't care at this point. It really is a shame and I will have to make an update video. I am also looking into a wireless mesh system that will work on Verizon. Apparently you can get rid of your Verizon router all together and use a mesh system. If you get a Wi-Fi 6E mesh system they are fairly cheap. I want Wi-Fi 7 and it is a little bit crazy on the prices right now. Definitely going to keep everyone updated!
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So I have the E3100 still because my mom forgot to send it back, but at the same time I also have the newest router. I also happen to have been sent the E3200 WiFi extender as well and just like the common trend, it doesn’t work wirelessly and I have no coax/Ethernet in my room that I can connect to. Would I be able to just unplug the new model (CR1000A) and plug in the old one (E3100) and continue using the internet seamlessly or is there a process I have to follow? I know the extender works on the old one I just want to know if I can just unplug the power and WAN cables and then just plug it into the old router with no hassle
It's possible that it may work. May need access to the Verizon app to check. It's worth a shot. If worse comes to worst just plug the old one back in. Make sure you are plugging the ethernet cord in the correct jack.
You have to use an Ethernet cord and run it from your router to the extender, after that the WIFI turns on in the extender. This is a stupid design by verizon but that is the way these work.
yeah but once yo9u unplug it the wifi wont work. If i had another port or wire I would just do that. Im looking into mesh@@PipmasterD
I got the extender about a year ago and it’s been working swell now out of the blue now my extender don’t work at all it shows only a solid red or yellow light I can’t get it connect wirelessly anymore. I have the same extender and router
You have the same router as me? Mine would never work wirelessly. Maybe you have the same wireless and extender that go together. I would reset it unplug it and then set it up with ethernet or coaxial unplug it and it should reconnect
@@PizzlesTechTimeyes I have the extender and router that go together, lately my extender don’t work at all anymore unless I have the extender connected to the router with a ethernet cable. If I try to move the extender to a other room it don’t work it give me either a solid red/yellow light every time. I’m going to try the method you recommend too see if it works.
@@shootinglikeimkobe8489 okay I wish you the best of luck. Let me know how you make out and if there's anything else I can do
Ok. The problem had fixed finaly. I going to explain in spanish but you can translate if you don speak spanish.
What you have to do is... asegurarte que el router tiene conexion,luego conectar el extended cerca del router,el cable que trae el extended debes conectarlo entre ellos, me explico... conectar el router del extended. dejarlo unos cuantos minutos a que se conecten y esperar a que el extended tenga una luz solida blanca. Luego vas y lo pones en ese punto medio donde le llegue el internet y donde ese extended pueda transmitir la señal a ese otro lugar donde no llega. Luego q lo conectes esperar un poco y ahi se va a colocar una luz solida blanca como en el router. Y listo
Una cosa mas. Lo que hace el extended es que funciona como un clon,osea va replicar la señal del router y por lo tanto lo que aparecera es el nombre d wifi del router no del extended. Asi que debes usar el wifi name y el password del router,no del extended.
Espero le sea de ayuda!
I have the SAME SITUATION AND I AM NOT HAPPY
Where can I learn THEN to connect COAX OR ETHERNET ?
I own Square Router with Round extender
@@futureman1234 u need to connect ether one. Ethernet is a better option
It’s such bs, spent an hour on the phone with a fios operator listening to the nonsense explanation for Why the wifi sucks for them to send me a extender they know wouldn’t connect wirelessly to the router I have. One and last time with Verizon. Going back to spectrum
Yeah I have no choice and they are getting more expensive by the day. I'm waiting for a 300 dollar credit on my bill for the extender still ...... I would not have over drafted my account but my job cancelled shifts on me and I spent so much money on tech stuff
Thank you for the video. We just switched over from Xfinity to FIOS. Our house is wired with yellow ethernet cords. Do you think if I get the extender and attached to the extender, will it work. Do the router and extender need to be next to each other for this model?
@@genewebb3945 I would need to know your router and extender model. Some models are designed to work wirelessly and some are designed to be connected to ethernet or coaxial. Ones that are wireless can be connected both ways but wireless is more convenient. If you have ethernet cables just plug the ethernet cable into your extender
They did the same to me. They sent me the wrong extender and I couldn’t connect wirelessly. I then called them and the Rep told me they sent the wrong extender. After receiving the new one I had no issues and was able to connect wirelessly. The new extender looks just like the router itself by the way.
Did you have to pay for the new extender? My case is the same too. But when I asked them to send me the correct one, they said I have to buy it because it is not included in my plan. The free one is the one they sent me E3200.
@NhuLam-kv7cg seems like Verizon is a hot mess right now because of a bad product design. No one knows if they have the correct product. Sad
Finally, after chatting with 5 different agents, the last one agreed to send me the new extender CE1000A that will connect wirelessly with the new router CR1000A. It’s been a hassle tho.
@@NhuLam-kv7cgThis is what it says on the Verizon website. This product is compatible only with the Verizon Router (Model CR1000A/B) and the Fios Router (Model G3100). If you pair this extender with other routers, many features, including the SON feature, will not work as designed. I don't know why they didn't send me that one
I'm got back to Verizon fiber hardwired great Wi-Fi sucks on it
Mine isn’t working with ethernet either. Any recommendations?
What do you mean it's not working with Ethernet? It would pretty much have to work if the ethernet cable is live and working? It might be a bad unit or your ethernet connection is no good
I am experiencing lost of internet connection off and on for 3 mo I called Verizon and they said we have a new router and extender keep in mind I already was sent one for the original router. We'll connection works but now I've lost range so they sent a new updated extender that looks the same as the first one. And it doesn't work wirless. I really don't like the wireless router because you have to keep it in a window or close to one just for it to get a good signal but now watching this video it makes since
If it looks exactly the same as your router it should connect no? Sometimes I need to unplug my router with Verizon to reset
Can I have the model number of your equipment router and extender
Thank you for sharing this information. I do not want to go through this. This is a NO GO FOR ME!
I have a brand new video I am finishing right now about the solution
I spent hours trying every port in our house (military housing wired for Verizon Fios tv and internet supposedly- they ship the routers and you’re supposed to just hook them up and go)… literally NONE of our cable/ethernet ports work except the one coming in the home (“home run” wire that comes into the home to send signal to the other wires via the Ethernet hub in the box)
Spent over an hour testing every port while on the phone with them- finally got the home run to work and we ordered a WiFi extender since our router is at the back of the home and can’t get the extender to work at all!!! Ugh!! I miss the days a tech would come out and install stuff man!! In an electrician by trade so I know more than the average home owner too…
Yeah it is absolutely crazy how little the people at Verizon even know about their equipment lol. By the third supervisor you might get a solid answer. I can help direct you to the right extender if you tell me your router model
@@PizzlesTechTime I hooked the extender to the router for about 20ish minutes then moved the extender to our second floor and have a solid white circle now- but pretty sure we have the newest router and the same extender as your video.
As an electrician it floors me that Verizon customer support almost always has NO CLUE how to fix issues as well man! lol Thank you for such a fast reply as well, wasn’t expecting that! You’re a legend bro!! If we continue having issues I will definitely get back with you for tips. Solid white circle means it’s working I guess haha. 🤷🏼♂️
@@jbpitbbqgaming2170 Yes they also use a new Wi-Fi system so that the networks should mesh together perfectly. That also means there's really no way to tell if it works other than signal strength lol. So they know what they're doing there. So the router is not plugged in anymore and the light is straight white. Sounds like it's working to me. Yeah I set a new goal for myself to do this to help people and maintain a positive attitude. It's been working out pretty well for me. Well not financially but mentally and views wise. Definitely on the right path here No problem at all I'd be happy to help
great video had this same problem with slow connection or no connection at all with the extender. I have the 1gb plan, In my case the connection issue was fixed by shutting off the IPv6. I fixed the speed issue myself by buying a ethernet powerline adapter with transfer rate of 2gb and connecting it to the router and using the power outlet to the extender. I now able to push out the full 1gb from the main wifi router and also push out 1gb from the extender, hope this helps. Name of the powerline adapter (NETGEAR Powerline adapter Kit, 2000 Mbps)
Interesting! I ended up forcing Verizon to ship me the new CE1000a router. Editing a short video about it right now.
Great, I will check out the video
Wait, your connecting was working before right? do they give you the extender for free? i just spend half a day with them on chat and they wanted to be buy the extender for $250.
They give the extender with certain plans but it only works wirelessly with certain models of their router. Might be changing in the future
This is clearly an abuse power as well as a violation of her civil rights.
What are you refering to?
Thank you for letting us know. Had the same issue now but been reading this person use TP Link AX3000 wifi extender and he has no issue. What do you think about that extender?
I've never tried it I know those type of extenders are usually just repeaters. Unless the technology has changed. Maybe the Verizon one was just a repeater as well I'm not too sure to be honest
I’m connecting mine with a coax cable and I have issues with it disconnecting I don’t know what’s wrong. the router is downstairs and extender is in my room connected with coax. My PC stays losing connection I don’t know why and it stay blinking not sure why if it’s connected to the coax.
Do you have TV or just internet with FiOS?
@@PizzlesTechTimeI have tv and internet
@@PizzlesTechTimeI’m having issues with my PC it stay disconnecting I jsut got the new router and the e3200 extender
I would try to run the troubleshooter in Windows or forget the Wi-Fi network and try to reconnect by entering the password again
If that doesn't work you may need to check device manager and update your drivers
Mind. Is not working tv wise. Freezing and keep rebutting
I would check coaxial cables make sure they are screwed in. If not unplug the router and plug it back in. If that doesn't work I'm plug it again press and hold the power button then plug it back in.
That is my first super chat. God bless you and thank you!
I had the exact same experience. However after a couple phone calls they are shipping a fios router g3100 to me. Hopefully the replacement router will work as well as the current CR1000A.
Any update?
its crazy cause i went today after i called and on the phone they told me to get a new router. I went to verizon and they gave me the extender you have in this video. It was useless cause i didnt have a type of connection to plug it into to extend. I feel like they didn't either understand me or they gave me the wrong equipment. But its crazy they want me to pay 160 for a technician to come install it.
Yes Verizon has everything backwards right now. They made a really bad move with their new equipment. Apparently there was a Wi-Fi repeater that worked with the new router but they updated it with the g3200 which doesn't work clearly.
You could pay them to hook it up or you could buy the extender that works wirelessly with your router second hand. Not sure how well it would perform.
I've been going crazy over this all day trying to get it set-up. For some reason it's not working with the Coax cable even though I'm getting a greenlight.
That's crazy do you have FiOS TV? I just called Verizon today and went by the store they would not replace the router with anything else
The coaxial usually only works if you have FiOS TV
I have Verizon home 5g internet and received the newest extender, I could not get it to connect wirelessly either, however if you run an ethernet cable to the extender it turns all the WIFI radios on in the extender.
@@PizzlesTechTimeYeah we have Fios TV, it’s almost been 2 weeks and I still can’t get this thing to work. I contacted support and they told me to do exactly what I’ve been doing this entire time. 🙃
Hey Greg, I just got the new extender. It's the CE1000A. It's the same shape as the CR1000A. I just bought it online on Ebay. People are selling it for kinda cheap, I won mine for $75.
That router definitely does not have wireless support! It's a great deal though.
Wait a second why did Verizon give me this extender?
Awesome $@uc÷
This guys videos are so underrated these vids are so high quality and good
Bless your heart! Been doing it a long time Just have been inconsistent because of my job working 50 to 60 hours a week as a truck driver. Just trying not to give up.
@@PizzlesTechTime I think you already made it because even that it may not look like much, you still help a lot of people every video.
@@kareemio_playz You're absolutely right and I like that attitude. Thank you that means a lot.
I have the E3200 WiFi extender. The internet is amazing however my extender seems to reboot every 24 hours. I called Verizon and they said they have no idea what is happening. Anyone have any tips? They offered me a new extender
When it reboots do you have to connect it again? I would take the replacement as this would be super annoying. Basically going through the setup everyday is unacceptable.
@@PizzlesTechTimeonce it reboots I have to wait about 4 minutes for it to connect again. Which is annoying but I hope a new extender would solve this issue
@@GioD14 most likely it is a power supply issue. I would double check my outlet if the other one does the same thing.
@@PizzlesTechTime I have an Anker power strip and on that my Xbox and tv are plugged in along with the extender. Only the extender seems to be rebooting. My tv and Xbox don’t shut off.
I, too, have this extender, and I have just become acclimated to unplugging it when the light turns yellow, at least once a day.
I had the same problem so I won’t go crazy spending my time with Verizon anymore so I’ll drill the ceiling and walls to connect them by ethernet cable.
I just got them to ship me the right extender... Maybe try one one more time
@@PizzlesTechTime they insist that they don’t have more stock of those old ones.
@wellingtonsantos92311 okay do you know your router model? This extender is brand new. It is the CE1000a. It pairs wirelessly with the old router and the new router. I ended up purchasing one and then calling Verizon to complain and they accepted it as a return. I would be happy to guide you through it. Let me know what router you're using
@@PizzlesTechTime my main is model: CR1000A and the extender is model: E3200. Thank you advance for your time🫡👊
Yeah then you're in the same position as I am. Luckily I am aware of the situation currently changing. Verizon FiOS stores now have the new extenders on display. You can purchase one from Verizon for $250. Or you can call Verizon and tell them Model CE1000A is the extender you need and you want them to send that to you for free. At least if it's included in your plan to have an extender that is. I hope this helps as it did for me.
Wait you said the CE100A doesn’t work wirelessly..it does.
No the router will not connect wirelessly with the extender. The old router with the extender will connect wirelessly. Verizon gives you the extender that connects wirelessly to their old router. They do not sell or give the old router. So if you have the old router or buy it second hand it will connect wirelessly.
I'm talking specifically about Verizon's new router the CR1000A. That one will not connect wirelessly their old ones may
@@PizzlesTechTime ooooo. Thanks for clearing that up. Yeah I just received my e3200 for free and my router is currently the Cr1000A but I can’t wirelessly connect the e3200(which I didn’t know) so I was just on the phone with them for almost an hour explaining that I needed the CE1000A and they sent me the wrong one..after going back and forth their supervisor called and said when they have the CE1000A they will call me to make an order for it in exchange for the E3200 free.
@@rsupremexx3971 hopefully that one will connect wirelessly. As far as I know the g 3300 will connect with the g3200. They both look very similar. Verizon really messed up with their latest router having no wireless support. I haven't the slightest clue why they would backtrack. I actually would be very curious to know how the connection is when you get it. Not sure if you would remember to come back and let me know lol
@@rsupremexx3971 also if you have ethernet or coaxial you can plug that into the extender and it should work. I don't have that option.
I was able to wirelessly pair the CR1000 router with the CE1000 extender. It comes with wireless instructions. The extender will let you know where to place it. My router is in the basement and I thought it would go on the first floor but it wound up indicating that it was too close. I put it on the second floor and voila. It did take me two presses to put the router in pairing mode.
Did you purchase the new extender or was it given to you for free? Or are you renting it maybe. Mine is part of my plan already and they do not want to give me the correct extender. It's like blatant bad customer service
@@PizzlesTechTime , I had first been sent the other extender. I sent it back after I realized it wouldn’t pair wirelessly. I had ordered it from customer service. This one I used the Verizon app and just ordered it outright and paid for it.
Nice video. Thanks
You're welcome thank you for watching!