Phone etiquette matters! Thanks for these tips on how to answer the phone at work. I used to be so nervous answering the phone, but now that I have practice I don't even think twice about it!
Sounds like you're totally setting yourself up for success! I love your greeting. It is clear, polite, and positive. That's the best way to do it. Cheers!
Adriana! This is such a great topic because no one really addresses this very much and sometimes it is intimidating and sometimes people sound downright bored or annoyed if they aren't aware!
It's so true - and you definitely don't want to be representing your company as someone bored or annoyed! This is one of those things that seems so small but many people struggle with. Thanks for watching, Heather - cheers!
Thanks for your tips. I would like to know more about vocabulary and good manners when on the phone at work. As an English language learner, I need to learn which are the most recommended polite words to use in this situation.
Thanks so much for sharing. It is something quite simple but can be quite challenging for many people. I appreciate your support in watching and commenting! Cheers!
Its the worst when someone eats on the phone. I had a boss who would eat on the phone, while also riding the city bus! I was like , "Huh?! What I cannot hear you!" LOL! Great tips!
LOL those two things are a great example of what NOT to do when you're on the phone! Thanks so much for sharing your experience and I'm glad you have better phone etiquette than your boss. Cheers!
@@AdrianaGirdler I am excited to answer calls because that's the way I can talk people from the other side and share whatever I know. I am in the purchasing line for machinery spare parts
Good morning/good afternoon, thank you for calling Capital Tractor, said with a smile, no matter my mood 🎉 😁 I’m the primary phone answerer, they don’t want my name, just to get to the correct department. And it gets mighty long. I’m curious to know your thoughts on the no name thing?
It really depends on how the company would like the phone answered, however that being said it is nice to know the name of the person answering the phone incase the caller comes back to you after an unanswered transfer. It just makes it a little more personal. Thanks for watching, cheers!
Hi, Yogita! Thank you so much for watching. The key to continuous improvement is always learning and so happy you have found my channel to do so! Cheers!
It sounds like you are teaching a younger audience. I have a number of other videos that would be appropriate for the younger age group that you can check out. Cheers!
Used the video for my students learning how to answer the phone. Great information. We emphasize talking professionally and you were until the end when you said ' Get my . . . . Was disappointed in that. Not a great example for my students. =(
Hi Donna….thanks so much for your comment. That was a brief point in time when we thought it was ‘hip and cool’ we stopped that a while ago. Please check out my latest videos. Thanks.
Hi Charlie. With hybrid working now being a new norm for many, this video can easily translate to answering the phone from home. Thanks for watching, cheers!
I hear you! That's why my suggestion is only to eavesdrop on their greeting. If they are a coworker, their conversation will likely be about something work-related that you are already familiar with. Thanks for asking a great question! You have plenty of time to master this art before you're in the working world. Cheers!
For sure. It gives the person on the other end clarification of who or what company they're talking to and is a nice and easy introduction. Thanks for watching my tips on how to answer the phone at work! Cheers!
This is so true. If you are in the working world, phone etiquette is a must. You simply can't go without it, which makes it important to learn how to answer the phone at work. Cheers!
Thanks for watching. I'm sure with time a practice you won't feel so nervous anymore. I hope the tips in this video will help you to overcome your nervousness. Wishing you all the best, cheers!
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
Phone etiquette matters! Thanks for these tips on how to answer the phone at work. I used to be so nervous answering the phone, but now that I have practice I don't even think twice about it!
Glad you agree that phone etiquette matters! I'm glad you've learned how to answer the phone at work like a pro. Cheers!
I say "Thank you for calling The Inner Fire, this is Heather, how can I help you?" These are great tips! I always have pen and paper by me.
Sounds like you're totally setting yourself up for success! I love your greeting. It is clear, polite, and positive. That's the best way to do it. Cheers!
Adriana! This is such a great topic because no one really addresses this very much and sometimes it is intimidating and sometimes people sound downright bored or annoyed if they aren't aware!
It's so true - and you definitely don't want to be representing your company as someone bored or annoyed! This is one of those things that seems so small but many people struggle with. Thanks for watching, Heather - cheers!
Thanks for watching! I'd love to know: how do you answer the phone at work? Comment below with your telephone greeting in the office. Cheers!
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Agree with the smile tip. Also find that standing up helps, too. Great video.
It's great to hear that you've already got some strategies on how not to be nervous when answering the phone. Thanks for your comment. Cheers!
You're welcome.
Thanks for your tips. I would like to know more about vocabulary and good manners when on the phone at work. As an English language learner, I need to learn which are the most recommended polite words to use in this situation.
Great tips on how to answer the phone at work! Telephone skills in the office are important to make an awesome first impression.
Yes, knowing how to answer the phone at work could make or break that first impression! Telephone skills are key. Cheers!
Phone etiquette. So important. Your videos are so educational!
So important! Thanks for watching my videos, Katarina. Cheers!
First - eavesdrop
Second - two fingers
Third - Adriana
Thanks for watching, cheers!
Ha! This was a fun one Adriana!
Thanks, Ian! I'm sure you're quite used to answering the phone all day as a lawyer! Cheers!
Thank you 🙏 so much 🙏🌹
You're most welcome! Thanks for watching, cheers!
Totally agree with your advice to smile!
Smiling never hurts! Do you enjoy answering the phone at work, or do you dread it?
@@AdrianaGirdler Depends on the day, lol!
Lol, I'm with you on that! Cheers!
Phone etiquette matters. So simple but yet so profound. I will definitely share this video. Thank you.
Thanks so much for sharing. It is something quite simple but can be quite challenging for many people. I appreciate your support in watching and commenting! Cheers!
Its the worst when someone eats on the phone. I had a boss who would eat on the phone, while also riding the city bus! I was like , "Huh?! What I cannot hear you!" LOL! Great tips!
LOL those two things are a great example of what NOT to do when you're on the phone! Thanks so much for sharing your experience and I'm glad you have better phone etiquette than your boss. Cheers!
Great tips. Thank you Adriana 👍
Thanks for watching! Do you dread having to answer the phone at work?
@@AdrianaGirdler I am excited to answer calls because that's the way I can talk people from the other side and share whatever I know. I am in the purchasing line for machinery spare parts
Phone etiquette matters
Good morning/good afternoon, thank you for calling Capital Tractor, said with a smile, no matter my mood 🎉 😁
I’m the primary phone answerer, they don’t want my name, just to get to the correct department. And it gets mighty long. I’m curious to know your thoughts on the no name thing?
It really depends on how the company would like the phone answered, however that being said it is nice to know the name of the person answering the phone incase the caller comes back to you after an unanswered transfer. It just makes it a little more personal.
Thanks for watching, cheers!
Love your tips!!!!!!
Thanks so much! Do you have to answer the phone at work in your career?
This was.. awesome & helpful!!!
Glad you think so! Cheers!
Thank you.
You’re welcome! Thanks for watching, cheers.
Phone etiquette matters.
Thanks
Smile while answering the phone :) Great tips!
Always smile! Do you have to answer the phone a lot at work?
Amazing listening to you & always learning 👍
Hi, Yogita! Thank you so much for watching. The key to continuous improvement is always learning and so happy you have found my channel to do so! Cheers!
Yea fam, you are right. Great tips
So glad you agree! Do you get nervous about answering the phone at work?
your advise is great and your presentation is even greater
Thanks so much, Lama! Do you ever have to answer the phone at work?
Good advice thanks
Thank you! Do you have to answer the phone often at work?
Not really
thanks for the Phone etiquette tips
Thanks for watching. Do you get nervous when answering the phone at work?
Smile ! Makes Sense ! Fun Video Adriana ! Great Energy !
Thanks so much, Eli! Smiling always works for me when I answer the phone at work!
Thanks for the video I used the audio of your voice and played it through the phone so i wouldnt have to say these things myself.
Glad I could help, thanks for watching, cheers!
Phone Etiquette Matters!
Absolutely, 100%! Thanks for watching, cheers!
amazing video!
Thanks, Brittany! Do you have to answer the phone a lot for work?
Sh*t sounds very professional 👌😄
Hi Adriana, you have a great presentation style. Found you on YT4B
Thanks so much for the encouragement! Cheers!
I was loving this video - about to share with my class... then you drop an S BOMB on an etiquette video? Are you serious?
It sounds like you are teaching a younger audience. I have a number of other videos that would be appropriate for the younger age group that you can check out. Cheers!
@@AdrianaGirdleror you could just be professional with your language choice. Just a thought
Good morning. Bob Smith.
Perfect! Thanks for watching and commenting. Cheers!
Phone etiquette matters
It sure does:) Thanks for watching, cheers!
I say “Holiday Inn Fareham, Charlie speaking how may I help you?”
👍🏻 thanks for watching, cheers!
Very practical tips! And likely things that many people do not think of when answering the phone. I'll definitely be trying the smile tip :)
So glad to hear you'll put on a smile on the phone! Thanks for watching and I'm glad you found the tips helpful. Cheers!
Body language can be perceived over the phone! Smile!
For sure it can! Have you ever had to deal with negative energy over the phone?
That's very interesting! I'll follow your tips on how to use my phone at work, I want to be more professional on this! Thanks for sharing!
Thank you! It's definitely good to be professional when answering the phone at work. I hope my tips help you in your career. Cheers!
Used the video for my students learning how to answer the phone. Great information. We emphasize talking professionally and you were until the end when you said ' Get my . . . . Was disappointed in that. Not a great example for my students. =(
Hi Donna….thanks so much for your comment. That was a brief point in time when we thought it was ‘hip and cool’ we stopped that a while ago. Please check out my latest videos. Thanks.
completed 10/5/21
Awesome!
Three rivers how may I direct your call
Fantastic 🙌 Thanks for watching, cheers!
What if you work from home
Hi Charlie. With hybrid working now being a new norm for many, this video can easily translate to answering the phone from home. Thanks for watching, cheers!
@@AdrianaGirdler Thank you
I am hesitant about eavesdropping, what about someone's privacy? i do talk too fast and ramble.
I hear you! That's why my suggestion is only to eavesdrop on their greeting. If they are a coworker, their conversation will likely be about something work-related that you are already familiar with. Thanks for asking a great question! You have plenty of time to master this art before you're in the working world. Cheers!
I know one thing is that you'd better say your name or the name of your company when you answer the phone... speaking from experience,lol
For sure. It gives the person on the other end clarification of who or what company they're talking to and is a nice and easy introduction. Thanks for watching my tips on how to answer the phone at work! Cheers!
What's sad is that there are people who think that phone etiquette is a thing of the past.
This is so true. If you are in the working world, phone etiquette is a must. You simply can't go without it, which makes it important to learn how to answer the phone at work. Cheers!
I get so nervous answering callls😢😢😢😢
Thanks for watching. I'm sure with time a practice you won't feel so nervous anymore. I hope the tips in this video will help you to overcome your nervousness. Wishing you all the best, cheers!
lol
People still use phones?
;)
LOL - I know it's crazy, but you can't always get away with texting in the corporate world! Cheers!
@@AdrianaGirdler I know...we're really lucky :)
Haha! That's for sure.
People need an education in answering a phone call in general, too many people just pick up the phone in silence.