I didn't know about you, Alex, now I'm reverting to your channel to subscribe. It's always a pleasure to learn from excellent people like you and Lisa.
I think a large problem why so many people are “verbose” is because in school you have to have so many paragraphs... so people start adding random lines to meet that quota and that translates over to our speaking I believe. Awesome video!!
I like the silent breath tip. I noticed in this video nobody said "um" or "uh" during a pause but instead took a quick breath. When giving a presentation or speech, those pauses can feel excruciatingly long to the speaker but really they're hardly noticeable to the audience because they also need some time to register/process what you've just said.
We do need pauses to process the information that was conveyed or take notes, if anyone does that anymore. I don’t care for speakers to run through presentations quickly or on a superficial level, and then e-mail an entire Library of Congress afterward. I feel burdened when I leave such a presentation. My job doesn’t provide office time for me to pore through digital reams of information and articles. Just do a proper lecture so I leave with knowledge I can use immediately. Bishop R.C. Blakes is an excellent speaker and teacher. When he makes a point, he always repeats it.
Actually,I've always known that when people use um or uh is when the person is trying to comprehene and process what is being said and come up with a response.
I’m 74 yo, living in the USA for 22 years, always learning English by myself. How I’d like to have met you before, Lisa! In the last 2 weeks my vocabulary has improved and my pronunciation sounds a lot more better. Thank you so much!!!
To be sincerely honest in my humble opinion without being sentimental and of course, without offending anyone who thinks differently from my opinion but rather looking into serious mater with perspective distinction and without condemning anyone's point of view, i honestly think and believe that i have nothing to say.
DON'TS 1. Don't be verbose 2. Avoid filler words (ex "kind of like"- in the wrong context) 3. Avoid side particles unless necessary(ex. basically, technically, actually) 4. Avoid disclaimers unless necessary (a statement that decreases the value of what a person is saying) DO: Practice by saying "period" or "pause" in your head. Or take a silent breath when you are tempted to use fillers
@@GuyVick You have more pressing bad habits to break. "I be..." is horrible grammar, and reading it immediately conjures unfavorable impressions of you in the reader's mind. Your comment, written correctly, might read, "I use too many similes when I speak."
@@wtfsus538 The people like me who, in your future, undoubtedly, will decide how much money you are paid (if any, at all). So you'd better learn to at least pretend that you care unless you're content being a pauper. Or a rap star. BTW, it's "Who cares?"
Thirty years ago, when I started writing, I read "How To Write Plain English," by Rudolph Flesch. Over the years, I've become a good editor and writer because of what I learned through his book. What you've shared is compatible. Thanks!
Hello 🦋 How are you feeling this minute and hope you're fine and good; I'm using this medium to appreciate and thank you for your continuous support and throughout my movie 🎥 career, once again thank you. Hope you don't mind where exactly are you from??
it's not all about wording.. it's about how you say things, the tone of the voice, the rhythm, the charisma, the personality, the way you use even 'unnecessary'' words to create a tension or an atmosphere, the sincerity, the knowledge behind what you are trying to communicate. Does everybody think they can become amazing speakers just adjusting a couple of words here and there? good luck with that!
This is a great point. It's not all about words indeed especially because we are not all native english speakers. However experience and knowledge of the subject matter always comes out even when you dont use this fancy professional language ....and caring more about your audience goes a longer way indeed.
The video is titled " To Sound Professional and Confident Avoid Speaking This Way 7 Tips".As the title stated, the purpose of the video was to tell us 7 tips which are things to avoid in our communication with others, if we want to have confident, professional sounding communication with others. It was not about how someone could become an amazing "speaker" or how to give good speeches. So no, "it", which in this case is this video, is not about all of the things you stated, it is about the clear, concise, non confusing content of our sentences and how to not be verbose (which, as you can see, is a struggle for me every minute of every day ...lololol.)
I have seen the exact same things with my clients, where they use too many words to express their message and it undermines the force of the message, especially in pitches. I was working with a client the other day and we took out a lot of words like 'I think', 'basically', and 'quite', etc. to deliver her idea with stronger conviction. This is especially important in a pitch, where you have to convince in a short time and show that you're confident in what you're pitching! The pause tip is good too, because you can use it for dramatic effect in addition to giving your audience time to take in your message.
I found this video very useful. However, based on my experience in a professional environment, most people use complicated phrases instead of their concise counterpart to sound professional
I was told this as well. Then I was told I needed to be more friendly 😆 how do you convey that in an email .. Oh you wanted me to ask how your day was 🙄 and how you are
we should all agree that if we are angry we will say so instead of in tone. Feels like that's when real communication can start, instead of impression-management!
One of my teachers advised me to keep the sentences (in writing) short and simple. This made a huge difference in my writing, both at work and university.
I think we're conditioned throughout k-12 to use a lot of fill in sentences when we had to write 10 page essays and such and that spills in to how we speak in more formal settings.
@@onexonesie Yes, agreed, and I could make those long sentences in my native language so that they make sense. Also, for some reason, they were almost a form of a show off - to sound more eloquent or philosophical. Doesn't really work in a professional environment. 😂
Valley girl speaking, ‘Like you know’, is hard to let go. I was a teen in the early 80’s living in L.A. and now these words bring me joy. I’m glad I came across this to help me keep it real though in a professional setting. Thanks.
The problem with me taking a breath in conversation is that people think you’re done and jump in. Combining that with my lack of uptalking and I get cut off often.
Same here. I tell people, "I wasn't quite finished," and they will most often apologize and let me finish. I feel that uptalking and filler words are used to keep others from interrupting them, but they are detrimental to sounding confident and concise.
I've been a native speaker for 47.5 of the 49 years I've been alive, and I must say that the basic tips that you offered here are excellent for me. I've recently made the step from having been a very tactical manager for decades into a director role, which is much more strategic. I am finding that my communications style is necessarily changing, and you've just touched on every way in which it needs to continue changing. P. S. Thank you for being such a cunning linguist! 😊
Communication is an art essentially. These tips can not be cut and paste in our own context. Sometimes a bit of fillers can dilute the tension of the conversation, sometimes disclaimer can soften the hearts of audiences. I believe eventually we will find the sweet spot to be a balanced and effective communicator by trials and errors.
You're doing exactly what she said filling the statement with a lot of filler bulshit to make yourself sound intelligent when the most intelligent are those that can be succinct
I used disclaimer sometimes, when what I’m talking about, could turn into a debate or a point of disagreement. Or to keep from embarrassing the person I’m talking to. Another way I do this is by phrasing it into a question.
????? TIP to this RUclips video "expert". DO NOT USE BIG WORDS WHEN LITTLE WORDS WILL DO. The very first example for "improvement", you have to use the word "verbose" ....and THEN you ask, "do you know what verbose means?" Right off the bat, you are trying to impress viewers/listeners. NOT GOOD. Yes, there are people who talk a lot because they like to be in charge or stop others from contributing. You have made it clear that this video is more for "professional" speaking .....as opposed to casual speakers. Immediately, I challenge this distinction. Just speak properly and don't try to impress people by speaking over them. After quickly identifying what your message is in this video, I quickly jumped through to each section to find our if there was truly anything of merit, specific today's very poor speech practices from today's "professionals" who appear on public media such as news and specialized broadcasting topics and interviews .....and found absolutely NOTHING that truly addresses today's "garbage talk". For example .....in interviews when a question might be asked ...the responder start the response with "I mean ...." ....yet nothing has be said yet. "I mean...." would typically be used to further explain something by using an example or perhaps attempt a different way to explain something. Another example is the use of "ya know" .....CONSTANTLY ....multiple times throughout any sentence. "Professional" broadcasters/hosts use "ya know" ALL THE TIME. Jacqueline Hansen on BNN BLOOMBERG, midday every day, is a very classic example of one of the poorest speakers in the English language world. She also talks like a child which is common amongst females in her generation. This generation of females took up a trend of trailing off their words at the end of sentences, to a very low guttural kind of sound. NOT NORMAL. Another newscaster is Todd van der Heyden on CTV News. He tries desperately to speak intelligently but routinely falls off the rails with garbage "trendy" words/phrases. RHETORICAL QUESTION: How can ANY formal/professional broadcasting company allow such POOR speakers in front of broadcasting cameras?? Anther example is the use of the word "right?" at the end of a statement. This is really dumb when used all the time. It is a word stated as a question, but the speaker has no expectation of anyone saying anything in response. In a sense, it is an assumed acceptance by the listener in agreeing with whatever has been said. I love responding negatively to EVERYONE who tries this tactic, because they are typically unprepared for a response from anyone. They just use "right?" to finish their thought with automatic acceptance from the listener. Another example, very briefly touched on in this video, is the word "like" ....by itself ....a completely useless filler word with no context, meaning, or purpose. It is a TRENDY word that people with very limited awareness about anything ...just adopt. Of course, very unprofessional ....relegated to any gutter-talk environment ....like a drinking establishment. One of the more annoying parts of this video is the fact that ALL of the examples provided are simply "trendy phrases" ....nothing more, nothing less .....but you "experts" seem to think you need to "label" these phrases with a different or more "professional-sounding" term .....as if there is an actual difference ....when in fact there isn't. But I fully understand that you "professionals" are out to try to legitimize your message and perhaps even generate something that doesn't exist .....for the purpose of making some money. I also recognize that there are people out there that really do need to be told how to speak.....but I very much doubt any one of them cares how they speak. .
This is good advice. Generic phrases make someone sound like they're trying to be smart. Filler words make someone sound like they're uncomfortable or scared. Say what you mean and mean what you say.
It's common to use disclaimers when being tactful especially with superiors or clients from a different culture as it helps the point you're trying to make go down smoothly. From what I have learned after spending decades in several multinational companies, sometimes being too direct can be misconstrued as getting uppity with them.
The key in your comment is "from a different culture". In some cultures and contexts, concise phrases may be interpreted as rude behavior and long explanations are needed as a sign of you care about. In other cultures, too much talking may be interpreted by the listeners as a wordy person with a lack of content. Note that Lisa made reference to formal occasions and professional environments in the United States, but you are right when you say that the cultural context of a person or a group of persons must be taken into consideration when you are about to address any speech
Cultural differences are hard to get and they often may cause some unintentional discomfort. For instance, it might be unpolite to address a person you don't know by one's first name in America ("Mr. Smith" or "Mr. Smith"). In Latin America, people generally disapprove when you call them by their family name because they prefer being treated by their first name (Gabriel ou Martha). On formal occasions in the U.S., you treat women as "Ms.", but in some countries like Brazil, if you use the word "senhora" (meaning "Ms." in Portuguese), most women think you are calling them old😁
Already mentioned in the video, side particles or filler can be used but in the right context. Hearing certain words repeatedly would make your statement boring and uninterested. Just use the right phrase on the right time. That's the actual point
Another good reason to use disclaimers is to demonstrate that you are NOT confident in what you are saying, and that you are inviting either constructive critcism or approval. It's tantamount to saying "I'd like to run this idea up the flagpole to see who salutes it", without having to use that phrase.
Verbosity is also a bad habit that education writers demonstrate when writing textbooks. They often beat around the bush and are not clear with the material presented. For example, if a textbook is trying to teach addition, I often see sentences like, "Addition is very important in calculating important figures in life." when a few sentences before, the writer would say, "Addition is a mathematical operator that is useful in our everyday lives." I put the blame in part on the education system in our formal years exaggerating the importance of word count and other meaningless criteria.
true. academic jargon can be overwhelming but it’s also the nature of the community. every community uses jargon that may or may not exclude others, you just have to learn how to read it. the writing should still be concise though
Having just finished reading a book about people in the nineteenth century and their letters, even that textbook verbosity seems lean. It's been called flowery language and seemed to be an effort to flaunt ones' intellect and education. It's exhausting to read.
@@virginiamoss7045 Academia especially old school education is big airhead intellectuals trying to elite themselves and block simple understanding of knowledge that could be improve and better understand without all that jargon.
Seriously so true, for years have seen many top school top consulting folks being wordy to sound cool and intelligent. If you are concise and straight to the point you’re “advised” to elaborate or they call you cryptic.
In your example "I hated the fact that I had to work on Saturdays" being shortened to "I hated working on Saturdays", the meaning actually changed. A more accurate shortening would be "I hated having to work on Saturdays", preserving the concept that the speaker was being forced to do so (i.e., he might not have minded working on Saturdays, but instead hated being forced to do so). Concise is good, but one can overdo it if not careful.
Yes. This. I'm not perfect but I say, if you're called verbose, it's because someone likes to hear themselves talk more than you - Or they're threatened by your knowledge.
As a German in an english speaking work environment, I taught myself to add more words to sentences, because it seemed to be what native English speakers do. Instead of just placing the message like I was used to being a German. I did not want to stick out. Now l will try to get back to the straightforward German approach, to appear more professional ;)
I agree. I also trained myself to say ‘anything’ to show people ‘I speak fast and a lot’. Now I know I can use some good pause to clarify my thoughts and speech.
Although words matter as a leader…there is more to it than that. Your goal is to get a group of people moving forward together. Each situation is different. If you want to be a leader authenticity is very important. You can say all the right things but if people don’t believe it you are screwed. Be honest, be real, and truly care about the people you lead.
I took on my first manager job about 6 months ago. But I recognize that I’m not an effective communicator. So I’m going to take the steps to fix it. I’m so thankful I found your channel! Thank you
Verbose doesn’t hurt anyone. From my CEO to junior staff , as long as you understand each other, keep it moving.. unless I’ll get to her by being concise then who’s judging . In fact I tend to see more native speakers or those who purport to be eloquence English speakers to be over expressive and verbose meanwhile non native English speakers or uneducated folks use simpler more concise words for lack of words !!
It's important to remember that in written English, "for the purpose of" and "in the event that" would simply be considered more formal and in many circumstances they would be preferred if you are trying to convey professionalism. Fully agree with eliminating filler words though. Great Tips!
I suppose it depends on your environment. In upper management I noticed that people tend to be concise because they're communicating with each other as peers, where work changes hands a lot, typically from department to department, and your work loads are often generated by and for yourself. In lower management the opposite is true, you're required to be softly spoken and personable when you give instructions because tasks are delegated out in a more hierarchal fashion, so the nature of the dialogue is different. Larger corporations tend to regulate speech and communication in such a way that instructions cannot be construed as condescending or hostile. So what is "professional" speech changes. Whether or not people think that that is right or wrong is another conversation, but seeing that has enlightened me to the fact that context matters. When you're dealing with a client or customer, being concise can often escalate a grievance and using filler words can de-escalate the dialogue or prevent it from escalating in the first place; because being concise can be seen as being dismissive. Also, when dealing with clients/customers, using "er" and "um" is often just a way of acknowledging the enquiry. If i pause before responding because i had to think for a moment, it's often assumed that i'm ignoring that person even though it was only a 1-2 second pause. I'm not trying to suggest that anything in this video is false, but that in my experience i adapt my language depending on the context of the engagement. I wont speak to a client/customer the same way i speak to my director and i wont speak to my director the same way I speak to "my" employees and i wont speak to my employees the same way i speak to our customers. For example, sometimes i'm in an awkward position where i have to tell my boss "no", but if i just come out and say 'that' then the implication is that i'm questioning their authority. Adding verbosity seems to reduce the potential to introduce conflict in a dialogue. Rather than just saying "no, i wont do that, because: XYZ" which is immediately and unambiguously contradictory, I would say "I understand the request being made, but it's important that we factor in XYZ, so we should consider an alternative solution".
I was tracking in agreement with you up until the end where you refer to… telling your boss,”no”, as concise. You’re correct to not state, “no” to your boss, because it’s not a courteous way to respond in that scenario. “I understand” seems concise to present a respectful response, and then go on to present your opinion, “we could do…..”. Also, I particularly liked your explanation as to how speech can be interpreted as condescending or even hostile. I’ve experienced receiving a lot of that in a setting over the past year, & you’ve helped me actually recognize the truth of it.
@@georgiehughes4858Agreed. Yes tell them no. But give them a BRIEF sentence as to why no. An old boss taught me to always ask for things like this: - Say what you need. - Say why you need it. Lead with the most important information first then back it up with a brief explanation as to why. This approach applies in most work situations.
Hi, I do understand what you are saying. We are taught in school to use filler words. We are given the fact challenge of filling out a page while answering a one word or one sentence answer. The more words in proper sentences, the better grades. I see this the moment teachers have to request paragraphs. You are told to repeat certain sentences or phrases to support and give consent to the writer content (essay).
This, for the most part, is a great video! For those who are not native, this is best applied when giving a presentation. Giving presentations is generally more formal than talking amongst coworkers.
The beautiful thing about the English language is it's ability to be incredibly nuanced and broad at the same time. These tips make it appear like the "professional environment" should be devoid of feeling. A professional email is very different than a conversation at work but let's also consider WHAT the "professional environment" itself is. A corporate office requires different language than a child care center.
The beautiful thing about English...or Vietnamese, or Chinese, Korean, French, Arabic or even Danish and whatever is that so many silly and unscientific RUclips comment s are written about all these languages... For example yours one...
I guess its good tips for someone stuggling with sounding confident theyre not good with english. But yah. I dont see a problem with using any of these phrases just not all day every day or people will end up taking you less seriously.
Thank you for making this available for people like me. I was just expressing my frustration to my son yesterday because I am not confident during our meetings at work. This is very helpful.
To the one who's reading this, I hope you are doing alright, I hope that all the pain you are facing right now will turn into a great achievement. Always remember that God is always with us. He will bless, guide, and protect us. 💗
I really needed this video. I had this issue somewhere in my mind but I couldn't name this. I could not even recognise this issue. Limited and correct sentences makes a sentences beautiful and intresting.
On 9 Feb 2022, the 'Side Particles' tip caught my ear & I immediately shared this video with my fellow Malaysians & Singaporean friends. I'm glad that this advice has enlightened so many people with 11 million views to date. Singaporeans are notorious with 'actually' in their casual, formal conversations & Vlogs. My fellow Malaysians too are habitual with 'basically' triggering multiple spasms & cringes. Thanks!
I've noticed some of these with my own coaching clients too! (So glad to see that it's kind of a universal problem!) I've noticed that many professionals seem to believe that more words, and more sophisticated words = they will be perceived as more advanced, more competent, and a better leader. It could depend on the culture, but I feel that this type of speech could have the opposite effect because it makes it seem like they are placing themselves above others. It could even be seen as snobbish!
I find that people who speak very quickly and loudly are often the least knowledgeable. Listen to politicians on television, and you will hear many speech patterns.
1:12 to 147 4:21 to 443 9:00 to 914 note- that do not add any "info" 10:36 to 11.19 12:50 to 13.45 14:09 to 1433 Another tip from me- instead of saying an outlandish point and then "hear me out" till you explain what you really mean, build up their understanding so they do not react when you do finally put your keypoint. But they rather say, owww.
A lot of these are great tips. There is value in being concise, especially in writing. However, I can see situations where you will want to be a little more verbose, especially when you need to built a rapport with a client or a new team. It sounds friendlier and you can do it in a professional manner (just don't do it too much).
I totally agree. “Sort of “, “Kind of like” and such are parasites of the speech. But there is nothing wrong in using “due to the fact”. or “in the event of”. When a speech is too concise, one can appear as a person who has poor vocabulary.
@@jamie7664 I think it's fine as long as people use it properly. This also naturally limits the number of times it comes up. The other day, I heard someone say "I literally died". And no, it wasn't a re-animation story.
I tought myself English by memorizing words along the years. Also, I would like to thank my great teacher Diana Babayan who tought how to understand and feel the punctuations and how to write good essays. Now, My goal is to memorize up to fifty thousands words in order to achieve the level of the native speakers fluency. English is an ocean of words that will never deplete.
It's a personality trait to be verbose. If you're a dominant person, you are the opposite of verbose, you keep your communication short and precise, you stick to the point because that's most productive and most logical. People who talk a lot, who use long sentences either do so because they are very detail oriented, or they do it because they are very social people, but dominant authoritarian people HATE long talks unless it's all relevant and important information.
We use disclaimers and filler words to sound less direct, because directness can sound rude. They soften statements and make us sound less robotic. I agree that such words can become a habits.
This is incredible! I am not a native English speaker and I work for a big corporation, very important on it’s sector and I deal with native English speakers daily, and all the “avoid” examples is what they use all the time, from juniors to the senior executives. I was even discussing this with colleagues and with my husband (as he also works with English speakers daily) some people are so hard to understand, because they never go straight to the point, and it’s hard for me to understand them, because they use slangs and local expressions. It’s very annoying! But that happens everywhere, I see exactly the same happening on my own native language… 😕
Most of the UK employees in my organization are verbose...they won't be precise and end of the meeting I don't understand anything and they are saying and always beat around the bush...
I have been following this channel using my main account. It's been 3 years since I subscribed and I have learned a lot. Thank you, Ma'am Lisa for teaching us, efficiently. You earned my subscription, again. You are the best!:)
I am surprised with how often I hear mainstream reporters inject "you know" during their verbal presentations/interviews. Actually, you're the professional investigative journalist informing us - your audience - with the news. I don't know . . . that's why I'm watching your program! Very effective TIPS identified in the video.
You know you know you know repetitive speech comes from northern England there unaware there doing it.most people from northern England talk like that.it's a lazy ignorant way of trying to express themselves assuming every one knows what your talking about it lacks though and effort and verbally demonstrates a symptom of being poorly educated.i taught myself to stop doing it and use alternative dialog.
Thank you so much for these seven tips, madam! I learned that I am a verbose speaker. Through this vlog, I do reminded to be better and "sound" knowledgeable. Much love!
I was caught up and confused in the US with these language expressions some six years ago while trying to settle. Some of my colleagues and associates, especially university students were all involved with these grammatical suicide. It was recently some of us regained our confidence after reading more text books and listened to good speakers on the continent. Thanks for this beautiful guidance.
I believe that these tips help students who are going to take the Speaking Section of the IELTS exam because using fillers a lot while speaking indicates to a lack of confidence , words and ideas 💡 .Thank you for this useful video.
Thanks for the tips. Unfortunately our business leaders and political leaders violate these principle routinely. The habit should transfer to causal conversation as well because it is concise speaking which is always valuable in communication.
As a transcriptionist, I often see how unprofessional it sounds when people use multiple filler words. On paper, it looks very bad. 😂 This has helped me with my own speaking habits because I ask myself, if someone was reading what I am saying, would it make sense? Would it be be a clean text?
@@FecundoArrabales666 I can't think of how it got this bad. The slang and jive of earlier decades was bad enough, but now it's in every form of literature, newspapers, and TV commentaries; the worst being the phrase, "It's all about..."
Oh god....I interview people often for work, and when I transcribe, I automatically edit out the filler words. But recently I got this transcription software and was confronted with how my speech actually looks. It was terrible!!!! Filled with 'like' and 'you know' and 'sort of' etc. Urgh. Making a very big effort to stop saying those things.
Hello Lisa, thanks for providing us with accurate english lexis and native accent. you're doing great job for us, non-native leaning english. what you're doing is really helpful. So, congratulations. It's only yesterday, I discovered your chanel and I give you my word, I won't quit untill I become fluent like a native speaker.
As a former Army Reserves Officer - I admit to speaking louder & stronger than most. I have a very deep voice & during my presentations (I am also a Key Note Speaker too), I have learned to change my tone of voice. I enjoy hearing Connor Neil tips & advice. These 7 tips you included will be incorporated into my future presentations. Thank You. However, I will conclude that SOME people should NEVER present information verbally as their dry, dull tones are enough to send anyone off to sleep or worse (leaving). I recall one foolish boss who used to ramble on with her "ego" rather than knowledge. A fellow manager in front of me actually dozed off & began to snore (we heard a few snorts) as the old bag continued to repeat herself again. Public Speaking is an art of Continuous Improvement - where delivery methods & formats must suit the environment, topic & audience.
@@pigeonlove Gee Thanks - as if your pathetic little opinion matters to me ? Perhaps you should stick to your minimum wage job with your sad 2 week holidays. Probably what I earn in an hour is more than your very sad little monthly wage ??? But keep working hard & you can be the "Fries Cook" one day ................. fingers crossed.
Growing up without the mother and father love has always had me running in circles LOST searching for love in others. When all along He has been the only one I need! Thank you
All very good tips; be concise and succinct when you speak or write. Regarding saying "uh" when speaking, I was an Engineering Major in college and one of the few electives i took was a Speech class. It really helped me throughout my long Engineering career and the professor who taught the course was a real hoot. When we gave our test speeches, if anyone said "uh" she'd throw a chalk board eraser at them and yell "No Uh's". She made it very stressful (but fun) and once you finished the class you were sure to have no hang ups with public speaking.
Without a doubt, this post was one of the most beneficial ones I've ever watched. Thank you very much, Liza. I could improve my English through your extraordinary channel. I owe you alot. 💕
I am from India, I have subscribed your channel to learn professional English speaking specially for BPO industry but haven't found a single video about this and all your videos are being very helpful thankyou so much
Hi Lisa. I'm working in healthcare, and I want to say "Thank You" for demonstrating the right way to use words professionally, confidently, and concisely.
I like that "pause" or "take a silent breath" technique and am going to try it. I had an English teacher once say to keep "ly" words to a minimum (basically, really, etc). I've found following that advice keeps me from being verbose. 😊
English is not our native language, sometimes being blunt is considered to some offensive, or sarcasm, especially to a non professional community, it's annoying to listen to celebrities/politicians thinking they look cute using phrases like "at this point in time" or "at about," teaming truly and sincerely in their closing letter and speeches, making it using either less accurate, and many others, learn alot from your channel, thanks for the enlightenment.
Very good video. Thank you. The army trained me to have confidence when speaking in public. The army taught me to avoid big words and to BLUF. Bottom Line Up Front. The army also taught me to tell the audience up front to shut up and hold all questions to the end. What really drives me nuts with others speakers is when they end their sentence with a question mark, as if they are asking a question. It shows no confidence. When I became a civilian one bad habit I learned in the army that I had to drop right away as a civilian is cursing. Lol.
Good tips. It's also important to have clarity of thought about whatever you plan to speak on, before you speak. People that ramble on often have garbled thoughts in their head. The speech is simply a reflection of what is going on in the mind. Additionally if you have an anxious disposition your speech will not be clear and concise. So collect your thoughts, take a deep breath and then speak.
Great 👍, the beauty of this lesson is that we could use these in our daily conversations to perfect our professional speech. Kudos to you Lisa, two for the price of one.
It's a trap to think, we have to convince the people, have to explain everything fool-proof. It's easier to say "No" instead to justify everything. When you compare the theater play Pygmalion and My Fair Lady, you get good examples for verbosity. Every person appears as being in a court. Instead to say "I prefer being bachelor", Henry Higgins sings a praise song about all the disadvantages a marriage brings.
@@robfriedrich2822 My Fair Lady was about the power of our words, accents, and pronunciations, to effect how others see and treat us. It is also about class divides and power struggles. Ultimately, language usage boils down to power and position. We can use language, as a tool, to vie for power and respect. Or we can just accept our lot. The choice is ours. If we choose to gain power through language..like Lisa Doolittle, we will need a mentor.
I agree with you… I’m definitely guilty of talking too much, but don’t use all the unnecessary filler-slang jargon you mention. I’ve been purposefully working on both being concise and courteous in speech. It’s not for a career, but rather for sel improvement. My focus is on developing self control in my speech as well as behavior. One person mentioned humility in a question which I took as an opportunity to self evaluate what I say and how I’m received. Thank you for this helpful video.
I got the idea of brevity, but sometimes we use verbose languages purposely to undercut our position and soften the tone just for the audiences to take in easier. At negotiation table, all tactics should be at our disposal, that include both verbose and concise expressions, whenever needed for deployment, to serve the purpose and dynamics of the dialogue. So overall, IMHO, how we use political writing or speaking is both depending on the professional image and personal style you want to deliver.
That's fine if you're doing it consciously with a clear objective. But if verbosity results from bad habits and simply not paying attention to what you're saying, then that should be curtailed.
@@Milesco totally agree. Advanced and diplomatic settings at high levels usually have no rule or play book, that's a demanding requirement for the person on spot, probably out of scope of technical writing for the daily usage. The technique and style of expressing ourselves are equally important to deliver the images of ourselves and the information, IMHO.
This video was very informative, I'm in high school and apart of the student council, this video really helped me with my punctuation that even my English teacher complimented me on how direct I am now, Thank you accurate English 🙏
It was such a great experience to listen to you both. These comments you have made work in almost all the languages. Yes we have bad habbits, and must get rid of them to reach a more powerful way of communication...
Nice video. I don’t disagree with being careful about disclaimers, but I have a double take on that one. I work on a technical field, and oftentimes statements come with a lot of qualifiers and assumptions. I like to emphasize some of them because I know that most methodological have their limits, and I like to be transparent about it. When other people in my field take this approach of “hiding the weaknesses” to make more people trust their results, it puts me off, because I know it is smoke and mirrors. I have a hard time trusting speech coming from more traditional leaders because there is a lot of that too: the speech is too sanitized, to the point that I just do not trust it. At the end of the day, one will not be able to please everyone, of course. And so, if you have to please other traditional leaders, you might have to resort to that sanitized approach as well. But that just does not work for me. I value when someone exposes weaknesses in something, because I’d rather know about the holes in a ship than have no idea about them and be surprised when it sinks.
I also work in a technical field. Once I had a businessy person abmonish me for saying "I think". But in the realm of software "I think" is a phrase used all of the time. The world of software is often murky, requiring exploration. It's ok to say "I think"
I am so glad to meet you here Lisa. Your lessons are absolutely useful for English learners as I am a foreigner. Thank you so much for sharing your knowledge with us. Will follow up with you every day if I have a chance.
I got a laugh out of your comment, "you will hear native speakers speaking that way, but it doesn't necessarily mean that you should imitate it". I'm a native English speaker and I'm here to learn how to improve my speech. I particularly found the part about being concise and saying what you have to say without qualifying it helpful. I will keep these great tips in mind. Thank you!
Hi Lisa! Unfortunately, in Canada all words and phrases you're suggesting to eliminate or replace in the beginningof your video, are being used in the professional speech and to sound more professional and smart, people have to use them...I lived in the US, and was so puzzled why Canadians weren't looking at me as at the qualified professional, but rather one who is too direct and rude...so English one uses really depends on the country you're in ...
Lisa really by mistake I found your channel. And I can say for sure that you are one of the good teachers. You explain clearly and simply thank you. I already feel an improvement in the language thanks to you .👌👌😊love from Israel ❤️
My teacher iam Kenneth Sindane from South Africa , to be exact I genuinely into professional English . I learn from you , may Almighty keeps you for us moreover I learn from the best , cheers !!!
Very interesting, mostly for advanced English lerners. For lower level students, we still have to encourage them to extend their vocabulary and expressions in English as much as possible.
I see the practicality value in your tips, though as a non-native speaker, when passing exams such as IELTS, this "verbose" talk actually adds points and showcases the depth of your language knowledge better.
They are giving tips on how to sound more professional at your work and IELTS on the other hand is an English exam which measures your communication and comprehension. So yes they’re different.
Thank you for sharing this! I loved & needed, this refresher! I _used_ to be considered an above average communicator and I took a job where ... well, let's just say my abilities & skills degraded, all through a desire to fit in with the new culture and team. I've since taken a different position, working with more senior levle personnel and recognized I wasn't speaking well, correctly or right for my new role and responsibilities. This video has helped me recall my communication strengths and is a strong reminder I can use going forward. Again, thank you! ✌🕊🦋
Growing up in South Texas it was normal for most of us to use slang, Tex-Mex, or even Spanglish. At times I found myself having a hard time communicating with a direct and consist language so I would use filler words. The one thing I did right is when I spoke to someone I looked at them straight into their eyes meanwhile my hands were also speaking at the same time. My boyfriend is constantly bringing it up to my attention. I'm currently seeking work and interviews are hard for me but I'm looking forward to gaining some knowledge from viewing your videos. 👍👍👍
It’s sad to have to overcome such a hurdle. Unfortunately in many subcultures, children who are raised speaking properly are taunted and accused of “thinking you’re ‘too good’ for us.”
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Hi, Lisa. Thanks for having me on the channel again. I love your work and community and I'm honored to be a part of it.
Thanks Alex Lyon!
@@silvanyferreiradesouza2348 My Pleasure. It's always fun working with Lisa.
You rock Alex! I am following you now!!!
I didn't know about you, Alex, now I'm reverting to your channel to subscribe. It's always a pleasure to learn from excellent people like you and Lisa.
@@AdautoMedeiros Hi, Adauto! Nice to meet you.
I think a large problem why so many people are “verbose” is because in school you have to have so many paragraphs... so people start adding random lines to meet that quota and that translates over to our speaking I believe. Awesome video!!
This is exactly what I was thinking!
Why is this right on the dot? I’ve been doing this for year since I started high school. Now I sound like a politician
Haha I think that might be the reason 😄
Yeah, as a man. I keep it to the point.
@@noxoxogen yeah that Shits annoying ngl. Like I try to speak so a 4 year old can understand me.
I like the silent breath tip. I noticed in this video nobody said "um" or "uh" during a pause but instead took a quick breath. When giving a presentation or speech, those pauses can feel excruciatingly long to the speaker but really they're hardly noticeable to the audience because they also need some time to register/process what you've just said.
I was taught the same in grade school also using "like" isnt even a word
We do need pauses to process the information that was conveyed or take notes, if anyone does that anymore. I don’t care for speakers to run through presentations quickly or on a superficial level, and then e-mail an entire Library of Congress afterward. I feel burdened when I leave such a presentation. My job doesn’t provide office time for me to pore through digital reams of information and articles. Just do a proper lecture so I leave with knowledge I can use immediately. Bishop R.C. Blakes is an excellent speaker and teacher. When he makes a point, he always repeats it.
Yes, I use the silent breath myself all of the time. Works well with practice.
Actually,I've always known that when people use um or uh is when the person is trying to comprehene and process what is being said and come up with a response.
I've learned that if someone unironically **types** "umm" their take can be safely disregarded.
I’m 74 yo, living in the USA for 22 years, always learning English by myself. How I’d like to have met you before, Lisa! In the last 2 weeks my vocabulary has improved and my pronunciation sounds a lot more better. Thank you so much!!!
I’m 45 years old, spoken English all my life. I wished I had English teachers like this in school. Thank you for the lesson. 🤙🏻
Have you ever thought of reading and teaching yourself? It works.
Instead of saying “thanks for the lesson,” you could simply say “thanks.”
@@JoeCaudle-v6y😂
To be sincerely honest in my humble opinion without being sentimental and of course, without offending anyone who thinks differently from my opinion but rather looking into serious mater with perspective distinction and without condemning anyone's point of view, i honestly think and believe that i have nothing to say.
As Captain America says: "I understood that reference"
🤣
This is the perfect why to piss people off 🤣🤣🤣
A very good example of how we shouldn't write. Speak English!
😄
DON'TS
1. Don't be verbose
2. Avoid filler words (ex "kind of like"- in the wrong context)
3. Avoid side particles unless necessary(ex. basically, technically, actually)
4. Avoid disclaimers unless necessary (a statement that decreases the value of what a person is saying)
DO:
Practice by saying "period" or "pause" in your head. Or take a silent breath when you are tempted to use fillers
I be using so many similes when I talk
@@GuyVick You have more pressing bad habits to break. "I be..." is horrible grammar, and reading it immediately conjures unfavorable impressions of you in the reader's mind.
Your comment, written correctly, might read, "I use too many similes when I speak."
who cares
@@wtfsus538 The people like me who, in your future, undoubtedly, will decide how much money you are paid (if any, at all). So you'd better learn to at least pretend that you care unless you're content being a pauper. Or a rap star.
BTW, it's "Who cares?"
@@migbham1 kinda cringe homie ngl. Finna make that man go off
Thirty years ago, when I started writing, I read "How To Write Plain English," by Rudolph Flesch. Over the years, I've become a good editor and writer because of what I learned through his book. What you've shared is compatible. Thanks!
"Be careful who you imitate" is great advice. Thank you
I love how straight forward and to the point she is. Not going on all kinds of rabbit trails about why it’s important to use this language.
Hello 🦋 How are you feeling this minute and hope you're fine and good; I'm using this medium to appreciate and thank you for your continuous support and throughout my movie 🎥 career, once again thank you. Hope you don't mind where exactly are you from??
@@k123reeves6 BoT
Obviously, she teaches speaking
Me too 🌺
She’s very concise
it's not all about wording.. it's about how you say things, the tone of the voice, the rhythm, the charisma, the personality, the way you use even 'unnecessary'' words to create a tension or an atmosphere, the sincerity, the knowledge behind what you are trying to communicate. Does everybody think they can become amazing speakers just adjusting a couple of words here and there? good luck with that!
Bravo!
Hope they read your comment
No one said you'll follow this tips and INSTANTLY become amazing. These are things that are gonna help you to achieve that
No, these are just tips
This is a great point. It's not all about words indeed especially because we are not all native english speakers. However experience and knowledge of the subject matter always comes out even when you dont use this fancy professional language ....and caring more about your audience goes a longer way indeed.
The video is titled " To Sound Professional and Confident Avoid Speaking This Way 7 Tips".As the title stated, the purpose of the video was to tell us 7 tips which are things to avoid in our communication with others, if we want to have confident, professional sounding communication with others. It was not about how someone could become an amazing "speaker" or how to give good speeches. So no, "it", which in this case is this video, is not about all of the things you stated, it is about the clear, concise, non confusing content of our sentences and how to not be verbose (which, as you can see, is a struggle for me every minute of every day ...lololol.)
I have seen the exact same things with my clients, where they use too many words to express their message and it undermines the force of the message, especially in pitches. I was working with a client the other day and we took out a lot of words like 'I think', 'basically', and 'quite', etc. to deliver her idea with stronger conviction. This is especially important in a pitch, where you have to convince in a short time and show that you're confident in what you're pitching! The pause tip is good too, because you can use it for dramatic effect in addition to giving your audience time to take in your message.
Thank you for your comment Christina.
Hello beautiful ❤️❤️
I found this video very useful. However, based on my experience in a professional environment, most people use complicated phrases instead of their concise counterpart to sound professional
How could you have been more concise with your comment?🥸😂😂😂
I have colleagues that constantly say the word "basically" before every sentence. Drives me crazy!
Yup
people think they're paid by the syllable
Corporate lingo is the worst ughhh
I was told I sounded angry when I’m concise on work emails. Always got straight to the point without using smiley faces at the end of a sentence.
You arent responsible for the insecurities and immaturity of other people. Be who you are
bc u r a woman.
I was told this as well. Then I was told I needed to be more friendly 😆 how do you convey that in an email .. Oh you wanted me to ask how your day was 🙄 and how you are
we should all agree that if we are angry we will say so instead of in tone. Feels like that's when real communication can start, instead of impression-management!
@@TheSamv17That’s because people are reading too much into your emails 😂
One of my teachers advised me to keep the sentences (in writing) short and simple. This made a huge difference in my writing, both at work and university.
I think we're conditioned throughout k-12 to use a lot of fill in sentences when we had to write 10 page essays and such and that spills in to how we speak in more formal settings.
@@onexonesie Yes, agreed, and I could make those long sentences in my native language so that they make sense. Also, for some reason, they were almost a form of a show off - to sound more eloquent or philosophical. Doesn't really work in a professional environment. 😂
@@Ossie_Gaming Thank you smartass
I like complex sentences. It's more interesting.
Valley girl speaking, ‘Like you know’, is hard to let go. I was a teen in the early 80’s living in L.A. and now these words bring me joy. I’m glad I came across this to help me keep it real though in a professional setting. Thanks.
The problem with me taking a breath in conversation is that people think you’re done and jump in. Combining that with my lack of uptalking and I get cut off often.
Same here. I tell people, "I wasn't quite finished," and they will most often apologize and let me finish. I feel that uptalking and filler words are used to keep others from interrupting them, but they are detrimental to sounding confident and concise.
@@ladyparmelee1003 These are great insights. I like your phrase for handing it, "I wasn't quite finished." Thank you. I'm writing that down.
Hi 👋, how are you doing?
I've been a native speaker for 47.5 of the 49 years I've been alive, and I must say that the basic tips that you offered here are excellent for me. I've recently made the step from having been a very tactical manager for decades into a director role, which is much more strategic. I am finding that my communications style is necessarily changing, and you've just touched on every way in which it needs to continue changing.
P. S. Thank you for being such a cunning linguist! 😊
CLEVER linguist. Not " cunning"...and I'm not a native speaker
That last phrase can be easily misheard 🤭
And you just failed in every way because the 1st lesson is to not write long paragraphs w/ unnecessary nonsense.
@@macysondheimThough I'm certain you believe your own bitchy nonsense to be of utmost necessity, you've succeeded mightily in being a hypocrite.
Communication is an art essentially. These tips can not be cut and paste in our own context. Sometimes a bit of fillers can dilute the tension of the conversation, sometimes disclaimer can soften the hearts of audiences. I believe eventually we will find the sweet spot to be a balanced and effective communicator by trials and errors.
Agree, “distancing” is a great way for softening..
One of the best ways to learn, trial and error
You're doing exactly what she said filling the statement with a lot of filler bulshit to make yourself sound intelligent when the most intelligent are those that can be succinct
I used disclaimer sometimes, when what I’m talking about, could turn into a debate or a point of disagreement. Or to keep from embarrassing the person I’m talking to. Another way I do this is by phrasing it into a question.
?????
TIP to this RUclips video "expert". DO NOT USE BIG WORDS WHEN LITTLE WORDS WILL DO.
The very first example for "improvement", you have to use the word "verbose" ....and THEN you ask, "do you know what verbose means?" Right off the bat, you are trying to impress viewers/listeners. NOT GOOD. Yes, there are people who talk a lot because they like to be in charge or stop others from contributing. You have made it clear that this video is more for "professional" speaking .....as opposed to casual speakers. Immediately, I challenge this distinction. Just speak properly and don't try to impress people by speaking over them.
After quickly identifying what your message is in this video, I quickly jumped through to each section to find our if there was truly anything of merit, specific today's very poor speech practices from today's "professionals" who appear on public media such as news and specialized broadcasting topics and interviews .....and found absolutely NOTHING that truly addresses today's "garbage talk".
For example .....in interviews when a question might be asked ...the responder start the response with "I mean ...." ....yet nothing has be said yet. "I mean...." would typically be used to further explain something by using an example or perhaps attempt a different way to explain something.
Another example is the use of "ya know" .....CONSTANTLY ....multiple times throughout any sentence. "Professional" broadcasters/hosts use "ya know" ALL THE TIME. Jacqueline Hansen on BNN BLOOMBERG, midday every day, is a very classic example of one of the poorest speakers in the English language world. She also talks like a child which is common amongst females in her generation. This generation of females took up a trend of trailing off their words at the end of sentences, to a very low guttural kind of sound. NOT NORMAL. Another newscaster is Todd van der Heyden on CTV News. He tries desperately to speak intelligently but routinely falls off the rails with garbage "trendy" words/phrases. RHETORICAL QUESTION: How can ANY formal/professional broadcasting company allow such POOR speakers in front of broadcasting cameras??
Anther example is the use of the word "right?" at the end of a statement. This is really dumb when used all the time. It is a word stated as a question, but the speaker has no expectation of anyone saying anything in response. In a sense, it is an assumed acceptance by the listener in agreeing with whatever has been said. I love responding negatively to EVERYONE who tries this tactic, because they are typically unprepared for a response from anyone. They just use "right?" to finish their thought with automatic acceptance from the listener.
Another example, very briefly touched on in this video, is the word "like" ....by itself ....a completely useless filler word with no context, meaning, or purpose. It is a TRENDY word that people with very limited awareness about anything ...just adopt. Of course, very unprofessional ....relegated to any gutter-talk environment ....like a drinking establishment.
One of the more annoying parts of this video is the fact that ALL of the examples provided are simply "trendy phrases" ....nothing more, nothing less .....but you "experts" seem to think you need to "label" these phrases with a different or more "professional-sounding" term .....as if there is an actual difference ....when in fact there isn't. But I fully understand that you "professionals" are out to try to legitimize your message and perhaps even generate something that doesn't exist .....for the purpose of making some money. I also recognize that there are people out there that really do need to be told how to speak.....but I very much doubt any one of them cares how they speak.
.
This is good advice. Generic phrases make someone sound like they're trying to be smart. Filler words make someone sound like they're uncomfortable or scared. Say what you mean and mean what you say.
It's common to use disclaimers when being tactful especially with superiors or clients from a different culture as it helps the point you're trying to make go down smoothly. From what I have learned after spending decades in several multinational companies, sometimes being too direct can be misconstrued as getting uppity with them.
So true, especially in Asian countries. Thanks for your comments!
The key in your comment is "from a different culture". In some cultures and contexts, concise phrases may be interpreted as rude behavior and long explanations are needed as a sign of you care about. In other cultures, too much talking may be interpreted by the listeners as a wordy person with a lack of content. Note that Lisa made reference to formal occasions and professional environments in the United States, but you are right when you say that the cultural context of a person or a group of persons must be taken into consideration when you are about to address any speech
Cultural differences are hard to get and they often may cause some unintentional discomfort. For instance, it might be unpolite to address a person you don't know by one's first name in America ("Mr. Smith" or "Mr. Smith"). In Latin America, people generally disapprove when you call them by their family name because they prefer being treated by their first name (Gabriel ou Martha). On formal occasions in the U.S., you treat women as "Ms.", but in some countries like Brazil, if you use the word "senhora" (meaning "Ms." in Portuguese), most women think you are calling them old😁
Already mentioned in the video, side particles or filler can be used but in the right context. Hearing certain words repeatedly would make your statement boring and uninterested. Just use the right phrase on the right time. That's the actual point
Another good reason to use disclaimers is to demonstrate that you are NOT confident in what you are saying, and that you are inviting either constructive critcism or approval. It's tantamount to saying "I'd like to run this idea up the flagpole to see who salutes it", without having to use that phrase.
Verbosity is also a bad habit that education writers demonstrate when writing textbooks. They often beat around the bush and are not clear with the material presented. For example, if a textbook is trying to teach addition, I often see sentences like, "Addition is very important in calculating important figures in life." when a few sentences before, the writer would say, "Addition is a mathematical operator that is useful in our everyday lives." I put the blame in part on the education system in our formal years exaggerating the importance of word count and other meaningless criteria.
true. academic jargon can be overwhelming but it’s also the nature of the community. every community uses jargon that may or may not exclude others, you just have to learn how to read it. the writing should still be concise though
Having just finished reading a book about people in the nineteenth century and their letters, even that textbook verbosity seems lean. It's been called flowery language and seemed to be an effort to flaunt ones' intellect and education. It's exhausting to read.
@@virginiamoss7045 would it be academia if it weren’t exhausting? 😂😂
@@ratmilk1 Letters to your children about family matters aren't academia. Those letters were beyond verbose and exhausting to read.
@@virginiamoss7045 Academia especially old school education is big airhead intellectuals trying to elite themselves and block simple understanding of knowledge that could be improve and better understand without all that jargon.
I was so glad that I clicked the recommended video. The way you teach is so clear; it is so easy to remember and use in daily life.
Seriously so true, for years have seen many top school top consulting folks being wordy to sound cool and intelligent. If you are concise and straight to the point you’re “advised” to elaborate or they call you cryptic.
In your example "I hated the fact that I had to work on Saturdays" being shortened to "I hated working on Saturdays", the meaning actually changed. A more accurate shortening would be "I hated having to work on Saturdays", preserving the concept that the speaker was being forced to do so (i.e., he might not have minded working on Saturdays, but instead hated being forced to do so). Concise is good, but one can overdo it if not careful.
Agreed.
Much better. Did you try to guess it in your head before she said it too?
@@yackman4368 I didn't notice until after. But I think that's normal for writers/editors. We write first, then edit.
Yes. This. I'm not perfect but I say, if you're called verbose, it's because someone likes to hear themselves talk more than you - Or they're threatened by your knowledge.
As a German in an english speaking work environment, I taught myself to add more words to sentences, because it seemed to be what native English speakers do. Instead of just placing the message like I was used to being a German. I did not want to stick out. Now l will try to get back to the straightforward German approach, to appear more professional ;)
you go meister, quite curious where you work I‘d love to work in an english environment
I agree. I also trained myself to say ‘anything’ to show people ‘I speak fast and a lot’. Now I know I can use some good pause to clarify my thoughts and speech.
It's because of our schooling. Putting a word limit on writing assignments really makes it hard to be concise.
Although words matter as a leader…there is more to it than that. Your goal is to get a group of people moving forward together. Each situation is different. If you want to be a leader authenticity is very important. You can say all the right things but if people don’t believe it you are screwed. Be honest, be real, and truly care about the people you lead.
I took on my first manager job about 6 months ago. But I recognize that I’m not an effective communicator. So I’m going to take the steps to fix it. I’m so thankful I found your channel! Thank you
You are in the right place. This channel and the way they explain it is awesome.
This is a class that everyone should watch. I ´ll do my best to not be verbose anymore! Deeply Thanks teachers Lisa and Alex.
I'm glad it was helpful, Elisabete.
Verbose doesn’t hurt anyone. From my CEO to junior staff , as long as you understand each other, keep it moving.. unless I’ll get to her by being concise then who’s judging . In fact I tend to see more native speakers or those who purport to be eloquence English speakers to be over expressive and verbose meanwhile non native English speakers or uneducated folks use simpler more concise words for lack of words !!
It's important to remember that in written English, "for the purpose of" and "in the event that" would simply be considered more formal and in many circumstances they would be preferred if you are trying to convey professionalism.
Fully agree with eliminating filler words though. Great Tips!
I think also saying „due to the fact“ sounds smart and also has a nice touch of professionalism, just my opinion though.
@@sannii2222 As a native speaker, I tell you with certainty that it does not sound smart. It may sound a bit smart-assed, but not at all intelligent.
@@migbham1 okay thank you :D
@@sannii2222 How are you doing? I hope that you have a good day!
@@migbham1 I‘m doing alright currently at work doing late shift, what about you?
I hope you‘re having a good rest week!
I suppose it depends on your environment. In upper management I noticed that people tend to be concise because they're communicating with each other as peers, where work changes hands a lot, typically from department to department, and your work loads are often generated by and for yourself. In lower management the opposite is true, you're required to be softly spoken and personable when you give instructions because tasks are delegated out in a more hierarchal fashion, so the nature of the dialogue is different. Larger corporations tend to regulate speech and communication in such a way that instructions cannot be construed as condescending or hostile. So what is "professional" speech changes.
Whether or not people think that that is right or wrong is another conversation, but seeing that has enlightened me to the fact that context matters. When you're dealing with a client or customer, being concise can often escalate a grievance and using filler words can de-escalate the dialogue or prevent it from escalating in the first place; because being concise can be seen as being dismissive. Also, when dealing with clients/customers, using "er" and "um" is often just a way of acknowledging the enquiry. If i pause before responding because i had to think for a moment, it's often assumed that i'm ignoring that person even though it was only a 1-2 second pause.
I'm not trying to suggest that anything in this video is false, but that in my experience i adapt my language depending on the context of the engagement. I wont speak to a client/customer the same way i speak to my director and i wont speak to my director the same way I speak to "my" employees and i wont speak to my employees the same way i speak to our customers. For example, sometimes i'm in an awkward position where i have to tell my boss "no", but if i just come out and say 'that' then the implication is that i'm questioning their authority. Adding verbosity seems to reduce the potential to introduce conflict in a dialogue. Rather than just saying "no, i wont do that, because: XYZ" which is immediately and unambiguously contradictory, I would say "I understand the request being made, but it's important that we factor in XYZ, so we should consider an alternative solution".
ruclips.net/video/rkm7_mjA3XY/видео.html
This! 🙏
I was tracking in agreement with you up until the end where you refer to… telling your boss,”no”, as concise. You’re correct to not state, “no” to your boss, because it’s not a courteous way to respond in that scenario. “I understand” seems concise to present a respectful response, and then go on to present your opinion, “we could do…..”. Also, I particularly liked your explanation as to how speech can be interpreted as condescending or even hostile. I’ve experienced receiving a lot of that in a setting over the past year, & you’ve helped me actually recognize the truth of it.
agree. this video is way overblown. Verbosity or being concise is really context and environmental related. Kind of LOL
@@georgiehughes4858Agreed. Yes tell them no. But give them a BRIEF sentence as to why no.
An old boss taught me to always ask for things like this:
- Say what you need.
- Say why you need it.
Lead with the most important information first then back it up with a brief explanation as to why. This approach applies in most work situations.
Hi, I do understand what you are saying. We are taught in school to use filler words. We are given the fact challenge of filling out a page while answering a one word or one sentence answer. The more words in proper sentences, the better grades. I see this the moment teachers have to request paragraphs. You are told to repeat certain sentences or phrases to support and give consent to the writer content (essay).
This, for the most part, is a great video! For those who are not native, this is best applied when giving a presentation. Giving presentations is generally more formal than talking amongst coworkers.
The beautiful thing about the English language is it's ability to be incredibly nuanced and broad at the same time. These tips make it appear like the "professional environment" should be devoid of feeling. A professional email is very different than a conversation at work but let's also consider WHAT the "professional environment" itself is. A corporate office requires different language than a child care center.
The beautiful thing about English...or Vietnamese, or Chinese, Korean, French, Arabic or even Danish and whatever is that so many silly and unscientific RUclips comment s are written about all these languages...
For example yours one...
@@RakhmanovRecords work on your English before coming for someone speaking knowledge on it because what they said is facts
@@SmallWRLDS I agree. But maybe you also meant "before coming at" someone and that what they said "is a fact" or "are facts".
Can you score 15/15 in this Grammar Quiz?
ruclips.net/video/b7_keWwaPzU/видео.html
I guess its good tips for someone stuggling with sounding confident theyre not good with english. But yah. I dont see a problem with using any of these phrases just not all day every day or people will end up taking you less seriously.
Thank you for making this available for people like me. I was just expressing my frustration to my son yesterday because I am not confident during our meetings at work. This is very helpful.
What I love most in video are few new words, which are first time I heard are mentioned as under.:
- Verbos
- Filler
- Silent Pause
- Side Particles
To the one who's reading this, I hope you are doing alright, I hope that all the pain you are facing right now will turn into a great achievement. Always remember that God is always with us. He will bless, guide, and protect us. 💗
I pray in Jesus name
I have not asked for your opinion yet, and I don't plan on at any given time.
Amen, it's encouraging.
Thank you chat member
I really needed this video. I had this issue somewhere in my mind but I couldn't name this. I could not even recognise this issue. Limited and correct sentences makes a sentences beautiful and intresting.
On 9 Feb 2022, the 'Side Particles' tip caught my ear & I immediately shared this video with my fellow Malaysians & Singaporean friends. I'm glad that this advice has enlightened so many people with 11 million views to date. Singaporeans are notorious with 'actually' in their casual, formal conversations & Vlogs. My fellow Malaysians too are habitual with 'basically' triggering multiple spasms & cringes. Thanks!
That’s funny! Yes, “actually” is so overused.
I've noticed some of these with my own coaching clients too! (So glad to see that it's kind of a universal problem!) I've noticed that many professionals seem to believe that more words, and more sophisticated words = they will be perceived as more advanced, more competent, and a better leader. It could depend on the culture, but I feel that this type of speech could have the opposite effect because it makes it seem like they are placing themselves above others. It could even be seen as snobbish!
Good point Christina. Thank you for your comment.
As a non native English speaker, we were taught the more you use these words, the more advanced your English sounds like😂
Oww very good
I find that people who speak very quickly and loudly are often the least knowledgeable. Listen to politicians on television, and you will hear many speech patterns.
1:12 to 147
4:21 to 443
9:00 to 914 note- that do not add any "info"
10:36 to 11.19
12:50 to 13.45
14:09 to 1433
Another tip from me- instead of saying an outlandish point and then "hear me out" till you explain what you really mean, build up their understanding so they do not react when you do finally put your keypoint. But they rather say, owww.
Thank you 😊
A lot of these are great tips. There is value in being concise, especially in writing. However, I can see situations where you will want to be a little more verbose, especially when you need to built a rapport with a client or a new team. It sounds friendlier and you can do it in a professional manner (just don't do it too much).
The best advice is: don't speak like Justine Trudeou. Most important thing is getting rid of the "ennn, ahhh". You will be fine.
@@seanleith5312 just dont be Justin
I totally agree. “Sort of “, “Kind of like” and such are parasites of the speech. But there is nothing wrong in using “due to the fact”. or “in the event of”. When a speech is too concise, one can appear as a person who has poor vocabulary.
Also try to avoid the word “literally”. It’s so overused at this point it’s becoming cringe.
@@jamie7664 I think it's fine as long as people use it properly. This also naturally limits the number of times it comes up. The other day, I heard someone say "I literally died". And no, it wasn't a re-animation story.
I use side particles to explain👍.thank you for this video its very useful i found my self using these bad habbits for the way i talk.
I tought myself English by memorizing words along the years. Also, I would like to thank my great teacher Diana Babayan who tought how to understand and feel the punctuations and how to write good essays. Now, My goal is to memorize up to fifty thousands words in order to achieve the level of the native speakers fluency. English is an ocean of words that will never deplete.
Any advice or best method of memorising English words?
It's a personality trait to be verbose.
If you're a dominant person, you are the opposite of verbose, you keep your communication short and precise, you stick to the point because that's most productive and most logical.
People who talk a lot, who use long sentences either do so because they are very detail oriented, or they do it because they are very social people, but dominant authoritarian people HATE long talks unless it's all relevant and important information.
Authoritarians hate long talks unless they are about themselves. Authoritarians are egocentric.
We use disclaimers and filler words to sound less direct, because directness can sound rude. They soften statements and make us sound less robotic. I agree that such words can become a habits.
This is incredible! I am not a native English speaker and I work for a big corporation, very important on it’s sector and I deal with native English speakers daily, and all the “avoid” examples is what they use all the time, from juniors to the senior executives. I was even discussing this with colleagues and with my husband (as he also works with English speakers daily) some people are so hard to understand, because they never go straight to the point, and it’s hard for me to understand them, because they use slangs and local expressions. It’s very annoying! But that happens everywhere, I see exactly the same happening on my own native language… 😕
Most of the UK employees in my organization are verbose...they won't be precise and end of the meeting I don't understand anything and they are saying and always beat around the bush...
Best teacher.
Definitely!
I have been following this channel using my main account. It's been 3 years since I subscribed and I have learned a lot. Thank you, Ma'am Lisa for teaching us, efficiently. You earned my subscription, again. You are the best!:)
I am surprised with how often I hear mainstream reporters inject "you know" during their verbal presentations/interviews. Actually, you're the professional investigative journalist informing us - your audience - with the news. I don't know . . . that's why I'm watching your program! Very effective TIPS identified in the video.
You know you know you know repetitive speech comes from northern England there unaware there doing it.most people from northern England talk like that.it's a lazy ignorant way of trying to express themselves assuming every one knows what your talking about it lacks though and effort and verbally demonstrates a symptom of being poorly educated.i taught myself to stop doing it and use alternative dialog.
@@johnbryant6572 You can’t even spell, i doubt you can even speak *YOU KNOW*
@@johnbryant6572 Obviously - It shows - LAZY!
He sounds professional indeed... thank you for bringing him in Lisa. God bless you.
Thank you so much for these seven tips, madam! I learned that I am a verbose speaker. Through this vlog, I do reminded to be better and "sound" knowledgeable. Much love!
I was caught up and confused in the US with these language expressions some six years ago while trying to settle. Some of my colleagues and associates, especially university students were all involved with these grammatical suicide. It was recently some of us regained our confidence after reading more text books and listened to good speakers on the continent. Thanks for this beautiful guidance.
ruclips.net/video/uawloihkNck/видео.html
Thanks MS Lisa for empowering confidence and helping us to sound native American
English-speaking
I believe that these tips help students who are going to take the Speaking Section of the IELTS exam because using fillers a lot while speaking indicates to a lack of confidence , words and ideas 💡 .Thank you for this useful video.
Thanks for the tips. Unfortunately our business leaders and political leaders violate these principle routinely. The habit should transfer to causal conversation as well because it is concise speaking which is always valuable in communication.
As a transcriptionist, I often see how unprofessional it sounds when people use multiple filler words. On paper, it looks very bad. 😂 This has helped me with my own speaking habits because I ask myself, if someone was reading what I am saying, would it make sense? Would it be be a clean text?
I tell newer team members about this all the time. A previous coach used to do a little dance and sing, “When you say um, you sound dumb!”
@@EZ2XLR8 Pausing to think makes you sound dumb, so I'm told.
I'd rather be dumb in silence, then have others hear it!
@@FecundoArrabales666 I can't think of how it got this bad. The slang and jive of earlier decades was bad enough, but now it's in every form of literature, newspapers, and TV commentaries; the worst being the phrase, "It's all about..."
Oh god....I interview people often for work, and when I transcribe, I automatically edit out the filler words. But recently I got this transcription software and was confronted with how my speech actually looks. It was terrible!!!! Filled with 'like' and 'you know' and 'sort of' etc. Urgh. Making a very big effort to stop saying those things.
Yeah....and????
Hello Lisa, thanks for providing us with accurate english lexis and native accent. you're doing great job for us, non-native leaning english. what you're doing is really helpful. So, congratulations. It's only yesterday, I discovered your chanel and I give you my word, I won't quit untill I become fluent like a native speaker.
THE BEST TEACHER EVER!!!
As a former Army Reserves Officer - I admit to speaking louder & stronger than most. I have a very deep voice & during my presentations (I am also a Key Note Speaker too), I have learned to change my tone of voice. I enjoy hearing Connor Neil tips & advice. These 7 tips you included will be incorporated into my future presentations. Thank You.
However, I will conclude that SOME people should NEVER present information verbally as their dry, dull tones are enough to send anyone off to sleep or worse (leaving). I recall one foolish boss who used to ramble on with her "ego" rather than knowledge. A fellow manager in front of me actually dozed off & began to snore (we heard a few snorts) as the old bag continued to repeat herself again. Public Speaking is an art of Continuous Improvement - where delivery methods & formats must suit the environment, topic & audience.
Congrats on being a keynote speaker.
You sound like a really nice guy. Not.
@@pigeonlove Gee Thanks - as if your pathetic little opinion matters to me ? Perhaps you should stick to your minimum wage job with your sad 2 week holidays. Probably what I earn in an hour is more than your very sad little monthly wage ??? But keep working hard & you can be the "Fries Cook" one day ................. fingers crossed.
@@snorman1911 Something I enjoy but at the first few presentations I was a a bag of nerves as I realised my 90 minutes was up.
You sound like you're really full of yourself.
Hi Lisa, I am in Ethiopia and your videoes are fabulous cheers!
Growing up without the mother and father love has always had me running in circles LOST searching for love in others. When all along He has been the only one I need! Thank you
Very valuable communication skills.
Thanks!
Wow it's 2Am in night but still working to help us ..... Amazing 💖 ..... Love to your dedication ma'am !!!
It's not 2 am where I live. I'm in Los Angeles. It's 1 pm, Saturday. : )
All very good tips; be concise and succinct when you speak or write. Regarding saying "uh" when speaking, I was an Engineering Major in college and one of the few electives i took was a Speech class. It really helped me throughout my long Engineering career and the professor who taught the course was a real hoot. When we gave our test speeches, if anyone said "uh" she'd throw a chalk board eraser at them and yell "No Uh's". She made it very stressful (but fun) and once you finished the class you were sure to have no hang ups with public speaking.
Without a doubt, this post was one of the most beneficial ones I've ever watched.
Thank you very much, Liza. I could improve my English through your extraordinary channel. I owe you alot.
💕
Fr
I am from India, I have subscribed your channel to learn professional English speaking specially for BPO industry but haven't found a single video about this and all your videos are being very helpful thankyou so much
Hi Lisa. I'm working in healthcare, and I want to say "Thank You" for demonstrating the right way to use words professionally, confidently, and concisely.
I like that "pause" or "take a silent breath" technique and am going to try it. I had an English teacher once say to keep "ly" words to a minimum (basically, really, etc). I've found following that advice keeps me from being verbose. 😊
I like that tip about keeping "ly" words to a minimum.
Nothing wrong with verbosity, per se: there's room for entertainment value, even in an academic environment.
@@elrjames7799 brevity is key in a professional setting
@@astraltraveler1 How is deprivation of information, in deference to promotional technique, either business or Intellectually advantageous?
Like totally
This was great!
English is not our native language, sometimes being blunt is considered to some offensive, or sarcasm, especially to a non professional community, it's annoying to listen to celebrities/politicians thinking they look cute using phrases like "at this point in time" or "at about," teaming truly and sincerely in their closing letter and speeches, making it using either less accurate, and many others, learn alot from your channel, thanks for the enlightenment.
Very good video. Thank you. The army trained me to have confidence when speaking in public. The army taught me to avoid big words and to BLUF. Bottom Line Up Front. The army also taught me to tell the audience up front to shut up and hold all
questions to the end.
What really drives me nuts with others speakers is when they end their sentence with a question mark, as if they are asking a question. It shows no confidence.
When I became a civilian one bad habit I learned in the army that I had to drop right away as a civilian is cursing. Lol.
Not in my flight🤣. Most of my co-workers curse a lot. They were in the Army 🤣
The millennials I deal with in my work are unable to communicate without cursing. It’s a sad commentary on our society.
Thanks for sharing your valuable tutorials. 👍😎
Thanks soooooooo much Lisa!
Thank you Anna! : )
Good tips. It's also important to have clarity of thought about whatever you plan to speak on, before you speak. People that ramble on often have garbled thoughts in their head. The speech is simply a reflection of what is going on in the mind. Additionally if you have an anxious disposition your speech will not be clear and concise. So collect your thoughts, take a deep breath and then speak.
Thank you so much 💓
As a Recruiter it is very important for interviewees to speak clearly and concisely. Great video!
Great 👍, the beauty of this lesson is that we could use these in our daily conversations to perfect our professional speech. Kudos to you Lisa, two for the price of one.
Yes.. Almost everybody has a certain bad habit in speaking. I realize I do have one. Hope I can eliminate it in the future.
It's a trap to think, we have to convince the people, have to explain everything fool-proof. It's easier to say "No" instead to justify everything.
When you compare the theater play Pygmalion and My Fair Lady, you get good examples for verbosity. Every person appears as being in a court. Instead to say "I prefer being bachelor", Henry Higgins sings a praise song about all the disadvantages a marriage brings.
I would be happy to absorb all the flowery verbosity tinged with a toreign accent. Sigh.
@@robfriedrich2822
My Fair Lady was about the power of our words, accents, and pronunciations, to effect how others see and treat us.
It is also about class divides and power struggles.
Ultimately, language usage boils down to power and position.
We can use language, as a tool, to vie for power and respect.
Or we can just accept our lot.
The choice is ours.
If we choose to gain power through language..like Lisa Doolittle, we will need a mentor.
I agree with you… I’m definitely guilty of talking too much, but don’t use all the unnecessary filler-slang jargon you mention. I’ve been purposefully working on both being concise and courteous in speech. It’s not for a career, but rather for sel improvement. My focus is on developing self control in my speech as well as behavior. One person mentioned humility in a question which I took as an opportunity to self evaluate what I say and how I’m received. Thank you for this helpful video.
Thank you Lisa, It's a great lesson for me as a non-native speaker. I've learned too much from you. thanks again.
Stop spamming.
I got the idea of brevity, but sometimes we use verbose languages purposely to undercut our position and soften the tone just for the audiences to take in easier. At negotiation table, all tactics should be at our disposal, that include both verbose and concise expressions, whenever needed for deployment, to serve the purpose and dynamics of the dialogue. So overall, IMHO, how we use political writing or speaking is both depending on the professional image and personal style you want to deliver.
100%
You're too verbose
@@pencapssuits me though
That's fine if you're doing it consciously with a clear objective. But if verbosity results from bad habits and simply not paying attention to what you're saying, then that should be curtailed.
@@Milesco totally agree. Advanced and diplomatic settings at high levels usually have no rule or play book, that's a demanding requirement for the person on spot, probably out of scope of technical writing for the daily usage. The technique and style of expressing ourselves are equally important to deliver the images of ourselves and the information, IMHO.
This video was very informative, I'm in high school and apart of the student council, this video really helped me with my punctuation that even my English teacher complimented me on how direct I am now,
Thank you accurate English 🙏
I definitely sound like a leader and confident 😎
It was such a great experience to listen to you both. These comments you have made work in almost all the languages. Yes we have bad habbits, and must get rid of them to reach a more powerful way of communication...
Can you score 15/15 in this Grammar Quiz?
ruclips.net/video/b7_keWwaPzU/видео.html
Nice video.
I don’t disagree with being careful about disclaimers, but I have a double take on that one.
I work on a technical field, and oftentimes statements come with a lot of qualifiers and assumptions. I like to emphasize some of them because I know that most methodological have their limits, and I like to be transparent about it.
When other people in my field take this approach of “hiding the weaknesses” to make more people trust their results, it puts me off, because I know it is smoke and mirrors.
I have a hard time trusting speech coming from more traditional leaders because there is a lot of that too: the speech is too sanitized, to the point that I just do not trust it.
At the end of the day, one will not be able to please everyone, of course. And so, if you have to please other traditional leaders, you might have to resort to that sanitized approach as well.
But that just does not work for me. I value when someone exposes weaknesses in something, because I’d rather know about the holes in a ship than have no idea about them and be surprised when it sinks.
I also work in a technical field. Once I had a businessy person abmonish me for saying "I think". But in the realm of software "I think" is a phrase used all of the time. The world of software is often murky, requiring exploration. It's ok to say "I think"
I am so glad to meet you here Lisa.
Your lessons are absolutely useful for English learners as I am a foreigner.
Thank you so much for sharing your knowledge with us.
Will follow up with you every day if I have a chance.
I got a laugh out of your comment, "you will hear native speakers speaking that way, but it doesn't necessarily mean that you should imitate it". I'm a native English speaker and I'm here to learn how to improve my speech. I particularly found the part about being concise and saying what you have to say without qualifying it helpful. I will keep these great tips in mind. Thank you!
Hi Lisa! Unfortunately, in Canada all words and phrases you're suggesting to eliminate or replace in the beginningof your video, are being used in the professional speech and to sound more professional and smart, people have to use them...I lived in the US, and was so puzzled why Canadians weren't looking at me as at the qualified professional, but rather one who is too direct and rude...so English one uses really depends on the country you're in ...
I agree that professional speaking all depends on location. What seems to be good in one state, isn't good in another at all.
@@ShelyMB: If you are in Japan and drop your pencil, be sure to bow repeatedly, and apologize verbosely.
@@zapa1pnt why is that? Is there some tradition about it?
One should drop the lazy greeting "Hi" and show more professional ism by starting with "Hello"
It make you wonder why your mates don't suggest you spend time at a verbal reformatory, eh? ;)
Hi Lisa.
Can't thank you enough for your excellent courses.
As Always I was in awe
Lisa really by mistake I found your channel. And I can say for sure that you are one of the good teachers. You explain clearly and simply thank you. I already feel an improvement in the language thanks to you .👌👌😊love from Israel ❤️
My teacher iam Kenneth Sindane from South Africa , to be exact I genuinely into professional English . I learn from you , may Almighty keeps you for us moreover I learn from the best , cheers !!!
Very interesting, mostly for advanced English lerners. For lower level students, we still have to encourage them to extend their vocabulary and expressions in English as much as possible.
This is SO important thank you for teaching these lessons to learn and use daily :)
Ever since I recognized my bad habits, I have been working hard to overcome them. Thank you for considering everything.
Wow.. this is a wonderful lesson..
As an ESL teacher your videos helped me a lot..
Thanks Lisa 😊
Glad my video was helpful! And glad to hear from other fellow ESL teachers. : )
I see the practicality value in your tips, though as a non-native speaker, when passing exams such as IELTS, this "verbose" talk actually adds points and showcases the depth of your language knowledge better.
They are giving tips on how to sound more professional at your work and IELTS on the other hand is an English exam which measures your communication and comprehension. So yes they’re different.
I do agree with you, moreover it gives the impression that the person has big vocabulary and educated!!!
Verbosity is also preferred by Google SEO when blogging
Exactly
Thank you for sharing this!
I loved & needed, this refresher! I _used_ to be considered an above average communicator and I took a job where ... well, let's just say my abilities & skills degraded, all through a desire to fit in with the new culture and team. I've since taken a different position, working with more senior levle personnel and recognized I wasn't speaking well, correctly or right for my new role and responsibilities. This video has helped me recall my communication strengths and is a strong reminder I can use going forward.
Again, thank you! ✌🕊🦋
Thank you for your comment. 😄 I’m glad the video has helped you.
Hold your hear up high, speak at a medium tone, clear, and precise, looking into the audience eyes. Thanks for the great tips.
Growing up in South Texas it was normal for most of us to use slang, Tex-Mex, or even Spanglish. At times I found myself having a hard time communicating with a direct and consist language so I would use filler words. The one thing I did right is when I spoke to someone I looked at them straight into their eyes meanwhile my hands were also speaking at the same time. My boyfriend is constantly bringing it up to my attention. I'm currently seeking work and interviews are hard for me but I'm looking forward to gaining some knowledge from viewing your videos. 👍👍👍
It’s sad to have to overcome such a hurdle. Unfortunately in many subcultures, children who are raised speaking properly are taunted and accused of “thinking you’re ‘too good’ for us.”
"Bringing it up to my attention......" drop up. "I looked at them straight.........." Drop "at them...........
Kena
South Texas! Awesome 👍 Donna Texas here! 🙂
I like listening to people from 'Bama...