🕵🏻 Did you catch any mistakes in your resume after watching this video? TIMESTAMPS 00:00 5 Resume Mistakes to Avoid 00:42 Putting Education above Experience 01:52 Not Showing Impact 02:53 Failing to Include Meaningful Metrics 04:32 Not Tailoring Resume for Each Application 05:34 Overlooking the Small Things
@@JeffSu Hey Jeff. I've found your videos incredibly helpful. About metrics I am having a bit of an issue as I don't have conventional background. I am a former Marine, worked in the security field, and worked with the Kurds to deal with Isis and with things like that either I didn't know or entirely pay attention to the metrics or there weren't any due to the nature of the work. I was wondering if you could perhaps make another video or further break down meaningful metrics in a resume when your job experience may be much more ambiguous or there is no way to measure your direct impact on such macro situations.
@@kymaeryk Again, the effort you put into coming up with metrics are more important than the metrics themselves. To give an extreme example (might sound silly to someone like yourself), "Decreased possibility of security leaks by 50% by doing A, B, C"
@@JeffSu but wouldn't I have to know that I decreased it by 50% ? But also I think I see now because ever maintaining security would also be considered a metric would it not ?
@@es6544 Hi E S - Easy! Let's take the Uber Driver - they could mention the average rating they received over the past 3 months, and whether that was an improvement when they first started (e.g. +16% increase in rating after I decided to do A, B, C). How many additional rides they drove vs. other drivers (proactive) etc.
I'm a job coach in my day job (I review and rewrite resumes for job seekers) and you've nailed a lot of the big things I talk about every single day. Particularly when you speak about including impact, tailoring resumes and prioritizing work experience - you are absolutely correct. However, there are a couple more things I would add: professional summaries and ATS. It is really important to begin a with a brief 1-3 sentence summary overviewing your professional history as it relates to your target job. It is, in fact, the easiest way to keyword target and tailor a job with low effort. Recruiters and hiring managers spend less than a minute on most individual resumes, so summarizing your relevant experience upfront in an elevator pitch helps you gain traction. I've compared to it the thesis statement of your professional career, that you back up with your well rounded, achievement based bullets below. Most employers today utilize some form of ATS (applicant tracking system) to process online applications. Many of these will take a resume and parse it through an internal reader, which converts it to a keyword searchable format and into a universal basic template. You might be surprised by how few hiring manager understand this is happening, but it can absolutely destroy the resume if it's not formatted correctly. Entire sections of data can be eliminated, or mashed together resulting in a resume that is unreadable. Make sure you are optimizing for ATS success with both formatting (plain, not highly formatted, no columns/pictures/tables, left justified with standard section headings) and keyword targeting. Finally, keep things brief. Remember - less than a minute of eyes on during first pass when the bulk of decisions on further review are made. Limit bullet points to 3-5 per position, limit bullet points to a single concept and no more than 2 lines per bullet. The longer it takes to read and understand, the more likely the recruiter starts skimming. When they skim, they miss important things.
Wow these are amazing add-ons Eliza, thank you so much for sharing!! To be honest I've never included a professional summary myself but I know candidates who have found success having a short and concise summary (i.e. without fluffy buzzwords). Thanks again!
Hey Does this mean a even a simple resume created using tables for nicer formatting (Table lines eliminated by changing line width to 0 points) wont get read by the ATS?
@@muneebajmalkhan4245 It depends on the individual system, but tables can indeed be a culprit in parsing issues. I personally avoid tables or using Canva or similar - it looks lovely, but we know there are big systems that will not parse them correctly.
@@JeffSu laziest folks on planet imho, along with HR who screen out the qualified candidates in favor of the do nuffins that meet the quote junk but never show up, can't speak coherently and lack knowledge or credentials.
@@JeffSu I once saw an offer requiring "perfect written/spoken English". Not "professional", not "excellent proficiency", not "C2 level", no, outright perfect, no less. Only thing is, the job description had mistakes that I spotted as a foreign speaker. I did not apply.
What I’ve found to be the case is that it really doesn’t matter whether Education or Experience is listed first. It matters that the most relevant part of your background is listed first. Almost all of my previous work has been in retail or other form of customer service, but the position I want to be in is my first job was that of a market researcher. The fact that I was a janitor, a cashier, and a call center rep will not help me get into marketing research. My education is going to be a stronger highlight because my bachelor’s degree proves that I am good at research (major was history), while my master’s (MBA in marketing management) proves that I understand how business works and how to create a market strategy. When I put my experience first, I was never noticed (at least not by reputable companies). When I put my education first, I got more attention. IMO, these hard rules about what to list first on a résumé don’t always work, especially for younger jobseekers/recent graduates trying to start their career. (Edit: added other roles to better prove my point)
This helped out a whole lot. I'm a welder for my company, but I wanna apply to my company's engineering technician position where AutoCAD is heavily used. My most revalent experience is from high school, where I attended an engineering program and used AutoDesk Inventor and Revit to create models
Also some people don’t use any colours which makes their resume plain… you should use the colour on your resume which is similar to the company scheme you are applying for … you can look at their homepage and find out which colour they use on their homepage, that way you would attract their attention immediately when they see your resume and psychological impact would be they start seeing you part of their group already from the beginning.. this is very subtle but effective trick
I just recently came across your videos and I have to say, I don't think people truly appreciate the quality of information that you are sharing with us. In the past month, I have increased the amount of first round interviews I have received thanks to your help. Keep up the great work!
I have some questions: 1. I’ve been rejected from about 50 interviews. (In the last one they found the excuse that I could have given more examples. There must have been 20 to 30 perfectly given interviews with no feedback at all. The feedback I got from a lot of them is that they went for another candidate). 2. Before the pandemic it only took around 4 interviews to secure a new role 3. I went to a top business school and have half a decade of experience working for blue chip companies 4. *I’ve been given the advice by some corporate operatives that I could still somehow secure a role at a top company even if I’ve been unemployed for half a dozen years* *Is it discrimination? Is it bias because there is money involved? I would just like to know what is going on as I’m being forced to retire early abroad/take a career break in the summer*..
Recruiters make one mistake: they hire those who make better resumes, not do their job better. We are living in the world of the spectacle. Everyone strives to appear to be someone they are not.
It's up to you to convey your ability through a sea of people lying and over conflating their experience. If you can't sell yourself you'll never make it far.
Hi Jeff! Just wanted to let you know that after watching countless videos you’ve made and implementing these strategies, I’ve landed an amazing job offer. I got the official offer letter today. I just wanted to say thank you and let you know that you’re truly helping people with these videos. All the best! Keep up the amazing content 😁
All of the resume building classes, professional help, and videos I have watched and this is the first time I have ever heard some emphasize the hyphens. I am a stickler for having things having a uniform look. I have heard all of my teachings speak on formatting but those little details seem to be so easy to miss for most.
Great Jeff! 👍 I totally agree with all of your points. Especially the 2nd and 3rd (point to metrics and impact of them), the 4th (about tailoring resume for each job you apply) and off course avoid typos and grammar mistakes that override any skills or experience. What I usually advise friends is: 1) read carefully what the company needs and spot on them in your resume, 2) include metrics and achievements that had meaningful impact on past jobs and 3) include at the bottom of resume a graphic section of 2 rows with 4 skills on each row, based on word cloud generator, so to keep the attention of recruiters.
@@Mr_BUSINESS_24_7 It's a good question! As mentioned in the video, the interviewers (for good or for bad) care more about the effort we put into coming up with meaningful metrics, and not the exact numbers itself. For example let's say my project helped drive 23% more leads, and I say 20% in the interview, it's not going to matter :)
I like the tip about metrics. I've been helping someone in my family write a resume and we've managed to shift the writing from job description and responsibilities to "accomplished x as measured by y by doing z". However, we don't have specific numbers or percentages for many of them. Part of the problem is that he often hasn't been privy to that information (such as knowing exactly the revenue or profit for the stores he's worked for) and I believe part of the problem is, he's never seen the value in knowing that information (I've since told him he needs to start getting chummy with his bosses and talking about his performance and store performance so he can include it in resume, but let's see if he does.) So my question is: If you know you had an impact, let's say increased sales because you saw that something you did lead to more people buying a product, but you don't have specific metrics such as "20% increase in sales" or "20% increase in customer volume", how do you remedy that on your resume? Do you leave it as general as "Increased sales"? How bad does that look?
@@JeffSuessentially, estimations, are lies. As most employees aren't privy to corprate or detailed at all about sales metrics. Best to do is estimate, but without any numbers, it's the equivalent to lying.
Thank you Jeff for the useful information! I just open a LinkedIn account by following your video tutorial. Currently, I’m confused when I work on my LinkedIn and resume, you just point out the difference between two of those. Although I don’t have full-time experience, I’ll put the work experience on top based on the interview experience and your advice.
A word of caution on trying to over-tailor your CV/Resume, it can backfire if the job post is written by a recruiter who doesn’t 100% know what they’re talking about. Cherry pick which ones are noteworthy, and if possible, have a look at some other ads from the same firm to see which of the requirements are copy/paste. The hiring manager might be interested in things other than your customer-centric approach and team playing shenanigans, for a Data Engineer role working remotely.
Agree, I have not been successful. I think I'm in this dilemma of, maximizing ATS keywords-> non-tecnical ATS keywords are mostly buzzwords -> having too many buzzwords -> resume lost all authenticity of who I am & what I can do. but at the same time if I just submit the best resume, I also don't get interview.
In regards to your first point about putting education above experience, I somewhat disagree though also agree at the same time. It really depends on the situation. If you are a (VERY) recent college graduate or about to graduate college and you don't have a lot of experience (or even relevant experience), then it makes sense to put your education above experience. There are also industries (such as education for example) where education is going to be just as important, if not more so, than your experience so it really depends. It really is a case by case thing. I always make the point to my students that it's about what you want to emphasize and what you can minimize (or even better take out if possible-- e.g., if you're applying for nursing job, it doesn't make sense to put your barista job from your senior year of high school on your resume). The rest I 100% agree with.
That's a GREAT point Jacob thanks for this comment! It definitely depends on each person's situation (i.e. if you're going for a job in academia and you have a PHD, you probably want that front and center). Thanks for adding on 😁
Very useful! Would just add to make sure you use correct spelling, grammar and spacing and check multiple times. How you write on your CV says a lot about you, and how good or bad you would be as potential employee. You don’t want potential employers to think you are unprofessional.
As a technical interviewer with over quarter century of experience, these are all fantastic points. Good CV is the only way they are going to decide if they want to talk to you or not. I noticed that whether you can or can't be bothered to take care of your CV is a sign of attitude. If you can't put effort to take care of your own CV you are unlikely to put effort into anything. When applying to a company, ask yourself: why would anybody at X care to talk to me? I don't want to hear about the job you were performing. "Performing" is not an accomplishment. When presented with two otherwise equal candidate CVs, one from a developer who "worked" for 5 years and another who has actually been solving problems, who do you think I will want to talk to first? The guy who's biggest accomplishment is he wasn't fired for a long time?
Super happy to hear a technical reviewer vouch for the points brought up in this video! And thank you so much for the additional input. Agreed 100% "working for 5 years" pales in comparison to "solved X problems by doing Y"
A recruiter told me to not bother applying for high-competition jobs in my area without a grad degree. So now my personal crusade is to prove him wrong 😂 I’ll need to work hard and your tips will help im sure
I hire People all the time. Very high tech firm with extreme technical requirements. If we are hiring anyone with novice experience The first section I look at is education. A quality school and excelent GPA is 100% necessary. After about 8 years experience experience starts to matter more. With our requirements relevant experience is all that matters. For high end professional jobs resumes should be bespoke for the position.
First of all, CONGRATS my friend! 3 offers is AMAZING! And hey don't sell yourself short, I'm sure your experiences / education / proactive-ness contributed to what you call "luck" :)
I agree with you on that. I am an experienced electrical engineer and i wrote about 100 applications for a job. For the most desired jobs i invested up to 4 weeks and 2 hours per day writing the application, i had the relevant skills but i never was invited to an interview. On the other part i once copy pasted 80% content of a previous application and spent like 4 hours editing before sending out for the job i wanted and i easily got the contract 5-6 weeks later. So basically until today i almost only got jobs when i spent the least time for writing the application. So i do understand when you are talking about luck.
This was actually a huge help. Sharing your success statistics showed character. My first two interviews were duds, one of the next two has to be a success.
what sections do you always include on a resume and how do you decide to order them? example: experience goes before education, what about certifications or volunteer work? next question, what's your advice for showing a career change on the resume? in this case, better to list the jobs but only have context for the relevant new field or have a summary at the top highlighting the benefits of the transition?
Well, what a coincidence... I am writing right now on a new CV and cover letter... and procrastinating on RUclips. So very welcomed video, sir! Thank'. Now I can check out the first video 😁
@@peterdemuth What are you applying for ? also peter RE " I submitted it today let's see what happens!" (As a self employed person) You should never leave it to see what happens, You should always have a plan so try to follow this structure 1. Find an available job 2. Know why you are applying or interested 3. Find who the right person is to speak to 4. Get that person on the phone 5. When on the phone (Before the end of the call)... Set an appointment for an interview or another phone appointment or ... establish you are not good fit for each other. The point is... FOLLOW UP and have promised dates for call backs The road should never be long You should have yourself in a role within 1 to 2 weeks Max if you don't, then you're wasting time with time wasters if it's taking Months, my guess is you are applying to agencies and only forms in which case.. yes 3 to 6 months and you'l likely get told "sorry you were unsuccessful this time" if you however have a plan and are following up on promises to call you never have to see WHAT HAPPENS because you know at each step what is happening Let me know if you need any advice
I find metrics on a resume to be self centric. In a modern word those metrics are the result of team work (at least in the tech world). An analyst evaluatse the needs, an architect the specs, a devs de-risk the tasks, tasks are groomed(questions are asked to the analysts,/architects/system designers), the stories are voted. The sprint starts. The devs take development tasks. Each task must be reviewed by 2 others devs. Everything is deployed to QA and tested by system designers and testers. The app goes through pen tester's hands. Documentation has to be written/completed both by dev, architects, managers before each deployment to prod. The app is deployed. Fixes may be necessary. Some features may be pulled out for future deployments. So yes, tell me you did something in the app that ended up with an increase of 5% in customer satisfaction and I will ask where was your team when your was doing that. You never worked in a team?
Thanks for sharing your perspective! The way I see it, since the resume is about you, you can talk about your impact. During the interview, you should mention what did the team achieved, and how you contributed to that overall impact :)
@@JeffSu I have 6+ years experiences as a dev and let me expose some realities. The impact of a dev (talking about devs in big companies) is to get the application delivered in prod on time (on every project you work on). Do you have to innovate to do this? No, just stick to the plan (code, test, review, iterate). It is that simple 95% of the time. You don't get to choose that target/KPI that will be chased. That is the marketing team job. You don't even get to talk to that team. That is the Product owner’s job. Your role is to write lines of code that conform to the specifications and are maintainable every day. Even as front-end developer often you still don’t get the opportunity to imagine and design the UI, instead, the boss or the product owner provides you with their vision made on tools like Figma or Excel, and often the design will look outdated. You are expected to implement that design and be proud of it. Innovation is rarely possible even during innovation days, as no one likes to see you build an entire app in four days and do better than what employees have been doing for years. If you question security or performance in enterprise apps, you may be marked as a troublemaker. Recruiters will use phrases like 'challenging environment,' 'committed candidates,' 'goal-driven,' 'fast-paced,' and 'capable of analyzing complex systems' that are used to make the experience look epic. Here is the translation of those: Our code is crap. It is pretty much all legacy code, and we cannot change it because it will break something somewhere and we don’t know where it will break yet. We are expecting you to jerry rig the shit out of this monstrosity and to love doing that knowing it will bring no value to your professional experience because who would be crazy enough to build a new app using this methodology (no technical docs - no full test coverage) and this tech stack (that was hidden in the job description - yeah we forgot to put the version of the framework on the job description (the version and tech is pretty much toasted) - we only talked about the cool stuff during the interview - which you will not touch because we have no budget for that. Also, the reason this code looks complicated is because it hurts your eyes to see so much criminal code, and everyone leaves after a year. So, no one has enough experience with the code base, that is why no one understands the code, I wish good luck on understanding the code base. Ask to much question and we will mark you as needy because we too don’t understand what you don’t understand. If you critique our code, that one guy that does not code will defend it more than he would defend his mum’s honor. It is not that this job requires a senior dev to understand it. It is just badly coded, and no one wants to work on it for longer than that. It is hard to do get any impact out of it than the expected one (doing your job). I have been doing this for 6+ years now. When I am looking for a new job, I just skip past the recruiters and manager and only contact and respond to tech leads because we share a reality that does not have to contain any bling (it is what it is). I understand them, they understand me. We both know quickly if I am a good fit (no time lost). I get that this type of resume would make sense for a commercial, but lately, I have seen more of this kind of resumes from dev profiles and it worries me that they think that they should mention that they did something special and then when we deconstruct it during the interview, it is not that special. One guys was honest and just told me he thought it would do better with recruiters, I just had to applause his courage to say it and defended his application because he was a capable candidate even without the bling.
The education part is dependent on the industry you’re going to. Recruiters will not even consider you if you don’t have a state or national license for some jobs. Your job experience is irrelevant if you don’t make it clear you have these licenses or certificate because some companies require you have them and some don’t.
These are amazing tips, thanks for sharing! I find it really hard to tailor for each potential employer. In europe the cover letter is very important and you can get away with a worse CV. However these tips still apply. Results and impact > Methods and responsibilities
Great advice Jeff - thank you! Point 1, putting experience above education. Would this be applicable to a professional in their first year of full-time work (tech industry) after graduating with a Master's degree (Digital Marketing)? They have over 3 years of past working experience combining internships in the field, part-time work and a side business. Also in reference to this, what are your thoughts on leaving graduation dates off the education section? Can it look a bit inconsistent, eager to hear your thoughts! thanks again.
Hi Sarah - If the Master's Degree is relevant for the role you're applying for, you can leave it up top (the keyword here is relevant). Why would the graduation dates be inconsistent?
Hey Jeff, I wanted to say thank you so much for your content. Thanks to you, i got way less stress and extremely well prepared for my interview and i aced my dream job lately. Keep it up the great content, you are helping a lot of people. Cheers !
Hi Jeff, these tips are gold. As a career changer, I'm struggling how to put my previous work experience in a not related field in the resume. Could you cover it in your video someday? Thanks!
I get this question a lot: The best way to address that issue is to highlight transferable skills (e.g. project management) that applies to the new role!
I'm self employed.. If you're changing fields 1. We don't really care about your resume in the first place so don't stress over it 2. We care that YOU ARE HONEST YOU HAVE THE SKILLS WE NEED YOU CAN ACTUALLY DO THE JOB AND YOU WILL ACCEPT THE RATE OF PAY THAT COMES WITHIN OUR BUDGET that's it 3. Now if you must include something, (well you could have been more specific of WHAT YOU USED TO DO vs WHAT YOU WANT TO DO NOW ) but in a nutshell sometimes past experience doesn't transfer, You could have been a geologist and now want to be a hairdresser so nothing transfers in which case you list your personality traites and what a fucking awesome person you are and what you like best about yourself but more importantly tell me why i should hire you in saying that, there is always something that transfers, such as you like to work with people, you are a good communicator or... work well in a team and easily integrate into an existing team or work well unsupervised you can always use those (only make sure they are true) to give you anything further i'd need to know what you did and what you are now doing
The way it was put to me is a recruiter in a high demand job is getting hundreds of applications that they need to filter down to a handful of candidates to actually have interview. You don't want to give them any reason, no matter how small, to put your resume in the round bin (trash). Consistent formatting then tells the recruiter that you have attention to detail that others may lack.
5:42 the bottom dash on the left is shorter and *bold* and the dash on bottom right is also short. Do NOT say you pay great "Attention to Detail" in your resume if you didn't catch these 😂
Firstly, thanks a ton! Liked your guidance, I really liked what you presented ~3.55... which is 'So what ?', 'So what ?' .... and then comes 'impact' This is very important point, especially for people who want to move from middle management towards senior management.... Advice well taken ! Shailesh ❤
Namaste The automated applicant tracking systems find it easier to parse and read word documents compared to pdf's Hence better to use word document format so that the hiring manager may pick up your resume based on keywords. PDF format can be used when mailing individuals as it opens in the same format irrespective of windows version while word document may have format changes based on individuals version Thanks Thanks
Some recruiters put the applications through a spell check and immediately throw out those that have typos before even looking at them! So important to check grammar and spelling.
My personal opinion is that the “impact based” job descriptions are awful when you’re looking for a tech employee. Of course it’s good to know what the project goal and results were, but I also would like to get a feel for the day-to-day - technologies used, team structure, etc.
We had two candidates applied for a job. The first one whose resume showed every achievement and honor programs he had in highschool and college, but only 2 years old working experience. The second one only had two years of college but showed a lot of projects and achievement in his 10 years of working experience. Eventually we went for the second one and very happy with our decision. I am not saying college is useless, but employers shouldn't focus on what AP class someone had or famous school he/she went, unless you only look for newly graduated candidates.
Jeff - any thoughts on work history details on the resume? Should you include details up to 10 years back, 15 years back - also would you list the company and job title(s) for the older work experience or leave it completely off the resume?
I believe some experiences are much easier to quantify and explain impact than others. There're a ton of work that needs to be done that doesn't make any presentable impact other than it's neat and keep the company running. Say you are in sales you can write your sales number and increase and help acquire how many new clients, but if you are in accounting what in the world would you write? You spot a numerical error and saved the company a billion dollars?? If your job doesn't entail a lot of initiatives and changes the impact can hardly be explained.
Easy: Removed 1 step from Cash Flow report preparation process by adopting new formula/tool, resulting in 25 man hours saved per quarter 😁 (just an example of course. But there's always a quantifiable metric)
Starting off your career as an 18 year old, what would you recommend in a resume for someone young, with little work experience trying to put their foot in the door?
I made a mistake for a long time, confusing Resumes to CVs (which is way too lengthy). If I were an HR manager, I would stop reading after seeing the ridiculously long "biography" instead of the actual relevant experience.
@@JeffSu I learnt the “5 Why” concept from Coursera Data Analytics course 😀 still very amazed we can ask more “so what” to dive into impacts and quantify our tasks!
It's challenging to tailor resumes these days as many companies want you to fill out an online application and / or upload your resume. They have that one resume you uploaded on file, and that resume is used for all job applications with the company. You can't send out different resumes to different various positions within that company. As a result you are forced to make a bloated, generic resume sent to everyone rather than several targeted resumes sent to individual hiring managers for each position.
Thanks for sharing your experiences! I know the feeling believe me haha. What I used to do was to try to network and find the hiring manager first (via LinkedIn for example), and even though I would submit a "generic" resume in their portal, I would also send a tailored one if I could find the hiring manager and/or recruiter
Hey Alvin! If you are landing interviews than your resume might not be the problem! Make sure to check out my playlist on common interview questions and answers!
How do you track metrics to put on your resume when you're in a job? It's not like anyone is giving you statistics on your impact in the company and telling you that you increased revenue by x percent etc. So what are we even doing when we're measuring impact, just making stuff up? I mean, how else do we have any idea what our impact is?
Ask your manager, or think of the objective of your role and think how you can quantify it. An extremely example is if I'm comforting my girlfriend, I can say I increased her mood by 25% 😁
Please Jeff (or anybody) cover the NDA topic in resume writing? How do you list quantifiable results when such items as; sales dollars, growth ect, or even the companies or projects worked on are under a non-disclosure? It's common in some tech sectors, government/federal contracts. Especially concerned with LinkedIn.
Responding to the first argument, that’s why you have the title of the section! If an HR wanna see the work experience first, she/he can easily do so by finding that section. Also, I don’t think that a good education would ever be useless to read for any job… doesn’t make any sense
Looking for a full-time position as a fresh graduate. Used to be very depressed cuz sometimes I send out 10 resumes and may only get 1 reply. After I saw you send literally 367 cold emails I feel more confident, don't know why😂😂😂 Respect you for your effort and for making career advice content like this. Very helpful for sure!
omg what a process, i'm actually in the process of job application and watching this video i know you're on point but i'm just so overwhelmed hearing this. I have used chatgpt and resume apps to make my cv beautiful but it was all bullshit. Omg it's such a process i feel like crying
I can give anyone a few good tips. If you've got rare achievements mentioned on your CV (say passing a CFA level 1 and 2 exams) it does not really matter how you structure your CV. You can write it on toilet paper, its not the organisation of things on it what matters, hidden gems is what most employees are after.
I would agree partially there Andre! If the formatting and presentation was off though, the reader might never get a chance to see those amazing credentials 😁
When my school's career center reviewed my resume, they said to put my education first. I loved my school so I took that as gospel. However, I got no callbacks. Then I see this video, and realized OF COURSE a school would want their name up first in an alumni's resume. It was such a weird realization.
I was curios about what you will say so I've watched the video. And I agree that all those do help you being picked up more often. Totally agree. However, yes, there's a however part. I do not agree with the idea of "tailoring" your CV for the job. Here's why: There's a lot of businesses out there. I'll give you a more detailed overview about me and my skills than a random search on a linkdin profile (which in my case shows even less, just work places and time). I'm not going to tailor every single CV, even if this rises my chases of being called to an interview by 10%. If they are interested enough by the overview they will call, otherwise they will not. And that's it, we can go into details about metrics, impacts and so on while discussing face to face or online. I'm not just gonna send a piece of "paper" that has all my life on it to someone else, even for the purpose of hiring. They only get to know that while we talk if they are curios, or after. And yes, I do acknowledge that: not adding metrics, not adding impact and not tailoring for each job will lower my chances. I also acknowledge that recruiters or companies don't even bother to post the salary ranges they are willing to hire for in their "search for employee" announce. They also do not specify each benefit you are getting while working there. They often can't even specify exactly on what you will be working. They can't give concrete details about the project or present an actual problem they have for which they require assistance. Maybe this is more specific in my software developer career. But they generally want "everything" and offer you as little as possible other than a maybe. And they can't even give you a proper set of requirements. For example, if a job offer says: you must know: c++, java, python and .net to be hired here. If you know one of those languages, we offer trainings to help you learn the rest. Ok that's clear, I need to know one, and I'm good to apply and I know that on the job I'll get assistance with the other languages. But then you have posts like that which lack the "IF" part. And the most amusing part is: after you get the job, assuming you get it because you feel qualified, you know all these. And you have to make exel sheets..... and maybe code like 10 hours per week in python and not touch the others. You go: well fuck Because that's what most jobs offers are in this sector. So now the question comes to: Should you give these people all the details about you? Or should you remain more vague, until you see what's going on with them. I'm going with the second choice even if I know its lowering my chances, and usually it takes me from 4 months to 1 year to find a new job after I leave my current position. Oh right, I can also afford to have no income for at least 6 months, which I understand its not everyone's luxury. So, that's why, in the end. I don't personalize it. I keep it vague. And then mass apply to the 1-3 positions I'm interested in and that's it. They wanna know more? lets get a call, be human and nice, and I will be back. Be cold and an asshole and I'll be your mirror
Thanks for sharing your perspective Serika! Totally respect your personal choice of not tailoring your resume for each job application; I guess it's personal preference after a certain point!
@@JeffSu and i appreciate your insight, your changes do indeed increase your chances, and it comes down to personal view of things at that point have a nice day dude and keep up the good work :)
okay this gave me the motivation to sit myself down and really clean up!!! ive been searching for good guidance and finally found it. Huge shout out to @jeffsu !
When was going for new roles i had a process, i would breakdown the job ad, bullet point by the key take aways and then write my experience specifically for those. And usually bolded the word in the sentence that highlights that requirement. I also did other stuff like company research. Looking at reviews of the company from former employees, etc. Because this gives you good questions for the interview. Ive always got an interview for every job i did this with. My job prep is usually 5 one note pages long.
Hi Jeff, what about some supportive role that doesn’t have much quantifiable metrics? For example, an in house legal counsel, their main role will be negotiating, vetting & drafting contracts and anticipating risk to prevent financial losses. Feel like for this type of professional role, too much emphasis on the numbers & achievements does not sound appropriate & a little bit of bragging 🤔
"Negotiated and closed 10 partnership contracts last quarter, representing a 11% QoQ in number of cases closed. Reduced negotiation time from industry/firm average of 3 months to 2 by doing XYZ" "...closed contracts represented a 50% hedge against financial losses in sector A" That doesn't sound too baggy right? You're simply stating facts/assumptions. S L - So basically this is exactly what I was talking about. Any role has quantifiable metrics. Good luck!
So I'm in a pickle. I didn't know how important metrics was as a newbie and my managers always only told me 'great job, keep up the good work' without actual telling me the impact I made. So how am I going to use metrics?
Hey jeff, love your videos! I've watched both this and your original resume video and 3 things that I'm just not quite able to figure out are: 1. as a computer engineering student, I've never had any internships and I'm actually trying to get into one, so how can I use "Measurable Metrics" when I have none? I've only done projects as part of my coursework, and a lot of the time most people got high grades so there's nothing to use there. 2. for a student, wouldn't you agree that education should be put higher than experience? since students usually don't have any real-world experience, the education metric is one a hiring manager will look for. (he'll want to know also what courses I've completed so far) 3. the word cloud generator sounds great in theory but for tech jobs I am not really getting something I can use, maybe because the roles are so very different
Hi Lidor - 1. "I averaged 89% in my CS class, which is 8% higher than class average" 2. Yup for students and fresh grads education can be placed first 3. That's why you need to find 10+ similar job descriptions for word cloud to work Best of luck!
Thank you, Jeff! Say if we happen to work as self employed as in own business for some period and they are closely related to our core professional interest, how best to put or not put them in our resume?
I admire your efforts for covering this . I have a question for freshly graduate medical students /doctors ..how can they fullfill point 3,4&5. Hope so,you understand my question..Looking foward for your reply. Thank you for your time:)
Ideally one should tailor-made his résumé based on the jobs he is applying for; however this practice could be very inefficient, for no two (real) jobs are identical. In case you found two job ads having identical job descriptions, you should be in high alert. I used to tailor-made my résumé and applied for fewer jobs like what this video has advised but the response was never good. Then I changed my tactics - make my résumé more generic and send them to as many relevant jobs as possible, and I have received much higher responses. Maybe it is location specific - I am seeking jobs in Hong Kong and HRs there don't like spending time reading résumés carefully, they just like scanning key words. But that may not be the hiring practice of other places.
Thank you Jeff for your amazing content. Just watch your video about resumes and LinkedIn, concise and helpful information for fresh graduates like me to avoid mistakes that could be ignored. BTW thanks for providing the Chinese subtitle.😊😊😊
I sent my resume to the resume writing service of the two largest professional services recruiters in the UK and it was £££. Strange thing is that their advice was completely contradictory. I don't really think recruiters have a systematic cognitive approach but just scan a resume for keywords, looking for a reason to reject the candidate.
🕵🏻 Did you catch any mistakes in your resume after watching this video?
TIMESTAMPS
00:00 5 Resume Mistakes to Avoid
00:42 Putting Education above Experience
01:52 Not Showing Impact
02:53 Failing to Include Meaningful Metrics
04:32 Not Tailoring Resume for Each Application
05:34 Overlooking the Small Things
@Rehan Siriwardana I think so too :D
@@JeffSu Hey Jeff. I've found your videos incredibly helpful. About metrics I am having a bit of an issue as I don't have conventional background. I am a former Marine, worked in the security field, and worked with the Kurds to deal with Isis and with things like that either I didn't know or entirely pay attention to the metrics or there weren't any due to the nature of the work. I was wondering if you could perhaps make another video or further break down meaningful metrics in a resume when your job experience may be much more ambiguous or there is no way to measure your direct impact on such macro situations.
@@kymaeryk Again, the effort you put into coming up with metrics are more important than the metrics themselves. To give an extreme example (might sound silly to someone like yourself), "Decreased possibility of security leaks by 50% by doing A, B, C"
@@JeffSu but wouldn't I have to know that I decreased it by 50% ? But also I think I see now because ever maintaining security would also be considered a metric would it not ?
@@es6544 Hi E S - Easy! Let's take the Uber Driver - they could mention the average rating they received over the past 3 months, and whether that was an improvement when they first started (e.g. +16% increase in rating after I decided to do A, B, C). How many additional rides they drove vs. other drivers (proactive) etc.
I'm a job coach in my day job (I review and rewrite resumes for job seekers) and you've nailed a lot of the big things I talk about every single day. Particularly when you speak about including impact, tailoring resumes and prioritizing work experience - you are absolutely correct. However, there are a couple more things I would add: professional summaries and ATS. It is really important to begin a with a brief 1-3 sentence summary overviewing your professional history as it relates to your target job. It is, in fact, the easiest way to keyword target and tailor a job with low effort. Recruiters and hiring managers spend less than a minute on most individual resumes, so summarizing your relevant experience upfront in an elevator pitch helps you gain traction. I've compared to it the thesis statement of your professional career, that you back up with your well rounded, achievement based bullets below.
Most employers today utilize some form of ATS (applicant tracking system) to process online applications. Many of these will take a resume and parse it through an internal reader, which converts it to a keyword searchable format and into a universal basic template. You might be surprised by how few hiring manager understand this is happening, but it can absolutely destroy the resume if it's not formatted correctly. Entire sections of data can be eliminated, or mashed together resulting in a resume that is unreadable. Make sure you are optimizing for ATS success with both formatting (plain, not highly formatted, no columns/pictures/tables, left justified with standard section headings) and keyword targeting.
Finally, keep things brief. Remember - less than a minute of eyes on during first pass when the bulk of decisions on further review are made. Limit bullet points to 3-5 per position, limit bullet points to a single concept and no more than 2 lines per bullet. The longer it takes to read and understand, the more likely the recruiter starts skimming. When they skim, they miss important things.
Wow these are amazing add-ons Eliza, thank you so much for sharing!! To be honest I've never included a professional summary myself but I know candidates who have found success having a short and concise summary (i.e. without fluffy buzzwords).
Thanks again!
Wow would you like to assist me in perfecting my resume?
Hey
Does this mean a even a simple resume created using tables for nicer formatting (Table lines eliminated by changing line width to 0 points) wont get read by the ATS?
@@muneebajmalkhan4245 It depends on the individual system, but tables can indeed be a culprit in parsing issues. I personally avoid tables or using Canva or similar - it looks lovely, but we know there are big systems that will not parse them correctly.
Thank you🙏
Recruiters hate reading buzzwords in resumes but also send me nothing but buzzwords in outreach metrics 😂
So I guess we gotta do better than them 😂
@@JeffSu laziest folks on planet imho, along with HR who screen out the qualified candidates in favor of the do nuffins that meet the quote junk but never show up, can't speak coherently and lack knowledge or credentials.
@@JeffSu can you make cv for me 🙏🙏
They are clumsy, hypocrite and incompetent 🤡's
@@JeffSu I once saw an offer requiring "perfect written/spoken English". Not "professional", not "excellent proficiency", not "C2 level", no, outright perfect, no less. Only thing is, the job description had mistakes that I spotted as a foreign speaker. I did not apply.
What I’ve found to be the case is that it really doesn’t matter whether Education or Experience is listed first. It matters that the most relevant part of your background is listed first. Almost all of my previous work has been in retail or other form of customer service, but the position I want to be in is my first job was that of a market researcher. The fact that I was a janitor, a cashier, and a call center rep will not help me get into marketing research. My education is going to be a stronger highlight because my bachelor’s degree proves that I am good at research (major was history), while my master’s (MBA in marketing management) proves that I understand how business works and how to create a market strategy.
When I put my experience first, I was never noticed (at least not by reputable companies). When I put my education first, I got more attention. IMO, these hard rules about what to list first on a résumé don’t always work, especially for younger jobseekers/recent graduates trying to start their career.
(Edit: added other roles to better prove my point)
Great points, thanks for sharing!! 😁
This helped out a whole lot. I'm a welder for my company, but I wanna apply to my company's engineering technician position where AutoCAD is heavily used. My most revalent experience is from high school, where I attended an engineering program and used AutoDesk Inventor and Revit to create models
Thanks for sharing.
Hi, I’m only 18 so all my work experience is volunteering, retail and working at McDonald’s. Any tips please.
I agree!
Also some people don’t use any colours which makes their resume plain… you should use the colour on your resume which is similar to the company scheme you are applying for … you can look at their homepage and find out which colour they use on their homepage, that way you would attract their attention immediately when they see your resume and psychological impact would be they start seeing you part of their group already from the beginning.. this is very subtle but effective trick
That's a great tip Avanti, thanks for sharing! 😁
Will someone keep doing for all jobs? It’s sickening 😢
I just recently came across your videos and I have to say, I don't think people truly appreciate the quality of information that you are sharing with us. In the past month, I have increased the amount of first round interviews I have received thanks to your help. Keep up the great work!
It's okay, comments like yours make my day so I'm happy enough 😁
I have some questions:
1. I’ve been rejected from about 50 interviews. (In the last one they found the excuse that I could have given more examples. There must have been 20 to 30 perfectly given interviews with no feedback at all. The feedback I got from a lot of them is that they went for another candidate).
2. Before the pandemic it only took around 4 interviews to secure a new role
3. I went to a top business school and have half a decade of experience working for blue chip companies
4. *I’ve been given the advice by some corporate operatives that I could still somehow secure a role at a top company even if I’ve been unemployed for half a dozen years*
*Is it discrimination? Is it bias because there is money involved? I would just like to know what is going on as I’m being forced to retire early abroad/take a career break in the summer*..
Recruiters make one mistake: they hire those who make better resumes, not do their job better. We are living in the world of the spectacle. Everyone strives to appear to be someone they are not.
That's probably true in some cases!
@@JeffSumost cases
IN REALITY RESUMES AND CVLS ARE SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OUTDATED.
@@lindanorris2455 Says you?
It's up to you to convey your ability through a sea of people lying and over conflating their experience. If you can't sell yourself you'll never make it far.
Hi Jeff! Just wanted to let you know that after watching countless videos you’ve made and implementing these strategies, I’ve landed an amazing job offer. I got the official offer letter today. I just wanted to say thank you and let you know that you’re truly helping people with these videos. All the best! Keep up the amazing content 😁
Wow that's SPECTACULAR my friend. Congrats!!! 😁
Its the same for me as well.
Jeff provides some really good tips that are hard to find on the internet.
Thanks man 🙂
@@aneeshsrivastava1562 Wow 2 success stories in a day, thanks for making my week you two 😁
This was very nice of you to take the time to thank this young man. He really does present meaningful comment.
@@EmmaDee Thank YOU BOTH
The last time i was working on resume, it took from me a long time, but luckly after watching your i was able to catch few mistakes, thanks a lot.
awesome!
All of the resume building classes, professional help, and videos I have watched and this is the first time I have ever heard some emphasize the hyphens. I am a stickler for having things having a uniform look. I have heard all of my teachings speak on formatting but those little details seem to be so easy to miss for most.
Exactly! You probably know this already but oftentimes it's the small things that matter the most 😁
@@JeffSu So true!
Great Jeff! 👍
I totally agree with all of your points. Especially the 2nd and 3rd (point to metrics and impact of them), the 4th (about tailoring resume for each job you apply) and off course avoid typos and grammar mistakes that override any skills or experience.
What I usually advise friends is: 1) read carefully what the company needs and spot on them in your resume, 2) include metrics and achievements that had meaningful impact on past jobs and 3) include at the bottom of resume a graphic section of 2 rows with 4 skills on each row, based on word cloud generator, so to keep the attention of recruiters.
Perfect additions George! Thank you for sharing your expert advice as well 😁
And how are you going to prove to the interviewer during the interview that your metrics are facts and not just hearsay ?
@@Mr_BUSINESS_24_7 It's a good question! As mentioned in the video, the interviewers (for good or for bad) care more about the effort we put into coming up with meaningful metrics, and not the exact numbers itself. For example let's say my project helped drive 23% more leads, and I say 20% in the interview, it's not going to matter :)
@@JeffSu How about you are a recent graduate with no experience?
@@flom1951 Extracurricular activities you participated in, class projects you were involved in etc.
Pro tip, GTP 4 and upload your CV. Ask for formating, spelling and alignment. Saves you a couple of hours
Great tip!
Stellarcv tailored my CV to match the job requirements.
I like the tip about metrics. I've been helping someone in my family write a resume and we've managed to shift the writing from job description and responsibilities to "accomplished x as measured by y by doing z". However, we don't have specific numbers or percentages for many of them. Part of the problem is that he often hasn't been privy to that information (such as knowing exactly the revenue or profit for the stores he's worked for) and I believe part of the problem is, he's never seen the value in knowing that information (I've since told him he needs to start getting chummy with his bosses and talking about his performance and store performance so he can include it in resume, but let's see if he does.)
So my question is: If you know you had an impact, let's say increased sales because you saw that something you did lead to more people buying a product, but you don't have specific metrics such as "20% increase in sales" or "20% increase in customer volume", how do you remedy that on your resume? Do you leave it as general as "Increased sales"? How bad does that look?
Accurate number > Inaccurate number > An "estimated" number > No number at all 😁
@@JeffSuah okay, so lie, got it, thanks
@@basamortua8791 Wait wut 😂
Agree with the comment, we are usually kept in dark about any important metrics
@@JeffSuessentially, estimations, are lies. As most employees aren't privy to corprate or detailed at all about sales metrics.
Best to do is estimate, but without any numbers, it's the equivalent to lying.
Thank you Jeff for the useful information! I just open a LinkedIn account by following your video tutorial. Currently, I’m confused when I work on my LinkedIn and resume, you just point out the difference between two of those. Although I don’t have full-time experience, I’ll put the work experience on top based on the interview experience and your advice.
Glad to hear it!! Best of luck my friend 😁
The employment process is completely broken.
You mean the job search process?
The recruitment process is broken
@@JeffSu no, the employment process. The whole process is a mess.
yes it has. employer wants (5) yr olds who they can pay $3.00 hour and one WHO stil llive under the health care benefits of MOMMY & DADDY!
Dude, you are killing it, been showing your videos to my team. Amazing content, keep it up please!
Thank you my friend! Let me know what your team thinks 😁
A word of caution on trying to over-tailor your CV/Resume, it can backfire if the job post is written by a recruiter who doesn’t 100% know what they’re talking about. Cherry pick which ones are noteworthy, and if possible, have a look at some other ads from the same firm to see which of the requirements are copy/paste.
The hiring manager might be interested in things other than your customer-centric approach and team playing shenanigans, for a Data Engineer role working remotely.
They want people without personality.
If I ever i encountered myself working for HR I would only pick the creative charts.
Agree, I have not been successful. I think I'm in this dilemma of, maximizing ATS keywords-> non-tecnical ATS keywords are mostly buzzwords -> having too many buzzwords -> resume lost all authenticity of who I am & what I can do. but at the same time if I just submit the best resume, I also don't get interview.
In regards to your first point about putting education above experience, I somewhat disagree though also agree at the same time. It really depends on the situation. If you are a (VERY) recent college graduate or about to graduate college and you don't have a lot of experience (or even relevant experience), then it makes sense to put your education above experience. There are also industries (such as education for example) where education is going to be just as important, if not more so, than your experience so it really depends. It really is a case by case thing. I always make the point to my students that it's about what you want to emphasize and what you can minimize (or even better take out if possible-- e.g., if you're applying for nursing job, it doesn't make sense to put your barista job from your senior year of high school on your resume).
The rest I 100% agree with.
That's a GREAT point Jacob thanks for this comment! It definitely depends on each person's situation (i.e. if you're going for a job in academia and you have a PHD, you probably want that front and center).
Thanks for adding on 😁
i just graduated and this has helped me so much i truly appreciate you
You're welcome! 😁
Very useful! Would just add to make sure you use correct spelling, grammar and spacing and check multiple times. How you write on your CV says a lot about you, and how good or bad you would be as potential employee. You don’t want potential employers to think you are unprofessional.
Those are great points Sami!
As a technical interviewer with over quarter century of experience, these are all fantastic points.
Good CV is the only way they are going to decide if they want to talk to you or not. I noticed that whether you can or can't be bothered to take care of your CV is a sign of attitude. If you can't put effort to take care of your own CV you are unlikely to put effort into anything.
When applying to a company, ask yourself: why would anybody at X care to talk to me? I don't want to hear about the job you were performing. "Performing" is not an accomplishment. When presented with two otherwise equal candidate CVs, one from a developer who "worked" for 5 years and another who has actually been solving problems, who do you think I will want to talk to first? The guy who's biggest accomplishment is he wasn't fired for a long time?
Super happy to hear a technical reviewer vouch for the points brought up in this video!
And thank you so much for the additional input. Agreed 100% "working for 5 years" pales in comparison to "solved X problems by doing Y"
A recruiter told me to not bother applying for high-competition jobs in my area without a grad degree. So now my personal crusade is to prove him wrong 😂 I’ll need to work hard and your tips will help im sure
Oh wtf that sounds like bad advice....you SHOULD prove them wrong!
300 people applying for 1 job. All those other people have 1 thing you don't
@@higherlifts420 real-world experience ended up outperforming academic study. So now Im able to afford a grad degree and Im halfway through already :)
I hire People all the time. Very high tech firm with extreme technical requirements. If we are hiring anyone with novice experience The first section I look at is education. A quality school and excelent GPA is 100% necessary. After about 8 years experience experience starts to matter more. With our requirements relevant experience is all that matters. For high end professional jobs resumes should be bespoke for the position.
Thanks for sharing your perspective! 😁
exactly
Let’s face it. Being lucky counts more than 50% in your job hunting result. I received three offers in one month, but I admit, it’s mostly luck.
First of all, CONGRATS my friend! 3 offers is AMAZING! And hey don't sell yourself short, I'm sure your experiences / education / proactive-ness contributed to what you call "luck" :)
I agree with you on that. I am an experienced electrical engineer and i wrote about 100 applications for a job. For the most desired jobs i invested up to 4 weeks and 2 hours per day writing the application, i had the relevant skills but i never was invited to an interview. On the other part i once copy pasted 80% content of a previous application and spent like 4 hours editing before sending out for the job i wanted and i easily got the contract 5-6 weeks later. So basically until today i almost only got jobs when i spent the least time for writing the application. So i do understand when you are talking about luck.
This was actually a huge help. Sharing your success statistics showed character. My first two interviews were duds, one of the next two has to be a success.
Best of luck!
These types of videos just always makes so much sense. Thanks Jeff.
You're very welcome my friend 😁
THIS IS SO PRACTICAL! thank you so much!
Thank You Jeff for taking the time out of your day to help
The pleasure is all mine 😁
what sections do you always include on a resume and how do you decide to order them? example: experience goes before education, what about certifications or volunteer work? next question, what's your advice for showing a career change on the resume? in this case, better to list the jobs but only have context for the relevant new field or have a summary at the top highlighting the benefits of the transition?
The rest are just personal preference. I don't like including a summary since it's usually too "fluffy"
THIS IS GOLD! - show your impact at your past work
Exactly 😁
Thank you for this! I've made improvements to my CV based on this information.
Awesome to hear! 😁
You deserve a million subscribers for your energy and humour and approachable personality
Wait, just 1 million? 😏
I could tell this is gold. I am downloading this to refine my CV
Glad to hear it !!
Well, what a coincidence... I am writing right now on a new CV and cover letter... and procrastinating on RUclips. So very welcomed video, sir! Thank'. Now I can check out the first video 😁
Must be fate Peter. Let me know how your application goes!! 😁
@@JeffSu So far, so good. I submitted it today let's see what happens! But it's just the first one... the road is long until I get to 100 like you
@@peterdemuth
What are you applying for ?
also peter RE " I submitted it today let's see what happens!"
(As a self employed person) You should never leave it to see what happens,
You should always have a plan
so try to follow this structure
1. Find an available job
2. Know why you are applying or interested
3. Find who the right person is to speak to
4. Get that person on the phone
5. When on the phone (Before the end of the call)... Set an appointment for an interview or another phone appointment or ... establish you are not good fit for each other.
The point is... FOLLOW UP and have promised dates for call backs
The road should never be long
You should have yourself in a role within 1 to 2 weeks Max
if you don't, then you're wasting time with time wasters
if it's taking Months, my guess is you are applying to agencies and only forms
in which case.. yes 3 to 6 months and you'l likely get told "sorry you were unsuccessful this time"
if you however have a plan and are following up on promises to call
you never have to see WHAT HAPPENS because you know at each step what is happening
Let me know if you need any advice
I find metrics on a resume to be self centric. In a modern word those metrics are the result of team work (at least in the tech world).
An analyst evaluatse the needs, an architect the specs, a devs de-risk the tasks, tasks are groomed(questions are asked to the analysts,/architects/system designers), the stories are voted. The sprint starts. The devs take development tasks. Each task must be reviewed by 2 others devs. Everything is deployed to QA and tested by system designers and testers. The app goes through pen tester's hands. Documentation has to be written/completed both by dev, architects, managers before each deployment to prod. The app is deployed. Fixes may be necessary. Some features may be pulled out for future deployments. So yes, tell me you did something in the app that ended up with an increase of 5% in customer satisfaction and I will ask where was your team when your was doing that. You never worked in a team?
Thanks for sharing your perspective! The way I see it, since the resume is about you, you can talk about your impact. During the interview, you should mention what did the team achieved, and how you contributed to that overall impact :)
@@JeffSu I have 6+ years experiences as a dev and let me expose some realities. The impact of a dev (talking about devs in big companies) is to get the application delivered in prod on time (on every project you work on). Do you have to innovate to do this? No, just stick to the plan (code, test, review, iterate). It is that simple 95% of the time. You don't get to choose that target/KPI that will be chased. That is the marketing team job. You don't even get to talk to that team. That is the Product owner’s job. Your role is to write lines of code that conform to the specifications and are maintainable every day. Even as front-end developer often you still don’t get the opportunity to imagine and design the UI, instead, the boss or the product owner provides you with their vision made on tools like Figma or Excel, and often the design will look outdated. You are expected to implement that design and be proud of it.
Innovation is rarely possible even during innovation days, as no one likes to see you build an entire app in four days and do better than what employees have been doing for years. If you question security or performance in enterprise apps, you may be marked as a troublemaker. Recruiters will use phrases like 'challenging environment,' 'committed candidates,' 'goal-driven,' 'fast-paced,' and 'capable of analyzing complex systems' that are used to make the experience look epic. Here is the translation of those: Our code is crap. It is pretty much all legacy code, and we cannot change it because it will break something somewhere and we don’t know where it will break yet. We are expecting you to jerry rig the shit out of this monstrosity and to love doing that knowing it will bring no value to your professional experience because who would be crazy enough to build a new app using this methodology (no technical docs - no full test coverage) and this tech stack (that was hidden in the job description - yeah we forgot to put the version of the framework on the job description (the version and tech is pretty much toasted) - we only talked about the cool stuff during the interview - which you will not touch because we have no budget for that. Also, the reason this code looks complicated is because it hurts your eyes to see so much criminal code, and everyone leaves after a year. So, no one has enough experience with the code base, that is why no one understands the code, I wish good luck on understanding the code base. Ask to much question and we will mark you as needy because we too don’t understand what you don’t understand. If you critique our code, that one guy that does not code will defend it more than he would defend his mum’s honor. It is not that this job requires a senior dev to understand it. It is just badly coded, and no one wants to work on it for longer than that. It is hard to do get any impact out of it than the expected one (doing your job). I have been doing this for 6+ years now. When I am looking for a new job, I just skip past the recruiters and manager and only contact and respond to tech leads because we share a reality that does not have to contain any bling (it is what it is). I understand them, they understand me. We both know quickly if I am a good fit (no time lost). I get that this type of resume would make sense for a commercial, but lately, I have seen more of this kind of resumes from dev profiles and it worries me that they think that they should mention that they did something special and then when we deconstruct it during the interview, it is not that special. One guys was honest and just told me he thought it would do better with recruiters, I just had to applause his courage to say it and defended his application because he was a capable candidate even without the bling.
The education part is dependent on the industry you’re going to. Recruiters will not even consider you if you don’t have a state or national license for some jobs. Your job experience is irrelevant if you don’t make it clear you have these licenses or certificate because some companies require you have them and some don’t.
That's a great point! Thanks for sharing!
These are amazing tips, thanks for sharing! I find it really hard to tailor for each potential employer. In europe the cover letter is very important and you can get away with a worse CV. However these tips still apply. Results and impact > Methods and responsibilities
For sure! 😁
Great advice Jeff - thank you! Point 1, putting experience above education. Would this be applicable to a professional in their first year of full-time work (tech industry) after graduating with a Master's degree (Digital Marketing)? They have over 3 years of past working experience combining internships in the field, part-time work and a side business.
Also in reference to this, what are your thoughts on leaving graduation dates off the education section? Can it look a bit inconsistent, eager to hear your thoughts! thanks again.
Hi Sarah - If the Master's Degree is relevant for the role you're applying for, you can leave it up top (the keyword here is relevant).
Why would the graduation dates be inconsistent?
Hi@@JeffSuthanks for the feedback -inconsistent in terms of the formatting when compared to the experience section!
@@sarahcatelli4507 Still a bit hard for me to visualize but I would aim to have the formatting as consistent as possible!
Hey Jeff, I wanted to say thank you so much for your content. Thanks to you, i got way less stress and extremely well prepared for my interview and i aced my dream job lately. Keep it up the great content, you are helping a lot of people. Cheers !
Nice! Congrats!
Hi Jeff, these tips are gold. As a career changer, I'm struggling how to put my previous work experience in a not related field in the resume. Could you cover it in your video someday? Thanks!
I get this question a lot: The best way to address that issue is to highlight transferable skills (e.g. project management) that applies to the new role!
I'm self employed..
If you're changing fields
1. We don't really care about your resume in the first place so don't stress over it
2. We care that
YOU ARE HONEST
YOU HAVE THE SKILLS WE NEED
YOU CAN ACTUALLY DO THE JOB
AND YOU WILL ACCEPT THE RATE OF PAY THAT COMES WITHIN OUR BUDGET
that's it
3. Now if you must include something, (well you could have been more specific of WHAT YOU USED TO DO vs WHAT YOU WANT TO DO NOW )
but in a nutshell sometimes past experience doesn't transfer, You could have been a geologist and now want to be a hairdresser so nothing transfers in which case you list your personality traites and what a fucking awesome person you are and what you like best about yourself but more importantly tell me why i should hire you
in saying that, there is always something that transfers, such as you like to work with people, you are a good communicator or... work well in a team and easily integrate into an existing team or work well unsupervised
you can always use those (only make sure they are true)
to give you anything further i'd need to know what you did and what you are now doing
The way it was put to me is a recruiter in a high demand job is getting hundreds of applications that they need to filter down to a handful of candidates to actually have interview. You don't want to give them any reason, no matter how small, to put your resume in the round bin (trash). Consistent formatting then tells the recruiter that you have attention to detail that others may lack.
Exactly! Great point Jerimiah 😁
5:42 the bottom dash on the left is shorter and *bold* and the dash on bottom right is also short. Do NOT say you pay great "Attention to Detail" in your resume if you didn't catch these 😂
LOL
Firstly, thanks a ton! Liked your guidance,
I really liked what you presented ~3.55... which is 'So what ?', 'So what ?' .... and then comes 'impact'
This is very important point, especially for people who want to move from middle management towards senior management....
Advice well taken !
Shailesh ❤
Glad to hear it!!
You're the man, Jeff. Thank you for the detail and passion behind these videos!
Thank you my friend! Glad to have you here 😁
Namaste
The automated applicant tracking systems find it easier to parse and read word documents compared to pdf's
Hence better to use word document format so that the hiring manager may pick up your resume based on keywords.
PDF format can be used when mailing individuals as it opens in the same format irrespective of windows version while word document may have format changes based on individuals version
Thanks
Thanks
Those are great points!
This is all very true and something I can do today to make a difference. Thank you for making this video, it was at the right time and quite needed!
No problem Matthew 😁
thank God for your video. I just knew something I was doing was wrong. I follow your tips.
Best of luck!
What I am actually impressed is that you have had recruiters which provide you with a feedback... That's something I have never had. U.U
Hahha depends on the recruiter!
This has become a classic. Nice work!
Thanks 😁
Some recruiters put the applications through a spell check and immediately throw out those that have typos before even looking at them! So important to check grammar and spelling.
Great point!!
My personal opinion is that the “impact based” job descriptions are awful when you’re looking for a tech employee. Of course it’s good to know what the project goal and results were, but I also would like to get a feel for the day-to-day - technologies used, team structure, etc.
It's a fair point, thanks for sharing!
We had two candidates applied for a job. The first one whose resume showed every achievement and honor programs he had in highschool and college, but only 2 years old working experience. The second one only had two years of college but showed a lot of projects and achievement in his 10 years of working experience. Eventually we went for the second one and very happy with our decision. I am not saying college is useless, but employers shouldn't focus on what AP class someone had or famous school he/she went, unless you only look for newly graduated candidates.
Great point Ben! Thanks so much for sharing 😁
come on, it's a no-brainer.
BTW, 10 yr work exp will obviously command higher salary.
Eventually? Someone putting hs achievements is an automatic decline.
Actually college IS useless.
Thanks for the feedback, did not think of adding metrics on my resume. I have experience in the finance department so I can include $$$
It's super important! Glad to hear you have numbers to share 😁
Jeff - any thoughts on work history details on the resume? Should you include details up to 10 years back, 15 years back - also would you list the company and job title(s) for the older work experience or leave it completely off the resume?
Focus on relevant experience, and prioritize recent experiences 😁
I believe some experiences are much easier to quantify and explain impact than others. There're a ton of work that needs to be done that doesn't make any presentable impact other than it's neat and keep the company running. Say you are in sales you can write your sales number and increase and help acquire how many new clients, but if you are in accounting what in the world would you write? You spot a numerical error and saved the company a billion dollars?? If your job doesn't entail a lot of initiatives and changes the impact can hardly be explained.
Easy: Removed 1 step from Cash Flow report preparation process by adopting new formula/tool, resulting in 25 man hours saved per quarter 😁
(just an example of course. But there's always a quantifiable metric)
I could write "I cured cancer" on my resume, and I would still get denied
Right, because you'd be lying
@JeffSu now he's not gonna give you the cure. Good job dude.
@@davesomeone4059 LOL
Why was this so funny 😭😭😭
Hello Jeff
Thank you for this video. I catched several mistakes on my resume after watching this video. Yours content is awesome. Wish you the best!
Glad to hear it!! This way the recruiter / hiring manager won't be seeing those mistakes 😁
+1
Going to upgrade my resume🙂
Starting off your career as an 18 year old, what would you recommend in a resume for someone young, with little work experience trying to put their foot in the door?
Build up a personal portfolio, share any and all learnings in a public space, and network 😁
I made a mistake for a long time, confusing Resumes to CVs (which is way too lengthy). If I were an HR manager, I would stop reading after seeing the ridiculously long "biography" instead of the actual relevant experience.
Great point!
The "So what" method is a wow!
It's very similar to the idea of asking "Why" five times to identify the root cause of a problem 🤔
Yes! It's basically the same concept 😁
@@JeffSu I learnt the “5 Why” concept from Coursera Data Analytics course 😀 still very amazed we can ask more “so what” to dive into impacts and quantify our tasks!
Watched so many videos and this was by far the most helpful when it comes to the literal content of the resume
Glad to hear it my friend 😁
It's challenging to tailor resumes these days as many companies want you to fill out an online application and / or upload your resume. They have that one resume you uploaded on file, and that resume is used for all job applications with the company. You can't send out different resumes to different various positions within that company. As a result you are forced to make a bloated, generic resume sent to everyone rather than several targeted resumes sent to individual hiring managers for each position.
Thanks for sharing your experiences! I know the feeling believe me haha. What I used to do was to try to network and find the hiring manager first (via LinkedIn for example), and even though I would submit a "generic" resume in their portal, I would also send a tailored one if I could find the hiring manager and/or recruiter
99.999999999999999999% of the applications won't reach the HR office... Regardless of how good they are
Thank you. I think I might have made the same mistake. Sent over 85 applications, 3 virtual interviews but never got the job.
Hey Alvin! If you are landing interviews than your resume might not be the problem! Make sure to check out my playlist on common interview questions and answers!
Love to watch your passion explaining everything in this content🙌🏻🙌🏻🙌🏻 Thank you
Ah I was worried I'd come off as too nerdy, but glad you enjoy it!!
How do you track metrics to put on your resume when you're in a job? It's not like anyone is giving you statistics on your impact in the company and telling you that you increased revenue by x percent etc. So what are we even doing when we're measuring impact, just making stuff up? I mean, how else do we have any idea what our impact is?
Ask your manager, or think of the objective of your role and think how you can quantify it. An extremely example is if I'm comforting my girlfriend, I can say I increased her mood by 25% 😁
Please Jeff (or anybody) cover the NDA topic in resume writing?
How do you list quantifiable results when such items as; sales dollars, growth ect, or even the companies or projects worked on are under a non-disclosure? It's common in some tech sectors, government/federal contracts. Especially concerned with LinkedIn.
You can round the numbers and not disclose the actual client. You can say "Fortune 500 Food and beverage client"
Banger video, actually. Thanks a lot sir
You're very welcome 😁
This is so helpful. Thank you so much for explaining how to quantify experience when you’re not on that side of the employer!
No problem my friend! Best of luck with the job search 😁
I'm pretty shocked at how much my resume was backdrawed! Thank you so much!
No problem 😁
I dropped by to say “Yo nice new hair bro” okay have a nice day
Pouestah! So good to see you my friend, you're still around 😂. AND THANK YOU haha
Responding to the first argument, that’s why you have the title of the section! If an HR wanna see the work experience first, she/he can easily do so by finding that section. Also, I don’t think that a good education would ever be useless to read for any job… doesn’t make any sense
Not useless, just less important vs. real world experiences 😁
Another awesome video about careers. Thank you Jeff!
Thank you Leandro!! 😁😁
Real usable information and a short amount of time! Thank you!
No problem 😁
Looking for a full-time position as a fresh graduate. Used to be very depressed cuz sometimes I send out 10 resumes and may only get 1 reply.
After I saw you send literally 367 cold emails I feel more confident, don't know why😂😂😂
Respect you for your effort and for making career advice content like this. Very helpful for sure!
a 10% response rate is already AMAZING lol. Just remember, you only need 1 job, not 100 :)
omg what a process, i'm actually in the process of job application and watching this video i know you're on point but i'm just so overwhelmed hearing this. I have used chatgpt and resume apps to make my cv beautiful but it was all bullshit. Omg it's such a process i feel like crying
One step at a time my friend!
I can give anyone a few good tips. If you've got rare achievements mentioned on your CV (say passing a CFA level 1 and 2 exams) it does not really matter how you structure your CV. You can write it on toilet paper, its not the organisation of things on it what matters, hidden gems is what most employees are after.
I would agree partially there Andre! If the formatting and presentation was off though, the reader might never get a chance to see those amazing credentials 😁
This not only help me with resume but also with doing my annual self review. Thank u
Love how leveraging the concepts here for your own use case! Let me know how it goes 😁
When my school's career center reviewed my resume, they said to put my education first. I loved my school so I took that as gospel. However, I got no callbacks. Then I see this video, and realized OF COURSE a school would want their name up first in an alumni's resume. It was such a weird realization.
Hahahahaha well the more you know 😁
I was curios about what you will say so I've watched the video.
And I agree that all those do help you being picked up more often. Totally agree.
However, yes, there's a however part.
I do not agree with the idea of "tailoring" your CV for the job.
Here's why:
There's a lot of businesses out there. I'll give you a more detailed overview about me and my skills than a random search on a linkdin profile (which in my case shows even less, just work places and time).
I'm not going to tailor every single CV, even if this rises my chases of being called to an interview by 10%.
If they are interested enough by the overview they will call, otherwise they will not. And that's it, we can go into details about metrics, impacts and so on while discussing face to face or online.
I'm not just gonna send a piece of "paper" that has all my life on it to someone else, even for the purpose of hiring. They only get to know that while we talk if they are curios, or after.
And yes, I do acknowledge that: not adding metrics, not adding impact and not tailoring for each job will lower my chances.
I also acknowledge that recruiters or companies don't even bother to post the salary ranges they are willing to hire for in their "search for employee" announce.
They also do not specify each benefit you are getting while working there.
They often can't even specify exactly on what you will be working.
They can't give concrete details about the project or present an actual problem they have for which they require assistance.
Maybe this is more specific in my software developer career. But they generally want "everything" and offer you as little as possible other than a maybe.
And they can't even give you a proper set of requirements.
For example, if a job offer says:
you must know: c++, java, python and .net to be hired here. If you know one of those languages, we offer trainings to help you learn the rest.
Ok that's clear, I need to know one, and I'm good to apply and I know that on the job I'll get assistance with the other languages.
But then you have posts like that which lack the "IF" part. And the most amusing part is: after you get the job, assuming you get it because you feel qualified, you know all these. And you have to make exel sheets..... and maybe code like 10 hours per week in python and not touch the others.
You go: well fuck
Because that's what most jobs offers are in this sector.
So now the question comes to:
Should you give these people all the details about you?
Or should you remain more vague, until you see what's going on with them.
I'm going with the second choice even if I know its lowering my chances, and usually it takes me from 4 months to 1 year to find a new job after I leave my current position. Oh right, I can also afford to have no income for at least 6 months, which I understand its not everyone's luxury.
So, that's why, in the end. I don't personalize it. I keep it vague. And then mass apply to the 1-3 positions I'm interested in and that's it.
They wanna know more? lets get a call, be human and nice, and I will be back.
Be cold and an asshole and I'll be your mirror
Thanks for sharing your perspective Serika! Totally respect your personal choice of not tailoring your resume for each job application; I guess it's personal preference after a certain point!
@@JeffSu and i appreciate your insight, your changes do indeed increase your chances, and it comes down to personal view of things at that point
have a nice day dude and keep up the good work :)
okay this gave me the motivation to sit myself down and really clean up!!! ive been searching for good guidance and finally found it. Huge shout out to @jeffsu !
Awesome to hear that sarah!!! Best of luck 😁
@@JeffSu Thank you!
When was going for new roles i had a process, i would breakdown the job ad, bullet point by the key take aways and then write my experience specifically for those. And usually bolded the word in the sentence that highlights that requirement.
I also did other stuff like company research. Looking at reviews of the company from former employees, etc. Because this gives you good questions for the interview.
Ive always got an interview for every job i did this with.
My job prep is usually 5 one note pages long.
Those are some AWESOME tips my friend! Thanks for sharing 😁
This is so useful, I can't believe I didn't know about it!
Hi Jeff, what about some supportive role that doesn’t have much quantifiable metrics? For example, an in house legal counsel, their main role will be negotiating, vetting & drafting contracts and anticipating risk to prevent financial losses. Feel like for this type of professional role, too much emphasis on the numbers & achievements does not sound appropriate & a little bit of bragging 🤔
"Negotiated and closed 10 partnership contracts last quarter, representing a 11% QoQ in number of cases closed. Reduced negotiation time from industry/firm average of 3 months to 2 by doing XYZ"
"...closed contracts represented a 50% hedge against financial losses in sector A"
That doesn't sound too baggy right? You're simply stating facts/assumptions.
S L - So basically this is exactly what I was talking about. Any role has quantifiable metrics. Good luck!
So I'm in a pickle. I didn't know how important metrics was as a newbie and my managers always only told me 'great job, keep up the good work' without actual telling me the impact I made. So how am I going to use metrics?
Go ask your manager or other teams, or find industry benchmarks 😁
Oh yes, I internshipped and helped company make 33 billion dollars in 2024
Nice, which one?
@@JeffSu Red Hat, but it was just $14.6 billion I lied
I wish I had heard about this sooner; it's fantastic!
Hey jeff, love your videos! I've watched both this and your original resume video and 3 things that I'm just not quite able to figure out are:
1. as a computer engineering student, I've never had any internships and I'm actually trying to get into one, so how can I use "Measurable Metrics" when I have none? I've only done projects as part of my coursework, and a lot of the time most people got high grades so there's nothing to use there.
2. for a student, wouldn't you agree that education should be put higher than experience? since students usually don't have any real-world experience, the education metric is one a hiring manager will look for. (he'll want to know also what courses I've completed so far)
3. the word cloud generator sounds great in theory but for tech jobs I am not really getting something I can use, maybe because the roles are so very different
Hi Lidor -
1. "I averaged 89% in my CS class, which is 8% higher than class average"
2. Yup for students and fresh grads education can be placed first
3. That's why you need to find 10+ similar job descriptions for word cloud to work
Best of luck!
I'm so glad you shared this, it's exactly what I needed!
Thank you, Jeff! Say if we happen to work as self employed as in own business for some period and they are closely related to our core professional interest, how best to put or not put them in our resume?
You definitely should because the skills you learn from being self employed are EXTREMELY transferable!
I admire your efforts for covering this . I have a question for freshly graduate medical students /doctors ..how can they fullfill point 3,4&5.
Hope so,you understand my question..Looking foward for your reply. Thank you for your time:)
What do you mean points 3 4 5?
For current college students seeking internships, should we still put education above work experiences? Thanks!
If you don't have any work experience at all (including part-time or leadership experiences), put education up front
Thanks for wasting my 3hrs of time Jeff I have spent recently to compile my resume 😓. After watching this video I have to compile another.
Hahaha hopefully it's the last one you need to create!
@@JeffSu I hope so 🤞
2:18 seems so important!
It is!
Ideally one should tailor-made his résumé based on the jobs he is applying for; however this practice could be very inefficient, for no two (real) jobs are identical. In case you found two job ads having identical job descriptions, you should be in high alert.
I used to tailor-made my résumé and applied for fewer jobs like what this video has advised but the response was never good. Then I changed my tactics - make my résumé more generic and send them to as many relevant jobs as possible, and I have received much higher responses.
Maybe it is location specific - I am seeking jobs in Hong Kong and HRs there don't like spending time reading résumés carefully, they just like scanning key words. But that may not be the hiring practice of other places.
Thanks for sharing!!
Thank you Jeff for your amazing content. Just watch your video about resumes and LinkedIn, concise and helpful information for fresh graduates like me to avoid mistakes that could be ignored. BTW thanks for providing the Chinese subtitle.😊😊😊
No problem! Glad you found this helpful and glad the Chinese subtitles were put to good use! 😁
"So what" is having me go back and review my teaching resume. Thanks bruddah.
No problem! Yes it's a great little trick to prompt us to think of the actual tangible impact!
Great updates. Solid info. Definitely agree with all of them.
Glad to hear it my friend 😁
I've found these tips really helpful. I believe I write much better resumes now. Thank you
Glad to hear it Katrina 😁
I sent my resume to the resume writing service of the two largest professional services recruiters in the UK and it was £££. Strange thing is that their advice was completely contradictory. I don't really think recruiters have a systematic cognitive approach but just scan a resume for keywords, looking for a reason to reject the candidate.
That's true John! That's what it's best to follow a framework and adapt as needed 😁