Interesting that I can find what steps I need to take to do my part, but it is practically impossible to find the steps to take to get T-Mobile to do their part (send the reimbursement).
how do I switch my phone? I have the 11pro and want to change my phone to my s23 ultra. how what steps do I need to take? do I need to purchase another sim card?
How do I switch over and get a new phone? I have Verizon right now and am thinking about switching but will y’all pay off the phone I have now and I’d be able to trade it in for a new one?? I currently have iPhone 13 mini and it’s getting to be annoying with how small it is.. unfortunately have a 3 year contract and am stuck with it until I pay it off.
So i recently got my at&t phone unlocked and switched to t mobile but sometimes out of nowhere my service just disconnects. Does anyone know why it does that or how to fix it??
How do i get my old number back? It’s been 2-3 months since i changed numbers. I’m having problems with all my accounts. I need my old number back for verification purposes.
My # was ported to Tmobile but now I cant recieve texts from Verizon users? Please help I've been back and forth with tech support and it still hasn't been fixed.
@@lynlinglang2981 ... I also have an electronic SIM (esim) with my iPhone 14 (i.e., no more physical SIM card to transfer between phones. Why isn't this discussed? Does T-Mobile allow esim?
I just gave you guys a third chance after your coverage failed me twice in the past. So much better now! I hate Verizon which is what I had and I like that you share my dislike gor them! 😂
Why can't we keep our 15 year old account and sim cards? We bought a new phone and used our old card and nothing works and now I have to waste more money on but a card I shouldn't need. In this bad economic time, you choose to bleed people dry.
soon as I switch over front sprint my phone is overheating doing normal things I use to do with the sprint chip now my phone gets hot and close apps! never had the heat problem or apps closing smh
How come when I switched from my carrier to T-Mobile and pressed the option to keep my phone number it gave me another phone number now it shows up that I have 2 numbers?
@@ImNotIsrael you need to call customer care for further assistance because you will be needing to port your Previous provider's old number to T-Mobile . By that, you also need to provide your account number and transfer pin to T-Mobile care to complete the process. Afterward, once the process has been initiated you need to wait for 24hrs to have your old number get activated.
Interesting that I can find what steps I need to take to do my part, but it is practically impossible to find the steps to take to get T-Mobile to do their part (send the reimbursement).
Yes I'm in the same boat. It was so easy to get me switched over but apparently very difficult to reimburse....
how do I switch my phone? I have the 11pro and want to change my phone to my s23 ultra. how what steps do I need to take? do I need to purchase another sim card?
How do I switch over and get a new phone? I have Verizon right now and am thinking about switching but will y’all pay off the phone I have now and I’d be able to trade it in for a new one?? I currently have iPhone 13 mini and it’s getting to be annoying with how small it is.. unfortunately have a 3 year contract and am stuck with it until I pay it off.
I'm guessing that you can just skip the part with your Sim card if you do have one with T-mobile "same to Data"
I can't switch to tmobile... I'm already T-Mobile hahahahahaha
Lol
So i recently got my at&t phone unlocked and switched to t mobile but sometimes out of nowhere my service just disconnects. Does anyone know why it does that or how to fix it??
How do i get my old number back? It’s been 2-3 months since i changed numbers. I’m having problems with all my accounts. I need my old number back for verification purposes.
Hey Asad 👋🏼 Sorry you're experiencing issues. Please reach out to our team of experts for more help: www.t-mobile.com/contact-us
My # was ported to Tmobile but now I cant recieve texts from Verizon users? Please help I've been back and forth with tech support and it still hasn't been fixed.
Dang you charge for a SIM card? How about esim?
No i work at t-mobile.
What esim
@@lynlinglang2981 ... I also have an electronic SIM (esim) with my iPhone 14 (i.e., no more physical SIM card to transfer between phones. Why isn't this discussed? Does T-Mobile allow esim?
Can I use T-Mobile on a Samsung Galaxy s7?
Yes
As long as it’s unlocked, then yes
@@DG599 my Samsung is from T-Mobile but I don't know if it is unlocked
@@xxTexas_outlaw71xxttv huh?
@@alex-eg6wy if it’s from t-mobile then it should work because you’re putting a t-mobile sim in a t-mobile phone
Didn’t hear anything about e-sim carrier transfers.
I just gave you guys a third chance after your coverage failed me twice in the past. So much better now! I hate Verizon which is what I had and I like that you share my dislike gor them! 😂
Can i still keep my same old number even if i bring in a brand new unlocked compatible device
Thank you for writing us. For more help, please reach out to our team of experts here: www.t-mobile.com/contact-us
Hurry up and make home internet available everywhere 😭
It is now
Can I bring my number to a new unused but expired SIM card and make it work?
T-Mobile👍👍🔥🔥
You're welcome!
Super easy my ars...its not even remotely easy. I had to cancel it.
Nice
Why can't we keep our 15 year old account and sim cards? We bought a new phone and used our old card and nothing works and now I have to waste more money on but a card I shouldn't need. In this bad economic time, you choose to bleed people dry.
try to move tmobile number to another carrier - support SUCKS
soon as I switch over front sprint my phone is overheating doing normal things I use to do with the sprint chip now my phone gets hot and close apps! never had the heat problem or apps closing smh
🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
😇😇😇😇😇😇😇😇😇😇😇😇
Your service is more expensive than Verizon.
Not for me. Verizon is $30 more per month.
How come when I switched from my carrier to T-Mobile and pressed the option to keep my phone number it gave me another phone number now it shows up that I have 2 numbers?
That will be your temporary number.
@@wilmalagana4974 do u know how long we have to wait to get our real number back?
@@ImNotIsrael you need to call customer care for further assistance because you will be needing to port your Previous provider's old number to T-Mobile . By that, you also need to provide your account number and transfer pin to T-Mobile care to complete the process. Afterward, once the process has been initiated you need to wait for 24hrs to have your old number get activated.
@@wilmalagana4974 I was in t mobile and they helped me do all this so I just have to wait ?