CMSNE's Will Your Documentation Help You or Hurt You? - On-Demand

This is a pre-recorded CMSNE webinar offering 1.5 RN, SW & CCM ethics credits. This program - Will Your Documentation Help You or Hurt You? - On-Demand Webinar Presented by Amie Costello, RN, BSN, MBA, CPHQ, CPHRM, CPPS, HACP, Medical Mutual Insurance Company of Maine. Originally offered on 1/21/23 as part of the CMSNE Hospital Based Case Management Conference- Innovative Approaches for Case Management Practice - Addressing Acute Care Challenges
Speaker:
Amie Costello, RN, BSN, MBA, CPHQ, CPHRM, CPPS, HACP
Amie Costello is a Senior Risk Manager at Medical Mutual Insurance Company of Maine. She holds a Bachelor of Science degree in Nursing and a Master of Business Administration. She has over 20 years of healthcare experience, specializing in ICU and ED before transitioning to Patient Safety and Quality. Amie is the Past President of the Northern New England Society for Healthcare Risk Management (NNESHRM), a member of the American Society for Healthcare Risk Management (ASHRM), and an Editorial Review Board committee member. She holds certification as a Professional in Healthcare Quality (CPHQ), Healthcare Risk Management (CPHRM), Patient Safety (CPPS), and Healthcare Accreditation (HACP).
Course Description:
Documentation is an essential part of patient care. When documentation is incomplete, your patient’s safety and provider liability are at risk. If the patient claims they have been harmed, one of the first steps taken is a review of your documentation in the medical record. Could you defend yourself against medical negligence with your medical record documentation alone?
Upon completion of this presentation attendees will be able to:
• Examine the challenges with documentation
• Review frequent allegations made against healthcare providers
• Recognize the liabilities associated with incomplete documentation
• Apply strategies to improve documenting patient interactions objectively, accurately, and concisely