Cannot use the wireless feature because bluetooth cannot be detected in my device Samsung Android A73-5G ang Samsung Tablet A9+. Your email tech service has no response in my email. What to do??
You can try to delete the "Q8W" Bluetooth device on your computer first, and then reconnect it. If the problem is not solved then, you can contact our technical service staff via the email address service@ugee.com.
Primero puede intentar eliminar el dispositivo Bluetooth "Q8W" de su computadora y luego volver a conectarlo. Si el problema no se soluciona, puede ponerse en contacto con nuestro personal de servicio técnico a través de la dirección de correo electrónico service@ugee.com.
Hello, first you need to press and hold the power button of Q8W for three seconds, then quickly press the power button three times, then find Settings-Bluetooth-Add Bluetooth Device on the computer, find "Q8W" and connect.
Of course, that layer of film is just to increase the touch and allow you to use it for copying. It doesn’t matter if you don’t have it, you can still use it as usual.
@@ugee_officialwhere can i find a replacement of the film paper ? mine’s already worn out, and i am more comfortable drawing on it, i love the paper-like sound
![draw with me : chill🌷 [ft. ugee UE12 drawing tablet]](/img/1.gif)
Can it be used on Android tablet in horizontal orientation somehow? i only can use it verticaly
Cannot use the wireless feature because bluetooth cannot be detected in my device Samsung Android A73-5G ang Samsung Tablet A9+. Your email tech service has no response in my email. What to do??
after update firmware on ugee q8w , now it can not connect to computer . please fix the problems
Tengo el problema de no conectarme de manera correcta inalambricamente funciona correcto con cable, tienes el mismo problema?
You can try to delete the "Q8W" Bluetooth device on your computer first, and then reconnect it. If the problem is not solved then, you can contact our technical service staff via the email address service@ugee.com.
Primero puede intentar eliminar el dispositivo Bluetooth "Q8W" de su computadora y luego volver a conectarlo. Si el problema no se soluciona, puede ponerse en contacto con nuestro personal de servicio técnico a través de la dirección de correo electrónico service@ugee.com.
I bought it today. I can't find Bluetooth on PC windows 11 ( I use chuwi minibook ) but on mobile can see it. How can I set it for PC ?
Hello, first you need to press and hold the power button of Q8W for three seconds, then quickly press the power button three times, then find Settings-Bluetooth-Add Bluetooth Device on the computer, find "Q8W" and connect.
Can you still use the tablet even if the film has worn out or no film at all for Q8W?
Of course, that layer of film is just to increase the touch and allow you to use it for copying. It doesn’t matter if you don’t have it, you can still use it as usual.
@@ugee_officialwhere can i find a replacement of the film paper ? mine’s already worn out, and i am more comfortable drawing on it, i love the paper-like sound
@@hvseokim Sorry, we don't sell this film paper separately.
Bluetooth feature doesn't even work well :/