Heres how i behave when i order a ride: Im ready before they even get to pickup point, i dont make them wait, i sit in the back, i say hi and ask about their day and leave it at that unless they choose to converse, my destination is already in the system, i dont tell them where to go, they can take the route the system tells them and i have no problem, i say thanks at the end and tell them to have a great day.
I’ve never ridden Uber or Lyft because it’s illegal where I live but after reading your comment I’m wondering “Wouldn’t everyone behave like you do?” I mean, it’s literally the way you should behave. It’s scary that you have to actually tell people how they should act during a car ride. I remember my dad having to do that with my 4 year old sisters when I was a kid. You would think when you grow up you would know how to behave in a car on a trip.
Yeah, similar for me. In Singapore they don't have Uber, only Grab. But quite similar. I'm too nervous to book a ride unless I'm already waiting. I'd rather wait than make the driver wait even though it's fine to make the driver wait up to 5 mins. Like usually there's a 5 min+ wait plus another 5 min when the driver reaches. Like all I gotta do is tie my shoes, lock up, and go down which would only take 2-3 mins. However I sit in the front bc I really hate sitting in the back of any car. I don't think they care. I just greet them with a casual hey. I think in America they do the whole "say my name" think. Like some drivers will only unlock their car after they get confirmation that that's the passenger they're supposed to pick up. In my experience so far no driver has asked me to confirm. Like for me I just double check the car color and license plate before getting in. It would be so embarrassing if I get into some random car. With Grab you need to enter your destination before booking a ride. With Uber, I don't think so. Also some of them try to confirm the destination, some don't. With the route, it's already set by Google Maps. I don't have any issues with that. I've seen some videos where passengers insist the driver go their route. Like I'm pretty sure the driver wants to drop you off asap. Chill. I do talk to some drivers but usually about their experience working as a grab driver and food. I just drop the conversation based on the vibes I'm getting from them. Some drivers are quite talkative, some aren't. I've seen plenty of videos where people act like it's their car and the driver is their chauffeur. And I'm over here almost freezing to death but too scared to ask the driver if he could turn the air conditioning down. And kinda scared to ask if i could adjust the seat. And when I'm at my destination, pay, thank them and leave. Sometimes when I have a 'open drink' like bubble tea, fast food, I'd finish it first before booking a ride. Or I'd call them immediately after I get confirmation that they're my driver and ask if it's fine to bring it. I really feel bad for drivers that have to deal with a lot of shit. Too many passengers(like purposely booking regular Uber instead of Uber XL), troublesome drunk passengers, scammers, people that insist to go their way, people that treat your car like trash, people hooking up, annoying people, stinky people, getting 1 star, false reports, etc. You know damn well how much the fare is going to be. If you think it's too expensive, take a bus or something. These people are working. They are doing this for a living. They don't do this for fun. It's just low. And you're paying for a ride. To bring you from 1 place to the other. They don't have to provide you with anything else. No free water? 1 star. No phone charger? 1 star. No aux cord? 1 star. Chill. Just stop being so fucking low. When I was in Malaysia, I booked grab using Malaysian card bc I didn't want to break my note. There was a problem with the card. It was a new card and transactions to non Malaysian companies weren't authorized yet. I only realized the payment didn't go through when the driver had left. I wasn't sure what to do. I received a notification from grab saying that I'm not allowed to pay via an online method anymore, only cash unless I solve the payment first. Which I'm really confused about. They don't care that I didn't pay? How will the driver get paid? Like I could just ignore it and just pay cash on future rides. It was so hard to contact Grab's Customer Service because they just kept directing me to the help centre. i needed to speak with a live agent. I finally managed to submit a ticket in app. I finally managed to solve it by using online banking to transfer some money into GrabPay account and they deducted the fare amount from there. So yay, it got solved. But like, I'm still so confused. They were like "Just pay by cash next time". Like I think they shouldn't allow me to book any rides/order food/pay using GrabPay unless I solve the payment first. And also how would the driver get paid? I could just easily ignore it but I'm not the kind of person to do that. That shit would haunt me forever and the guilt would just eat me alive. Just be nice, don't be fussy, pay the correct amount, and leave. It's not that hard, really.
@@buckbundy8642 It's Uber's fault they created this entitled ride mess in the beginning. Told customers it's like a luxury ride with water, snacks, phone chargers, music and no need to tip while the driver makes pennies. Before Uber people got in a stinky cab with no perks and went A to B with no stupid rating system
idk if this changed or not..but last weekend I cancelled a ride from nyc to nj after the dude picked me up..bc we made a cash deal instead,,and the app still had me rate him....I believe if u cancel the ride before starting the trip then there is no rating..but after starting the trip you get rated. it also happened to me personally when I was starting out and started a pool rider's ride by mistake, come to find out they weren't at the pick up location, I cancelled and then got a one star.
THe ride history and the GPS knows where ride started and ended even when dude cancelled. Just put in a report with whatever app he was using and he'll still get his money..
Some kids did that to me in the middle of nowhere figuring I wouldnt leave them stranded miles from civilization , not only did I leave them I got out of the car when they started talking shit and kicking my car , it was at this point they knew they had fucked up , they didnt realize im 6'6 300 lbs , needless to say they paid me in cash and i didnt have to lay a finger on them lol I dont let Riders come in my ride and punk me
The passenger in the front seat said he was also an Uber driver, but he wanted to give directions rather than put the destination in the app. Then he cancels in the middle of the ride and says he's going to downrate you. That's some special kind of stupid.
VikingLady219 There's a breakdown on RUclips (I don't know the channel off the top of my head) of what Uber drivers actually earn when you factor in the accelerated vehicle depreciation due to mileage, gas consumption, maintenance ect. It's well under minimum wage. This why a lot of Uber drivers only work during surge times.
That passenger was not your requested rider. Anytime they change the destination, that’s a red flag. The correct rider never got in and cancelled it. Happened to me once and I won’t let it happen again.
Thats something I never looked out for. I used to run into many fares that would never put in a destination. I wouldn't think anything of it though, I would be skeptical about them though and usually give them low ratings.. I guess I never gave people that kinda credit..
MidnightOutlaw A cancelled ride cannot be rated. The passengers still were charged for the distance traveled and a cancellation fee. The driver is in the clear.
I have a Dashcam for this reason. You did the right thing for obvious reasons. These guys just wanted a free ride during surge. It's funny cause they will be charged the cancellation fee multiplied by the surge.
Surge is Uber's way of jacking up pricing based. So if say for example the normal rate for a 10km trip is like $12, when surge pricing is in effect, they put a multiplier on it, so the surge pricing would be like 3.25X the normal rate. It happens a lot in busy cities right around when bars close, new years, etc.
lmfao where do you get your info? the surge doesnt multiply the cancellation you idiot. Surge rates are charged as a multiplier of X.X. For example, a rider in a surging area may see and accept a surge multiplier of 1.3x or 2.1x. This surge multiplier applies to the base, time, and distance of the trip fare. Cancellation fees, tolls, and per-trip surcharges are not subject to surge pricing. directly from the uber website XD shut the fuck up and learn your shit before you spew garbage
kreebow12 let me rephrase that because yes I may have mislead with bad info. The trip looks like it was started by the driver. This would mean whatever distance was covered in that brief moment will be multiplied by the surge. However you are correct in surge not multiplying a canceled trip before the driver picks them up. You need to relax because getting too aggressive from a poorly worded comment.
...and the punk even has the audacity to threaten you with a bad rating afterwards too. What a jackass. Glad you had video evidence. Maybe other drivers in the area can blackball this guy.
Why is Uber letting scumbags like these go unpunished when they have their credit card and control over the use of app (ratings)? Salute to the driver for his calm and collective behaviour.
Hey man I'm a driver too you did the right thing don't let these passengers boss you around. I think you handled the situation very well and who cares if you get one star you have video evidence of them being rude
I just kicked out my 1st customer in 1.5 years of driving, girl jumps in bossing me around, she said put the windows up then told me to turn the aircon off, I told her she should buy a coat and she told me that my comment was inappropriate and even accused me of being sexist, I pulled the car over and said 'get the fuck out' she seemed shocked like I cant talk that way, but end of the day its my car and this is not a 1st class limo service where we have to lower ourselves to some princes
I used to drive full time, drove less and also after a number of pay cuts. I don't drive Uber anymore. I don't know how they get so many drivers to drive their own cars with little pay and no tipping.
Uber should be sued for allowing folks to cancel mid ride. You pay a cabbie you don't have the option. In NYC for example they have in the yellow cabs a box you put cash into like a pop machine and your change comes through a bank teller drawer from the driver in front. The cab does not move until the driver sees payment has been made on his screen.
Uber needs to change the rules around cancelling rides once started. I think drivers should only have the right to cancel a ride mid trip. The pax entered a contract when they accepted the ride for a specific amount of money (up front pricing works like that), so by cancelling in order to save money means they are technically in violation of said contract. I would have done the same. Question though - if a pax cancels mid trip, do you get paid for the trip made so far? That would be BS if they could cancel a block from their destination on a 40 minute ride only to shaft you for the entire price of the ride. I certainly hope the app doesn't support those kinds of antics.
It is not changing the rules that is needed, they need to fix the app. They need to set it up so that the passenger and driver need to confirm the trip has started.
Yeah! You should totally email them that. Omg. What if drivers rated passengers? I think they might go for that and then retroactively apply it a year or two.
Jeremy Carrasco - yeah but the next guy can’t read the notes. Doesn’t offer much help imo because that is some key info that would help me decide if I want to pick someone up or not
Uber doesn't let you leave comments they give you a choice of how the passenger acted and thats not good enough for me uber knows the number one problem drivers have with passengers is slamming our doors you would think that it would be one of the reasons you gave a rider less then 5 stars and also drivers with automatic doors when you ask passengers not to pull on the doors they give you a bad rating saying that is unprofessional because I am trying to stop you for damageing my doors fixing one of these doors is very expensive my last vehicle i had to spend 1200 dollars to get it fixed uber and lyft should give passengers who order xl rides that if a mini comes to pick them up don't pull on the doors
eBay stopped sellers giving negative feedback on buyers because it was being used to blackmail scammed buyers not to complain. Uber should do the same.
Yup!!!! Pick up people with good rating s only!!!!!! I had experience with people with bad rating just to see how they are. I don't want to judge people by rating. I learned my lesson.... but yes! they are not good costumer!!!
@@redevilrrr i pick up 4.20s above, lowest rating i picked was 3.68, i just wanted to see what was it all about, dude turned out to be pretty chill(he was sober tho). But where i drive there arent many people with 4.8 dnt have that luxury lol
if you have a charger, no problem, I'll charge your phone. But don't get mad because I don't carry your version of iPhone or androids charger. Twice customers fucked up my charger. One even tried to take it. Never buying a "courtesy" charger again
Love it when they cancel the ride then when you kick them out they threaten a bad rating... like bro not driving your entitled ass around for free doesn't make you a bad driver lol. Joke's on him anyway, can't rate a driver you cancelled on. Any time they threaten me w a bad rating I'm like bro you're one of like 120 rides I've done this week I could care less 😂😂😂
The guy attempts to get you to drive him for FREE and then complains and threatens to give you 1 star???? What an A--hole! Thanks for posting this so people can see what drivers put up with.
Those kind of sick riders need to get terminate there Uber account for ever to get banned in order to learn their lesson to be more nicer and respectful with the Uber drivers and the vehicle . They don't deserve a great service with Uber .I don't blame you to kick them outside your car and did the right thing .Hopefully you reported to Uber Support and they should take a serious action against those sick passenger .
i dont know why they are even able to do that, happened to me, thankfully i was able to prove i dropped these people off 30 miles on a 3.6 surge, but uber basically told me next time kick them out.
I've used UBER once in my life. The gentleman was very friendly and kind. He was nice enough to help me carry my baby's car seat all the way to my door. Other than that time, this is all alien to me. Don't know the ling or the rules
I thought that too. Hence why they hesitated to get in at first . Then I think the douche in the front seat said "This is ours" when the Uber driver announced it was cancelled.
At the beginning the guys in back said "Who requested Uber?" The other guy looked at him and KNEW they were NOT the ones. So they wanted a free ride. I totally agree with you, it was whoever the other guy who didn't get in the car who cancelled. Maybe a scam on ALL parts, but the driver did not confirm he had the correct passenger.
Looks like they just copped a free ride to their destination lmao. Still shitty people but still I would at least report them to Uber so they can’t keep scamming the system
I don't get this. Why would you let them in without having a destination address? Maybe it was a mistake from your end but you're not to be blamed here. I hope Uber keeps tracks of such passengers so they're banned for life for misusing their system.
Uber sounds like a real piece shit company to work for, how dare they even allow a cancel trip feature for the customers whilst the vehicle is enroute! They need to change that feature quick smart, if a trip is booked and the customer has been picked up the only change the customer should be able to make is to extend the trip. All other changes should be disabled, as the customer could ask you to stop half way, but should still pay for the entire booked trip. And ratings should be disabled if a trip is altered in any way. You guys need to form a Union and get this shit sorted!! I feel sorry for the guy 2 hours before NEW YEARS DAY, on NYE and he gets screwed over by a bunch of wankers!
Joe Radakovic now that the owner of Uber was kicked off the broad.. he has no say in his company cuz the share holders had enough of him... lol.. Uber is getting better but if they piss me off I don’t driver for a week or longer.
Joe Radakovic they will never ever ever change that, if it exists so that if a customer doesn’t feel safe or comfortable they can in their ride and open their door, for safety reasons that policy is not gonna change this is just the way it is take or leave it
@@zararoyce319 umm, why in the hell would you EVER use that button, that notifies the driver, if its pressed? When you can simply call 911 mute the call and let the operator pinpoint your location so a cop can be on the scene
I have an actual picture of my car in my driver profile and people still ask me what kind of car am I in. Even when they get in they tell me that before they got in that they got into the wrong car......LIKE HOW!?? Look at the app. All the information is there.
Alex_TNW - they are trying to get free rides. Scum bags. Get a dash cam. Soon as they enter ask for their name and if it matches then you have proof that you picked up the right person.
I hate when they get in the car and ask “Do you have the destination?”....yes you fool! You really think the app allowed you to request me without giving me your destination!
I’m sure a lot has changed in 3 years, but I’m glad you busted them. What we have here is evidence of peaking in high school. “Imma give you 1 star!” OH NO 🤦♂️ HOW WILL I CAREY ON, a one star review from a non-paying rider, THE HORROR!
Amazing how calm you were with these low-life fools. PS: I hope you reported them and they got deactivated and Uber let them know that their rating would not be counted.
People are such idiots, I bet you could be in the middle of nowhere and the only car pulls up and they’ll still hesitate and stand there asking if you’re their uber.
Alex_tnw Gtfoh..That's not idiotic to do, flip it around, if you see only one person outside does that automatically mean they are your Uber ride? It's a good thing to ask.
Don't drive anywhere until you know the destination. My first day I had someone try to scan me by going to her first destination then canceling the ride but still wanted to go to her second destination. I sat in the parking lot until she "figured it out" on her end and requested a ride again. She offered to pay me cash and I said, "Sorry, that's not how it works". She didn't talk to me the rest of the way. Didn't hurt my feelings.
concorde9615 Before Uber, regular cabs charged an arm and a leg. Uber now charges almost BUS FAIR amouts to passengers, thus making Uber prices affordable to anyone, and the driver takes a big hit, financially and sometimes literally as demonstrated in this video.
concorde9615 What exactly do you mean? Uber drivers take people from A to B faster, CHEAPER and more efficiently than cab drivers, and the passenger tried to steal services from the Uber driver. Im not sure where the phrase "you get what you pay for" comes into play.....
I don't know why people can't be trustful and respectful. It's not hard to do. I'm ready for my ride and treat with respect because they are helping me to get where I need to be in "their" car. Very simple
rapturekevin yeah right so riders and drivers do whatever ever they want right of course they have to have that rating system uber lyft and juno have they guidelines rules that drivers and passengers have to keep on with it and who ever dont like it just dont use it
rapturekevin - I think they should get rid of it. Deactivation should only be in place if you are breaking the law or are a danger to the public. This rating system is dumb. I am sure many good hard working men were deactivated over something stupid while you have dangerous people still driving today.
fyi...check out my "safety video" uber rider attacks driver....when dude in back detached seatbelt at 3:10 THAT WAS MAJOR RED FLAG!! I would have pulled over to a bz gas station and "EJECT"....(no address and CNX midtrip is a RIPOFF PLOY)....I would give them a 5 (with SHIT COMMENT)...then send text to uber and have the rating changed to 0...i never give bad rating immediately cuz they see it........and retaliate~
Thanks for having a spine. Drivers should not put up with any of that BS. You're more patient than I am. I woulda given them 2 min to get the fuck in the car - then canceled the damn ride.
Oh Alright! Oh man you fuckin told so many people. Total burn. Go to Google and type in job, then read you're comment. Very surprising they quit using the word job when teaching the English language now a days these days.
Oh Alright! - It's the perfect job for most ! The idea of working for your self is the dream now. Some people may have faced a layoff and are trying to provide for their families. Some may be trying to find work but nothing is coming through. Uber and Lyft is easy and quick money. That's why I believe the two are taking advantage of their drivers. They know people are desperate !
2:48 the passenger in the back asks the other passenger if they called an Uber. The other passenger shakes his head No. They realize they are hijacking someone else's Uber ride, and are like oh well. That's why they are stalling as long as they can. Best practice I have found is to ask the rider: What's your driver's name? And yes, never drive to another location that is not on the app. Don't let them direct where to go. Stop and wait for address update.
How much can three people possibly save by canceling mid trip? I just don’t get that level of “moochness”? If they can afford a cellphone, why not an Uber ride for a few bucks each?
When will people understand that you can’t cancel a ride mid trip and expect to get driven still?! Uber and lyft need to have that message flash across their phones when they cancel that the driver cannot drive them any longer.
What a horrible way to earn a living. I actually did mini cabbing in the London area in the 80s. I only lasted 6 weeks. Most people are ok but not a day went by when you had a bad passenger. Some times there was the fear of being attacked or not paid or both. Dealing with drunks and unruly pigs that have no regard for your vehicle or anyone else. That was in the days before all this hi tech stuff was around. No sat nav etc. Cabbies, ubers and the rest deserve a medal for putting up with the shit they have to deal with.
I wonder why Uber has not fixed this "Cancel Ride" scam. It is a rather simple fix. The driver has a button they can press saying they started the ride and the passenger has to confirm the ride stated before the vehicle moves.
You need to install an infrared light in the cabin so you can record the passengers better at night. Many dash cameras don’t have strong enough infrared lights
I’ve just been through this. Acting stupid and putting in the wrong address, telling me wear to go and than asking to be dropped off before I get there 😢
I know some passengers are bad but I got an Uber driver trying to pull a scam on me. I called for a driver and after waiting 30 minutes I called him and he said he couldn't find the address on the Uber app and then said his device wasn't working. He then said he was going to cancel so I could get another driver. But instead of canceling he said he completed the ride and charged me $8.50 for a $6.40 ride. But I think it really backfired on him. I gave him a 1 star rating and contacted Uber and let them know. They seen that I requested a second pickup at the same location only a minute after he said he dropped me off at my destination. Uber refunded the charge and I hope the driver lost his contract.
More and more Uber/Lyft drivers are being taken advantage of and/or harmed or killed. I just don't think it's worth it and glad to read that you have adjusted your driving. Be safe!
Just another reason I thought twice about doing Uber. The first being that they don't want drivers to conceal carry, and there are just too many idiots out there to not.
Heres how i behave when i order a ride: Im ready before they even get to pickup point, i dont make them wait, i sit in the back, i say hi and ask about their day and leave it at that unless they choose to converse, my destination is already in the system, i dont tell them where to go, they can take the route the system tells them and i have no problem, i say thanks at the end and tell them to have a great day.
And don’t forget tip :)
I’ve never ridden Uber or Lyft because it’s illegal where I live but after reading your comment I’m wondering “Wouldn’t everyone behave like you do?” I mean, it’s literally the way you should behave. It’s scary that you have to actually tell people how they should act during a car ride. I remember my dad having to do that with my 4 year old sisters when I was a kid. You would think when you grow up you would know how to behave in a car on a trip.
I may make them wait a little
Yeah, similar for me. In Singapore they don't have Uber, only Grab. But quite similar. I'm too nervous to book a ride unless I'm already waiting. I'd rather wait than make the driver wait even though it's fine to make the driver wait up to 5 mins. Like usually there's a 5 min+ wait plus another 5 min when the driver reaches. Like all I gotta do is tie my shoes, lock up, and go down which would only take 2-3 mins. However I sit in the front bc I really hate sitting in the back of any car. I don't think they care. I just greet them with a casual hey. I think in America they do the whole "say my name" think. Like some drivers will only unlock their car after they get confirmation that that's the passenger they're supposed to pick up. In my experience so far no driver has asked me to confirm. Like for me I just double check the car color and license plate before getting in. It would be so embarrassing if I get into some random car. With Grab you need to enter your destination before booking a ride. With Uber, I don't think so. Also some of them try to confirm the destination, some don't. With the route, it's already set by Google Maps. I don't have any issues with that. I've seen some videos where passengers insist the driver go their route. Like I'm pretty sure the driver wants to drop you off asap. Chill. I do talk to some drivers but usually about their experience working as a grab driver and food. I just drop the conversation based on the vibes I'm getting from them. Some drivers are quite talkative, some aren't. I've seen plenty of videos where people act like it's their car and the driver is their chauffeur. And I'm over here almost freezing to death but too scared to ask the driver if he could turn the air conditioning down. And kinda scared to ask if i could adjust the seat. And when I'm at my destination, pay, thank them and leave. Sometimes when I have a 'open drink' like bubble tea, fast food, I'd finish it first before booking a ride. Or I'd call them immediately after I get confirmation that they're my driver and ask if it's fine to bring it. I really feel bad for drivers that have to deal with a lot of shit. Too many passengers(like purposely booking regular Uber instead of Uber XL), troublesome drunk passengers, scammers, people that insist to go their way, people that treat your car like trash, people hooking up, annoying people, stinky people, getting 1 star, false reports, etc. You know damn well how much the fare is going to be. If you think it's too expensive, take a bus or something. These people are working. They are doing this for a living. They don't do this for fun. It's just low. And you're paying for a ride. To bring you from 1 place to the other. They don't have to provide you with anything else. No free water? 1 star. No phone charger? 1 star. No aux cord? 1 star. Chill. Just stop being so fucking low. When I was in Malaysia, I booked grab using Malaysian card bc I didn't want to break my note. There was a problem with the card. It was a new card and transactions to non Malaysian companies weren't authorized yet. I only realized the payment didn't go through when the driver had left. I wasn't sure what to do. I received a notification from grab saying that I'm not allowed to pay via an online method anymore, only cash unless I solve the payment first. Which I'm really confused about. They don't care that I didn't pay? How will the driver get paid? Like I could just ignore it and just pay cash on future rides. It was so hard to contact Grab's Customer Service because they just kept directing me to the help centre. i needed to speak with a live agent. I finally managed to submit a ticket in app. I finally managed to solve it by using online banking to transfer some money into GrabPay account and they deducted the fare amount from there. So yay, it got solved. But like, I'm still so confused. They were like "Just pay by cash next time". Like I think they shouldn't allow me to book any rides/order food/pay using GrabPay unless I solve the payment first. And also how would the driver get paid? I could just easily ignore it but I'm not the kind of person to do that. That shit would haunt me forever and the guilt would just eat me alive. Just be nice, don't be fussy, pay the correct amount, and leave. It's not that hard, really.
@@buckbundy8642 It's Uber's fault they created this entitled ride mess in the beginning. Told customers it's like a luxury ride with water, snacks, phone chargers, music and no need to tip while the driver makes pennies.
Before Uber people got in a stinky cab with no perks and went A to B with no stupid rating system
He canceled the ride, he can't rate the driver, but he will have to pay...ha ha, stupid!
Stand Down Exactly right, you cannot rate a cancelled trip no matter who cancels it. Driver wins!
They’re losers are you surprised?
idk if this changed or not..but last weekend I cancelled a ride from nyc to nj after the dude picked me up..bc we made a cash deal instead,,and the app still had me rate him....I believe if u cancel the ride before starting the trip then there is no rating..but after starting the trip you get rated. it also happened to me personally when I was starting out and started a pool rider's ride by mistake, come to find out they weren't at the pick up location, I cancelled and then got a one star.
exactly lol
I totally forgot about that! 😆
Uber needs to charge these people double for doing something slimy like that
THe ride history and the GPS knows where ride started and ended even when dude cancelled. Just put in a report with whatever app he was using and he'll still get his money..
I think the rider gets banned from using the app as well as the driver still getting his share of the money
All it takes is to cancel your credit card lmao
And BAN them from using Uber
Some kids did that to me in the middle of nowhere figuring I wouldnt leave them stranded miles from civilization , not only did I leave them I got out of the car when they started talking shit and kicking my car , it was at this point they knew they had fucked up , they didnt realize im 6'6 300 lbs , needless to say they paid me in cash and i didnt have to lay a finger on them lol I dont let Riders come in my ride and punk me
The passenger in the front seat said he was also an Uber driver, but he wanted to give directions rather than put the destination in the app. Then he cancels in the middle of the ride and says he's going to downrate you. That's some special kind of stupid.
Uber seems like more of a hassle than a lucrative business.
It's very lucrative. For Uber and Lyft
Lucrative for the owners and heads of the company, but not the actual drivers.
VikingLady219 There's a breakdown on RUclips (I don't know the channel off the top of my head) of what Uber drivers actually earn when you factor in the accelerated vehicle depreciation due to mileage, gas consumption, maintenance ect. It's well under minimum wage. This why a lot of Uber drivers only work during surge times.
Buster and Friends exactly!
Yeah it's not worth it at all. You're better off flipping burgers. Way less stressful.
Man, the guy's voice in the front row is so annoying.
ooPROTOTYPE1oo Right?? He’s like a preteen I’d like to punch in the face, not that I do that to preteens, but this guy’s something else..
He's the guy that does the scary videos and changes his voice tyler
ZaC kWinz that made me laugh more than it should have
"I'm gonna give you a bad score because you didn't fall for my stupid trick" classic, every time
When are passengers going to learn...
We know the sound of a ride being canceled!!!
That passenger was not your requested rider. Anytime they change the destination, that’s a red flag. The correct rider never got in and cancelled it. Happened to me once and I won’t let it happen again.
Someone tried to steal my uber once. I called the driver and said that's not me you're picking up, he cancelled the ride and came back
THIS MAKES SENSE.
@nah other way around chief.
Thats something I never looked out for. I used to run into many fares that would never put in a destination. I wouldn't think anything of it though, I would be skeptical about them though and usually give them low ratings.. I guess I never gave people that kinda credit..
that's not necessarily the case..he was scamming by canceling mid ride
Dude legit sounds like like a 13 year old. But he looks like he's 20. I wouldn't even be able to take a legitimate 1 star threat seriously from him.
MidnightOutlaw A cancelled ride cannot be rated. The passengers still were charged for the distance traveled and a cancellation fee. The driver is in the clear.
MidnightOutlaw the guy sounds like that because I think he is a little bit limp in the wrist. If you know what I mean.
MidnightOutlaw i
I have a Dashcam for this reason. You did the right thing for obvious reasons. These guys just wanted a free ride during surge. It's funny cause they will be charged the cancellation fee multiplied by the surge.
Oscar Perez what's the surge?
Surge is Uber's way of jacking up pricing based. So if say for example the normal rate for a 10km trip is like $12, when surge pricing is in effect, they put a multiplier on it, so the surge pricing would be like 3.25X the normal rate. It happens a lot in busy cities right around when bars close, new years, etc.
lmfao where do you get your info? the surge doesnt multiply the cancellation you idiot.
Surge
rates are charged as a multiplier of X.X. For example, a rider in a
surging area may see and accept a surge multiplier of 1.3x or 2.1x. This
surge multiplier applies to the base, time, and distance of the trip
fare. Cancellation fees, tolls, and per-trip surcharges are not subject
to surge pricing.
directly from the uber website XD shut the fuck up and learn your shit before you spew garbage
kreebow12 let me rephrase that because yes I may have mislead with bad info. The trip looks like it was started by the driver. This would mean whatever distance was covered in that brief moment will be multiplied by the surge. However you are correct in surge not multiplying a canceled trip before the driver picks them up. You need to relax because getting too aggressive from a poorly worded comment.
Poorly worded? Looks like you just don't know what you're talking about
As a fellow driver, I could definitely tell these little bastards were going to be a headache.
Yep
Would have loved to beat the crap out of that loudmouth in the front seat.
@@Surfer041 Sadly we can't :(
if they cancel the ride they can't give any rating. or comment
Wow what a bunch of cheap skates
...and the punk even has the audacity to threaten you with a bad rating afterwards too. What a jackass.
Glad you had video evidence. Maybe other drivers in the area can blackball this guy.
He can take the bus that way he still has a driver.
best part is he cant even do that because he cancelled it.
I would NEVER take a rider anywhere based on them giving me directions, it is an address input to the app or they are on the curb.
Dude knew he cancelled to end the surge and act like it was an accident to rerequest a no surge ride lol
Why is Uber letting scumbags like these go unpunished when they have their credit card and control over the use of app (ratings)? Salute to the driver for his calm and collective behaviour.
Because Uber doesn't care about its workers or riders. They are just greedy and want money.
Hey man I'm a driver too you did the right thing don't let these passengers boss you around. I think you handled the situation very well and who cares if you get one star you have video evidence of them being rude
SenneffRules
I just kicked out my 1st customer in 1.5 years of driving, girl jumps in bossing me around, she said put the windows up then told me to turn the aircon off, I told her she should buy a coat and she told me that my comment was inappropriate and even accused me of being sexist, I pulled the car over and said 'get the fuck out' she seemed shocked like I cant talk that way, but end of the day its my car and this is not a 1st class limo service where we have to lower ourselves to some princes
I have been driving for nine months now and I can't wait to quit this uber driving its making me like wanna shoot bullet in to my head
SenneffRules The thing is that once the passenger or the driver cancels, no one can't rate anybody so the customer was dumb to even make that comment
Yea, I can put up with a lot of shit if you're paying me 120,000 a year, pay me (less than) minimum wage, see how much of your shit I put up with :p
I used to drive full time, drove less and also after a number of pay cuts. I don't drive Uber anymore. I don't know how they get so many drivers to drive their own cars with little pay and no tipping.
r rod think uber can tip now
Uber should be sued for allowing folks to cancel mid ride. You pay a cabbie you don't have the option. In NYC for example they have in the yellow cabs a box you put cash into like a pop machine and your change comes through a bank teller drawer from the driver in front. The cab does not move until the driver sees payment has been made on his screen.
Uber needs to change the rules around cancelling rides once started. I think drivers should only have the right to cancel a ride mid trip. The pax entered a contract when they accepted the ride for a specific amount of money (up front pricing works like that), so by cancelling in order to save money means they are technically in violation of said contract. I would have done the same. Question though - if a pax cancels mid trip, do you get paid for the trip made so far? That would be BS if they could cancel a block from their destination on a 40 minute ride only to shaft you for the entire price of the ride. I certainly hope the app doesn't support those kinds of antics.
It is not changing the rules that is needed, they need to fix the app. They need to set it up so that the passenger and driver need to confirm the trip has started.
Uber should have a feature where drivers can rate passengers
They do, we can also put notes in
Yeah! You should totally email them that. Omg. What if drivers rated passengers? I think they might go for that and then retroactively apply it a year or two.
Jeremy Carrasco - yeah but the next guy can’t read the notes. Doesn’t offer much help imo because that is some key info that would help me decide if I want to pick someone up or not
Uber, as well as Lyft, already has that feature. They rate one another after completed trips.
Uber doesn't let you leave comments they give you a choice of how the passenger acted and thats not good enough for me uber knows the number one problem drivers have with passengers is slamming our doors you would think that it would be one of the reasons you gave a rider less then 5 stars and also drivers with automatic doors when you ask passengers not to pull on the doors they give you a bad rating saying that is unprofessional because I am trying to stop you for damageing my doors fixing one of these doors is very expensive my last vehicle i had to spend 1200 dollars to get it fixed uber and lyft should give passengers who order xl rides that if a mini comes to pick them up don't pull on the doors
Yessssssssss I love when u hear the cancel noise n the cars pulls right over
The front seat dude's voice: Anybody out there remember the "Frog in the Blender"?
Why do they think threatening you with a 1 star rating will work? Especially when the company knows you got a cancellation mid trip?
I would call in after to make sure I get paid and that they know the situation
Uber doesn't know the trip even started.
eBay stopped sellers giving negative feedback on buyers because it was being used to blackmail scammed buyers not to complain.
Uber should do the same.
Yup!!!! Pick up people with good rating s only!!!!!! I had experience with people with bad rating just to see how they are. I don't want to judge people by rating. I learned my lesson.... but yes! they are not good costumer!!!
Ronald Reyes what do you consider a good rating?
Alonzia Robinson anything less than 4.8 means rude or obnoxious person or someone who is always late and takes their bad mood out on the driver.
@@redevilrrr i pick up 4.20s above, lowest rating i picked was 3.68, i just wanted to see what was it all about, dude turned out to be pretty chill(he was sober tho).
But where i drive there arent many people with 4.8 dnt have that luxury lol
How u can see the customer rating?
Ronald Reyes *customer
Uber driver is just out there trying to earn an honest living and you have people playing games with them.
if you have a charger, no problem, I'll charge your phone. But don't get mad because I don't carry your version of iPhone or androids charger. Twice customers fucked up my charger. One even tried to take it. Never buying a "courtesy" charger again
I am suffering from mental stress from uber ride sharing company I regret so much that I started I wasted so much money just to work for uber
One star, you're gonna get dropped. lol. As if. If Uber did that they'd go through so many drivers it'd be crazy.
@Irish South Sider You can't. You only rate after a ride has been completed. The guy is just an idiot.
you did the right thing and you were nice about it, these little punks will find out one day they do this to the wrong driver
Love it when they cancel the ride then when you kick them out they threaten a bad rating... like bro not driving your entitled ass around for free doesn't make you a bad driver lol. Joke's on him anyway, can't rate a driver you cancelled on. Any time they threaten me w a bad rating I'm like bro you're one of like 120 rides I've done this week I could care less 😂😂😂
People be with that bullsh*t and walk around straight up like they are ballers but can’t pay for a $5 Uber ride. Lol
When Uber first started i knew a lot of folks were about to be burned!
The guy attempts to get you to drive him for FREE and then complains and threatens to give you 1 star???? What an A--hole! Thanks for posting this so people can see what drivers put up with.
Those kind of sick riders need to get terminate there Uber account for ever to get banned in order to learn their lesson to be more nicer and respectful with the Uber drivers and the vehicle . They don't deserve a great service with Uber .I don't blame you to kick them outside your car and did the right thing .Hopefully you reported to Uber Support and they should take a serious action against those sick passenger .
i dont know why they are even able to do that, happened to me, thankfully i was able to prove i dropped these people off 30 miles on a 3.6 surge, but uber basically told me next time kick them out.
I've used UBER once in my life. The gentleman was very friendly and kind. He was nice enough to help me carry my baby's car seat all the way to my door.
Other than that time, this is all alien to me. Don't know the ling or the rules
Depends on the driver, the newer they are the more likely they will do it. Especially if you are a female.
You didn't pick up your rider. And when you were halfway to some destination with some freaks you let in your car, the ACTUAL rider cancelled.
I thought that too. Hence why they hesitated to get in at first . Then I think the douche in the front seat said "This is ours" when the Uber driver announced it was cancelled.
At the beginning the guys in back said "Who requested Uber?" The other guy looked at him and KNEW they were NOT the ones. So they wanted a free ride. I totally agree with you, it was whoever the other guy who didn't get in the car who cancelled. Maybe a scam on ALL parts, but the driver did not confirm he had the correct passenger.
Looks like they just copped a free ride to their destination lmao. Still shitty people but still I would at least report them to Uber so they can’t keep scamming the system
No way in HELL would I drive on New Year's Eve!!!!!!!!!
I don't get this. Why would you let them in without having a destination address? Maybe it was a mistake from your end but you're not to be blamed here. I hope Uber keeps tracks of such passengers so they're banned for life for misusing their system.
Why did you start driving, without having a destination???
Uber sounds like a real piece shit company to work for, how dare they even allow a cancel trip feature for the customers whilst the vehicle is enroute! They need to change that feature quick smart, if a trip is booked and the customer has been picked up the only change the customer should be able to make is to extend the trip. All other changes should be disabled, as the customer could ask you to stop half way, but should still pay for the entire booked trip. And ratings should be disabled if a trip is altered in any way. You guys need to form a Union and get this shit sorted!! I feel sorry for the guy 2 hours before NEW YEARS DAY, on NYE and he gets screwed over by a bunch of wankers!
Joe Radakovic now that the owner of Uber was kicked off the broad.. he has no say in his company cuz the share holders had enough of him... lol.. Uber is getting better but if they piss me off I don’t driver for a week or longer.
I agree when the passenger gets in the car the only one who should be able tr o cancel the ride is the driver
As a driver, the cancel button is for riders who feel unsafe at any point in the ride. It's obviously being abused by these guys.
Joe Radakovic they will never ever ever change that, if it exists so that if a customer doesn’t feel safe or comfortable they can in their ride and open their door, for safety reasons that policy is not gonna change this is just the way it is take or leave it
@@zararoyce319 umm, why in the hell would you EVER use that button, that notifies the driver, if its pressed? When you can simply call 911 mute the call and let the operator pinpoint your location so a cop can be on the scene
Great grammar and sentence structure, in regard to the white colored captions, in which you’ve provided! Keep up the great effort!
Dude sounds like the “did you just misgender my dog?” guy from Cherdleys
Being too nice equals a bad ride , the minute they didn’t answer that first call I would of canceled the ride
good call by the driver. cancelled ride during the ride = cancelled. so get out...
What I hate about being a driver is when the passenger gets picked up, and they put their destination the same address they got picked up from . Smh
I have an actual picture of my car in my driver profile and people still ask me what kind of car am I in. Even when they get in they tell me that before they got in that they got into the wrong car......LIKE HOW!?? Look at the app. All the information is there.
Alex_TNW - they are trying to get free rides. Scum bags. Get a dash cam. Soon as they enter ask for their name and if it matches then you have proof that you picked up the right person.
I totally agree, before uber I never knew just how dumb people are, it is truly amazing.
Something happened to me today ...in the freeway...i take the next exit and kick him out my car at the first house it came to my path
I hate when they get in the car and ask “Do you have the destination?”....yes you fool! You really think the app allowed you to request me without giving me your destination!
I’m sure a lot has changed in 3 years, but I’m glad you busted them. What we have here is evidence of peaking in high school. “Imma give you 1 star!” OH NO 🤦♂️ HOW WILL I CAREY ON, a one star review from a non-paying rider, THE HORROR!
I would give you 5 stars after dealing with them
Amazing how calm you were with these low-life fools. PS: I hope you reported them and they got deactivated and Uber let them know that their rating would not be counted.
Dirty company + cheap passenger = uber 🙂
and always they think the phrase"you gonna get one star" means something when you cancelled the ride
Wait I have to pay you for this ride? 1 star!
Faking like your trying to get the address, while the car is in motion is a classic stall tactic. Then cancel right before the drop.
Do people know that when they cancel a ride they can’t rate the driver idk why they think they can rate someone after they cancel that’s dumb lol
U made no sense who said anything about changing ratings
Aww man deleted his comment cuz I dropped some knowledge on them
The irony is, the song playing was: "Take On Me" ...
But he didn't. In fact, he told them to "Get Out!"
People are such idiots, I bet you could be in the middle of nowhere and the only car pulls up and they’ll still hesitate and stand there asking if you’re their uber.
Alex_tnw Gtfoh..That's not idiotic to do, flip it around, if you see only one person outside does that automatically mean they are your Uber ride? It's a good thing to ask.
Don't drive anywhere until you know the destination. My first day I had someone try to scan me by going to her first destination then canceling the ride but still wanted to go to her second destination. I sat in the parking lot until she "figured it out" on her end and requested a ride again. She offered to pay me cash and I said, "Sorry, that's not how it works". She didn't talk to me the rest of the way. Didn't hurt my feelings.
What's wrong with taking a regular cab? You don't need to put in a destination or deal with an app just to get a ride home.
concorde9615 Is this a serious question?
It was a serious question and I'd like to know what's wrong with taking a regular cab? Before Uber that's what everyone did.
concorde9615 Before Uber, regular cabs charged an arm and a leg. Uber now charges almost BUS FAIR amouts to passengers, thus making Uber prices affordable to anyone, and the driver takes a big hit, financially and sometimes literally as demonstrated in this video.
Well you get what you pay for.
concorde9615 What exactly do you mean? Uber drivers take people from A to B faster, CHEAPER and more efficiently than cab drivers, and the passenger tried to steal services from the Uber driver. Im not sure where the phrase "you get what you pay for" comes into play.....
I don't know why people can't be trustful and respectful. It's not hard to do. I'm ready for my ride and treat with respect because they are helping me to get where I need to be in "their" car. Very simple
Kid in front seat was a geek.
This is why I would never be an Uber or a Lyft driver. There are too many dangerous/bad and awful riders/people.
I cancel as soon as it looks fishy.
Roses Of Time you don't know what fishy means?
I’ve never kicked anybody out of my car.
this reminded me of one of the black mirror episodes where rating was VERY important to people's livelihoods.
This is why I use taxis or drive my own ass. Uber shouldn't have a rating system .
rapturekevin yeah right so riders and drivers do whatever ever they want right of course they have to have that rating system uber lyft and juno have they guidelines rules that drivers and passengers have to keep on with it and who ever dont like it just dont use it
You probably think and do things to any taxi drivers like this riders in the video right the you dont agree with that
rapturekevin - I think they should get rid of it. Deactivation should only be in place if you are breaking the law or are a danger to the public. This rating system is dumb. I am sure many good hard working men were deactivated over something stupid while you have dangerous people still driving today.
You shouldn't be allowed to rate an uber if you cancel it.
fyi...check out my "safety video" uber rider attacks driver....when dude in back detached seatbelt at 3:10 THAT WAS MAJOR RED FLAG!! I would have pulled over to a bz gas station and "EJECT"....(no address and CNX midtrip is a RIPOFF PLOY)....I would give them a 5 (with SHIT COMMENT)...then send text to uber and have the rating changed to 0...i never give bad rating immediately cuz they see it........and retaliate~
I wish he'd taken them back to where they started.
They canceled now hold them up for cash !!!
right nd alot of it
Keep the strap on deck kneega
You guys didn't notice that there is a cop right there where he could be watching what's going on right?
@ScruffyLooking NerfHerder bro, I'm an uber driver and the job is NOT shit! Trust me! I get paid pretty good on it!
ScruffyLooking NerfHerder lmao i don’t think ur dad makes 250-300 a day like a Uber driver - me, but only in Manhattan tho 😉✌🏼
Thanks for having a spine. Drivers should not put up with any of that BS. You're more patient than I am. I woulda given them 2 min to get the fuck in the car - then canceled the damn ride.
You people must be awfully desperate for money. Can't you get a real job?
Oh Alright! Uber is a real job 🙄
Exactly uber is real job were you could make 1000 or more weekly what do you mean is not a real job
Define a real job. Because a job is where you earn money for doing work or providing a service and are employed by somone or yourself. Dont be a fool.
Oh Alright! Oh man you fuckin told so many people. Total burn. Go to Google and type in job, then read you're comment. Very surprising they quit using the word job when teaching the English language now a days these days.
Oh Alright! - It's the perfect job for most ! The idea of working for your self is the dream now. Some people may have faced a layoff and are trying to provide for their families. Some may be trying to find work but nothing is coming through. Uber and Lyft is easy and quick money. That's why I believe the two are taking advantage of their drivers. They know people are desperate !
2:48 the passenger in the back asks the other passenger if they called an Uber.
The other passenger shakes his head No. They realize they are hijacking someone else's Uber ride, and are like oh well. That's why they are stalling as long as they can.
Best practice I have found is to ask the rider: What's your driver's name? And yes, never drive to another location that is not on the app. Don't let them direct where to go. Stop and wait for address update.
There should be an Uber department who can look into bad recorded passengers and debunk their ratings.
How much can three people possibly save by canceling mid trip? I just don’t get that level of “moochness”? If they can afford a cellphone, why not an Uber ride for a few bucks each?
When will people understand that you can’t cancel a ride mid trip and expect to get driven still?! Uber and lyft need to have that message flash across their phones when they cancel that the driver cannot drive them any longer.
They would have been the fuck out as soon as he started telling me how to turn around
Uber needs to change this.They shouldn’t be allowed to do that.
Driver never confirmed name of passenger. They just said “hey Uber, let’s hop in”. This was definitely driver error.
"Well I drove for Uber so..."
Then you should know how it works. Times like this I think having an attack cougar with you in the car makes sense.
This is the one and only time when in Uber drivers car looked too dark to see what was going on inside
Riders think they can get away with cancelling mid-ride, but drivers can contact Uber and they'll have to pay.
What a horrible way to earn a living. I actually did mini cabbing in the London area in the 80s. I only lasted 6 weeks. Most people are ok but not a day went by when you had a bad passenger. Some times there was the fear of being attacked or not paid or both. Dealing with drunks and unruly pigs that have no regard for your vehicle or anyone else. That was in the days before all this hi tech stuff was around. No sat nav etc. Cabbies, ubers and the rest deserve a medal for putting up with the shit they have to deal with.
I wonder why Uber has not fixed this "Cancel Ride" scam. It is a rather simple fix. The driver has a button they can press saying they started the ride and the passenger has to confirm the ride stated before the vehicle moves.
I’m an Uber driver. I hope someone from Uber is watching this and thinks twice before they ban a driver.
Evidently he does not realize that if you cancel the ride you don’t get to rate the driver because there’s no ride to rate.
You need to install an infrared light in the cabin so you can record the passengers better at night. Many dash cameras don’t have strong enough infrared lights
I’ve just been through this. Acting stupid and putting in the wrong address, telling me wear to go and than asking to be dropped off before I get there 😢
Why do these passengers get pissed at the driver when they tried to scam him?! It’s crazy!
I know some passengers are bad but I got an Uber driver trying to pull a scam on me. I called for a driver and after waiting 30 minutes I called him and he said he couldn't find the address on the Uber app and then said his device wasn't working. He then said he was going to cancel so I could get another driver. But instead of canceling he said he completed the ride and charged me $8.50 for a $6.40 ride. But I think it really backfired on him. I gave him a 1 star rating and contacted Uber and let them know. They seen that I requested a second pickup at the same location only a minute after he said he dropped me off at my destination. Uber refunded the charge and I hope the driver lost his contract.
More and more Uber/Lyft drivers are being taken advantage of and/or harmed or killed. I just don't think it's worth it and glad to read that you have adjusted your driving. Be safe!
Just another reason I thought twice about doing Uber. The first being that they don't want drivers to conceal carry, and there are just too many idiots out there to not.
This should be against the law. 1 years in prison!
It's the real black mirror episode. People think they can use a rating to extort and intimidate.
This is right by me. I recognize all those streets. Most likely some stuck up foothill high seniors. I feel your pain dude.