We Talked To Napa About The Filters… Here’s The Update!
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- Опубликовано: 8 май 2024
- We got a phone call about 24 hours after our recent video on the Napa gold filters. Napa had told us they wanted to come in and discuss everything with us and set the record straight. So we spent 2 hours with 4 reps the other day, and in this video we will tell you how it went.
We want to make it clear. We weren’t bashing Napa in our previous video. We just wanted some answers. And many others shops we talked to wanted the same. So we’re grateful they took the time to sit down and go through everything. Hopefully this info helps all of you as well. Do with it what you like. Enjoy!
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I WILL NEVER USE a Napa Gold oil filter which is made in China. You can choose to believe these suits all you want, bottom line is this is ALL ABOUT PROFIT for these company's! Making oil filters in Mexico, and China is significantly cheaper then made in the U.S.A. this is the ONLY REASON why it's done!
Napa Gold filters are still WIX in most parts of the country. A few years ago WIX was bought out by Mann & Hummel (a well respected OE filter manufacturer). The reason they had to add another supplier (not change suppliers) was that Mann & Hummel could not fill the demand starting during the plandemic but continuing after that. So Napa was forced to add another source or not have filters for their stores to sell. It's only in the Southeast and midwest I believe. We still have Wix exclusively in the west.
@@kbjcda Plandemic, indeed.
China can have state-of-the-art facilities and create good products, but why do American companies always set up production in China and not the US? Why do we keep economic growth out of our country? IT'S ALWAYS COST. How will OUR economy improve, if nothing is made here? 🤔
I agree
Amen
Because CEOs need to get billions in their pockets and screw everyone else in the name of "efficiency" and "money saving"!If it is made there to save money it should be significantly cheaper!This is the way to expose corporate lying mafia!
Truth
If they were made here you’d post a comment crying it’s too expensive and you’re gonna buy something cheaper. Can’t win
They're gonna take care of you? Like replace a damaged engine or blown head gasket or refund the price of the filter? I doubt any of these companies will take care of anything unless they lose in a lawsuit.
Excellent points!
Exactly what I thought !! Try having them replace those big costly items...They will run ...These reps were on a rescue mission...bla,bla,bla...
Exactly
I'm gonna tell you that YES if the filter blows an engine, NAPA will stand behind that and pay for an engine. I worked for a company years ago that sold radiators. Had an issue with a customer where they had installed a radiator on a brand new rebuilt motor that the shop had rebuilt. I got a call about the engine blowing up due to overheating. As the factory rep I got a return authorization to have the radiator sent back to our facility back for inspection. When it arrived I received a call from our warranty department asking if I had seen the unit prior to them shipping it back, which I had not, so he sent me some photo's of the unit. It was swollen like it had been over pressurized and the entire neck where the cap is was completey missing, and you could see that the solder had gotten so hot it melted. This was the result of either a head gasket blowing, a stuck thermostat, or a stuck pressure cap. When I went to visit the shop with the NAPA rep and to break the news to them that his wasn't caused by the radiator, it was simply the weak link that took the brunt of the problem, I told the rep before we walked in, that from what the picture showed there would most likely be a dent in the hood where the cap hit from the overpressurized system. Sure enough we walked into the shop the truck was still there with the hood up. As we walked over to it, I pointed to a spot where you could see where that cap hit and created a dent in the underhood of the hood. Long story short it tuned out to be a $3.00 NAPA thermostat that had failed, and NAPA paid a $3700. engine bill no questions asked. Of course they did test the thermostat to determine it had failed, but they paid the bill. So NAPA will stand behind what they sell!
The chance of losing an engine from any oil filter is highly, highly unlikely. Can it happen? Sure, anything can happen but what is likely. Too many people here need to just change their oil and find something else in life to worry about.
I'm sure the NAPA folks were sincere.
In my professional life I worked extensively with Chinese suppliers. My experience is that they will ALWAYS try to cut corners. The level of oversight required to keep high quality standards is huge and ongoing.
I'll resist the temptation to rant.😠
Yeah im with you. We should be pushing customers to pay lil extra for USA made support our economy
Chinese are notoriously devious; many stories about producing top quality for samples, then downgrading quality ongoing; another common trick for online sales is to use western business provided product photo's with their ads but ship junk quality Chinese made fakes; I report massive quantities of fake ads on ebay and Amazon but the ads stay up; obviously they like the income..
@@captaintoyota3171 All the major filter companies are multinational companies, and they make filters all over the world. According to the Wix website, they make filters in the USA, Canada, Poland, Brazil, Venezuela, Mexico, Ukraine, and China.
Why do you think Napa has to go through all the hoops to pull filters from stores and production lines for testing. I'll stick with the Wix.
@@ironmanmachine The same reason why Wix pulls filters from their production lines to test them. In the case of Napa they are a distributor of all auto parts and I doubt they make anything themselves. But not all Wix filters are made by Wix either. Wix is not owned by a German company Mann-Hummel that owns several other filter manufacturers.
Dont feel comfortable using NAPA Gold. The whole thing sounded funny. Gotta go with my gut feeling.
I'm sorry but this latest video sounds like a puff piece if i ever heard one. In the first video Royalty speaks truth to power and it sounds like "Power" gave them a call back, possibly with a team of lawyers behind them and told them to make this rebuke video or else.
The only new info we have now that we didn't know in the last video is this.... NAPA stated that they will use the cheapest manufacturer for their filters going forward as long as it meets the "OEM specs", whatever that means.
I don't believe that WIX couldn't provide enough filters for NAPAs demand. Its more like WIX told NAPA that they could not make a filter as cheap as NAPA wanted it to be and still maintain the WIX quality standards. If your American, Support American jobs, or it may be your job they come for next.
Agreed 100%
I think you are on to something here. And yes, support America. Im Norwegian, we have to put our own countries first.
Yeah, what you re saying is something I would rather believe. 100% with you.
Exactly what happened a load of BS corporate speak from NAPA and they fell for it. Sad. NAPA sucks.
They haven’t been able to supply their vendors. That is why you’ll find wix putting any of their brands they can in their box, manufactured all over the world
I have a BS in diesel tech. Took a 400 level fuels and lubes class. Worked for CAT for 7 years as a tech. Deere for a bit, mine for bit, had my own business for a bit. Now farm with 30 plus of my own pieces of equipment. Learned about micro ratings and such. Nominal and absolute are very important. Say a fuel filter spec is 3 mircon, not all 3 micon is the same. 3 micron nominal and 3 micron absolute is very different. Aftermarket guy will say they meet OEM specs at 3 micron even though they are nominal and not absolute. It is what they don't say that you often need to listen to the most. Tough to know all the question to ask. They are trained in what to say and not say. I am almost sure of this. Fram will stand behind their filters. I have seen them pay to replace whole fuel systems after their filter blow out contaminating the whole system, more than once. I won't use them because they will blow out. OEM I have not seen blow out. That said, there are times I use NAPA Gold. I believe they are better than many. As an example. CAT 1R-0749 used even by many aftermarket guys is 2 micron rating and 3-4um absolute. CAT 1R-0762 is 3 micron rating with 15 um absolute. Try to find an absolute micron rating for any NAPA or wix filter. These are fuel filters that I consider absolute micron very critical for modern diesel engines. I just learned more on Fleetguard site. Absolute is considered 98.6% is their absolute. CAT is 99% or 99.8% for absolute? Nominal is under 98.6% for fleetguard. So, absolute and nominal does not always mean the same between manufactures. That is again why I prefer OEM.
Have you read up on bypass systems? I just installed the dual bypass AMSOIL system on my duramax
Thank you for your insight, really appreciate it
@@Swampfox42 I had an amsoil system given to me, I did not like the fact that the supply to the main and by pass filters was a #10 hose, when the filter opening on my powerstroke is about 1.1/4 or more. I went with a FS2500 system, and all it feeds is the bypass filter alone, and it is a 2 micron wound type filter..
But as far as the results using a by pass, the oil stays soot free way longer than without. Been on for over 100K.
Some companies (wix often does) list beta ratios that give a good idea of what their nominal and absolute ratings are and what percentage they’re rated at. Baldwin has a great tech chat that puts you in contact with one of a few of their engineers in Colorado that can give you exact specs on their filters and answer questions
Where are you getting your information from on the 1R-0749 and the 1R-0762? The information I have indicates these two filters have the same filtration performance.
Laura can spew all the marketing speak she wants; she can keep her chinese filters.
Well said sir.
I don’t support child/slave labor.🇺🇸
Unfortunately it's all we have right now. Even Mann Hummel has 5 factories in China. And PGI also has a factory in North Carolina I believe. But I'm just here to pass on information. I completely understand where you are coming from.👍
@@theroyaltyautoservice I appreciate the position you're in as a shop owner. But as a DIY'r, I can take the time to check the box and see where it's made before I purchase. And I always do. Thanks for the reply.
Lmfao ur not wrong
No company will come in and talk down their product, it’s their job to sell their product. But hats off to you for cutting open filters to actually prove what’s inside, that’s what everyone wants to see.
That's right, no representative will talk down their employer's product but..... I have learned ONE thing in 32 years as a consulting engineer - there's companies that send product reps out to talk to you, inform you and yes, sell you, and there's companies that don't. Guess which product/company I know the most about???
A lawyer definitely visited with Laura and Ty. You can tell by the repeated words of "It's a Napa Gold filter in the box." Which was said over and over... Um yes, sure, but what does that mean? Because Napa does not make their own filters, so actually, No it's not a Napa filter in the box. Legally Napa can't say that, hence this video was approved by their lawyer. A lot of words said in this 17 minute video but not much was actually said. At the end of the day, WIX cheaped out and Premium Guard makes excellent filters and Napa filters are good depending on who their supplier is, which changes every few years. That's proven on the many videos dissecting used WIX/PG filters. For what it's worth, which isn't much, nearly every brand says "Meets or exceeds OEM" which time and time again has been proven with many brands to not be the case. Also it should be pointed out that most of these filter companies don't make their own filters, they source them from very large manufacturers, i.e. Champion Labs, Mann-Hummel, and various large Asian manufacturers, some which have factories that make excellent filters, Premium Guard being a prime example. At the moment Chin and Vietnam are producing some of the most consistent and highest quality filter on the market (Premium Guard/MicroGuard). Sad to say, but American manufacturers (WIX, Champion labs/Fram) can learn from Asia on how to make a good filter with good quality control, oh how times have changed! Although Champion labs does make an excellent premium filter with the Fram Endurance! and LOL at the dirty WIX filter not being an issue because the filter will catch the dirt anyways, glad my brand new WIX filter comes pre-dirtied. What a joke.
Not a fan of the 33977 and 33978 wix filters for Deere, since I started noticing the mann-hummel imprint a few years ago.
and a few other Deere style filters like those with the locating notches.
The metal edges are thinner and I've had some sealing issues because of it.
They should have left those alone.
Not that I'm a huge fan of Baldwin but at least they didn't change and have a decent sealing lip like the wix used to have.
Big fan of Mann and other oe suppliers for my personal vws and other euro cars,but they are missing the mark with those Deere filters.
How can Napa not say legally it is their filter? I don't think you understand how most things are made or the legality of the whole thing. Many companies contract other companies to make their items. It is still their item manufactured to their specifications. That is why even if you find a knock off of an item from a different company and it is manufactured in the same place it can still be substandard. Places like Napa has QC and QA process that the other companies do not. My point is, you don't know shit.
This is the first change for NAPA Gold filters in over 4 decades. So no. Not every two years depending on manufacturer.
As a store manager this hit hard. When just before covid and during we started having WIX failures where the seal between the base plate and the cans leaked was when I could see there was a problem coming.
Mann made a decision during covid to build and open a plant in Mexico. Since then we've had more defects than in the last 20 years combined. PGI has had better quality control so far than previous Mann/Wix products. And so far no defects.
We'll be watching, you can bet money. In my store there are several numbers I currently order and stock OEM only. The price is nearly the same.
@@ChiefDLK NAPA does not manufacture their oil filters. They never have. PGi currently manufactures their filters. I don't think you understood the depth of my post.
@@shaunofthedead3000 PGi has been producing some of the finest and highest quality filters on the market for the past 10 years. Their filters are often cut open and inspected on various forums and RUclips channels and they always look in great condition. Mann/Wix/Purolator has had many more defects. I would stick with PGi or any of it's partners, Pronto/Parts Plus/EcoGard/MicroGard etc
I am a retired shop owner and will only use quality name brand filters. Sounds like it was corporate bs damage control meeting. Thanks for updating.
Agree 100% Napa are competing in the marketplace as all others
This sounds like those windshield salesman that tell you the chinese windshields are just as good as the US and German made windshields.
Watched this video 10 minutes before I pulled another one of these filters off that was leaking. The red seals are harder than any of the filters I have ever used, and I have had several leak. If NAPA is watching the comments, hopefully they will see this. I have 25 years in doing this, and we are currently an autocare. I have resorted to using other filters because of this.
Just remember, they have a job to prove that their products are quality. A company like wix would almost certainly up their product production to keep Napa as a customer. Seems like it’s more $$$ than anything else.
Totally get what you’re saying. It always comes down to trust at the end of the day. The main point of this was to give the information that they gave us so that people are aware of the situation. 👍
@@theroyaltyautoservice I appreciate you taking the time to meet with them. It is cool that they felt it was necessary to come talk with you. You don’t get that anymore.
I suspect it was related to the fact that Wix was recently purchased by MANN+HUMMEL, a large multi-national company based in Germany. MANN+HUMMEL probably did not want to supply NAPA anymore (or at least not at the same prices they were charging) since they sell filters under the MANN+HUMMEL, Purolator, Filtron, and Wix brand names.
It's always $$$. Always.
@@Mark-rw3kw you are partly correct. Wix / Mann & Hummel still supplies the majority of Napa Filters. Napa added another supplier (PGI) in certain parts of the country because Wix cannot fill the demand. You'd think they could up production but apparently not. For heavy duty filters, Napa has switched to Baldwin or Donaldson, but again only in certain parts of the country. Where I am in the west all Napa Gold filters are still Wix.
Wix-Made in USA**
Napa-Made in China
Same price. I’m sticking with Wix.
**I did double check the country of origin on the Wix oil filters of the 4 cars and 1 mower that I have. All canister filters are made in USA. The 2018 Tacoma cartridge style Wix is indeed made in China.
The WIX are what’s on our shelves. Hopefully people don’t take this as us promoting. We are just giving out information for people to have. That’s the point of the video. Thanks for watching!
Yes, we have to help our country ( or Canada ).
Wix is not only made in the US any longer. When Mann Hummel bought them, many of their filters are ow manufactured outside the US. In fact, no filters are made in Gastonia, NC any longer, except a few specialty filters. Labor costs and antiquated equipment has forced the move.
Wix is now owned by MANN+HUMMEL International GmbH, a German company. The Wix website says they have plants in USA, Canada, Poland, Brazil, Venezuela, Mexico, Ukraine, and China. As time goes on, I think you will see fewer Wix filters made in the USA. MANN+HUMMEL also owns Purolator, Filtron, and Wix, as well as MANN+HUMMEL branded filters.
Totally with you. While cost is an issue, the I'll go with the US made product whenever feasible.
NAPA never advertised their filters as Wix. People figured it out. Vendors change suppliers all the time, so if you want a Wix, buy a Wix.
Just the fact that they actually came and visited you, means your channel/business has credibility. Good work.
They came because of the pressure seeing the 100k views and all the comments
You know I really love what you do and I have no question that you are 100% on point with everything you have said, however why didn't they address this before just making the change that is my biggest issue and reason I do not trust them. Thank you for delivering another fantastic video.
I had 2 Mexican made Wix filters leak on me. The only 2 filters I’ve ever had problems with.
I've had problems with Motorcraft, Fram, and Purolator. Everything is crap these days.
They leak tequila
I’ve been using Wix filters on all my cars. For many years. I cut open a premium guard filter and was surprised on the amount of quality they put in. But I stand by Wix until the end. That’s me.
Premium guard and Wix filters are great filters.
As I recall, the big complaint from LN Engineering regarding the Napa 1042 filter (Porsche) was that the new filters had less surface area of the supply holes on the new Chinese filters. They feel the flow will not be sufficient as in the previous filters. I don't think they disputed quality, but rather the new design and flow rates. I'd like to hear your thoughts on this. Thank you, -Tom.
I do not use aftermarket filters, as all my vehicles are Toyotas and I buy Toyota OEM filters (cartridges) on sale from aggressive online Toyota/Lexus Dealers for 1/4 of the price of most of the canister filters...
With that said, I commend you, Sherwood, NAPA, WIX, Mann, everyone for responding to your first video. What all of these companies, including yours, have done is provide great information for all of us. It's great to have your channel as a resource and these companies responding to the videos.
1. You heard from Napa damage control skilled individuals in convincing you they did no wrong.
2. The guy visited the factory in China to inspect. My goodness having been in the business for a long time you can bet those factories run like clock work when the American inspector comes there.
3. How many American customers come to your shop wanting a Chinese one? Shops should remember the men and women who scraficed in the milrary and buy American.(Hint visit Walter Reed Hospital-with the Napa Rep)
4. Many Napa stores are independent with what appears to be gross lack of standards and not standing behind products.
Amen
I fix and maintain my own car. I stopped shopping at NAPA, because there was a drop in quality, and the people in my local store are jerks.
The last major part I bought from NAPA was an alternator. It took 3 tries to get a good one. I also noticed that they were starting to source more parts from China. When I moved, I tried the NAPA store in my new town only to run into bad attitudes behind the counter. Now, I use O'Reilly, Walmart (for fluids and filters), and various websites online for crucial OEM parts.
I work at one. It’s awful.
I only use Amsoil oil filters and for a period when they were not being made ? They were offering Wix XP as a replacement which I used and now back to Amsoil .
Amsoil doesn't make those filters, they simply put their name on them just as NAPA is doing with either the Wix or PGI filter. There are only a few major players who produce 90% of the filters sold, this includes the OE filters. BTW most OE filters that are installed on the vehicle are not the same filter you buy at the dealer. Are they the same spec? Sure, but could be made by different companies.
I use Amsoil, but use the WIX filters. Once Amsoil started getting China filters, I changed over.
@@brucehobbs1734 I recently bought two Amsoil filters EA15K09 for my 2020 Toyota Camry on their website , Made in USA .
@@brucehobbs1734 Amsoil filters are made by Champion Labs and made in the USA. Amsoil filters are full synthetic media and 99% efficiency at 20 microns. Wix XP filter have horrible efficiency. Here's a tip. Fram Endurance filters are the exact same filter as Amsoil.
It's good to hear stuff like this and also that the manufacturers will support shops like yours. I know that some companies won't show the same concern for the consumer though. For example, I had a Purolator filter that had something wrong with the cartridge threads and it wouldn't quit screw down completely to seal the filter to the block. I didn't catch it because it seemed to be on tight, but the oil blew out all over when the engine was started. Fortunately, I had enough oil and a second filter to refill the engine and the second filter worked fine. I did call Purolator's customer service number to discuss the issue and a nice lady answered and said that she needed to transfer me to the oil filter division. I ended up with some foreign help desk and the guy could barely speak and understand English. He transferred me to a "supervisor" who, after I explained why I was calling said something I didn't understand and hung up on me. Needless to say I will never buy another Purolator product and will suggest others don't either. Also, I agree with Sherwood that the industry needs more honesty.
If there is no difference in the bypass springs why are there two different types? The main question is can you believe everything you hear from a company rep and when it comes to filter performance "Does it matter much at all if you use premium synthetic oil and change it at or before recommended intervals?
NAPA is starting to get big here in the UK now, already they're known as Need Another Part Again. We've had issues with quality in starters and alternators, suspension components, all the usual stuff. Obviously it's not just NAPA, it's becoming very difficult to find parts that are actually reasonable quality, without going to the dealer.
The excess glue on the outside of the filter that easily flakes off is a major issue. When the bypass valve opens, those glue flakes will get sucked into the engine. Why is everybody ignoring this? It's much more than just a cosmetic issue.
Great series on filters. Thanks for putting this out as I just assumed NAPA = Wix . Now I’m paying more attention to where the filters are made.
I cut open a Purotator BOSS filter. Its high quality, and it took some real work to cut the media away from the center core. The filter media is top quality, too.
Changing from Toyota to Purolator
All I have to say about this is that it seems pretty likely and obvious that the major corporation coerced this shop in acquiescing and reversing their prior video. They’re smart enough to not demand removal because that would look bad but this video just screams damage control and lawsuit avoidance as loud as it possibly can. I don’t believe a word of this and honestly don’t think this guy does either. I think he’s just doing what everybody in the auto repair business learns early on. CYA.
If there is an issue they said they would stand behind it...yeah..but I doubt they have a printed warranty..this whole thing reminds me of the scene from Tommy Boy selling Callahan Brake pads..😅
If you want me to take a dump in a box and stamp it guaranteed I will 🤣🤣🤣🤣🤣❤️
The best sales people are exactly that, ironically. You would never think of them as a "salesman."
So true!🤔🤫😬
I recieved 6 1348s 2 days ago. 2 rattled, and I returned them. Not sure why the rattle.
generator?
@@jessemackenzie6516 napa gold filters for ford's and mazda
@@jessemackenzie6516
Which filters have generators?
If an engine failed due to an oil filter they would not just write a check.
I bet they would squeal like a pig under a gate
Thank you for the great information it's appreciated!
Great job educating us all Royalty!! Thank you. Ya know what? I went down and bought 2 OEM Mazda filters for my RX8 thanks to your 1st video. Frankly, I don’t trust anyone who’s selling me anything anymore. But I’ll trust OEM to at least ensure OEM spec’s.
What kind of guarantee would any filter from any company be worth if it blows the engine?
No such thing as Wix "gold" Never was. It's Napa Gold and Standard Wix labeled. They used to be the same filters, but now Napa has found a new supplier for their "Gold" filters, and it's Premium Guard/PGI, that simple. At 12:48 of vid, those are bypass valves, not "anti-drainback" valves. Adbv are at the base and made of either nitrile or silicone, the latter better for extended intervals. Honestly in my observation, this didn't clear much up.
But do they put a guarantee on the box? My customers want to see a guaratnee on the box!
The question from video #1 was, "Is it a WIX filter in the NAPA box? " This video followed up on that question with the best example of a non answer I've heard in a long time. I know this (NAPA ARE YOU LISTENING? ) I learned back in the mid/ late 1980s when I was involved with racing/engine building/etc. that WIX was #1 in oil filter quality. I also learned that NAPA filters were WIX filters. We used NAPA filters exclusively. I have used NAPA filters for almost 40 years with utmost confidence. I do not trust NAPA filters anymore. After hearing how the suits came rolling in to try to justify the change, I see what NAPA is trying to pull. The problem is the argument. They changed their argument. They now claim and talk in that. "it is good as" verbiage. They used to talk about their filters 20ish years ago with the argument and attitude "We are the best, we can prove it, and no one's even close in quality " When they start trying to explain themselves and it turns into a word salad, you know somethings up. SORRY NAPA. BAD MOVE
B !W, another excellent video. You do a fantastic job with your presentations !
Great Follow up appreciate the honesty! Hard to find these days!
At the 13:14 point in the video, the loose-glue issue means that junk can get sucked down the bypass valve on bypass events (cold starts/revs, partially loaded oil filter with a full-throttle blast, etc.). Cleanest best built filters I've seen are: MicroGard Select, Fram Ultra, Fram Toughguard, Purolator Boss, Purflux, PIAA.
While they may have some contribution to anti-drain-back, those valves you show at 12:50 are specifically flow by-pass valves which allow oil to flow if the medium is blocked, the oil is thick due to cold temps or super-high-volume pumps. You never want the filter to block flow 100%.
You are correct.
What does stand behind it 100% mean ? So if my engine blows up from a bad filter they’ll give me a new $10 filter?
I have always been
Pleased with NAPA/WIX filters. I’ve seen NAPA Gold oil boxes with made in China notation. It is alarming. Heck, I’ve recently purchased a FRAM Extra Guard 10060 10k mile filter to fit my Ram Hemi - it is US made and has a better warranty than my old trusted NAPA Gold and Purolator Boss which have, for years, been my go to. And by the way, the FRAM costs under $4.00 on Amazon. The others are over $10. Apples to Apples comparison. I like US made over China or mystery destination. I do a 5 k mile OCF. I’m switching.
A large number of Fram filters are absolutely terrible. I wouldn’t put them on my car if you paid me
@@JimLake.Junior A lot of Fram filters have rust on the base plate or metal shavings caught in the threads becaused they never deburred it after the threads were cut.
Wix makes some filters in China, and now that they have been purchased by MANN+HUMMEL, they are starting to close some US plants.
why would anybody run an oil filter to 10K miles? That is nuts. The cheapest part of an engine in the oil and filters.
@@tedgerstenslager2949 I wouldn’t but that Fram is guaranteed for 10 k. It’s USA made. The NAPA Gold is not.
In times where nearly everything is being nickel & dimed, one can not be weary enough. Oil filters are somewhat like fuses, the outside will not reveal the quality of the product.
Wow, yes props to you, NAPA. That is impressive to send your people over and makes a big difference among your DIY market.
Honestly, I never thought I would be listening to a grown man who wears charm bracelets tell me about oil filters. But here we are and I'm good with it. LOL
Changed oil the other day, sad to see Napa gold 1334 now made in S. Korea. Was USA forever. If oil wasn't already drained, I would have returned it. But am now looking at other brands.
Your videos are so informative people need to know what their buying.
There are Wix/Mann+Hummel filters that are made in China, and others are not. You have to look at the box for each filter if you care about those things.
our shop has been running premium guard ex and regular premium guard that they don't have an ex number for. We have been very impressed with them so far
No disrespect, sounds like told you a load of B.S. Why didn’t they go camera?
We wanted them to go on camera, but they said they weren’t allowed to. Not going to lie. It would have done them a lot of good to put themselves out there like that, but it’s their call and we can’t force anyone to come on.
Napa sounds like a ISO9001 Registrar - auditing the auditors that audit the - product and process to the smallest detail on a regular basis - Excellent!
NAPA shifting to Chinese made products is why I shifted over to Baldwin for my agricultural filters.
Napa is only using PGI in addition to Wix for automotive filters to meet demand that Wix cannot. On the heavy duty side, they are using Baldwin or Donaldson to supplement the Wix filters. If you buy a Napa Gold filter for your ag equipment it's wither Wix, Baldwin, or Donaldson depending on the region of the country you're in. Out west we are still completely Wix.
Thank you for the follow up and all the info!
I have had a few chevy pickups that i have put a ton of miles on over the years. I used to use the Fram Xtra guard until they changed the media a few years ago. After watching whipcitywrencher RUclips’s I decided the premium guard filter to be a fantastic option. I couldn’t be happier. My oil pressure is always perfect. Start ups are quiet even during our Canadian winters. Couldn’t be happier with the premium guard filter. Wix has made a good move here imo.
Really appreciate the last video. I thought Napa flew in the kid. He came in on cue while you started 😊
The sloppy glue job is unacceptable. What if there's more glue on the inside of the filter, which is the clean side?
The glue is probably not part of that data sheet that they seem to boast.
Exactly.. the fact that they let it slide is concerning.
@@memopadilla5931 The excess glue on the outside of the filter that easily flakes off is a major issue. When the bypass valve opens, those glue flakes will get sucked into the engine. Why is everybody ignoring this?
We can get Premium Guard filters at one of our wholesale suppliers and I can tell you after cutting a few new filters apart, the standard line are 100% identical to the EX line internally. Premium Guard filters are $1.89 in 2024 dollars if that says anything...
Except the filter media is different and perhaps the ADBV. These filters are often dissected on BITOG and various RUclips channels.
Dude, you got the corporate damage control team. The business team, the suits, the brown nosers with the expense accounts, not the engineering team. You didn't get anything of value. No engineer, no data, no test results (worse, refused to provide it!), just blah blah blah 🙄.
Very disappointing corporate speak didn’t say a damn thing worthwhile
It's interesting how NAPA claims that it's a supply issue in the region but if you look up a Wix filter from an O'reilly Auto Parts store in the same region they have USA manufactured Wix filters in stock. Sounds like NAPA is going cheap.
I work at a Napa.Get my filters at cost and i'm still not buying any chinese made filters
Regardless of their quality control, buy American products!
He is promoting China made over USA made now... Why???
...or German LOL
We are not promoting china made over USA made. Not sure where you got that impression from the video. Our shelves are lined with WIX filters now and will stay that way!
@@theroyaltyautoservice china over German? LOL
@@theroyaltyautoservice maybe play your video back to yourself
I use napa gold mostly at work if they make an equivalent. Only filters im iffy on is the air filters with soft orange foam because it tears out when filter gets too dirty or if the air box lid slides in one side like on 6.6 duramax.
What does it mean when they say "we stand behnd it 100%". I think it means if you can hand them a bad filter thats obviously defective, they will hand you another 5 dollar filter. It might even mean if you hand them aany filter they made, they won't argue because it's cheap and easy to just make you happy and give you another filter that sells for 5 or 10 bucks but costs. Buck yo make. But will they replace an engine if you think the filter caused the problem? What if it only contributed to the failure? What woild you have to show them? I suspect there not going to do that.
Wix has a ton of manufacturing facilities, including in China. They regularly source filters from different facilities depending on material availabilities.
my understanding the toyota stock filter is not much of a filter and has little resistance to flow. I am slighlty concerned if i use a better filter which is more restrictive it could reduce flow.
Many thought provoking comments. Kudos to NAPA for their response to your video, and so quickly. The fact they didn't resort to criticizing the competition says a lot to me. My first choice will continue to be Wix, but in a pinch I'll use NAPA. I prefer to buy American made products when available. Thank you for putting the information out there and thanks to the commenters.
Interesting video. I recently changed from Wix filters to Purolator Boss because their synthetic media is better. Note Purolator is a division of MANN+HUMMEL Filters. How do you think the Purolator Boss compares to Wix filters?
Just bought a NAPA gold from my local store last month. Made in USA on box w/Mann-Hummell on the filter.
damage control at its best. Sherwood, you have a large following of good technicians. Bad news travels fast. As a tech of 25 years, I have a lot of experience with different filters. I don't get to choose what filters to put on a customer's vehicle, but on mine I use napa gold. I have a love hate relationship with napa, but the filters have been good so far. I'm glad that you do your research to be and use the best, as we all should. Thanks for your videos.
I'm pretty much done with napa filters, it's pretty bad when I can go to Cat and get filters cheaper then napa now. Started to just stock up on Wix filters from rockauto and it's about 60% less then the napa golds I used to get.
I have actually had some issues with Napa gold filters in recent history. I have had several 7060 filters on 07-13 gm trucks cause a no oil pressure reading on the gauge. The vehicle would start with good psi then run for about 15 minutes and the pressure reading would drop to 0. It would throw the cel for an oil psi switch. You could replace the switch all day long and still would not fix the issue. Every time, replacing the filter with a Napa pro select fixed the issue. I also had a couple delco filters do the same thing. Also I got a Napa gold 100255 filter for a 14 Silverado that had no threads cut in it to screw onto the engine. I also had a couple Napa gold 1042 filters for 99-06 gm trucks cause low oil psi at idle around 1500 miles in the oil change. For the above reasons I stopped using the gold filters and switched to the pro select.
Had the same exact problem with the 1042 NAPA Gold filter. Had me panicked that my oil pressure was going down. Replaced the 1042 with a Fram from WalMart and the pressure went back up to normal. I'm done with NAPA Gold. I don't care what their "standards" and "quality control" are- it sure didn't work out for me.
I'd love to see a comparison of the new Napa Gold, and the Wix Napa Gold. I will guarantee that the new ones are not as good. Also "OEM" standard is a very low standard.
As a napa autocare center, I felt wholly disregarded,maybe even disrespected when I brought attention to the 27047 issues I saw. The element fits many Toyota models, and it's literally just a paper element. The napa (albeit not gold) element sucked closed. More than once. More than one filter. Only after manufacture change. Toyota filters don't even come close to collapse. When I brought it to my reps attention with evidence, his response was "huh,would you look at that"
Here’s what’s in the box, a Chinese filter Napa marketing calls “Gold”.
This vid makes you seem like a shill.
Why’s that? We told everyone we would let them know what they told us. That’s what we did here. We relayed information. You can disagree with it. That’s fine. As for us, we are still processing it all. We have already told them that the WIX filters are staying on the shelves. Not sure how giving information is being a shill. 🤷♂️
Appreciate the video, I will look into it.👍
This is good info to know that what we are buying is being backed by the company
They must have been sensitive about the change of filter providers if the high mucky mucks were out defending their product. Good video.
What are the exact terms of "We'll stand behind the filter"? Unless you are abusing the engine, not changing the oil on time, or using poor quality oil you should not expect to see lots of junk in the oil anyhow. An oil filter will rarely if ever cause a catastrophic engine failure so it's safe to say almost anything as a company representative. On the downside, how does anyone prove conclusively that the oil filter was the sole cause of engine failure? Bet that NAPA doesn't pay many claims because the standard of proof required would be difficult to satisfy. I believe that what you are saying is true but also remain skeptical of Chinese products in general. If the factory in China is American owned simply using local labor that is significantly different (and better) than a fully Chinese operation with American oversight. The Chinese have a long history of taking shortcuts to save a penny. Overall excellent video.
I agree with everything you said, but Wix has plants in China, as well as USA, Canada, Poland, Brazil, Venezuela, Mexico, Ukraine. The new owner of Wix is MANN+HUMMEL, and they have plants all over the world (including China). MANN+HUMMEL has already started closing Wix plants in the USA, and I think you will see more of those closures. When people flipping burgers or pouring coffee in the USA are making $20 an hour, plus lucrative benefits, it's hard for US manufacturing to compete.
I agree with you as well but it is possible to manufacturing in the US under the current conditions. In fact we still lead the world in the manufacturing of high quality products. Companies that off shore manufacturing lose control of the process and ultimately open themselves up to all kinds of issues. Take Boeing for example. They have outsourced and spread out manufacturing to such a degree overall quality has taken a hit. In the end they didn't save money but are losing a fortune fixing mistakes. Their reputation has taken a hit as well. When you outsource so much of what you make you cease to be the very thing you are desperately trying to save.
@@garyjarvis2730 Companies that have plants outside the US are not necessarily offshoring manufacturing to other companies. They open their own plants in places like China. I agree that when you just outsource to another company, that QC can be a problem, but these filter manufacturing companies own and completely control the process in each country they have plants in, including Wix plants in China. NAPA is different in that they don't manufacture anything themselves, they just source parts from other manufacturers, but they are convenient because they supply virtually all auto parts, not just filters.
Supertech cartridge filter with synthetic blend media. $ 2.69 ! Wix basic cellulose filter $10. 64 !
I believe the STP XL’s from AutoZone are made by Premium Guard. Awesome quality filters!👍🏽👍🏽 Oreilly’s MicroGard Select are my current favorite.
Thank you for the transparency and the updates!!
Royalty Automotive is out there doing the Lord's work for thy People!
I have trusted NAPA for many years. I had a 2000 Chevy venture that needed a replacement axil shaft replacement. I purchased a NAPA part, brought it home , and could Not get it to fit into the transmission. I am a machinist with 30 years of experience at that time so i got out my micrometers and checked the splines on my part and their replacement part. I found that their shafts spline was to big to fit into my transmission. I took both parts to napa with my personal test equipment. I got the assistance of the store manager to remove their parts from the boxes and finally found one that would meet the spline size in my transmission. I took the new part home and reassembled my van ,and the next trip to Napa i questioned the manager as to the outcome of the issue i had found. He said he personally purged all of those shafts from his inventory and sent them back to their supplier to correct the issue and they sent back the correctly machined parts and an apology letter to that store and they informed the company of the issue so the other stores had the same information the had in my local warehouse.
Blink twice in next video if you were hold as hostage with gun on your back.
Wix could not supply NAPA. Shipping rate hovered around 60% for a couple of years. Are all Wix filters made in the USA?
WIX Filters - Plant Locations. With deep manufacturing roots in Gastonia, N.C., WIX is a global company with manufacturing locations on four continents - including North America, South America, Europe and Asia.
Is MAHLE made in China?
It has about 20 manufacturing sites in China, including Yingkou, Tianjin, Macheng, Guangzhou, Chongqing, and Shanghai.
Where are Mann and Hummel filters made?
The first products were fabric air filters made in Ludwigsburg, Germany. After eight decades, we are a global market leader for filtration with locations on all continents.
WIX doesn't make their own filters, they're made in China just like most companies. Mostly Champ Labs makes filters in America.
Learn to read (and where to find) the PDS (product data sheet). Understand what filter efficiency is, how it's measured and reported. Know bypass pressure and anti-drain back (and if you need it) and you'll never have to watch another oil filter video again! The information is all available and understandable. Much better than taking someones word for it.
My problem with Napa is their name doesn't mean as much as it used to. They used to sell the best automotive parts but their quality has significantly declined over time.
Do I believe their filters are fine? Yes. Most people that experience a defective filter will swap brands immediately so it's in their best interests.
If they randomly pull these filters for independent 3rd party testing as they told you, then the test result data should be available. Did you see any of that data? If so, was there comparison to other manufacturers data? It would be interesting to see something like this, rather than subjectively assuming we can judge the overall performance by means of opening the can and visually inspecting it's contents - not to mention determine the quality of filtration by the color of the filter media.
Bottom line, I don't want to guess what I'm getting! I want the same filter every time when I buy the "same filter"!!
I was a technician for 40 years, we referred to Napa products as Napa crappy, junk
They may be an alright filter, but as important as an oil filter is, I'll just stick to an oem.
This is an absolute shame for Napa but frankly I am not surprised as this is the corporate trend in America, sell the customer on goods so you can make more profit. I would certainly like to hear from Wix about their side of this story, did they really say they cannot provide the filters Napa needs, nor like they cannot provide the cheap filters Napa needs so they can boost their profits. Sad state of affairs as Napa may contribute to the loss of another great American company making products here in the US.
Well, I guess I'll add Napa to the list, like Fram, that will never find its way under the hood of my Jeep. I don't use Chinese products. Good thing I bought a case of filters when they were good, so I'm set for the next couple of years.
How does Napa Gold or Wix compare to Toyota OEM oil filters? Better? The same? This is for my Rav4 and Sienna. Thanks!
I've owned Toyotas for decades. I cutrently own a 2019 Prius. I buy/used nothing but OEM filters FROM my local Toyota dealership. They are cheaper or the same as anyone else. In MY opinion, oil is the heartbeat of an ICE. If you chose not to keep your vehicle, "do your thing." 👍
Quality is just one aspect. Keeping American jobs and American made products are my biggest comcerns. I go out of my way to avoid foreign made products Especially from China.