Customers Upset Over Raising My Detailing Prices - Hunters Mobile Detailing
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- Опубликовано: 3 авг 2021
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Raise the prices for sure. You are an absolute gem and they are lucky to have you. It’s better to have 10 customers that pay what you’re worth than 15 that underpay.
You're right about that
Yes, raise them!
@@chimichangas2783 wsup I'm doin it for 75 and I realized it isn't worth it, expensive products, traveling and working time, their will always be people that say it's expensive even at 75 bucks, cause they don't realize the amount of work and time whe put in to it, big up and good luck, like ur tent by the way.
It’s also to the customers benefit if you charging more because it helps grow your business so that next time you can provide more services and better services
Other than getting the hose connector turned around (watch out for that one), the machine is simple to put together and use ruclips.net/user/postUgkxfQauTxLT0JLSvqkq10rD79TU4k0Vz8zP . And very nice, too. I'm surprised at the power-it's more than we'll ever need, and we've not even used the most powerful setting yet.I've cleaned off a dirty concrete porch to get it ready for sealing, started to clean siding, and I know this pressure washer will be terrific for cleaning tools this fall.The only issue we had is we had turned around the hose connector, and it leaked. Once it was on correctly, though, we had no problems with the connection. Just remember that the end with the green knob goes towards the hose. It's obvious now what we did wrong, but not necessarily obvious at the time.
My dude the fact that you’re MOBILE for their convenience, it should already be higher. You’re doing great, keep it up.
Damn couldn't agree more
A 15% increase every 4-6 months would be great also. It will slowly add up but eventually you will charge for your time and quality detail. I’m glad he’s getting people to get in his subscription it’s idea👍🏼
Man you do quality work, you deserve more money don’t feel guilty at all. If you were local I’ll pay you to clean my ride just to support you.
Yea fs
Had a thriving clothing reselling business like 6 months ago been so depressed haven't been able to keep it up , just droppin this to say you're giving me major motivation for the first time in a minute.
One thing I heard and took to heart was from Serrano’s detail from Dallas, he said when he went up what he told customers that he will honor the price but the next one will be at the new price, I like that because you go up and you give them heads up
I personally think when it comes to any type of especial convenience services, especially mobile, customers shouldn’t be negotiating with prices, low balling. You don’t see people low balling prices at the grocery store or McDonald’s.
Fucking Facts
Bro! I be saying that as well like why would you lowball a detailer when he’s providing his own water and electricity being convenient for you at your house or work place busting his ass out in heat and ect and you wanna try and save like $50 like come on i own a detail business i just announced I’m mobile now but no one would go to Walmart or a Gucci store and be like can i get this for less ? If you walk in a Gucci store and try and lowball a wallet that’s $300 then you probably shouldn’t be in that store in the first place
Oelr at Luis Vuitton or Gucci
Yup and they pay BEFORE they get to take their groceries home.
Hunter - I work with businesses like this on a constant basis - so long as your perceived value is there and justified - raising your prices should never be an issue. You as a business are entitled to profit. The best part about this? Raising your prices unlocks an entirely new demographic of customers. Wishing you the best Hunter - if you ever want someone to bounce ideas off of, I'm an open book. -Gabe
Maintance clients are where it’s at. If you can fill your book with monthly clients you won’t have to raise prices.
I had the same issue with my detailers that washed, details, my semi. His price went from 50, to 60, then 80! But, he did such good job as if I was doing it. I still have him washing and detailing my semi. If the work is good people will pay it.
It amazes me sometimes that people don’t get this like you do. A few months back I had some people who owned a business that uses 3 semis. I quoted them $75 per semi which includes an exterior wash, clean of the nasty vinyl seats, clean the nasty vinyl flooring, and of the super gross dash with old ketchup and stuff dried on. Then they said well the guy we had before did it for $35. They said this after they complained that he scratched the paint on their personal vehicles and the aforementioned semis. (The reason why I quoted that was because me and my buisiness partner have the process down so that we can have the whole job done perfectly in 3-4hrs).
@@Jacob-tb7ho awesome brother. Keep it going don't stop!
@@Jacob-tb7ho I charge 70$ just for insides of semis! Keeep up the grind man
No your worth Hunter. Separate your emotions from business my friend. You do great work and should be paid for it. Never feel bad about raising your prices. You are doing that grunt work. Positive flow.
OG, I see you are still doing your thing over there in chatt. You should put him on showcar products. I been using their cleanz all and that stuff is heaven sent. I dilute it 10/1 and can clean anything with it. I drove to Hixson a couple weeks ago. I did a dirty Chevy Cobalt with it the other day. It made the seats, console and carpet come out remarkable.
You're doing a job that someone else DOESN'T WANT TO DO, make em pay that simple.
“Know”
Learn to spell know before typing
When I changed my prices I was stressing for a minute.. definitely worth it thought. Keep up the grind!
I started detailing last month and my starting prices were 70$ for a full detail, I had no idea what I was getting myself into and I slowly moved my prices up. That’s because I knew the kind of work I was doing was good, I was confident in it. Time from time I get people complaining that it’s too high and there’s others who will do it for cheap (I live in AZ and we got lots of mobile retailers) . The competition is tough out there tbh and sometimes I wonder if I should charge that much.
Iam out here in AZ too
Hey Brother, Justin from Organ Mountain Detailing here. I have been in business now for about 15 months and let me tell you, I had to raise my prices. There were no ifs, ands, or buts about it. When I started out, I was charging anywhere from $50 to $150 and these were big jobs. If people see the quality of your work and BELIEVE in you and what you are capable of doing for them, they will gladly pay whatever you charge. I really enjoy your videos. You have a good way of showing the day-to-day struggles of detailing and everything that goes into your business. Keep up the good work. God bless.
Bro, if people are having a hard time letting you go and begging you to be cheaper… that’s a good indication that you are worth more.
I’m at $200 starting for suvs/trucks and $170 for sedans on the Premium Interior Detail (shampoo, steam clean and everything)
Im at $85 for the basic Interior or exterior detail for sedans and $100 for suvs/trucks
I offer paint correction as well as ceramic coating starting at different prices for different vehicle sizes!
Raise the price brother. I'm not even in a heavy population. I do $239 small $309 medium $389 for pickup trucks. Trust me. I was scared as hell but once they started paying, I was like F right. I do less cars than I did in the beginning but make more money than I did in the past. Learned this from my man Dan Lok regarding raising prices. I'm like the Bloomingdale of auto detailing instead of being like kohls 😂 More time to perfect my craft on the vehicle.
@@rendellbaldwin8946 what does the packages Include?
I work as a lot attendant at a dealer ship so I’m washing cars all day long waxing n prepping for sale. N found that I love cleaning the cars inside and out I am 19 years old also.You inspired me to start saving up money to get my own detailing business going.
Man, we are charging $500 plus for a full detail. Raise your prices as you continue to grow bro. We need to set the standards high for our industry.
You do great quality and keep professional. Totally worth your service!
Just happened onto your channel and instantly subscribed. As a small business owner myself, I had to raise my prices because they were too low. My family and I work hard to make yards look good and when I saw that at the end of the day our profits didn’t reflect our work, I raised our prices. It’s an ongoing learning process as you already know
Blessings for working with your family and teaching them the true value of being self reliant!
I just started my auto detailing business this week and have five appointments booked. I have been watching your videos, and all of them are a great help and resource. Thank you!
Great video, glad you are up pricing, know your worth. The low ballers never will appreciate your time. One thing I notice that client don't really pay much attention to, is that those paper mats you place on the interior they are always just thrown out as soon as they receive the vehicle so I would say take time and research and see if it is even worth to have the expense of paper mats. Enjoying these video, thanks man!
Thank you so much for your advice! I wish you the best in your business.
we love what you doing man, Keep raising them prices, everything else is higher so people should get used to it. That's what we got jobs for is to afford things
Due to inflation prices are going up everywhere, including our products bro. Plus gas just went up again in Cali, so we need to adjust accordingly. Once you raise your prices never lower them. You'll do just fine my brother, if people want it clean it's not over priced.
Facts, you're doing it to make a nice income. Not to be barley getting by, if that was the case go back to a regular job.
Gas in California is stupid high.
@@mattr6688 it is ridiculously high. But that's what people voted for. It's supposed to be going towards roads and bridges but we'll see how that goes.
@Majestic Facts!!!Southern Cali is cutthroat with inflation!!
@@lakerfamilia8469 I bet, I'm in central Cali and it's not that bad, but you still have some of those FB offer guys wanting to do full details for $50 bucks. Just makes me laugh.
I always charge a price that causes pain to the customer. This is how I screen the ones that just want cheap work. I position myself as a business that offers high quality detailing services. If I feel like I over charged them, I have the integrity to give some of the money back. They are usually super excited about this and end up referring me to their family and friends. Keep up the solid work my guy!
I charge 160- 210 for just a wash and wax for small vehicles.
190-300 for wash on large vehicles.
Interior is basically around the same. So if someone wants a full detail I usually make around 400-600
Anytime I use my polisher for any paint correction its an additional 200-400 for small vehicles.
400-800 for larger vehicles ON TOP of the wash and wax service.
Ive only been in business for about a year.
Facts 💯💯
Me personally I would say yours at a bit high, paint correction and wash and wax aren’t that hard nor do they cost a lot of money to purchase (equipment) $210 for a was and wax on regular size vehicle. Wash and wax doesn’t even take a hour.
Now for cleaning the interior 160-210 is perfect but outside usually is the lowest, but if they paying it continue to strive my brother. Much love to you
I Have a Cleaning Buissness in the Sacramento area, Berly started a couple of months ago and already about to quit my day job. I understand your struggle man some customers are difficult but aint no stopping us we keep pushing 💪🏽 Good luck my dude!
Best advice I’ll give you, look into the higher ticket item services that require less effort and time. In this industry you would be looking into coatings and corrections, but you can even take it a step further with Paint Protection Film and window tint.
You’re doing the right thing. Some people see low prices and they associate cheap work…always remember a good detail isn’t cheap and a cheap detail isn’t good!!
I’m gonna Have too burrow that🤝✌🏾🙃
We’re completely mobile too. Started this January. Just raised our prices for the first time last week. Something we had been wanting to do but were nervous. However, we realized that even in the small amount of time we had been detailing, we knew which clientele we wanted to aim towards. We also know what our quality is worth when comparing the amount of time we spend on vehicles to others. It’s been great so far - we’ve told our repeat clients & they continued to book again. When changing pricing, We did account in the fact that we are mobile - when at first we were just doing pricing to get clients and get our foot in the door. We have received comments in the past about the pricing even when it was low - for some reason some people think mobile should be less instead of more? We provide convenience and that is a luxury that comes at a price. Love the videos! My names Ashley & and my boyfriend/business partner, Danny, was born and raised in Sacramento! We are currently in Georgia though, where I’m from.
Hey bro. Been watching your channel for a while now. You do awesome work man! I congratulate you to the fullest!! You deserve more. Here in Alabama i charge $200+ for these ‘full details’ i do not haggle with my prices and if they want the mobile package i charge an extra 20% convenience fee. That covers gas, time, and employees. In the end i want to make a bare minimum of $400/day. I mostly work by myself and maintain a full time night job as well. Keep those prices set in stone. Don’t cut yourself down too just get the customer they will eventually come around.
Great videos brother! Keep up the great work. Looking to get into detailing myself just getting everything together. Slow but deliberate approach. Your videos are an inspiration into knowing your worth!
Hunter my friend , don’t stress , patience and everything will come to you brother. Sleep easy and good luck 💪🏽
Brutha!!!!!! UR soooooo correct. A customers idea of a full detail can be anything!!!!!. From now on, I explain everything to the customer so that we are on the same page. Bruh, UR a professional detailer. Your perception of a full detail is bringing out all of your bells and whistles 😂. Anyway, I love your channel sir. God bless
I have a window cleaning company and I have had customers since 99 and I explained to them I had to raise prices due to everything going up in prices insurance gas materials and they usually understand my barber used to cut my hair for 10 buck same barber now its 25 but I completely understand
Love the confidence when you negotiate, can you give us some tips on how you keep cool and talk to customers when you up the price? thanks
Man you are growing quick on RUclips bro! 13k subs damn seems like Reyes has the good magic touch !
Big man...I'm so damn proud of you. I've been busting ass this summer as well as last in my detailing biz and the raising prices is definitely something you shouldn't feel bad about! YOU create your market! If you feel your work is not being compensated accurately, raise em! I know you know what it's like getting home dirty as hell, sweaty as hell, your hands/fingers/arms/shoulders sore....step into the shower and the water coming off brown and black...man you damn well are due to raise your prices! We work extremely hard for hours on hours doing tough labor - most of the times customers understand it as well. So good to see you striving and killing it man and excited for what's to come. Love this channel and all the good ENERGY you putting out!
The best feeling in the world is when your so busy with the business that I feel like being great at what you do you will loose some clients but the ones that stick around are your true clients. My husband and I just started a business this year it’s going beyond great 10k a month we did not know what was to come and it was a blessing from god we are so busy we do not know how to handle inventory but the best part is figuring it out and not stressing out we just raised our prices as well don’t feel bad
Do not let nobody belittle your time , skills and capabilities !!
Truth !!
Dude I love your videos! Keep them coming!!
I think you are doing great man, I really been wanting to start a business of my own, and to see you doing it and growing I feel inspired as fuck. Keep it up!
Keep up the grind brother God bless 🙏🏽
Just subscribed. Loving the energy and the passion for what you do. Pave the way my guy
I've had it happen to me too.. it happens. You gotta know your worth!
Never be the cheapest! Great Customer service and quality work never come cheap! Keep grinding and growing your business
Toronto Canada AKA The 6 🇨🇦
Just getting into the Detailing business and it's nice to see another brother 👊🏽 like me doing this😅 I'm going through some of the same things you're going through and I'm still learning. So I appreciate your honesty and you are helping so many of us just getting started
Big Up yourself fams! Respect💯
Keep up the good work👌🏾We be watching😅 🇨🇦🇯🇲🇨🇦🇯🇲🇨🇦 ❤💫
yo much respect for raising the prize myself im just about to start my detailing business. You give me confidence. thanks boss man.
Man I only have interior detailing packages right now. I only charge $120 to do a full interior detail. I’m only in high school and I have a lot of business but I may need to consider raising my prices
Stay focus & keep your head up, we are all still learning daily. Great Job. God Bless
Out there doing it man! Starting price on an SUV out here in Maryland is around 250-275 your prices have been more than fair especially considering your work. Keep it up man, you're doing it right and coming from the right place. Much respect.
I like that sign you put out when your working a lot
These are fun videos. Pricing is tricky and took several years to figure out. The first two years, I just wanted business and overworked many cars. Now, four years in I’m more comfortable. Keep at it!
I did the same thing everyone always told me I should raise my prices know your worth & the value of the work you can do
Made the EXACT SAME MISTAKE with an Rv when I first started detailing. Charged him 400 dollars to clean an entire 24ft motorhome interior! Did everything with a bissel spot clean and a steamer, took me 11 hours total and did it all in a day! Got home at 2am. Never undervalued myself again
Dedication
Dude your doing so good and you can expand so much if you push. Seriously imagine having more vans that can do detailing and even more! You can make a app for people to make appointments and take this shit across America
I just started my own detailing business and you taught me a alot of what prices should be worth
My first side-hustle and technically first business was mobile detailing. I see you grinding bro! I know that grind. Don't hesitate with your new pricing. You're just going to end up keeping customers who really value your time and their own time. Your ideal customer is the one who's doesn't even want to take the time or energy to replace you when you bump up your prices 😉 Best of luck 👍 PS Thanks for all the product links, gonna grab a few =D
Man you deserve so much more fr I admire and am inspired by your hard work and dedication to your work
Always remember people are quick to tell you the price is “too high” but they will never tell you the price is
“too low”
Always remember to make sense cause this makes no fucking sense
You decide what your time is worth bro!! Don’t feel bad 😞.. your time is precious and you chose the price thats your time is worth it
I've always washed my own car and never let anyone else touch but you seem like a cool dude and will definitely pay you to hook my ride up if Im ever unable to detail my car (if im sick, busy or just lazy to do it myself).
I just celebrated my 1 yr anniversary of starting my mobile detailing business and I need to raise the interior shampooing of minivans after having a real hammered Odyssey
Best thing I could ever tell new detailers when starting out: tell everyone they're getting a "limited time rate" or "first-time customer discount" for a good year or two. That way they expect the raised prices for the next one but are happy to be getting a "discounted rate" for the current job, and if you don't end up raising prices quite yet, you can say you're going to "do them a favor and give them another job at a discounted rate" to curry favor with consistent customers. Makes you look good no matter what, and the customers think they're getting great treatment but have consistent expectations of it costing more next time.
I feel the same with my prices I recently lowered my interior only prices and tweaked a bit on exterior and raised my interior + exterior detail sense I added new services
Yo nice keep learning on the prices honestly I feel it’s a toss up with every car you can be on the ball park but every car is different and needs to be treated accordingly good job !
I really like how @detailgroove here on youtube said he raises his pricing. He will adjust his new pricing and then if he has a previous customer he honors the old pricing and then informs them in person that the next time the prices will be updated to his new pricing seems like it keeps everyone happy and to me seems like a good way to keep customers coming back!
People saying they want one thing but mean another is so common in the service industry. Terms/services are not 100% universal. I work in bicycle repairs and people will say they want a full Tune-Up on their bicycle that starts at $75 but in reality, they want one thing adjusted and it's only $15. Or one companies "basic" wash is cheaper but it includes less than your "basic" wash, it's defiantly knowing the competition and good communication, we will often pull up the competition's website and show what they get in comparison to ours along with our 40+ years of experience.
Bro I remember I started with 25-35 for in/out services, now my starting prices are at 150 and up. When you grow your finances grow. Tapping in from NC. 💙
Awesome content bro! Keep it going! Don't worry about charging more, every other business has been charging more (supply chain issues etc..)
I dig the tent. If you set it up when it's windy make sure it's tied down so it doesn't get knocked over into customers car.
From what I see bro, you not getting sleep for the last couple of days tells me you really care of what you do. Keep making money bro!
This is the way I see it, if someone’s doing you a service you can’t do for yourself/ aren’t willing to do yourself, or even something you know you can’t do better, then there’s no room at all for negotiation or lowballing. People need to realize that skills and passion are what pays the bills.
Key word you mentioned: “my worth”. Say less. Your work is impeccable. Greetings from south Florida. Out here in my area full detail which includes exterior wash, deep clean and wipe down of the inside is cars $150, suvs $200, and trucks $250. Bi-weekly committed can run you $100-$150. Out here people low ball to take your work. Keep the great content coming.
Very good prices thk you for working hard n being legal. God bless you n your family always. Good job man. Yezzer....🙂
Great videos bro, keep up the great work. Your prices seem pretty fair. But maintenance details shouldn’t take a long time. They should be a lot faster since you just washed them a week or 2 ago. Stay up
I started at 35 in and 35 out when the pandemic hit and I got unemployed. My buddy called me and had me detail his truck, when I get done he said how much , I said 70 he said your not working all day for 70 and he paid me 300. That was the turning point from then on I raised my prices to 125 in and 75 out now I'm 150 in and 75 out no polishing, if I pull a polisher it's at least another 100. My goal is to be 500 in and out we will get there. I'm also from new jersey so I gotta make my $ in the seasons. Keep doin you bro, thanks for the content!!
Dude you work like a dog… serious respect to you fellas. I wish we had folks in our area who do the work you do. We simply don’t have it. Too difficult to find someone who’s this passionate about their craft.
Our prices are completely different because I’m from Houston,Tx. So your pricing should be higher than mine most definitely. My full detail price starts at just $140. This doesnt include polishing or paint correction though. Interior starts $100. Mold starts at $400. Wash $60(2 vehicles minimum). Paint correction 1step starts $200. 2 step starts $350. 3 step starts $500
Love what you have going on here bro I’m 45 mins away from you I’m rocking to mobile service that is I was wondering bro how do you do your membership that part is kicking my ass just don’t seem to be able to come up with a good number my price range almost something like your
wish yall guys whereclose to my area would of booked a clean for my car love these videos brother❤❤
I’m watching all your videos gonna start a detail soon
convo at 1:40 reminds me of the first thing I learned in sales is when someone says I want X package, is to ask something like the following: Because it might mean something different to everyone else and I want to provide you with exactly what you want can you explain what X package means to you ? I work in cybersecurity sales and have priced myself out of deals because we assumed they wanted the full suite of tools because of the terms they used. Loved this video looking at starting something similar and it gave me some insight.
You running a business sir. Not a nonprofit organization, therefore all you doing is making business profitable and managing it in accordance with the surge in fuel, products prices day to day… God bless your company sir. And keep charging what your job is worth 🙏💪🏽
Hey bro glad you keep growing. How did you create your own app for your detailing business?
Man congrats on your business! People will pay for the services they need. They will pay good more for good services, it is what it is!
Keep it up Bro. Good stuff 👍🏼
Prices gotta go up!! It’s life lol
Bruh said extract your bed lmao 🤣. It’s hot in these sacramento streets. Get your💰 fam.
1:08 the costumer wasn’t “confused” It’s the detailer a job to describe the services he provides.
Size and condition let’s go my prices have went up 3 times so far every time a client tell me my prices are to low they go up
Back in the early 2000's I worked at a detail shop and the owner used to price by the condition of the car. He would tell customers he'd give a rough estimate over the phone then the real price once he saw the car. Over the phone he's ask the year and exterior & interior color. An old black car with tan cloth interior would cost more than a new grey car with black leather.
Your doing great homie tell me. What's that aresol you use for the door panels
Your prices are excellent because you do it great job.
I started my car wash in 2019, on a strip that had 4 other car washes on it, I was just on the other end. You are right about competitive pay and trying to find your sweet spot. What I can say is, if you are profiting off your old price of $75/$85/$100 then make your money off just that. Basic washes and maybe spray on wax. The real “full details” make it your new pricing. Saves you time and chemicals if you go do a regular car for $75. Basic wash, wipe down, spray on wax, boom out of there. When it comes to shampoo, extraction , buffer,/real wax that’s where your money come in. I’m in a small town that’s surrounded by plenty car washes and other small towns, I had to compete with ones that’s been established 10 years or better. I dropped my price to something that was reasonable for me. I cleared $1500-$2000 a week just by having the lowest price, my tips alone made it seem like I was charging $50-$80 a car when I was only charging $30. Best of luck to you my brother I been watching you and learning from you as well as I start my launch of my mobile car wash.
Great video my man!!
How do you polish without shade? Even washing without a tent is tough.
Humble guy! respect
Gotta look at price VS value. Price is what it costs. Value: what you get out of it. Having a clean detailed car. You have people in it. People see ya pull up on it. You feel better in a clean car.
I’ve been in sales 9 years and I learned price is only a concern in the absence of value.
When they say it’s a lot of money don’t fight back. Agree. You’re right it is a lot of money. Everyone who’s gotten a detail has said the same thing. And you know what? They love the detail after and say it’s worth it 😎 💵
With learning new knowledge and experience, you got to raise your prices.
Nice work on using the price change to lock in bi-weekly or weekly. 2 years from now you will so busy you can raise your prices again! or sooner if your booking 65 plus hours!
Everytime I check in on this channel it’s got a few more thousand subs