Worked a treat! I just matched a second hand controller to my P3 4K - had a job figuring out how to delete the previous owners password but your little vid was a big help with the pairing.
Thank you so much for your help with linking my controller to my Phantom 3. I had about given up trying to fix it. Your video was spot-on! Exactly what I needed.
Thanks, was just about to give up after hours of research. First method worked for me and have yet to fly but props finally turned. Heading to North Western Australia with it tomorrow so hope this is the last of the problems.
Thank you very much. I broke my old controller and was having a hard time pairing a new controller, nothing seemed to work. Your video did they trick, thank you,
Thank you very much for this video. I got this Phantom 3 from a friend and the controller was not connecting. I followed this video and all works great now.
Thanks for letting us know and we are glad to see the tutorial video helped users on their flyings. Enjoy your shooting with the Phantom 3 and be safe always!
Holy shit I may as well be working a Microsoft windows drone. 9 times out of 10 this $500 P.O.S. wont work. So glad you made it as complicated as possible for the working man.
We are so sorry to hear your trouble. May we know more details about your case? You may keep us updated via Facebook Messenger: bit.ly/2pm7tfV, we are here to help.
I'm still having problem with image view on my phantom 3 standard because of firmware 1.9.00 update, unfortunately dji go app doesn't work for me because the update disabled also my SD slot, there is no more little led blinking on camera hardware, any more solution you can provide ? Thanks
These phantoms are such a pain in the arse when they don't work because of some firmware issue.I have lost count on the amount of hours i have researched various problems.Either no signal for the camera,the rc won't link,firmware won't update etc etc .The list just goes on and on and i must say i am really starting to regret my purchase of the phantom 3.I have the 4 too and at the moment that is working well until the next firmware update i suppose.
Hi Brick, please kindly connect the mobile device to the RC's WiFi and check if there is any prompt on the DJI GO app, please try to remove the SD card and do the linking again. You may keep us updated via Facebook Messenger: bit.ly/2pm7tfV if the issue persists. Thanks.
So I have the phantom 3 advanced drone but I've just picked up a phantom 3 standard controller would I be able to link the standard controller with the phantom 3 advanced
Sorry, Paula, they are not compatible with each other, so it doesn't support linking the Phantom 3 Standard RC to a Phantom 3 Adv drone. Thank you for your inquiry.
Hello there! We are sorry for the inconvenience caused. Could you confirm the model of the mobile device used? And please follow the steps below, take note if there are error messages, or upload a short video of the linking procedure publicly to Google Drive or Dropbox and provide us with the shareable link. Thank you in advance for your cooperation. 1. Turn on the aircraft and press the Link Button with objects that have point ends. The button will blink red when the aircraft is ready to link. 2. Power on the remote controller, turn the gimbal dial to the bottom, and toggle the S2 switch back and forth quickly for at least three times. You will hear a D-D-D beep sound when the remote controller is trying to link to the aircraft. The remote controller will stop beeping, and the Link Button on the aircraft will turn solid green if linking is successful.
@@DJISupportGlobal i have the dji phantom 3 professional and the remote does not connect yo my phone so not sure what to do and these steps did not work
Well I updated the controller first because I didn't get a card reader so I had to pay for one so my DJI Phantom 3 Advanced now works. And when is the next firmware update coming out?
Just got my P3 delivered. Un-packed it and it didn't work. The controller would not link to Drone. Spent an hour with customer support, still did not get it working. They told me to ship it back. Maybe I should have went with the Parrot.
Hi Shadane, do you mean the remote controller's wifi cannot be detected by the mobile phone? If yes, please refer to the tutorial video below to reset the remote controller's Wi-Fi : ruclips.net/video/DnDnmC-zA9I/видео.html
Took shipment on phantom 4 pro yesterday. It's back in the box to return to seller. No wifi. Called DJI support. They walked me through troubleshooting. Result; Drone must be returned. This is bad I have a big photoshoot tomorrow and two drones down. Phantom 3 Standard is on the way back in for repairs. Only drone I have left to do the shoot is my Spark.
Hi, there. Sorry to hear about this. For the connecting problem, please check what the app says. If the app said the aircraft disconnected, please try to relink the drone and RC, but if the app showed disconnected, that meant the app hadn't connected to the RC, try to reconnect by rebooting the app or plugging the cable again. Hope this helps.
Update 2.8 made my P3S into a brick.... I can't get mine to link at all ... anyone have any clues as how to possibly remedy this? (( i do have a ticket into DJI support but they just sent me here))
We are sorry to read on this. Could you please provide us with your case number so we have a look into it. Besides, could you please tell us the details about the issue of the drone? We will try to troubleshoot and see if it can be resolved remotely. Look forward to your update.
CAS-1929325-Q7L1L5 CAS-2000904-G0G0C6 Drone was working fine. Flew it 3 times when i got a message on the app saying i needed to do a firmware update. i did the update and the drone has not worked since. just flashes red,green,yellow. Remote is solid green. App says disconnected. i mailed it to Dji, they sent it back to me still not working. i've been email them, but they have offered no support, they just keep sending me a customer satisfaction survey. i have reinstalled the firmware, reinstalled the app, and manually reconnected the remote. nothing has helped. i'm taking it to a 3rd party repair shop next week and disputing the charge for the repair through pay pal since they clearly did not fix anything.
Thanks for getting back to us. I've checked your case, the drone has been replaced at that time. Would you mind helping us verify the current status? 1. Generally, the LED flashes red, green and yellow alternatively means the drone is doing self-diagnostic. You may wait a certain of time and see the color. 2. For the grey disconnected, it refers to the connection between the mobile device and RC, you may try to reinstall the APP or change to another recommended mobile device, then reconnect with the WiFi to verify whether it works. 3. Regarding the dust cover, pre-checking with the local team, we're sorry that they are not available now, sincerely apologize for this. 4. As for the survey, it was sent by the system automatically, please ignore it if the issue has not been figured out. Thanks for your understanding.
1. I have let the drone self-diagnose for up to 6 hours without it ever going to the ready status. 2. I have done ALL of these things more then once. 3. Then you should pay for me to buy a new from a 3rd party. $15. 4. It was NOT sent automatically. It was a link included in a email from someone named Welkins (Support) and Sebastian (Support) after I told them that reconnecting the RC did not work. You haven't answered the most important question. Why did you return it to me if it was still not working? By the way. Welkins and Sebastian have stopped responding to me. So pay pal and the BBB are my next steps.
We are sorry to know that it still doesn't work. Could you please tell us the mobile device you are using? About your request about the gimbal cover, we are sorry to tell that we might not be able to provide you with compensation, but we will escalate your case to the management department. As for your feedback about the survery, we will forward to the proper team to confirm. Regarding your concern of the drone was sent back when it still didn't work, the local team had tested the drone and confirmed it could work properly. But if there are issues when you received the drone, we will do our best to help. As your case has been escalated, we will have someone to contact you soon. Please wait patiently.
I finally solved my Phantom 3 advanced connection problem: First, the problem: My Remote Control led light was stuck on ''CYAN'' color. My remote wasn't connecting to the drone. The drone was flashing yellow and the DJI go app didn't show the "camera" button, it only showed "How to connect". So I found a way on the internet to solve it: "Found the solution!! with the remote plugged in, go to the DJI go app and when you get to the screen that shows your device and says "how to connect" at the bottom, press the 3 horizontal bars at the top for 5 seconds and let go. a screen will pop up and ask you which version of the firmware you want to load. the 1.8 didn't work. the 1.6 version did. Once it started loading the light turned blue and did everything it was supposed to will firmware was updating. I turn off the app and turned on the drone and remote and pugged back into the device. once I did that the app was able to see my remote but, it still requested a firmware update tp 1.9.. I did that and it was successful. it then said my drone and remote were still disconnected. so I followed the steps I've seen in so many videos (and on this post) to reconnect. I held down the c1, c2 and c3 buttons until I heard a beep. then I pressed the right wheel a couple of seconds the light started blinking blue and I pressed the restart with my tool. the drone light next to the restart starts blinking red and then turns green and so does the remote."
Thanks for sharing with us. We're glad to hear it works now. If there is anything else we can help, feel free to contact us. Wish you have a good time!
This doesn't work. Nobody knows what to do when it doesn't work. I can buy a $19 quad and the controller will link to the drone every time...why not dji??
Zaib, sorry to hear about the issue. Please try to update the firmware for your aircraft and the remote controller then try it again, you are recommended to choose an outdoor open area where the GPS is good and no magnetic interference to try the flight. Any further issue, please feel free to contact us at www.dji.com/support. Thanks.
I recieved a USB cord with my Phantom 3 that does not fit the RC. There is a small slot on both my phone and the RC... so, how can I connect to activate? And P.S. Your hold music I've been listening to for the last half hour SUCKS.
This process does not work. I have had two phantom 3 standards in the last four days. Both new out of the box. Have followed all instructions regarding firm ware updates, app and manual inking etc. numerous times. NOTHING worked. DJI support said the problem was with the drone on the first one. I returned it and bought another new one yesterday. Same isusues. Two duds back to back?! Seriously?! To boot tech support is offline! Back to Staples today... I think this product line is a dead end. If DJI doesn't help soon it's time to start researching the competition. I am usually quite patient with consumer issues and allow the systems to takes it's course but this consumer has finally hit a wall. Someone must want my money and loyalty... DJI doesn't seem to.
Thanks but I finally made contact with DJI support. Both new drones had to go back for either repair or replacement. Fair enough but as a consumer I didn't want to wait 4 to 6 weeks. If it comes new out of the box these things should work. I know many people are happy with their DJI's. I am not condemning them all. It's just mine did not work.I would rather have been flying than trouble shooting in my shop. Thank you to your support desk for finally getting to me. Sorry this did not work out.
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Will a 3 standard can work on a 3 advance
?jjjjjjjjjjjjjj
Worked a treat!
I just matched a second hand controller to my P3 4K - had a job figuring out how to delete the previous owners password but your little vid was a big help with the pairing.
Thank you so much for your help with linking my controller to my Phantom 3. I had about given up trying to fix it. Your video was spot-on! Exactly what I needed.
Great to hear! Enjoy your flight with our Phantom 3.
Just paired my older controller from my last P3S to my new one, so now I have 2 working controllers. Thanks!!!
im saving this for later.
Thanks, was just about to give up after hours of research. First method worked for me and have yet to fly but props finally turned. Heading to North Western Australia with it tomorrow so hope this is the last of the problems.
Thank you very much. I broke my old controller and was having a hard time pairing a new controller, nothing seemed to work. Your video did they trick, thank you,
Thank you very much for this video. I got this Phantom 3 from a friend and the controller was not connecting. I followed this video and all works great now.
Thanks for letting us know and we are glad to see the tutorial video helped users on their flyings. Enjoy your shooting with the Phantom 3 and be safe always!
I am trying to figure out how to configure the phone as a remote to the Council on the Phantom if that is possible
If I buy new remote control do I must do like this or???
yes u need to do this
can you use a advance controller on a phantom standard?
can i buy a replacement link button? ...mine has broken and wont click anymore, need a replacement ..any ideas?
Very good! But can use inspire 1 controller to connect dji phantom 3 standard?
Is it possible to replace the drone controller since the antenna on mine is broken ?
Cheers buddy, option 2 worked a treat.
What does it mean if the link button won't blink? I've tried holding it down for ten seconds and it's always on steady.
Holy shit I may as well be working a Microsoft windows drone. 9 times out of 10 this $500 P.O.S. wont work. So glad you made it as complicated as possible for the working man.
We are so sorry to hear your trouble. May we know more details about your case? You may keep us updated via Facebook Messenger: bit.ly/2pm7tfV, we are here to help.
how long does it take to link the aircraft
Thank you very much for your time and consideration in making this video it was so helpful just now
I'm still having problem with image view on my phantom 3 standard because of firmware 1.9.00 update, unfortunately dji go app doesn't work for me because the update disabled also my SD slot, there is no more little led blinking on camera hardware, any more solution you can provide ? Thanks
These phantoms are such a pain in the arse when they don't work because of some firmware issue.I have lost count on the amount of hours i have researched various problems.Either no signal for the camera,the rc won't link,firmware won't update etc etc .The list just goes on and on and i must say i am really starting to regret my purchase of the phantom 3.I have the 4 too and at the moment that is working well until the next firmware update i suppose.
RICHY MARK NORMAN hey how are you?I'm having the same issues with linking to the aircraft..do you have any advice
I won't get any dji products anymore
controller beeps like succes and shows green but ac linking light stays solid red
Hi Brick, please kindly connect the mobile device to the RC's WiFi and check if there is any prompt on the DJI GO app, please try to remove the SD card and do the linking again. You may keep us updated via Facebook Messenger: bit.ly/2pm7tfV if the issue persists. Thanks.
My back lights are blinking red yellow and green, not just yellow and I cant connect, what do I do?
So I have the phantom 3 advanced drone but I've just picked up a phantom 3 standard controller would I be able to link the standard controller with the phantom 3 advanced
Sorry, Paula, they are not compatible with each other, so it doesn't support linking the Phantom 3 Standard RC to a Phantom 3 Adv drone. Thank you for your inquiry.
I tried both methods and I’m still getting the beeping and fast flashing yellow lights…remote still won’t connect with my drone…idk what else to do
For some reason my controller has a green/red light making a white light and does not charge my phone or connect to drone idk what to do
Hello there! We are sorry for the inconvenience caused. Could you confirm the model of the mobile device used? And please follow the steps below, take note if there are error messages, or upload a short video of the linking procedure publicly to Google Drive or Dropbox and provide us with the shareable link. Thank you in advance for your cooperation.
1. Turn on the aircraft and press the Link Button with objects that have point ends. The button will blink red when the aircraft is ready to link.
2. Power on the remote controller, turn the gimbal dial to the bottom, and toggle the S2 switch back and forth quickly for at least three times. You will hear a D-D-D beep sound when the remote controller is trying to link to the aircraft. The remote controller will stop beeping, and the Link Button on the aircraft will turn solid green if linking is successful.
@@DJISupportGlobal i have the dji phantom 3 professional and the remote does not connect yo my phone so not sure what to do and these steps did not work
I tried it and it worked.Thanks so much.
my button doesn't flash red on the rc.. its flashes green..
after this it still does not connect... what should i do ?
will this work without the camera ?
I tried without the camera it's not working for me
What do I need to do if I updated radio first?
Well I updated the controller first because I didn't get a card reader so I had to pay for one so my DJI Phantom 3 Advanced now works. And when is the next firmware update coming out?
Just got my P3 delivered. Un-packed it and it didn't work. The controller would not link to Drone. Spent an hour with customer support, still did not get it working.
They told me to ship it back. Maybe I should have went with the Parrot.
My controller stop sending wifi signal just like that. Any fix????? Need help plz
Hi Shadane, do you mean the remote controller's wifi cannot be detected by the mobile phone? If yes, please refer to the tutorial video below to reset the remote controller's Wi-Fi : ruclips.net/video/DnDnmC-zA9I/видео.html
MY PHANTOM 3 4K DO THE SAME THING AND NOT THE RIGHT . WHAT SHOULD I DO??
+Mrter BlackFeed Try again.
I link it,...and the app says "RC Signal Lost"...controller won't control the aircraft at all,...
Thank you for including the default password!!!
Took shipment on phantom 4 pro yesterday. It's back in the box to return to seller. No wifi. Called DJI support. They walked me through troubleshooting. Result; Drone must be returned. This is bad I have a big photoshoot tomorrow and two drones down. Phantom 3 Standard is on the way back in for repairs. Only drone I have left to do the shoot is my Spark.
Unfortunately, neither method works for me!😢
Awesome information!
Can someone help me I've done this so many times correctly and my controller still doesn't connect to my drone
Hi, there. Sorry to hear about this. For the connecting problem, please check what the app says. If the app said the aircraft disconnected, please try to relink the drone and RC, but if the app showed disconnected, that meant the app hadn't connected to the RC, try to reconnect by rebooting the app or plugging the cable again. Hope this helps.
Update 2.8 made my P3S into a brick.... I can't get mine to link at all ...
anyone have any clues as how to possibly remedy this? (( i do have a ticket into DJI support but they just sent me here))
nothing is happening. my battery is fully charged but light won't stay on.
Still not working
I sent mine to DJI. They charged me $113 and sent it back still not working. They even lost my camera dust cover.
We are sorry to read on this. Could you please provide us with your case number so we have a look into it. Besides, could you please tell us the details about the issue of the drone? We will try to troubleshoot and see if it can be resolved remotely. Look forward to your update.
CAS-1929325-Q7L1L5
CAS-2000904-G0G0C6
Drone was working fine. Flew it 3 times when i got a message on the app saying i needed to do a firmware update. i did the update and the drone has not worked since. just flashes red,green,yellow. Remote is solid green. App says disconnected. i mailed it to Dji, they sent it back to me still not working. i've been email them, but they have offered no support, they just keep sending me a customer satisfaction survey. i have reinstalled the firmware, reinstalled the app, and manually reconnected the remote. nothing has helped. i'm taking it to a 3rd party repair shop next week and disputing the charge for the repair through pay pal since they clearly did not fix anything.
Thanks for getting back to us. I've checked your case, the drone has been replaced at that time. Would you mind helping us verify the current status?
1. Generally, the LED flashes red, green and yellow alternatively means the drone is doing self-diagnostic. You may wait a certain of time and see the color.
2. For the grey disconnected, it refers to the connection between the mobile device and RC, you may try to reinstall the APP or change to another recommended mobile device, then reconnect with the WiFi to verify whether it works.
3. Regarding the dust cover, pre-checking with the local team, we're sorry that they are not available now, sincerely apologize for this.
4. As for the survey, it was sent by the system automatically, please ignore it if the issue has not been figured out. Thanks for your understanding.
1. I have let the drone self-diagnose for up to 6 hours without it ever going to the ready status.
2. I have done ALL of these things more then once.
3. Then you should pay for me to buy a new from a 3rd party. $15.
4. It was NOT sent automatically. It was a link included in a email from someone named Welkins (Support) and
Sebastian (Support) after I told them that reconnecting the RC did not work.
You haven't answered the most important question. Why did you return it to me if it was still not working?
By the way. Welkins and Sebastian have stopped responding to me. So pay pal and the BBB are my next steps.
We are sorry to know that it still doesn't work. Could you please tell us the mobile device you are using?
About your request about the gimbal cover, we are sorry to tell that we might not be able to provide you with compensation, but we will escalate your case to the management department.
As for your feedback about the survery, we will forward to the proper team to confirm.
Regarding your concern of the drone was sent back when it still didn't work, the local team had tested the drone and confirmed it could work properly. But if there are issues when you received the drone, we will do our best to help. As your case has been escalated, we will have someone to contact you soon. Please wait patiently.
Only my camera is moving the rest stands still
Please, in Spanich. TK
Thank you so much god bless u
Thanks a lot. It help me so much.
Thanks a lot.
I finally solved my Phantom 3 advanced connection problem:
First, the problem: My Remote Control led light was stuck on ''CYAN'' color. My remote wasn't connecting to the drone. The drone was flashing yellow and the DJI go app didn't show the "camera" button, it only showed "How to connect". So I found a way on the internet to solve it:
"Found the solution!! with the remote plugged in, go to the DJI go app and when you get to the screen that shows your device and says "how to connect" at the bottom, press the 3 horizontal bars at the top for 5 seconds and let go. a screen will pop up and ask you which version of the firmware you want to load. the 1.8 didn't work. the 1.6 version did. Once it started loading the light turned blue and did everything it was supposed to will firmware was updating. I turn off the app and turned on the drone and remote and pugged back into the device. once I did that the app was able to see my remote but, it still requested a firmware update tp 1.9.. I did that and it was successful. it then said my drone and remote were still disconnected. so I followed the steps I've seen in so many videos (and on this post) to reconnect. I held down the c1, c2 and c3 buttons until I heard a beep. then I pressed the right wheel a couple of seconds the light started blinking blue and I pressed the restart with my tool. the drone light next to the restart starts blinking red and then turns green and so does the remote."
Thanks for sharing with us. We're glad to hear it works now. If there is anything else we can help, feel free to contact us. Wish you have a good time!
Neither is working I have no clue what to do now
did u end up getting it to link dude? coz mine is not linking at all
DJI Support
Andy Ville mine too
Thank you so much ;)
Remote control and Drone working well... Issue to connect bluetooth 🤔
Could you please provide more details about your issue so we can help? You can always contact us here, www.dji.com/support?site=brandsite&from=nav
will contact you on chat-support thx ;-)
You're welcome.
Nice!! Tks a lot!
If it weren't for this video, I wouldn't have though it was a reasonable idea to turn the vehicle upside down while it's turned on.
really helped thx
Its work.. thanks
Thanks a lot :)))
This doesn't work. Nobody knows what to do when it doesn't work. I can buy a $19 quad and the controller will link to the drone every time...why not dji??
phantom 3 standard saya tidak bisa konek dengan remot controlnya mohon bantuannya
The wifi wont even pop up😭
thaaaaaanks!
when i turn on my dji phantom 3 standard will automatically convert to no positioning atti and on my remote the swithch on p mode
Zaib, sorry to hear about the issue. Please try to update the firmware for your aircraft and the remote controller then try it again, you are recommended to choose an outdoor open area where the GPS is good and no magnetic interference to try the flight. Any further issue, please feel free to contact us at www.dji.com/support. Thanks.
I recieved a USB cord with my Phantom 3 that does not fit the RC. There is a small slot on both my phone and the RC... so, how can I connect to activate? And
P.S. Your hold music I've been listening to for the last half hour SUCKS.
I got it!! It wasn't the cable, it was the connection. I had to connect it to its own internet.
This process does not work. I have had two phantom 3 standards in the last four days. Both new out of the box. Have followed all instructions regarding firm ware updates, app and manual inking etc. numerous times. NOTHING worked. DJI support said the problem was with the drone on the first one. I returned it and bought another new one yesterday. Same isusues. Two duds back to back?! Seriously?! To boot tech support is offline! Back to Staples today... I think this product line is a dead end. If DJI doesn't help soon it's time to start researching the competition. I am usually quite patient with consumer issues and allow the systems to takes it's course but this consumer has finally hit a wall. Someone must want my money and loyalty... DJI doesn't seem to.
Thanks but I finally made contact with DJI support. Both new drones had to go back for either repair or replacement. Fair enough but as a consumer I didn't want to wait 4 to 6 weeks. If it comes new out of the box these things should work. I know many people are happy with their DJI's. I am not condemning them all. It's just mine did not work.I would rather have been flying than trouble shooting in my shop. Thank you to your support desk for finally getting to me. Sorry this did not work out.
IT WORKED FOR ME, HOWEVER YOU CANNOT LINK TWO REMOTE WITH ONE DRONE SIMULTANEOUSLY.
Thank you much...
Thank you so much god bless u