Samsung Refrigerators...DON'T DO IT!!...Do this instead..🚩
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- Опубликовано: 5 июл 2022
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That list of complaints you mentioned was soooo educational. Maybe more info than creepy selfies next time.
Maybe don't do it next time 😂
That was way too creepy, and then then the stalking.
I'm more concerned about him recording random people in a store without their knowledge. That's more creepy.
Why does this video have 20K likes ?
@name not available , only complaint I've had with my Samsung is the indoor icemaker freezes up all the time. Its a known issue now just a bad design with the icemaker being in the fridge compartment instead of the freezer.
$2000 ON SALE!?!? I’ll stick with my 20 year old refrigerator.
Our old house was listed for sale recently. The same Kenmore fridge we bought in 1992 was in the kitchen pictures, now going on its 4th owner!
Same but mine is Samsung
We bought ours in 2003 and it's still going strong
And that's relatively cheap. Place where I furniture shop they average 3k or more.
I got a new dented fridge last year for 300$. Paid for it, came back to get it and they had accidentally sold it. They gave me a brand new un dented fridge 🙂
A fridge guy told me years ago "stay away from fridges made by TV manufacturers". I have heeded that advice ever since.
Huh. Never heard that one before. Had a mechanic say never buy a car from an ac company. He was referring to Mitsubishi.
@@kcspeed9980 So Toyota as well?
@@atcera8714 Toyota makes AC units? I’ve never seen one. Mitsubishi are really common.
@@kcspeed9980 is denso part of toyota
Stupid advice, because Samsung is a brand of corporation with several different manufacturers... some companies have several brands for same manufacturing, some have one brand for several manufacturers... because of one parent company.
I got a Samsung fridge. Bought in 2007, still good 16 years later.
I bought one last year , started giving me issues 6 months in and now only the freezer works . Searching for something better now , screw Samsung!
Just like a lot of things… they don’t make ‘em like they used to…
Same except i broke mine from rage
That's cuz you got in from 2000s
Old ones ain’t bad new ones have many issues when someone talks about a product being bad it’s not all Samsung products
Hey from a former LG refrigerators tech, don't get the LG either! If it ever breaks LG will do ANYTHING to not fix it, or halfass fix it. And they have terrible customer service.
LG SUCKS ASS
Amana has good customer service and warranty.
Too bad LG and Samsung are owned by bad owners there in North America. Their services in Korea are amazing.
So just like all the rest then. Its America, dude.
@@captain_context9991 nah man, get yourself a Maytag or a Whirlpool and it'll be fixed in a week.
Our Samsung had MAJOR MAJOR…. MAJOR issues! Total effing nightmare
Thanks for spreading the word!
Your whalecum 😉 your also kinda cute
Were your issues related to the ice maker?
My Samsung is a piece of shit with a shitty ice maker and all kinds of freezing issues.
@@rearviewviewer My neighbor bought one with a digital tv screen, his wife said she wants to keep the old one. Now the new one is in the basement waiting for repairs. Samsung told them you have a working Whirlpool fridge till we can fix it :lol:
@@alb12345672 There dishwashers are garbage too, constant moisture sensor issues, I’m not buying any of their garbage ever again
I love the tactic of crossing out $3,800 and putting $1,900. I went jacket shopping and they do that on clothes too. The guy was telling me, "Look how much it's discounted, look at the original price." I said to him, "You can write any price on there and cross it out."
Old sales tactic that works on a few. Insulting to most. I had a car salesman do that. He literally Wrote down 400 and crossed it out to put 280. Oldest trick in the book.
We've had our Samsung fridge freezer for nine years. It's never gone wrong once.
Always hear more about the problems than you do the satisfied customers.
That's funny. Their warranty is up to 10 years. Look at the video. On the right side of the price, there is a sticker that says 10yr. Warranty. Hope yours last longer than that.
@Yam Yam that's only for the converter, which other major brands only offer eight years warranty. Samsung appliances have been around for decades in other countries. This video is misinformation, at best.
Mine is at its 10th yr and still working fine..
@@gokuvegeta3163 oh, ok.
💯 correct. I have a Samsung warranty claim. They don’t have any service personnel in my area. They won’t do anything. Unbelievable
Did u get these resolved?
@@reverendblkgrape1 No sir, I even have text messages from the customer service team where they said they would fix it. I filed a small claims court case against them. They never showed up for the case. I showed the issue via my phone video and the text message communication. The Judge awarded $7500. plus 133.00 court fee, plus 125.00 serving fee. *Judge also reference the case to the State Attorney General as I'm in the greater Seattle area and as she stated if they cant service the warranty then they owe consumers a new product for every issue. She said if it happens again to also include the retailer in the filing ( Home Depot) she will hold the retailer accountable as they will hold Samsung accountable. She was pissed at Samsung as they didn't attempt to join the court case as its easier now with zoom. She was awesome, she said if Samsung doesn't pay within 60 days to re-file the claim, include Home Depot and she will increase the claim award to the state max of $10,000. she basically said The retailers have an obligation to the public at large to support the products they sell through the vendors they offer at the retail level since they make money on the transaction. She made a very valid point. Anyone reading this should consider the same avenue for resolution. Samsung prefers to communicate via text
Same here! No one within 100 miles they said! But they sell them 1 mile away from my house at the HD??? And by the way, I live in a major metropolitan area not in Moose Jaw Saskatchewan…I found a repair guy 45 seconds after hanging up with Samsung. Oh and wait till you get run around there service system! Wow, completely set up to discourage you into giving up! Terrible product
@Brutal Bear did Samsung pay up on time?
@@sweetserenity119 no they didn’t, went back to court. Judge awarded $10,000 max claim. Filed the to go through the collections process, then Finally heard from Samsung In New Jersey. Issuing a check and getting a new refrigerator supposedly first week of February.
As a former Samsung employee, I can say confidently that Samsung has had issues with their appliances for YEARS. It’s better to go with appliance brands that solely focus around the kitchen appliances.
My Grandmother had 2 samsung refrigerators stop cooling on her, one lasted about 1.5yrs back in 2014 and the other lasted about 1 year, I told her to get Whirlpool instead, she's had it since 2017 and zero issues since then.
@@Mooseguy15 she made the right move going with them. Samsung is just not reliable when it comes to kitchen appliances
Never had a single return or use of warranty on the literal thousands of Samsung appliances I have sold to customers...
@@dannymorrow6024 you may not have, but we did at the service and manufacturing level. There’s a meeting every week we had to go over escalations of complaints with our appliances
Fridge issues, TV issues, phone batteries that may explode etc.
Their attitude towards customers means I simply avoid that brand now...
I'm happy with my 1970/80 Montgomery Ward Refrigerator. I had it since 2009. I purchased it for $50 from a family that moved out of state
Woodgrain??
Dang seeing the name Montgomery Ward gave me warm fuzzies. What ever happened to those stores?
They don’t make them like they used to
@@666BIGBLOCK 💯
I bet it keeps your Tang real cold. I love Tang while playing on my Atari or watching The Neverending Story. Atreyuuuuuuuuuuuu
Their TV's are bullet proof and last forever, but I wouldnt get anything else from them lol
fricken RIGHT?! mine still updates too.
Their phones are amazing too
All TV's are pretty bullet proof unless you mess them up
Quality control has gone down on everything we purchase and consume these days
Yes, they have frustrating.
That's why we bought a old French door fridge from the late 90s... that thing is way colder than our broken down brand new samsung could ever dream of being
Support degrowth movement or society will collapse somewhere in between 2025 and 2035
Reaganomics. He and Dubya and Trump Cut the Capital Gains Tax to the bone. Now corporate executive salaries mean nothing because they pay themselves in Stock Options and for that to work, profits must go up, EVERY Quarter to increase the Stock Price. Nothing lasts anymore on purpose, selling again and again is more profitable than fixing or lasting.
Most companies are so addicted to profits that they're cash grabs
The first house I bought had a 1980s fridge in it and when I sold the house, the new owners didn't want it. This fridge has followed me from house to house for years and almost always remained as a garage fridge filled with drinks. Over the years I've had Samsung, Frigidaire, and GE refrigerators which have all failed on me at times where I had to transfer all my stuff into the crusty, but trusty 80s Kenmore fridge. This fridge is currently my primary fridge and it's more than 20 years older than my house.
Keep the back of the old ones clean they will last forever. .That is what kills them dirt and dust gets caked in the back and it makes the motor overheat ..I got one 30 years every year I pull it out and take a shop vac to it .....Works like a charm....
you should see if they have replacement parts for it and you can rebuild it or take it to a body shop or let the body shop guy come to you just free thinking that would be pretty cool😊 kind of like your story
same here, "Whirlpool Gold" at least 25 yrs know
I bought a Kenmore elite from a sears outlet store for 600 back in 2009 this fridge went out on me one time, had sears come out and service it, turns out it just needed cleaning, I still have this fridge running great 👍 with no issues
Everything now at days is made from aluminum and cheap plastic, they dont make them like they used to.
If the guy is watching this happen in the store, he should walk up to the gentleman that's interested in the Samsung refrigerator and explain to him why he should not buy it and recommend what he should buy to help him. Even if he is not a store employee
Then he'll be escorted out of the store by security for actively causing them to lose business.
If he does this he will be expelled from the store immediately
Why when the other products he’s suggesting are in the same store?
The trick is not to buy a fridge with many "bells & whistles", even as simple as an ice maker. The more a fridge is simple in its feature the better.
Anyway, rather than spying on shoppers and be like a creep, I wish you just approached them & share the info you have about Samsung & with doing so, you've helped someone with making an informed decision & get a thank you.
Yes...no bells and whistles.
Same for dishwashers!
I like the fridges with the door in door function. It's all mechanical, but it's easy access to drinks and stuff that you don't want to have to dig for
Lmao he was right until he mentioned lg. They are just as bad as Samsung
Took the words right out
Facts my LG dishwasher, hood range and stove all needed repairs within 3 years.
My sisters lg washer is 9 years old and had a single repair. LG washers and dryers are pretty good. Their kitchen appliances have issues in the past but they are getting better. Samsung tries to do everything including their own military which is why their appliances suck while LG just does AV products, lithium ion batteries, chemicals, and appliances. Samsung appliances will always suck eventually people will stop buying Samsung appliances unless for those who are lucky enough to have them last 20 or more years.
@@davidperry4013?😅😅😅😅 nice try!
U got that right!! LG sucks 😕
I got bit by the LG bug, they offered me no solution
Imagine going too home Depo and some guy is recording you and you wide as he mumbles under his breath .
Heavy breathing😂😂😂
My mum had a Samsung fridge for 10 years now, still running fine. Got myself one 3 yrs ago, still perfect, very quiet.
I love my samsung fridge. No issues and been nearly a year. I opted for one without the water/ice dispenser.
It’s the ice maker and freezers that are problematic on all samsung
They have a bad design. Your ice maker is literally in the refrigerator compartment. It is only separated by a thin piece of polypro. Every time you open that door, warm air rushes into that ice maker. Then it freezes up about every 3 months.
@@jeffdowdy9419 Which is why i got the fridge without that.
I have the 4 door Samsung with the ice maker in the freezer portion. No issues, absolutely love it :)
@@bryanbasile629Not with their Bespoke models
Agreed. My Samsung fridge has had problems way too often for something worth $3000 and just a few years old.
Mine works perfectly fine for 2.yeara now
Is that fidge more than your car?
My fridge ran for 12-13 years, from Samsung
@@haralds4145 same..everything we own is Samsung and have never had a problem
@@SpaceRanger187 i worked in a semiconductor factory for some time. I guess its just luck. You cant test semiconsuctors 100% there can be a dust particle in a layer of the waver making it fail sooner than others. Everything nowadays is too complex. Even a fridge has a better computer than the nasa used to go to the moon.
I have a 1954 Maytag refrigerator and it’s still keeping my food cold😀
Not the most energy efficient tho. But yeah cool it’s still running
50’s Frigidaire made by General Motors. 🍻
From an appliance repair tech: yes Samsung has some bad fridge models. BUT that one they were looking at was not one of them. Their lawsuit had to do with the direct cool ice maker in certain models. This model is a flex, and doesn’t have that ice maker.
On another note, kitchenaid (whirlpool) is making some of the worst fridges right now. And LG has a lawsuit against them for their compressors. Do better research
Samsung must have turned a corner. I bought one 15 years ago and it's still going strong. Cooling well and no problems yet.
Me too, I have had mine for over 10 years and no problem whatsoever.
I like how instead of actually going to help them. He just stays back and records them. Like some creepers and doesn't say anything. How about you go help them out?
I agree, we’ve had two Samsung refrigerators and both had issues with the ice maker getting jammed and frozen up. They look nice, but don’t do it!
Same here👋🏼 Nightmare!!!
Those ice makers can't simply be powered off either; if the ice maker fails, it is connected to every other part - and well, may as well toss it in the trash or take it out back and shoot it with a shotgun. A malfunctioning ice maker can simply screw with the temps of every other component, causing high temps inside the fridge, problems cooling, etc.
Same issue, thank God I had three malfunctions in within three months and they sent me a check for the price of the refrigerator.. total garbage appliances
I have 2 samsung refrigerators as well. Both leak.
Yes!!! We don't even use out ice maker in our samsung cause of how much it freezes up and jams. Technician said it's 600 bucks to fix it
I've heard horror stories about Samsung refrigerators. That's why I bought a Frigidaire a few days ago to replace my 30 year old Kenmore.
The older appliances at WAY better and more reliable than these new flashy non sense
My Frigidaire is crap! It started to malfunction 3 years into being installed at my new build home. It was making grinding noises and one morning I came downstairs to find water all over the kitchen floor.
Turned out the paddle you push to get water/ice had failed overnight.
I'm looking to replace this junk as we speak!
It’s true. The motor freezes up in Samsung refrigerators. It’s the worst to constantly take apart and most people don’t know how.
I bought a lg frost free fridge freezer in 2005. Second hand 3 years old back then now its 2023 still have it 20 years old working perfectly
I have a LG fridge from 2004. Still runs perfectly fine. Their fridges WITHOUT the linear compressor are bulletproof
LG & Samsung is the same thing, same washing machine same refrigerators
@@willioboxx Both are Korean companies known for intricate designs equipped with complex electronics. They are not the same.
Same bro mine is 15 years old it still work nicely
I fix fridges as a side business and in my opinion GE makes one of the best refrigerators. Maybe not so much for the looks but more so on how reliable they are. I once had a friend who brought a Samsung fridge even though I warned him to stay away from it but he wanted something that looked fancy…he lasted a month until it stopped working 😂
Just bought a GE profile a few weeks back. We will see how this transpires...
GE really does make a reliable fridge. my parents have had their GE side-by-side since the late 90s now. things been thru 2 moves and sat in their humid ass garage for years as the "back up fridge" until their new fridge shit out about 5 years ago. they moved the old GE up to the kitchen instead of buying new and it's still going strong 😆😆😆 only needed 1 small repair to keep the back of the freezer from frosting up few years back.
@@moremiatas GE is Haier, they sold there appliance business to them years ago
I had a GE and it sucked. Leaked constantly, water lines froze, and ice would build up along the back wall of the fridge.
@@kylereed5161 incorrect. Haier owns General Electric now however General Electric still makes the majority of their appliances in the same facilities and the same way as they always did. It's no different than Electrolux owning Frigidaire. In fact when Electrolux bought out Frigidaire they had Frigidaire secretly making a lot of their more expensive appliances because quite frankly, the Electrolux appliances were garbage despite what they costed. They were using Frigidaire to bail them out. The most extreme case was the front load washers that all the sudden had a great reputation. And that was because Frigidaire was actually making them after years of Electrolux not being able to get it right.
If you have a fridge from the 50’s and 60’s you’re good for life
Samsung spent 9 months trying to repair that right REPAIR my $300 tv sending multiple repairmen to my house spending thousands of dollars (4 LCD screen replacements, 4 motherboards and 3 power boards) refusing to admit it was a lemon and just replacing the TV. They drug this out well past the warranty period before offering me a reduced refund and telling me if I accept the reduced refund they will put a notation on my name stating I was never going to be offered service on another Samsung product again and asking me to never purchase another Samsung product. That’s customer service for you! No problem Samsung. It’s been 10 years since and I tell everyone I come across.
Just go out and one of those solid matte white or black fridges that people stick in their garages for 25+ years. Best $50 ever spent
@@SlickRickTPB frig
Those problems and law suits were for the refrigerators that have the ice maker in the refrigerator compartment. If the ice maker is in the freezer, then you should be OK.
Ours would ice up in the back. No ice or water dispenser in the door. Dealt with it for years. Ended up finding a company that sells a kit to splice in an extra heating cable to go around the coils. No ice since.
This is so true. Our stove oven electronics stopped working for the third time. They already replaced the logic board lcd panel two times in 2 years.
I purchased a Samsung refrigerator in 2017, and it is still working
I was going to say the same thing. Had ours since 2016 still going strong.
Same...ours is still kicking ass no issues
I bought mines in 2018 and working beautifully. Is it the new ones that are having problems?
Bought it at 2017 and a single green bean stock in the water tray it was defrosting and leaking on the floor. Cleaned the whole System and works again perfectly fine 👍
You are very very lucky. But now that you say that, it might break down soon. I've known many people that say that type of thing. Ohh it's the best and it works just fine. A few weeks later they'll be calling Samsung and getting no where for hours.
bought a new Mitsubishi fridge freezer back in 2002.
Still going strong with no issues at all 👍
I thought you were bullshitting. You were not bullshitting.
They've been building a.c units for years now so I imagine they'd be good in the cooling dept
@@willtheclimatealarmistsall7728 Suzuki has been building cars for years…. They are definitely not good
@@juc3eoncs32 I had a jimmny for ages. Great little thing, went everywhere, never broke on me.
Can’t say the same for their cars
I will tell anyone if you want to give ur money way..DO IT! We opened our drawer one night and it was full of water. Lost all of our food. It was a night mare!! It was beautiful to look at, makes ur kitchen stand out, but they are not worth it. NO WARRANTY
NO SERVICE REPAIR. You are up a river with no paddle. Hes not lying!!!
😮Don't Do It!!!!
Hgv
My medium sized samsung 2 door ref (freezer at the top, fridge at the bottom) never gives me problem upon purchase. Still works flawlessly for 11 years.
I have a Samsung 12kg washer since 2012 and it's still going despite at least 5 loads a day. No problems with it. Samsung dishwasher and microwave are good too. I had 2 fridge freezers that had to be replaced because the internal freezer wall drawer runners wore through within a year. I had insurance and the replacement Samsung models look much stronger and the redesign is less likely to fail in the same way. The new ones seem much stronger.
I own a whole Samsung set of appliances their absolutely junk. Fridge door condiment shelves all broke first year, dishwasher seal broke from door n went to the trash, microwave died on my second now.
My Samsung washing machine from 1998 is also still going strong😏😂
@@MieleW2573 1998 lol where do u live
Samsung sold me a dishwasher. Expensive. Worked 2 weeks, then stopped. They wouldn't fix it. Ended up throwing it out and buying LG. Never again. LG are our Fridge, Washer and Dryer. Work perfectly, couldn't be happier.
People don’t realize Samsung fights every warranty claim tooth and nail.
You didn’t buy this, we show it sold to Home Depot.
Send us the original receipt, no what you sent wasn’t the original.
But I did, there was only one original receipt, that’s what I sent, I have a copy, not the original that I can send you. Samsung NO.
We don’t show this ice tray part number, sorry.
Wait WHAT? The ice is just dumping endlessly into the freezer! Samsung, without that part number we can’t replace it, have a good day.
The chaos is ENDLESS! NEVER EVER BUY A SAMSUNG APPLIANCE‼️
The guy who delivered our Samsung took home our 33 years old whirlpool fridge. He said, " My new fridge will last longer than your new fridge."
Only got 3 years out of my Frigidaire upright freezer. Grrr. But my Harvest Gold Montgomery Ward freezer lasted for over 30 years
it seems like newer models of appliances are simply not meant to last long... im 40 and my very first fridge has stayed around since I was 16 and purchased my first home... it has lasted longer than my first spouse.... but 3 years ago I wanted an updated fridge for my new kitchen and I moved my old one into the garage..... the new one has already totally died and been replaced.... the old fridge has NEVER stopped working or even slowed down.... its sad but if people don't buy new appliances often these companies wouldn't be able to keep up with all of their "upgrades" and computer tech .....that ends up also being the down fall of the machines..
My parents 41 year old fridge finally crapped out last year. The term “They don’t make them like they used to” exists for a reason.
Where can I buy one of those?
We bought Samsung over 4 yrs ago.
First year ice machine problem.
This brand sucks.
Too much problems and the company won't stand behind their product.
Samsung BIG PROBLEMS!!!
WE STILL LIVE WITH THE PROBLEMS.
Frigidaire scrap. Buy Amana side-by-side with the ice maker and water dispenser in the actual freezer. Stick to these concepts and designs that have been around for over 60 years. No Digital display screens.
You can't get rid of motherboards controlling every little aspect of the actual function of the refrigerator or any other appliance for that matter, if it takes a crap which it will after 10 to 20 year's replace the damn thing and get some more life out of it. After that junk it buy a new one hopefully get 15 to 25 years with one major repair in between.
I don’t think that couple was trying to buy anything, I think they were trying to get away from the dude following them, breathing heavy, saying “Don’t do it!!” Everytime they look at each other.
They aren’t looking for deals at this point, they’re looking for security 😂
Bought a Samsung fridge 3 years ago. Works great.
They also take 2-6 months to get replacement parts. I use to deliver,install and repair appliances
Thank God someone is spreading the word about Samjunk refrigerators.
Yeah but he didn't tell them he told us
Samsung is just as bad as the rest he mentioned. Source- an actual repair tech that says the only fridges made to last are by brands you wouldn’t know. Including a very expensive brand used by celebrities and not only is it expensive but no ice maker!
Ice maker is the most common failure on a fridge and most fridges are dumb and put them in the same area as the fridge part rather than smartly put it in the freezer section.
Hence my LG gets ice globs every once in a while and you have to open and remove the ice maker to clear out the chunks of ice frozen together.
@philiplubduck6107 Sub-Zero (Wolf, Cove) is the only way to go if you have the $$$. I deal with people who buy them every day. They're not celebrities, but they have no shortage of $ to put into their home.
@@philiplubduck6107 What are some of the brands we wouldn't know.
@@wickedkustumz subzero, Miele, liebherr. The reason you don’t normally see these brands is the 5 digit price tag, or nearly so for some options. I’d say at minimum your looking about 7,000. Then with subzero you can even hit about 20,000 for higher end models. These are the fridges the celebrities have in their homes.
Our Samsung has plagued us with random loss of temp for two years! Samsung just about made a grown man cry jumping through their hoops to get a refund. And the refund was far less than the retail price for the original unit. This house has a lifetime ban on Samsung now.
I used to install household appliances and I have to say Whirlpool, Frigidaire and Samsung were the top appliances I was having to install. Idk about you but people seemed to like them.
My advice for appliances are Whirlpool. SOOOO many people have them, they are pretty reliable and they are a lot cheaper than anything else. Only downside is to most large families is that they are smaller, only 24-28 inches is width and they are white. Not some shiny appliance. But in the end, it’s not about what’s shiny, it’s about if your food will stay cold.
As an appliance salesman that actually has a conscience, I tell everyone to "stay away from samsung as it's absolute garbage". I still get customers that explain how wrong I am and buy them anyways. I gleefully wait for them to return with their eyes filled with tears.
I've had a Samsung fridge for over 10 years now... don't know what yall are on about.
@IamwhoIam
I suppose most of us are on about their 30% failure rate in the first 2 years of service, the rest are probably on about the lack of repair parts that results in a unit that can not be repaired.
@@jimspenser1258 can you show me the info where there is a 30% failure rate. and which units are you unable to source parts for?
In Arizona there's a place that sells the home depot appliances new, that are damaged. I scored my 2k fridge for 900 bucks, all it had was a minor ding on the back... THE BACK lol still in the box and the warranty is still good. Homedepot just can't sell them. It's more common than you think.
Gotta love scratch and dent, remember going shopping with my parents for our fridge from there. Couple tiny dings for $1000 off, yes plz.
What’s the name of the place? Thanks!
@@LovelyCeee Select Appliance in Tempe, Arizona by Rio Salado and the loop 101
@@humbertomacias3239 thanks so much Humberto!!
Habitat for Humanity has a resale store with everything
He didn't mention the 5 year warranty that comes standard with all their appliances. No extended warranty required. My refrigerators pump went out, it was fixed fully within 2 days. $0 cost.
Not a single piece of evidence to back his claim.
Omg I’m going through this right now! Fridge is out of warranty, but it can’t even be repaired because they’ve discontinued the parts! The damn thing is only 2 years old & Samsung won’t do anything.
They have to give you money back
@@reverendblkgrape1 You would think so, but no. Once the warranty expires, Samsung won’t help you.
@@beantownzfinest1247 I have been going thru this and I am goin thru this right now. I am out of warranty and they will cover everything on sealed components. Sealed components if you have a receipt are covered for 10 years. I am out of warranty as we speak and they are covering the repairs. If they can not repair for whatever reason then it enters the world of Lemon Laws and you have legal recourse. 1. File a complaint with Consumer Protections, 2. File a complaint with the New Jersey Attorneys General against Samsung. Then when you call them on the phone you tell them you have opened formal complaints and see how long it takes to change their mind. They will get back to you.
@@reverendblkgrape1 That’s great &
I’m glad it’s working out for you. But my issue is not with a sealed component, so therefore they are not covering it. Again, I’m happy it worked out for you, but that’s not the case with me & hundreds of other people. Just check the reviews.
@@beantownzfinest1247 do you use Facebook?
My Samsung fridge has worked great for years.
Consider yourself fortunate. I worked in warranty for a home builder, and while I had nothing to do with the refrigerators that people had in their homes, I can say that I heard countless homeowners talk about having issues with their Samsung appliances. Most commonly the refrigerator.
The irony of this story is that my wife and I bought a home that was just recently renovated/updated and it came with all Samsung appliances 😂 so far we have been fortunate as well but I’d by lying if I said I wasn’t nervous 😅
Cheers and good luck to the both of us!
@@JasonEyestone Not sure I’d say fortunate. Samsung has high ratings among professionals.
@@quiknicky Name a brand of appliances that have worse consumer reviews (and are also comparable in terms of units sold). My professional experience was that Samsung appliances were significantly more problematic than any other.
Now if we discuss televisions, led diodes, or a slew of other electronics, then yeah, Samsung has a great reputation. Their home appliances hardly carry the same track record though.
For me, statistics hold more value than “high ratings among professionals”.
I would be genuinely curious to hear where those high ratings are from because I’ve never seen them.
Don’t forget I have Samsung appliances that have treated me well (fingers crossed), so I’m obviously not making a blanket statement saying that they are all bad. But comparatively they have shown to be more problematic than I’m sure the company/consumers would like.
Cheers
@@JasonEyestone i reviewed consumer reports. They give Samsung high ratings. They are named in the top five most reliable brands. Just curious, what statistics reports did you read. I’d like to review them also, as my mother needs to replace her Frigidaire
Same had mine over 3 yrs. And the one I had before this one worked with 0 issues for well over 6
LG said:
"Our phones are very hot, we better concentrate on creating refrigerators. It's the complete opposite" 😂😂
(My grandparents and I are very happy LG - in fact we are an "LG family" for many years)
I have a Samsung and absolutely love it. Did my research for months prior to buying it.
Have you had it longer then four years? If so you may have bought one of the few good ones. If not and you are getting close to the four/five year mark get ready it for it to fail. Three of my neighbors all had Samsung refrigerators fail within a few months of mine during that same time line.
I have a side by side Samsung fridge. Had it for 10 years. It's quiet and has worked flawlessly.👍
mine has 10 years, lol.
@@Rover101 I've had mine for 12 years. No problems yet...
Samsung fridge has been running fine 24/7 for 16 years now besides a lightbulb that went out a few months ago.
My grandma has a Frigidaire from the 50s in the basement. Still running perfectly and so satisfying to open.
RIP the power bill
Yeah she's spending more in power than her just buying a new fridge every 20 years lol
How much ???
are you French.
@@masmoudi5595 My mother is French Canadian so yes
Fact check: TRUE. For one thing (at least on the POS model I owned) there is no mechanism to tell the ice maker to stop making ice. You can shut off the ice DISPENSER, but the ice maker won't stop making ice until it completely fills up and then freezes the whole mechanism up and it stops working altogether. I spent hundreds of dollars getting the damn thing replaced and had the same problem every time. Replaced it a second time. That time Samsung at least paid for the parts, but I still had to pay the labor (which was a crapload). It broke down again. Same issue.
Frigidaire never fails
@daddy6885 A Month?! Dayum!🤣
Thank you for educating the public! I own an appliance repair company in Michigan and I work on Samsung refrigerators almost every day and most of them have a problem that is actually a design flaw which is not really repairable in the problem keeps coming back no matter which parts you replace so definitely do not buy a Samsung
This is such awesome feedback 🙏👊👍
What do you think of the top of the line bespoke
One of my students said their new Samsung fridge was broken, too, with no resolution in sight.
The brand was so low on the list of important factors when i got my fridge/freeze. Mine is Samsung and it works as expected. Its now...6(?)yrs in. It also didn't cost the earth unlike that insulated box with a compressor. That store is making outrageous profits!
I did it. Now less than 10 years later, the fridge and stove are huge metal art destined for the scrap yard. We will NEVER buy Samsung again. It was an expensive lesson to learn the hard way.
I hope you went over and gave them some advice!
Had the same thoughts. But unfortunately people out to get more views for their videos, criticizing others instead of just directly talking to them.
🇰🇪
@@Kennevruz
What part of Kenya are you from? I grew up in Nairobi, over 20 years ago. I miss the smile Kenya brings to my heart. I hate that I forgot how to speak the language.
Yes, everyone loves judging from a distance, instead of being a friend. I am the opposite. Even when I work for the company. Sometimes things are on sale or clearance for a reason. Always checking product reviews before any major purchase is a must for me. Can't disrespect my money.
Nah he made a RUclips video
@@l.h8249 hi, I'm in Nairobi, born, raised and working. What part of Nairobi did you grow up in and did you like relocate or..
Oh I love seeing videos like this I just redid my kitchen three years ago and I put in all Samsung appliances refrigerator, stove, microwave, and dishwasher...great
Same ...
Do you have any complaints about them... If not... what's the big deal. I have a 9 yo fridge... never had a better one.
My entire house is Samsung and still going strong 10ys in
My parents samsung refrigerator crapped out after a cpl years. Total garbage and expensive too. Best of luck
@@ronalddebruin9009 dont buy the washing machines
He's right, our Samsung refrigerator died after 1.5 years, they only gave us half of the purchase price, never again
Among the alternative refrigerators you mentioned, which is the top 1 and the last? Thanks sir.
Our Samsung refrigerator is running perfectly. We absolutely love it. Not sure what your issues are with them, but to each their own I guess.
Yes I’m glad this guy explain what issues were occurring
It works well if you don't own a Samsung phone.
@@antoniodg2673 🤦♂️
Sample size 1...
Its with the ice machines
You forgot the class action lawsuits of LG. So no. No LG.
its all from rhe same ownee
😂😂😂😂😂
He sounds like he knows what’s going on but he doesn’t! 😂😂😂😂😂
I worked for a home warranty company and it is a fact that Samsung appliances suck ass next to LG. Repairing them is such a pain, you can't get any tech to do it, it has to be a certified one. Parts are hard to come by, deliveries take forever, Parts are expensive and if they can repair it it takes so long to do it.
And the main thing is that they are known for manufacture defective items like the fridges with the freezer drawers it would basically leak water in them and that's not covered.
Shit ima try n get in on this lawsuit😂
😂😂😂
i swear i would be buying tissue paper at a supermarket and this guy would be stalking me around the store whispering "don't do it..."
GE has never done me wrong, probably some of the best refridgerators and freezers on the market. Yes they tend to be more expensive but you get what you pay for; quality, no issues, great looking/working equipment.
Damn I have one GE came with my house which is a 80’s even older than me. It works just like new. The only problem is one of the plastic rails broke and I can’t find the parts. I used some strong glue to fix it and now it’s stronger than before
Bought an LG - lasted 3 months before it stopped cooling. Fixed under warranty. Lasted another month before same problem (4 months old). Called LG to get it fixed again. They said "sorry, pre-existing condition, we won't fix it". Then called company we bought the fridge from. 10 minutes later, LG repairman called back - apologized and said they would be out within an hour. It's still running but never again for LG.
Too late I bought Samsung fridge last year lol
I hope you purchased the extended warranty! Maybe you'll get lucky & get another year out of it.
Shit! Me too!🤣🤣
@@mayatha2091 freezer already giving problems lol
I brought the Samsung Refrigerator 4 door in 2015 with extended warranty and I think I'm THE only one not complaining. I pray everyday it holds up. So far, I'm very pleased.
Update: daughter told me ice maker in door stopped working. I checked and water not coming out. I called for a tech. Lowes nor Samsung show a record of my purchase 😆😆😆
@@itsmemrsd4621 The only person I've heard they're good refrigerators from is the salesman at Lowe's lol. A few years back they were bad because you couldn't get parts...but now you can he said.
You shouldn't have to get parts in the first place!
I bought a Samsung dryer and it's been great! Looks like you got lucky too!
Knock on wood 🪵
Having issues with mine as well😢
Wish I new sooner
What is the issue
I bought one off my neighbor for $50, it was six months old, he said the ice maker didn't work and the water dispenser was clogged. I fixed it myself with an ice maker I got from Amazon and I hooked my compressor up to the water inlet and blew the line out, it had junk in it from the factory (I guess) . Anyway, I got a $2000 fridge for $50 and some parts.
MY 1950'S GENERAL ELECTRIC REFRIGERATOR STILL WORKS 😂
Totally useless information for anyone needing a new fridge. They're all made in China.
Got a Samsung smart fridge for like 3 years now, zero issues.
Before pandemic is different
@@rickyayy nah it’s the same tf mine broke after 3 years straight up bs should’ve lasted 10 tf
Same same I've got all Samsung shit and no issues.
I have had my Samsung Refrigerator for years and I have had no problem with it. My washing machine is also Samsung. I love my appliances.
As a fellow sucker on Samsung appliances...DON'T DO IT. Pure garbage.
After several appliance repair calls...ALL repair persons said their biggest repair calls are SAMSUNG. Apparently Samsung won't even divulge how to repair, to repairmen.
I have never owned an appliance that required that many expensive repairs in the course of 5 years.
Should have dumped it after the 3rd. Could have afforded top of the line appliances.
Yep I have a Samsung. Ice maker is a nightmare. Bought an extended warranty, but they wouldn't do anything to help. Told us to join the class action suit. And the black stainless steel peels off BTW. Dishwasher broke in less than 3 years. And let me tell you I take care of my appliances.
Manufacturers have a probability matrix on the failure rate of components vs their losses; even extended warranties are only good till MOST fridges still work reliably; Insurance is a scam ; the intent is to never pay out.
The best insurance is to buy a cheaper model, run it till it dies, and buy a new replacement, skipping ALL extended warranties. That's self-insurance, btw.
I wish you had been there when my husband purchased ours in 2010.
The freezer has completely stopped working & the coils in the fridge freeze up which causes the temp in our fridge to be dangerously low.
Sometimes when you open the fridge there is a puddle of water under the crispers OR overnight that puddle formed AND refroze so you can't even pull the crisper out.
Change the condenser fan.
i mean 13 years not terrible tho
Check this out. One Frigidaire refrigerator in NC exploded with major damages in the kitchen. The company is paying for all the damages. And the Frigidaire Company is studying what caused it to explode.
So true . My sister in law had one for two weeks before it stopped working . It will be five weeks before they get a new one.
I work for a junk hauling service he ain’t lying. We’re always picking up these things
“Even Bosch” - that’s like the best one you mentioned.
Edit: if you’ve got some money to spend & Bosch doesn’t do it for you try Neff or if your loaded go Miele 👌
Lol that's exactly what I commented..like wtf you include the best one last and act like it's a runner up?
Yeah i couldn't understand that comment either. Bosch is the best out of these brands isn't it?
@@Catandthespoon yes in terms of build quality & reliability, repairs out of warranty can be expensive but what isn’t lol
I used to work as a service tech for smasung...i can confirm icemakers were a daily fix for me at least 10 a day on brand new fridges too...if i make a suggestion for anyone looking for a new fridge: make sure the icemaker is in the freezer. Way less issues with that build.
When you spot someone about to buy a refrigerator from a cell phone company...
Lol I imagine you stalking people in the story just darkly saying "don't do it" :P
I’ve had my Samsung fridge, washer and dryer for over 10 years lol they work just fine. My brother in law got a whirlpool just 3 months ago and it’s shit now.
“Better off with LG”?
I think the word is actually WORSE.
Samsung fridges are a joke. Ice up which damages frame and liner. The replacement did the same thing... He's spot on.
I love these types of content because you're helping people like me who have no clue. Thank you🙏
I totally agree 👍 this type of content really helps 👌
I've had a Bosch fridge for five years. Probably one of the best on the market.
My 2010 Sumsung hasn't missed a beat. Needs a damn good clean out but works like new.
It's the newer ones that are having the issues...
Only 12 years, come back when it's at least 30 years old.
I have a 2020 model and it has worked perfectly fine. I haven’t had a single issue.
@Kaneala Dudoit same I have a Samsung family HUB fridge which I bought in 2020 and still running strong.
I still have a fridgidair from 1991 and it still is colder than my friends fridges and hasn't had. A single problem
When we went to choose a fridge, the Representative was nice enough to educate us on why never to buy Samsung or any other maker that are only known for electronics. He said stick to maytag and original makers of refrigerators