Legend hands down one of the best tutorials I have seen worked perfectly. I was in the middle of editing something and got a bit scared for a sec, great vid man
Thank ya! Oh man, thought my computer was broken, I was almost getting prepared for my funeral, thought my parents would kill me! Thanks mate! You have a new subscriber from Australia
Thanks a lot bro !!!! I am so happy !!!! I can't express my feeling !!!! I was gonna buy a new mouse for my laptop but now it is working properly !!!! My God give you blessing and lots of Subs !!!! 🥰
For a moment my chromebook dident turn back on but now it worked, thank you for this video! It really helped me from thinking i broke my school chromebook
Was literally thinking about taking my newly bought laptop with is issues back to Walmart UNTIL I seen this video sooo happy I did It seems to work only for a while then it stops until I do the procedure again
THANK YOU SO MUCH FOR THE VIDEO, FOR THE FIRST TIME IN MONTHS IM BACK IN ACTION ON MY LAPTOP, THE COMPANY TOLD ME I HAD TO PAY THEM TO HELP ME FIX IT AND IM JUST SUPER AMAZED THAT IT WORKED!!!, THANK YOU AGAIN, YOUR THE BEST!!
Is this 'hard reset' the same as 'powerwash' ? Because if it IS, you then wind up having lost downloads if not backed up with a flashdrive, and all your 'extensions' like Ad Blocker will be deleted, plus most your bookmarks/forums/RUclips, et al will require re-signing up to which is a right bummer if you've forgotten your passwords and/or user name for each of them.. Please, MTS, clarify if the two, 'hard reset' and 'powerwash' are one in the same or not...
Hi I have a few questions, my pad does work but it doesn’t show my mouse is that what this is? Will this erase anything? This is a school chrome book so should I wait for my teacher to do it?
Yes this is exactly your problem and the fix in the video should resolve it, it will not erase any data as all of your data should be backed up on your Google Drive, Google does state that it may erase downloads, but I have never had that happen.
Hello. I commented yesterday saying it worked and it did but I noticed today I had to do the same thing again. If my mouse has not completely disappeared, I have to fool around with it to find it and sometimes the mouse doesn’t move and is frozen for a couple of seconds. My question is why does it keep doing this? My computer is clean and I’m pretty sure no dirt is under the mouse pad. If you could let me know that’d be great! :)
Sorry to hear that this keeps happening, I have some folks that tell me they have to do it 2 or 3 times before it sticks and others that tell me once was enough. You can always try a factory reset on the Chromebook or taking it back to the store of your tech department.
It will reboot the device, and it will sign you out of your profiles, but it should not delete anything within your profiles unless your Chromebook is owned by a school and they have it set to do that.
@Will - nope, it should not delete anything, you probably do have some files in your local downloads that you might want to back up eventually just in case your school does decide to wipe your Chromebook clean. Hopefully this issue fixes your problem, let me know and good luck 🤞
Technically yes, you will have a curser on your Chromebook again, but it will not make the trackpad function you will have to use the mouse all permanently. 👍🏻
Thanks for this video. I almost was ready to buy another chrome book. I tried everything to get this touchpad to work and nothing worked except your hard restart!
Nope it does not reset your Chromebook or format it or remove everything, it only resets the connection between your trackpad and the chrome book and touchscreen. Hope that helps 😉
My Issue: I got chrome os flex and the cursor appears on windows but not on flex, i want it to work... im currently using a usb mouse but i hate it... please help me
I tried this but it doesn't work. sadly i just got this laptop and s couple days later the mouse pad stopped working. If you know how to fix this i would greatly appreciate it if you informed me.
The one in the video is a Dell 5190 2 in 1 and there is a thin ribbon that connects the track pad to the system board inside. If you own the device then you can find a video that shows you how to reattach it. However if a school owns it then I would have them repair it. The ribbon could be simply disconnected, which would be an easy fix, however it could also be damaged or trackpad itself could be damaged. You would know until you or a repair person opened it up.
This fix should take care of that as well, if it doesn’t work the first time, power your Chromebook off for 10 min or so and try again. If that doesn’t fix it then your touch screen may be damaged. 😢
What about when the touchpad wont physically click anything? I can touch on the touchpad to access what is needed but I can not click and hold to drag anything.
this actually worked thank you so much my touchpad hasnt working so i had to use my brother's mouse form his monitor so i decide to look what what to do to fix the touchpad of my chromebook and this actually worked i dont have to use my brothers monitor mouse anymore also sorry if this makes no sense
This video saved me in the past, it worked for me for some time, but now it doesn’t work anymore. The three button above the touchpad from my Lenovo Thinkpad clicks by itself and doesn’t allow me to normally use the laptop, it is a big pain. Don’t know what to do anymore… Anyone knows any other tip?
i got a new acer chromebook, but when I turned it on the first time the touchpad is not working at all. no cursor. so I set up the chromebook with touchscreen. the I went to setting, device, and there is no touchpad option there. I hard reset the chromebook. still no touchpad functionality. what is wrong
If the Chromebook does not reboot during this fix, then your power button may have some problems. Can you press and hold the power button and the device shuts off?
😂 Good Job! Sounds like you possibly had a cable loose inside the Chromebook, flexing the frame can cause it to slip out. Did you end up taking it apart to fix it? The fix in the video resets software related issues or if you accidentally shocked it with static electricity. Either way hold on to the fix from my video as it may come in handy in the future 😎
@@MobileTekServices What about google accounts stored in my chromebook and applications stored in each google account? Do they maintain themselves even when this method is used?
@@MobileTekServices My problem consists in that, for some strange reason, my mouse doesn't grab elements like screen roller or images of applications as chrome itself, it even doesn't allow me to do right click in, for example, images or videos like those that appeare in websites like Facebook. Have you known people with the same problem as mine who have solved their problem with this method?
Sounds like the track pad may be stuck, try gently pressing the track pad all over its surface and then watch the video and try again. If that doesn't resolve the issue your track pad may be broken.
Sorry to hear the process is not working for you, I would suggest powering off your chromebook and several minutes and then try the process again. Some have had success with that. If that still does not fix your problem then your track pad may be damaged and you will have to have it repaired. 😞
Still doesn't work.. Can anybody help me ? The touchpad on my chromebook isn't responding, I have no cursor on the screen and cannot click on anything. However when the screen turns black because of inactivity, It restarts when I swipe my fingers on the touchpad . But still no cursor. It's working when I plug in a mouse but I really need the touchpad. thank you
THANK YOU SO MUCH, I THOUGHT I BROKE MY SCHOOL’S CHROMEBOOK
Yup, I broke mine lol
Ongg frr i was so scaredd 😭😭😭✋🏾
I thought i was the only one 💀
HELLP ITS STILL DOESNT WORKKKK
@vlone sorry to hear that, if you have followed the steps your trackpad may be broken 😞
Legend hands down one of the best tutorials I have seen worked perfectly. I was in the middle of editing something and got a bit scared for a sec, great vid man
Wow! Thanks 😊 Glad that worked for you!
BRO THIS HELPED ALOT I WAS SWEATING I THOUGHT MY PARENTS WILL KILL ME
Thank ya! Oh man, thought my computer was broken, I was almost getting prepared for my funeral, thought my parents would kill me! Thanks mate! You have a new subscriber from Australia
Thanks for the sub! Glad I was able to help you out!
How come mine won’t reset??
I tried this step multiple times and my mouse isn’t working still sir
Thanks a lot bro !!!! I am so happy !!!! I can't express my feeling !!!!
I was gonna buy a new mouse for my laptop but now it is working properly !!!!
My God give you blessing and lots of Subs !!!! 🥰
Thanks - glad that helped you out!
For a moment my chromebook dident turn back on but now it worked, thank you for this video! It really helped me from thinking i broke my school chromebook
Was literally thinking about taking my newly bought laptop with is issues back to Walmart UNTIL I seen this video sooo happy I did
It seems to work only for a while then it stops until I do the procedure again
Glad I saved you a trip! 😎
How long do you hold the refresh and tap the power button? I'm not getting it to come back on when I try it
The same here. Any ideas how to solve this. I press and hołd refresh button, then tap power button but it's just causing normal power on.
Omg it worked! Thank you so much you saved me from my mom getting mad at me
Thank you so much, it worked! I’m not very savvy with computers. Your directions were super clear.
TThank you so much I was doing homework and schoolwork and it wasn’t working so I will check
Thank you, thank you, THANK YOU ! I found your fix works, after about 4 hours of searching and trying everything else.
THANK YOU SO MUCH FOR THE VIDEO, FOR THE FIRST TIME IN MONTHS IM BACK IN ACTION ON MY LAPTOP, THE COMPANY TOLD ME I HAD TO PAY THEM TO HELP ME FIX IT AND IM JUST SUPER AMAZED THAT IT WORKED!!!, THANK YOU AGAIN, YOUR THE BEST!!
Is this 'hard reset' the same as 'powerwash' ? Because if it IS, you then wind up having lost downloads if not backed up with a flashdrive, and all your 'extensions' like Ad Blocker will be deleted, plus most your bookmarks/forums/RUclips, et al will require re-signing up to which is a right bummer if you've forgotten your passwords and/or user name for each of them..
Please, MTS, clarify if the two, 'hard reset' and 'powerwash' are one in the same or not...
Thank you so much that really saved me,I thought I was screwed and would have to take a zero.
@Adrian Rangel - Glad that worked out for you 😉
You totally saved me i went in full panick mode because i start working in a hour. Thank you.
When im charging the chromebook, the cursor starts lagging a lot, when I remove the charger it works normally, any idea what it could be?
TYSM I WAS LITERALLY FINNA SLAM THIS CHROMEBOOK but ur vid helped me sm tysm ur a life saver ❤❤❤🎉
Hi I have a few questions, my pad does work but it doesn’t show my mouse is that what this is? Will this erase anything? This is a school chrome book so should I wait for my teacher to do it?
Yes this is exactly your problem and the fix in the video should resolve it, it will not erase any data as all of your data should be backed up on your Google Drive, Google does state that it may erase downloads, but I have never had that happen.
@@MobileTekServices ok thanks so much I have anxiety so I always have a panick attack when something bad happens
No worries - glad we could help
my chromebook keep on opening tabs by themselves and every time it happen i see some stuff like this ]y
Thanks so much, I can finally finish my assignments.
Glad that fixed your issue! 😎
your a legend my mouse stopped for some reason and then BAM I saw your video I did the steps I moved my mouse and IT WORKED THANK YOU
Thanks! Glad this worked for you! 😎
Thanks this helped alliveate my frustration with my Chromebook.
Hello. I commented yesterday saying it worked and it did but I noticed today I had to do the same thing again. If my mouse has not completely disappeared, I have to fool around with it to find it and sometimes the mouse doesn’t move and is frozen for a couple of seconds. My question is why does it keep doing this? My computer is clean and I’m pretty sure no dirt is under the mouse pad.
If you could let me know that’d be great! :)
Sorry to hear that this keeps happening, I have some folks that tell me they have to do it 2 or 3 times before it sticks and others that tell me once was enough. You can always try a factory reset on the Chromebook or taking it back to the store of your tech department.
fr tho the same thing happen it happing rn
@@rawr6304 I had to result to buying a mouse!
Sorry to hear that - enjoy your new mouse.
Thank you so much I thought I need it to buy another one 🙏
Worked!! even the IT guys couldn#'t do it but you have save me!!
Wait if u reset ur chromebook will it sign out of ur profiles???
It will reboot the device, and it will sign you out of your profiles, but it should not delete anything within your profiles unless your Chromebook is owned by a school and they have it set to do that.
Ok thank u sm!!!
Glad u responded so quickly
Finally someone that knows what to do
I don't have a refresher button
Very Very Very thanks to you now my chromebook is working
Glad I could help you out 😎
Will this delete the current users data ?
Thanks first time that a tutorial ever worked on me🥹🥹
Thanks for all the help man this made me very emotinal and it made my day thanks man i love you
@LoGzZ - 😎 Glad it helped you out! - Thanks for watching
This video actually worked thank you so much
UR A LIVESAVER DUDE KEEP IT UP
You are the best 🤩mine made me too stressed now with your advice its working perfectly 🎉🥳🥳🥳🥳🥳🥳🥳🥳 thank you so much
Hi! I have a school chromebook and I have this issue, will it delete anything if I do this?
@Will - nope, it should not delete anything, you probably do have some files in your local downloads that you might want to back up eventually just in case your school does decide to wipe your Chromebook clean. Hopefully this issue fixes your problem, let me know and good luck 🤞
thank you so much!!! my school chrome book touchpad stopped working and I did the reset and it worked THANK YOUUU!!
Glad it helped!
Thanks!!! I'll be crazy looking for that thing!!!!
Will buying a mouse resolve this issue?
Technically yes, you will have a curser on your Chromebook again, but it will not make the trackpad function you will have to use the mouse all permanently. 👍🏻
Thank you, thank you, thank you! My touchpad and Touchscreen were both not working so I thought I was dead. Thank you so much! 😊
Thanks for this video. I almost was ready to buy another chrome book. I tried everything to get this touchpad to work and nothing worked except your hard restart!
It took a few tries, but it worked. Thank you 😊
Yep, that’s a thing, it really depends on which Chromebook you use, but I’m glad that worked for you.
THANK YOU SO MUCH I REALLY THOUGHT THAT I BROKE MY SCHOOL COMPUTER TY IT WORKS
Glad I could help
Does it reset all data or just the TouchPad?
Thanks it worked even the tech guy at my school thought it was damaged but I did this and it worked 🙌🏾
That’s great to hear, feel free to forward the video on to him, it may help some of your fellow students out! 😎
Great great thanks, you briefing in clear steps, and the keyboard and touchpad of my Chromebook start working now.
does it format everything /remove everything !!?? like reset your chrome book or what ??
Nope it does not reset your Chromebook or format it or remove everything, it only resets the connection between your trackpad and the chrome book and touchscreen. Hope that helps 😉
thanks alot
i was worried for a while there
this was so helpful
Glad I could help you out!😎
Thank you so much. I thought my computer was broken.
Glad I could help you out Maria - Thanks!
My Issue: I got chrome os flex and the cursor appears on windows but not on flex, i want it to work... im currently using a usb mouse but i hate it... please help me
Thank u so much other videos didn't help me but ur's did 10/10
I tried this but it doesn't work. sadly i just got this laptop and s couple days later the mouse pad stopped working. If you know how to fix this i would greatly appreciate it if you informed me.
Sorry to hear that, what model Chromebook is it?
@@MobileTekServices same one in the video
The one in the video is a Dell 5190 2 in 1 and there is a thin ribbon that connects the track pad to the system board inside. If you own the device then you can find a video that shows you how to reattach it. However if a school owns it then I would have them repair it. The ribbon could be simply disconnected, which would be an easy fix, however it could also be damaged or trackpad itself could be damaged. You would know until you or a repair person opened it up.
thank you i thought its click bit but it really worked ty.
Very helpful my mouse is now bavk and trackpad working 💪 thank 😊 u so much
Great! ... ❤... But what if my touchscreen no longer works?... I don't have to use the TouchPad.. I can touch the screen, but it stopped working..
This fix should take care of that as well, if it doesn’t work the first time, power your Chromebook off for 10 min or so and try again. If that doesn’t fix it then your touch screen may be damaged. 😢
THANK YOU.. B BLESSED..❤
you are my savior, thank you so much❤❤
I tried everything and this worked thank you so much i was about to buy a new one
No problem 👍
Thanks dude I thought I was gonna fail but you save me thanks.
Glad I could help you out.
What about when the touchpad wont physically click anything? I can touch on the touchpad to access what is needed but I can not click and hold to drag anything.
It worked! Thank you mister!
No problem, glad that helped you out! 😎
this actually worked thank you so much my touchpad hasnt working so i had to use my brother's mouse form his monitor so i decide to look what what to do to fix the touchpad of my chromebook and this actually worked i dont have to use my brothers monitor mouse anymore also sorry if this makes no sense
No worries, glad it worked for you
Does this work with acer?
This video saved me in the past, it worked for me for some time, but now it doesn’t work anymore. The three button above the touchpad from my Lenovo Thinkpad clicks by itself and doesn’t allow me to normally use the laptop, it is a big pain. Don’t know what to do anymore… Anyone knows any other tip?
Thank you so much, it worked!!!!!! it came back.
Glad I could help you out there!
very helpful video and fixed my problem in just 10 seconds
Chromebook returns are tomorrow for my school I was panicking LOL good thing it worked
Glad that worked out for you!
The power button key doesn't work on my chromebook. I cannot reset it. Is there any other way?
Thank you so much 🙏🙏🙏🙏… I try so many methods it didn’t work. That’s the only one that work.
Uhmmm i have a chrome book that you turn around and it will be like a iPad it work but every time I flip my chrome book it does the glich agian
School chrome book
What is the glitch, does the screen glitch? If so show it to your tech person and they will fix it.
@@MobileTekServices ok
does it do a factory reset
Fixed my problem! Thank you
i got a new acer chromebook, but when I turned it on the first time the touchpad is not working at all. no cursor. so I set up the chromebook with touchscreen. the I went to setting, device, and there is no touchpad option there. I hard reset the chromebook. still no touchpad functionality. what is wrong
I tried this reset with my student's chromebook to regain use of her touchpad. It didn't work...any suggestions?
YOUR A LIFESAVER OMG
@Dream glad I could help you out!
Omg thank you so much I almost cried I thought I broke my chrome book
Glad this worked out for you 😎
is this gonna erase any of the data on the chromebook?
Thanks for your question, No, it will not erase any data.
hi wondered if you could help me, my laptop does not reboot while doing this. i have tried factory resetting and still having problems
To confirm, your laptop is a Chromebook?
@@MobileTekServices yes
Do you have a touchscreen and is the power button on the side or the keyboard?
@@MobileTekServices no touch screen and the power button is on the kepboard like the one in your video
If the Chromebook does not reboot during this fix, then your power button may have some problems. Can you press and hold the power button and the device shuts off?
Tysm it was doing this on my schools chrome book and I am so relieved!
THANKS ! This resolved my issue !
Glad I could help you out! 😎
Thank you very much. That fixed the mouse and touch pad commands not working.
Glad that worked for you, be sure to write that fix down, it may happen again - Thanks!😎
@@MobileTekServices thanks! Just created a word document for Chromebook fixes. Hope this is the only entry I need to put in it.😊
Thank u so much,I’m not going to ly I was scared,thank u so much
Thank you I really thought I mess up my school chrome book
glad that worked!!
The best and most knowledgeable video after going through several non-helpful videos. Mhy mouse is back, but it carries a circle around the mouse lol.
Didn’t work but out of frustration forcefully pushed it and fixed it thanks for accidentally setting me up for these fortunate events lol
😂 Good Job! Sounds like you possibly had a cable loose inside the Chromebook, flexing the frame can cause it to slip out. Did you end up taking it apart to fix it? The fix in the video resets software related issues or if you accidentally shocked it with static electricity. Either way hold on to the fix from my video as it may come in handy in the future 😎
@@MobileTekServices lol no I just pushed the trackpad really really hard and yeah might have been loosewires 😂
I guess that works too, congratulations!🎈
Thank you so much my teacher was so mad at me
IS THERE A WAY TO DISABLE THE TOUCHPAD WHEN USING A MOUSE LIKE IN WINDOWS?
Thank you! Thought I was screwed!
Thankkk uuuuuu UR SO KIIIND
Thanks!
THANK YOU SO FRICKING MUCHH🤩🤩🤩
@Shadae Black2 - glad that worked out for you!
Does this method erases all your information in your chromebook? I read that it does according to others websites I visited.
Google says it can, but it only erases your local downloads folder nothing stored in google drive.
@@MobileTekServices What about google accounts stored in my chromebook and applications stored in each google account? Do they maintain themselves even when this method is used?
No issues there, it does not remove them.
@@MobileTekServices My problem consists in that, for some strange reason, my mouse doesn't grab elements like screen roller or images of applications as chrome itself, it even doesn't allow me to do right click in, for example, images or videos like those that appeare in websites like Facebook. Have you known people with the same problem as mine who have solved their problem with this method?
Are you pressing and clicking the trackpad? So that you hear an audible click, or are you just tapping the trackpad?
Sir But I can't Click Anything On My Chrombook Whenever I try do to something Can u do a Tut On That..?Pls
Sounds like the track pad may be stuck, try gently pressing the track pad all over its surface and then watch the video and try again. If that doesn't resolve the issue your track pad may be broken.
hello!! i have try this like 7 times and its not working my chromebook is chrome OS so can u pls help me what to do if u help me it will be great
Sorry to hear the process is not working for you, I would suggest powering off your chromebook and several minutes and then try the process again. Some have had success with that. If that still does not fix your problem then your track pad may be damaged and you will have to have it repaired. 😞
@@MobileTekServices ok thank you
This was so helpful! Thank you 💓
Glad I could help you out! 😎
Thank you so much!!! This video deserves a thumbs up and a subscribe.
Will i lose my files if i hard reset ? Pls tell
No, your files will not be deleted.
@@MobileTekServices Ok thank you
Mine still hasn’t worked any ideas ?
Still doesn't work.. Can anybody help me ? The touchpad on my chromebook isn't responding, I have no cursor on the screen and cannot click on anything. However when the screen turns black because of inactivity, It restarts when I swipe my fingers on the touchpad . But still no cursor. It's working when I plug in a mouse but I really need the touchpad. thank you
ruclips.net/video/EpRxxemscEQ/видео.htmlfeature=shared
thanks me later
you are a life saver
Glad I could help you out!