Hi Laura, I was watching another video and you showed the wrong way to handle the situation but did not show the correct way. It was the one where the patient forgot their credit cards and wallet. Also, the comments are suspended. It's too bad because other professionals can share ideas and what they have done to resolve an issues. I just found your channel and will enjoy watching the rest of the videos. Perhaps you will consider having a comment section if you are still posting on RUclips.
Hi Lisa, Thanks for bringing this to my attention! The comments section had to, at one point, be turned off for that particular video. I completely agree with you that it is a great way for us to share ideas! Thanks again Lisa:-)
That is the key! Passive aggressive attitude needed for the front desk / management position
Thank you for sharing your ideas, they are all very true and straight to the point! Please share more on dental or medical office etiquettes . (:
You're awesome! Thank you for the tips!
Hi Laura, I was watching another video and you showed the wrong way to handle the situation but did not show the correct way. It was the one where the patient forgot their credit cards and wallet. Also, the comments are suspended. It's too bad because other professionals can share ideas and what they have done to resolve an issues. I just found your channel and will enjoy watching the rest of the videos. Perhaps you will consider having a comment section if you are still posting on RUclips.
Hi Lisa, Thanks for bringing this to my attention! The comments section had to, at one point, be turned off for that particular video. I completely agree with you that it is a great way for us to share ideas! Thanks again Lisa:-)
Excellent advise for newcomers to dental front office. Will be looking into your Front Office Rocks program. Thank you!
Hello Laura, I am in a medical office and thanks for your advice.
Love what you are doing
Who does your eyebrows?