Delusional Restaurant Owner Threatens Legal Action! | Kitchen Nightmares

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  • Опубликовано: 7 сен 2024
  • Gordon Ramsay visits Cafe Hon, with an owner who's ruined her local reputation.
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Комментарии • 1,5 тыс.

  • @arcadion448
    @arcadion448 5 месяцев назад +1753

    I think if she just trademarked "Cafe Hon" and not just "Hon", the city of Baltimore would've understood.

    • @littlemissunoriginal4337
      @littlemissunoriginal4337 4 месяца назад +141

      Eh, another comment says the biggest issue with the trademark was a small souvenir stand that had cafe hon merch BEFORE she opened the restaurant, then when she opened it and made her own merch with the name, eventually sends the souvenir shop the cease and desist. Eventually the souvenir shop had to shut down and she basically said she didnt care, then the newspapers ran an article with her comments and THATS what made Baltimore hate her so. She put someone out of business with a name she basically stole but trademarked first

    • @arcadion448
      @arcadion448 4 месяца назад +20

      @@littlemissunoriginal4337 - can't really blame her for that one. If you don't trademark your idea before someone else, then you're at risk. This has happened all through history. How many knows Antonio Meucci, who probably deserved credit for inventing the telephone, over Alexander Graham Bell?

    • @littlemissunoriginal4337
      @littlemissunoriginal4337 4 месяца назад +33

      @@arcadion448 You're not wrong, but there could've been a partnership between the two, especially since she got the idea for the name Cafe Hon from the souvenir shop.

    • @jenniferbariletti4839
      @jenniferbariletti4839 3 месяца назад +3

      Maybe but the food still would have sucked

    • @Beefnachos
      @Beefnachos 3 месяца назад +4

      I was thinking this the WHOLE time. If she stopped there it would have been different

  • @FishAnvil
    @FishAnvil 5 месяцев назад +1896

    I like how the MILISECOND Gordon says that he already knows she tried to sue someone, her tears dried up

    • @QuickManEXE
      @QuickManEXE 3 месяца назад +94

      Typical actions of a Karen really.

    • @Jesse-xz7br
      @Jesse-xz7br 3 месяца назад +9

      @@QuickManEXE yup

    • @maorineese1365
      @maorineese1365 3 месяца назад +50

      Honestly though, he gathered her real quick lol

    • @carsonchambers5617
      @carsonchambers5617 2 месяца назад

      @@QuickManEXE Typical actions of women more like it. It’s called crocodile tears for a reason lol, they’re fake.

    • @carsonchambers5617
      @carsonchambers5617 2 месяца назад

      @@QuickManEXE Typical actions of wahmen more like it. It’s called crocodile tears for a reason, they’re fake tears. All when they don’t get their way.

  • @robertschumann7737
    @robertschumann7737 7 месяцев назад +1036

    I was wondering how much of the actual story they would tell. I read about Denise and Cafe Hon in a newspaper in Illinois back in the 90s when the whole Hon debacle happened. Her restaurant was never a success in the beginning. She was a successful caterer that deicded to open a restaurant. She saw the name wasnt trademarked after seeing it on several items at a souvenir stand at a high traffic area for tourists. Immediately after trademarking it she made all of the same items that were selling at the souvenir stand. Then went to the souvenir stand which was just a simple one person business that was barely making it and had her lawyer threaten them by sending a cease and desist letter. The souvenir stand went to the newspaper and the city blew up at her. She could have apologized for it and let it go but instead she acted just like she first did with Gordon. She refused to admit what she did was wrong and would not let up on the souvenir stand. It got really bad for her when the souvenir stand had to close and she basically said she didnt care and was not backing off her trademark. The newspaper ran the story again with her quotes after the souvenir stand closed and Baltimore absolutely hated her after it all. That is pretty much the whole story or what I remember of it from 30 years ago.

    • @mrsz1988
      @mrsz1988 6 месяцев назад +84

      You're right. I'm from Baltimore

    • @TamiJoeris-ge5dg
      @TamiJoeris-ge5dg 4 месяца назад +35

      Wow! 😮 talk about being full of herself.

    • @khanbibi
      @khanbibi 3 месяца назад +14

      I am from Chicago I am glad I came here I am a huge fan of Gordon Ramsey because he tells it as it is

    • @khanbibi
      @khanbibi 3 месяца назад +6

      @@TamiJoeris-ge5dg narcissistic people are

    • @user-kf1ed4if4g
      @user-kf1ed4if4g 3 месяца назад +5

      @@khanbibi yo i litterly turned the comment obove as a English assignment and got a c😥

  • @ajvourakis
    @ajvourakis 6 месяцев назад +2458

    Copyrights should not be issued for colloquialisms. The fact that she was able to trademark the word “hon” is absurd.

    • @WolfbloodJakeWilliams
      @WolfbloodJakeWilliams 5 месяцев назад +93

      Copyright wouldn't be involved, its just trademark law; she was probably the first to officially register the trademark in the domains of catering and clothing, but if it actually went to court the other party would easily be able to show prior use. Basically her trademark doesn't cover what she thinks it does, at most she would be able to protect "hon" written in a particular colour and/or font.

    • @HighSierra1500
      @HighSierra1500 5 месяцев назад +36

      @@WolfbloodJakeWilliams Kind of how Taylor Swift trademarked '1989' and 'This sick beat'?

    • @jonocom777
      @jonocom777 5 месяцев назад +2

      WORD!

    • @Hedning1390
      @Hedning1390 5 месяцев назад +26

      @@HighSierra1500 If you are in a store wanting to buy her 1989 album you don't want to buy it just to get home and find out it's not actually her album. That's what trademark is for. You can use '1989' for anything other than to scam her fans.

    • @HighSierra1500
      @HighSierra1500 5 месяцев назад +3

      @@Hedning1390 I understand now.

  • @duffyy1
    @duffyy1 Год назад +6354

    Cafe Hon did quite well after the episode. Denise retired and sold the business in 2022. One of the few restaurants that did well after nightmares.

    • @DEC19775
      @DEC19775 Год назад +132

      Probably because she didn’t like Gordon’s changes but she was hiding behind retirement child

    • @P.Whitestrake
      @P.Whitestrake Год назад +609

      ​@@DEC19775 Her restaurant survived for so long compared to most restaurants in Kitchen Nightmares. She obviously likes Gordon's changes.

    • @DEC19775
      @DEC19775 Год назад +34

      @@P.Whitestrake so why would she. retire is she could not cope she could have got help and that person could just call her when they need her

    • @everything.custom
      @everything.custom Год назад +93

      Wow 30 years! Fair play hon!

    • @jonhoughton6417
      @jonhoughton6417 Год назад +302

      @@DEC19775 She made it work, she's entitled to a rest.

  • @42ayla
    @42ayla Год назад +1371

    Anyone else notice her non apology? The good old, "I'm sorry if I hurt your feelings.' approach.
    "I was just doing what business people do." "It's just a word." "I'm sorry for the animosity and the hatred."
    I'm glad she figured out how to rein it in enough to save the business but I doubt she changed all that much behind the scene.

    • @chocobeetleful
      @chocobeetleful Год назад +79

      I was just thinking about this, that apology is very cringeworthy...

    • @HUDDE-HME-1527
      @HUDDE-HME-1527 Год назад +62

      39:34 I do not believe a word she said.

    • @fuglbird
      @fuglbird Год назад

      A truly despicable person. CON. NOH. We get it. It's shameful.

    • @nexor7809
      @nexor7809 Год назад +56

      its like with criminals that cry in jail, they cry because they are caught and not for what they've done. She cries because she got punished by the community and lost money, so she cries

    • @credendovides20
      @credendovides20 Год назад +43

      When Gordon, after the meeting with the citizens, said that it was though in there and she went "There was so much hate directed in my direction." I wanted to scream.
      What a narcissist.
      Getting mad because the person she made angry is now angry and not because of what she did to deserve it...

  • @JavaChipGaming
    @JavaChipGaming Год назад +2821

    Denise: "86 this, 86 that..."
    Gordon: "86 the owner!!!!”

    • @Hornsvinet
      @Hornsvinet Год назад +21

      I was saying that in my head the entire time haha :)

    • @ulaaks3334
      @ulaaks3334 Год назад +9

      86 likes

    • @elizaleroux9173
      @elizaleroux9173 Год назад +3

      @@Hornsvinet exactly.

    • @Hayanomie
      @Hayanomie Год назад +8

      I'm still at 25:10 are we going to get an explanation as to why tf she kept 86ing everything?

    • @martynagoabek6344
      @martynagoabek6344 Год назад +22

      @@Hayanomie I looked up online (I also didn't know this term) and 86 means no longer available in American slang, it is used in establishments with food and drinks. I hope this will help you and the people after us xD

  • @znp1150
    @znp1150 Год назад +1986

    8:10 the way her demeanour instantly changes when she realises she's been caught out

  • @Rat_Queen86
    @Rat_Queen86 7 месяцев назад +751

    That poor sous chef
    My heart broke for all the staff working under this crazy woman

    • @christinamccarthy8683
      @christinamccarthy8683 7 месяцев назад +17

      New breed of Karen in the wild chef Karen 😮

    • @kevin2400
      @kevin2400 6 месяцев назад +9

      Bet that crazy woman was fun during covid

    • @static825
      @static825 5 месяцев назад

      I don't feel bad for any of them. They choose to stay, so they chose the abuse.

    • @uhm175
      @uhm175 5 месяцев назад

      Why?

    • @AutoArtemAuto
      @AutoArtemAuto 5 месяцев назад +24

      ​@@static825 It's honestly really hard to find work in smaller towns, especially when you have bills to pay and little choices.

  • @elitemaiaa
    @elitemaiaa 7 месяцев назад +1273

    the way she blames the potatoes because the fries were bad😭😭

    • @MiamiPush2theLimit
      @MiamiPush2theLimit 7 месяцев назад +43

      Potatoes are inconsistent 🤣

    • @mjrussell414
      @mjrussell414 6 месяцев назад +5

      @@MiamiPush2theLimitNot really. There are different types - some are more waxy and some are more starchy.

    • @lee-qz7bd
      @lee-qz7bd 6 месяцев назад

      Frying potatoes ( of any kind) is 101 You adjust how to cook them. @@mjrussell414

    • @1993rufus
      @1993rufus 6 месяцев назад +8

      ​@mjrussell414 Idaho russet are good for fries but they need to be washed well to remove the starch.

    • @louskunt9798
      @louskunt9798 6 месяцев назад +1

      😂😂😂

  • @starfish2405
    @starfish2405 Год назад +1174

    She should've trademarked "86"

    • @JC20Honey
      @JC20Honey 6 месяцев назад +11

      😂😂😂😂😂

    • @joshalsabeh20
      @joshalsabeh20 5 месяцев назад +6

      that belongs to Chick Hicks from Cars lol

    • @uhm175
      @uhm175 5 месяцев назад +2

      But if she claim it, then there would've been no Corolla AE86, or Initial D, this number belongs to that car & that anime 😢😭

    • @WhyWouldYou821
      @WhyWouldYou821 2 месяца назад +1

      😂

    • @Flyinghotpocket
      @Flyinghotpocket Месяц назад

      That belongs to colonel potter.

  • @Alinuc95
    @Alinuc95 8 месяцев назад +558

    Gordon Ramsay: What do you recommend?
    Waitress: Another restaurant.

    • @georgannebeck1293
      @georgannebeck1293 3 месяца назад +12

      I said that at the restaurant I worked at (frozen food all deep fried, absolutely nothing fresh, nasty) and I almost got fired when a customer complained about my comment! But truth! I don’t even eat there bleh!

    • @acey457
      @acey457 2 месяца назад +3

      me too and they put the food in the gripper and said 'take it out when it grips it' i left it one minute too late and it was ruined. some places are crazy

  • @LucyShuttleworth
    @LucyShuttleworth 9 месяцев назад +1412

    That apology was so backhanded, it was “I’m sorry you hate me,” not “I’m sorry I did something to upset you.” Like this is so narcissistic! I’m glad she retired

    • @Jayjs20
      @Jayjs20 7 месяцев назад +73

      Well, baby steps. Can't expect to rehabilitate a Karen overnight.

    • @IJNMikasa
      @IJNMikasa 6 месяцев назад +23

      Exactly. What a pathetic display.

    • @martinboyle9163
      @martinboyle9163 6 месяцев назад +26

      "I'm sorry you failed to understand and you were offended." 😉

    • @thelmadickinson6811
      @thelmadickinson6811 6 месяцев назад +23

      That’s like my toxic FIL whom we celebrated his 80th bday. He has been nasty to everyone at some point and totally wilts if you call him out. So at his bday, he announced that he wanted to get together with each of us and tell us what he thinks of us and we are not allowed to respond with any words. Who is going to fall for that toxic shit and he risks having people cut him out of their lives but it won’t be his fault.

    • @bethanychatman9531
      @bethanychatman9531 6 месяцев назад

      ​@@thelmadickinson6811damn he's a psycho.

  • @nightmrj
    @nightmrj Год назад +932

    i love the way the servers that have zero culinary experience still call gordon chef they’re always so respectful and in return gordon is always respectful back now the owners on the other hand..

    • @flayremoon
      @flayremoon 5 месяцев назад +38

      That has always been a thing with him. He treats staff well unless/until they get rude or nasty to him or someone else.

    • @HectorMurrieta
      @HectorMurrieta 5 месяцев назад +6

      It’s always insecure people that treat others this way - Micromanaging is an extension of that.

    • @EliseStaples
      @EliseStaples 4 месяца назад +10

      @@flayremoonyep which is basically a good life lesson. He’s compassionate and respectful to people who deserve it and gives people who are not respectful to their staff or their customers the classic and necessary Ram Rage. I love it. He is a good human.

    • @HaliaStone
      @HaliaStone 4 месяца назад +7

      @@flayremoonhe’s only ever got snitty with a server (from what I can remember) in the Dillion’s episode when she stuck up for Martin and he was clearly the one dragging things down and had some creepy thing going on with the waitresses (he’d lay in booths and they’d stroke his hair, etc)

    • @ShootStraight84
      @ShootStraight84 Месяц назад

      Lol you have no medical experience you still call your doctor a doctor right ? It’s a tittle man, that’s what it is

  • @ThundySkye
    @ThundySkye 11 месяцев назад +449

    Her fake crying is so annoying

    • @acey457
      @acey457 2 месяца назад +1

      and then she was putting asparagus into the beef brisket

  • @kimiicemanmz
    @kimiicemanmz Год назад +1517

    Gordon smelled her bs out immediately 😂

    • @sexylexie
      @sexylexie 6 месяцев назад +3

      She’s actually certified crazy as they come. I detest people who give a backhand
      apology, I’m sorry if I hurt your feelings. No I don’t accept that at all, you know you hurt my feeling and that’s not an apology or taking responsibility for your actions..I’m sorry I hurt your feeling……..

    • @khanbibi
      @khanbibi 3 месяца назад +3

      Chef Ramsey should

    • @shahzreesharif4984
      @shahzreesharif4984 3 месяца назад +5

      Don't bullshit the bullshiter

    • @khanbibi
      @khanbibi 3 месяца назад

      Indeed lol

    • @acey457
      @acey457 2 месяца назад +1

      but he had to check with one more sniff to confirm and indeed it was the reek of mistruth that mired his nostrils

  • @IDontGotThis
    @IDontGotThis Год назад +463

    As a east-coast Canadian I get their rage. If someone came to my home and told me no one is allowed to say "Bud" we'd boycott too. Just pretend that damn place didn't exist. That's so frikking rude.

    • @alisonauton4064
      @alisonauton4064 7 месяцев назад +4

      Right? Or "sociables"...

    • @cosmosisrose
      @cosmosisrose 7 месяцев назад +30

      we say “hon” all over the UK too (though we spell it “hun”) so the idea that it’s specific to that region is funny enough, let alone the idea that it’s specific to a restaurant 😭

    • @CommentsnotPosts
      @CommentsnotPosts 7 месяцев назад +17

      I’m from New York and if someone trademarked bro or yo I would be so mad

    • @369blueneptune
      @369blueneptune 7 месяцев назад

      Exactly! And good for Baltimore folks for slapping her down.

    • @Dev-qs7ss
      @Dev-qs7ss 7 месяцев назад +23

      ​​@@cosmosisrose Hun is huge here in the southern USA as well. Can't believe she sent out cease and desists for a phrase used around the world

  • @Koselill
    @Koselill Год назад +644

    I'm glad she straightened out and ran the restaurant better after Gordon's visit, but I'm not convinced that this was the last time she was condescending or abusive towards her staff. She just learned to hide it better.

    • @rykehuss3435
      @rykehuss3435 8 месяцев назад +23

      people like that dont change

    • @leechap3
      @leechap3 8 месяцев назад +29

      @@rykehuss3435 Rubbish, a very ungenerous point of view. People are complicated, sometimes the negative side comes out when a person feels threatened. Give them a chance and they can overcome it.

    • @PaulineChandler-se6xr
      @PaulineChandler-se6xr 7 месяцев назад

      J
      .
      ​@@leechap3

    • @dimaswitanto2994
      @dimaswitanto2994 7 месяцев назад +9

      Maybe but, if the restaurant could've run for 30 years after gordon visit, she probably ain't being abusive to her staff, just grumpier but understanding

    • @uhm175
      @uhm175 5 месяцев назад +2

      @@leechap3 Lol no

  • @topspot4834
    @topspot4834 5 месяцев назад +156

    I love when that manager says she hopes Gordon can see through Denise's fake facade. She obviously doesn't know Gordon Ramsay. Nobody better at seeing through someone's BS than him!

    • @alexad7592
      @alexad7592 3 месяца назад

      you obviously don’t know what facade means as if you did you’d realize the phrase “fake facade” is redundant asf. educate yourself 😭

    • @mammadragon8108
      @mammadragon8108 2 месяца назад +3

      Jeez calm down, it was probably a mistype

    • @alexad7592
      @alexad7592 2 месяца назад

      @@mammadragon8108 i don’t think you know what mistype means. mis type implies spelling. mistake. in this case a completely incorrect word was used. next

    • @mammadragon8108
      @mammadragon8108 2 месяца назад +2

      @@alexad7592 alright, einstein. Apologies for walking all over your self-righteousness and not comprehending your intellectual whims that clearly surpass my own within the youtube comments on the highest of educational content that only the brightest may ever begin understand compared to their lesser peers: Kitchen Nightmares, US Edition

    • @MemoristCed
      @MemoristCed 2 месяца назад +1

      @@alexad7592 Out of curiosity, is your shift key broken? I mean, if we're pointing out grammatical errors and all...

  • @isabelle.9
    @isabelle.9 Год назад +233

    I am floored that any attorney would have successfully trademarked a colloquialism used by users of the English language. I really don't get that.

    • @hnichole
      @hnichole 7 месяцев назад +44

      No for real, everyone is talking about how rude it is that she did it (which yeah, agreed) but tbh I'm more impressed that she was even able to get the trademark in the first place lol.

    • @ericbstudios9807
      @ericbstudios9807 7 месяцев назад

      It's not complicated. She named the Cafe Hon

    • @mikelane2866
      @mikelane2866 7 месяцев назад +7

      Gene Simmons tried trademarking 🤟

    • @ikapatino3214
      @ikapatino3214 6 месяцев назад +15

      Exactly tried ,that's like trademarking the word sweetheart or baby

    • @bethanychatman9531
      @bethanychatman9531 6 месяцев назад +2

      ​@@ericbstudios9807 yes, but "hon" itself can't be trademarked and she sent a cease and desist letter to them. So she can't trademark the word "Hon" but "Cafe Hon" and stop being an harraser.

  • @jakefisher3328
    @jakefisher3328 6 месяцев назад +144

    This show always boils fown to one of two problems:
    1. Good people have fallen on hard times and have lost the spark and the passion.
    2. Narcissists that should have gone to therapy YEARS ago.
    I think we know which one Denise is.

  • @satyasyasatyasya5746
    @satyasyasatyasya5746 Год назад +964

    *Shes such a textbook narcissist. Its so obvious.* Serious issues taking criticism as a personal attack and instant victimhood/blaming others when confronted.

    • @eddiewillers1
      @eddiewillers1 Год назад +37

      Shades of Amy from Amy's Baking Company.

    • @RoCkShaDoWWaLkEr
      @RoCkShaDoWWaLkEr Год назад +44

      90% of the people on this show (owners) are narcissists, 5% are drunks and 5% just not equipped to be in the business they are in.

    • @Jprecones017
      @Jprecones017 Год назад +5

      more like karen

    • @D-Tox_
      @D-Tox_ Год назад +18

      Ahhhhh, the amateur's psychology corner ! lmao

    • @DrBaconPhD
      @DrBaconPhD Год назад +2

      Bold text for a sense of self importance

  • @tudeslildude
    @tudeslildude Год назад +532

    When you feel like the only 'good guy' in the world, it's because your actually the 'bad guy'.

    • @Belindacecelia
      @Belindacecelia Год назад +11

      That ain't always true though

    • @tudeslildude
      @tudeslildude Год назад +30

      @@Belindacecelia Welcome to being the bad guy.

    • @SunscreenSmoocher
      @SunscreenSmoocher Год назад +3

      Not necessarily. I can recognize that I’m a decent member of society and most others aren’t, I think it’s kinda just a commonly known fact that seemingly most beings aren’t great. /srs

    • @tudeslildude
      @tudeslildude Год назад +12

      @@SunscreenSmoocher Downplaying the pedestal you stand on above others in your own mind, allows you to more easily accept your spot above most others.

    • @Jeyblox
      @Jeyblox Год назад +1

      ⁠@@SunscreenSmoocherit’s hard to think of yourself as a good guy when you recognise how easy it is to be brainwashed or ignorant beyond your control. It’s better not to say you’re good because it will backfire

  • @RXSVN_2
    @RXSVN_2 6 месяцев назад +71

    If she's going to sue anyone that uses the word Hon, then she's going to have to sue a lot of judges because that's what they use as the abbreviation for "Honorable."

  • @roswellreels
    @roswellreels Год назад +395

    Well at least she was not AS delusional as Amy.

  • @ideapolice3074
    @ideapolice3074 Год назад +684

    I love that the production team maintained the essence of the restaurant with the renos and Gordon did with the menu. The flamingos and the pink decor was a nice, thoughtful touch. One of my favourite revamps.

    • @humorherald
      @humorherald 6 месяцев назад +3

      This was the only revamp I didn't like. I love that there are so many different ways to view anything. LOL.

    • @DD-wd7ku
      @DD-wd7ku 5 месяцев назад +3

      I can't help feeling that if Gordon had walked in and saw the flamingo chandelier for the first time, he would have thought it hideous.

    • @Beefnachos
      @Beefnachos 3 месяца назад +1

      I think my fav revamp was the place with all the greenery and the plants that were hanging from the ceiling. I can't remember the name of it but it was the place with the host guy and the sweaty armpits LOL. But yeah that revamp was good

    • @starstrudel8417
      @starstrudel8417 2 месяца назад +1

      Not at that part yet but this makes me hopeful. His redesign team is very fond of gray walls...

  • @ErisIsAnAbomination
    @ErisIsAnAbomination 6 месяцев назад +60

    Notice the passive language in her “apology”? “I’m sorry about the animosity,” “I can’t believe a word caused this,” etc etc. She’s apologizing as if something just happened TO her, like a cease and desist just materialized out of nowhere and everyone got mad for no reason.

  • @mariesagearing
    @mariesagearing 6 месяцев назад +87

    When she said she feared for her life, I knew she was a right melon.
    Love Gordon holding her to account and seeing the little facade drop.

  • @Bananasplitsssz
    @Bananasplitsssz 4 месяца назад +19

    This woman reminded me of Amy (Amy’s bakery)
    Blaming “anonymous haters” who bully her for “no reason” and crying about how unfair it was that these “strangers who didn’t know her at all” are bullying her.

  • @1337_bean
    @1337_bean 3 месяца назад +33

    No walk-in freezer inspection this entire episode. Must have been spotless!

    • @vern888
      @vern888 2 месяца назад +13

      probably because she will 86 anything lol it all goes in the trash nightly 🤣

  • @rifdiamani7962
    @rifdiamani7962 Год назад +190

    The owner doesnt deserve the second chance gordon ramsey gave her. Im happy for the staffs and chef, not for her lmao

    • @cpt.ronaldsparkyspeirs9380
      @cpt.ronaldsparkyspeirs9380 11 месяцев назад +7

      Yeah, and people say that she been in business until 2022, she didn't deserved that
      Whereas owners that genuinely care about others, not themselves and are not total assholes go out of business in few months/years after

    • @elijahhill6602
      @elijahhill6602 6 месяцев назад +6

      You gotta understand, in sone situations, Gordon will continue to help only for the staff.
      Plus, once he’s done, the owners have the right to keep or change their updated stuff anyways.

    • @CharlotteDonovan-ku3md
      @CharlotteDonovan-ku3md 6 месяцев назад +5

      I'm kinda shocked he still agreed to help her after going to the radio station, hearing the truth and then her lying right to his face...

    • @funandfancyfree1884
      @funandfancyfree1884 11 дней назад

      @@CharlotteDonovan-ku3mdbecause she would make good tv. I love the show but it exists to make money.

  • @MementoY2K
    @MementoY2K 9 месяцев назад +72

    I think Denise embodies the saying "the devil you know, is better than the one you dont"
    All the staff were long term employees who knew exactly who and what she was and continued to work there

  • @elizaleroux9173
    @elizaleroux9173 Год назад +175

    5 minutes in and Gordon caught her in a massive lie...and she's never wrong.. Airhead.

    • @ydoicare2000
      @ydoicare2000 7 дней назад

      No wonder people can’t stand her. The one chick looks like the girl from the b 52s 😂😂😂

    • @ydoicare2000
      @ydoicare2000 7 дней назад

      I hate when I’m served something you can’t bite into

  • @someone2929
    @someone2929 11 месяцев назад +91

    lady blaming potato consistency instead of admitting she undercooked them XD

    • @sutherlandA1
      @sutherlandA1 3 месяца назад +3

      I believe they were cooked too long in oil that wasn't hot enough hence the grease

  • @cleatusvandamme716
    @cleatusvandamme716 5 месяцев назад +83

    "Death threats?"
    ".... well people WISHING me dead." lol

  • @CenerothXaris
    @CenerothXaris Год назад +185

    I have to say though I'm still confused how she got a single word like that trademarked and get legal standing.
    Imagine Apple going after everything that has "Apple" in their name, so weird.
    I would also like to note though that anybody could write a cease and desist. You don't need a lawyer to draw that up.

    • @luufia
      @luufia Год назад +8

      Disney doing it pretty successfully

    • @idontexist1966
      @idontexist1966 Год назад +10

      Apple has been doing that actually. They've went after people who use apples

    • @wes6244
      @wes6244 Год назад

      Apple isn't an informal word, whereas hon is.

    • @hakairyu1
      @hakairyu1 11 месяцев назад +4

      She may have gotten the trademark for restaurant names only, but then c&d’d people who wouldn’t be affected by that to bully them out of business anyway

    • @bunzeebear2973
      @bunzeebear2973 10 месяцев назад +4

      Hon is a partial word. Part of Honey. Really was surprized the big outdoor flamingo stayed. So gaudy.

  • @MSANTHR0P3
    @MSANTHR0P3 6 месяцев назад +85

    "Hon" belongs to Baltimore? Lol, don't come down South

  • @haleygates5823
    @haleygates5823 4 месяца назад +23

    Taking available food away from the chefs because someone complained is nuts! And how embarrassing and annoying for the servers to have to go back and forth to their tables telling customers what they ordered isn’t available anymore.

  • @greg6500
    @greg6500 5 месяцев назад +29

    "I didnt mean to, I accidentally trademarked the word and threatened everyone"

  • @christopherhall5361
    @christopherhall5361 5 месяцев назад +122

    "What's your name?"
    "Denise"
    "Karen, got it"

    • @FZDDLOL
      @FZDDLOL 3 месяца назад +2

      Time?

    • @anonymoussource1
      @anonymoussource1 2 месяца назад +1

      @@FZDDLOL It's a joke. "Karen" is slang for an obnoxious, overbearing woman.

    • @FZDDLOL
      @FZDDLOL 2 месяца назад

      @@anonymoussource1 ik but what time

    • @anonymoussource1
      @anonymoussource1 2 месяца назад

      @@FZDDLOL Gordon never says it, it's a joke by the commenter above.

  • @veselgana
    @veselgana Год назад +49

    Her apology is not sincere. What an actress!

  • @SOMEONE-jk9ui
    @SOMEONE-jk9ui 7 месяцев назад +66

    7:32 HER IMAGINARY TEARS EVAPARATED LOLLLL

  • @Vancoueber
    @Vancoueber Год назад +77

    Where do people find such reserves of patience... I would've walked out on Denise after 5 minutes

    • @scfc1015
      @scfc1015 11 месяцев назад +4

      I'd of made her tell the guests why everything has been 86ed....certainly wouldnt be doin that myself, boss or not

    • @mrsgamer9218
      @mrsgamer9218 5 месяцев назад +3

      Because some people have heart for the business.
      My ex boss was a bitch as well. Always yelling at me and giving me extra work while i was already working my ass off. Eventually my body couldnt handle it anymore so she kicked me out. I loved the work i did.... but she pushed me beyond my limit. I literally broke down. I had surgery a few months ago and i still have a long way to go before im healthy again.

  • @karameru880
    @karameru880 5 месяцев назад +34

    Finally, a episode I have not seen. I seriously thought there wasnt a single one left

  • @rogofos
    @rogofos Год назад +161

    to be fair to Denise, to my knowledge,
    this is the first time on kitchen nightmares that Gordon had anything good to say about the food

    • @CaleoGaming
      @CaleoGaming Год назад +57

      There was that one time where he was eating soul food (forgot the episode) and he finished his plate because he loved it.
      Another time he was eating a homemade cake and he thought it was great

    • @Powered1Buttercup
      @Powered1Buttercup Год назад +28

      @@CaleoGaming plus the bread pudding

    • @kommodorecdtv9597
      @kommodorecdtv9597 Год назад +34

      He also liked the desserts of a couple restaurants! though neither made by the actual chef. one was by the dessert chef, the other made by the restaurant owners mom

    • @eetfuk3571
      @eetfuk3571 5 месяцев назад +4

      @@CaleoGaming he liked some food back in Kitchen Nightmares UK and I believe it was titled as "Gordon likes the food of the arrogant chef".

    • @squeallymaniac
      @squeallymaniac 5 месяцев назад +2

      ​@CaleoGaming but that wasn't the American version. Denise may have been the only one on the US version

  • @RUYINAETENGsMEDICDIARY
    @RUYINAETENGsMEDICDIARY Год назад +176

    She has great staff!🥺🥺🥺

  • @RUYINAETENGsMEDICDIARY
    @RUYINAETENGsMEDICDIARY Год назад +146

    When Chef Ramsay says "wow wow wow"😹😹😹

  • @tampabayrails
    @tampabayrails 7 месяцев назад +55

    Sun: Being bright as normal
    Denise: *forgets sunglasses*
    Also Denise: 86 the sun

  • @carnivorouswatermelon
    @carnivorouswatermelon Год назад +145

    I don’t think there’s anything more consistent than potatoes

    • @dongraham4760
      @dongraham4760 6 месяцев назад +5

      Exactly , those french fries were cooked for too long in under temperature fat , thats how they come out !

  • @GorillaTable
    @GorillaTable Год назад +69

    “Execute order 86”

    • @jsevestjanova
      @jsevestjanova 2 месяца назад +1

      Best comment in this thread 😂

  • @sr.flipflop5951
    @sr.flipflop5951 Месяц назад +8

    11:24 Best part of the episode: the immediate music switch after complimenting the food 😂

  • @NH-tb2sm
    @NH-tb2sm 5 месяцев назад +24

    Chef Ramsay comes up with the funniest insults, a flamingo's turd is an unusual one.

  • @macrobunker8578
    @macrobunker8578 3 месяца назад +9

    I always wonder if Gordon is just being too hard on plain restaurant food, and then they make a comment like "We don't season the fries"

  • @ruthiemay423
    @ruthiemay423 3 месяца назад +14

    "Here's a quarter. Get a rat to gnaw that thing off your face!" - John Candy... just seemed appropriate here...

    • @Ljgaming826
      @Ljgaming826 2 месяца назад

      I take pride in the fact that I am a great father lol a mix between uncle buck, cousin Eddie , Danny tanner , mix in a bit of gunny heart man lolllol the real men that raised our generation

  • @praetor_official
    @praetor_official 8 месяцев назад +26

    "86 the sweet potato fries and we got the muthafuckas cookin"

  • @HFC786
    @HFC786 Год назад +434

    Nothing beats the bakery episode

  • @Yani-Mari
    @Yani-Mari 5 месяцев назад +41

    I was not expecting that 😭💀 27:09

    • @RemyVincent-yv6bd
      @RemyVincent-yv6bd 3 месяца назад +4

      That was straight up 😂

    • @Rumbloooo
      @Rumbloooo 13 дней назад +1

      The way Denise's little smile left IMMEDIATELY

  • @thebrownkpopper7810
    @thebrownkpopper7810 2 месяца назад +7

    She didn't actually apologize lol. She was basically like sorry for yall getting up in arms for just a word

  • @hankmesker
    @hankmesker 5 месяцев назад +24

    I could used all that 86 food , especially those steaks they looked good to me.
    She threw them away just because they overcooked one. Crazy.
    I hate that North America wastes so much food, when in other countries people are starving..
    Sad

    • @maloneysmushroomfarm7539
      @maloneysmushroomfarm7539 5 месяцев назад

      You’re so right… why we utilize everything that can be used

    • @NativeWarrior88
      @NativeWarrior88 5 месяцев назад +4

      Me too! As an American, our food laws are ridiculous! The govt forces us to throw out so much food that is perfectly fine! And here I am, going hungry a lot because I have to choose between my life and death meds or food and unfortunately, the meds win! So to see her throw away food like that, makes me just absolutely sick!

    • @MemoristCed
      @MemoristCed 2 месяца назад

      @@NativeWarrior88 Now imagine if the government that mandates so much waste and loss managed your meds.

  • @isabellawidmer
    @isabellawidmer 3 месяца назад +2

    Bro, the way I HOWLED at Gordon's reaction to seeing the owner's picture plastered all over the menu was absolutely horrendous. Oh, my Lord, that was so funny. I needed that laugh, y'all 😂😂

  • @Seanidor
    @Seanidor 5 месяцев назад +14

    Dang, Denise has such an evil smile when Gorden tells her that she's been very devious.

  • @jamnoise72
    @jamnoise72 Месяц назад +12

    Whenever Gordon says 'Lovely hair!' what he really means is...
    'WTF is that shit on your head!?' lmfaoooo

  • @dominikherrmann9581
    @dominikherrmann9581 Год назад +39

    Bro this passive agressive dude just asking: "I thought I ordered medium rare didn't I?" seems very pleasant to be around

    • @neryn9020
      @neryn9020 8 месяцев назад +21

      Bro this sarcastic dude just judging people that he only saw for 3 seconds seems very pleasant to be around.

    • @ems901
      @ems901 5 месяцев назад +1

      @@neryn9020lol

    • @gg-eo6ez
      @gg-eo6ez 4 месяца назад +4

      To be fair I'd be pretty fucking pissed if I ordered a medium steak and got a well done one instead

    • @dramagramatales3145
      @dramagramatales3145 Месяц назад

      Hot steaks can continue cooking once pulled and plated. But not an excuse, you should be served what you order. Canceling menu items, ridiculous, if it doesn't work, then your recipe needs changing. I go to restaurants where I like what I'm served.. I tip my servers, if food is comped for any reason I tip including comped food items.

  • @taurus_chic_88
    @taurus_chic_88 5 месяцев назад +16

    86 during service? It's like she wants to fail and have the staff hate her

    • @DarlingNikki2
      @DarlingNikki2 5 месяцев назад +4

      All that 86ing was bizarre and so wasteful! I really wanted to see the reaction of the people at table 52 lol! Such stupidity like hers didn't deserve rescuing in my opinion but I am glad that for the sake of the staff that stuck with her the restaurant continued to do well until she chose to sell it.

  • @craneywatch
    @craneywatch 11 месяцев назад +33

    Wow, I can see noctulescent clouds at 2:41. They are reach the highest attitude among the rest of other clouds, up to 90 km!

  • @Hearts4Celestiaax
    @Hearts4Celestiaax Год назад +67

    Talking to Gordon Ramsey is like therapy

  • @rodrickmaclean9660
    @rodrickmaclean9660 4 месяца назад +7

    She's a horrible person and owner not only threaten to sue people but also throwing out food so nobody orders it, among other things as well. Gordon is great at what he does on this show as well as the hotel hell show

  • @alienfiregod
    @alienfiregod 5 месяцев назад +10

    The fact that she was switching between crying and not crying so quickly during her "apology" makes me not believe a single word of it. Plus, people like her are never that easily changed. I'm glad she changed enough for the business to do well though

    • @Hedning1390
      @Hedning1390 5 месяцев назад

      Well, you're just about as much an idiot as her. You don't understand how basic emotions work. Switching between crying and not crying is normal. She is probably mostly sad that everyone hates her, but it's still real sadness.
      Also the show is heavily edited with absolutely no regard for continuity.

  • @madliberal7710
    @madliberal7710 6 месяцев назад +6

    Denise was a selfish gold digger for copyrighting the word "hon" and it boggles my mind she was able to legally own it as the word was being used by the general public way before she copyrighted it.
    Glad that Chef Ramsay caught her lying about the copyright issue. I LOL when he caught her doing 86 this, 86 that schtick. To big an ego for owning just a restaurant in a minor city like Baltimore.

  • @MiraGabriel9
    @MiraGabriel9 5 месяцев назад +8

    It's amazing to se how Denise's face actually softens as she transforms. At the end of the program she looks so different!

  • @AK47BLACKice
    @AK47BLACKice 6 месяцев назад +5

    Umami burgers is doing the same thing, trying to trademark the word “umami”. It’s extremely shady business practices that nobody likes and supports.

  • @tinyitger2nz
    @tinyitger2nz Год назад +37

    There should be some come back to the regulatory team that allowed her to trademark the term 'hon' in the first place

  • @Pammellam
    @Pammellam 6 месяцев назад +8

    I love that Gordon helps out in the kitchen, giving tips and lessons to the cooking staff and the chief chef. I know that they are qualified to do the work but giving them some tips on methodology from his great experience is just amazing and so helpful. He is an amazing person to be able to help this restaurant owner get back on track.

  • @robynveronica3254
    @robynveronica3254 10 месяцев назад +11

    She’s such a child. I’m glad she retired. She was sooo toxic to her employees

  • @verraque
    @verraque 6 месяцев назад +12

    denise presumably writing out a hit list while that town hall meeting is going on lol why tf is she taking notes

  • @liltishaable
    @liltishaable Год назад +46

    The young chef is so handsome. That’s all a learned 😅

  • @priscillasalzberg5349
    @priscillasalzberg5349 3 месяца назад +5

    I have never heard Gordon Ramsay speak so beseechingly to someone. Denise made a lot of people hate her and actually threaten her and somehow did not understand how her suing people caused that over the exclusive use of one word that is so beloved. It represents an entire culture and only she is allowed to use it and it was around everywhere before her trademarking it.

  • @ShilohSmith
    @ShilohSmith 3 месяца назад +6

    I wonder if chef Ramsay knew how many lives he’d be not just changing but SAVING when he started kitchen nightmares.

  • @squeallymaniac
    @squeallymaniac 5 месяцев назад +8

    "Oh Janet, I trust you" she literally sounds like Elizabeth Holmes 27:35

  • @DebbyKrish
    @DebbyKrish 6 месяцев назад +7

    Never seen Gordon so composed. Instead of yelling the owner into the ground (deservedly) he seemed so speechless…

  • @curtispandachuk9323
    @curtispandachuk9323 5 месяцев назад +6

    Asparagus lesson = like why don’t you just give me a dishwashing lesson in the middle of service?

  • @bf3949
    @bf3949 5 месяцев назад +15

    He needs a pink jumpsuit sponsoring Pepto Bismol like a NASCAR driver.

    • @NativeWarrior88
      @NativeWarrior88 5 месяцев назад +1

      That would be hilarious!!! And it would add yet another element of comedy to the show! 😅

    • @kosmic_tarantula547X
      @kosmic_tarantula547X 5 месяцев назад

      😂

  • @francotabone4047
    @francotabone4047 Год назад +59

    I love Gordon Ramsay of how he tackles the difficult situations he meets and bring out the joy in the staff to work in a better environment. I always follow his wise words of saying things with the right solutions. He is magnificent and worth to watch such episodes of his as we all learn so much. Gordon Ramsay is a great asset to such delusion owners who think they are doing the right things and are in denial. The way he handles them with so much prudence, and straightforward truth makes GR a mastermind for restaurateurs, bravo!

  • @GrampiesCorner
    @GrampiesCorner Год назад +94

    It wasn't right for her to trademark a word people have been using for generations!!!!
    I am glad she did well after the episode and was able to sell out and retire. Everyone deserves a second chance, no one is perfect.

    • @bunzeebear2973
      @bunzeebear2973 10 месяцев назад

      Maybe she should trademark the word b!tch? Get the bikers and truckers and construction workers after her.

  • @johnnyecho
    @johnnyecho Год назад +89

    What’s hilarious with the “diners” is that, suddenly everyone’s a gourmet expert.

    • @DizziJaden
      @DizziJaden 3 месяца назад

      I know that's what I've always found fishy. Every episode where Gordon is spectating "We've never had a night like this." Definitely hired diners

    • @dwoodman26
      @dwoodman26 2 месяца назад +5

      ​@@DizziJadenThey literally say in the episode that 'word has got around that Chef Ramsey is in town', so of course people show up at the restaurant to see what happens, chill your conspiracy berries!

  • @tjbooker9948
    @tjbooker9948 4 месяца назад +9

    She even 86'd the floor mats as soon as Gordon left the kitchen.

  • @c.t.p.9821
    @c.t.p.9821 7 месяцев назад +34

    Her arguing with him over the pronunciations of the menu was just maddening...

    • @ejburgess
      @ejburgess 6 месяцев назад +14

      She was just playing with him

  • @hewhoisonewiththeforce8643
    @hewhoisonewiththeforce8643 Год назад +82

    800 Dollars worth of food wasted...crazy
    That's a lot in my currency

    • @unkownboi67is_unavailable62
      @unkownboi67is_unavailable62 Год назад +15

      Its allot anywhere especially since there was no need for it

    • @thebookwitch895
      @thebookwitch895 7 месяцев назад +3

      Especially because restaurants buy food at a cheaper costs than regular people, which means it's an even bigger volume of ingredients wasted

    • @icystormi
      @icystormi 6 месяцев назад +4

      I could buy 2-3 months of groceries with that money and they just threw it out 😭😭

    • @bh9723
      @bh9723 2 месяца назад

      no one gives a toasted tea cake about your currency pal

    • @dramagramatales3145
      @dramagramatales3145 Месяц назад +1

      Throwing as an the food is one thing but she cost her servers tips,

  • @Rod-zilla
    @Rod-zilla Год назад +56

    the word HUN is NOT exclusive to Baltimore , we use in Australia and have done so since i was a kid .... I'm 61 now.

    • @pearlinekerr6687
      @pearlinekerr6687 7 месяцев назад +9

      They didn't say it was exclusive to Baltimore. It is a universal nickname which is short for honey.

    • @fredvp
      @fredvp 6 месяцев назад +4

      The south uses it a lot

    • @C1984_FR
      @C1984_FR Месяц назад +1

      South of where?I
      Every country has a south.

    • @Lenny77199
      @Lenny77199 11 дней назад

      @@pearlinekerr6687we KNOW

  • @jarnovanderlaan9002
    @jarnovanderlaan9002 6 месяцев назад +21

    20:28 Poor Greg he looks so stressed

  • @Alex_McFarland
    @Alex_McFarland Год назад +35

    Chef Greg definitely loves KORN

  • @RealCarringtonInstitute
    @RealCarringtonInstitute 5 месяцев назад +15

    39:25 - That was a bit bold to grab Chef's cheeks, "hon" 🤣

  • @rileydiamond703
    @rileydiamond703 Год назад +194

    At first I hated her and really wished the restaurant would go down. But honestly it took guts to go on TV and say and do what she did. I forgive her for being a b**ch. Hope she does well.

    • @AlexxeMJFAN
      @AlexxeMJFAN Год назад +32

      She was retired last year, and closed the restaurant. But the restaurant survived for a really long time, and that's really good !

    • @rexex345
      @rexex345 Год назад +9

      Yeah the place basically survived it's full lifespan, that's always a success

  • @RUYINAETENGsMEDICDIARY
    @RUYINAETENGsMEDICDIARY Год назад +41

    She's really proud wow. Not accepting corrections at all😮😮😮

  • @geraldrutchik8791
    @geraldrutchik8791 6 месяцев назад +9

    Love the huge pink flamingo as a landmark. That was smart.

  • @duffbaker9554
    @duffbaker9554 9 месяцев назад +8

    I'm guessing there's a connection with the pink flamingo, the hairspray, kitsch, etc. to John Waters?

  • @TheCoolProfessor
    @TheCoolProfessor Месяц назад +2

    Elementary copyright law: You can't copyright a word.

  • @dsa2591
    @dsa2591 7 месяцев назад +5

    This is the favorite episode I've watched so far. Something similar happened in the gardening community when a family trademarked the words "homestead," "homesteader," "homesteading," and "urban homesteading." In fact, they trademarked about 20 commonly used gardening words and started sending out C&D letters, forced people to take down established websites and even take books off of shelves. The problem was, they did this to the wrong person, a lawyer who was determined to defeat them. The whole gardening community got behind him and financed his lawsuit. He won! The trademark office cancelled all of his trademarks. Then there was Mark Zuckerberg, who tried to trademark the words "face" and "book." Talk about an uproar from the internet community! He got knocked down too. Just don't be an asshole in pursuit of profit and you'll be fine.

  • @HECKproductions
    @HECKproductions Месяц назад +2

    imagine how someone would REACT™ to someone trying to copyright a commonly used word

  • @kenwyntheking
    @kenwyntheking Год назад +76

    Chefs are artist. Let them express themselves.

    • @AirynnAlysha
      @AirynnAlysha Год назад +3

      indeed

    • @SensaiGaia1
      @SensaiGaia1 11 месяцев назад +4

      Definitely! Instead using paints etc they paint with food and taste buds 😁