✅ NEW Gateway with External Antenna Ports! - T-Mobile 5G Home Internet Arcadyan TMO-G4AR - Unboxing

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  • Опубликовано: 23 ноя 2024

Комментарии • 303

  • @NaterTater
    @NaterTater  Год назад +5

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    • @TomohawkInsanity
      @TomohawkInsanity Год назад

      Is the anyway you can reveal the SKU on this gateway? I have fought with t mobile for weeks trying to get it.

    • @0my
      @0my Год назад

      3 bars in the basement might be 3 bars when connected to 4g

    • @NaterTater
      @NaterTater  Год назад +2

      @0my it was 3 bars on b12 and my point is 3 bars does not tell if you have good band or good speed. 2 bars of a good band can easily beat 5 bars of a bad one for example.

  • @lonster3000
    @lonster3000 5 месяцев назад +4

    I swapped my Arcadyan for the G4AR yesterday, the guy at the T-Mobile store was great, helped me get it all set up before I left the store. I can see noticeably better speeds already just by putting it on the same location I had the old one. Very happy.

    • @NaterTater
      @NaterTater  5 месяцев назад +2

      Very good! Note those are both Arcadyan. Old one is KVD21, new is G4AR

  • @Zeyek1
    @Zeyek1 Год назад +16

    after calling corporate they came up to the conclusion that in order to get tgis new product i have to wait until one of the t-mobile stores gets them. (inland empire california)

  • @Slim1423
    @Slim1423 28 дней назад +1

    My neighbor has that newer white T-Mobile gateway, and it loads movies extremely fast on his streaming device. Like just a few seconds. It impressed me!

  • @vaxick
    @vaxick Год назад +9

    Exactly what I figured, for those using the internal antennas, it's no better nor any worse. I appreciate you mentioning this at the end of the video as it's something some in the TMHI community need to hear.

    • @NaterTater
      @NaterTater  Год назад +3

      I always try to be honest!

    • @tolust
      @tolust Год назад

      ​@@NaterTateryou are always the best Nate !

    • @frankiegunnz8066
      @frankiegunnz8066 7 месяцев назад +1

      @@tolust Get a room you two!
      Just messing with ya!....lol

  • @Bamaoutdoors
    @Bamaoutdoors Год назад +20

    Can't wait to see your testing with an antenna!

    • @NaterTater
      @NaterTater  Год назад +4

      Very soon!

    • @joeneighbor
      @joeneighbor Год назад +1

      Ya me too. And the comparison tests with external.

    • @Vyraxium
      @Vyraxium Год назад

      Yep I'm waiting to see that too

    • @NaterTater
      @NaterTater  Год назад +3

      @Vyraxium ruclips.net/video/RU0yrPR2qzg/видео.html

  • @greeniz2k7
    @greeniz2k7 Год назад +9

    Thanks for continuing to do these types of videos. My T-Mobile home internet used to be constantly 100-300 down, but for the last month or so it maxes around 60 and frequently drops lower... never know if it's going to be 50, or 20, or 1 (rarely that low)... even though nothing has changed. Guess there's more users in the area now, idk

    • @NaterTater
      @NaterTater  Год назад

      Yes, likely more users

    • @ExploringLifeWithChris
      @ExploringLifeWithChris Год назад +1

      I’ve had the exact same problem in the past two months. It’s driving me crazy. 😖

    • @chriswright8074
      @chriswright8074 6 месяцев назад +1

      You don't get priority data with home Internet

  • @lstanford23
    @lstanford23 Год назад +8

    I'm so excited about the new gateway. Good video as always Nater Tater!! Thank you for informing us.

    • @NaterTater
      @NaterTater  Год назад +1

      Thanks for watching!

    • @spyplane3979
      @spyplane3979 Год назад

      That new gateway been waiting for . So much more versatile versus having topen one.

    • @YuriDiBello
      @YuriDiBello 8 месяцев назад

      Hey man, I just got the new gateway but I'm a truck driver and I use this internet on my truck. So I install a proxicast ANT-126-002, cylinder antenna, how can I get the best of it? And wich port should be the best to put the antenna, since my have just one cable. Thanks.

    • @NaterTater
      @NaterTater  8 месяцев назад

      @user-ej9gm1ty9p i dont think 1 cable will work/work well. You need a MIMO antenna like amzn.to/3ITIcmh

  • @randalllucas9983
    @randalllucas9983 Год назад +4

    Nate, please comment on how the unit does with heat dissipation.

  • @DaleV-o5m
    @DaleV-o5m Год назад +3

    Nater, I use the extra USB port on the back of the gateway to power a small USB fan to cool the gateway. Works really well.
    Dale V

  • @ChrisTechnician
    @ChrisTechnician Год назад +4

    We still have the Nokia trash can gateway with T Mobile Home Internet and its been working great and we got it since it came out 2 years ago im surprised its lasting this long

    • @NaterTater
      @NaterTater  Год назад +1

      Not bad!

    • @VanLoweLawnCare
      @VanLoweLawnCare Год назад +1

      My Nokia kept randomly restarting the last month or two on its own. Tried calling tech and getting the New Arcadyn but the can't decide what you get. I ended up with another Nokia, that has already randomly disconnected all my wifi devices and I had to power cycle it.
      Also trying to set up a new line to get the Gateway has proven to not work. Apparently the only way to actually guarantee the new Gateway is to go to the store. The problem, none of the stores around me have it yet! 🤷🤦

    • @VanLoweLawnCare
      @VanLoweLawnCare Год назад

      @@Bryan-Hensley I have terrible Topography and need a cell booster for my situation. Another problem I have with my Nokia, is that even with the cell booster, it won't pick up 5G when my Phone, that is also T-Mobile is in the same room as the Home Internet and both almost right under the inside antenna. I definitely believe this new gateway would solve that with being able to have an antenna easily hooked up to it rather than just the booted signal.

    • @ramonakearns2101
      @ramonakearns2101 3 месяца назад

      I had optimum cable, so I recently changed to T-Mobile home Internet. Are you saying that I should continue to use the optimum username and password for this gateway? What about my laptop and printer? What are your thoughts ?

    • @NaterTater
      @NaterTater  3 месяца назад +1

      No. Same as optimum wifi ssid and password. Then all your devices will automatically connect to TMHI

  • @MorbidGod391
    @MorbidGod391 Год назад +4

    8:57 THANK YOU! I talk to so many customers who change their WiFi and they have so much problems! It’s such a simple solution…

  • @SPVCEMVNMUSIC
    @SPVCEMVNMUSIC Год назад +2

    I'm assuming the other USB-C port is for connecting to a PC or other device that supports the typical network over USB protocols similar to hotspot/jetpack devices. Can't imagine any other use.

  • @VNV67
    @VNV67 Год назад +2

    If you do a 2x2 mimo make sure you get 90 degree elbow SMA adapter for the gateway. Because they come out of the bottom pointing down. Plus they are cheap.

  • @SpeedUpThatComputer
    @SpeedUpThatComputer Год назад +3

    This gateway's design should have been the design from the start. Whoever thought a box with antennas placed at each corner would be best at getting a signal should be fired. I got the arcadyan and it's very sensitive to how i have it rotated.

  • @Beerjunkieguy
    @Beerjunkieguy Год назад +2

    I bet they don't have enough to go around for awhile. I'm looking at this for a possible move in November to a rural area.
    Thanks for the look and see.

    • @NaterTater
      @NaterTater  Год назад

      You're welcome! They seem to have decent stock at the moment.

    • @Beerjunkieguy
      @Beerjunkieguy Год назад

      @@NaterTater It's sad because the rural property I just bought has Tmobile towers as close as 2 miles but they tell me they won't let me get Home Internet there yet. Closest neighbors are spread out every half mile or so. Very poor area so it's doubtful they've maxed out the area yet.

    • @lucidsmoker2452
      @lucidsmoker2452 Год назад

      set up a business account worked for me@@Beerjunkieguy

    • @270Winchester
      @270Winchester Год назад

      ​@@Beerjunkieguyif you have a friend or family that lives in an eligible address you can go to the T-Mobile store and just try a few addresses. I got service at my house by registering at my grandparents house the devices ain't geolocked.

  • @boltfan5333
    @boltfan5333 Месяц назад

    Just swapped out my Nokia 5G21 Gatewy for the G4AR and getting amazing speeds. With the Nokia, Ping used to be in high teens up to 35, downloads were up to 150 Mbps but typically around 50 Mbps (as low as mid teens) uploads were low single digit up to mid teens. The local T-Mobile store set up the new G4AR Gateway in shop so when I got home all I did was plug it in and BAM my internet took off. Ping is consistently 8-12, downloads range from 275-550 Mbps and.uploads at 40-60 Mbps. This is without an external antenna. I'm less than a mile from the tower but do not have line of sight from inside the house because of a tall 2 story house that blocks the tower. I was going to get an outside antenna but with these speeds I may save the money. For those wanting to upgrade to the G4AR or G4SE Gateways you'll need to contact your local brick and mortar T-Mobile store to see if they have them in stock and if they'll do a warranty exchange. Otherwise you'll have to pay for an upgrade to Home internet Plus at twice the price.

  • @kooper6176
    @kooper6176 Год назад +2

    Out of Verizon,att & tmobile what one has the best cellular wifi you have used. So what one would you recommend to get for the best internet and has the best options in the internet settings for gaming and every day use?

  • @izgoy-club
    @izgoy-club Год назад +5

    Hi Nate. Another great video. I have a question about the latency and the packet loss. My 5G tower is about 150 yards away, and I easily get 500 mbps down / 50 Mbps up, and during certain times I can get close to 700 Mbps down and over 150 Mbps up. However, my latency is never below 53 ms, and quite often I get a pretty high packet drop rate, even though sometimes I get 0% packet drop. So, for me it's not uncommon to get between 10% and 20% packet drop. This is on T-Mobile Small Business connection with a static IP, while being hard-wired to the 5G modem (via my own router). Do you have any thoughts on why my latency is always so high and why I get a high error rate, while having very good download and upload speeds? I can bandwidth lock in my 5G modem.

  • @AAtta-3286
    @AAtta-3286 Год назад +8

    Nate you saved my knees bruising from begging for the new gateway! I've called with no success. I still have the original Nokia for the last 2 1/2 years and wanted to try the new unit because of its antenna hookups and more bands. My speeds hover around 200 download and 20 upload but for some reason the reception gets terrible and every week or two i have to reboot the unit and then i'm good to go. I have the fan on top, wifi turned off and use my own TP Link router. I'm coming to the conclusion that the Chester unit is the way to go . One question, with all the TMobile units, how do you use the same TMobile app to check specs or even install a new gateway. Do you delete the app snd start from scratch each time?
    Many thanks
    Anthony

    • @NaterTater
      @NaterTater  Год назад +3

      the tmhi app recognizes you're hooked to a new gateway and asks you to login. so no need to delete, just have to sign in with admin password.

    • @AAtta-3286
      @AAtta-3286 Год назад

      @@NaterTater once more, many thanks! I was hoping you could snag a new gateway so I can see if was worth while trying to get one. Seems like it's the "same old" except for the antenna connections.
      Many thanks about utilizing the app. I have a second gateway and wanted to test if it worked any better, but from all your tests, I think it's a lost cause.

    • @michaelcarson8375
      @michaelcarson8375 Год назад +1

      @AAtta-3286 I turn off every accesspoint but the ethernet ports and let my router handle everything. The room I have the t-moble gateway in has had a rough summer, but 97F room temp doesn't my gateway.. I only had problem when the other radios were enabled.

  • @GlenBlanchard
    @GlenBlanchard Год назад +2

    Can’t wait for your next video let us know how the wayform antenna works

  • @GlenBlanchard
    @GlenBlanchard Год назад +1

    Grate job Nate tried to get one no luck will try later keep us updated thanks

  • @Step-n-Wolf
    @Step-n-Wolf Год назад +1

    Hello Nate! Always love your reviews. Anxious to get one of these for off-grid.

  • @villaincorp7728
    @villaincorp7728 Год назад +1

    i am wondering if that extra usb-c might be for something like VR units etc. my Quest 2 uses usb-c. maybe can plug it directly into gateway and not have to use wifi?

  • @shaneg79
    @shaneg79 Год назад

    I was getting 25 on the noise ratio on 5G and around 19 on LTE. i was getting really good speeds with band 41 on 5G and it used either 66 or 2 for LTE i can't remember i was using all indoor antenna connected to the 4 ports on the back. i really liked it the only reason i sent the gateway back is because when i called optimum to cancel they asked why i said T-Mobile was gonna give me Internet for 30 they said they would match that plus take another $5 off because I'm on autopay for the next year. So i went from paying $40 to $25 with optimum.

  • @raehorrell4160
    @raehorrell4160 Год назад +4

    Hey buddy. So I currently have the original Arcadyan gateway but I desperately need this new gateway just for the external antenna ports. I'm approximately 2 miles from the nearest tower but there's a lot of trees between here and there. How do I go about getting this one? I'm wondering if T-Mobile will swap out gateways with me.

    • @liemnguyen5264
      @liemnguyen5264 Год назад

      Let me know if you know a trick to swap out. I am in the same boat and TMO said "No way" 🙂

    • @Trollberg
      @Trollberg Год назад +1

      called one store by me and they said no problem

  • @catgyrl68
    @catgyrl68 Год назад +2

    Sorry, I know this is a bit off-topic, but I'm going to be receiving my new Tmobile gateway tomorrow, and have a question about hooking up my cable. I currently have a Netgear Router connected via ethernet to an Arris modem, and a coaxial cable from the wall connected into the Arris. (This house is super-old, and I did not set this stuff up!) As the new Tmobile gateway does NOT have a coax cable, will I still be able to use it? I did see something about using a MoCA 2.5 adapter, so I purchased one. Now I'm wondering if this will actually work. Any help from anyone is much appreciated!!

    • @NaterTater
      @NaterTater  Год назад +2

      You can return the MoCA adapter. Your old ISP is the Arris modem and it gets "the internet" from the coax cable. Your new tmobile gateway gets "the internet" wirelessly from the cell tower so it does not need the coax. Unplug the ethernet cable from the aris (other side stays in the netgear router as it is) and plug it into the tmobile gateway and you should be all set.

    • @catgyrl68
      @catgyrl68 Год назад +2

      @@NaterTaterYou rock! Thank you very, very much! I got my Script all set up for turning off the wifi, too. Appreciate you very much. 🙂

  • @randalllucas9983
    @randalllucas9983 Год назад +1

    Have you heard any discussion about current users not being able to get this gateway?

  • @jhr2112
    @jhr2112 10 месяцев назад

    Good information, thank you. I was hoping use this in my motorhome, turn off its Wi-Fi and feed it into my pepwave router. The router is an older one but I have since upgraded the rooftop antenna to a husky 8x8 mimo. Pepwave plugged into four and then plug the T-Mobile into the other four. Now having second thoughts about that scenario since you are unable to turn off the T-Mobile Wi-Fi modem. Just got it and set it up so I'll give it a test run plugged into the rooftop end to that and see what happens.

    • @NaterTater
      @NaterTater  10 месяцев назад +1

      you can turn off the t-mobile wifi! ruclips.net/video/Qy-f8xfPk4s/видео.html

  • @binglassiter1732
    @binglassiter1732 Год назад +1

    Very informative video. I do have a couple questions.
    How did you get the new modem? Did you open a new account? Did you have to beg to get the new gateway? My arcadyan needs to be replaced and would like to get this gateway. The arcadyan needs reset everyday as it loses signal.
    Thanks.

    • @NaterTater
      @NaterTater  Год назад +1

      Yes and yes. took about 4hrs on the phone, two visits to local corporate tmo stores and a few calls to other tmo stores.

    • @TADSkewd
      @TADSkewd Год назад

      @@NaterTaterdid u ultimately get it from a tmobile corp store? The tmobile rep I spoke to said the only way I can exchange my gateway for the newer one is through the stores 😢 if they have one…

  • @lindamachado5687
    @lindamachado5687 Год назад +1

    I ordered the 5g Home internet 2 days ago, and was assured that I would be receiving the new TMOG4AR Gateway by the representative, but my shipping notification indicates that I’m getting the ARC KVD21 Gateway. I’m not happy!
    I told her that if they were going to send me the older model that I didn’t want it. She told me not to worry, that I would definitely be getting the new white one.
    Not sure if I will even set it up. I may just be returning it and not even starting service because I feel that I was deliberately lied to.
    It’s supposed to be delivered in 2 days on Monday.

    • @NaterTater
      @NaterTater  Год назад

      happens often

    • @fluffehgamer4712
      @fluffehgamer4712 Год назад

      Well in a way the rep was in the wrong the reps can’t guarantee which one ull get

    • @justinr9753
      @justinr9753 Год назад

      What did you end up getting?

    • @lindamachado5687
      @lindamachado5687 Год назад +1

      ⁠@@justinr9753ARC KVD21. Terrible signal. I’ve boxed it up and will be returning. Was only receiving 20-30 mbps.

  • @boltfan5333
    @boltfan5333 Месяц назад

    Have you found a cooling fan that works with the G4AR? Because of it's form factor and location of cooling vents I haven't been able to find something that will work. Thanks

  • @silverspoke1
    @silverspoke1 Год назад

    ii have been tying to get the g4ar since august just confirm g4ae will arrive on 11/20/2023 this is tne third gateway in my account

  • @ajsolik10
    @ajsolik10 Год назад +1

    Can you compare this to the yeacomm nr610? Would you get better speeds with the yeacomm mounted outside or the gateway with a 4x4 mimo?

  • @civsully1740
    @civsully1740 Год назад +1

    Ad a brand new T-Mobile home internet customer (this week) I'm glad to find your channel! The router I received is a model KVD21. I have a Netgear MR60 mesh system already in the house. I thought it would be just as simple as connecting the T-M router to the MR60 with the ethernet cable and all would be great. However no matter what I try the Nighthawk app doesn't see T-Mobile? Do you have any experience with something like this? The MR60 worked fine with my existing Starlink router. I decided to try out T-M due to the big price difference going forward. Starlink already did a price increase and it seems like future hikes are coming. I have no access to cable so wireless is my only option at the moment. Thx for any thoughts on this. Great stuff here on your channel and just subscribed.

    • @NaterTater
      @NaterTater  Год назад

      That's odd, it should see the tmobile gateway for sure. The ethernet is plugged into the WAN port on the Nighthawk? You might have to adjust the WAN settings on the Nighthawk to be setup for dynamic ip/dhcp for thrle WAN connection. Many use a personal router with tmobile including myself.

    • @civsully1740
      @civsully1740 Год назад

      @@NaterTater thx for your quick reply. Yes I connected to the Netgear Nighthawk mesh router with an ethernet cable but it just doesn't see TMobile. Do you know of any Mesh system that is plug and play for the KVD21? Thx again and a great channel!

    • @motowndrive
      @motowndrive Год назад

      That's odd, I have the Nokia 'trashcan' and Google Nest Mesh is plug and play with it. It might be issues with the Nighthawk I suspect. NB: my Google Nest Mesh is the AC version and not the latest model if that helps.

  • @vietdragon5610
    @vietdragon5610 Год назад +1

    do this 1 you have to order it??

  • @keithsupian6603
    @keithsupian6603 2 месяца назад

    Great video sir, One question.. the trick you suggested, are you saying to set the wifi network to the same network name I have as on my Xfinity settings in my wifi listings section?

    • @NaterTater
      @NaterTater  2 месяца назад

      yes but only if your plan is to turn off the Xfinity wifi (or getting rid of that service all together). Doing so would allow all your current devices to automatically connect to the T-Mobile gateway/wifi.

    • @keithsupian6603
      @keithsupian6603 2 месяца назад

      @@NaterTater Thank You 🙏 for your quick response. We are just trying out the T-Mobile unit so I don’t want to jeopardize my settings with Xfinity quite yet….. So if decide to keep T-Mobiles service will I be able to go back/reset the unit at a later date?

  • @trendynick3650
    @trendynick3650 Год назад +2

    I was waiting for this video! Thanks Nater Tater. Did you have to start a new account to obtain the gateway? A local rep told me they would swap it out with my current Ark when they get more. ( current gateway is acting up ) thank buddy, see ya in the group 😁💪

  • @mattlord2906
    @mattlord2906 Месяц назад

    Got it. Connected pc, fast, 2 androids, great. Tv doesn't want to connect to Samsung. I checked a few things. I understand I can customize it. But it should just connect like the phones and PC.

    • @NaterTater
      @NaterTater  Месяц назад

      @mattlord2906 turn off wifi band steering. Which means have unique ssid for 2.4ghz and 5ghz.

    • @mattlord2906
      @mattlord2906 Месяц назад

      @@NaterTater I saw in RUclips short, that option. My modem/router came with a mesh router as well

  • @1911loaded
    @1911loaded 9 месяцев назад

    One thing I'll say is we've been using the service 3 years. I decided to stop using the built in wifi and add a dedicated router. Bingo! Trouble free internet since then. 5 months now with the dedicated router and we've not had any streaming issues like before. For the cost of the service it's hard to beat

  • @liemnguyen5264
    @liemnguyen5264 Год назад +1

    Did you have to sign up for new account to get the new Arcadyan TMOG4AR gateway? I've tried my best to no available. They said I have to stick with the current KVD21 no matter what. ☹

    • @NaterTater
      @NaterTater  Год назад

      Yes

    • @CommodoreFan64
      @CommodoreFan64 Год назад

      I was told the same thing on call, and in store the lady was clueless(funky nails so long it's like how do you type with them?), and didn't even know what I was talking about, they should just sell them outright at full price to existing verified customers who want them. I'm grateful that I at least got a Sagemcom gateway when I signed up back in February this year, and have had overall good results with it unmoded.

  • @SecureCPU
    @SecureCPU Год назад +1

    Hey, love your videos!
    Do any of the T-Mobile 5g gateways have a modem/bridge mode? Or would u recommend any 5g gateways that have a modem/bridge mode? We have ports open and want to use this as a backup solution, but need those ports to work

    • @jordanhazen7761
      @jordanhazen7761 Год назад +3

      None of T-Mobile's gateways offer these options, but even with third-party equipment, and even when using IPv6 where you do receive a non-NAT'ed /64, port-forwarding won't work due to the T-Mobile network being set up to block all unsolicited incoming connections. I've heard, but not confirmed, that customers with the business version of this service (TMBI, which requires a valid EIN number) and who pay extra for a static IP can request incoming connections be unblocked. Otherwise, using a VPN (terminating to a device behind the TMHI gateway) is the only real solution for accepting incoming connections.

    • @NaterTater
      @NaterTater  Год назад

      What Jordan said

    • @SecureCPU
      @SecureCPU Год назад

      @@jordanhazen7761 thanks for the reply & info! Really appreciate. This actually answer a bunch of questions for me.

    • @SecureCPU
      @SecureCPU Год назад +1

      @@NaterTater thanks! Keeps the vids coming!

    • @izgoy-club
      @izgoy-club Год назад

      The Inseego offers the bridge mode, which is called IP pass through or IPP.

  • @randellhendrix7721
    @randellhendrix7721 Год назад +1

    YOU GOT ONE! Sweet!

  • @ebachy
    @ebachy Год назад +1

    Do you think they would swap mine out if it is is still working well? Our first one was a black one and kept shutting down, so they replaced it with a white one with the screen on top. I just tested and got 570 download and 30 upload midday on a Sunday.

    • @NaterTater
      @NaterTater  Год назад

      No and why would you want to replace one that fet 560/30mbps?

  • @matthewholt9501
    @matthewholt9501 Год назад

    Can't wait for your next video nater wanna see how the External antennas work. fingers crossed 🤞 HYPE

  • @johnrussell8367
    @johnrussell8367 7 месяцев назад

    Great info....I still have the old Nokia gateway from T-Mobile and constantly have issues. I saw that they send you the gateway that supposedly works in your area. Should I just call T-Mobile home Internet and tell them I need a new modem/gateway? Cost? Any tips to getting new to replace the old?

    • @NaterTater
      @NaterTater  7 месяцев назад +1

      Yes. ruclips.net/video/r1wlZkPLMpI/видео.html

  • @MrWolf387
    @MrWolf387 Год назад

    Where was this when i got the 1st gen as a truck driver having sit just under my passanger seat need this so i can put a antanna out side my cab 🤣

    • @NaterTater
      @NaterTater  Год назад +1

      It was in development. 🤪

  • @nickklaene9429
    @nickklaene9429 Год назад

    Thanks for the videos. I live in the Cincinnati area and get a great signal on the Nokia gateway. I also helped a friend to set up an Arcadyan at his home in Florida. He does not get a great signal but it's better than Hughes Net. You have had multiple T-Mobile gateways. Do you use the same app on your phone for all of them? I am going to Florida to help my friend and would like to use my phone since I use Mint (T-Mobile) and can see where the cell towers are. Also, he does not want to drill holes in his house to run an antennae. Is there a problem of putting a gateway outside on a covered porch, attaching an antennae and maybe using a mesh system to get the signal into the house. Sorry if this is not the correct place to ask these questions. Nick

  • @lattermanstudio
    @lattermanstudio Год назад +2

    Ok….STILL waiting on a 4x4 test 🤔

  • @Bluedino6996
    @Bluedino6996 4 месяца назад

    You should do a video for us showing disassembly of this gateway, to see if it's possible to unplug gps like the kdv21. I have used kdv21 for probably 2 years now and its getting tired, i would like this new gateway but I'm afraid of not being able to unplug gps, as I'm close enough to my registered address that geofencing will not give me away but a clean gps signal will confirm it 😂

    • @Bluedino6996
      @Bluedino6996 4 месяца назад

      Btw if i had any other option for Internet i would take it. But only other option is hughesnet and its literally unusable, a joke, ripoff.

  • @pinkzki6473
    @pinkzki6473 5 месяцев назад +1

    anybody having a problem with this gateway constantly rebooting itself? mine keeps doing it and i already talked to tech multiple times and swapped gateways with new one and it keeps doing it. tried different power cable that provides 65 watts vs its provided cable that goes up to 45 watts. still no fix. im about to try 3rd party router, reinserting sim card. i have external 4x4 MIMO antenna and when it works my speeds are great with 500ish down 20-50 up and idle ping 20-25.

    • @NaterTater
      @NaterTater  5 месяцев назад

      Did you replace the power supply? Is it plugged into a surge protector or directly to the wall outlet?

  • @fluffehgamer4712
    @fluffehgamer4712 Год назад +1

    Nate any idea if existing customers will eventually be able to get one like in a few months or so?

    • @NaterTater
      @NaterTater  Год назад +1

      they typically don't let customers swap gateways on the same line unless its warranty and then its with the same unit.

    • @michaelcarson8375
      @michaelcarson8375 Год назад

      @@NaterTater That sucks, but at least you were honest about that.

  • @Tim-Temple
    @Tim-Temple Год назад

    Have you compared both t-mobile Sercomm’s TMO-G4SE Arcadyan TMOG4AR GWs with the 3rd party antenna yet? Snd if so which GW would you recommend for residential (not busineess) use for those who NEED the external 3rd party antenna for an acceptable signal?

    • @NaterTater
      @NaterTater  Год назад

      I haven't gotten my hands on the G4SE.

  • @ModernNeandertal
    @ModernNeandertal 9 месяцев назад

    You have so many videos. Can you give a link to your video where you hook the T Mobile gateway to the External Antenna Ports. Thanks. I just subscribed after watching this particular video.

    • @NaterTater
      @NaterTater  9 месяцев назад

      Check out Waveform Cellular Antennas for T-Mobile and Verizon Home Internet: ruclips.net/p/PL8d9FovK2dNS1HuMabIm8hspYa7nlXpPP i'm not sure which video you want but all the antenna one are here.

  • @gigasipke
    @gigasipke 6 месяцев назад

    We have the Nokia 5G21 and have had it for a few years. The last few months it has been cutting out and the speed has slowed down a bunch. Nothing has changed as far as I know to the tower we access. So how do you go about getting one of the Arcadyan TMOG4AR units? Can we call T-Mobile and ask for it as a replacement? For reference we always get 2 bars on the Nokia unit, download used to be 40Mbs and up was about 4Mbs, but now it sometimes goes to down 10-20Mbs and up .04 - 1Mbs. Depends on the day but overall performance is down so I'm thinking new hardware like the Arcadyan TMOG4AR should help. I don't use an external antenna so I like that this one has the option of adding a Waverform without needing to open it up.

    • @NaterTater
      @NaterTater  6 месяцев назад +1

      ruclips.net/video/r1wlZkPLMpI/видео.html

    • @gigasipke
      @gigasipke 6 месяцев назад +1

      @@NaterTater Awesome, thanks. You're helping so many of us.

  • @PeterNyhlen
    @PeterNyhlen Год назад +1

    Does it have a web interface like the Nokia grey cyclinder or do you have to use their app?

    • @NaterTater
      @NaterTater  Год назад +1

      technically yes to both. web interface is worthless while app is only. ostly worthless

  • @michaelcarson8375
    @michaelcarson8375 Год назад +2

    Great work as usual.

  • @jschmidt96
    @jschmidt96 Год назад

    How is the heat on this gateway compared to the other gateways? Does it still need a fan to keep it cool?

    • @NaterTater
      @NaterTater  Год назад

      Seems OK. Just keep it in a conditioned space.

  • @Pinhead_larry265
    @Pinhead_larry265 Год назад

    Unfortunately, all of the T-Mobile stores in my area do not have enough new gateways to keep up with demand. I had to warranty exchange my old gateway. I asked about this new gateway and the salesperson states that people have been asking for them like crazy and T-Mobile is only releasing a select few at this time.

    • @NaterTater
      @NaterTater  Год назад

      True

    • @baoanprounited
      @baoanprounited 11 месяцев назад

      Is this new router better than the old one speedwise and range without the external antenna? Verizon just released a Wifi 6E router, to me the 6E is a considerable upgrade compared to the normal 6 in speed

    • @NaterTater
      @NaterTater  11 месяцев назад +1

      @baoanprounited the white gateways are roughly the same speed wise as the black sagemcom. Wifi 6e is better but wifi will never improve your ISP speed.

  • @jrgaln
    @jrgaln Год назад

    Hi Nate I just went back to tmobile from frontier. I have a netgear ax4200 mesh wifi system and I'm running a double nat and am getting half the speeds because of it. Is there a way I can setup a bridge mode so that I can maximize speeds?

  • @nelhead4807
    @nelhead4807 Год назад +2

    How did you go about getting this unit ?

    • @NaterTater
      @NaterTater  Год назад +2

      New customer

    • @nelhead4807
      @nelhead4807 Год назад

      @@NaterTater I was going to go that route but wasn’t sure if it would work

  • @meeratadipatri9747
    @meeratadipatri9747 4 месяца назад

    There are two slots inside. Why you did not show which slot it goes in?

    • @NaterTater
      @NaterTater  4 месяца назад

      @@meeratadipatri9747 I don't follow. What slots are you referring to?

  • @person12307
    @person12307 5 месяцев назад

    tmobile just made their service avabile for address with the tower being .5 miles away im kinda wondering what speeds ill get since i can pretty much see the tower from the driveway

    • @NaterTater
      @NaterTater  5 месяцев назад

      Depends on many factors but being close certainly helps. Only way to know is to try it out.

  • @FrankRizzo804
    @FrankRizzo804 Месяц назад

    Have you ever found a way to view (hack) the advanced cell metrics on this particular model? Thanks.

    • @NaterTater
      @NaterTater  Месяц назад

      @FrankRizzo804 yes, ruclips.net/video/Qy-f8xfPk4s/видео.html

  • @michaelbeighley3807
    @michaelbeighley3807 Год назад +1

    Hurry with the next video of the g4ar with external antennas lol. In chomping at the bit waiting hehe.

    • @NaterTater
      @NaterTater  Год назад +1

      I'm working on it

    • @michaelbeighley3807
      @michaelbeighley3807 Год назад

      @NaterTater thanks, btw how the heck you get one of those, I've been trying forever lol.

    • @VanLoweLawnCare
      @VanLoweLawnCare Год назад

      ​@@michaelbeighley3807me to, and it's been a headache with no success so far. Just set up a return for a sagecom after ordering on Thursday and after being promised I would get the new gateway

  • @blaykethemushroom7461
    @blaykethemushroom7461 5 месяцев назад

    Nate, I live not far (maybe 1.5 miles) from the nearest tower. But there is a couple hills blocking direct view to the tower. What would be the best antenna for me to get to improve my signal? I have the Nokia 5g Tmobile router.

    • @NaterTater
      @NaterTater  5 месяцев назад

      Waveform QuadPro collabs.shop/gqhat7

  • @donloggins863
    @donloggins863 Год назад +1

    My question is how do you talk T-Mobile into sending you the new one?

    • @NaterTater
      @NaterTater  Год назад

      They only send it to new customers (ie new line of service).

  • @crazyhass84
    @crazyhass84 Месяц назад

    I just got my device. Love it but the lan ports don't work! Need to get this connected to my amplifi d router!
    My Cheeta had a wlan port. No such port on the tmobile!

    • @NaterTater
      @NaterTater  Месяц назад

      This G4AR and all the TMHI gateways I know of have LAN ports on them. Which model do you have?

    • @crazyhass84
      @crazyhass84 Месяц назад +1

      ​@NaterTater g4ar. I can connect a computer the the lan ports but not my amplifi router... my cheeta i was using before I got the g4ar had a wlan port for going to my router... which worked fine.

  • @stopminingmydata
    @stopminingmydata Год назад +1

    What is the name of the app you were referring to at 24:15?

    • @NaterTater
      @NaterTater  Год назад

      HINT ruclips.net/video/Qy-f8xfPk4s/видео.html

    • @DavidEmbrey
      @DavidEmbrey Год назад

      Any update on when or if Hint is able to control WIFI on/off?

  • @DJ_Driven
    @DJ_Driven Год назад

    Hey Mr. Nate, curious about the 5G business router what would be your recommendation on a T-Mobile router model # that you can disable the integrated Wi-Fi? I currently have the T-Mobile model: Fast 5688W, but looking to upgrade to an external antenna custom mounted up high for maximum signal strength.

    • @NaterTater
      @NaterTater  Год назад

      The way to go to get the best performance is a 3rd party gateway like ruclips.net/video/3belU1bmEh0/видео.html

  • @JunkerDC
    @JunkerDC Год назад +1

    How do u get it i tryed but they said only new custumers can get it

  • @diymanual
    @diymanual 8 месяцев назад

    When you add an external antenna, does it boost both transmit and receive? Meaning, will my WiFi signal be stronger compared to just using the internal antenna?

    • @NaterTater
      @NaterTater  8 месяцев назад +1

      The antenna is only for the cellular (both transmit and receive) but does not affect the Wi-Fi.

    • @diymanual
      @diymanual 8 месяцев назад +2

      @@NaterTater So the only way to increase WiFi is to add Mesh?

  • @EnVyTheLength
    @EnVyTheLength Год назад +1

    I’ve notice I’m being throttled after 50gigs a month of data. I called t mobile customer service and the representative confirmed this. Anybody else run into this issue?

    • @NaterTater
      @NaterTater  Год назад +2

      you dont have tmhi unlimited then. either the tmhi lite or a hotspot plan.

  • @ChrisM-wv4gs
    @ChrisM-wv4gs Год назад

    hopefully stronger antennas will work with it.

  • @NoCommentaryLife
    @NoCommentaryLife 10 месяцев назад

    Hi nate, one final question. How do you request a newer model? do you just call them or do you go in store and ask for a newer model with your old model in hand?

    • @NaterTater
      @NaterTater  10 месяцев назад

      "Yes", see ruclips.net/video/r1wlZkPLMpI/видео.html

    • @NoCommentaryLife
      @NoCommentaryLife 10 месяцев назад +1

      ty much appreciated @@NaterTater

  • @Blu3ManiC
    @Blu3ManiC Год назад +1

    Not worth it for me to lose the $25 price to get this new one. Will wait for them to start floating around metro stores since it has the same modem as the old arcadyan anyway.

    • @baoanprounited
      @baoanprounited 11 месяцев назад

      Unlike Verizon, Tmobile doesn’t raise price when u change router. Wanna know how? I just switched from the Black Arcadyan to the Sagemcom, completely doesn’t affect my $25 price plan

  • @Trollberg
    @Trollberg Год назад

    can you use your hack to turn on/off WIFI like the original? so i can connect my old router

  • @williammiller353
    @williammiller353 Год назад

    Question, I have a peplink router, currently using a sim data card, would I be able to hook this gateway to my LAN connection on the router and take advantage of my external antenna as well as having an extra wired internet connection? I have the ability to switch from my sim card to another internet connection, I was hoping I could use this gateway for that. Thanks

    • @NaterTater
      @NaterTater  Год назад

      Depending on your peplink device you should be able to use this gateway as a 2nd WAN either through an ethernet port or even a "wifi as WAN" configuration where the peplink connects to the tmhi gateway's wifi.

  • @Priceless406
    @Priceless406 5 месяцев назад

    i don't know if you see the comments on these older videos but I'm using the sagecom and im thinking of buying another sagecom and putting the terminals for the outside antennas. im at the point where i have no 5g at all and my LTE is b71 band rsrp is -115 rsrq is -16 rssi is -84 and my siNR is -22. They said i was in the ultra capacity zone but obviously I'm not with this setup. My question is what should i go with to get decent connection im about 6 or 7 miles away from tower also but also not breaking the bank i don't want to spend over 300

    • @NaterTater
      @NaterTater  5 месяцев назад +1

      Your best but for that budget is a used waveform 4x4 setup which I do see on sale online every so often. You want a directional outdoor 4x4 MIMO antenna.

    • @Priceless406
      @Priceless406 5 месяцев назад +1

      @@NaterTater thank you alot sir

  • @aaaosorno
    @aaaosorno Год назад

    Hello Nater Tater, is there a way to connect an older Asus router to this gateway like shown in other videos and shutting down the 5G signal?

    • @NaterTater
      @NaterTater  Год назад +1

      Yes, use the app ruclips.net/video/Qy-f8xfPk4s/видео.html and then basically plug ethernet from WAN on asus yo the gateway ruclips.net/video/q3OyFZZ9cNA/видео.html

  • @bova2467
    @bova2467 10 месяцев назад

    Where did you happen to get it? I called the support line and stores near me and they haven't even seen one. Thanks

    • @NaterTater
      @NaterTater  10 месяцев назад

      ruclips.net/video/r1wlZkPLMpI/видео.html

  • @richardpelzer4049
    @richardpelzer4049 Год назад

    Tmobile says if the external antenna does not improve reception, or makes it worse,, return it for a new one...

  • @BigJackXLT
    @BigJackXLT 7 месяцев назад

    Can you turn the WiFi off? Like completely off, not just hide the SSID, but actually turn it off and use just Ethernet to feed another WiFi system? Does it force you to use their NAT or can you pass an address through to your own router?

    • @NaterTater
      @NaterTater  7 месяцев назад

      yes, disable wifi with ruclips.net/video/Qy-f8xfPk4s/видео.html You will always have t-mobile's CGNAT on their TMHI and you'll also have their gateway NAT which you can't disable. Using tmobile business 5G with the optional static IP does get you closer to what you're asking if using a 3rd party gateway with a passthrough mode.

  • @MikeHawk42O
    @MikeHawk42O Год назад

    Where did you find the new G4AR? I've been on the phone with 611 which told me I could only get one from a corporate store. I have called 20 stores within 200 miles of me and cant locate one

    • @NaterTater
      @NaterTater  Год назад

      They arent in stores yet. New customers/lines are eligible if there is stock in the warehouse to ship.

  • @heelbeavans01
    @heelbeavans01 Год назад

    Do u cable internet too as a back up or just t mobile home internet as your main source? Thanks

    • @NaterTater
      @NaterTater  Год назад +1

      The main reason I got into cellular internet is because cable and fiber are not available at my address. I technically have 5 or 6 cellular ISP's now for all the testing I do. I currently have 3 hooked up to my router so multiple backups.

    • @heelbeavans01
      @heelbeavans01 Год назад

      @@NaterTateroh ok

  • @frontier9142
    @frontier9142 Год назад

    Am I missing something or did you NOT put a link to this new T-Mobile Gateway?

    • @NaterTater
      @NaterTater  Год назад

      What kind of link to this new gateway would you like?

  • @stevenfrazier8939
    @stevenfrazier8939 Год назад

    Are you going to review the The Shield 🛡RM520N-GL by Chester Tech Repairs?

  • @frank-bmtz
    @frank-bmtz Год назад

    How were you able to get the new gateway sent to you? They refused to send immemorial because I’m a current customer.

    • @NaterTater
      @NaterTater  Год назад

      ruclips.net/video/r1wlZkPLMpI/видео.html

  • @ledb95
    @ledb95 5 месяцев назад

    Can you still get this device today or is it better to go with newer box

    • @NaterTater
      @NaterTater  5 месяцев назад

      This is one of the newest still

  • @monohydrate2
    @monohydrate2 4 месяца назад

    Do these work with the $10/month 30 gigabyte t-mobile 5g hotspot plan? I called t-mobile the rep said it only works with home internet not mobile hotspot but I feel like it should work!

    • @NaterTater
      @NaterTater  4 месяца назад

      It does!

    • @monohydrate2
      @monohydrate2 4 месяца назад +1

      @@NaterTater Thank you for confirmation!

  • @neighborhudsnipr9626
    @neighborhudsnipr9626 9 месяцев назад

    Can’t get it to recognize the antenna ? I moved cables around took everything outside still nothing 😢

    • @NaterTater
      @NaterTater  9 месяцев назад

      It needs 5G signal to switch to external. If you have poor 5G at your house you need to drive the gateway closer to the tower with an external antenna, get it to switch to external then unplug it and set it up at home and power it on.

  • @takahiroyoshiyuki
    @takahiroyoshiyuki Год назад

    Good luck cooling that thing. I’ll stick to the old model

    • @Zeyek1
      @Zeyek1 Год назад +1

      no need it has a built in fan

  • @cgolance
    @cgolance Год назад

    Would this gateway be compatible with a Parsec Husky Pro 7-in-1 Antenna?

    • @NaterTater
      @NaterTater  Год назад

      Yes it should be. You would likely need to experiment with the 4 antenna cables and their hookup order.

  • @00justincredible00
    @00justincredible00 11 месяцев назад

    i haven't gotten mine yet and they said i can not pick which modem i want .. so i have to get the one you are showing here , do i HAVE to have it in a window? also how will i know what band is good for my house / area?

  • @guapogestapo4500
    @guapogestapo4500 2 месяца назад

    does this have overheating problems like the older ones?

    • @NaterTater
      @NaterTater  2 месяца назад

      @@guapogestapo4500 not that I have seen

  • @lostbeerman
    @lostbeerman Год назад

    So hook up an antenna 📡 see what happens 🤔

    • @NaterTater
      @NaterTater  Год назад

      ruclips.net/video/RU0yrPR2qzg/видео.html

  • @W3STSiD3
    @W3STSiD3 6 месяцев назад

    how do i go about switching to this gateway? just call customer service?

    • @NaterTater
      @NaterTater  6 месяцев назад

      ruclips.net/video/r1wlZkPLMpI/видео.html

  • @chrispalmer9802
    @chrispalmer9802 3 месяца назад

    Where do you see the advanced cellular metrics at?

    • @NaterTater
      @NaterTater  3 месяца назад

      @@chrispalmer9802 TMHI app

    • @chrispalmer9802
      @chrispalmer9802 3 месяца назад

      @NaterTater ok. My gateway is at home just delivered so I'm gonna hook it up tonight. I don't even see that TMHI app in my play store though

    • @NaterTater
      @NaterTater  3 месяца назад

      @@chrispalmer9802 they've been migrating to the t-life app. But you can try this one too ruclips.net/video/Qy-f8xfPk4s/видео.html

  • @MrOhnoitsthesoundguy
    @MrOhnoitsthesoundguy 2 месяца назад

    Can I disable WiFi on my G4AR so I can use my router?

    • @NaterTater
      @NaterTater  2 месяца назад

      @MrOhnoitsthesoundguy yes! Best to use the hint app ruclips.net/video/Qy-f8xfPk4s/видео.html

  • @Jpantab
    @Jpantab Год назад +1

    Sad…impossible to get..