Why Locksmiths Struggle with Google Business Profile Verification and How to Overcome It

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  • Опубликовано: 10 сен 2024

Комментарии • 123

  • @synestheticnation
    @synestheticnation Год назад +9

    I have a locksmith company that gained over 220 5 star reviews. Been around my area for 7 years and gained lots of clientele throughout the years. I change my hours and a couple of other pieces of info on the listing and boom listing suspended. I have been off of Google for 3 months… I’ve dealt with a few Google product experts and even hire a company that got another suspended locksmiths listing back up and not even they can get my listing reinstated even with all paperwork, licenses, etc. I think this should be a basis for class action lawsuit and all the legitimate locksmiths should get together somehow and fight this. Understandable it’s a “free service” but they have a monopoly on this entire thing and not being listed with reviews is pretty much career suicide. Completely unfair and it’s affecting so many people that have worked their tail off to get where they’re at

    • @BuffalockandKey
      @BuffalockandKey 4 месяца назад +1

      I'm in a similar situation, wondering if you ever got it resolved and if so how.

    • @synestheticnation
      @synestheticnation 4 месяца назад

      @@BuffalockandKey nope, I was actually able to talk to a Google rep from my business profile and they told me they were going to help me with all the proof I had lololololol. Still to this day my listing isn’t back up, multiple email threads and they are saying there are “back end issues” and I have to wait. It’s been 1 year and two months. Another locksmith in my area just got suspended as well. I think they are trying to push us to local services and force a pay per lid / pay the highest amount you are willing to pay method.

    • @al94939
      @al94939 Месяц назад

      wow that is harsh.
      Hoping it works out for you

    • @synestheticnation
      @synestheticnation Месяц назад

      @@al94939 still suspended

  • @illdilli
    @illdilli Год назад +7

    Changed my hours once and was kicked off Google. Lost thousands of dollars in calls and thought I might have to move to a different city and restart a new business. Learned it happened to another locksmith and took him 3 years to figure it out! I thought I was done but luckily got back on after a few months. Something needs to change. Google has way too much power to destroy people's lives.

    • @JoshGuimond-vd6so
      @JoshGuimond-vd6so Год назад +1

      Same thing happened to me a month and a half ago. Still going through the process.

    • @coreyh7323
      @coreyh7323 Год назад

      Me too man. I would get 30 calls a day to less than a call a day. My business has been devastated since October 2021. Finally, I am starting to get calls but cannot get verified for Adwords or Google Guarantee

    • @synestheticnation
      @synestheticnation Год назад

      How long ago did it happen to you?

    • @synestheticnation
      @synestheticnation Год назад

      @@JoshGuimond-vd6sobeen going through it for 3 months and even hired Google product experts silver gold and platinum but they can’t get me reinstated

    • @jaymoney4265
      @jaymoney4265 Год назад

      @@synestheticnation April 20th

  • @FTRVDenny
    @FTRVDenny Год назад +5

    We have massive scammers around Pittsburgh. They secured the name of nearly every town around here so when someone googles locksmith near them, they get the scammers. Then they call us because someone with a heavy accent screwed their locks up. #Lockboss

  • @ImGumbyDangit
    @ImGumbyDangit Год назад +2

    I remember when the internet was new and I was designing and publishing websites, we had tricks to get our listings to the top of the search results. SEO is now a huge business.
    I have to maintain the Google Profile for our Fire Department.
    Tricky. #LockBoss

  • @adrianv.holley7497
    @adrianv.holley7497 Год назад +2

    It took a bit of patience for me to get verified. I am running my own business out of my garage to get my feet on the ground. Not really a mobile locksmith per se, but didn't want to list my home address on google. I used the post verification but as soon as I entered the code my account was verified and then locked because I didn't have some information input correctly. Google doesn't provide you with a lot of help when it comes to fixing issues. Finally got it active but it was a test of patience. Thank you PJ and Sam for the helpful tips! #lockboss

  • @2815Juan
    @2815Juan Год назад +3

    I find it strange that in California where I work. I need to be licensed to work legally in this state. Yet Home Depot, Ace Hardware and these types of stores are cutting keys and now making transponder keys with unlicensed people. Makes me think I should stop paying my state licensing fees if these box stores don’t have to.
    What’s your guys thoughts on this?

    • @IowaLockDoc
      @IowaLockDoc Год назад

      Totally sympathize and agree.

    • @clksupplies
      @clksupplies  Год назад +1

      I hear you, imo the license is more like a tax than anything -PJ

  • @brianschwartz1260
    @brianschwartz1260 Год назад +2

    Man I'm going through this now and I hired a Google partner to take care of spent a lot of money with seo company and didnt work .I've lost thousands of dollars worth of business because of this and 3 months and still waiting I'm working with my Google partner and this is so frustrating.Been in business for 8 plus years have license insurance etc .Just one more hoop to jump through.Nothing ever happens to bad actors but people who follow rules pay the price .

    • @IowaLockDoc
      @IowaLockDoc Год назад +1

      Hey Brian, got one word for ya....SAME!

    • @latorrenceingram684
      @latorrenceingram684 Год назад

      Same here bro it's because the Israelis joined forces to put money together on a bunch of phony ads to push all of the little American guys out in our own country that's crazy but true

  • @IowaLockDoc
    @IowaLockDoc Год назад +1

    Thank you for the video and the commitment to the community.
    This has been a PIMA...
    I've followed all of Google's direction, sent a video of me in my van, the logo on the side, my business card, my ALOA membership, I drove my van to my cross-street and to my home physical address, got the special code by snail mail and used it. The Google mailer was expected mail and obvious...but the email from the website was not tried, but it is a lot of money for a single addess use.
    I do have domain authority code embedded into the web page code.
    Maybe I'll try the google rep if that is a new option. It's the only one untried.

  • @dm4800
    @dm4800 Год назад +2

    Great information for when I branch out. #lockboss

  • @tomcason5399
    @tomcason5399 Год назад +4

    I am grateful to Sam for his info. I used his tips from the first time PJ had him on. It took a while to get verified. I stuck with it and it was the best thing ever for my business. Almost all of my business comes from Google. It is
    unbelievable!
    #Lockboss

  • @thelocknut7509
    @thelocknut7509 Год назад

    I just recently got verified and my experience wasn't great but not horrible. It took 5 or 6 weeks in total. Ultimately, even though I am a mobile locksmith, I wound up with the postcard verification method. If you have a local marketing company near you, chances are they have the experience to get you through it much faster.

  • @jmr
    @jmr Год назад +1

    Verification wasn't very hard when I did it. Just had a postcard sent to the house and typed in a code. I think it's changed to Business Google thing by Google in the last 19 minutes. #lockboss

  • @urgencylockout
    @urgencylockout 3 месяца назад

    Guys, I will keep this short and sweet and tell you as a former Google Business Profile tech support from 2014-2022. Citations will be a huge factor here. Google will go beyound just the typical NAPs ( Name Address and phone number.) These citations not just have to be live but also indexed by data aggregators. Google will see how optimized they are for consumers with reviews, videos, real photos and so on.
    Big brands have penerated local listings hurting real local locksmith. We also had problem with marketing and SEO agencies creating fake businesses and selling the leads to local Locksmith. I will keep it short because there's so much going on.

  • @MrTechKey
    @MrTechKey Год назад

    The big thing that is frustrating about being on google, is the calls you get from scammers that are telling you that Google needs more information or that your business is not verified. I did google how to check if my business was verified after receiving soooo many calls about that. I was able to verify that my profile was verified. I used to think that I got a lot of scammer calls as an individual, until I started my locksmith business. I am curious about how many other locksmiths are receiving calls from people claiming to be from google trying to scam them.

  • @LuckyStrike01
    @LuckyStrike01 Год назад +1

    I’ve been trying to get verified for a while now. It’s like a nightmare. This video is perfect timing for this. Google is where you want to be because that’s the first place people go to find a locksmith. #LockBoss

    • @IowaLockDoc
      @IowaLockDoc Год назад

      May the Google be with you...

    • @bstrickler
      @bstrickler Год назад

      Lucky, was it you who was looking for a Pak A Punch?

  • @TheKeyMan12
    @TheKeyMan12 Год назад

    Over my 15yrs of having my free google my business account I have had many Ups & downs… But I’m verified. I’m a mobile locksmith company but I was advised by a google rep to use my home address as a store front even though it’s not supposed to work that way because having an actual address attached to your listing will stop you from getting your listing suspended like a brick & mortar. My business depends solely on my google listing because that’s where all my business comes from & I had my listing suspended & it took me over 3yrs to get back up in the top 3 listed & it put me under & bankrupt & I was 1st on google under locksmiths in my area for many years & stayed super busy but thank god I finally got back to the 2nd spot of the top 3 at least which is good but I wish I had my 1st spot like I did for years. During the years I lost my listing I spent tons paying for google ppc & ad campaigns but none of it ever helped like the free listing not even close but It’s a struggle for sure. Also I get tired of all these key me locksmith listings being allowed to be listed as a locksmith because their not & should not be allowed to be… nobody likes them or uses them. People like me have had my locksmith business in my area for 23yrs since I graduated high school & opened my business & I’m mainly an automotive locksmith I make & program automotive keys & I also do auto, commercial & residential lockouts but also do commercial& residential lock work. I’ve never heard of the idea chat verification but they didn’t have that option 10 years ago or back in 2016 when I got suspended for no reason because in 2016 I had already had a GMB listing for over 5yrs but people like other locksmith business or your competitors in your area can report you for no reason to try to get you suspended & back then if google sent you an email about it to respond to & you happened to have missed it you were screwed because google would suspend you account for not responding. I check my listing religiously daily several times a day because it gave me severe ptsd when I got suspended because it turned my business & my life upside down financially & like I said took me from 2016 until 2020 to get back up to where I was showing up again in he high ranking area & now I’m doin 10 times better than I did back then 🙏#lockboss

    • @martinzember8721
      @martinzember8721 10 месяцев назад

      The formatting is challenging to read, but thanks for sharing

    • @martinzember8721
      @martinzember8721 8 месяцев назад

      I wanted to reread it so here is a formatted version (GPT, obviously):
      Over my 15 years of having my free Google My Business account, I've experienced many ups and downs, but I'm verified. I run a mobile locksmith company, and despite the norm, a Google rep advised me to use my home address as a storefront. This unconventional approach supposedly prevents listing suspension, crucial for businesses like mine.
      My entire business relies on my Google listing, and I faced a setback when it got suspended. It took over 3 years to regain my position in the top 3 listed, causing financial strain and bankruptcy. While I'm now at the 2nd spot, I miss the 1st spot I held for years.
      During the suspension, I spent heavily on Google PPC and ad campaigns, but none matched the effectiveness of the free listing. The struggle is real. I'm also frustrated with locksmith listings like Key Me, which shouldn't be allowed. I've been in the locksmith business in my area for 23 years, specializing in automotive services and handling various lockouts.
      I never heard of chat verification, and it wasn't an option when I got suspended in 2016. Competitors could report you without reason, and missing Google's email response could result in suspension. This experience gave me severe PTSD, and I now religiously check my listing daily.
      The suspension turned my business and life upside down, taking me from 2016 to 2020 to regain a high-ranking position. Thankfully, I'm now doing ten times better than before. 🙏 #LockBoss

  • @polarbear7334
    @polarbear7334 Год назад

    Being a new locksmith, have not done the google listing yet. Just becausevof all the troubles i hear locksmith have with getting verifed or they get kicked off google, #Lockboss

  • @glockaxis
    @glockaxis Год назад +1

    You have to have patience and persistence to get verified. Thanks for the tips. By showing us the process and hoops we might have to go though, it gives us understanding of what we might encounter. This in turn gives us clarity and the will to not give up. Thanks! #Lockboss

  • @italeevn6200
    @italeevn6200 Год назад

    is there listing for sale/buy in oerder to avoid all this problem ?

  • @bombmanize
    @bombmanize 4 месяца назад

    I’ve gone through all verification methods and still had my business taken down without possibility for appeal. My best guess is that it’s a combination of AI and the language barriers between the representatives. I have gone word of mouth for almost a year and Google just doesn’t seem to care

  • @breached7288
    @breached7288 Год назад

    This was interesting to watch. I like how everything was described and appreciate all the information about this. #lockboss

  • @donacres7937
    @donacres7937 Год назад

    I love your videos PJ Thanks for sharing. Don #Lockboss

  • @johnholding107
    @johnholding107 Год назад

    Thanks for the video. I hear all these stories and makes me nervous to change my own listing. #lockboss

  • @mikewest7673
    @mikewest7673 Год назад

    It's such a great video with so much good information, #lockboss

  • @andrewmasters2028
    @andrewmasters2028 Год назад

    Great tips for every #lockboss

  • @coreyjones7372
    @coreyjones7372 Год назад +1

    Great video. It's definitely a must watch for everyone doing locksmithing.I have been dealing with this for the last week so I just gave up. #lockboss

    • @clksupplies
      @clksupplies  Год назад

      I encourage you to keep going! -PJ

  • @robertcalkjr.8325
    @robertcalkjr.8325 Год назад +1

    They might be making it so hard in the hopes that the scammers will just give up and go away. #Lockboss

  • @gustavoaltube3353
    @gustavoaltube3353 Год назад

    Great info, PJ, I will be looking in to this verification! #Lockboss

  • @edkeel5007
    @edkeel5007 Год назад

    Great info, never thought about it.#Lockboss

  • @mikeblunt3997
    @mikeblunt3997 Год назад

    Great Topic to cover on the Kiosks!! So Frustrating because they are not truly a Locksmith- #Lockboss

  • @odinslockllc
    @odinslockllc Год назад

    Took me almost 6 months to get verified. The problem I had was getting them to explain the part where I show them where I am on a map. But it was worded weird like map profile or something like that. Once I did that then I was finally good to go. I still get more referrals from my yelp freebie listing than google business. Maybe the algorithm will get better. For something that’s free though it’s better than nothing and I’m mostly appt only right now so that may be another reason why I’m not getting pulled up. But there also seems to be a lot of other locksmiths that are not legit on my map and with that I mean it says there are locksmith in my area but it’s just a random business location and there is no locksmith there. Thanks for sharing! #lockboss

  • @Ghost_Os
    @Ghost_Os Год назад

    This #Lockboss got his verification card from Google in the mail, followed the instructions, and was immediately suspended. Multiple appeals, told my listing violated quality guidelines. Copied and pasted their guidelines into an appeal email, and highlighted how my listing did not violate a single aspect of their guidelines - on a point by point basis. It was like a doctoral thesis. 3 months later, received a response. "Thank you for contacting Google Business. It seems your listing is in violation of our quality guidelines. Your listing has been suspended". At no time, did they ever provide an example. And considering you can only do so much before verifying with their little postcard, pretty hard to see how the listing could violate anything. I'll try one more time after I study your video, but at this point in time, in my opinion, Google for Business is a joke without a punchline.

  • @Ropa_Redefined
    @Ropa_Redefined Год назад

    Excellent information. This topic was very helpful, and I'm so glad you guys touched base on that. #Lockboss education verified. Thanks guys. 👍

  • @Matttkoda
    @Matttkoda Год назад

    Great Video, PJ and Sam. This is a great video. Another way to get people aware of your business is to work with local law enforcement and first responders media staff to help educate people on what is a scam locksmithing business and according to local/state laws. #LockBoss

  • @gbeavis2490
    @gbeavis2490 Год назад

    Very informative. #lockboss

  • @NateGodin77
    @NateGodin77 Год назад

    Good info to help the small time #lockboss

  • @daveaedion
    @daveaedion Год назад

    Really good discussion on verifying with Google. Thanks. #Lockboss

  • @abelr11
    @abelr11 Год назад

    I'm glad I watched this. I have tried to get verified for a home baking business, but I never even received the post card. They are a pain to deal with. #LockBoss

  • @stephenzies8867
    @stephenzies8867 Год назад

    Thank You PJ And Sam For All The Helpful Information. #lockboss

  • @keyverseAl
    @keyverseAl Год назад

    Thank you for the info #LOCKBOSS

  • @johnteague136
    @johnteague136 Год назад +1

    Also…not to mention…it takes money…to make money…

  • @lowellforbes3208
    @lowellforbes3208 Год назад

    #lockboss verify is the key

  • @Pyrolock
    @Pyrolock Год назад

    great info for any #lockboss

  • @jeffk204
    @jeffk204 Год назад

    Great info! Thanks #Lockboss

  • @securetechlocksmithco.7383
    @securetechlocksmithco.7383 Год назад

    Good stuff #Lockboss

  • @Talkingparrot4dinner
    @Talkingparrot4dinner Год назад +1

    15-25 $ a click and their looking for 99 cent key covers.

  • @rigidedgelocksmith
    @rigidedgelocksmith Год назад

    wonderful content thanks #Lockboss

  • @nathand4001
    @nathand4001 Год назад

    Good info Thanks
    #Lockboss

  • @gkeyman565
    @gkeyman565 Год назад

    Real #LockBoss issues.....
    have a great day

  • @johnfalk6955
    @johnfalk6955 Год назад

    Great Video and Information for the #LOCKBOSS.

  • @jamesestep76
    @jamesestep76 Год назад

    That’s bs I’ve been n the locksmith bussiness all my life and I don’t feel I need to b verefied by a giant co. It boils down to who has the time and money again bs money is behind it all. Thanks James estep locksmith co #locksmith #lockboss

  • @tomwolf125
    @tomwolf125 Год назад

    Thanks to PJ and sam for the info that I think all small businesses can use. Go #Lockboss

  • @jeffhudgins9142
    @jeffhudgins9142 Год назад

    In my area, you don’t need to be listed. I’ve been around long enough that referrals keep me in business. I get to do what others are not interested in doing. #Lockboss

  • @IowaLockDoc
    @IowaLockDoc Год назад

    KIOSK? The inside scoop must be pretty funny. 😅😂😅

  • @dmklocksmithing
    @dmklocksmithing Год назад

    Finally got through this process after months of emails and frustration! I had many companies claiming to be partners with google calling to "help" for a fee. I decided to just be persistent and they finally approved me. #lockboss

  • @philherman5209
    @philherman5209 Год назад

    Great information, thanks Sam and PJ! #Lockboss

  • @jenniferpaulingbrowning8772
    @jenniferpaulingbrowning8772 4 месяца назад

    Today I learn googles not except anymore locksmiths on there platform theres a temporary hold

  • @Dayman0war
    @Dayman0war Год назад

    I agree that this is to help weed out bad businesses or scams, but i question anything that google does. They do so many shady things and get away with it because they have the market cornered. There are a majority of people that just want to start their own business and be left alone. Corporations and government don't want anyone doing that though. Sorry for the rant, I'm a newbie locksmith so i haven't done this yet for my business. #lockboss

    • @clksupplies
      @clksupplies  Год назад +1

      I hear ya, I generally feel the same -PJ

  • @brianogram5194
    @brianogram5194 Год назад

    Another great, informative, video. Being listed anywhere isn't easy because of the amount of scammers out there. #Lockboss

  • @vernondollhopf3249
    @vernondollhopf3249 Год назад

    great help #lockboss

  • @lawrenceslockservices
    @lawrenceslockservices Год назад

    Thank you! Just going through this very problem now. Great info! #Lockboss

  • @kennethjohnson359
    @kennethjohnson359 Год назад

    Great advice thanks #LOCKBOSS

  • @A4grayghost
    @A4grayghost Год назад

    #lockboss
    Amazing because everyone is going throw this right now

  • @Kobewankenobiofficial
    @Kobewankenobiofficial 11 месяцев назад

    Guys, we need solutions, not just complaints about it.

  • @JoshGuimond-vd6so
    @JoshGuimond-vd6so Год назад

    Saying that just going through the steps will fix the problem just simply is not true. Took me months to get verified and listed. 20 days later got suspended a day after I changed my hours, and added a business start date. Going through countless changes over the past month and a half did not fix the issue. My business listing only shows my website, business number, website, service areas, and description of my business. I am the only person authorized on my account. Sometimes Google will just not list you. Funny how my LSA, with all the same information, is listed no problem. That's a paid one though, they won't let you have the free one. Google is a complete scam.

    • @clksupplies
      @clksupplies  Год назад +1

      Sounds super frustrating…Josh, how did google verify you? -PJ

    • @jaymoney4265
      @jaymoney4265 Год назад

      @CLKsupplies they had me do it a few different ways. First, I had to take a video of my workspace, street sign, vehicle, equipment, business cards, etc. After that was verified, they said they needed to mail me a postcard. After receiving that and giving them the code, I then had to get verified for ads and LSA. They then needed pictures of my vehicle, pictures of my equipment, business cards, etc. I also had to provide them a copy of my business license, my business insurance, and run a personal background check through their affiliate company Evident, for advanced verification. My accounts are verified, and I have shown Google that I am indeed a legitimate business. I have a NASTF membership I sent them. I've been a paid member on Keypro for years, and I'm sure members on there could attest I am a valid locksmith.

    • @synestheticnation
      @synestheticnation Год назад

      How did you get reinstated? I got suspended after changing hours and a few other things and it’s been 3 months with no reinstatement

  • @pouncerminned863
    @pouncerminned863 Год назад

    I am verified, but I can’t run ads.

  • @LockChuck
    @LockChuck Год назад

    Thanks for the info #lockboss

  • @carllewis2207
    @carllewis2207 Год назад

    Keep making these informative videos, very appreciated! #Lockboss

  • @IceMan0003
    @IceMan0003 Год назад

    This is a problem. I have been in 'Google Jail' as one marketing company put it, for over a year trying to get my profile allowed. Will be looking into these suggestions. #lockboss

  • @polarbearsaysyummy5845
    @polarbearsaysyummy5845 Год назад +1

    Was easier when we still had Yellow Pages. #lockboss

  • @rhinson22
    @rhinson22 Год назад

    Good video but how about 1 on how to turn in these spam/scam company’s that list as brick and mortar but have no store front? Also as for Key me that are a crooked company as any with their stupid machines only reason they do it is to spam the map. Your guy there in the video gave them more credit than they deserve because they DO NOT send a locksmith out for car lockouts they send a freaking tow company. That to me is false advertising and should get them banned but that won’t happen.

  • @mitchellmay34
    @mitchellmay34 Год назад

    I had trouble getting listed on Google. I ended up hiring a outside company to get me listed. It took about 3 or 4 months, but they were successful. #lockboss I left my computer on and saw the bloopers. I am back to add to my comments. I think you could get away with looking more like The Wolverine actor Hugh Jackman. To clarify Hugh Jackman in character as the Wolverine.

    • @clksupplies
      @clksupplies  Год назад

      Haha, Hugh Jackman is awesome! -PJ

  • @jamestilly1748
    @jamestilly1748 Год назад

    Can you do a video on how to generate leads and get more customers #lockboss

  • @WarLockAndKey
    @WarLockAndKey 8 месяцев назад

    Whoa, I got an older HONDA ELEMENT. I can do the same…..Long live the TOASTER! #LOCKBOSS

  • @MrTechKey
    @MrTechKey Год назад

    I was able to do the postcard verification even though I am a mobile locksmith. I do not think that my exact location shows up on a google or google map search, even though I did use my home address for verification purposes. #Lockboss

  • @pouncerminned863
    @pouncerminned863 Год назад

    So how are scammers still being verified even if google does these verification steps? #LockBoss

    • @clksupplies
      @clksupplies  Год назад +1

      I would guess some still get through but it seems to be getting better -PJ

    • @rhinson22
      @rhinson22 Год назад

      Idk must be pretty easy because a TON still get thru look at the Denver area full of spam listings that are even Google guaranteed

  • @shakibhassain9110
    @shakibhassain9110 Год назад

    how to make muster key,i need full video

  • @benslockandkeylocksmithing9839

    #Lockboss

  • @johnteague136
    @johnteague136 Год назад

    Depends on how big you want to be…what I know..and who I know…. Scammers are not nice.. customers do not just trust anyone… #lockboss

  • @locksmithandmore9679
    @locksmithandmore9679 Год назад

    I didn't find it was hard. It was more of a pain setting up yelp, mapquest. Im only mobile but there are some work arounds to get listed. Now apple maps is a joke, don't bother with them. #Lockboss

  • @billpalmer3750
    @billpalmer3750 Месяц назад

    Been trying for months and still haven’t gotten anything done f$&k google

  • @jayybarra6236
    @jayybarra6236 Год назад

    Profile verification:
    #Lockboss