Awesome, thanks so much for this post. Second time my Oracle had this problem, first time I sent it in, but having to wait 10-14 days gets old quick, so I just completed this repair myself. Wouldn't have been able to do this without your help! One small correction, though: the "manual coffee hole" is the feeder hole for the top water inlet, not a coffee feeder. Whatever falls in there falls right through to the water tank bay. One more thing: the two top screws on the front require a VERY long Philips screwdriver. Make sure you have one before starting this job.
This was the most helpful video I could have found. Thank you! You went through each step with detail and visual context. I didn’t even know what was wrong with mine, but I saw this and thought, it couldn’t hurt and it is working perfectly! Some things just need a good clean :)
Thanks for sharing the repair! I am going to attempt a similar repair on my breville (not exactly the same model) that I believe also has dirty/stuck solenoid valves. This is one of the few videos I found showing cleaning of the solenoid valve instead of just 'replace the solenoid valve'. Great job.
Awesome guide, managed to use this to fix my milk frother not texturing my milk. Thought originally it was the air pump. Turns out it was not, it was the steam solenoid was a little dirty. On the right side of the breville as you look at the top. I took most of the hoses off and gave the ends a clean. Took apart the steam solenoid as much as I could and cleaned it out, blew through the hose going to the steam wand. Put back together and it was texturing milk again. Should have made a guide myself as this kind of information is just not out there at all!
I could not have attempted my own repair without your help. Thank you so much for posting. My hot water had stopped flowing and cleaning the solenoid fixed my issue!
great stuff, my oracle is having the same problem. Approved repair store said all Breville have this problem after 5 years -7 years and it would be hundreds to fix.... Im gonna try this first!
Great Video. Very good step-by-step. Love the tip for clearing the Service Mode (I did not need that... but down the road). Thanks for the effort to make this video!
Thanks Jonathan, this was beyond what i was hoping to find. It works better now. The Muriatic acid cleaned the parts very nicely. I did all 3 solenoids , but i have a Sage Oracle, so parts was sligtly different, but still the same procedure works for mine.🙌🙌😊😊
Absolutely amazing!! Thanks for taking the time to put up the video! Although i couldn't undo the the last really tight bolt even taking it apart and cleaning it a bit and putting it back together seemed to get it working again from now.. think its due to limescale build up in my case.
Thanks for the video, I have a side note for prevention in the Oracle - to avoid getting the solenoid valve stuck run the backflush regularly every couple of days, and run a full cleaning cycle with tablets every couple of weeks. It might seem like an expensive proposition since those tablets ain't cheap, but this machine is definitely worth it. Don't wait for the machine to tell you it needs a clean, this warning is time based and usually by the time it pops up the entire water system is pretty gunked up already.
Hey Jonathan! Many thanks for your video! Just took a crack at checking the solenoid in my Oracle, and managed to wreck the other plunger (white round thing, with small pipe sticking out) at the bottom of the solenoid. I was wondering if you would possibly know where one could get a replacement? The solenoid itself looks clean. Thanks a mil! Appreciate the informative video.
Great thanks for your video. This is the first video for Breville Oracle repair. I have follow your video to check my solenoid valve. Unfortunately, my problem is is the brew pump. The pump generates smoke while brewing. Mr. Audy, do you have any experience to access the brewing pump? Thanks Chen
That's a great post. Thank you. I have a question. Why would the Breville cleaning cycle not flush the gunk from the solenoid valves?
3 года назад+2
Hello Jonathan. As far as I know even at the preinfuse state you should have an active pump. So there is no such thing like wetting the puck without the pump running.
Thank you for the video! Hoping this will fix my issue but I have a question. I notice that the zip tie that helps secure the tubing to the solenoid was still attached to the tubing after you had the solenoid disconnected. Is it not necessary to remove and add a new zip tie or are you able to disconnect the tubing easily without having to remove/replace? Many thanks again.
wondering if you replaced the o-rings on the boilers? Seems a common problem, and finding it difficult to find where to get replacements... food grade material; Silicone or EPDM? Durometer rating?
Thanks so much for the informative video. My grinder stopped working. The central burr shaft came unthreaded from the motor/driveshaft somehow. It doesn’t spin when the grinder is activated and can be lifted straight out. If you could provide instructions on how to get at that fitting, that would be amazing! it just needs to be rethreaded. Breville wants $500 for shipping and repair
Hi . thank you for your video. My coffee maker is a Breville model BES870XL/B unfortunately the pressure does not rise. The gauge is working. The pump worked by taking out an output pipe from it and turning it on, and it had a good output pressure. All the pipes are clean, and I cleaned them twice with special tablets. The steam works and there is no problem. I still could not find the problem. If I find it, I have the possibility to repair it. I have two guesses, one is the external stream ring and casket and the other is the solenoid valve. In the first case, the device has no leaks at all, neither internal nor external pipes. Thank you for your advice in advance
This a great video, thank you. The repair seems easy enough, but I'm struggling with getting the top off. Are we all sure there are no hidden screws on the top, near the front side adjacent to the control panel and screen? I can get to the point where I start to pop the top off from the rear and sides, but the front specifically does not seem to want to budge? I can use brute force, but I'm afraid I'll damage the external control panel and screen. Any tips?
I have a machine that beeps 3 times and doesn't steam, after a descale was done. Any specific anwers, anyone? And has anyone managed to get their hands on a Service Manual for these machines? Thanks for you input! :) And thanks Jonathon for your generousity in making and sharing this. :)
Great video!! I am having issue with extraction even grinding dial adjusted to 30+ coarse. Below 20 close to the fine, extracting less than 2g. Any thoughts?
Great video thanks so much for posting! With the hot water solenoid which way is the flow arrow supposed to go when reassembling? I pulled mine out and didn't mark which way it goes. Does the arrow face the front or rear of the machine?
Hello Folks, **Mike* Sandiland Hello Mike, I have a Breville Oracle Touch BES990. (getting ready to shoot it). 4 days ago it would not come on when I pressed the on/off button. It just looks at me...blank face. I have left it unplugged for varying times and still nothing. I think I left it on without attending to it for an extended time (hours). Any advice would be greatly appreciated as I have a splitting headache now. Thanks, Mike
Good evening Jonathan Could I ask you a question please, I have the Sage Oracle (Breville), sometimes when I switch the machine on it starts sounding like a machine gun, water starts running out of the group head. Was this what was happening with your machine? and did cleaning the solenoids stop it from making this noise, I really hope you get back to me, my machine is only 14 months old, this was a replacement for my first Oracle which was putting all the electricity off in the house while descaling. Kind regards Johnny
Good tutorial. I went through the steps but doesn’t seem to solve my problem. My boiler isn’t getting water hot enough (levels off at 110 or so) and it keeps clicking on like it’s pulling water but nothing comes out. Any idea?
Hello Jonathan, thank you for the video. I was wondering if you would have a recommendation on converting my UK purchased Sage / Breville Oracle from 240v 50Hz to 120v 60Hz. Do you know if this would require a new computer board or transformer - or just sell it in the UK before leaving?
@Bruce Becwar im not jonothan but i will to help id reccomend a step up transformer or replacing the cordset with one that connects to a 240 direct outlet or buy and bring over a uk socket and box and have a dedicated curcit run to the kitchen. step up transformer would be the cheapest option
@@sodafountain8313 The step-up transformer can convert the mains 120v to 240v for the machine but won't convert 60Hz to 50Hz which messes with pumps precision and brewing. To convert a Sage to Breville or vice versa will require a change of PCB, pumps and solenoid, which would cost almost as much as the machine. Better to sell it in UK and get a 120v machine there.
@@Falcon5ive since that would be cheapest option in terms of bringing it over, you could just use a more complicated option that takes ac makes it dc and regenerates an ac signal in the hz you need it, then add a step up transformer
@@sodafountain8313 Sage Oracle is a 2400 Watts on 220v machine, it will still cost a lot to run an inverter and step-up transformer to feed it. There is some power loss involved in conversion, so it will cost more to run, plus the converters don't last long either. I have been on this path before, factoring in everything, it's better to get a Breville 120v machine, its cheaper than Sage versions anyways.
Nice video tutorial , many thanks! However must say that your comment on you already cleaned the hot water magnetic valve indicating it was the same routine, my hot water valve could not be taken apart, and I don’t see how to clean this? So yes for the valve you clean in the video, but honestly I don’t think it is useful for the hot water valve.
Considering this regulates the water flow, do you have any idea where the dirt came from? Great video, by the way. I was thinking about buying one and was looking for a video that revealed the build quality of the machine.
When pressure is released after brewing, some water with coffee can make it up into the brew head. This is how you'd clean a semi automatic, google backflushing espresso machine if you want to see it in action. That is probably happening in this machine too, except there is nowhere for the coffee to go but up into the machine where it could clog stuff at some point.
My Breville Oracle expresso keeps popping a GFI while brewing. Plugged it into a different outlet and same thing happens. I have to reset GFI at lest twice to finish getting a full amount. THe electrician said it was a machine fault NOT an overload. My machine is not even 2 years old and I paid quite a bit for this high end model. Is it the plug or a heating element. Help Jonathan Audy!!
I had this problem. It was fixed by replacing o rings that were leaking and causing a short. See ruclips.net/video/LNZcCEMr7Z4/видео.html Although not exact model, it was enough to guide me.
My grinder is now twice as loud as when I got it 6 years ago. I took out both the burs and the grinding motor is making the same noise. Anyone else had this issue?
Hi Andrew - I have a Sage Oracle that stops heating at 70’C. It may be the thermal fuse that needs fixing. Do you know how to fix that and can you help - not sure if you have covered that in a video before?
Artisan Vapor Company Keller - yes the issue was that despite doing a descale every month all the internal tubes were clogged with limescale, as the water couldnt reach the boiler and the thermal fuse had melted. So the machine needed a full manual internal descale of all water carrying tubes and a new thermal fuse. I needed a professional to do this for me.
@@sonderby I have the exact same problem. Stops at 69-71c while still saying "heating" in the display. Happened after I descaled. Did another descale, but still the same. Did your repair work and was it expensive?
Hi Steen - it needed a full professional descale and it cost around 1500DKK I think. Check with service dept in risteriet.dk they helped me. We only use brita descaled water since the repair.
I would assume the touch version is the same solenoids. I have a touch and a non touch oracle, but my touch won't get up to temp (usually freezes at 193ish, and then the wand starts clacking)
I also have the touch version now and had a similar issue of temperature ‘hanging’ - in my case around 150. This happened after a descale. I think steam gets into the internal temp sensing and messes some readings up. I called breville and they said do a factory reset and then leave it turned on for several hours. I was skeptical but this worked! Seems to dry out the internals so sensors work correctly again.
Hi, Jonathan. May be you can help me. After the standard cleaning procedure ( descaling), the temperature of the water in the boiler only reaches 72 degrees celsius instead of 93. Thanks coffee machine is on heating mode all the time. We are talking about Sage Breville oracle 980xl. Thanks.
If you figured it out, let me know cause I am facing the same issue. I entered the secret menue and it shows that steam boiler seems to be off, meanwhile group head temperature does rrach 92. Overall my machine doesnt heat up past 72. BES990
Stuck on the first step, can't get those Philips head screws out lol. Can't tell if my screwdriver is too big or too small, I can't go bigger because it's too long to fit in that hole and I can't go smaller because it is too short to reach the screw, the one that does fit doesn't seem to unscrew it as the head must be the wrong size! Edit. Finally got it, had to jam the"too long" one past the plastic bit that sits under the drip tray
I have the same problem. From what I understand there's an air pump inside the machine that is supposed to pump air into the milk when you use the automatic milk frothing. After cleaning every single part of the steam wand, my conclusion is that the air pump is not working.
@@idogreiman617 I was able to order the part from Breville by calling directly. Very easy to replace the airpump. Just follow the flexible tube coming off the steam wand. The air pump is next to the grinder about 4 inches down. Costs $10 with shipping vs $500 for Breville to fix.
You skipped the whole part of actually removing the top with the clips. I've been tugging and pulling and that seems to be the hardest part to get off that I was hoping to find in a video what the trick is.
I just had this problem today. I think I figured what was happening, but still need to tweek things a little more. I think it has to do with the adjustable tamper fan connector. That is what the tamper fan magnetically connects to. The connector itself screws onto a threaded connection above it. I believe it has to do with the allen screw that allows you to adjust the height the tamper fan ends up sitting above the grounds. I adjusted it down a bit and it seemed to solve the problem. Here is a link to the part so you can see what it looks like. www.breville.com/us/en/parts-accessories/parts/sp0014256.html
I have the oracle touch and it keeps breaking up every few month. All plastic inside which tells about the quality. Never Breville or Sage again. This is hundreds of USD fix at the service center.
Хобби
Awesome, thanks so much for this post. Second time my Oracle had this problem, first time I sent it in, but having to wait 10-14 days gets old quick, so I just completed this repair myself. Wouldn't have been able to do this without your help! One small correction, though: the "manual coffee hole" is the feeder hole for the top water inlet, not a coffee feeder. Whatever falls in there falls right through to the water tank bay. One more thing: the two top screws on the front require a VERY long Philips screwdriver. Make sure you have one before starting this job.
Hi. Where did you get a new solonoid?
This was the most helpful video I could have found. Thank you! You went through each step with detail and visual context. I didn’t even know what was wrong with mine, but I saw this and thought, it couldn’t hurt and it is working perfectly! Some things just need a good clean :)
Thanks for sharing the repair! I am going to attempt a similar repair on my breville (not exactly the same model) that I believe also has dirty/stuck solenoid valves. This is one of the few videos I found showing cleaning of the solenoid valve instead of just 'replace the solenoid valve'. Great job.
I just did this repair and it was so easy thanks to your instructions. Machine is working as new again thank you sir!
Awesome guide, managed to use this to fix my milk frother not texturing my milk. Thought originally it was the air pump. Turns out it was not, it was the steam solenoid was a little dirty. On the right side of the breville as you look at the top. I took most of the hoses off and gave the ends a clean. Took apart the steam solenoid as much as I could and cleaned it out, blew through the hose going to the steam wand. Put back together and it was texturing milk again. Should have made a guide myself as this kind of information is just not out there at all!
Fantastic. This was exactly what I needed to get my 5 year old machine back up and running!
I could not have attempted my own repair without your help. Thank you so much for posting. My hot water had stopped flowing and cleaning the solenoid fixed my issue!
A factory reset fixes this issue for me after a descale
Hey Johathan
This is excellent video.
follow your steps and fixed mine this afternoon.
great stuff, my oracle is having the same problem. Approved repair store said all Breville have this problem after 5 years -7 years and it would be hundreds to fix.... Im gonna try this first!
So perfectly explain. I wish I could see the two others selenoid. Thank you so much 👍
Great Video. Very good step-by-step. Love the tip for clearing the Service Mode (I did not need that... but down the road). Thanks for the effort to make this video!
Excellent video! Fixed mine in under 20 minutes.
SUPER HELPFUL! Great job of explaining and showing what's involved. Thank you VERY MUCH! :D
Thanks Jonathan, this was beyond what i was hoping to find. It works better now. The Muriatic acid cleaned the parts very nicely. I did all 3 solenoids , but i have a Sage Oracle, so parts was sligtly different, but still the same procedure works for mine.🙌🙌😊😊
This video saved my life and my wife didnt have to murder me. Thanks so much for this. Such a simple design.
Absolutely amazing!! Thanks for taking the time to put up the video! Although i couldn't undo the the last really tight bolt even taking it apart and cleaning it a bit and putting it back together seemed to get it working again from now.. think its due to limescale build up in my case.
Thanks for the video, I have a side note for prevention in the Oracle - to avoid getting the solenoid valve stuck run the backflush regularly every couple of days, and run a full cleaning cycle with tablets every couple of weeks. It might seem like an expensive proposition since those tablets ain't cheap, but this machine is definitely worth it.
Don't wait for the machine to tell you it needs a clean, this warning is time based and usually by the time it pops up the entire water system is pretty gunked up already.
Great video. Thansk for sharing. It gives me confidence on cleaning my solenoids!
Thankyou for the post very handy to know. The solenoids were not that dirty but hopefully it will help our issue.
Hey Jonathan!
Many thanks for your video! Just took a crack at checking the solenoid in my Oracle, and managed to wreck the other plunger (white round thing, with small pipe sticking out) at the bottom of the solenoid. I was wondering if you would possibly know where one could get a replacement? The solenoid itself looks clean. Thanks a mil! Appreciate the informative video.
Thanks, great help! Got my shot pulls working right again.
Again another excellent helpfull demonstration
Great video! Thank you so much!!
❤❤❤❤ this worked - I got free 2200 coffee maker from this video ❤❤❤❤
Great thanks for your video. This is the first video for Breville Oracle repair. I have follow your video to check my solenoid valve. Unfortunately, my problem is is the brew pump. The pump generates smoke while brewing. Mr. Audy, do you have any experience to access the brewing pump?
Thanks
Chen
Great video thank you
Great video! Is the black gunk a build up of water impurities / minerals over time?
That's a great post. Thank you. I have a question. Why would the Breville cleaning cycle not flush the gunk from the solenoid valves?
Hello Jonathan. As far as I know even at the preinfuse state you should have an active pump. So there is no such thing like wetting the puck without the pump running.
Thank you for the video! Hoping this will fix my issue but I have a question. I notice that the zip tie that helps secure the tubing to the solenoid was still attached to the tubing after you had the solenoid disconnected. Is it not necessary to remove and add a new zip tie or are you able to disconnect the tubing easily without having to remove/replace? Many thanks again.
wondering if you replaced the o-rings on the boilers? Seems a common problem, and finding it difficult to find where to get replacements... food grade material; Silicone or EPDM? Durometer rating?
Thanks so much for the informative video. My grinder stopped working. The central burr shaft came unthreaded from the motor/driveshaft somehow. It doesn’t spin when the grinder is activated and can be lifted straight out. If you could provide instructions on how to get at that fitting, that would be amazing! it just needs to be rethreaded. Breville wants $500 for shipping and repair
Hi . thank you for your video. My coffee maker is a Breville model BES870XL/B unfortunately the pressure does not rise. The gauge is working. The pump worked by taking out an output pipe from it and turning it on, and it had a good output pressure. All the pipes are clean, and I cleaned them twice with special tablets. The steam works and there is no problem. I still could not find the problem. If I find it, I have the possibility to repair it. I have two guesses, one is the external stream ring and casket and the other is the solenoid valve.
In the first case, the device has no leaks at all, neither internal nor external pipes. Thank you for your advice in advance
Hey Jonathan,
We have an Oracle about 4 years old, and the grinder gets jammed when putting beans in, any suggestions?
Great video tthanks
how do you get it if the grinder is in the way for the screw by the light?
This a great video, thank you. The repair seems easy enough, but I'm struggling with getting the top off. Are we all sure there are no hidden screws on the top, near the front side adjacent to the control panel and screen? I can get to the point where I start to pop the top off from the rear and sides, but the front specifically does not seem to want to budge? I can use brute force, but I'm afraid I'll damage the external control panel and screen. Any tips?
Never mind, being the lazy guy that I am, I fast forwarded to the top removal and missed the part of the video where you discuss the hidden screws.
Thanks so much. Good one.
I wonder if the same process applies to the Breville Touch?
Thank you!!!
I have a machine that beeps 3 times and doesn't steam, after a descale was done. Any specific anwers, anyone?
And has anyone managed to get their hands on a Service Manual for these machines?
Thanks for you input! :)
And thanks Jonathon for your generousity in making and sharing this. :)
How to know its need to clean?
Also how to adjust the opv ?
Thanks 😊
Anybody knows where I can but the solenoid part for the Breville Oracle (the one in this video) (BES980XL)?
Great video!! I am having issue with extraction even grinding dial adjusted to 30+ coarse. Below 20 close to the fine, extracting less than 2g. Any thoughts?
Take out the top burr out of your grinder and re-adjust it.
nice job
would that valve cause buzzing?
Great video thanks so much for posting! With the hot water solenoid which way is the flow arrow supposed to go when reassembling? I pulled mine out and didn't mark which way it goes. Does the arrow face the front or rear of the machine?
did you ever find out your answer to this? I'm having the same issue.
I had to work it out myself but I can check mine later today if you like?
How did you repair the hot water solenoid?
Anybody knows the size of the philips srewdriver at the front? Having trouble with these and don't want to damage.
Thank you! I just cleaned my solenoid but now after a shot and cleaning the portafilter, water continues to drip from the portafilter. Any thoughts?
Did you ever find out why it was dripping please?
I’m having trouble with the first two Phillips screws next to the lights. Any tips?
Did you resolve the size of the screwdriver?
Hello Folks,
**Mike* Sandiland
Hello Mike,
I have a Breville Oracle Touch BES990. (getting ready to shoot it).
4 days ago it would not come on when I pressed the on/off button. It just looks at me...blank face. I have left it unplugged for varying times and still nothing.
I think I left it on without attending to it for an extended time (hours).
Any advice would be greatly appreciated as I have a splitting headache now.
Thanks, Mike
Where does that black gunk in the valve come from?
Is this to fix the CoEr error?
Muriatic acid seems to be unsafe for stainless steel. Very helpful video but I’m going to try with a less abrasive cleaner or degreaser.
Mine is showing a Service code CoEr any idea?
Good evening Jonathan
Could I ask you a question please, I have the Sage Oracle (Breville), sometimes when I switch the machine on it starts sounding like a machine gun, water starts running out of the group head.
Was this what was happening with your machine? and did cleaning the solenoids stop it from making this noise, I really hope you get back to me, my machine is only 14 months old, this was a replacement for my first Oracle which was putting all the electricity off in the house while descaling.
Kind regards
Johnny
I've got exactly the same issue! Did you manage to resolve this at all? The casing on top also gets very hot.
Good tutorial. I went through the steps but doesn’t seem to solve my problem. My boiler isn’t getting water hot enough (levels off at 110 or so) and it keeps clicking on like it’s pulling water but nothing comes out. Any idea?
most likely the thermal fuse blew. i believe there is one for each boiler. there is a video showing how to replace them
Hello Jonathan, thank you for the video. I was wondering if you would have a recommendation on converting my UK purchased Sage / Breville Oracle from 240v 50Hz to 120v 60Hz. Do you know if this would require a new computer board or transformer - or just sell it in the UK before leaving?
@Bruce Becwar im not jonothan but i will to help id reccomend a step up transformer or replacing the cordset with one that connects to a 240 direct outlet or buy and bring over a uk socket and box and have a dedicated curcit run to the kitchen. step up transformer would be the cheapest option
@@sodafountain8313 The step-up transformer can convert the mains 120v to 240v for the machine but won't convert 60Hz to 50Hz which messes with pumps precision and brewing. To convert a Sage to Breville or vice versa will require a change of PCB, pumps and solenoid, which would cost almost as much as the machine. Better to sell it in UK and get a 120v machine there.
@@Falcon5ive since that would be cheapest option in terms of bringing it over, you could just use a more complicated option that takes ac makes it dc and regenerates an ac signal in the hz you need it, then add a step up transformer
@@sodafountain8313 Sage Oracle is a 2400 Watts on 220v machine, it will still cost a lot to run an inverter and step-up transformer to feed it. There is some power loss involved in conversion, so it will cost more to run, plus the converters don't last long either. I have been on this path before, factoring in everything, it's better to get a Breville 120v machine, its cheaper than Sage versions anyways.
Nice video tutorial , many thanks! However must say that your comment on you already cleaned the hot water magnetic valve indicating it was the same routine, my hot water valve could not be taken apart, and I don’t see how to clean this?
So yes for the valve you clean in the video, but honestly I don’t think it is useful for the hot water valve.
Considering this regulates the water flow, do you have any idea where the dirt came from?
Great video, by the way.
I was thinking about buying one and was looking for a video that revealed the build quality of the machine.
When pressure is released after brewing, some water with coffee can make it up into the brew head. This is how you'd clean a semi automatic, google backflushing espresso machine if you want to see it in action. That is probably happening in this machine too, except there is nowhere for the coffee to go but up into the machine where it could clog stuff at some point.
My Breville Oracle expresso keeps popping a GFI while brewing. Plugged it into a different outlet and same thing happens. I have to reset GFI at lest twice to finish getting a full amount. THe electrician said it was a machine fault NOT an overload. My machine is not even 2 years old and I paid quite a bit for this high end model. Is it the plug or a heating element. Help Jonathan Audy!!
I had this problem. It was fixed by replacing o rings that were leaking and causing a short. See ruclips.net/video/LNZcCEMr7Z4/видео.html Although not exact model, it was enough to guide me.
The issue was what exactly
No water coming when press single or double shots ?
My grinder is now twice as loud as when I got it 6 years ago. I took out both the burs and the grinding motor is making the same noise. Anyone else had this issue?
Hi Andrew - I have a Sage Oracle that stops heating at 70’C. It may be the thermal fuse that needs fixing. Do you know how to fix that and can you help - not sure if you have covered that in a video before?
sonderby same issue, did you find a solution?
Artisan Vapor Company Keller - yes the issue was that despite doing a descale every month all the internal tubes were clogged with limescale, as the water couldnt reach the boiler and the thermal fuse had melted. So the machine needed a full manual internal descale of all water carrying tubes and a new thermal fuse. I needed a professional to do this for me.
@@sonderby I have the exact same problem. Stops at 69-71c while still saying "heating" in the display. Happened after I descaled. Did another descale, but still the same. Did your repair work and was it expensive?
Hi Steen - it needed a full professional descale and it cost around 1500DKK I think. Check with service dept in risteriet.dk they helped me. We only use brita descaled water since the repair.
@@sonderby Tusind tak for svaret. Tager kontakten asap
What is this repair for? I have the Oracle Touch and it will not even power on; would this fix it?
Same here😢
I would assume the touch version is the same solenoids. I have a touch and a non touch oracle, but my touch won't get up to temp (usually freezes at 193ish, and then the wand starts clacking)
I also have the touch version now and had a similar issue of temperature ‘hanging’ - in my case around 150. This happened after a descale. I think steam gets into the internal temp sensing and messes some readings up. I called breville and they said do a factory reset and then leave it turned on for several hours. I was skeptical but this worked! Seems to dry out the internals so sensors work correctly again.
Hi, Jonathan. May be you can help me. After the standard cleaning procedure ( descaling), the temperature of the water in the boiler only reaches 72 degrees celsius instead of 93. Thanks coffee machine is on heating mode all the time. We are talking about Sage Breville oracle 980xl. Thanks.
If you figured it out, let me know cause I am facing the same issue.
I entered the secret menue and it shows that steam boiler seems to be off, meanwhile group head temperature does rrach 92.
Overall my machine doesnt heat up past 72.
BES990
@@rida8454 Hi. After the repair, they told me, that they replaced the temperature sensor. Good luck.
@@shalexsh thank you.
My 980xl won't power on. Think it's from a black out. Was wondering where the power supply could be found (or a fuse?).
I have the same issue!! How did you manage to resolve this?
Stuck on the first step, can't get those Philips head screws out lol.
Can't tell if my screwdriver is too big or too small, I can't go bigger because it's too long to fit in that hole and I can't go smaller because it is too short to reach the screw, the one that does fit doesn't seem to unscrew it as the head must be the wrong size!
Edit. Finally got it, had to jam the"too long" one past the plastic bit that sits under the drip tray
Yeah, I had trouble with the one on the left because of the filter holder interference, but luckily I have a lot of tools.
What acid did you use?
Muriatic acid for swimming pools
what acid did he use?
Muriatic acid.
Mine is shutting off after heating up and then Show a Service code CoEr. Any idea?
Hi Pedro, mine is doing the exact same thing, did you find a fix? Thanks Annette
@@annetteaskey1964 not yet.
I got a fully automatic coffee machine...... looking at getting this machine....
Do you you think it is worth the $$$
That gurgling when you press the button isn’t normal. The pump isn’t pre-infusing meaning you need a new pump.
My steam wand is not frothing. Good steam but I believe there is no air being injected. Any ideas?
I have the same problem. From what I understand there's an air pump inside the machine that is supposed to pump air into the milk when you use the automatic milk frothing. After cleaning every single part of the steam wand, my conclusion is that the air pump is not working.
@@idogreiman617 I was able to order the part from Breville by calling directly. Very easy to replace the airpump. Just follow the flexible tube coming off the steam wand. The air pump is next to the grinder about 4 inches down. Costs $10 with shipping vs $500 for Breville to fix.
Why didn't you just buy a new solenoid?
You skipped the whole part of actually removing the top with the clips. I've been tugging and pulling and that seems to be the hardest part to get off that I was hoping to find in a video what the trick is.
Help my oracle tamper stopped working, it’s giving out too much coffee and can’t turn. Can’t find any info. Can u help?
I just had this problem today. I think I figured what was happening, but still need to tweek things a little more. I think it has to do with the adjustable tamper fan connector. That is what the tamper fan magnetically connects to. The connector itself screws onto a threaded connection above it. I believe it has to do with the allen screw that allows you to adjust the height the tamper fan ends up sitting above the grounds. I adjusted it down a bit and it seemed to solve the problem. Here is a link to the part so you can see what it looks like. www.breville.com/us/en/parts-accessories/parts/sp0014256.html
Such a rip-off for spare parts $35 for 1 silicone 5mm O-Ring,
I have the oracle touch and it keeps breaking up every few month. All plastic inside which tells about the quality. Never Breville or Sage again.
This is hundreds of USD fix at the service center.
LOL
BOIL THE PARTS IN PULY CAF!
acid is terrible.