Fixing an LG Dishwasher "AE" Error is easy - once you find the source
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- Опубликовано: 27 авг 2024
- I'm not an appliance repairman but I also hate paying someone to do things I'm capable of so when my LG dishwasher started giving an error code "AE" I decided to fix it myself.
Fixing it was pretty easy - the hard part was figuring out exactly what had to be fixed and what part to order for the fix. It took probably 4 hours to diagnose and about 20 minutes to repair.
Hopefully this will help someone else shorten those first 4 hours.
00:20 Backstory
03:10 Removing the dishwasher
05:37 Where's the leak?
08:30 Disassemble the door
08:52 Finding the part online
09:30 Reassembly
Just purchased this model brand new and had it installed by the retailer a week ago . I’ve ran FIVE LOADS and I’m now getting this same error message. Thank you for providing more help the LG! You rock sir.
Thanks for the video. I really appreciate those handy youtubers who are saving us all a significant amount in repairs. In my case, I believe my drainage hose detached from the brackets and got crimped. Water didn't drain properly and built up and eventually made it into the drainage tray through the overfill drain. (I'm not an expert, that's my guess). Because of your video, I took a sponge near the floater, did 3-4 good soaks and the dishwasher error went away. I've been running rinse and maintenance cycles to confirm if there is a leak by shining a flashlight along the side and checking for water before I insert the washer back in place. For those stuck with the AE error, soaking up the water in the floater tray (right next to the float ball sensor by sticking your hand through the side) will allow you to run the dishwasher again and check for leaks. Thanks again Yoshimoshi!
100%, thank you for troubleshooting the infamous AE error. $24 replacement gasket took about an hour to install, no more hand washing dishes. Thank you! Can I send you a beer?
Of course! There's a "Thanks" button right below the video you can use.
That's a lot of work and diagnosis but a good repair job at the end. Just a little tip....Next time just heat the tube to make it flexible and expand a bit so that you can insert it without having to cut it... @ 7:40. It is also a very good idea to cut the power off from the electrical panel before working on live wires @ 3:57
Yes after he was bashing the other person as lazy and such and nothing wrong with running a shielded line out through drywall without an outlet. It was ironic for sure.
Thanks for the video. Man, you put in a lot of work. Going through the same dreaded "AE" code myself right now.
Thank you for this… so looking forward to taking apart this piece of garbage dishwasher AGAIN for the third time, which may I add I’ve done for all separate problems. A dishwasher at less than 5ish years old… along with my 5ish year old LG stove/oven problems and poor workmanship… PSA NEVER buy LG appliances!!
Warranty and service sucks probably as much as their appliances do lol
I ll be honest there is alot here that is crazy. Do electrics live is unnecessary. How ever thank u so much. I watch this and fix my dw. It's great thank you
LG... what a pain. My experience is that LG really doesn’t have a service. They just give you hoops to jump thru until you get pissed off and just buy a new one or just fix it yourself.
Good job on your repair. I’m afraid I would just give up and buy a new one.
Notice the 10 year warranty... what a joke!
The 10 year warranty only covers the motor. You should read your owners manual to learn about what the warranty covers
Our repair person charged us to tell us our dishwasher was not worth repairing and my hubbie searched online and was able to find the replacement part for the control panel and fix it in about 15 minutes. The part was about $200 because it was the control panel and had all the electronics in it but it worked better than brand new.
Exactly !!! The 10 year warranty is a joke.
The video I was looking for. Thanks for sharing your time and work 🤙🏼
WE ALL APPRECIATED YOU R EXPERIENCE AND THE STEP BY STEP PROCESS OF THIS ORDEAL.. NOW I HAVE TO DO MINE.
I'm heading to Lowes to replace ours tonight. It's a pile of crap. We bought it on sale and it's obvious why. Its flimsy,started acting up within months of buying it.The incredibly stupid design of the the placement on the touch controls should have been a warning. The plastic cracked and broke from the heat and steam and the washer door flexed like a glider wing. Junk. I just wish I could have put a bunch of rounds ln it before it goes away.
I don't need a smart washer. I need one that works, is simple and lasts. It doesn't need to communicate with my phone or God.
They're junk. Do not purchase one.
Yeah, I'll never buy another LG appliance. I've had trouble with a dishwasher, a stove, a refrigerator and a washing machine.
@@YoshimoshiGarage I purchased a LG Fridge, Washer/Dryer and dishwasher. All the appliances purchased pre-pandemic (fridge, washer/dryer) are working with never any issues. The dishwasher just started throwing the AE error, and that was purchased May 2021. I wouldn't be surprised if they just used whatever materials they could find to make them from 2020 to maybe until now.
Great video , thank you for all the step by step
fixed my LG dw this way: Empty dw of btm rack and filter parts. Dry floor of dw and sop up all water in filter hole in floor. rig shop vacuum to blow thru hose.Stick hose end in hole, tie it there if need be. Run vac for 20 minutes. ck for code cleared or remaining, repeat if necessary. I didn't have to. Joy!
Are we all just going to ignore the decision to work on a hot wire when it takes like 2 seconds to flip a breaker, maybe 5 seconds to pull a fuse?
Yep, we're all ignoring it. LOL.
@@YoshimoshiGarage 😂😂😂
Dude!!!! I think he knew......always has to be someone who has to critique and criticize because he did not do everything the proper way......he wants to take a chance at getting shocked......its his business!!!
It's not that serious even if you do get hit it probably won't kill you. I get shocked all the time.
I was in stiches when I had seen the first spark. Hilarious !! good video though, all the way up to the point in the begining when my heart was permanently damaged from 15-20 amps of current. 8 amps of current will kill you ! whether you feel your fine or not after getting shocked , this is something that you just don't ignore people, just because you dont agree with someones reply. This is why you dont have a moderately trained monkey uninstalling your appliance. let alone installing one. Yes , this was an informational and good video as far as showing you where a possible leak could originate from and thanks for sharing that Yoshimoshi . Repair 101 when servicing any 120 volt appliance. You remove !! all power. Thats just plain common sense. whether you agree or disagree here with somones reply. Then repower it back up once your reconnected to the load for live testing. This is one shockingly essential tip you might want to not ignore. choosing to ignore the fact YoshiMoshi and say yes everyone here is ignoring it in your response to Mathew Blevins. Was not Quite the intelligent answer I would of expected .
Awesome vodeo. Just what I needed to fix my dishwasher. Thanks and Godspeed
Good for you. I could never just buy a new dishwasher and not an lg
You made me a little nervous on connecting the active cable (Live). I guess 110 volts AC isn't quite as lethal as our 240 volts AC - Good video though!
I'm getting this error code but I don't exactly have a leak. I used dawn for a cycle and that was a mistake. I'd think running a cycle would clear out the bubbles in the pipes but it won't let me do anything not even turn off the washer. When I flip the breaker it comes back on in the same error still just draining nothing and beeping.
Yes, dish detergent pushes water past the seals. You have water down in the lower tray, which is holding the float up and triggering the code. You can stuff a towel or paper towels in through the front after taking off the kick plate and absorb it, allowing the float to drop and the code will go away.
Same problem here, wife put soap detergent and now we have that code, and noise. Did you fixed?
This is our problem as well - no leak but it seems to think there is water in there and keeps trying to drain it.
Thank you,this worked 😊@@YoshimoshiGarage
Ohweee you wild working on hot Wires😮
I had the same problem and on the same side. thank you thank you very much.
Those foam bits are shockingly essential - otherwise some RTV could repair the piece I think-
A bead of RTV that you let sit for a day to cure would probably work well. Probably better than the foam I used, in fact.
Thanks for your video. I have exact same dishwasher and it decided not to heat the water. I get no error codes whatsoever.
Do you reckon it would be the heat element? If so how do I access it? I’ve flipped machine upside down and can’t seem to be able to open the black enclosed plastic. I remember you mentioning in your video that they make it difficult to open. Was trying to see how you open it but you didn’t film it. Appreciate your response. Thanks
The electric schematic has the instructions to place the washer into service mode.
Did you reinstall it without testing? That always guarantees it to not work for me.
Actually yes! I even filled it with dishes to tempt fate, but luckily it worked with no problems.
@@YoshimoshiGarage why waste a cycle if it works?? It's a no-brainer!
Should turn the power off to the dishwasher. 30 years ago my grandfather electrocuted himself doing this exact same thing.
Anyway, this dishwasher is a piece of crap and I regret buying it. Should have spent the extra $100 for the Bosch.
Fantastic video!!
I have same.problem. always use standard dishwasher pods and machine is leveled correctly. What could be causing AE error in my case?
There's a leak and water is getting into the lower tray. You have to hunt for where the leak is.
I just chat LG for info, and felt like I was chasing my tail!
You fixed it 2 years ago and how it worked after repair?
It worked for a year, and then the pump itself failed (and this video wasn't my first repair on that thing). I replaced the unit with a non-LG dishwasher and haven't had any problem since.
@@YoshimoshiGarage Thank you for quick response 👍
Hello Yoshi, what brand of dishwasher did replace this LG one with ?
We bought the whole house of LG appliances after reading Consumer reports. Worst appliances ever.
Fridge compressor replaced - 1 year old
Washing machine pump replaced - 1 year old
Dryer clogged with lint past the trap
Microwave is not nearly as powerful as old unit
Oven rattles with convection fan on
Dishwasher has rusted racking
Dishwasher leaks
Washing machine leaks from front
I could go on.
If you value your money. Stay far away.
Agreed. This isn't the only LG appliance we have that has problems - just the only one I took the time to video pulling it apart.
@@YoshimoshiGarage turns out it’s an internal leak. Washer is mechanically totaled. Insurance will now insult us with a check for pennies on the dollar the buy another. 4 years old. 3 adults household that care for appliances. We’re shocked by the entire lack of quality.
I got the AE error after plumbers working on the water main turned off and on the water multiple times. I think the pressure of the water coming back on killed my dishwasher...???
It's a possibility that the pressure changes caused water to leak into the lower catch pan. Use a towel to dry it out and see if it stays dry
Thanks Yoshi! Yes, I did the troubleshooting and found the water pan full so dried it our and now have heater blowing on it to get it really dry. I love being able to determine the problem without having to call for repair @@YoshimoshiGarage
Ours is thrown the AE error just from spilling some water off the countertop, which ran around the door. Puller the top with the electronics off and no water got in. Been running a fan for a few days, but there doesn't appear to be any wanter underneath it. I wish the sensor could simply be disabled. Junk.
You can probably pull off the kick panel and dry out the tray with a towel. Might save a little time
@@YoshimoshiGarage Thanks. I have the kick panel off but I cant get to any of that on my model. There's a metal plate that goes across that might give me access if I could get it off but its partially blocked by the door and the screws are torqued to tight to loosen without stripping the heads. Trying to find a screw driver with a skinny shaft and a better head.
@@YoshimoshiGarage After 72 hours and a lot of fan, its finally reset and working again. Thanks.
Great video. What were you doing when you were trying to put the clear tubing on to that drain? Where is that drain coming from?
I was trying to bypass the door drain just to see if water was coming out there or somewhere else. The door drains to that one spot
@@YoshimoshiGarage My model is different from yours so it might not look the same when I take it apart. From the blow up parts diagram I don't see any seal other than the door. We shall see.
Same dishwasher here. Same problem exactly… hmmmm
At what point do we see where the leak is coming from?
05:37
From the title? I see nothing easy here🥴🤔
Really, it was easy once I found the problem. It took probably 3 hours to figure it out, but replacing that seal is probably a 30-minute job.
@@YoshimoshiGarage yeah once figured out maybe easy but the process of diagnosing the problem seemed complicated
@@YoshimoshiGarage I was able to clear the error without pulling out the dishwasher. I poured 5 litters of water in the bottom of tub, used a balancer and made adjustments to the legs until I saw it was balanced. Once done I was able to power off the washer. Waited 5 minutes approximately maybe a little longer. It stayed off. I turned it on and did a self cleaning and poured bleach inside for it to run it’s cycle and now it works. Maybe we have different models.
@@reneedunn683 Glad that worked for you! Mine was definitely a bad seal that was really hard to find.
Thanks!
And thank you!
Is it still working after changing the gasket? I’m having the same problem. I have been letting it dry out for a couple of days then it works for about a week then the code again. Pain in the a**! Please let me know before I dismantle my dishwasher if you could please.
Yes, it's been leak-free for over a year now.
I hate my LG dishwasher, very stinky.
What if it does it immediately and doesn’t even want to wash
Then there's water down in the catch tray that is lifting the float switch. Pull the kick plate cover and dry it out with towels or similar (it's probably a cup or two of water). It will likely start after you do that, but the water came from somewhere, so it's almost certain to fail again and it could be on the very next time you run it.
@@YoshimoshiGarage what usually causes this code aside the leak? Like what causes the leak?
@@hanakamui3606 The code is caused by the float switch, telling you there's water under the dishwasher. The leak can probably be caused by a number of things - mine was a bad bottom seal that required disassembling half the dishwasher just to find.
Rats think the drain hoses are t bones
Replaced the tub gasket as shown here, problem persists
You dried out the lower catch tray after replacing the gasket?
Bro, it may be time for me to buy new dishwasher. That looks like a PITA
Easier to just make a video on how to buy a new one
The third time it broke, that's what I did
🤣🤣🤣
E2 ؟
Am I the only one watching this thinking n frocking way?
My base pan is dry
That’s as far as I’m going
Now imagine what I was thinking while having to tear it apart.
How irritating!! Just watching the video is making me want to go mix a drink. This is not okay. I hate my new dishwasher! The fact that there is so many videos regarding this BS. Wow!! I can't!!
Exactly!
So. This isn't easy.
If you want to get it fixed truly "easy", let it run its cycle. When it goes to drain again. Unplug it.
Then take a towel and wipe up the underneath. Let it dry overnight.
Empty the dishwasher and clean the screen under the inner propeller.
Plug back in. It should work.
I did this and my lg dishwasher lasted another 8 months before I got the damn error again.
If you got the time, energy and $$, you can go his route.
I'm just trying to buy you some time to either pay a technician or save for a new one.
Fingers crossed my fridge lasts longer
Im having the same error. I am not handy at all. I’m still under LG manufacturing warranty. The dishwasher keeps blinking the error message with a red light and makes draining noises about every 5 minutes. Should I call geek squad from Best Buy? Also my kitchen configuration is the same as yours. And my stove protrudes slightly so I will probably have to slide it completely out to be able to get the dishwasher out and don’t know how to turn the gas pipe off. I feel so helpless as my dad used to help with with all of this stuff and he’s dying of Corona at the hospital right now. I’m so lost without him.
If the error is AE, then there's water underneath. The "why" can be as simple as using the wrong detergent causing an overflow, which can be "fixed" by just using a towel (you can take the kick plate off and dry it out without removing the dishwasher). It can also be far more involved, such as in my case. If it's under warranty, start by calling LG. I had no luck getting help from them but maybe you'll have a different experience. Certainly worth a try before paying for a repair person to come out.
@@YoshimoshiGarage tried to call LG then but they only cover manufacturing defects under their warranty. Although you're still under warranty, you could be responsible for the service charge if it's not a manufacturing defect.
@@relaxwith_aj8798 Yeah, mine is broken (again) and I'm trying to muster up the desire to pull it out of the counter (again) diagnose it (again) and fix yet another problem that wouldn't be covered.
I can relate
I have be on my dishwasher screen
why is my guy working with a live wire, he aint gonna live long will he?
I get zap with 120 volts every month but I never learn! 😆
I have be my dishwasher
Ae is a leak in your dishwasher
Can't they be lazy AND cheap?
Our LG dishwasher is a piece of crap. AE comes on and won’t work. Have to kick breaker and direct air from a fan underneath for a week to get it to dry out. We can’t even find water any where but they say it’s a leak. Piece of junk.
The leak wasn't obvious at all on mine either and I agree, it's not been a very good appliance
LG shouldn't be allowed to make dishwashers anymore, what a clusterfk.
Or really any appliance. I had a shit LG washing machine. My parents have a shit LG fridge. Their TVs seem to be fine.
Good grief!!!! getting same code...
Check for leaks. Dry it out. And hope you can get by without buying a new one
@@YoshimoshiGarage followed the instructions from LG and waited 48 hours for the bottom recipient to dry. When I started the unit, the code went away. I checked everything for leaks and cleaned the bottom filter which was awfully dirty, never cleaned and I believe that is why it leaked. Thanks.
See this Oh Shiitake Mushrooms video dishwasher that boy destroyed that got AE Error code... NOW!!!🤬🤬🤬
I have such a strong dislike for all of LG products, after experiencing problems with my brand new dishwasher a year after I purchased it. What a piece of crap!!! I will never buy any LG products for as long as I live. Neither will I recommend anyone to buy LG.
EWAAAAAAAAAAAAAAAAAAAAAAAAAA!
Ae means there is a leak in your dishwasher.
It's bad, dishwashers at all, I had one for Costco, before In 3 years broken down 6 times it's repaired and replacement most of parts but not working probably (water from kitchen sink go inside the dishwasher ) I paid for 3 years extending warranty with Allstate after 2 years manufacturer warranty Allstate refused repair
Don't buy this brand for every body
Yeah, LG appliances suck.
I'm getting this error code but I don't exactly have a leak. I used dawn for a cycle and that was a mistake. I'd think running a cycle would clear out the bubbles in the pipes but it won't let me do anything not even turn off the washer. When I flip the breaker it comes back on in the same error still just draining nothing and beeping.
Yes, dish soap will push water past the seals and there's still water underneath lifting the sensor float.. Pull the kickplate off and use a towel or paper towels to absorb the water in the catch tray (roughly in the middle) which will let the float drop and the sensor will no longer set the error code.
@@YoshimoshiGarage This. Knowing where to look for this helped. I have dried out the catch tray and am doing a test run now. One of the arms started flying off during each wash about a month ago and now this. There was a silicone bag that fell below the bottom rack and had a bunch of water in it. I hope that is all it is. I really regret buying this now. My parents had an ancient GE washer that was probably 20 years old, still ran just didn't clean well. This is just over year old, of course , so it is out of warranty and already having problems.