You are providing a real public service-whoever you are. I repeatedly got the error message you discuss. I spoke to two supervisors at Apple after initially calling Apple. They tried very hard to fix the problem but could not. I then met with someone at the “Genius Bar” in a local store and it was then suggested that I remove everything from my computer and then do a reinstall and Apple would do this. I was resistant to this and mentioned your solution and I did this in store-I was scared to do it at home by myself! It worked. This bug is not the worst thing in the world to have but I very much appreciated your solution. Much thanks!
I wasted a couple of perfectly fine hours of my life trying various things unsuccessfully to get rid of this error. Your video was the first solution that worked. Many thanks!
Hi - you explained this really well but it's not working for me because I don't have a diagnosticreports folder. I don't see any items the same as the ones you are showing. There are a lot of items labeled critlog-2023 etc.. in my logs folder. Could that be the ones I have to put in a new old folder? I'm using an iMac with OS 12.6.7. It never shuts down unexpectedly - it just shows that message every time I start it.
Thank you sir! This just started happening a couple of days ago and I tried all other solutions. yours was the only one that worked and saved my sanity!!!!!
I've had this bug for months. Alas, this did not fix it for me. When I restart, the message still comes up and when I reopen the folder, it's empty except for the subfolders.
Hello there I just wanna say this fixed the issue i was having with mine. Every time the message appeared when turn on and also the top bar was not showing and even the keyboard stopped working. For me to manage to do what you said i had to first press together : ( Cmd+Shift+Q ) to clear it temporarily so that i could type. I was very annoyed that every time i logged off or shut down it was back again. After I did what you said on this video and restarting.... Its all working fine and the bug is LONG gone! IM SO GLAD, THANK YOU SO MUCH !!!! 💕💕💕
Mine doesn’t even let me do anything the keyboard doesn’t work and the apple menu doesn’t show it’s like everything gets disabled unless I run it on safeboot
This is the one and only hack! Thank you so much for this solution! I pressed the powerbutton of my mac to turn it off (to quick i suppose) a few days before and since then the issue occured. All the other hacks with press keys and what ever didn't help. You made it!
Hats off to you-so clearly explained in such a simple, easy to follow way and it worked! Mr. Macintosh, you have my gratitude-may you live long and continue to do good.
Hi Can we just delete the logs or we have to keep them in a folder like you mentioned? This issue happened twice this year and i have now 2 folders name Old and Old2.... I want to delete them but i dont know if this will cause a issue or not ? Please let me know. Thanks!
I would ilke to just thank you since you saved me from this terrible issue. Over the one week in every starting of Mac I’ve been striving to solve it and it worked…thanks a lot
I'm seeing a similar type pop-up but it say something like, "Are you sure you want to log out?" If I have stepped away from the computer and miss the pop-up, it logs me out completely and does not open the windows that were open when it closed. Of note, I never had this problem until my entire computer was erased in the process of upgrading to Monterey in attempts to use the Microsoft 365 Office apps.
This helped a lot I thought my pc was gonna take a dump on me by crashing u till you said it was just a bug probably due to to much Logs clogging up the computer
I have been having the issue ever since I upgraded to Mac OS Ventura. Can someone how I can explain where I can find the the name of the application that is causing the problem in the log file?
stop searching through google this video is the best! don't buy repair shit or anything start at 0:43 is the best solution my error message disappeared after reboot i spent hours doing everything but with this simple solution it was fixed! Thanks mate!
Thanks for all your help in getting my old macbook to macOS Monterey.....i tried upgrading to ventura (it has completed the installation) and then the mouse and keyboard seems not to be responding....Can you kindly please provide me with your advise to resolve this....Your swift response to my comments would be highly appreciated.....thanks
My system shut itself down or black screen, and sometimes I'll have to try different type of command before it comes on again and when it does this error message keeps popping up I don't know if the two problems are fixable and how
I get this issue as when I use my MacPro 2013 with Ventura open core patcher , if the Mac goes to sleep the Mac won't respond so I have to force the system shutdown , do we know if there is a fix for this ?
It did not work for me. Still getting it. In addition there is a notification "Background Items Added. Software from Mykola Grymalyuk added items that can run in the background.."
Brilliant video ! Thank you so much. That problem was costing me so much time. Couldn't access folders, couldn't see the bar menu up top. This solved it! Briliant!!!
Thank you very much for the usual support. This guide helped me to identify the issue (but unfortunately not solve it). In any case you saved me hours and hours of research. Thanks
Bro! You the man! Just setup my new hack. Intel 13900k, aorus master z790, aorus master 6900xt, 1 2tb nvme, 2 4tb nvme, 1 1tb nvme, thunderbolt 3 titan ridge! Running flawlessly! This was the last thing I needed to fix! Even got my old firewire 002 bla modded rack to work with 2 adapters and manually installing drivers! You're videos are very helpful. You earned my sub!
It doesn't work for me :( I seem to have this problem every time I do an update on my mac. I had this problem in december and then the problem was the sleep wake failure file that had to be deleted. Now i can't find that file in the diagnostic reports.. So my problem is not fixed, not even by making a new folder and doing exactly what you did
My computer shut down the other day due to a power outage and I started getting this. THIS FIXED IT! Thank YOU! And for people who say it doesn't work... make sure you go to the proper Library folder. I initially made the mistake of going to the user Library/Logs folder and it wouldn't work. You have to go to the proper root Library folder as shown in the video.
My screen went black. A message popped up. I tried to take a photo with my phone but it disappeared before I could do so. It didn’t look anything like any meaaage I’ve previously had from apple. It was a black box with white writing. Mentioned an error. Some of the text was in English and some was in either Japanese or Chinese. Then the screen came back up but the bottom menu bar was faded to about 10% visibility at which point I shut down the computer. Could this be a virus? Or is this a standard thing I’ve just not encountered before?
Hello Mr Mac Have a happy new Christmas & also new year for 2023. question dose 13.2 work with 0.5.3 ? I'm back at Big Sur for the moment I need a rest from reinstalling the venture
Thank you Professor Jack, Same to you! For 13.2 it does work with 0.5.3, but be sure to check out my last OCLP 0.5.3 update video for the warning about the 13.2 Rapid security response updates. If you have one of the affected models you will need to turn the feature off.
Hello Mr. Macintosh, i from Indonesia. Do you wanna help me, make video “how to downgrade MacOS Monterey to Mojave” i hope you read this comment and reply. Thankyou 🙏🏻
Found a simpler solution. Yay! Log into your Mac as an administrator. It will give you the option to read the log. Read it. You are done. The message went away for me.
![Your Computer Restarted Because of A Problem on Mac? [Solved!]](http://i.ytimg.com/vi/vcgSWFNNCLg/mqdefault.jpg)
You are providing a real public service-whoever you are.
I repeatedly got the error message you discuss.
I spoke to two supervisors at Apple after initially calling Apple. They tried very hard to fix the problem but could not. I then met with someone at the “Genius Bar” in a local store and it was then suggested that I remove everything from my computer and then do a reinstall and Apple would do this. I was resistant to this and mentioned your solution and I did this in store-I was scared to do it at home by myself! It worked.
This bug is not the worst thing in the world to have but I very much appreciated your solution.
Much thanks!
I wasted a couple of perfectly fine hours of my life trying various things unsuccessfully to get rid of this error. Your video was the first solution that worked. Many thanks!
You saved me hours and hours of research and probably breaking stuff that shouldn't be touched on my computer.
did not work, the message came back, what else could I try?
Just delete the diagnostic folder and restart
I have had this restart message for a week, and your fix made it go away. Thank you.
Hi - you explained this really well but it's not working for me because I don't have a diagnosticreports folder. I don't see any items the same as the ones you are showing. There are a lot of items labeled critlog-2023 etc.. in my logs folder. Could that be the ones I have to put in a new old folder? I'm using an iMac with OS 12.6.7. It never shuts down unexpectedly - it just shows that message every time I start it.
Thank you sir! This just started happening a couple of days ago and I tried all other solutions. yours was the only one that worked and saved my sanity!!!!!
I've had this bug for months. Alas, this did not fix it for me. When I restart, the message still comes up and when I reopen the folder, it's empty except for the subfolders.
Hello there
I just wanna say this fixed the issue i was having with mine. Every time the message appeared when turn on and also the top bar was not showing and even the keyboard stopped working.
For me to manage to do what you said i had to first press together : ( Cmd+Shift+Q )
to clear it temporarily so that i could type. I was very annoyed that every time i logged off or shut down it was back again. After I did what you said on this video and restarting.... Its all working fine and the bug is LONG gone!
IM SO GLAD, THANK YOU SO MUCH !!!! 💕💕💕
God, I love the Internet. Thank you Mr. Macintosh, whoever you may be. Not all heroes wear capes (or Apple store uniforms).
Mine doesn’t even let me do anything the keyboard doesn’t work and the apple menu doesn’t show it’s like everything gets disabled unless I run it on safeboot
This is the one and only hack! Thank you so much for this solution! I pressed the powerbutton of my mac to turn it off (to quick i suppose) a few days before and since then the issue occured. All the other hacks with press keys and what ever didn't help. You made it!
Hats off to you-so clearly explained in such a simple, easy to follow way and it worked! Mr. Macintosh, you have my gratitude-may you live long and continue to do good.
Love this stuff. he doesnt show himself. True teacher.
Apple should hire you Mr.Macintosh. I am quite sure none of the Apple engineers are aware of such issues.
@umityayla5051: Maybe the Apple engineers are aware and just don't care. Thanks, Mr. Macintosh.
Hi
Can we just delete the logs or we have to keep them in a folder like you mentioned?
This issue happened twice this year and i have now 2 folders name Old and Old2.... I want to delete them but i dont know if this will cause a issue or not ?
Please let me know. Thanks!
My MacBook keeps restarting when I load a application. I haven’t been able to use it. How do I fix it?
I would ilke to just thank you since you saved me from this terrible issue. Over the one week in every starting of Mac I’ve been striving to solve it and it worked…thanks a lot
Hi,
I can not see anything in library folder ?
Can you tell
I have used this successfully on multiple devices. Thanks, Mr. Macintosh!
I'm seeing a similar type pop-up but it say something like, "Are you sure you want to log out?" If I have stepped away from the computer and miss the pop-up, it logs me out completely and does not open the windows that were open when it closed. Of note, I never had this problem until my entire computer was erased in the process of upgrading to Monterey in attempts to use the Microsoft 365 Office apps.
This helped a lot I thought my pc was gonna take a dump on me by crashing u till you said it was just a bug probably due to to much Logs clogging up the computer
I have been having the issue ever since I upgraded to Mac OS Ventura. Can someone how I can explain where I can find the the name of the application that is causing the problem in the log file?
stop searching through google this video is the best!
don't buy repair shit or anything start at 0:43 is the best solution my error message disappeared after reboot i spent hours doing everything but with this simple solution it was fixed! Thanks mate!
Simple to follow solution that worked straight away. Many thanks.
trackpad macbook not working why? Can you help me
Had the same problem a few times with regular accounts. Login out and login back in with an admin account, solved the problem.
Interesting! I wonder if standard accounts don't have the permissions to clear the error
This worked, Ty!!!! Is there a video for what to do when it says ‘This disk is locked’
My 2017 macbook pro shuts down by itself whenever I start playing a game I have tried clean installs nothing worked what could be the problem
same, im using a bluestacks and it suddenly went off, im starting to feel my mac have a virus
Thanks for all your help in getting my old macbook to macOS Monterey.....i tried upgrading to ventura (it has completed the installation) and then the mouse and keyboard seems not to be responding....Can you kindly please provide me with your advise to resolve this....Your swift response to my comments would be highly appreciated.....thanks
Dude, you save me...I was goin bananas about my Macbook Pro...it keeps popping like nuts! Thank you so much
I have deleted the entire log folder because this method was not working and still it shows the same message. Please help me to fix it
Did what you asked me right, but still not working on my ManBook Pro M1
Any help with that?
can i give you an award? thank you so much
can u show how to fix kernel panic
I did this, but it didn't work. I restarted, and it still said I restarted because of a problem. Weird.
Did you find a solution ?
My system shut itself down or black screen, and sometimes I'll have to try different type of command before it comes on again and when it does this error message keeps popping up I don't know if the two problems are fixable and how
i couldn't find "Library", what do need i do?
I get this issue as when I use my MacPro 2013 with Ventura open core patcher , if the Mac goes to sleep the Mac won't respond so I have to force the system shutdown , do we know if there is a fix for this ?
Does this work on MacOS Sonoma?
Hey! I did exactly what you said, and it still hasn’t fixed the issue. Any suggestions?
Same to me. After that I download OnyX and run Maintenance. It's gone!!!
It did not work for me. Still getting it. In addition there is a notification "Background Items Added. Software from Mykola Grymalyuk added items that can run in the background.."
I used Onyx for Mac and it works just as good.
Brilliant video ! Thank you so much. That problem was costing me so much time. Couldn't access folders, couldn't see the bar menu up top. This solved it! Briliant!!!
Thank you very much for the usual support. This guide helped me to identify the issue (but unfortunately not solve it). In any case you saved me hours and hours of research. Thanks
Thank you so much! Solved my problem. Very much appreciate you taking the trouble to post this video; it really helped me.
Bro! You the man! Just setup my new hack. Intel 13900k, aorus master z790, aorus master 6900xt, 1 2tb nvme, 2 4tb nvme, 1 1tb nvme, thunderbolt 3 titan ridge! Running flawlessly! This was the last thing I needed to fix! Even got my old firewire 002 bla modded rack to work with 2 adapters and manually installing drivers! You're videos are very helpful. You earned my sub!
It doesn't work for me :( I seem to have this problem every time I do an update on my mac. I had this problem in december and then the problem was the sleep wake failure file that had to be deleted. Now i can't find that file in the diagnostic reports.. So my problem is not fixed, not even by making a new folder and doing exactly what you did
My computer shut down the other day due to a power outage and I started getting this. THIS FIXED IT! Thank YOU!
And for people who say it doesn't work... make sure you go to the proper Library folder. I initially made the mistake of going to the user Library/Logs folder and it wouldn't work. You have to go to the proper root Library folder as shown in the video.
youre a hero thNK U
My screen went black. A message popped up. I tried to take a photo with my phone but it disappeared before I could do so. It didn’t look anything like any meaaage I’ve previously had from apple. It was a black box with white writing. Mentioned an error. Some of the text was in English and some was in either Japanese or Chinese. Then the screen came back up but the bottom menu bar was faded to about 10% visibility at which point I shut down the computer. Could this be a virus? Or is this a standard thing I’ve just not encountered before?
Ive tried this, it didnt work :( any other solution please?
why is bluestacks an android emulater, why does it not support macos montery? big thanks
After 10 minutes from opening Mac As I open any apps it gives me not responding
I was suprised 13 .2 beta 2 wasnt out today?
Hello Mr Mac Have a happy new Christmas & also new year for 2023. question dose 13.2 work with 0.5.3 ? I'm back at Big Sur for the moment I need a rest from reinstalling the venture
Thank you Professor Jack, Same to you! For 13.2 it does work with 0.5.3, but be sure to check out my last OCLP 0.5.3 update video for the warning about the 13.2 Rapid security response updates. If you have one of the affected models you will need to turn the feature off.
Seriously! That easy. Thank you Man!
Could not have picked a better timing! Literally started having this issue yesterday.
Nice! Did this fix it for you StarSun?
@@Mr.Macintosh yes, worked like a charm. Thanks
@@Mr.Macintosh found an iMac on the road side and I need your help to get it running! Has no hard drive installed.
You are awesome! No apple support page could help me with this, but this video did! Love you!
Thank you, finally solve this error on my 2016 Intel Monterey MacBook Pro
Have not had the problem but thank you anyway for showing how to fix it should it occur!
Thanks Marcel 👍
It's Working, Thanks Mr. Macintosh
Awesome & thanks. This resolved the issue. Gratitude & props in your direction.
All the best, friend, thank you for this, long live 1000 years
That did it for me. Thank you!
My mac is not shutting down after i use it…i need to long press power. Button
Thanks for this one, was plagued by this on my 5,1 MacPro with OCLP.
I'm glad this worked for you Drake, keep that 5,1 going!!! 👍
Thank you so much it resolved the issue.
Thank u. It worked nicely
Before watching this got this problem,thanks
can I delete all the log files?
yes you can
thak you so much sir! this guide helped me❤
You are a life saver loool I was gonna reinstall the whole software lmao ty man it’s gone
You are the only one that was able to fix this issue for me thank you!
Hello Mr. Macintosh, i from Indonesia. Do you wanna help me, make video “how to downgrade MacOS Monterey to Mojave” i hope you read this comment and reply. Thankyou 🙏🏻
Hello Gagas! I've got you covered ruclips.net/video/Ae_Vm39dxrA/видео.html
In the video I am downgrading to BIg Sur but just use Mojave instead 👍
still keep having some issue
Thanks so much your video really helped!!
thank you very much. the message doesn't appear anymore :)
Thank you very much
Thanks man, you are a savior :)
You are the best of the best, cream of the cream top of the hill, thank you, fixed.
Thank you very much @frankguiller 👍
Tnx for u r help macin tosh great you my problem is solved
Thank you, it was very helpful
Brilliant… thanks so much! 💜
Thanks Joris!! 👍
Found a simpler solution. Yay! Log into your Mac as an administrator. It will give you the option to read the log. Read it. You are done. The message went away for me.
Worked! Thanks!
Thanks So much dude!! ❤
Worked perfectly, cheers 👍🏽
Mr Mac! I need your help!
Thank you🤘
Bro thank you so much it worked :P
Thank you. It worked😭😭😭
Thanks my guy!
This should be a feature, the possibility to reopen apps after a cold boot.
It already is. I have it turned off personally.
@@wordwan in the shut down menu, just uncheck “Open windows on login”
Worked a charm, thx!
Thank u so much it worked for mee to
Thanks, I called apple they told me to reinstall the OS lol.
Didn’t work for me :(
Life Saver.. Thank you.
Thanks ....this helped
Just what I need, thanks mrmac!
Thanks @litemint09