It should never get to this point!

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  • Опубликовано: 10 ноя 2024

Комментарии • 94

  • @Exterality
    @Exterality Год назад

    Regarding the advice: if it is good or not, depends on the perspective and what you want to achieve.
    If you want happy longtime stakeholders with long term befenits for a strategic orientation of a company, you probably should not withhold information like you said.
    If you want to reduce further cost as much as possible, every further amount of action results in deficit to "your" money you got from the kickstarter. As well as every other action that could possible reduce potential income and existing budget. So withholding information is pretty much key here. Because 1) it's an action that costs money/time and 2) it shows how many other actions already failed and cost money without success. Keep them blind and don't let yourself cought by giving leverage.
    Basically, if you already have you want and are in now way forced to do more: you are easily able to fuck over your customers you don't need anymore anyway. I'd say it's pretty damn good advice!

  • @cyder534
    @cyder534 Год назад +1

    Should mention Flyos, Michael. It was left to their distributors to tell us that asia/oceania has gone from being first to arrive to second fricking wave. So many instances like this, not to mention their endless errata list. No more business from me.

  • @SKGuna_writer
    @SKGuna_writer Год назад +4

    Thank you for this video! I do hope that publishers (even the good publishers) take these matters seriously. It's not just a matter of establishing communication with your backers; it's also a matter of honesty and transparency. Anything else falls into the disingenuous category; anyone with half a brain can instantly spot that.

  • @TheRytoto
    @TheRytoto Год назад +1

    As much as I enjoy your news coverage and KS reviews, this is possibly your best video. Thanks, Michael!

    • @TheKingofAverage
      @TheKingofAverage  Год назад +2

      Thank you Ryan. Incidentally I hate making videos like this and very much wish I didn't have to. I feel it's good to do though

  • @DustyLamp
    @DustyLamp Год назад

    Grimlord Games with Village Attacks falls into this boat, if not worse. Zero communication for over a year, and now even their web store is down.

  • @atkaHC
    @atkaHC Год назад

    I backed Windard big box, still haven't received anything. I asked fun again about my order at the end of last year, they said they're going to ship it soon, then I was waiting for months and nothing so I sent another message and they said they don't have any orders with my details. Then I sent an e-mail to Daniel a month ago, he still haven't replied. I tried to be patient I wasn't bombing him with dozens of e-mails like some of the other backers... Someone in the Windward comment section mentioned that Zatu is doing the fulfillment in the UK so contacted them and they said now they are waiting for comfirmation from Daniel and then send me my game... So it's not so promising because seems like Daniel doesn't reply to any e-mails..

  • @Strabura
    @Strabura Год назад +8

    Communication is Key.

    • @TheKingofAverage
      @TheKingofAverage  Год назад +1

      Exactly. You can "get away" with a lot as long as you communicate well. We're quite forgiving backers to be honest!

  • @ScytheNoire
    @ScytheNoire Год назад +1

    They should have communicated. There is no reason to not be transparent to backers who paid ahead of time.
    I did get mine here in Canada, but had no idea there were issues, had assumed everything had got delivered.
    Once again, Fun Again screwed up things. It just sucks they are screwing over a lot of publishers and backers along the way.

  • @wiseblind
    @wiseblind Год назад +1

    Thanks for posting this video. UPS lost my copy of frosthaven. It took 1 month for Cephalofair to respond my ticket. They say that they will send me another copy. But how come a company that makes 12M in a kickstarter not to be ready for something like this??

    • @TheKingofAverage
      @TheKingofAverage  Год назад

      especially with a retail presence! It's more understandable if it's KS only as they only have so many spare, but they should have access to stuff like this on a regular occurrence if it's retail too.

  • @Ironhawx
    @Ironhawx Год назад

    Desperation at SFG and LMS. SFG hyped their opening of the “Vault” to Wrestlemania levels only to discover it’s a sneaky preorder page for “exclusives” some which aren’t really worth the money…a $50 crocodile anyone? What a load of CROC!
    LMS snuck around KS and went to GF for a DEI reprint campaign, the comments on GF are worth reading.

  • @Ecolion
    @Ecolion Год назад +3

    Knight models (games) is the worst. Their catch the snitch game is only partly delivered. You should see the comments in KS and people mad in their batman game. The biggest issue is they changed the size of their minis after promises of keeping them 35mm to match the mini game.

    • @GHOST1314
      @GHOST1314 Год назад

      Yeah that was horseshit. Promising 35mm so you can use with the Harry Potter miniatures game and then they fork us in the arse. Plus many of the minis were broken. I cancelled my Escape Arkham for that reason. Plus that Catch the Snitch was the worst campaign I've ever been in and I've been in more than 535 campaigns.

    • @mrsteve4569
      @mrsteve4569 Год назад

      Honestly, it has all the appearance of them abandoning the project at the end. Honest communication would have alleviated a lot of angst, but they don’t seem to care.

    • @julianbochen897
      @julianbochen897 Год назад +1

      Absolutely! KnightModels are not playing a honest game anymore. They try to keep backers quite so new backers don't see what they do! Absolutely one of the worst company and campaign I backed... :-(

    • @mrsteve4569
      @mrsteve4569 Год назад

      I’ll add this, the fact they were deleting comments regarding Catch the Snitch during the Arkham game campaign should be a red flag, but backers go blind when they see a product they want and ignore bad behavior until it smacks them right between the eyes.

  • @edwardleronculbreath732
    @edwardleronculbreath732 Год назад +1

    I'm so glad I got my copy long ago. I had no idea this was going on. You're right that backers don't come back to the comments. I'll only come back if it's a non-boardgame campaign that I haven't opened yet, and I want to see if people have complaints about it (especially if I was going to gift it to someone)

  • @PRC533
    @PRC533 Год назад

    What makes this even worse is it's affecting two games, Age of Atlantis and the Windward expansion. Both campaigns are full of comments from people who have either not received anything, or received partial/incorrect pledges. There are far more than 75 people missing what they paid for, and if it was that few why not just refund them?

  • @StormWildSpace
    @StormWildSpace Год назад

    Counsil usually mean a LAWYER...

  • @jasonpadgett1333
    @jasonpadgett1333 Год назад +1

    Paverson Games had to hustle with Distilled fulfillment when Fun Again went belly up, kept their backers updated through the whole process, and got them to backers just a couple months late. They did an awesome job. Sorry people had to deal with this for this game.

    • @TheKingofAverage
      @TheKingofAverage  Год назад

      That's wonderful to hear! I will mention their story in my next news video.

  • @danielgustavoparedes
    @danielgustavoparedes Год назад

    I think steamforge has done fantastic with communication and delivery of monster hunter world. My first kickstarter. Great experience.

  • @saveversus
    @saveversus Год назад

    I backed Windward (expansion) and Legend Academy.
    I wasn't worried at delays because stuff happens and I got other things coming in.
    The absolute silence really irks me though. I messaged Funagain, but all they could do was forward it to EDG for a (not expected) response.
    Even their monthly Legend Academy updates don't do anything because it's just a passive post, no engagement to backers at all.

    • @TheKingofAverage
      @TheKingofAverage  Год назад

      ah bummer. Definitely a sore spot on what seems to be an otherwise good dev.

  • @NerdAndProudOfIt
    @NerdAndProudOfIt Год назад +2

    I watched all 24 minutes, my friend, but somehow i still don't know what game this rant was about ;). Love your vids, as you know, but this one went a bit passed me!

    • @TheKingofAverage
      @TheKingofAverage  Год назад +1

      ah sorry about that! I had a rather large general statement and then only mentioned the game after that so kind of in the middle, not the best format I think - appreciate the feedback!

    • @NerdAndProudOfIt
      @NerdAndProudOfIt Год назад +1

      @@TheKingofAverage all good! 🙏🏻👊🏻. just thought i mention it.
      your zombicide rant yesterday was much clearer 😂😜.

  • @thomvandenbossche7949
    @thomvandenbossche7949 Год назад

    Another backer here that received neither game, and I even contributed to the extra shipping fundraiser el dorado did. It's not a crazy total amount of money, but I don't like being lied to. This isn't the first kickstarter that failed to deliver, and it won't be the last.
    In other news, my game shelves look really similar to the Shelves of Average back there!

  • @erictatusko1212
    @erictatusko1212 Год назад

    When you talked about them receiving advice not to discuss the problems, if it was something heading to litigation, I could definitely see a lawyer saying not to discuss the dispute publicly, but you could at least say that it was going to litigation. After hearing the comments from backers though, it definitely seem like a problem with the game company

    • @TheKingofAverage
      @TheKingofAverage  Год назад +1

      That was my thought as well, but I feel they'd have mentioned it if that's the case now that they spoke up. Thought with the tendency to withhold information who knows :P
      I just wish I didn't get pinged so much. I love that you guys let me know what's going on, but it makes me sad that companies make their backers desperate enough to ask me for help. They need to take better care of the very people that paid them.

    • @erictatusko1212
      @erictatusko1212 Год назад

      @TheKingofAverage I know that in some of your news videos like this you sound frustrated and put off by doing them. Frankly though, it appears you are the only person on RUclips, at least that I can find, who actually takes holding the developers feet to the fire seriously. I was just watching a video from another person about overdue crowdfunded games and they were like: this game is 12 months overdue, meh; this one is 20 months overdue, meh; this one I'm apparently not getting, meh. I like your content and the diligence you put into your news videos. Keep up the good work!

  • @rodneyaudley2980
    @rodneyaudley2980 Год назад +1

    Clearly there is a lack of sugar wher you are 😂. Bravo, stakeholder engagement is key and would say a critical success factor in any crowdfunding projects. Keep calling them out.

  • @zenster1097
    @zenster1097 Год назад +1

    I'm one of those people. Always on the vanguard, pushing KoA. Communication is the bare minimum. Shouldn't be the standard.

  • @paulb2474
    @paulb2474 Год назад +1

    If companies like Mythic were more open right at the start, definitely would gladly paid more, but stringing us along for what is now years on hel, makes for a i'm not sure i even care any more attitude.

  • @thomassawicki6103
    @thomassawicki6103 Год назад

    One big issue is every campaign with communication issues has backers that attack those who point out the communication issues. This emboldens continued lack of communication from the publisher.

  • @zenster1097
    @zenster1097 Год назад +1

    Not sure backers are that forgiving. The backlash for asking for more money is real (and justified to an extent). I know I wasn't happy when GG asked.

    • @TheKingofAverage
      @TheKingofAverage  Год назад

      It really depends. A bad situation that's not your fault while having good communication can do wonders. Look at the reaction to Shadowborne Games when they did it for instance.
      Either way, it's better than not giving people their games and being cagey about the communication.

  • @ronaldlawrence8879
    @ronaldlawrence8879 Год назад +2

    I really want the four outstanding games from Mythic...hope the get 6 delivered, so we can build some confidence in them.

    • @SKGuna_writer
      @SKGuna_writer Год назад

      Same!

    • @savardmike
      @savardmike Год назад +7

      I am writing my pledges with Mythic off at this point. If I ever get them, it's an extra bonus.
      They are desperately trying to raise money right now as I keep getting spammed with their "special sales", but I am not about to put more money into that blackhole at this point.

    • @paulb2474
      @paulb2474 Год назад +2

      Pretty sure if I get even 1 its a win. Pretty sure my all in for MonPoc will never happen.

    • @wyatth2992
      @wyatth2992 Год назад

      ​@@paulb2474
      I would really like to see Hel fulfilled, but that just seems like a pipe dream at this point.

    • @morgaknightgames
      @morgaknightgames Год назад +1

      Yes, I would love to get Darkest Dungeon wave 2 and Hel. Grateful I've only gone $1 in on Anastyr, but would love to see that game happen too. They have an insane uphill battle at this point to gain back any good will.

  • @beerman2000
    @beerman2000 Год назад

    The problem with the, "Then send them to me and I'll get them to my backers" assumes that their version of events is true. I think it's fairly obvious that it isn't. The people posting comments about how they are waiting on el Dorado, not funagain, the fact that he straight up lied about 3 hrs/day for 6 months should make it obvious where the problem lies

  • @Thebrewgeek1
    @Thebrewgeek1 Год назад +1

    Can you cover DEI? Specifically if you think it’s a safe but. In other worlds will they deliver the game.

    • @jolandbos3124
      @jolandbos3124 Год назад +1

      I backed the first kickstarter and it got delivered. I had two broken miniatures and they sent me two replacements, so also good customer service. Hope this helps a bit

    • @TheKingofAverage
      @TheKingofAverage  Год назад +1

      For now I'd say yes. I believe they've done an okay job not being ENTIRELY crowdfunding dependent, but I do worry as I feel they are on a downward slope.
      For now though I say go ahead - it's a fun game :)

    • @Thebrewgeek1
      @Thebrewgeek1 Год назад

      @@TheKingofAverage thanks you the man!

  • @gogodemons
    @gogodemons Год назад +1

    Darkest Dungeons are going through the exact same thing through fun again and mythic games. Even after paying the ranso.. ahem donation. Sooo prolly plenty of blame to go around sadly.

  • @kevinpk8970
    @kevinpk8970 Год назад +1

    What a pitty… I‘m a huge fan of Windward and backed the last reprint. As far as I can tell, everything went well there. Communication was good, which means they know how it should be done.

    • @TheKingofAverage
      @TheKingofAverage  Год назад +1

      I think it's really easy to communicate when things are going well. It's when they go bad that the true test begins and it's much harder to do.
      Really glad things went well for them mostly!

    • @PRC533
      @PRC533 Год назад

      Windward is suffering from the same issues. People are missing their expansion pledges as well as Age of Atlantis.

    • @wyatth2992
      @wyatth2992 Год назад

      I had a great experience with both Windward and Age of Atlantis.
      It sucks that others are having issues.

  • @marvinp90
    @marvinp90 Год назад

    Damn I backed Legend Academy and didn't realize all this. Hopefully that doesn't have these issues.
    For new topics any chance you can look into the whole rules fiasco with CMON's Clash at Eternia game. It is so half assed with so many mistakes. The solo mode AI is incomplete with the rule book and player aid card contradicting each other. There is a whole thread on BGG listing big misprints on the player cards. It really feels like CMON eventually said all right pencils down anything that isn't fixed tough lets send it out. To their credit they are actually responding to rules question in the KS comments but that is a terrible place to do it. It desperately needs an Errata ASAP.

  • @SK-do5rv
    @SK-do5rv Год назад

    Eyuiden chronicles needs this advice the kickstarter is a mess

  • @LeeroyPorkins
    @LeeroyPorkins Год назад +2

    Zombicide White Death hits Kickstarter today

  • @johnp.hayden1099
    @johnp.hayden1099 Год назад

    Have you done a kickstarter? Just asking.

  • @zenster1097
    @zenster1097 Год назад

    They did it for current PR and not to face backlash.

  • @kevinshaw9981
    @kevinshaw9981 Год назад

    Still ticked about Sub Terra II !!...

  • @GHOST1314
    @GHOST1314 Год назад +3

    Hey King, you said you're backing Elder Scrolls because you can make videos etc and make your money back.
    Can't you do that for Thinning Veil? It's really quite the bargain with the free hero expansion and the 21 daily unlocks which have been terrific. C'mon man help a brother out. This game is almost complete too. Not some bullshit campaign that has nothing done and you wait 4 years for.

    • @zenster1097
      @zenster1097 Год назад

      There's a lot more to backing a game than it being "developed" as a single prototype. I do not feel confident in Thinning Veil due to multitude of red flags due to previous campaign.

    • @GHOST1314
      @GHOST1314 Год назад

      @@zenster1097 35 of the 42 missions are done and so are most of the minis. Red flags? What cuz they put all their money into the game and not buying any advertising? KS was made for indie companies not as a preorder for games. Well it used to be. Now KS makes so much money from CMON games etc that they are squeezing the little guy out. You're missing out on a great game.

    • @zenster1097
      @zenster1097 Год назад

      @@GHOST1314 They ignored essential advice during the previous campaign, basic mistakes, etc (they did buy advertising while claiming no money to make multiple prototypes to send to youtubers). Double downed and attacked potential backers as trolls and flamers. I'm all for indies. I backed a lot of them. But I also expect indies to do their homework for basic things. And when people say point out very clear and obvious mistakes, not to double down. Being an Indie "against the man" isn't just a pass for indies to be able to do whatever they want. Indies make mistakes, but when you don't learn, adapt, and change, that's the biggest red flag of them all. I cannot trust them to produce a game, which goes well beyond passion and developed game, and deals with logistics, taxes, manufacturing, communication, and more.

    • @triskeliongames9270
      @triskeliongames9270 Год назад +1

      @@zenster1097 I don't know who you are but I strongly disagree with your opinion and statement regarding the company, its conduct and about the first campaign. As regards our business acumen, we are more than capable of all those elements to ensure fulfilment of the project. We did not attack any potential backers in the previous campaign. We did have to deal with some flamers and that's normal, unless your choice is to ignore them and allow them to sabotage you. As for their motives, who can say? There was no 'doubling down' and the cost of our ads for the last campaign was £350 and the cost for the prototype of the cards and tokens and dice was $600. We made a deal on the tiles we have, and we printed our own miniatures on a lower end printer we own. When it comes to advertising the sky is the limit as to how much money you wish to spend and the ways to spend it are myriad. When you have a limited budget, do you think you can compete with CMON and the others across established channels when it comes to advertising space and time? You cannot. If you think we even entertained spending £30,000 on a game in order to not do our 'homework' I can only tell you very strongly you are exceptionally wrong.
      If you believe we did not learn and adapt even as the last campaign progressed then you were not watching very closely. Our red flag is: we're new. We don't have pockets as deep as the established companies.
      That's it.

    • @Talliesyn
      @Talliesyn Год назад

      @@triskeliongames9270 Have not paid attention to your case, that much but to me seems like you drawn the line between potential backers and 'flamers' too harshly? You do not have to 'deal' with them. Seems like you have some communication issues. Do not go into the open conflict. Tis not a war, you want to convince people your project is worth their money not sugar coat the ones who like everything and attack the other group who question your approach. People have certain expectations going into backing stuff. If you cannot fulfill them well... that's not their problem, it's yours.

  • @nerzeus
    @nerzeus Год назад +1

    As intense as you get on this KOA you need to make sure not to look into all the lies, theft, and gaslighting the government has been doing. Makes the boardgame issues look like a bunch of rookies.

  • @AdamJorgensen
    @AdamJorgensen Год назад

    Ooof, a real clusterfuck :-/

  • @ThrockmortonTheSkateboarder
    @ThrockmortonTheSkateboarder Год назад +1

    "Ignornat"?

  • @Exterality
    @Exterality Год назад

    Coverage of these projects is always good, but sometimes your channel feels a bit like the drama channel. Sit down, eat popcorn and watch people go crazy about stuff in kickstarter projects! Let's hope that some day this kind of coverage is less necessary. Btw the Sorcerer Endbringer project might also be a fun look worth covering.

  • @zenster1097
    @zenster1097 Год назад

    I don't agree with talking about issues. Talk about how you're overcoming issues. Show people you're a problem solver, not a complainer. Or ask for advice from your backers to brainstorm if you're stuck. Nothing is more demoralizing than having to read an update where you just talk about issues, as a backer (knowing your money is in the toilet). Show people what you, as a company, are doing about those issues when you're confronted with them.

    • @TheKingofAverage
      @TheKingofAverage  Год назад +1

      good clarification!

    • @bassmeo3937
      @bassmeo3937 Год назад +1

      The problem is, most of the time they aren't doing anything about these issues that benefit the backers, so why communicate that. Why say "I only worked on this issue 1 hour a week" when you could say "I worked 2-3 hours every day on this issue". Even if it's a blatant lie, plenty of people will still believe it but even if a majority doesn't believe it, only a minority of backers will actually call you out. So if you launch your next campaign, people see how hard you have been working if they would check updates but not comments (if they aren't already censored by then). Most of these companies aren't problem solvers, that's the real issue, and they just slug around until it all hits the fan.

    • @zenster1097
      @zenster1097 Год назад

      @@bassmeo3937 If people were problem solvers, our world wouldn't be a shithole it is now.

    • @Talliesyn
      @Talliesyn Год назад

      @@bassmeo3937 is there anyone out there yet, who checks only updates but no comments underneath? It's like the easiest way to call the company on a bs.