How I Got Hired At Chanel At Nordstrom (Interview Process and Interview Questions)
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- Опубликовано: 7 фев 2017
- Hi everyone! When I was first going through the hiring process at Chanel, I literally had no guidance and no idea what to expect at the time. I hope this video kinda helps steer you in the right direction!
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This video is not sponsored. All opinions and statements are my own. My statements do not represent Chanel Cosmetics or the hiring process of Chanel Cosmetics. 
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I just wanted to thank you for making this video. It helped me better prepare for my interviews and I was offered a job with Chanel yesterday! 😁
I'm so glad it helped! And congratulations girlie! You'll love the company!
Thank you! I have enjoyed your channel and think its great you are helping promote a brand that people are often intimidated by.
Allison Gaston Awwesooome!! Congrats !! 🎉🎊
Congratulations!
hey do you still work there? Is it true all SA are now not getting any commissions on bags anymore!
My goodness I’m so grateful for you and this video, the universe sent me your way and lt truly is a blessing. Have a interview with Nordstrom tomorrow at 11 and I. Most definitely will be using these tips 🙂 I’ve already subscribed to you channel. Thanks a bunch doll!
You had all the perfect answers! Good job. Congratulations!!
My process is totally different from your experience. I literally applied on Indeed, received an email regarding my application with an assessment attached. Upon completion of the assessment, about 2 days later, I received another email stating that I could come in for a hiring event between the hours of 10am-6pm. Hopefully everything plays out well for me. Thank you for this video, very informative...I’m going for the Chanel Beauty Counter Manager position. *Fingers Crossed*
Did you have experience
what happened at the event did you get it?
Chanel always intimidates me , can you do a video on what products would be great to start? Congrats getting the job
I absolutely understand! Because I used to feel that way walking up to a Chanel counter too! And I want to change that. I want to make Chanel products more widely known and more mainstream (something I actually mentioned in my interview) and I want to make videos to help familiarize everyone with these products as well. I actually have a few video ideas in the works. Thank you so much for your suggestion! I'll definitely touch on that! :)
Hey girl! Thought I would come back and comment on this video to give you a massive MASSIVE thank you! This video was so helpful to me and I’m so proud to say that I recently got a job as a travelling makeup artist at Chanel in Australia and honestly this video and all of your Chanel related videos helped me SO MUCH! I absolutely love your channel thank you so much for thoroughly educating me on Chanel products. I really can’t even begin to explain how much getting this job meant to me and your videos were such a huge part in me getting this position. Wishing you all the best lovely!!! ❤️❤️❤️
OMG!! Congratulations! I'm so glad that I was able to help you secure such an amazing position and even happier that you're now part of the Chanel world! I hope you enjoy it as much as I do! Wishing you the best in your endeavors!
@Olivia Valerie, hey hi! I want to work at Chanel as a Marketing intern in Australia! Can you please help me with how to apply and what to do. If it's possible can we connect? It would be a great help 😊
I listened to this video while on my way home and I can hear in your voice that you’re an absolute sweetheart.
Congrats ❤️. I barely have few items from Channel within my makeup collection. It’s very expensive & worth the investment. I have the cream bronzer and Spring collection of 2015. Wow yes that’s a lengthy interview (a month), you nailed it. Thanks for sharing (yes customer service experiences is a must). Omg how to deal with bad customer service? They’re looking for a professional answer correct lol.....:enjoy you’ll do great in this field.
Thank you so, so so so much for this video!!! I️ applied for a counter manager position with Nordstrom NARS and I️ am so overly excited about it I’ve been searching everywhere for interview tips lol. You have a New subscriber! ♥️♥️♥️
I'm glad I was able to help! Good luck on everything!
I got an interview with Target next week, but I would like to upgrade to an all apparel store! My faves are American Eagle, Nordstrom, and Target! Thanks for the tips!!
Wonderful Video I have an interview on Tuesday for the new Nordstrom that's opening in Columbus Circle NYC in October so I hope I get it also but I also love your positive energy it's amazing😁😁😁
I hope it went well!
thank u so much for this video...i follow this video got the job at nordstrom at clinique...very helpful...
Congrats hon! I'm glad you found this helpful enough to land you a job lol have fun working at Clinique!
i owe u a drink..:)
Thanks sooo much Andrea for this video
Hey, your video is very helpful I am actually preparing myself for the second interview for Chanel counter, did you have to perform any makeover for skill test?
Thank you so much for this video! It really had great insights!
Hi! Thanks for your video! What benefits or discounts do you get and do you get any Chanel bags or accessories? Thanks
Just had a question, does Nordstrom pay a hourly rate plus commission or is it mostly commission based?
Thank you so much for this video! Do they hire non native English speaker? I plan on applying for a retail sales position in the accessories department and the phone interview and the possible question "sell me this item" are freaking me out
It is great video and really helped me.
I am going to have interview for CLE DE PEAU in Saks Fifth Avenue in Troy,Mi today.
Thank you,again!!🤗🎀
My progress is taking ages. 1,5 week ago I did a video question interview but I didn't hear anything at all from them. What does this mean, that they don't have interest in me? I'm dying.
Hiring was so much easier when I got hired in summer of 1988. I got a summer job at Bullocks. I just applied, interviewed with the manager and was hired.
im hoping to get an interview for an office job at work, ur calm collectiveness is inspiring.
holy shitballs, i GOT the job, Thank you Jesus. now i can be glam and not look like a potato anymore.
Hey, Thanks for posting your Experience for this #Chanel-#Nordstrom Video out! I have a high Fine Jewelry Interview tomorrow and this is a new thing for me, after 20 years in another Industry. The Interview Questions you got from your 2-3 Managers was interesting, they are very Direct abt Politics, Personalities, Stress that can happen at Work - and I'm very impressed to hear Nordstrom address that (funny since my High-Tech prev companies RARELY ever asked that-- yet High-Tech is FULL of Politics with Women + Men, go fig). But I'm so glad to see you get a Dream Job at the Company you Love-- you Deserve it! 💖
thank you for this video wow. I needed this. I pretty much bombed the first interview but the lady was too nice and warned me to research for the very last one.
Merci, a good view of how retail life be hard work et no Sunday off.
I have an in-person interview with chanel tomorrow... so nervous
What did you wear to the interview ?
I've never heard of a group interview. Did you talk to each other or just the interviewer? Do you think it's for them to see how you deal with others? Just curious.
Thank you so much for sharing such detailed experience:)
Thank you for watching!
Thank you for making this video ! i have offered a job with. Chanel today ! Thank you so much
I feel your pain. I’ve applied to over 200 jobs this year. You really can get discouraged even where you were confident at first. Brutal.
Aww. Congrats! ❤️ I pass the phone interview but unfortunately I fail the 2 nd one. I really hav no idea why they did not hire me. Feel really upset right now. Anyways thanks for the videos. 😊
So helpful! Thank you! Also, I LOVE that you openly thanked the hiring manager who hired you. Simple gratitude goes a long way.
Do they do a credit check?
Hey , I am from India. Can you guide me how can I apply?
I’m studying to become a clinical pharmacist and I want to work with Chanel. Does anyone have any idea about this? Do they hire us, I mean they have a lot of products coming out every year so maybe they do? How much do they pay? How do I apply? What qualification is required?
Hey thanks for your info I been trying to apply at channel
i have a question, y'all sales always emphasise the importance of building a relationship with customers in this field yet most of the retail sales are so judgmental that they simply just ignore certain customers. I have seen people complaining from all age groups about this, what do you think about this?
I wanted to join this brand as fashion designer.At what age they hire for fashion designer
Hi,thank you could you mention about dress what did you wear on interview?
I wore a blouse, blazer, and trousers, all black.
Please could tell me What is luxury? Please explain
can you return a chanel at nordstrom after 14 days?
How long did it take for the store to reach out to you after the interview?
Each process took about a week in between :)
Thx for your video. So from what I gathered, you are an actual employee of Chanel, not Nordstroms? Do you get the same benefits and perks that employees in a Chanel boutique get?
I'm actually an employee at Nordstrom, so our perks are definitely different.
Omg just finished phone interview... i was so nervous and horrible! but they asked me for another interview in person tomorrow.myb because i mentioned nicely that im an asian and bilingual. im very grateful to found your video before that.
Omg! I'm so glad I was able to help! I hope you land the job!
I have a phone interview with them for a Stock position I’m nervous
I want to know how you answered the question
Were you already a makeup artist?
Dredre, you are 👍, btw I’m new hired Chanel counter manager in Bloomingdales, thanks for your videos about Chanel product. It’s so helpful, love 💕
Gah! I'm glad!
How do you select the time for your interview
There will be an attached link in the email that redirects you to the page that allows you to make the time selections for the phone interview
I wanted to ask what the perks are for working at the Chanel sales counter? Is your employee discount just for Chanel, or for all of Nordstrom? Do they provide you with sample products so you know how they work before you sell them?
My specific employee discount is for Nordstrom in general because I work for the company :) Also, they definitely encourage you to test and try the products so you can properly explain and sell to customers
Elizabeth Strecher how much is an employee discount?? 40% ?? Or howmuch??
You did three interviews in total?
What degree did you have?
hi good evening just wanna ask a question , i am filipino and currently im working in dubai ,i applied in nordstrom via online , and i recieved an email to them for a phone interview ,is it possible that they will hire me even i am here in dubai not in usa? thank you so much
It really depends on where and what position you applied for...
If you applied for a position in Dubai then I'm sure you'll be fine. However, if you're applying for a position that would require you to be in the United States, I'm not sure how that would work out.
Thanks for sharing your experience :)
This is so helpful I have an interview with Chanel on Friday
How did it go?!
DreDreDoesMakeup they had a previous Chanel employee who applied and they went with her. :( but I did get hired back at my old counter with Estée Lauder. So I’m very excited.
I have an interview with Nordstrom in two days and I’m so nervous this is very helpful.
Thank you for making this video! I accepted an offer with Chanel cosmetics and Von Maur. Are you still with them? They said their uniform is going to change again.. I hope I get one of those pens! Are you still with them?
Hi Allison! Are you still working at VM? How did the interview process go? Do you like working there? Thank you in advance if you’re able to reply!
I absolutely HATED working for Von Maur. By far the worst company I have ever worked for.
Hi can you help me for my resume
The reason I did not want to be in the Beauty Industry is honestly because people ( women ) that I have worked with in the past have this thought process that they want to be better than others ( me ) and push me out of the way because they felt they deserved it more !
Why can't ( Minding your own journey and business ) be a popular thing other than trying to knock others down ?
Putting someone else down is not going to make that person a better person, the new people can teach or bring something to the brand that is not already there.
I gave up my dream job after 12 years because of this, the bullying and just the fact that I would try my hardest to get with this certain brand and for the life of me I could not figure out why I was not that brand's cup of tea. I would study harder, change my look, get tips online about makeup application and skincare.
I got over it and now I am taking the technical route.
But thanks for sharing your experiences.
THANK YOU! APPLIED FOR MAC, BUT WANT TO BE READY FOR ANY COUNTER THERE.
I’m glad I can help!
Thank you for sharing this I have phone interview tomorrow and I am watching this first lol 😂
Good luck! I hope you nailed it!
Thank you for making this video! I just received the first email said they need me to schedule a phone call interview, however, the email did not give me any link or anything. What am I suppose to do?
Congratulations! You got it for Nordstrom right? Check again! The email always has a link to direct you to a website where you can schedule a phone interview! Good luck!
Hi, I checked again, they did not include a link in my email tho. The whole email just says I will get a phone call interview for retail sales and they will call me within two hours of time I selected for my phone interview. The second bullet point just says I will receive a call from a 1-855 Nordstrom number that's it. Am I suppose to call them then? Thank you so much for answering!
Then you can go onto your Nordstrom career profile that you created and there should be a section for "upcoming interviews". You're supposed to select a good time slot for them to call you online :) how weird, usually they include the link in your email. Sometimes it'll say "select you appointment here" and the "here" is underlined and if you click on it, it'll take you to the website.
I have the exact same problem, and I don't see an 'upcoming interviews' section on my profile :((((
Thank you for sharing!
how long is the phone interview??
The phone interview was literally like 15 minutes long at most
Crazy how we just hired someone for our Chanel counter with no beauty industry experience or even customer service experience...
What did the training consist of?
It was three days of training where they explain to you the inner workings of Nordstrom, register training, and shadowing :)
I plan on applying to Nordstrom’s, and this video helped calm my nerves so much. I’m terrible at interviews but have amazing customer service so when I tank the interview I’m like nooooo I promise I’m a great employee lol. 😂😂😂
You'll be fine!
@ DeannaChristine6685: I hope you got this
Hi, I love makeup but would they hire someone who has skin problems? Acne scars, oily skin?
That's a great question hon! Honestly I haven't heard anyone getting turned down because of skin conditions. However, I don't see why any skin condition should be an issue with the hiring process :) I would definitely encourage you to apply!
Please make video about Fashion Definition?
Hello there… thank you for uploading this… I have an interview over zoom next week, with Sacks Fifth Avenue. The role is Beauty Specialist. Any advice? I am a Chef believe or not! However Beauty is my thing! I love all about cosmetics, beauty… all that business! I have this passion! Love The arts on the plates I make but dealing with customers, beautiful people out there can do only great for me! I don’t think I should be afraid of changing careers path… right?
I hope you are doing well in btw! Are you still working for Chanel?
Best,
This is so inspirational! There are so many skills that transfer over from culinary to beauty (beyond the aesthetic). Your ability to multi-task, compartmentalize, plan ahead, and delegate, will be invaluable as you transition! Good luck in all your future endeavors
Hi, do you think the interview process for Chanel at Nordstrom’s is different now?
I wouldn't say anything has changed at ALL!
What about now
I passed my phone interview and got an in person interview. I'm wondering if colored hair is exceptible as business casual? Also would a suit be too much?
Congrats! Colored hair is ok depending on which company you're applying for. I know Chanel is pretty strict on hair so we're limited to having "natural" hair colors only. Basically any color that can grow naturally is acceptable. But I know other companies like Khiels and Fresh don't mind more creative hair colors. I don't think a suit would be too much, but a suit is definitely not necessary. I wore a blazer, a blouse, and black pants. Just look presentable. Good luck hon!
DreDreDoesMakeup thank you soo much. I think I'm going to bring back my natural hair color. You're a lifesaver 😁
congratulations! good luck!
Would this apply for Macy’s and Chanel ?
I'm sure they ask very similar questions in terms of your proclivity for the brand and your affinity for customer service, but using these methods won't guarantee you a foot in the door.
How was the pay at Chanel ! Good hours ?
Your pay and hours are variable depending on circumstance, experience, and the position that you apply for :) everybody is different
Congratulations and do you still work for chanel? I really enjoy this video.
I sure do hon! I hope it'll help you out in the future!
DreDreDoesMakeup I will keep u updated
My phone interview is in the morning. Im so nervous. Do you remember the questions? Love your vids btw! 😘
Don't be nervous! Just keep customer service in mind! Nordstrom really values customer service so that's what their questions are going to focus on predominantly. Things like "why do you want to work here?", "have you ever had a difficult customer and how did you deal with it?" Good luck! And thank you so much for watching!
Thanks dear! I got an interview in HR on Friday! Nerve wrecking lol. ❤❤
Omg! Congrats! The in person interview questions are going to be similar. Very customer service oriented. They're also going to ask you how you feel about commission sales ;)
omfg my interview is tommorw on the phone!! im nervous too
Hope it went well!
Which Nordstroms do you work at? Are you in So.Cal?
Yes! Santa Anita in Arcadia!
DreDreDoesMakeup Oh, okay. Still a ways from me. : ( I’m in the OC. You seem so knowledgeable when it come to foundation, and my EL/double wear aging me now. Need new foundation. And makeup change altogether
Gah! So far! Hopefully one day you can make the trek out to my counter!
Random request...but I see a lot of people who get "vip gifts from chanel" could you explain how people get these? maybe a video on that or a video on what you get as an employee (benefits, gifts, etc). not trying to be nosy just interested! :)
No worries! Totallyyyyy understandable lol however, I can't disclose the employee benefits just yet, just because I can potentially get in trouble with the company. However, if/when I depart from the company, trust me, I will HAPPILY spill the tea lol
In regards to the "vip" gifts from Chanel, it's quite dependent on where the customer shops. Gifts given from the Chanel boutique differs from the gifts given at a counter. It even varies from department store. For example a Saks gift can be different from a Nordstrom one. A lot of times Chanel will hold a special event where customers are invited to attend. If they spend over a certain dollar amount, they are given a token of appreciation for attending and spending with Chanel. These events can range from makeup events with special makeup artists from Chanel will come for the day for makeovers, skincare master classes where aestheticians from Chanel come for the day and teach class on Chanel skincare and special massage and application techniques, or spa events where customers can come and receive Chanel curated facials. A lot to read, i know loll but I hope this answers your question! Thank you so much for your comment!
Would I need to bring my makeup box to the interview?
No need :) just yourself
Andrea Tran do you have to be skilled at applying makeup or do they send you to a course to learn? Also, what’s the earnings potential?
How long u waited for the result of your interview?thank you
I waited at most 5 days in between each interview :)
Oh, wow! I'm kind of late to this.. But do you have to have a beauty/aesthetician/Makeup artist background? I like makeup, I like the products, but I don't have any of the training.
I have a makeup artist background, but it's not totally necessary!
Why would you have to provide your social security if you haven't been hired yet? I'm told it is illegal for them to even ask for it until you get hired.
It was just one of those things that I had to fill out. I've had to provide this information at other jobs on the application as well. But then again I could also be remembering incorrectly :)
I have a phone interview tomorrow and i wanna know what did you answered for question on what was your struggle have you ever been in a tough situation? I have 2 yrs of experience and i dont think i have any tough situation or struggles
Ugh, I hope I'm not too late in answering this, but you can always say that you've been thankful enough to have never faced too difficult of a situation. However, in the case of a tough situation, you will always use your best judgement and put customer service and pleasing the customer first.
DreDreDoesMakeup thank you thank you.! And i might have another phone interview soon with nordstrom. Wish me luck!!
DreDreDoesMakeup what will they ask for phone interview. Im not too nervous about in person interview but what gets me nervous is phone interview..!!!
Omg wow, commission
The point ? Is it worth working in Nordstrom or not ?
I think YOU missed the point. This video isn’t a review on the job at Nordstrom. It’s a video to ease people into the hiring process.
No it’s not....retail sucks
Your Title on this video is a bit Deceptive. I was thinking you were hired in the CHANEL Boutique that sells Handbags not the Cosmetic counter.
How is it deceptive? It clearly states Chanel at Nordstrom...
nobody cares
An asian fart spare us
Hop off my channel with your negativity.
to much talking before getting to the point.....
I try to give a lot of background information to preface
Moving forward, please word your criticism in a more constructive manner