I'm pretty good at math and a couple years ago when negotiating the price of a new car, we hit a spot where we both weren't moving much and the salesperson went to the monthly payment talk. I did the math really quick in my head and threw the new monthly number out there. He takes out his calculator, added it up and it was slightly lower than the grand total I was originally shooting for. I think he realized what was going on because a couple grand came off and about an hour later, we made a deal.
I'd say that for bottom line, absolutely look at that. One note about younger people with low/no credit and an average lower income or people with poor credit: sometimes you have to accept the fact that you are going to get hit with a big interest rate and the bottom line, final price probably won't be favorable. In that instance, it can make sense to mostly be concerned with a monthly payment to ensure 1) you are able to make payments comfortably and consistently to build and maintain good credit and 2) make sure it won't break you and cause your standard of living month-to-month to be pretty terrible. Anyone in sales is gonna hit you with that monthly number because small numbers just seem more accessible and less frightening, so it is definitely something to look out for and do the math on if you aren't worried about the monthly bill so much. (source: i'm also a salesperson)
So glad I read this because an vehicle I had that just unfortunately went back ended up more than what it was worth and only was supposed to be 70 NOT 84 and they did 84 what scammers I sure as the dealership quoted"got my bang for the buck deal" was all a lie that vehicle wasnt nothing but a scam and charged me 34,000.00 with a trade and year was 2012 I now know what I so did wrong only if I cld go back now looking for new vehicle WAY smarter 😬
I have a sort of radar. If someone makes fun of what I drive, I no longer trust that person. You drive something to get you somewhere, not to make a statement.
@@tacoman864 you dont have to spend 1400 to enjoy all the great things new cars have, not to mention how sweet some rides are. you''ll never know driving 20 year old garbage
Taco Man just shows what an idiotic, Ignorant fool you are! Clearly you’re poor. And haven’t driven the newest technology. Enjoy life as a loser, loser!
Taco Man okay taco man. If you only knew what a new truck feels like. I had a truck 10 years old, a nice one, and it sucks compared to a 2018. You have 20 yr old trucks! They dive like shit, I know this. When you can afford one, you will do it. but at 20/HR, you don't have a chance.
This guy gives lots of "tips" that seem to make the salesperson's job easier so they can sell a lot of cars in a short amount of time. He's right about being prepared and doing your research. But you're making the second biggest purchase of your life, take your time. And if that's inconvenient to the sales team, you picked the wrong dealership.
100% agree. It's good to inform yourself as much as possible but ultimately take the time you need to think through the decision. Whether I'm buying a house or car, if I feel rushed, I back out.
@@johnchedsey1306 Well said. And another big mistake people make is trading in their "old" car at a dealership. If it is a good vehicle then private sale is the way to go. You will get more for it, and if you have nothing to hide, you will let the prospective buyers private mechanic inspect the vehicle. By the way, the fee for a private mechanic to look at the vehicle you are selling should be paid by the prosepctive buyer, notwithstanding the seller also needs their mechanic to OK the vehicle for sale, but that is a different issue.
It's incorrect to say Mike's tips are making salesmen's jobs "easier". People don't realize, you may be that salesman's only sale that day. As long as they feel you're serious about buying, they are very happy to let you "take your time" because they know the longer you stay, the higher chance you'll get emotional. That's why Mike is saying, take your time, but do it AT HOME. Not at the dealership. Come to the dealership prepared with exactly what you want, what features you need, who your salesman will be, and what your price will be.
@@findingnory Fair comment, but car sales people, like real estate agents, do not get their negative reputations for nothing, notwithstanding there are some honest sales people about, but sadly a very small minority.
Mar Blox you’re right, what you’re saying couldn’t be close to the truth. It’s people making huge amounts of money that are already well off that buy cars like these because it isn’t much for them comparatively
zaxx19 zaxx19 one day I’ll understand? Idk what you mean by that. Good for you that you can buy that cash, so can I, twice over. I was never disagreeing with the guy that replied to me, simply saying that typically people who have the means to spend big money on cars because they can...hopefully you don’t end up broke as fuck either buddy
right they are very pushy when your looking around and checking prices, and I hate when they think they know what car is for you by telling you that you can this this car home today or that one pointing at the car they want you to buy. they even show you a car saying this one needs to go let make you a deal. like really thought I was buying a car not you.
I would add one more tip based on experience. Don't buy a car if you're not feeling well, frustrated or hungry. I bought my last car while experiencing all those things and it made the whole process difficult. I wanted to get out asap and probably made decisions I shouldn't have because I didn't want to waste any more time at that dealership. I kept thinking about food, resting and going home. I think its best to be prepared financially AND mentally so nobody can take advantage of your impatience. Some will do that.
@@SOLDOZER not me, I could never convince myself to do that to myself. It was a guy in my shop that did this loan. 7 years with a 32000 loan amount after 10k down payment and I think he scored a 10% interest rate. But we mathed it out and he was going to end up paying 53k total at the end.
What I really hate is waiting around forever to get the deal completed. Particularly when I have done my part and am just waiting for hours. I even told my sales person I was going to go across the street and eat lunch. He threw a fit even though I told him I wasn't going to back out of the deal. The other thing that has really aggravated me is when the finance person gets rude and snippy with me after I declines the fluff, scotch guard, paint protection, maintenance package, life insurance etc. I have had that so bad I warn my sales person that I'll walk if the finance person upsets me. One time after I declined the maintenace package this finance woman said "what your not going to maintain your truck". When I declined the glass etching she said they couldn't take it off since it had already been done. I refused to do the deal until she took it off the price.
you do know they are just people with a job that need to support their families and they have bosses like anyone else. dont get mad at the salesperson who honestly just want to get paid --because they are in debt to the dealership--get mad at the the sales manager, who also needs to meet his quotas and loves money and has a boss (but dont pretend you dont have a job that worships parasitic capitalism and profit)--or get mad at the GM or the how about you get mad at the owner of the dealership--shit rolls down hill and so does corruption. How bout you get mad at CAPITALISM because That's what this is and there is nothing more capitalist than car sales and (the sellers dont get paid--they work 80 hours for nothing and get lucky if they make a sale). But the owner, he is filthy rich! and refuses to pay his workers! so get mad at capitalism! get mad at America! this is the American dream. Stop voting for republicans and democrats if you hate the system! otherwise suck it up and wave your flag! No-haggle dealerships are way overpriced. They are ripping you off big time.
The salesman is the reason the car buying process is difficult, Add the sales manager, and finance manager in the equation...... makes for a total headache.
You should buy a dealership, put $10 million in inventory out there, and have no sales people, managers and finance specialists. It's such a great business model that I am sure you would make millions.
@@craigstevens6772 How come drugs and booze are such a problem in you guys' business? Do you have the sales area bugged so you can listen into the purchaser talking? You're dealership auto care generally sucks and is over priced + you have 1 or 2 guys that are certified and the rest are new techs right out of school. My local shop is cheaper, does better work, and everyone is certified. I will never buy another Chevy. The Impala has the same problems for the last 12 years. Chevy: death by a 1,000 cuts.
@@solskengroupllp2758 I can answer this. It's because car salesmen, for some reason, are just below telemarketers in trust worthiness to most people. All day long they have to deal with people who do nothing but call them liars, and question whether anything they are saying is true. It doesn't lead to a healthy state of mind. I am not a car salesman or a salesman of any sort for that matter, but, I do realize, that they are simply trying to support their families. Are some of them dishonest? Sure. Are some of them very forthright and upfront? Sure. But this is the reason Mike tells us to research our salesman before going to the dealership. It will at least give us a better chance at finding an honest salesman. I can honestly say, I wish I knew a car salesman like Mike in my area. Is he perfect? No. Do i think he is mostly honest? Sure.
@@solskengroupllp2758 - All you want to do is complain. It's illegal to bug a sales area, my service techs have an average of 22 year's experience, including the apprentice level 19 year old. I don't sell Chevy, so I don't care if you buy another one. And my employees all take volunteer drug testing because we get lower insurance rates. Thanks for being a small person.
@David Bryant I contacted a dealership and made an offer and they said they cant go any lower than the price on their website, and that they have the best price around town blah blah blah... I told them do you wanna talk bs or you wanna do business, never heard from them back. Just got an email back later without my reply just asking if I'm still interested. Plus with the 70000 $ cars and truck they can keep them themselves till they rust lol Unless they willing to go under 60000 I leave them aline.
Look, you need to understand you are working for the customer, not yourself. Don’t make the customer feel stupid by talking down to them, they can walk, therefore, no commission.
That's exactly what I was thinking about the lying. As a matter of fact I don't know this guy and he may be a great person, with that said he seems like the kind of salesman I would not want trying to sell me a car. Trying to talk faster than your mind can comprehend what he's actually saying. This kind of salesman can cause you to make the wrong purchase therefore causing you to regret your decision once you get home .
I admire what the Chevy Dude is doing here. He is trying his best to make his job as easy as possible. He wants you to do your own research about the cars(features etc...) also research what your trade is worth, then research what your payments will likely be all in an effort to make it possible for him to close the deal within 90 minutes. That way he is able to move to the next customer's appointment and start the process all over again. With this process he can see just over five customers per day in an eight hour day. I've been in sales for over 30 years(not car sales) and I get it. Educating the buyer can be a pain. I get tired of doing that also. I've just never had the guts to make a video asking the customers to do it on their own. Good on you dude!
I love how you recommend honesty from customers yet sales professionals and management in the dealership is often not forthcoming / transparent / lie often.
Yeah, that person offering you a 100k mile warranty on you pre-owned and getting you the best rate based on your credit standing is really there to lay it to you......
@@lindseyormsbee i purchase a new car every two years (not used). Every time, my bank offers me 0% on any car I buy from a dealer wjile the dealers only offer 0% on select models. Also, the used car warranty you mentioned is so over priced I litterally laughed when I saw you mention it. Did you know most reputable banks offer used car warranties and GAP coverage through them? Every finance product you buy from a dealer is marked up more so that the dealer and finance office can make a cut. There are litterally $1000+ protection plans that do not cost the dealership a single cent to sell because they get a cut from the company honoring the warranty.
Many years ago, I purchased a 2008 CPO Honda Pilot. Turned out that the Dealership skipped steps required to advertise it as a CPO vehicle. They ended up supplying me with a rental car and recertifing the Pilot.
While I don't go out of my way to make anyone's job more difficult, I don't feel that it's my job to make ii easier for them. If I'm the customer and it's money involved I'm looking out for my own interests. I've been lied to by every car salesman I've ever dealt with, although the last one was great and only told me one lie.
I just realized you are helping both your sales and the consumer. Pretty clever. I know that there is more involved than actual dollars that the dealer relies on.
@The Naikan The problem with that is occasionally you can bet them below you top dollar. I always like to have some wiggle room. I am also never married to a car. If the deal isn't there I find another one.
Just buy from a place like Hertz or Budget car sales. Their cars are all rentals, never had private owners and they are in crazy good condition! I’m picking up my 2016 Nissan Altima 2.5 S tomorrow, and I’ve paid under $9000 out the door cash! They also finance! Don’t bother messing around with those stupid car dealerships. They just rip you off because they can!
@@troy2478 perfect example of making the sale harder than it needs to be. Just be honest, as to what you want to pay and need. It's not that hard. Everyone has a number in their minds. Tell them your number, they can either do it or not. If not you shake hands and walk away. Basic negotiations.
1) look to the reviews online. The place I ended up going to had EXCELLENT reviews. There was a mistake on the price (after I left for the first meeting) that was not resolved until day of delivery. Delivery took nearly 4 hours and I did not get a walkthrough on my car because I just wanted to leave at that point. I left honest review when I completed manuf survey. Sales mgr called me and asked me to update my review, and he promised me a few accessories to make up for the problem. I agreed. FOUR MONTHS later, he is still jerking me around. 2) Don't lie to the sales person. HAHAHAHA! That is all they do! 3) Don't waste THEIR time? Then why do they screw around with you and play the "let me speak with my manager" game? 4) Appointments are BS. I've had a few occasions where I have an appointment, gave them all the info up front, then I expect to meet with the manager (who I supposedly had the appointment with) and I get some new salesperson and the first thing they ask (after making me wait 20 minutes past the appointment time) is "what kind of car are you interested in? What's your contact info?" When I gave it to them over the phone. At that point, I walk out.
I started selling cars at 60 years old and retired at 65. In that short time I prided myself on my honesty. That being said, I’m sure you are thinking, “the fish ain’t bitin’.” Hopefully all the people I sold cars to will confirm what I just said. I’m not claiming to know it all and definitely not claiming to be the best salesman out there. All I ever did was be myself, be honest and stand behind whatever I said. I even carried a note pad for all five years. If someone asked me something I didn’t know I would write it down and get an answer. Never shot from the hip or made something up. Were there others that did, absolutely! Did this philosophy work for them? I don’t know but I sold 180 cars my first year in a town of 5,000 with nine other salesman. No, I didn’t lead the dealership in sales but I was second. So did my philosophy work for me and the dealership? Yes! During those five years I can’t tell you how many times I was lied to. Many times I was able to catch it and a few I was caught totally off guard. Mostly when it came to the trade. Months after the fact I discovered a minister had done it too me. When I later asked him about it he just called it, “Horse trading.” Mmmm Do yourself a favor and stop in when it’s slow and please stay with the same salesman trying to help you. Try not to waste the salesman’s time. By sticking with him it shows you respect his time and he or she will be respectful of your time. That being said, sometimes a salesman can rub you the wrong way. If that’s the case just let them know that you think you would be more comfortable working with; someone younger, someone older, someone of a different sex, someone with more hair, whatever! But do it early in the process. These videos are very accurate. Too many people have an unrealistic expectation when it comes to buying a car. We called it kitchen table math. Download a good car buying calculator. Understand there are fees that can be avoided and those that can’t. Do your basic research before you head to the dealership but don’t go in wearing blinders. Nothing will handcuff you more than only wanting one specific vehicle. Used car prices are dictated in part by demand. A white car is cheaper than a blue one because of need and availability. Look at all your options before committing. Be flexible and be truthful. It will payoff down the road. To anyone taking the time to read this short story, Please keep in mind that these are just my opinions and as such are worth no more or less than anyone else’s and take what I say with a grain of salt. Thanks for sharing your knowledge and expertise, I enjoy it! Wes
And it appears to me, you SOLD people on a product. You were actually a "salesman", and not someone who hands over paperwork and collects the commission.
I kept reading this as "I started selling cars 60 year ago and retired at 65." It didn't seem an unreasonable statement from a used car dealer. You can understand the confusion. Have a great weekend sir! :)
One problem that has emerged with using TrueCar is that it now allows the dealers to essentially fix a price on a vehicle, without officially colluding on it. Most dealers will now very excitedly hand you the TrueCar price on the vehicle you're interested in, and that's that as far as the dealer is concerned. Much of the advice given here essentially boils down to "do everything the salesman tells you and everything will be all right." I've had some very bad experiences sitting on the customer side of the table, none of which were caused by me lying or not being straightforward. Rather give me advice on what I'm doing wrong, dealers should ask themselves "why do people hate the process of buying a car?"
People hate the car buying process because 99.9 percent of these dealers / salesmen are totally dishonest thieves. Including Biff from Back To The Future Dude.
Chevy Dude never dealt with you so don’t know if you are a liar. All 20 or so car salesman I have dealt with In my life were to some extent. Much of your advice is bad for consumer. Good advice drive cheapest dependable transportation that meets your actual needs. Do not let your self worth or image be determined by your car. If your gonna but a new car it should be when you can pay cash for it without substantially affecting your net worth. A one to 3 thousand dollar repair to an otherwise decent vehicle is always cheaper than a car payment(unless your buying a better old car car the price of repair or less) cars are not investments you can make a 20% down payment put it on a 4 year note and still spend 3 years upside down in it. Is any of that advice untrue?
I agree with most of it but I'll tell you one thing I never need anything I want so if a salesmen thinks I should be on his time and doesnt roll out the red carpet the next dealership will
You would never sell me a car! 1. If a sales dept. opens @ 9 a.m., I expect to be able to call anytime after 9 a.m. and speak to a sales person. My time is valuable to me and I will not delay my business until a salesperson has their breakfast. 2, I don't buy cars in 10 min. I don't make payments. I always tell a salesperson that I always wait 24 hours before spending a large amount of money, no exceptions. The tail does not wag the dog! I spent about 45 min (which included a very short test drive), talking with the salesperson about a certain truck. I told her that I would call the next morning. 3, I called my salesperson the next morning at 9 a,m, and advised her that I would be at their dealership at 11 a.m. with bank draft to buy the truck at our agreed price and expected all my paperwork to be ready when I arrived. 4. By 11:30, I drove away in my truck a satisfied buyer and said goodbye to a happy and richer salesperson!
I don't go to a dealership within 3 days of purchasing, need to walk in there and test drive every model I'm interested in several months before purchasing, and then do my research on reliablity, and contact dealership for the price after that. At that time you can be simply straight forward, tell the salesman what you can accept, and agree on the offer or talk to another salesman.
Chevy dude!!! You are THE dude. Thanks for all your knowledge and having so much passion for helping others that you are willing to share it. Keep up the good work, my man.
Indeed...though I still don't know what sort've crackhead would pay 65-70k for ANY Chevy, even their Corvettes. Sure the Vette is fast but it's got the ride quality of a Willy's Jeep with plenty of cheap plastic on the interior to remind you that you could've bought a Hyundai luxury car with more luxury options than a Rolls Royce for the same price if not significantly less.
Darin Wilkes not if you live in Vancouver, BC, Canada. Detached homes here are $1M+ on average, MAYBE a tad bit less. That’s for a crack shack as well.
Today's car are expensive because of dealers. They are the ones adding so much more to car prices.always trying to rip you off adding unnecessary fees.
It's congress that support these scums, that want to rip you off. Call your local senator and tell him/ her to change the law that wont allow car manufacturers to sell to the public.and removing the middleman and putting more money in your pocket.
Hmm I'm pretty sure I don't really care what the dealership finds annoying. I'm there on my time, and to get the best possible deal for me. Salespeople have no problem wasting my time with back and forth meetings with their managers which are completely unnecessary. It's a stall tactic in hopes you will just get impatient and accept whatever deal they present to you.
Wow, what an honest car salesman! He said he ALWAYS offers the lowest price and that's it. LOL!! Like he never came down in price from his first offer. LOL
And the real Chevy dude comes out by saying start with your car payment! NEVER discuss the PAYMENT always stick to the TOTAL COST OF THE CAR! They can make you get a more expensive car for $300 Payment by extending the length of the auto loan. NEVER TRUST CAR SALESMAN PERIOD.
And that's why you make the whole process more dificult, just do your research in advance (rebates, discounts, payments, your own financing, proper math, ask for a purchase order, etc.) I rather expend 1 hour with an informed customer than trying to figure it out how to educate the customer to get what he wants (like a brand new escalade with 500 payments, meh credit score and 0 down)
@Harley Blessing lies we can't do anything without the customers concent. At the end of the day if you have to have a Tahoe and you want to be at $400 a month no matter how far I stretch it your just not going to be there without significant money down. Oh the other hand if you say I want to be at $300 a month with no money down, no trade, and decent credit, I know I'm probably working with a Cruze or lower or maybe even a Trax. If you say I want to be at $300 a month on an Impala, I have money down and a trade and good credit, I know it's possible I can get there, but if you do that up front I can say it's not gonna happen or ok great, and save a lot of time that way.
Beat me to it. NEVER mention payment. You should run the numbers with your desired payment, loan term and a realistic interest rate. That is your budget. When you go to the dealership, the negotiation should be purely based on the actual price of the vehicle.
This channel is proving to be an invaluable resource for me looking to buy my car in the coming weeks. Doing my research and eating these vids up. I’d subscribe if I’d have further need for the content past a few weeks from now. So I’ll just thumbs up and say thanks instead.
If I could afford $1400 a month for a car payment, I would buy a Chevy. But that's because I would never buy a car that costs $1400/ month. It's against everything in my value system to pay that much for a depreciating asset. I'll buy a $900 car payment car, save $300 and give my other $200 to charity. That said, I am low income and my budget is $250 per month. Right now I am paying $250 into savings each month to cover a down payment as my car is paid for. That way, I can, when I am ready to buy another car, either pay cash or at least have a decent down payment because, using the 15% rule, the maximum price I can pay for a car is only $7k. A new Tahoe costs 1 1/2 times as much as my house!
@@thundergato84 my parents had a number of Chevy cars and trucks that they bought new and drove over 300,000 miles each. The one I bought new wouldn't accommodate the car seat and had to go at 110,000 miles. In fact, the reason I don't usually buy Chevy is because, buying used, people tend to hang on to a car if it's working for them. Therefore, a used Chevy in my price range tends to have a zillion miles on it!
I worked in sales for just under a year when i was in between schools. But so much can be learned from selling cars. The “basic math” complaint couldn’t be more true! It is amazing how many people think they can get $300/month for anything costing over $20k. Definitely great to see someone breaking down the shopping process in a down to earth manner. I think there are two big problems with the car shopping experience: 1) rude dealerships 2) rude customers When these intersect with the other end of the spectrum things get out of hand. Now I worked for a dealer that typically sold to subprime customers, and those conversations are typically a bit different than with someone who is financially sound. I think that is inevitable, there are just certain brands that will naturally attract consumers of certain credit rank. Rude customers however are a big source of salesman headaches. Too many people think every dealer is trying to scam them, and too many people act like hot shots and expect to be treated like royalty. It can be an easy process like you mentioned, and people need to learn that a big part of their shopping frustration can be their own lack of education.
"45 to 90 days of research" Sometimes a part of that research is actually driving the vehicle in question. I hate it when I go to test drive a car I'm researching and I get the cold shoulder because I'm not ready to put pen to paper.
You shouldn't be test driving a car unless you have the intent to buy it. Do your homework before wasting a commission associates time on useless test drives.
@@mesdetails2847 How is one suppose to know if you like how a vehicle rides, handles and feels? It's not my problem you choose a job that only pays when someone buys.
@@simplyeasydiy bro there is so much at your finger tips now a days. There are virtual test drives and so many review videos you could purchase a vehicle without driving it now a days. Test driving is just a sign of a procrastinator. No one needs to drive a bunch of cars to make a decision anymore. The people who do means they have done no research and will never buy anything because they can't make decisions.
Having been a car salesman since 1990 I appreciate your videos to help the consumer know how to help themselves. I do mostly repeat business know at this point from families and business that I have earned their trust through the years. While it is true there are many unscrupulous actors in our industry there are many decent folks with a genuine desire to help people out. I understand the even by writing this I am opening myself up to people who will believe I am insincere or worse. But you make some very good points. Especially about coming to a dealership prepared and having enough time. I just wanted to ad to your points that folks need to understand that we must make sure the paperwork is accurate for not only the manufacturer and bank but also the state, local, and federal government. They all require certain documents and forms to be filled out. This takes time. Something simple like having an up to date driving license or bringing your title goes a long way. Keep up the good work. While the comments can be deserved about our industry at times I am sure your repeat customers appreciate all of your efforts.
One major point you missed is once a salesperson starts trying to sell you something you really do not want, you just need to walk and not come back. For instance I will not purchase a vehicle with a sunroof no matter how great of a vehicle or deal. They impact headroom and they will leak, and since I will never open it (because I don't enjoy being blinded by the sun while driving) it will either be a slow leak and get mold or a fast leak and ruin my interior. I was just getting a feel for some new trucks (Ram and Silverado 1500s) and one of the dealers had 2 different salespeople who were really ignoring the fact I see sunroofs as a negative and they would only show me vehicles with them. They had trucks on the lot without them in the trim I wanted, but wouldn't show them to me as they wanted to clear out the higher margin trucks first. I had to walk from that dealer and drive 40 miles instead of 4 to properly test that truck.
I have had sunroofs in all my cars for the last 30 years and none of them ever leaked once ( I had 4 with from factory and one I put in ). You must choose the wrong vehicles.
LOL what you say is true about sun roofs, they certainly will leak when the seals fail, but I actually cut the whole roof off of a junked sun roof equiped car to swap roof and all to convert my car to a OEM sun roof. Sun roofs are great for letting heat out in a hurry, and for dogs to flap their ears in the wind; not much else. It takes all kinds to make the world go around.
are getting? they are loaded with rich spoiled kid gadgets they have found out people will pay anything for and be broke their whole life to drive a gimmick loaded bad vehicle.
Offered to pay in full/check/cash for a used escape in the 14K range. salesperson/man would not budge off price. Didn't even "check" with manager FIRST. I decided to leave, received a call from him when I was about a half mile down the road. Tell me again who makes buying a car DIFFICULT!
First, I would like to commend you for taking on a subject of importance. As you can tell by a lot of the comments, people got very defensive and immediately started their comments about salespeople. I would like to point out to people that also what is aggravating is people that run from you when they come on YOUR lot, during business hours and get rude because you are offering to help! Thats called SERVICE people, not hounding. Also, I have been in the industry a very long time, and agree with a lot of complaints from people when purchasing vehicles, but understand something....this is our job, it is how we support our families. So, yes, you come on our lot during the business day and I am going to approach you. Also, a lot of dealer management will discipline the sales person for NOT approaching you....so please give us a break. You touched on a subject that has driven me nuts for years...do people not know SIMPLE math anymore??? You want a $250 mo payment, dont ask for a $30,000 vehicle unless you have a substantial amount to put down...let me show you the math and how it doesnt work... $250 x 75 months = $18,750!! Now, that $18,750 INCLUDES price of car, taxes, AND finance charges...so essentially you are looking at a $13,000 vehicle to achieve that payment. Now, a bit of information that may differ from our locality, but no one in my area uses KBB...banks all use NADA for their loan values and of course the auctions all use Edmunds Black Book. Also, since those 2 are the most widely used and trusted in my area, do yourself a favor as a consumer, look up ALL 3 sites, input all the same information....you will be surprised at the HUGE difference between the 3 in the value of your car...so who to trust? Use an average between the 3 as your guideline is a good rule. I thrive to make a consumer's experience a great one when getting a vehicle from me, because the process has such a dark emotional feeling. But, remember this...sometimes your experience is a reflection back onto you....not all salespeople are scumbags, and liars...some of us actually do care and try to go above and beyond to change your thinking about buying vehicles.
Visit as many dealerships as possible, in my case six. You will save yourself thousands on your trade. New car pricing is pretty much rigged all within $500. Finally always check the six each time you purchase because they change. One year it’s X and three years later it’s Y. Make them earn your business on every deal!
Great video ! Fyi. If you decide to enter your information into True car for vehicle comparison or anything else. For example: Jeep wrangler . Your information will be sent to every Jeep dealership in the area and you will be inundated with calls.
Awesome channel. Very informative. Just bought a new (used) truck last Friday from a local dealer who listed the vehicle on car gurus. The dealer also offered me $1,500 more than what KBB said I would expect. Now, if we can just figure out a way to make the car buying experience not take 6 hours, that would be awesome.
Just like a typical car salesman his whole spill is no matter what when you walk in your buying a car. When did it become illegal to walk in and just look.
My best advice is to come in to a dealer, know what you want and bring a check approved for what you can afford. Dont come in to discuss loans or monthly payments.
Credit Union guy here - 1. Have an understanding of "Debt to Income Ratio" (DTI), lenders will let people with excellent credit be leveraged about 50%. That percentage goes down to about 35% with lower credit scores. 2. Understand "Loan to Value" and what your lender's standards are. Depending on your credit score, options purchaseed and finance products added a down payment may be required by the lender. 3. Realize that there is going to be a difference (sometimes pretty significant) with the "soft pull" credit score that you find online or is noted for free on your credit card or bank statement and the hard pull at the dealership. The dealer is going to pull a hard inquiry that tells the real score. That hard score may be different from the last time you got a personal loan or a credit card as lenders use different blends of inquiries based on the type of loan.
I drove a co-worker to get his car one day after it was serviced. A salesman approached me while I was sitting in my car and reading a newspaper. I hit the roof.
I pulled up to look at some Subarus one afternoon. The sky broke open and I was waiting until it slacked off to get out and go in. Some doofus sales guy came out with an umbrella....in the middle of a downpour. What an idiot.
Bring all the cash you can come up with, the title to your car, plus the deed to your house when you come to the dealership. Then open the door and toss it all inside. Makes the salesman’s life easier and saves time.
I just joined and I am going through all of your videos. I find the car buying process extremely high pressure. My last time buying a car was great for the most part. I went in there with a loan approval from a bank for X and X interest rate. I had little to no anxiety until the sales person found they didn't listen to me. I said I have this, I can afford this, I want my payments to be this and I have this down. I had no trade in because I had just totaled my previous car (which didn't help in all honesty). I told them what cars I was interested in and ones I did research on. I had 3 weeks of bed rest before I could leave my house on my own to do this. Once I was well, I went to different dealers to test drive cars or at least see them to see how I would fit because I am a bigger guy. There was actually only one I test drove because They were hard to find at the time so I had to hunt for it and make an appointment to test drive it. The sales person started pointing me to cars that were not only out of my budget, but nothing like the cars I said I wanted. When he asked me what he could do to get me in a car that day, I told him to get me a better salesman. I ended up ordering a car online and only dealing with a person when I finally went to pick up the car. Your list of things is great, but sadly, its hard to be honest when you know a sales person working on commision will want to up-sell you at every turn.
Seems to me it is pretty clear cut. Everyone hates the process of buying a car. EITHER ALL THE CUSTOMERS ARE WRONG AND ARE HAVE CAR BUYING SEMINARS .... OR THE DEALERS ARE. Which one do you think?
While I find this video interesting as it's somewhat informative on how "we" can make it an easier time while purchasing a car. I think a more interesting video would be one on how much a dealership actually makes (profits) from a sale and how much you as a salesman makes from a sale! As a father of a daughter who works at a Chevy dealership as an accountant I think the public would be shocked at your answer! I think in the spirit of your statement on honesty is the best policy,I believe you would be even more respected if you made a video on the before mentioned topic!
"Don't lie to us but we'll lie to you...I don't negotiate on price, I'll treat you like garbage if you don't come in dressed to the 9's no matter how much money you have...and GOD FORBID you be a minority"
Jim Roscovius yeah we were looking for a Jeep and this place said it’s one of a kind and wanted like 6k more and we went to another one and they had one exactly like it lol and 6k cheeper
That is insanity cars/trucks should not be that expensive especially since that 60K Truck is 50K as soon as the tires leave the dealer.. prices need to come back to earth 1200 a month is a mortgage payment on a house that gains value not a vehicle that loses value 🤬
Correct me if I'm wrong but I don't remember a point in time that vehicles were "investments" what I mean is when you buy property, you can expect it to increase in value over the years. As for the car side, cars typically do not go up in value... yes there are cars that increase in value but majority of cars bought and sold do not. Might have made that confusing haha simply put cars are not in the same category of houses when using the word "investments"....
New vehicle prices are crazy, something needs to change to make vehicles affordable for more people.. I really like new trucks but no spending 60K+ on a truck The New EV truck is priced at 50K that's more in line with reasonable still high but better. The other thing is repairs have gotten pricey
@@brewcityb you said it, I bought a 2008 Ram 1500 brand new for $18k in 2008 ($25k after tax title license). It was a work truck, reg cab 2wd with rubber floors, roll up windows, vinyl split bench seat, manual locks and mirrors and stick shift. You can't even buy a base truck like that now just 11 years later
A $1200 a month payment is better than a $600 payment for the same car. Because you will pay less interest. The best payment is the largest of all, a one-time check for the full amount.
@@nsbioy You're assuming the principal is the same. Sure, no disagreement there. I'm saying the pricetag of this SUV in his video being financed over 5+ years b/c the buyers really cannot afford it.
I will have to disagree on some points. First some people want to see and drive the vehicle to make sure they like it. They may not like it. I’m a buyer for a company. I will go see chevy, Ford, and ram to see them each. I’ll make my decision and place my order. Truecar is a joke. I don’t go by it. People must be given the opportunity to see the product. Just because they’re there doesn’t mean that’s a 100 percent sale. I’m a big fan of you and not trying to be mean. Just wanting to show you another point of view. People must be allowed to see it. Not push push push for a sale.
I'm the same way, I want to see it in person to evaluate the vehicle, the sales rep and the dealer. I walked away from a new Challenger SRT because of the sales rep alone. Went down the street to another dealer and within 15 minutes had a deal
I agree with you. I hardly ever buy a car the first time I walk onto the lot. I want to see the car, drive the car and think it over. It’s a big investment and I don’t want to feel pressured into something. If I hear, “what can I do to get you to take the car home today?” I will walk away. I recently bought a gen 6 Camaro and I love it. Before I bought this car I drove a Nissan 370Z, a Mustang and a Kia Stinger. I wanted to compare them and I was able to do that. I saw the car I bought and drove it two days before I committed to the purchase. I e mailed back and forth with the dealership over those two days. Maybe I’m a car salesman’s worst nightmare but cars are hugely expensive and I want to feel comfortable with my decision. I will also walk away if I hear, “this deal is only good today.”
I for sure feel that both on being a dealership employee and being a customer the number one important thing is being honest about your finances when going in. When I was 22 I had previously messed up my credit pretty badly and was working on repairing it when my car that was paid off was totaled in a accident. I knew I would have some difficulty getting a new car at that time so the few dealerships I called that had the car I wanted, A Chevy Sonic, I explained right away my estimated credit score, my salary, the minimal balance I had left on a credit card that I was paying down, and that I had on time payments for them for over 1 year and that I had 3,500 I could put down as a down payment. Two dealers had already sold the car and I needed a car within a day or two but the one still had it and they where able to take that info and quickly get me approved for a loan and it was a hassle. The finance guy even thanked me for explaining everything up front which made it easier for them to find a bank. I also know since now working at a dealership the amount of people who come in knowing their credit and finances are a mess and straight up lie to the sales guy about what they can afford trying to finance a Tahoe and only being able to get approved for a Spark. It wastes the sales persons time, and their own time and usually they are angry with the dealer for not being able to finance them or they are offered a extremely high interest or high down payment. The dealer has nothing to do with your credit situation.
My last 5 Honda civics were used lease returns with about 10k miles. Purchased between 15k-16.8k. And all 5 had over 100k when I sold them and I got over 10k for each one. Sold private party obviously. When you do the math. That’s some pretty low costs per mile. Like this post said. Idk who’s buying all these new cars. It’s crazy to see the amount of depreciation in the first couple years. My partner bought a brand new supercharged Range Rover and the amount they are selling for after 3 years is mind boggling. Not to mention the maintenance costs.
@@DustinEvans1966 paying 15k for a used civic isnt that good, them things aren't that expensive. Now selling them for 10k with 100k is a trick I need to learn. I could not get more than 5k for them where I currently live
He's full of shit I bought a 90 thousand dollar hellcat and I'm only paying 400 bi weekly or 800 a month and that's Canada this schmuck is probably in the states
I made an appointment with a salesman once to discuss leasing a Corvette. I showed up early, he was speaking to another salesman. I let him know I was there and then proceeded to look around the showroom while he spoke to the other salesman. I waited for a 1/2 hour past the appointment time and then left without speaking to him. I got home about 40 minutes latter and not long after that I get a phone call from guess who asking why I left, lol. He asked me to come back as he now had time and would discuss it with me, lol again. That didn't happen.
HenrySK you’re supposed to know which model you want before going to the dealership. It’s up to you to do the research on the car you want to get or else they’ll try to put you in something you can’t afford or even want
If you really need to test drive a few models then take a drive to the dealer a few towns over. That way you can drive it and force yourself to have zero expectation to buy. And you won't worry about feeling like a dick when you don't do a sale lol. Then you can go to local dealer and test the specific car you are looking to buy.
@@Luckingsworth Good idea. A even better idea would be: not to take your cheque book with you :) I actually always go to the nearest dealerships for my first round of test drive, just for convenience. I am cheeky enough to tell the dealer upfront that I am not going to make a purchase anyways today, and ask if it's still ok to do a test drive. I only got denied once.
If you want me to be honest with you, you need to be honest with me. Quit scamming me with crap add-on fees, stop nickel and diming me during the finance portion of the negotiation, stop trying to get me to add extended warrantees, more clear coat, etc. 90 min?! best time I ever had was 3 hours, and that was AFTER all me research and a back-and-forth price negotiation via text between me the salesman, and the finance manager. You can say what you want, but the salesman and the buyer have very different goals when it comes purchasing a vehicle.
Great post! 3 hours is probably my best too. The finance negotiations part is the part I despise the most. Why would it take over 3 hours to come up with an offer or to simply decline. Always feels like game playing to me between the creditors and the financial officer.
Deb Conness you have to be willing to walk away, perhaps for days. If they want the sale, they will call you. As for extras like warrantees, etc. ...just say no.
When they try and tell me to sit in their stuffy little cubicle while they "talk to the boss" about your offer, that's my cue to get up and walk around. Pisses 'em off when they can't control you like a little dog.
I love it when you look at a vehicle, have done your research, know how much you have to play with and offer less than what is on their sticker price and they say, that’s the no haggle price....... NO HAGGLE PRICE?! Come on big nose let’s haggle. Most car lots won’t put the price out there on the window anymore.
I enjoy your videos immensely. I’ll be buying a used car in the near future and I’m trying to educate myself so I don’t fall prey of car salesmen like in the past, I’m taking noted feverishly. Thank you very much Gustave
Another thing about car loans. Half way through the payment period the balance will be 65% of the original loan. Not 50%. It's not linear. Example, on a 7 year 40K loan after 3.5 years the balance is 25K - not 20K.
Never tell one of these con artists how much you want your monthly car payment to be. Easiest way for them to pick your pocket. Go in with your own financing. If they refuse to talk the actual price of the car instead of monthly payments, walk away.
Great video, but I disagree with telling the salesman "I want to pay x amount per month". That gives the dealership huge leverage with negotiating price and "fudging" the numbers. Yes; figure out the math on your own given what you want your payment to be, but once you do that and have figured out your max price, negotiate on COST of the vehicle, NEVER on payment.
Yes, but also make sure your math is correct. So many people come in and they have just divided by 72 months without interest or they forgot to add in taxes and then act like the dealership is ripping them off.
@@daltonhayden1804 I've seen that happen too, and that's infuriating to the salesman and devastating to the credability of the buyer. That's more of a problem in the finance office, though. My main point is that as a buyer, don't even mention a payment and fixate only on price when negotiating with the sales staff. There's four ways to decrease your monthly payment, and the dealers can work around that and make a sucker think they're saving money when they are really getting screwed by one of the other three ways.
Agreed. I always ask what the total out the door price is. I have already done the math and know roughly what the payment would be. But never go in and say I need “x” payment.
Agreed. I think the video is mainly talking about people who come in with no clue at all. In my area we mainly have customers that lease instead of buy. About 85%. Thats the only time you cant focus on the cost of the vehicle instead of the payment. Cause really the cost of vehicle doesnt matter on a lease, what matters is the residual percentage, money factor, and the rebates and incentives on the vehicle. Those are what will determine the amount that you will pay. And credit too of course.
You are proof that times have definitely changed. If it angers, or frustrates a salesperson, that I visit a dealership multiple times before buying a $50,000 truck, I do not want to do business with you. I'm going to talk to people at the dealership. Get a feel for them. Build a repoir with some of them. I don't care what a few reviews on a website says about someone. That will not tell me your business ethics. You want us to do your job, for you. YOU are the salesman, not me. Show me the products, teach me about them, walk with me. You want my money and that commission? Then, honestly spend some time with me, maybe over 2 or 3 visits, for a few total hours. SELL me a good truck. That is your job, right? My last Chevrolet I bought from a dealership (Chevrolet Center, Winter Haven, Fl) our salesmen spent 4 hours with us! Ultimately selling us a used car. He took a smaller commission, but he knew how to make a customer for life. To this day, he still greets us with open arms and a huge smile, asking "Do you guys need a voucher for an oil change? What can I help you with?" If you want to just collect the paycheck, without selling me something, I can't do business with you. You should go work in a mall, and collect peoples money after they try on the clothes they are buying. Now, your video is good. Nice quality. You actually moved around the lot! Touched some stuff, got in that truck I'm looking at. But, you don't want to do that with me? You are alienating a large demographic.
The best thing is knowing your credit score- being pre-approved, knowing how to deal with pushy car dealers and their tricks, asking the right questions (accidents-etc.), understanding GAP, they might offer you a job to sell cars! I wanted to say thank you for helping me understanding about document fee scams. I'm still looking for a car.... thanks for all the great info!!!! 👍😀
I'm really curious what exactly it is you people seem to think car salesman lie about. Absolutely everything in a deal legally has to be disclosed to the customer. To add to that, I fully guarantee you lied to every single salesman you ever spoke to within the first 5 minutes of talking to them. So, I hate to break it to you, but for the most part,the customers are the liars, not the salesman.
The lies I see are not knowing much about the car they are selling you. There were dealerships telling people they could order a Cruze Eco with a spare tire when its a power seat, backup cam and a cover for the hole left from not having a spare tire. Most my lies came from the service dept when I literally had Special bulletins and PI's straight off tech link.
Trucks are VERY expensive and I will never likely be able to purchase a new one ever again. That being said, most people I know want a dependable truck easily repairable. Trucks should be produced without all the computer and environmental garbage that only become a liability further down the road.
Understanding the math = Paying cash and never financing. Hate me, but yes you can pay cash. If you're willing to legally bind yourself to paying for the car, markup, and interest for the next 3-7yrs, then you surely can save up and pay cash. Think about it and wake up.
I just bought a new Jeep and because my credit score is high and my credit history is good I got 0% financing. Really the only reason I bought new, I was going to buy used and pay cash. And I got a free extended warranty out of it so I won’t have to worry about anything for 7 years
Didn’t pay for anything anywhere else. Jeep was offering 0% financing on a new grand Cherokee for well qualified buyers (me) so I jumped at the chance. 3 yr loan was max it could be, not 4 or 5 yr, those would have been 2.9% and 3.9% respectively. The numbers were all agreed upon by the time finance came up. There was no switcheroo or any shenanigans lol.
i showed up ready to go 2 weeks ago , 2.9 % apr all looked good but the dealer backended 2600 on the price.. so the payments went up 30 bux magically... When I saw it , walked out . Went online to the local dealer reviews and they all do it here. Enviro fee and nitrogen filled tires lmfao.
Yes they tried that when I went to go buy my wife car. Protective coating etc etc. I didnt ask for those mark ups I asked for the car you had advertised at price you had advertised. Get there bang out the numbers find out it doesn't match up what bums.
Robert Plank I just bought my Ram 1500 from Caravan, an online dealership, and I was very nervous.....But, let me tell you , I will never buy a car any other way. It was the easiest car buying experience I have had in over 44 years. I answered some honest questions about my trade in ( Tacoma 2010 with 13600 mile and they gave me 10,005.00 for it that I agreed to right then and picked out my 2016 Ram and sent in three form to prove my income and a week later they brought it to my work, I signed the paperwork and was handed a gift and my keys and the friendly lady drove away in my trade in. I am still shocked 😳 I keep thinking they are going to call me and need more, but all I have gotten is an email telling me when my new plates and tags will be delivered to me. I am beyond happy. I was just like you.....I always felt every jab of the knife going in my back every time I would be at a dealership buying a car over the years. I would always leave feeling scared and wondering what I just got myself into or signed. I do not work for Caravan. Really, I don’t! I just feel like I need to tell everybody I can to at least take a look at it. I am sure I said to much. Have a good day.
Thanks for this video, I have tried for years to tell my friends about their payments won't be 200 dollars a month on a 40k car, And they run up to the dealer and it goes terrible for them. I personally have not bought a car in years. I just keep fixing mine do to I really love it. But my rule when I did go in and bought the car was base price after my down payment could not be over 10k, So when I went in and saw the sticker price to the car that I wanted. Keynote car I wanted already did research on what I wanted. I then went to the bank and got the difference out of the bank. Went back and talked with the dealer salesperson. Did the finances and once he got the price for payments I wanted gave me the price I had to put down. At which point I put that down in cash, and set up payments and took the car home. Was there no more than two and a half hours in all and They have taken care of it ever since. I have had the car now 21 years and still enjoy it.
Thank you and this is the first time I ever saw a car salesman give good advice out to consumers. I subscribed and I wish you had a dealership here in Chicago it's the pits here lol.
lets be honest. You don't need to worry about the salesman. Its the finance officer that will get you. They are the one who sell you the most useless stuff (and what makes the most money for the dealership) They make you wait so long that you get tired of being there so you say yes to stuff just to get the deal done. You will see maybe 500 to 800 dollars in extras on your invoice over the car price. $150 to clean your new car(I would think its pretty clean don't you ) 300 to 500 bucks for doc fee? that's paperwork ...you know that's just them doing there job that you paid for already. I have bought 7 cars in the past 10 years and never paid that doc fee. They say you need to pay it (everyone does)but you don't! Walk in there and say I want to pay "x" amount ...OUT THE DOOR.... that means your not willing to pay any extras $30,000 out the door is all you will pay. not the stupid little fees that really add up!
This is why I would give a low rating to the dealer that most recently sold us a car (a Chevy dealer by the way). the F and I guy had a spreadsheet with font so small it was impossible to read...started to scare us into buying gap insurance...we were putting 30 percent down and didn't think we needed it...and arguing about paint sealant...I prefer to wax and polish myself....and warranty....look it's a CPO car why are you pushing more warranties.....So buy saying yes to all of that, you're probably adding a few thousand dollars to your purchase price...
FYI for everyone out there ….you can always get gap insurance from your own insurance company. they will never turn down money. Its like 600 from the dealer but 30 bucks from your own insurance agent!
When I bought my new car I was able to get a fairly low price because the salesman for some reason thought that I was going to use their financing. After the price was fixed, I told him I'd be paying in full. I could tell by his expression that he was quite disappointed.
@@rayhjr72 Gico doen't offer GAP. But if you put 20% down you probably don't need GAP. The GAP is only paying off the difference of what you owe to what it's worth. The longer you have the car the smaller the difference gets.
I completely agree with you Ravaniscool. For years I had rebuilt title cars and they were decent enough. Now I have a 2011 Honda CR-V with a $350 a month car payment. Love the vehicle, absolutely hate making payments each month. Whenever I get it paid off, (possibly 4 years) I'll never go that route again. I'll ride a bicycle instead of having a payment.
I really wish they had this internet thing back when I was younger. Im 53 and I have never had a good car buying experience, but after this video I take the blame. Thank you very much for your transparency. Best of luck to you on providing for those in need. Im a musician and my band plays fundraisers, back when music was permitted. Thank you again.
Three things 1) Come to the table with your own financing if possible (credit union/bank), let the dealership win your business with a better rate. 2) Negotiate off Invoice, dealers enjoy rebates, discounts, manufacture incentive programs, and holdbacks, hence the invoice is not ACTUALLY what the dealer pays for the car at the end of the day. A serious buyer can negotiate from a position of power with your own money. The dealer would rather roll a unit for volume bonuses and move on to another car deal. 3) Car deals are structured for the F&I office, make sure that no hidden back end money is scooped by the dealership, understand exactly what you are signing. Do not unknowingly give away incentive money to the dealership.
Having been in the car industry the biggest issue for the consumer is are they getting all the "rebates, discounts, manufacture incentive programs, and holdbacks, hence the invoice is not ACTUALLY what the dealer pays for the car at the end of the day." the consumer never really knows all those parameters to negotiate a fair price margin for both dealer and consumer to walk away satisfied ... More times than none the consumer will overpay....
Bad advice. Don't do these things. Come in as u please. Dealers love when customers arrive because they sit all day long playing with their thumbs just waiting for a miracle, people aren't lined up to buy their cars.
Eh, they're the setup man and designed to wear you down. The finance department is there to fleece you for every dime possible. After you've been at the dealership all day for something that should take 2 hours, you're ready to go home, so you just sign everything they put in front of you and take every extra and coverage option. I wanted the good service program and a 72 month warranty. Ended up getting everything because it only cost an extra $15 a month.
That’s another example of how the banks and the manufacturer has stolen another trade of 100 k a year for someone without a college degree. The airlines did it to bellmen and sky captains with their baggage fees
I have been to a Hyundai and a Chevy dealership in the last 2 years and both transactions took 4 hours plus. I swore back in the day you would work with one salesman through the entire purchase process. Now the salesman is bouncing between customers, so theres wait time. Then once the deal is made, you have to get in line and wait till the finance guy is done. Theres more wait time. Then you have to listen to his speech. More time. Drives me nuts.
I just had my quickest car deal ever, 3 hours to buy a 2018 Camaro SS, probably because I have decent credit, but more importantly had over $10k to give them (paid off trade in plus cashiers check for the remainder). It would always take longer when I had no downpayment
Problem is for lower income family's that's really not feasible. Yeah they can go get a $500 car off Craigslist or something but can you really trust that vehicle to get you to work on time every day? For a solid reliable vehicle you can trust to get you where you need to go reliably you are looking at a minimal $6,000 or more it seems. Anything below that usually has 150,000 miles or is dogged out or just falling apart. What a world it's becoming.
I would be the guy that you would turn your nose up at when I walk in. It happened to me at another dealership. He thought I was scamming him until I brought in a certified check for the truck. I'm an ammonia refrigeration tech that travels all over. I drove in straight from one of our facilities wearing work cloths. I only dress up to go out with my wife. Paid for the truck and drove off. Don't judge someone straight off of what they are wearing. That farmer you may turn away will go down the road pay for a new truck with $100 bills. While Research is always good 90 days worth of research is really unnecessary. Your job is to educate the customer. I can read reviews until the cows come home, I need to sit in the vehicle to make up my mind unless I have owned that vehicle before. I may need to sit in several to decide which one is a good fit. You assume everyone is going to need to finance. Don't do that. Not all customers are broke and can't afford things. You do it a lot in your videos. I can tell by the way you talk. Making an appointment? I made an appointment with a local GMC dealer near me. They kept me waiting for over 30 min without anyone talking to me. I left and thats when someone finally said something to me. Making an appointment doesn't mean you will get seen. Just my two cents from a fan and consumer. Thanks
I'm there to buy a car for the least amount possible. Also, I'm not there to spend all day to get beat up by the dealership trying to wear me down. It won't work. Also, I'm going through my credit union. The banks the dealership chooses seem to have some sort of back room deal on a 2% mark up on financing. I caught it last time. Got my money back. These vehicles are so stupidly expensive, not just SUV's or trucks. I'm there for a deal, or I'm walking.
I bought a car at 16,500 with a monthly payment of $300 a month. It was originally $21,000. Your dealership must be too high on financing. I also hate being passed around. If you left the transaction because I was taking longer than you 2 minutes, I would leave and not return. Im about to buy my third car, second one from a dealer and I am a woman. Women get treated very poorly by car dealerships, the last one I went to I had enough in the bank to buy a car cas and was treated soo poorly by a dealer that I walked out
Best advice I can give...bring in your own financing...credit union, your bank. You also can get that vehicle for 20% less than that bs sticker price and don't let them tell you otherwise. Don't be in a rush...that's where you get screwed.
Yup, also no extended warranties or service contracts, gap insurance through the primary insurance. Trade in should be a separate transaction, no combo deals
I don't think I ever made a appointment at a dealership to buy a vehicle. My last truck I bought I saw it on the Chevy dealers website at lunchtime stop at that dealer on my way home from work looked at the truck, test drove it, drove it home an hour later.. yes I was in and out of the dealership in an hour give or take.
The one thing I've learned when financing a car is NEVER negotiate on monthly payment. Negotiate the price of the car.
I'm pretty good at math and a couple years ago when negotiating the price of a new car, we hit a spot where we both weren't moving much and the salesperson went to the monthly payment talk. I did the math really quick in my head and threw the new monthly number out there. He takes out his calculator, added it up and it was slightly lower than the grand total I was originally shooting for. I think he realized what was going on because a couple grand came off and about an hour later, we made a deal.
I'd say that for bottom line, absolutely look at that. One note about younger people with low/no credit and an average lower income or people with poor credit: sometimes you have to accept the fact that you are going to get hit with a big interest rate and the bottom line, final price probably won't be favorable. In that instance, it can make sense to mostly be concerned with a monthly payment to ensure 1) you are able to make payments comfortably and consistently to build and maintain good credit and 2) make sure it won't break you and cause your standard of living month-to-month to be pretty terrible.
Anyone in sales is gonna hit you with that monthly number because small numbers just seem more accessible and less frightening, so it is definitely something to look out for and do the math on if you aren't worried about the monthly bill so much. (source: i'm also a salesperson)
So glad I read this because an vehicle I had that just unfortunately went back ended up more than what it was worth and only was supposed to be 70 NOT 84 and they did 84 what scammers I sure as the dealership quoted"got my bang for the buck deal" was all a lie that vehicle wasnt nothing but a scam and charged me 34,000.00 with a trade and year was 2012 I now know what I so did wrong only if I cld go back now looking for new vehicle WAY smarter 😬
@Steve H - banks can put a lien on a vehicle and do here in my state... Unless your doing a personal cash loan they will put a lien on it
@Steve H - many banks like Chase no longer do 'personal loans' thru their chase banks... guess it depends on bank
$1200 to $1400 per month is what your mortgage should be, not your car payment.
I have a sort of radar. If someone makes fun of what I drive, I no longer trust that person. You drive something to get you somewhere, not to make a statement.
@@tacoman864 you dont have to spend 1400 to enjoy all the great things new cars have, not to mention how sweet some rides are. you''ll never know driving 20 year old garbage
Taco Man just shows what an idiotic, Ignorant fool you are! Clearly you’re poor. And haven’t driven the newest technology. Enjoy life as a loser, loser!
Taco Man okay taco man. If you only knew what a new truck feels like. I had a truck 10 years old, a nice one, and it sucks compared to a 2018. You have 20 yr old trucks! They dive like shit, I know this. When you can afford one, you will do it. but at 20/HR, you don't have a chance.
Not in LA...
This guy gives lots of "tips" that seem to make the salesperson's job easier so they can sell a lot of cars in a short amount of time. He's right about being prepared and doing your research. But you're making the second biggest purchase of your life, take your time. And if that's inconvenient to the sales team, you picked the wrong dealership.
100% agree. It's good to inform yourself as much as possible but ultimately take the time you need to think through the decision. Whether I'm buying a house or car, if I feel rushed, I back out.
Your most expensive purchase should be your airplane, or yacht, the RE second, cars third, and art fourth.
@@johnchedsey1306 Well said. And another big mistake people make is trading in their "old" car at a dealership. If it is a good vehicle then private sale is the way to go. You will get more for it, and if you have nothing to hide, you will let the prospective buyers private mechanic inspect the vehicle. By the way, the fee for a private mechanic to look at the vehicle you are selling should be paid by the prosepctive buyer, notwithstanding the seller also needs their mechanic to OK the vehicle for sale, but that is a different issue.
It's incorrect to say Mike's tips are making salesmen's jobs "easier". People don't realize, you may be that salesman's only sale that day. As long as they feel you're serious about buying, they are very happy to let you "take your time" because they know the longer you stay, the higher chance you'll get emotional. That's why Mike is saying, take your time, but do it AT HOME. Not at the dealership. Come to the dealership prepared with exactly what you want, what features you need, who your salesman will be, and what your price will be.
@@findingnory Fair comment, but car sales people, like real estate agents, do not get their negative reputations for nothing, notwithstanding there are some honest sales people about, but sadly a very small minority.
Nope. A 50-60k purchase is a big deal. I'm taking my time. If you rush me, I'm going somewhere else 🤷♀️
Mar Blox or people who have the means to do so
Mar Blox you’re right, what you’re saying couldn’t be close to the truth. It’s people making huge amounts of money that are already well off that buy cars like these because it isn’t much for them comparatively
zaxx19 zaxx19 one day I’ll understand? Idk what you mean by that. Good for you that you can buy that cash, so can I, twice over. I was never disagreeing with the guy that replied to me, simply saying that typically people who have the means to spend big money on cars because they can...hopefully you don’t end up broke as fuck either buddy
right they are very pushy when your looking around and checking prices, and I hate when they think they know what car is for you by telling you that you can this this car home today or that one pointing at the car they want you to buy. they even show you a car saying this one needs to go let make you a deal. like really thought I was buying a car not you.
Mar Blox not if its a Jeep Wrangler.! those are awesome
I would add one more tip based on experience. Don't buy a car if you're not feeling well, frustrated or hungry. I bought my last car while experiencing all those things and it made the whole process difficult. I wanted to get out asap and probably made decisions I shouldn't have because I didn't want to waste any more time at that dealership. I kept thinking about food, resting and going home. I think its best to be prepared financially AND mentally so nobody can take advantage of your impatience. Some will do that.
Don't take kids & teens either as they will always distract you during negotiations!
Why would you assume I am going into the dealership to buy a car? I go there for the free coffee and popcorn
Hyundai dealer has the best butter for the popcorn. If you get it when they close they'll give you the whole lot too!
Drive cars
🤣🤣🤣
Don’t forget pizza by the afternoon. Toyota has it
Don't forget those comfy and squishy leather chairs.
Buyng a car based on the monthly payment is a BIG mistake!! Dealers will just stretch the term out 7 years!! Buy based on the Out the Door price!!
I see what youre saying but people dont shop on price unless its cash.
One of my buddies just bought a Tacoma and he will be paying 601 dollars a month for 84 months... Unreal
@@streetfighterguy1909 How do you have a $600 note on a $30K truck over 84 months?
@@SOLDOZER not me, I could never convince myself to do that to myself. It was a guy in my shop that did this loan. 7 years with a 32000 loan amount after 10k down payment and I think he scored a 10% interest rate. But we mathed it out and he was going to end up paying 53k total at the end.
@@streetfighterguy1909 Hes going to be upside down on it.
What I really hate is waiting around forever to get the deal completed. Particularly when I have done my part and am just waiting for hours. I even told my sales person I was going to go across the street and eat lunch. He threw a fit even though I told him I wasn't going to back out of the deal. The other thing that has really aggravated me is when the finance person gets rude and snippy with me after I declines the fluff, scotch guard, paint protection, maintenance package, life insurance etc. I have had that so bad I warn my sales person that I'll walk if the finance person upsets me. One time after I declined the maintenace package this finance woman said "what your not going to maintain your truck". When I declined the glass etching she said they couldn't take it off since it had already been done. I refused to do the deal until she took it off the price.
Thanks!!!!!!!!! I have spent countless nights tossing and turning worrying about how i can make my car sales persons life easier!!!
Yes! It's very important to be completely honest with someone who, odds are, will be lying out both sides of their mouth.
YOU ARE THE BEST....NEW YEARS DAY 2021 AND THE BEST LAUGHS COME FROM CAR SALES PEOPLE...HONESTLY, I'M NOT IN IT TO MAKE A PROFIT .. : )
you do know they are just people with a job that need to support their families and they have bosses like anyone else. dont get mad at the salesperson who honestly just want to get paid --because they are in debt to the dealership--get mad at the the sales manager, who also needs to meet his quotas and loves money and has a boss (but dont pretend you dont have a job that worships parasitic capitalism and profit)--or get mad at the GM or the how about you get mad at the owner of the dealership--shit rolls down hill and so does corruption. How bout you get mad at CAPITALISM because That's what this is and there is nothing more capitalist than car sales and (the sellers dont get paid--they work 80 hours for nothing and get lucky if they make a sale). But the owner, he is filthy rich! and refuses to pay his workers! so get mad at capitalism! get mad at America! this is the American dream. Stop voting for republicans and democrats if you hate the system! otherwise suck it up and wave your flag! No-haggle dealerships are way overpriced. They are ripping you off big time.
@@imminenthope8970 you're an idiot
I like the idea that you are just suppose to walk in on the salesman time and take what they give ya. This is not good information
The salesman is the reason the car buying process is difficult, Add the sales manager, and finance manager in the equation...... makes for a total headache.
You should buy a dealership, put $10 million in inventory out there, and have no sales people, managers and finance specialists. It's such a great business model that I am sure you would make millions.
@@craigstevens6772 Did Vince say to operate the business without a supporting cast.
@@craigstevens6772 How come drugs and booze are such a problem in you guys' business? Do you have the sales area bugged so you can listen into the purchaser talking? You're dealership auto care generally sucks and is over priced + you have 1 or 2 guys that are certified and the rest are new techs right out of school. My local shop is cheaper, does better work, and everyone is certified. I will never buy another Chevy. The Impala has the same problems for the last 12 years. Chevy: death by a 1,000 cuts.
@@solskengroupllp2758 I can answer this. It's because car salesmen, for some reason, are just below telemarketers in trust worthiness to most people. All day long they have to deal with people who do nothing but call them liars, and question whether anything they are saying is true. It doesn't lead to a healthy state of mind.
I am not a car salesman or a salesman of any sort for that matter, but, I do realize, that they are simply trying to support their families. Are some of them dishonest? Sure. Are some of them very forthright and upfront? Sure. But this is the reason Mike tells us to research our salesman before going to the dealership. It will at least give us a better chance at finding an honest salesman. I can honestly say, I wish I knew a car salesman like Mike in my area. Is he perfect? No. Do i think he is mostly honest? Sure.
@@solskengroupllp2758 - All you want to do is complain. It's illegal to bug a sales area, my service techs have an average of 22 year's experience, including the apprentice level 19 year old. I don't sell Chevy, so I don't care if you buy another one. And my employees all take volunteer drug testing because we get lower insurance rates. Thanks for being a small person.
Don’t lie to the dealer but they will lie the whole time they talk to you.
Yea, few are up front like CD. Lie to me, i walk.
@David Bryant I contacted a dealership and made an offer and they said they cant go any lower than the price on their website, and that they have the best price around town blah blah blah...
I told them do you wanna talk bs or you wanna do business, never heard from them back. Just got an email back later without my reply just asking if I'm still interested.
Plus with the 70000 $ cars and truck they can keep them themselves till they rust lol
Unless they willing to go under 60000 I leave them aline.
Look, you need to understand you are working for the customer, not yourself. Don’t make the customer feel stupid by talking down to them, they can walk, therefore, no commission.
Always, always, always!!
That's exactly what I was thinking about the lying. As a matter of fact I don't know this guy and he may be a great person, with that said he seems like the kind of salesman I would not want trying to sell me a car. Trying to talk faster than your mind can comprehend what he's actually saying. This kind of salesman can cause you to make the wrong purchase therefore causing you to regret your decision once you get home .
I don’t trust people that talk fast and never get to the point!
Lmfao i see what you did there
I admire what the Chevy Dude is doing here. He is trying his best to make his job as easy as possible. He wants you to do your own research about the cars(features etc...) also research what your trade is worth, then research what your payments will likely be all in an effort to make it possible for him to close the deal within 90 minutes. That way he is able to move to the next customer's appointment and start the process all over again. With this process he can see just over five customers per day in an eight hour day. I've been in sales for over 30 years(not car sales) and I get it. Educating the buyer can be a pain. I get tired of doing that also. I've just never had the guts to make a video asking the customers to do it on their own. Good on you dude!
I love how you recommend honesty from customers yet sales professionals and management in the dealership is often not forthcoming / transparent / lie often.
Honestly, the best thing to do is walk in pre-approved. You can get screwed harder in the finance office than on the sales floor.
Yeah, that person offering you a 100k mile warranty on you pre-owned and getting you the best rate based on your credit standing is really there to lay it to you......
@@lindseyormsbee i purchase a new car every two years (not used). Every time, my bank offers me 0% on any car I buy from a dealer wjile the dealers only offer 0% on select models. Also, the used car warranty you mentioned is so over priced I litterally laughed when I saw you mention it. Did you know most reputable banks offer used car warranties and GAP coverage through them? Every finance product you buy from a dealer is marked up more so that the dealer and finance office can make a cut. There are litterally $1000+ protection plans that do not cost the dealership a single cent to sell because they get a cut from the company honoring the warranty.
Or you could pay with cash 🤷♂️
@@mikevondebag What is the name of this bank that gives you 0% loans every 2 years ?
@@sarahann530 not everyone has shitty credit like you!
I lie to the dealer to keep it even.
😂😂😂😂
That's great.
😂😂
Buyer are liars😂😂😂
Many years ago, I purchased a 2008 CPO Honda Pilot.
Turned out that the Dealership skipped steps required to advertise it as a CPO vehicle.
They ended up supplying me with a rental car and recertifing the Pilot.
While I don't go out of my way to make anyone's job more difficult, I don't feel that it's my job to make ii easier for them. If I'm the customer and it's money involved I'm looking out for my own interests. I've been lied to by every car salesman I've ever dealt with, although the last one was great and only told me one lie.
I just realized you are helping both your sales and the consumer. Pretty clever. I know that there is more involved than actual dollars that the dealer relies on.
Everytime I'm truthful with my salesperson... they still have to go "talk to their manager"😂
Never give them your best offer in the first three rounds or if you do, be prepared to walk away.
@@troy2478 when I bought my jeep in 2012, I walked away 3 times and bought the same jeep from a different dealer 3 hours away for 3 grand less
@The Naikan The problem with that is occasionally you can bet them below you top dollar. I always like to have some wiggle room. I am also never married to a car. If the deal isn't there I find another one.
Just buy from a place like Hertz or Budget car sales. Their cars are all rentals, never had private owners and they are in crazy good condition! I’m picking up my 2016 Nissan Altima 2.5 S tomorrow, and I’ve paid under $9000 out the door cash! They also finance! Don’t bother messing around with those stupid car dealerships. They just rip you off because they can!
@@troy2478 perfect example of making the sale harder than it needs to be. Just be honest, as to what you want to pay and need. It's not that hard. Everyone has a number in their minds. Tell them your number, they can either do it or not. If not you shake hands and walk away. Basic negotiations.
1) look to the reviews online. The place I ended up going to had EXCELLENT reviews. There was a mistake on the price (after I left for the first meeting) that was not resolved until day of delivery. Delivery took nearly 4 hours and I did not get a walkthrough on my car because I just wanted to leave at that point. I left honest review when I completed manuf survey. Sales mgr called me and asked me to update my review, and he promised me a few accessories to make up for the problem. I agreed. FOUR MONTHS later, he is still jerking me around.
2) Don't lie to the sales person. HAHAHAHA! That is all they do!
3) Don't waste THEIR time? Then why do they screw around with you and play the "let me speak with my manager" game?
4) Appointments are BS. I've had a few occasions where I have an appointment, gave them all the info up front, then I expect to meet with the manager (who I supposedly had the appointment with) and I get some new salesperson and the first thing they ask (after making me wait 20 minutes past the appointment time) is "what kind of car are you interested in? What's your contact info?" When I gave it to them over the phone. At that point, I walk out.
They're supposed to be selling you the car and these all sound like things to make it better for a dealer
That was my thought. Of course if I walk in and just do everything the dealers way I'll have a smooth transaction.
I started selling cars at 60 years old and retired at 65. In that short time I prided myself on my honesty. That being said, I’m sure you are thinking, “the fish ain’t bitin’.” Hopefully all the people I sold cars to will confirm what I just said. I’m not claiming to know it all and definitely not claiming to be the best salesman out there. All I ever did was be myself, be honest and stand behind whatever I said. I even carried a note pad for all five years. If someone asked me something I didn’t know I would write it down and get an answer. Never shot from the hip or made something up. Were there others that did, absolutely! Did this philosophy work for them? I don’t know but I sold 180 cars my first year in a town of 5,000 with nine other salesman. No, I didn’t lead the dealership in sales but I was second. So did my philosophy work for me and the dealership? Yes!
During those five years I can’t tell you how many times I was lied to. Many times I was able to catch it and a few I was caught totally off guard. Mostly when it came to the trade. Months after the fact I discovered a minister had done it too me. When I later asked him about it he just called it, “Horse trading.” Mmmm
Do yourself a favor and stop in when it’s slow and please stay with the same salesman trying to help you. Try not to waste the salesman’s time. By sticking with him it shows you respect his time and he or she will be respectful of your time. That being said, sometimes a salesman can rub you the wrong way. If that’s the case just let them know that you think you would be more comfortable working with; someone younger, someone older, someone of a different sex, someone with more hair, whatever! But do it early in the process.
These videos are very accurate. Too many people have an unrealistic expectation when it comes to buying a car. We called it kitchen table math. Download a good car buying calculator. Understand there are fees that can be avoided and those that can’t. Do your basic research before you head to the dealership but don’t go in wearing blinders. Nothing will handcuff you more than only wanting one specific vehicle. Used car prices are dictated in part by demand. A white car is cheaper than a blue one because of need and availability. Look at all your options before committing. Be flexible and be truthful. It will payoff down the road.
To anyone taking the time to read this short story, Please keep in mind that these are just my opinions and as such are worth no more or less than anyone else’s and take what I say with a grain of salt.
Thanks for sharing your knowledge and expertise, I enjoy it!
Wes
Excellent comment. Wisdom.
And it appears to me, you SOLD people on a product. You were actually a "salesman", and not someone who hands over paperwork and collects the commission.
Thank you, Cory, I appreciate that.
P. S. I enjoyed your post. 👍🏻
Take care, Wes
Thanks Jim, I had a lot of help and support along the way. Wes
I kept reading this as "I started selling cars 60 year ago and retired at 65." It didn't seem an unreasonable statement from a used car dealer. You can understand the confusion. Have a great weekend sir! :)
One problem that has emerged with using TrueCar is that it now allows the dealers to essentially fix a price on a vehicle, without officially colluding on it. Most dealers will now very excitedly hand you the TrueCar price on the vehicle you're interested in, and that's that as far as the dealer is concerned. Much of the advice given here essentially boils down to "do everything the salesman tells you and everything will be all right." I've had some very bad experiences sitting on the customer side of the table, none of which were caused by me lying or not being straightforward. Rather give me advice on what I'm doing wrong, dealers should ask themselves "why do people hate the process of buying a car?"
People hate the car buying process because 99.9 percent of these dealers / salesmen are totally dishonest thieves. Including Biff from Back To The Future Dude.
Chevy Dude never dealt with you so don’t know if you are a liar. All 20 or so car salesman I have dealt with In my life were to some extent. Much of your advice is bad for consumer. Good advice drive cheapest dependable transportation that meets your actual needs. Do not let your self worth or image be determined by your car. If your gonna but a new car it should be when you can pay cash for it without substantially affecting your net worth. A one to 3 thousand dollar repair to an otherwise decent vehicle is always cheaper than a car payment(unless your buying a better old car car the price of repair or less) cars are not investments you can make a 20% down payment put it on a 4 year note and still spend 3 years upside down in it. Is any of that advice untrue?
I agree with most of it but I'll tell you one thing I never need anything I want so if a salesmen thinks I should be on his time and doesnt roll out the red carpet the next dealership will
You would never sell me a car!
1. If a sales dept. opens @ 9 a.m., I expect to be able to call anytime after 9 a.m. and speak to a sales person. My time is valuable to me and I will not delay my business until a salesperson has their breakfast.
2, I don't buy cars in 10 min. I don't make payments. I always tell a salesperson that I always wait 24 hours before spending a large amount of money, no exceptions.
The tail does not wag the dog! I spent about 45 min (which included a very short test drive), talking with the salesperson about a certain truck. I told her that I would call the next morning.
3, I called my salesperson the next morning at 9 a,m, and advised her that I would be at their dealership at 11 a.m. with bank draft to buy the truck at our agreed price and expected all my paperwork to be ready when I arrived.
4. By 11:30, I drove away in my truck a satisfied buyer and said goodbye to a happy and richer salesperson!
Oh no, they are not having their breakfast, they are in a "meeting."
So you bought a vehicle with a bank draft (which is a letter of credit) but you don't make payments huh? LOL
@@JohnDoe-pf6qp Correction: I used a Cashier's Check! I never make payments! LOL
You must be fun at parties
@@danteb925 LOL
I don't go to a dealership within 3 days of purchasing, need to walk in there and test drive every model I'm interested in several months before purchasing, and then do my research on reliablity, and contact dealership for the price after that. At that time you can be simply straight forward, tell the salesman what you can accept, and agree on the offer or talk to another salesman.
Chevy dude!!! You are THE dude. Thanks for all your knowledge and having so much passion for helping others that you are willing to share it. Keep up the good work, my man.
Car payments are getting to be more than house payments Unbelievable
Indeed...though I still don't know what sort've crackhead would pay 65-70k for ANY Chevy, even their Corvettes. Sure the Vette is fast but it's got the ride quality of a Willy's Jeep with plenty of cheap plastic on the interior to remind you that you could've bought a Hyundai luxury car with more luxury options than a Rolls Royce for the same price if not significantly less.
Put money down and it goes down. Also you can lease and have a lower payment for the first 2-3 years, and then buy out what’s left for a fair payment.
but a lot of cars are half the price of a home. you are only financing for 5-6 years compared to 15-30years....
Darin Wilkes not if you live in Vancouver, BC, Canada. Detached homes here are $1M+ on average, MAYBE a tad bit less. That’s for a crack shack as well.
If people keep paying half the price of a home they'll keep charging more. I will not pay more than 15000.00 for a truck. So I'm on my last one.
This is why I havent bought a new truck. Trucks are to Dang expensive.
If I could afford a truck, going straight to GMC Denali or Chevy. So hot.
@@TomASwift And no sales tax in many states.
Javier Hernandez not even close to
Accurate lol
Today's car are expensive because of dealers. They are the ones adding so much more to car prices.always trying to rip you off adding unnecessary fees.
It's congress that support these scums, that want to rip you off. Call your local senator and tell him/ her to change the law that wont allow car manufacturers to sell to the public.and removing the middleman and putting more money in your pocket.
Hmm I'm pretty sure I don't really care what the dealership finds annoying. I'm there on my time, and to get the best possible deal for me. Salespeople have no problem wasting my time with back and forth meetings with their managers which are completely unnecessary. It's a stall tactic in hopes you will just get impatient and accept whatever deal they present to you.
Wow, what an honest car salesman! He said he ALWAYS offers the lowest price and that's it. LOL!!
Like he never came down in price from his first offer. LOL
And the real Chevy dude comes out by saying start with your car payment! NEVER discuss the PAYMENT always stick to the TOTAL COST OF THE CAR! They can make you get a more expensive car for $300 Payment by extending the length of the auto loan. NEVER TRUST CAR SALESMAN PERIOD.
And that's why you make the whole process more dificult, just do your research in advance (rebates, discounts, payments, your own financing, proper math, ask for a purchase order, etc.) I rather expend 1 hour with an informed customer than trying to figure it out how to educate the customer to get what he wants (like a brand new escalade with 500 payments, meh credit score and 0 down)
I took it as to know what you can afford. If you want a 300 a month payment that you can afford, don't go looking at $50k vehicles.
@Harley Blessing lies we can't do anything without the customers concent. At the end of the day if you have to have a Tahoe and you want to be at $400 a month no matter how far I stretch it your just not going to be there without significant money down. Oh the other hand if you say I want to be at $300 a month with no money down, no trade, and decent credit, I know I'm probably working with a Cruze or lower or maybe even a Trax. If you say I want to be at $300 a month on an Impala, I have money down and a trade and good credit, I know it's possible I can get there, but if you do that up front I can say it's not gonna happen or ok great, and save a lot of time that way.
Harley Blessing Amen my friend, do your own finances, don’t let a salesmen tell you what you can afford.
Beat me to it. NEVER mention payment. You should run the numbers with your desired payment, loan term and a realistic interest rate. That is your budget. When you go to the dealership, the negotiation should be purely based on the actual price of the vehicle.
This channel is proving to be an invaluable resource for me looking to buy my car in the coming weeks. Doing my research and eating these vids up.
I’d subscribe if I’d have further need for the content past a few weeks from now. So I’ll just thumbs up and say thanks instead.
If you can afford 1400 dollors a month, why the hell would you buy a chevy???
my mom bought a BMW and her payments where like 1,200$ a month.
Because it’s awesome. 🙂
@@monas.6839 Nope. Chevy is not reliable.
If I could afford $1400 a month for a car payment, I would buy a Chevy. But that's because I would never buy a car that costs $1400/ month. It's against everything in my value system to pay that much for a depreciating asset. I'll buy a $900 car payment car, save $300 and give my other $200 to charity. That said, I am low income and my budget is $250 per month. Right now I am paying $250 into savings each month to cover a down payment as my car is paid for. That way, I can, when I am ready to buy another car, either pay cash or at least have a decent down payment because, using the 15% rule, the maximum price I can pay for a car is only $7k. A new Tahoe costs 1 1/2 times as much as my house!
@@thundergato84 my parents had a number of Chevy cars and trucks that they bought new and drove over 300,000 miles each. The one I bought new wouldn't accommodate the car seat and had to go at 110,000 miles. In fact, the reason I don't usually buy Chevy is because, buying used, people tend to hang on to a car if it's working for them. Therefore, a used Chevy in my price range tends to have a zillion miles on it!
All dealerships are crooks in one way or another.
I worked in sales for just under a year when i was in between schools. But so much can be learned from selling cars. The “basic math” complaint couldn’t be more true! It is amazing how many people think they can get $300/month for anything costing over $20k.
Definitely great to see someone breaking down the shopping process in a down to earth manner.
I think there are two big problems with the car shopping experience:
1) rude dealerships
2) rude customers
When these intersect with the other end of the spectrum things get out of hand.
Now I worked for a dealer that typically sold to subprime customers, and those conversations are typically a bit different than with someone who is financially sound. I think that is inevitable, there are just certain brands that will naturally attract consumers of certain credit rank.
Rude customers however are a big source of salesman headaches. Too many people think every dealer is trying to scam them, and too many people act like hot shots and expect to be treated like royalty.
It can be an easy process like you mentioned, and people need to learn that a big part of their shopping frustration can be their own lack of education.
You are aware of the fact that a lot of people are wrongly labelled as having 'Bad credit' right?
love when you qualify for 4% interest and they tell you the best they can get is 6%. They are allowed by law to charge 2% over. Thats not being honest
"45 to 90 days of research" Sometimes a part of that research is actually driving the vehicle in question. I hate it when I go to test drive a car I'm researching and I get the cold shoulder because I'm not ready to put pen to paper.
You shouldn't be test driving a car unless you have the intent to buy it. Do your homework before wasting a commission associates time on useless test drives.
@@mesdetails2847 How is one suppose to know if you like how a vehicle rides, handles and feels? It's not my problem you choose a job that only pays when someone buys.
@@simplyeasydiy bro there is so much at your finger tips now a days. There are virtual test drives and so many review videos you could purchase a vehicle without driving it now a days. Test driving is just a sign of a procrastinator. No one needs to drive a bunch of cars to make a decision anymore. The people who do means they have done no research and will never buy anything because they can't make decisions.
Having been a car salesman since 1990 I appreciate your videos to help the consumer know how to help themselves. I do mostly repeat business know at this point from families and business that I have earned their trust through the years. While it is true there are many unscrupulous actors in our industry there are many decent folks with a genuine desire to help people out. I understand the even by writing this I am opening myself up to people who will believe I am insincere or worse. But you make some very good points. Especially about coming to a dealership prepared and having enough time. I just wanted to ad to your points that folks need to understand that we must make sure the paperwork is accurate for not only the manufacturer and bank but also the state, local, and federal government. They all require certain documents and forms to be filled out. This takes time. Something simple like having an up to date driving license or bringing your title goes a long way. Keep up the good work. While the comments can be deserved about our industry at times I am sure your repeat customers appreciate all of your efforts.
One major point you missed is once a salesperson starts trying to sell you something you really do not want, you just need to walk and not come back. For instance I will not purchase a vehicle with a sunroof no matter how great of a vehicle or deal. They impact headroom and they will leak, and since I will never open it (because I don't enjoy being blinded by the sun while driving) it will either be a slow leak and get mold or a fast leak and ruin my interior. I was just getting a feel for some new trucks (Ram and Silverado 1500s) and one of the dealers had 2 different salespeople who were really ignoring the fact I see sunroofs as a negative and they would only show me vehicles with them. They had trucks on the lot without them in the trim I wanted, but wouldn't show them to me as they wanted to clear out the higher margin trucks first. I had to walk from that dealer and drive 40 miles instead of 4 to properly test that truck.
I have had sunroofs in all my cars for the last 30 years and none of them ever leaked once ( I had 4 with from factory and one I put in ). You must choose the wrong vehicles.
LOL what you say is true about sun roofs, they certainly will leak when the seals fail, but I actually cut the whole roof off of a junked sun roof equiped car to swap roof and all to convert my car to a OEM sun roof. Sun roofs are great for letting heat out in a hurry, and for dogs to flap their ears in the wind; not much else. It takes all kinds to make the world go around.
@@waterheaterservices yea but when I'm looking at 70,000 dollar vehicles fresh off the line I dont wanna have to hack the roof off
I think car prices are getting ridiculously high!
Getting? They are already there.
are getting? they are loaded with rich spoiled kid gadgets they have found out people will pay anything for and be broke their whole life to drive a gimmick loaded bad vehicle.
Offered to pay in full/check/cash for a used escape in the 14K range. salesperson/man would not budge off price. Didn't even "check" with manager FIRST. I decided to leave, received a call from him when I was about a half mile down the road. Tell me again who makes buying a car DIFFICULT!
Pickups have gone up on average 61% in the last decade. Do the math, has your paycheck gone up that much?
And pickups are cheaper to make than cars! The corrupt capitalists own our government and our country! We have become economic slaves!
Everything has gone up everyday every year but are pay check only goes up by Penny's every year this country a RIP off
My paycheck went up 300% from last year. Quit working dead end jobs and work for yourself. What do I do? I run a solar company.
@@MrEZmac32 your right but everyone is not able to do that. But can I get a job?
john west Depends. What state do you live in?
Tell him what you want your payment to be you will get screwed every time and don't lie to the dealer they will lie to you all day long
First, I would like to commend you for taking on a subject of importance. As you can tell by a lot of the comments, people got very defensive and immediately started their comments about salespeople. I would like to point out to people that also what is aggravating is people that run from you when they come on YOUR lot, during business hours and get rude because you are offering to help! Thats called SERVICE people, not hounding. Also, I have been in the industry a very long time, and agree with a lot of complaints from people when purchasing vehicles, but understand something....this is our job, it is how we support our families. So, yes, you come on our lot during the business day and I am going to approach you. Also, a lot of dealer management will discipline the sales person for NOT approaching you....so please give us a break.
You touched on a subject that has driven me nuts for years...do people not know SIMPLE math anymore??? You want a $250 mo payment, dont ask for a $30,000 vehicle unless you have a substantial amount to put down...let me show you the math and how it doesnt work... $250 x 75 months = $18,750!! Now, that $18,750 INCLUDES price of car, taxes, AND finance charges...so essentially you are looking at a $13,000 vehicle to achieve that payment.
Now, a bit of information that may differ from our locality, but no one in my area uses KBB...banks all use NADA for their loan values and of course the auctions all use Edmunds Black Book. Also, since those 2 are the most widely used and trusted in my area, do yourself a favor as a consumer, look up ALL 3 sites, input all the same information....you will be surprised at the HUGE difference between the 3 in the value of your car...so who to trust? Use an average between the 3 as your guideline is a good rule.
I thrive to make a consumer's experience a great one when getting a vehicle from me, because the process has such a dark emotional feeling. But, remember this...sometimes your experience is a reflection back onto you....not all salespeople are scumbags, and liars...some of us actually do care and try to go above and beyond to change your thinking about buying vehicles.
quit this job and get a paper route instead.
Thanks for your insight
Feeling a bit prickly are we? 1 800 WAHHHHH!
Visit as many dealerships as possible, in my case six. You will save yourself thousands on your trade. New car pricing is pretty much rigged all within $500. Finally always check the six each time you purchase because they change. One year it’s X and three years later it’s Y. Make them earn your business on every deal!
Great video !
Fyi. If you decide to enter your information into True car for vehicle comparison or anything else. For example: Jeep wrangler . Your information will be sent to every Jeep dealership in the area and you will be inundated with calls.
I went to truecar before watching the video, was turned off when they wanted my info. So I didn't show up.
I have an e-mail address setup for stuff like this and I give them a dealers phone number.
Awesome channel. Very informative.
Just bought a new (used) truck last Friday from a local dealer who listed the vehicle on car gurus. The dealer also offered me $1,500 more than what KBB said I would expect.
Now, if we can just figure out a way to make the car buying experience not take 6 hours, that would be awesome.
Just like a typical car salesman his whole spill is no matter what when you walk in your buying a car. When did it become illegal to walk in and just look.
My best advice is to come in to a dealer, know what you want and bring a check approved for what you can afford. Dont come in to discuss loans or monthly payments.
Credit Union guy here - 1. Have an understanding of "Debt to Income Ratio" (DTI), lenders will let people with excellent credit be leveraged about 50%. That percentage goes down to about 35% with lower credit scores. 2. Understand "Loan to Value" and what your lender's standards are. Depending on your credit score, options purchaseed and finance products added a down payment may be required by the lender. 3. Realize that there is going to be a difference (sometimes pretty significant) with the "soft pull" credit score that you find online or is noted for free on your credit card or bank statement and the hard pull at the dealership. The dealer is going to pull a hard inquiry that tells the real score. That hard score may be different from the last time you got a personal loan or a credit card as lenders use different blends of inquiries based on the type of loan.
When you pull into the dealership 6 salesmen have a foot race to you.
Unless its raining!
I drove a co-worker to get his car one day after it was serviced. A salesman approached me while I was sitting in my car and reading a newspaper. I hit the roof.
I pulled up to look at some Subarus one afternoon. The sky broke open and I was waiting until it slacked off to get out and go in. Some doofus sales guy came out with an umbrella....in the middle of a downpour. What an idiot.
@@emorykendrick2128 Lol, the number of people that buy on a rainy day is somewhat surprising.
Bring all the cash you can come up with, the title to your car, plus the deed to your house when you come to the dealership. Then open the door and toss it all inside. Makes the salesman’s life easier and saves time.
I just joined and I am going through all of your videos. I find the car buying process extremely high pressure. My last time buying a car was great for the most part. I went in there with a loan approval from a bank for X and X interest rate. I had little to no anxiety until the sales person found they didn't listen to me. I said I have this, I can afford this, I want my payments to be this and I have this down. I had no trade in because I had just totaled my previous car (which didn't help in all honesty). I told them what cars I was interested in and ones I did research on. I had 3 weeks of bed rest before I could leave my house on my own to do this. Once I was well, I went to different dealers to test drive cars or at least see them to see how I would fit because I am a bigger guy. There was actually only one I test drove because They were hard to find at the time so I had to hunt for it and make an appointment to test drive it. The sales person started pointing me to cars that were not only out of my budget, but nothing like the cars I said I wanted. When he asked me what he could do to get me in a car that day, I told him to get me a better salesman. I ended up ordering a car online and only dealing with a person when I finally went to pick up the car. Your list of things is great, but sadly, its hard to be honest when you know a sales person working on commision will want to up-sell you at every turn.
Hard to upsell somebody if they dont qualify or afford it
Seems to me it is pretty clear cut. Everyone hates the process of buying a car. EITHER ALL THE CUSTOMERS ARE WRONG AND ARE HAVE CAR BUYING SEMINARS .... OR THE DEALERS ARE. Which one do you think?
While I find this video interesting as it's somewhat informative on how "we" can make it an easier time while purchasing a car. I think a more interesting video would be one on how much a dealership actually makes (profits) from a sale and how much you as a salesman makes from a sale! As a father of a daughter who works at a Chevy dealership as an accountant I think the public would be shocked at your answer! I think in the spirit of your statement on honesty is the best policy,I believe you would be even more respected if you made a video on the before mentioned topic!
Do your research. Find out the invoice price and dealership holdback. Find out what APR you qualify for. Never negotiate monthly payments.
Lmao......"i dont negotiate on price" thats when ill be walking out the door.
No negotiation? No purchase. Plus, you'll sell it to me at my price or I go elsewhere. I don't need to buy from you, there are cars everywhere.
"Don't lie to us but we'll lie to you...I don't negotiate on price, I'll treat you like garbage if you don't come in dressed to the 9's no matter how much money you have...and GOD FORBID you be a minority"
Jim Roscovius yeah we were looking for a Jeep and this place said it’s one of a kind and wanted like 6k more and we went to another one and they had one exactly like it lol and 6k cheeper
Boss_Man_T lol yeah they bs a lot
Jim Roscovius o
That is insanity cars/trucks should not be that expensive especially since that 60K Truck is 50K as soon as the tires leave the dealer.. prices need to come back to earth 1200 a month is a mortgage payment on a house that gains value not a vehicle that loses value 🤬
1200 a month if you put no money down, you're an idiot if you aren't putting anything upfront.
Correct me if I'm wrong but I don't remember a point in time that vehicles were "investments" what I mean is when you buy property, you can expect it to increase in value over the years. As for the car side, cars typically do not go up in value... yes there are cars that increase in value but majority of cars bought and sold do not. Might have made that confusing haha simply put cars are not in the same category of houses when using the word "investments"....
$1200 a month isn't a mortgage payment for people buying $60k+ cars
New vehicle prices are crazy, something needs to change to make vehicles affordable for more people.. I really like new trucks but no spending 60K+ on a truck The New EV truck is priced at 50K that's more in line with reasonable still high but better. The other thing is repairs have gotten pricey
@@brewcityb you said it, I bought a 2008 Ram 1500 brand new for $18k in 2008 ($25k after tax title license). It was a work truck, reg cab 2wd with rubber floors, roll up windows, vinyl split bench seat, manual locks and mirrors and stick shift. You can't even buy a base truck like that now just 11 years later
$1200 a month for a car?! Wow. And my fellow Americans complain that they're broke -- well no duh! You did it to yourself.
A $1200 a month payment is better than a $600 payment for the same car. Because you will pay less interest. The best payment is the largest of all, a one-time check for the full amount.
@@nsbioy You're assuming the principal is the same. Sure, no disagreement there. I'm saying the pricetag of this SUV in his video being financed over 5+ years b/c the buyers really cannot afford it.
@@vap0rtranz 1,200 a month for five years is insane, I agree. But think of the Repo Man: he has a family to feed, too.
They hate when you agree on a price and then when it's time to go the the finance guy, pay with 100% down with no financing.
Yeah they do.
@@brianolson7661 best way to buy is cash, if you finance price doesn't matter you're gonna pay more anyways lol
I will have to disagree on some points. First some people want to see and drive the vehicle to make sure they like it. They may not like it. I’m a buyer for a company. I will go see chevy, Ford, and ram to see them each. I’ll make my decision and place my order. Truecar is a joke. I don’t go by it.
People must be given the opportunity to see the product. Just because they’re there doesn’t mean that’s a 100 percent sale.
I’m a big fan of you and not trying to be mean. Just wanting to show you another point of view. People must be allowed to see it. Not push push push for a sale.
I'm the same way, I want to see it in person to evaluate the vehicle, the sales rep and the dealer. I walked away from a new Challenger SRT because of the sales rep alone. Went down the street to another dealer and within 15 minutes had a deal
I agree with you. I hardly ever buy a car the first time I walk onto the lot. I want to see the car, drive the car and think it over. It’s a big investment and I don’t want to feel pressured into something. If I hear, “what can I do to get you to take the car home today?” I will walk away.
I recently bought a gen 6 Camaro and I love it. Before I bought this car I drove a Nissan 370Z, a Mustang and a Kia Stinger. I wanted to compare them and I was able to do that. I saw the car I bought and drove it two days before I committed to the purchase. I e mailed back and forth with the dealership over those two days. Maybe I’m a car salesman’s worst nightmare but cars are hugely expensive and I want to feel comfortable with my decision. I will also walk away if I hear, “this deal is only good today.”
Donna Thompson I would walk away from you. Leave you out in the sun and maybe get a new sales rep to use you as training.
Sami Sami if you pulled that on me then you would potentially miss a 20 to 30 car order. If a salesman acts snake oil on me, I will leave in a flash.
I for sure feel that both on being a dealership employee and being a customer the number one important thing is being honest about your finances when going in. When I was 22 I had previously messed up my credit pretty badly and was working on repairing it when my car that was paid off was totaled in a accident. I knew I would have some difficulty getting a new car at that time so the few dealerships I called that had the car I wanted, A Chevy Sonic, I explained right away my estimated credit score, my salary, the minimal balance I had left on a credit card that I was paying down, and that I had on time payments for them for over 1 year and that I had 3,500 I could put down as a down payment. Two dealers had already sold the car and I needed a car within a day or two but the one still had it and they where able to take that info and quickly get me approved for a loan and it was a hassle. The finance guy even thanked me for explaining everything up front which made it easier for them to find a bank. I also know since now working at a dealership the amount of people who come in knowing their credit and finances are a mess and straight up lie to the sales guy about what they can afford trying to finance a Tahoe and only being able to get approved for a Spark. It wastes the sales persons time, and their own time and usually they are angry with the dealer for not being able to finance them or they are offered a extremely high interest or high down payment. The dealer has nothing to do with your credit situation.
I don’t know who’s buying these new cars!!!! It’s insanity to pay these payments for a vehicle. They’re more than a mortgage.
Yea thats nuts. 60k for a Tahoe? Late 70s for upgraded models. Lord knows what a used one go for.
I wanna know what bank YOU have your mortgage with!
My last 5 Honda civics were used lease returns with about 10k miles. Purchased between 15k-16.8k. And all 5 had over 100k when I sold them and I got over 10k for each one. Sold private party obviously. When you do the math. That’s some pretty low costs per mile. Like this post said. Idk who’s buying all these new cars. It’s crazy to see the amount of depreciation in the first couple years. My partner bought a brand new supercharged Range Rover and the amount they are selling for after 3 years is mind boggling. Not to mention the maintenance costs.
@@DustinEvans1966 paying 15k for a used civic isnt that good, them things aren't that expensive.
Now selling them for 10k with 100k is a trick I need to learn. I could not get more than 5k for them where I currently live
He's full of shit I bought a 90 thousand dollar hellcat and I'm only paying 400 bi weekly or 800 a month and that's Canada this schmuck is probably in the states
I made an appointment with a salesman once to discuss leasing a Corvette. I showed up early, he was speaking to another salesman. I let him know I was there and then proceeded to look around the showroom while he spoke to the other salesman. I waited for a 1/2 hour past the appointment time and then left without speaking to him. I got home about 40 minutes latter and not long after that I get a phone call from guess who asking why I left, lol. He asked me to come back as he now had time and would discuss it with me, lol again. That didn't happen.
But without going to a dealership and take a test drive, how do I know which models to consider?
HenrySK you’re supposed to know which model you want before going to the dealership. It’s up to you to do the research on the car you want to get or else they’ll try to put you in something you can’t afford or even want
If you really need to test drive a few models then take a drive to the dealer a few towns over. That way you can drive it and force yourself to have zero expectation to buy. And you won't worry about feeling like a dick when you don't do a sale lol.
Then you can go to local dealer and test the specific car you are looking to buy.
@@Luckingsworth Good idea. A even better idea would be: not to take your cheque book with you :)
I actually always go to the nearest dealerships for my first round of test drive, just for convenience. I am cheeky enough to tell the dealer upfront that I am not going to make a purchase anyways today, and ask if it's still ok to do a test drive. I only got denied once.
If you want me to be honest with you, you need to be honest with me. Quit scamming me with crap add-on fees, stop nickel and diming me during the finance portion of the negotiation, stop trying to get me to add extended warrantees, more clear coat, etc. 90 min?! best time I ever had was 3 hours, and that was AFTER all me research and a back-and-forth price negotiation via text between me the salesman, and the finance manager. You can say what you want, but the salesman and the buyer have very different goals when it comes purchasing a vehicle.
Great post! 3 hours is probably my best too. The finance negotiations part is the part I despise the most. Why would it take over 3 hours to come up with an offer or to simply decline. Always feels like game playing to me between the creditors and the financial officer.
2 hours was my best 2 years ago 😅
Randall Moore how do you get the add on's off or price down?
Deb Conness you have to be willing to walk away, perhaps for days. If they want the sale, they will call you. As for extras like warrantees, etc. ...just say no.
When they try and tell me to sit in their stuffy little cubicle while they "talk to the boss" about your offer, that's my cue to get up and walk around. Pisses 'em off when they can't control you like a little dog.
I love it when you look at a vehicle, have done your research, know how much you have to play with and offer less than what is on their sticker price and they say, that’s the no haggle price....... NO HAGGLE PRICE?! Come on big nose let’s haggle. Most car lots won’t put the price out there on the window anymore.
😂😂😂😂😂
I enjoy your videos immensely. I’ll be buying a used car in the near future and I’m trying to educate myself so I don’t fall prey of car salesmen like in the past, I’m taking noted feverishly. Thank you very much
Gustave
Another thing about car loans. Half way through the payment period the balance will be 65% of the original loan. Not 50%. It's not linear. Example, on a 7 year 40K loan after 3.5 years the balance is 25K - not 20K.
Correct
Never tell one of these con artists how much you want your monthly car payment to be. Easiest way for them to pick your pocket. Go in with your own financing. If they refuse to talk the actual price of the car instead of monthly payments, walk away.
nails it.
Yep...I don't know when that BS became so accepted. Hell tell them you want to pay $50 per month on one of those $60,000 Tahoe's.
@@bengus8148 and where does that get you ?
Totally agree, II won't even tell them how I plan to pay before they tell me how much they think I am going to pay
@@sarahann530 With a 100 year loan 😀.
Awe yes, back in the day when new cars were on the lot and negotiating was possible.
Great video, but I disagree with telling the salesman "I want to pay x amount per month". That gives the dealership huge leverage with negotiating price and "fudging" the numbers. Yes; figure out the math on your own given what you want your payment to be, but once you do that and have figured out your max price, negotiate on COST of the vehicle, NEVER on payment.
Yes, but also make sure your math is correct. So many people come in and they have just divided by 72 months without interest or they forgot to add in taxes and then act like the dealership is ripping them off.
@@daltonhayden1804 I've seen that happen too, and that's infuriating to the salesman and devastating to the credability of the buyer. That's more of a problem in the finance office, though. My main point is that as a buyer, don't even mention a payment and fixate only on price when negotiating with the sales staff. There's four ways to decrease your monthly payment, and the dealers can work around that and make a sucker think they're saving money when they are really getting screwed by one of the other three ways.
Agreed. I always ask what the total out the door price is. I have already done the math and know roughly what the payment would be. But never go in and say I need “x” payment.
Agreed. I think the video is mainly talking about people who come in with no clue at all. In my area we mainly have customers that lease instead of buy. About 85%. Thats the only time you cant focus on the cost of the vehicle instead of the payment. Cause really the cost of vehicle doesnt matter on a lease, what matters is the residual percentage, money factor, and the rebates and incentives on the vehicle. Those are what will determine the amount that you will pay. And credit too of course.
You are proof that times have definitely changed. If it angers, or frustrates a salesperson, that I visit a dealership multiple times before buying a $50,000 truck, I do not want to do business with you. I'm going to talk to people at the dealership. Get a feel for them. Build a repoir with some of them. I don't care what a few reviews on a website says about someone. That will not tell me your business ethics. You want us to do your job, for you. YOU are the salesman, not me. Show me the products, teach me about them, walk with me. You want my money and that commission? Then, honestly spend some time with me, maybe over 2 or 3 visits, for a few total hours. SELL me a good truck. That is your job, right? My last Chevrolet I bought from a dealership (Chevrolet Center, Winter Haven, Fl) our salesmen spent 4 hours with us! Ultimately selling us a used car. He took a smaller commission, but he knew how to make a customer for life. To this day, he still greets us with open arms and a huge smile, asking "Do you guys need a voucher for an oil change? What can I help you with?" If you want to just collect the paycheck, without selling me something, I can't do business with you. You should go work in a mall, and collect peoples money after they try on the clothes they are buying. Now, your video is good. Nice quality. You actually moved around the lot! Touched some stuff, got in that truck I'm looking at. But, you don't want to do that with me? You are alienating a large demographic.
Nice to see a fellow Polk county resident in the comment section 😂
@@LuisGomez-ut9zb small world!
The best thing is knowing your credit score- being pre-approved, knowing how to deal with pushy car dealers and their tricks, asking the right questions (accidents-etc.), understanding GAP, they might offer you a job to sell cars! I wanted to say thank you for helping me understanding about document fee scams. I'm still looking for a car.... thanks for all the great info!!!! 👍😀
Don’t Lie!! They can Lie, but don’t YOU dare Lie!!! What a chameleon.
I'm really curious what exactly it is you people seem to think car salesman lie about. Absolutely everything in a deal legally has to be disclosed to the customer. To add to that, I fully guarantee you lied to every single salesman you ever spoke to within the first 5 minutes of talking to them. So, I hate to break it to you, but for the most part,the customers are the liars, not the salesman.
It's the financing guy that is the weasel.
@@ayyo5971 i agree these people aee scum
The lies I see are not knowing much about the car they are selling you. There were dealerships telling people they could order a Cruze Eco with a spare tire when its a power seat, backup cam and a cover for the hole left from not having a spare tire. Most my lies came from the service dept when I literally had Special bulletins and PI's straight off tech link.
Trucks are VERY expensive and I will never likely be able to purchase a new one ever again. That being said, most people I know want a dependable truck easily repairable. Trucks should be produced without all the computer and environmental garbage that only become a liability further down the road.
Actually you can get a new one regular cab 2wd do nation wide search for year old new models. Forget used!
I really like this channel. A GM car is not what I would purchase typically, but with this guy, how could you not?
Understanding the math = Paying cash and never financing. Hate me, but yes you can pay cash. If you're willing to legally bind yourself to paying for the car, markup, and interest for the next 3-7yrs, then you surely can save up and pay cash. Think about it and wake up.
I just bought a new Jeep and because my credit score is high and my credit history is good I got 0% financing. Really the only reason I bought new, I was going to buy used and pay cash. And I got a free extended warranty out of it so I won’t have to worry about anything for 7 years
Nothings free, sound like you got ripped off. Believe me, your paying for that extended warranty.
Lol there's no way you got 0% for the full term of the loan
@@gs300rich4 no free lunch. 0% financing is never 0% you paid the price somewhere else...
Didn’t pay for anything anywhere else. Jeep was offering 0% financing on a new grand Cherokee for well qualified buyers (me) so I jumped at the chance. 3 yr loan was max it could be, not 4 or 5 yr, those would have been 2.9% and 3.9% respectively. The numbers were all agreed upon by the time finance came up. There was no switcheroo or any shenanigans lol.
i showed up ready to go 2 weeks ago , 2.9 % apr all looked good but the dealer backended 2600 on the price.. so the payments went up 30 bux magically... When I saw it , walked out . Went online to the local dealer reviews and they all do it here. Enviro fee and nitrogen filled tires lmfao.
Yes they tried that when I went to go buy my wife car. Protective coating etc etc. I didnt ask for those mark ups I asked for the car you had advertised at price you had advertised. Get there bang out the numbers find out it doesn't match up what bums.
Thats the problem I'm having. DOC fees, coatings etc. The list goes on. Im so pissed.
That nitrogen filled tire BS is one of the biggest scams these crooks have ever invented. You’re breathing 78 % nitrogen right now.
@@edwarddickson7731 yep.. i almost laughed at the guy..
@@airgunningyup HaHa your TPMS light will stay off in the cold with Nitrogen. Hilarious
Dude, thanks for the info. It’s nice to meet a salesman that agrees with the customer
Never had a good experience buying a car!
I have actually. Just one dealer. They had plenty of cars at the advertised price below invoice and offered me a fair trade in value.
Bro I’m with you I felt taken advantage of TWICE!
Ray Davies just out of curiosity, what time of year did you buy the vehicle at?
Car salesman are the worst. Can't wait for someone to revolutionize the industry. Itss an embarrassment
Robert Plank I just bought my Ram 1500 from Caravan, an online dealership, and I was very nervous.....But, let me tell you , I will never buy a car any other way. It was the easiest car buying experience I have had in over 44 years. I answered some honest questions about my trade in ( Tacoma 2010 with 13600 mile and they gave me 10,005.00 for it that I agreed to right then and picked out my 2016 Ram and sent in three form to prove my income and a week later they brought it to my work, I signed the paperwork and was handed a gift and my keys and the friendly lady drove away in my trade in. I am still shocked 😳 I keep thinking they are going to call me and need more, but all I have gotten is an email telling me when my new plates and tags will be delivered to me. I am beyond happy. I was just like you.....I always felt every jab of the knife going in my back every time I would be at a dealership buying a car over the years. I would always leave feeling scared and wondering what I just got myself into or signed. I do not work for Caravan. Really, I don’t! I just feel like I need to tell everybody I can to at least take a look at it. I am sure I said to much. Have a good day.
Thanks for this video, I have tried for years to tell my friends about their payments won't be 200 dollars a month on a 40k car, And they run up to the dealer and it goes terrible for them. I personally have not bought a car in years. I just keep fixing mine do to I really love it. But my rule when I did go in and bought the car was base price after my down payment could not be over 10k, So when I went in and saw the sticker price to the car that I wanted. Keynote car I wanted already did research on what I wanted. I then went to the bank and got the difference out of the bank. Went back and talked with the dealer salesperson. Did the finances and once he got the price for payments I wanted gave me the price I had to put down. At which point I put that down in cash, and set up payments and took the car home. Was there no more than two and a half hours in all and They have taken care of it ever since. I have had the car now 21 years and still enjoy it.
what kind of car is it?
BaltimoreAndOhioRR 97 Acura Integra type R
@@xjp1998 very good car! I'm glad it's served you well for so long!
Thank you and this is the first time I ever saw a car salesman give good advice out to consumers. I subscribed and I wish you had a dealership here in Chicago it's the pits here lol.
lets be honest. You don't need to worry about the salesman. Its the finance officer that will get you. They are the one who sell you the most useless stuff (and what makes the most money for the dealership) They make you wait so long that you get tired of being there so you say yes to stuff just to get the deal done. You will see maybe 500 to 800 dollars in extras on your invoice over the car price. $150 to clean your new car(I would think its pretty clean don't you ) 300 to 500 bucks for doc fee? that's paperwork ...you know that's just them doing there job that you paid for already. I have bought 7 cars in the past 10 years and never paid that doc fee. They say you need to pay it (everyone does)but you don't! Walk in there and say I want to pay "x" amount ...OUT THE DOOR.... that means your not willing to pay any extras $30,000 out the door is all you will pay. not the stupid little fees that really add up!
This is why I would give a low rating to the dealer that most recently sold us a car (a Chevy dealer by the way). the F and I guy had a spreadsheet with font so small it was impossible to read...started to scare us into buying gap insurance...we were putting 30 percent down and didn't think we needed it...and arguing about paint sealant...I prefer to wax and polish myself....and warranty....look it's a CPO car why are you pushing more warranties.....So buy saying yes to all of that, you're probably adding a few thousand dollars to your purchase price...
FYI for everyone out there ….you can always get gap insurance from your own insurance company. they will never turn down money. Its like 600 from the dealer but 30 bucks from your own insurance agent!
When I bought my new car I was able to get a fairly low price because the salesman for some reason thought that I was going to use their financing. After the price was fixed, I told him I'd be paying in full. I could tell by his expression that he was quite disappointed.
sounds like you won that time. See what lying gets ya. They always lie to us so we need to lie to them a little.
@@rayhjr72 Gico doen't offer GAP. But if you put 20% down you probably don't need GAP. The GAP is only paying off the difference of what you owe to what it's worth. The longer you have the car the smaller the difference gets.
If you can do it, pay cash and forget about car payments. I did for my Jeep and Trans Am.
I completely agree with you Ravaniscool. For years I had rebuilt title cars and they were decent enough. Now I have a 2011 Honda CR-V with a $350 a month car payment.
Love the vehicle, absolutely hate making payments each month. Whenever I get it paid off, (possibly 4 years) I'll never go that route again. I'll ride a bicycle instead of having a payment.
I really wish they had this internet thing back when I was younger. Im 53 and I have never had a good car buying experience, but after this video I take the blame. Thank you very much for your transparency. Best of luck to you on providing for those in need. Im a musician and my band plays fundraisers, back when music was permitted. Thank you again.
Three things
1) Come to the table with your own financing if possible (credit union/bank), let the dealership win your business with a better rate.
2) Negotiate off Invoice, dealers enjoy rebates, discounts, manufacture incentive programs, and holdbacks, hence the invoice is not ACTUALLY what the dealer pays for the car at the end of the day. A serious buyer can negotiate from a position of power with your own money. The dealer would rather roll a unit for volume bonuses and move on to another car deal.
3) Car deals are structured for the F&I office, make sure that no hidden back end money is scooped by the dealership, understand exactly what you are signing. Do not unknowingly give away incentive money to the dealership.
Having been in the car industry the biggest issue for the consumer is are they getting all the "rebates, discounts, manufacture incentive programs, and holdbacks, hence the invoice is not ACTUALLY what the dealer pays for the car at the end of the day." the consumer never really knows all those parameters to negotiate a fair price margin for both dealer and consumer to walk away satisfied ... More times than none the consumer will overpay....
Bad advice. Don't do these things. Come in as u please. Dealers love when customers arrive because they sit all day long playing with their thumbs just waiting for a miracle, people aren't lined up to buy their cars.
The salesman's job is to fleece the customer for every dime possible...
Eh, they're the setup man and designed to wear you down. The finance department is there to fleece you for every dime possible. After you've been at the dealership all day for something that should take 2 hours, you're ready to go home, so you just sign everything they put in front of you and take every extra and coverage option.
I wanted the good service program and a 72 month warranty. Ended up getting everything because it only cost an extra $15 a month.
That’s another example of how the banks and the manufacturer has stolen another trade of 100 k a year for someone without a college degree. The airlines did it to bellmen and sky captains with their baggage fees
Just grit your teeth and say "Nah, I'm paying cash." They stop right away
I have been to a Hyundai and a Chevy dealership in the last 2 years and both transactions took 4 hours plus. I swore back in the day you would work with one salesman through the entire purchase process. Now the salesman is bouncing between customers, so theres wait time. Then once the deal is made, you have to get in line and wait till the finance guy is done. Theres more wait time. Then you have to listen to his speech. More time. Drives me nuts.
I just had my quickest car deal ever, 3 hours to buy a 2018 Camaro SS, probably because I have decent credit, but more importantly had over $10k to give them (paid off trade in plus cashiers check for the remainder). It would always take longer when I had no downpayment
$65k for a 2019 Tahoe? lool
Step 1 . Save cash to buy a car you can afford (in cash, no payments)
Step 2. Purchase car for a fair researched price
Step 3. Be happy
honestly not smart but if it makes you sleep at night go for it
Problem is for lower income family's that's really not feasible. Yeah they can go get a $500 car off Craigslist or something but can you really trust that vehicle to get you to work on time every day? For a solid reliable vehicle you can trust to get you where you need to go reliably you are looking at a minimal $6,000 or more it seems. Anything below that usually has 150,000 miles or is dogged out or just falling apart. What a world it's becoming.
I would be the guy that you would turn your nose up at when I walk in. It happened to me at another dealership. He thought I was scamming him until I brought in a certified check for the truck. I'm an ammonia refrigeration tech that travels all over. I drove in straight from one of our facilities wearing work cloths. I only dress up to go out with my wife. Paid for the truck and drove off. Don't judge someone straight off of what they are wearing. That farmer you may turn away will go down the road pay for a new truck with $100 bills.
While Research is always good 90 days worth of research is really unnecessary. Your job is to educate the customer. I can read reviews until the cows come home, I need to sit in the vehicle to make up my mind unless I have owned that vehicle before. I may need to sit in several to decide which one is a good fit.
You assume everyone is going to need to finance. Don't do that. Not all customers are broke and can't afford things. You do it a lot in your videos. I can tell by the way you talk.
Making an appointment? I made an appointment with a local GMC dealer near me. They kept me waiting for over 30 min without anyone talking to me. I left and thats when someone finally said something to me. Making an appointment doesn't mean you will get seen.
Just my two cents from a fan and consumer.
Thanks
I'm there to buy a car for the least amount possible. Also, I'm not there to spend all day to get beat up by the dealership trying to wear me down.
It won't work.
Also, I'm going through my credit union. The banks the dealership chooses seem to have some sort of back room deal on a 2% mark up on financing. I caught it last time. Got my money back.
These vehicles are so stupidly expensive, not just SUV's or trucks. I'm there for a deal, or I'm walking.
I bought a car at 16,500 with a monthly payment of $300 a month. It was originally $21,000. Your dealership must be too high on financing. I also hate being passed around. If you left the transaction because I was taking longer than you 2 minutes, I would leave and not return. Im about to buy my third car, second one from a dealer and I am a woman. Women get treated very poorly by car dealerships, the last one I went to I had enough in the bank to buy a car cas and was treated soo poorly by a dealer that I walked out
Best advice I can give...bring in your own financing...credit union, your bank. You also can get that vehicle for 20% less than that bs sticker price and don't let them tell you otherwise. Don't be in a rush...that's where you get screwed.
Yup, also no extended warranties or service contracts, gap insurance through the primary insurance.
Trade in should be a separate transaction, no combo deals
Treat people good. They can make a decision. No pressure. Just true good information.
I don't think I ever made a appointment at a dealership to buy a vehicle. My last truck I bought I saw it on the Chevy dealers website at lunchtime stop at that dealer on my way home from work looked at the truck, test drove it, drove it home an hour later.. yes I was in and out of the dealership in an hour give or take.