@@bruh-fn5dh He can find someone to pick him up easily, he basically carried the scene that car segment, all he has to do is pay photographers to film and help him edit it's not as hard as you think for someone in his position
Working for safelite for 6 months made me very aware just how complex and insanely priced cars are becoming and the components within them. I purposely bought a car that didn’t have any of the ADAS systems partially for the reason that my windshield replacement will be $300, not $2300 (Like the new genesis)
Once again I am blown away by the content that Brian and CNET brings to us. Thank you very much for this level of journalism. Great work, please keep it coming!
Great topic. I used to run a quality assurance program (for non car industry) and I support both right to repair and reasonable credentialing. Generally I look that a company are members of their relevant association and get trained and current according to the association. In auto stuff, I want them to be AAA approved for example, and have experience doing my exact need. I have seen again and again that you get what you pay for.
@@wecsam many many more people are concerned about the right to independent repair on cars than on Apple products, so there will be a much bigger fight for it in the automotive sector.
Fortunately for everyone Apple will be making cars soon. You'll have a to buy a new one every year for $200,000 because over the air updates will make them obsolete. But everyone will buy it, because they're stupid.
I don't think so, Apple outright refuses to sell replacement parts and provide repair procedures; the car makers are doing all of those things to anybody that asks/pays for it. The repair itself being more complex is a result of consumers demanding more advanced safety equipment.
Newer cars (within the last 5 years) have a safety feature called a pre-collision system with emergency braking. Also, lane departure alert/keeping assist. These features requires a camera in behind the windshield
There is a bigger issue here. Used to be if your automatic transmission went bad the cost of the repair was more than the value of the vehicle so that ended its life. But we have added so much junk tech to vehicles that if a 4-5 year old vehicle gets into a minor fender bender, the cost of repairing the front bumper and all its sensors will total the vehicle. Instead of fixing our relatively new good condition vehicles we will have to throw them out like flat screen TVs. My brother's adaptive cruise went out and he had no cruise until he got it fixed for $1500. They said a piece of ice probably hit the sensor in the front bumper. The purpose of adaptive cruise is to allow you to use cruise control when the traffic is too heavy and you really shouldn't be using it. This is the future of vehicle technology.
I had to get the windshield of my 2018 Honda Accord Touring fixed a couple of years ago and I thought I could just schedule Safelite to come to my office and repair on-site (as I had done with previous cars). However, I had to take it to a Safelite repair shop because of all the driver assistance tech that is in that car.
My question would be how bad of a driver are you if you’ve had to replace several windshields on different cars? I’ve been driving for 33 years and have owned several different cars and have only ever had one cracked windshield.
@@kenyattaclay7666 …sometime, driving thru the construction zones/areas in major busy highways w/ bunch of transport trucks and/or SUVs will increase the risk of cracked windshield situation due to debris or pebbles/tiny rocks picking from these vehicles. Just sayin’.
@@bluestonemetallic7 I grew up in Chicago & learned to drive there. I used to live in Austin Texas. I also used to live in southwest Germany & have driven in Paris. I currently live in the DC area. If you think that think there aren’t a crap ton of transport or construction vehicles on I-94/57/55/35 or 95 then your fooling yourself. Once again, I’ve only had ONE cracked windshield and that came in a small town in central Illinois when a regular old pickup kicked up a rock, just sayin 🤷🏾♂️
As with all things as the driver assist features become more standard on all cars the cost of repairing will fall. These features are still fairly new and not on all cars
Subaru claims to have it's front facing cameras installed on over 1mm vehicles, and that's just for that brand. So total number of vehicles with this tech is easily several million. It might be new, but the tech to mass produce these windshields is already here, yet we're still seeing some crazy pricing.
@@bassandtrebleclef but compared to the total car fleet on the road it's still not widely used. When it's on even 10 to 15 year old cars the price will be more reasonable because the supply of shops to repair will be greater. Right now this tech is barely on 5 year old cars
Well, Tesla is in a unique position to do that. Technically manufacturers needs to make whatever tools they give their dealerships also available to repairers. So, when dealerships don't work on the car anymore, your repairs get more expensive since the manufacturer doesn't have to supply those parts and tools to repair shops either. However, Tesla has no dealerships...so they don't need to make their parts and tools available to anyone but their own shops
Challenging career paths with shitty working conditions and low pay meaning flat rate Stay out of the automotive business unless you can get into the city county or state that pays a decent hourly rate and pays for your training and good luck with that if your not retired military and remember knowing the right people goes a long way in any career choice
Had my windshield replaced on my 2016 Accord back in 2016 - it was $950 because of the camera. Safelite told me they didn't unplug the camera, so it didn't need recalibration. Would have had to pay for that out of pocket (would have been reimbursed) had it needed to be recalibrated.
I'm just gonna buy old Toyota's from now on. All these expensive repairs are depressing. Lets go back to manual windows/seats, no cruise control, no HUD, etc. Life is already unaffordable as it is.
BS, it’s all about money. Safelite wanted to charge me over $700 to fix a cracked windshield on a 2020 Honda. I took my car to a regular glass shop. They fixed the cracked windshield for $60. No radar problems. Drives just fine.
that is why even not dangerous collision damage might be uneconomical to repair (procedures, information access, tools, labor). Than new car will be bough, old will be just scrapped even though it would be perfectly fine to utilize it futher.....SO ENVIRONMENT FRIENDLY
My 'right to repair' radar went to 11 watching this. What are the odds that OEMs and dealers simply tell independent repair companies that they won't make these tools available, or price them in such a way that only a dealer would buy them? We replaced the windshield on a 2010 X5 and it was a couple hundred. Something tells me that will seem like a steal compared to replacing one with all of the superfluous driver aids attached. Maybe we should just pay attention when we're driving instead.
Window shield is also much softer to reduce weight and help sensor to see through....you must reduce your comprehensive deductible to zero to cover it, some insurance will refuse to reduce to zero
I got affected by this. The windshield has a moisture sensor on it and it had to be replaced which raised the cost. Also, it never seemed like my comfort control worked right after. Defrost comes on when it is 100 outside.
All this means is that aftermarket windshields are history. In fact, car tech is changing so fast that in a few years the windshield itself might be computerized, being proprietarily specific to each manufacturer/supplier. Cheap Chinese glass was often inferior anyhow. 🤨
Instead of all this gee whiz driver safety tech that makes repairs more expensive and complicated what we really need is a system to B--ch slap drivers when they pick up and play with their phone instead of paying attention to the road.
Fix does rock chips before it cracks. Cheaper to repair than replacement high end vehicles windshield could run you$1,000s if you have to replace your windshield..
If people would just learn how to drive properly we would not need silly driver assistance stuff in the window. The only modern assistance feature I like is radar cruise which uses a sensor in the grill.
Laser cruise? On the grille? All I've heard is the lasers mounted on the windshield beside the cam. Besides, all the laser based systems I've seen are in the EU. In the NA, all I see is radar based systems.
This is a non-issue. The average watcher doesn't have the latest tech car for this to matter to them. Plus, it's glass. You don't change a component around glass . I've got a 10-year old car and I intend 20 more years of usage. It's like you talking about how 3-D TV is changing how we watch tv 5 years ago.
that's why i will continue to buy the base model car without any of these extra features and will continue to use my own eyes and turn my own head while driving... any excuse for these repair shops to pad the bill as this "representative" sure sounds like he has his "speech" ready in order to justify that by making a window repair sound like brain surgery... looks like this is going to be the new repair shop scam of the future... "sorry ma'am but it took eighteen specialists and four days to "calibrate" your windshield and insurance won't cover it so we need two thousand more dollars before we release your car" lol
If Brian had his own channel he’d be more popular than CNET
Who knows he probably has a non-compete agreement or contract
Agreed.
@@bruh-fn5dh He can find someone to pick him up easily, he basically carried the scene that car segment, all he has to do is pay photographers to film and help him edit it's not as hard as you think for someone in his position
There's only one reviewer one tech Guy and one living legend Brian Cooley.....
Working for safelite for 6 months made me very aware just how complex and insanely priced cars are becoming and the components within them. I purposely bought a car that didn’t have any of the ADAS systems partially for the reason that my windshield replacement will be $300, not $2300 (Like the new genesis)
only Mr C make the boring talk of windshield repair sound exciting
Yes
Once again I am blown away by the content that Brian and CNET brings to us. Thank you very much for this level of journalism. Great work, please keep it coming!
Hence why the windshield on my 2019 civic touring cost 1400 to replace and install after a rock chip incident
Oooooooo that's horrible man ...
Safelite quoted me 1000 for mine.
@@jayarecallens US or Canada ?
$1000 for an XC90 when a rock hit the unprotected edge of the glass.
@@zunedog31 I would have an easier time paying that kind of money on a luxury car versus what I paid for on my economy car it's terrible
Choose windshield repair over replacement when necessary.
Great topic. I used to run a quality assurance program (for non car industry) and I support both right to repair and reasonable credentialing. Generally I look that a company are members of their relevant association and get trained and current according to the association. In auto stuff, I want them to be AAA approved for example, and have experience doing my exact need. I have seen again and again that you get what you pay for.
This kinda sounds like how apple makes things hard to repair
Apple gets away with it because consumers simply don't care, and the same will probably go for cars, unfortunately.
@@wecsam many many more people are concerned about the right to independent repair on cars than on Apple products, so there will be a much bigger fight for it in the automotive sector.
Fortunately for everyone Apple will be making cars soon. You'll have a to buy a new one every year for $200,000 because over the air updates will make them obsolete. But everyone will buy it, because they're stupid.
I don't think so, Apple outright refuses to sell replacement parts and provide repair procedures; the car makers are doing all of those things to anybody that asks/pays for it. The repair itself being more complex is a result of consumers demanding more advanced safety equipment.
The guest interviewed was really knowledgable and well spoken. Great topic, another good episode by Cooley!
Newer cars (within the last 5 years) have a safety feature called a pre-collision system with emergency braking. Also, lane departure alert/keeping assist. These features requires a camera in behind the windshield
There is a bigger issue here. Used to be if your automatic transmission went bad the cost of the repair was more than the value of the vehicle so that ended its life. But we have added so much junk tech to vehicles that if a 4-5 year old vehicle gets into a minor fender bender, the cost of repairing the front bumper and all its sensors will total the vehicle. Instead of fixing our relatively new good condition vehicles we will have to throw them out like flat screen TVs.
My brother's adaptive cruise went out and he had no cruise until he got it fixed for $1500. They said a piece of ice probably hit the sensor in the front bumper. The purpose of adaptive cruise is to allow you to use cruise control when the traffic is too heavy and you really shouldn't be using it. This is the future of vehicle technology.
At some point states will require that the all system systems work or you fail inspections. Pay $1500 or you can't drive your car!
Ant these repair prices will drop once more and more cars have them. Simple
Yey! Brian’s back!!!!
I had to get the windshield of my 2018 Honda Accord Touring fixed a couple of years ago and I thought I could just schedule Safelite to come to my office and repair on-site (as I had done with previous cars). However, I had to take it to a Safelite repair shop because of all the driver assistance tech that is in that car.
Then why are you disappointed and surprised it has all of this driver assistance tech if you got the touring model?
My question would be how bad of a driver are you if you’ve had to replace several windshields on different cars? I’ve been driving for 33 years and have owned several different cars and have only ever had one cracked windshield.
@@kenyattaclay7666 …sometime, driving thru the construction zones/areas in major busy highways w/ bunch of transport trucks and/or SUVs will increase the risk of cracked windshield situation due to debris or pebbles/tiny rocks picking from these vehicles. Just sayin’.
@@bluestonemetallic7 I grew up in Chicago & learned to drive there. I used to live in Austin Texas. I also used to live in southwest Germany & have driven in Paris. I currently live in the DC area. If you think that think there aren’t a crap ton of transport or construction vehicles on I-94/57/55/35 or 95 then your fooling yourself. Once again, I’ve only had ONE cracked windshield and that came in a small town in central Illinois when a regular old pickup kicked up a rock, just sayin 🤷🏾♂️
As with all things as the driver assist features become more standard on all cars the cost of repairing will fall. These features are still fairly new and not on all cars
Subaru claims to have it's front facing cameras installed on over 1mm vehicles, and that's just for that brand. So total number of vehicles with this tech is easily several million. It might be new, but the tech to mass produce these windshields is already here, yet we're still seeing some crazy pricing.
Ford said nearly all of their new vehicles now have these driver assistance systems.
@@bassandtrebleclef but compared to the total car fleet on the road it's still not widely used. When it's on even 10 to 15 year old cars the price will be more reasonable because the supply of shops to repair will be greater. Right now this tech is barely on 5 year old cars
Thanks for covering this.....I've needed to do it but its so expensive and not quite covered due to my deductible. Such a pain...
Interesting to imagine how these cars will be restored as future classic cars.
SAFELITE couldn't fix my rain sensor. Had to do it myself!
Tesla still isn't talking to repair shops
Well, Tesla is in a unique position to do that. Technically manufacturers needs to make whatever tools they give their dealerships also available to repairers. So, when dealerships don't work on the car anymore, your repairs get more expensive since the manufacturer doesn't have to supply those parts and tools to repair shops either. However, Tesla has no dealerships...so they don't need to make their parts and tools available to anyone but their own shops
@@blake031299 correct, but the down side is a mild body damage can take months.
Great video Cooley
Challenging career paths with shitty working conditions and low pay meaning flat rate Stay out of the automotive business unless you can get into the city county or state that pays a decent hourly rate and pays for your training and good luck with that if your not retired military and remember knowing the right people goes a long way in any career choice
A lot of these sophisticated technologies are also driven by marketing hype
The manufactures aren't giving as much information to the dealers anymore!!!
Had my windshield replaced on my 2016 Accord back in 2016 - it was $950 because of the camera. Safelite told me they didn't unplug the camera, so it didn't need recalibration. Would have had to pay for that out of pocket (would have been reimbursed) had it needed to be recalibrated.
Yo wat cooley looks like hes a twitch streamer now. I want to follow him! Lol
I'm just gonna buy old Toyota's from now on. All these expensive repairs are depressing. Lets go back to manual windows/seats, no cruise control, no HUD, etc. Life is already unaffordable as it is.
Exactly, we don’t need HUD’s. We aren’t pilots flying aircraft.
BS, it’s all about money. Safelite wanted to charge me over $700 to fix a cracked windshield on a 2020 Honda. I took my car to a regular glass shop. They fixed the cracked windshield for $60. No radar problems. Drives just fine.
We need CNET on cars back
that is why even not dangerous collision damage might be uneconomical to repair (procedures, information access, tools, labor). Than new car will be bough, old will be just scrapped even though it would be perfectly fine to utilize it futher.....SO ENVIRONMENT FRIENDLY
I hope the insurance companies don't see this! They'll want to charge us more. ;)
They are part of the way the industry moves. They are way ahead of of watching you tube videos
My 'right to repair' radar went to 11 watching this. What are the odds that OEMs and dealers simply tell independent repair companies that they won't make these tools available, or price them in such a way that only a dealer would buy them? We replaced the windshield on a 2010 X5 and it was a couple hundred. Something tells me that will seem like a steal compared to replacing one with all of the superfluous driver aids attached. Maybe we should just pay attention when we're driving instead.
Might as well remove airbags and ABS braking.
Hello
Window shield is also much softer to reduce weight and help sensor to see through....you must reduce your comprehensive deductible to zero to cover it, some insurance will refuse to reduce to zero
I thought this video was about advanced wiper blades then I had to re read the the topic.
I got affected by this. The windshield has a moisture sensor on it and it had to be replaced which raised the cost. Also, it never seemed like my comfort control worked right after. Defrost comes on when it is 100 outside.
Nice advertisement for scrs. Hope it paid well
All this means is that aftermarket windshields are history. In fact, car tech is changing so fast that in a few years the windshield itself might be computerized, being proprietarily specific to each manufacturer/supplier. Cheap Chinese glass was often inferior anyhow. 🤨
Instead of all this gee whiz driver safety tech that makes repairs more expensive and complicated what we really need is a system to B--ch slap drivers when they pick up and play with their phone instead of paying attention to the road.
Fix does rock chips before it cracks. Cheaper to repair than replacement high end vehicles windshield could run you$1,000s if you have to replace your windshield..
Cars are more complex than they were 30+ years ago as they operated by computer
Just give me a car which I can work in my driveway 😅
(My answer - miata, crown vic) what's yours ?
Nope, I asked for OEM and repair man said good luck getting it covered. Insurance only covers cheap replacements.
I know for a fact that is not true.
If people would just learn how to drive properly we would not need silly driver assistance stuff in the window. The only modern assistance feature I like is radar cruise which uses a sensor in the grill.
Laser cruise? On the grille? All I've heard is the lasers mounted on the windshield beside the cam. Besides, all the laser based systems I've seen are in the EU. In the NA, all I see is radar based systems.
@@agarcia4271gaming sorry yah radar cruise which is hidden behind a plate in the grille. I have edited my original comment.
Insurance is behind the times....
Most mechanic are scam, most dealer are scam. . so where are we supposed to go now?
Actually from now on you shouldn't pick them vehicles from the first place!! R you kidding me?!!!
This is a non-issue. The average watcher doesn't have the latest tech car for this to matter to them. Plus, it's glass. You don't change a component around glass . I've got a 10-year old car and I intend 20 more years of usage. It's like you talking about how 3-D TV is changing how we watch tv 5 years ago.
that's why i will continue to buy the base model car without any of these extra features and will continue to use my own eyes and turn my own head while driving... any excuse for these repair shops to pad the bill as this "representative" sure sounds like he has his "speech" ready in order to justify that by making a window repair sound like brain surgery... looks like this is going to be the new repair shop scam of the future... "sorry ma'am but it took eighteen specialists and four days to "calibrate" your windshield and insurance won't cover it so we need two thousand more dollars before we release your car" lol