Dear Kevin, you have made my Saturday, sitting in rainy Amsterdam and watching your truly spectacular hotel review! I have been following you for some time and now I'm completely sure that you are te BEST hotel reviewer on RUclips! Context, knowledge, eye for detail, enthusiasm and objective reporting are really world class!I have booked another hotel in Saigon for my first visit o Vietnam BUT after watching this review I have booked Park Hyatt! Thank you very much for all of your hard work and big respect from me👏🙏
I live a stone's throw away (on Dong Khoi) from the Park Hyatt, Saigon. I've been there many times over a several year period for meals and entertainment as well as "staycations." And I have to tell you that while the property is quite nice and impeccably designed, the general service (not counting dining which is really good) is inconsistent and at times even absent. If you stay there a few times you might notice the lack of consistency. As one example, often times there is no doorman present and no one to greet you upon entry. Other times there is a door man. There are quite a few other issues (nothing major but it's all about expectations) which should cause the experienced traveler to raise their eyebrows. I have spoken to management about issues I've had and they were largely defensive as opposed to being responsive. It turns out that the hotel is run by some Europeans and at least one Aussie. Based on the service issue, I would have thought the hotel was more under local management. Is the hotel really nice? Yes. But when you're a top-end Hyatt property (in fact the premier Hyatt property in Vietnam) charging $350+/night in Saigon, you'd better be spot on with service...all of the time. While I've been there some times when everything was wonderful, there are times when there are quite a few issues. Normally I don't trust Google reviews or other internet reviews for that matter. But upon checking to see if anyone else spotted issues, I read that in fact they had. I don't know if it was comforting to know that others found issues or that others found issues in such a high end property. In my experience, the Reverie has the Hyatt beat hands down in terms of service (but is too over the top in design and extravagance) which is actually a bit surprising considering the standard you'd expect from an American leading luxury hotel brand. I'm glad that you had an awesome experience at the Hyatt, but luck may have been on your side that day.
I (and family) have actually stayed at the Park Hyatt multiple times over the year- this time just being the first since I've had the channel and by chance the best experience of all of them. Based on my experiences over the years I'm surprised to hear your comments but to each their own. As for the Reverie, it fits a niche, but the service- while attentive- is scripted straight out of a book and just feel really unnatural to me. Thanks for watching 🙏🏻
@@tfft Yes I agree service at the Reverie can seem a bit unnatural, but it IS professional and consistent. And they treat you quite well...everyone, at all times. They make you feel special. I don't always get that feeling at the Hyatt. I've even been at the Reverie dressed extremely casual and received the highest level of treatment. Not so at the Hyatt, not for me anyway. And remember, the Reverie is a single hotel...no chain, fairly new, and not a multi-billion company unlike the Hyatt. So I can't cut the Hyatt any slack.
I had a dream trip to Vietnam planned for April 2020, but due to that bloody virus, it got cancelled. I’m now planning again for 2024. I’d love to visit either of the big cities then on to somewhere smaller with a great beach. Current the options are Metropole in Hanoi followed by FS Hoi An; or Park Hyatt in Saigon the Six Senses Con Doa. Your films are inspiring, I love watching them. But it really does sound like there isn’t a bad option.
100% agree with your review! PH Saigon was phenomenal! Best breakfast I’ve ever had at any hotel and service was impeccable. I asked about congee at breakfast and even though it wasn’t on the menu, the waiter went back to ask the kitchen staff and requested a bowl for me.
Booked for my VIP friends some years ago, and recently for myself last year. Great 5* hotel in Saigon.BUT for the value of money, I am truly not sure! Staying in ALL 5* hotels ( always the newest) throughout the country for the last 30 years,... and this is my experience.
I just love history. This hotel is filled with history. Also this is the best looking and the most stunning Hyatt hotel I have ever seen. Keep up the good work 👍.
Kevin, you are very well spoken. Excellent English language and grammar with excellent observations. Honest opinions are hard to come by in many RUclips channels.
We stayed here for 4 nights in Feb 2023. Absolutely love it . Price is a little high compared to those hotels nearby. We ordered 6 coffee cups and were charged like 1 million đong ( around USD 50) which is quite expensive. You can pay for less than 10 dollars in cafe shop nearby Breakfast included and was quite good . The staff are friendly and helpful It’s close to many touristy attractions around within 1 mile radius Hope you enjoy your stay there as well
I love small boutique hotels and dismissed Park Hyatts for the Hyatt name/chain but this has changed my mind lol sometimes you just need a grand experience.
Have you stayed at the Reverie before? I chose it last time I was in Saigon, but now that I’m a globalist I’m dying to try the park hyatt. Was curious if you’d choose the park hyatt over the reverie.
I have stayed there- before the days of the channel. I 101% recommend the Park Hyatt over the Reverie. The difference between the two comes down to new money trying to look like old money (Reverie) and actual old colonial money (Park Hyatt). Always reminds me of (the movie) Crazy Rich Asians... The PH is Nick's family. The Reverie is Peik Lin's family. Only down side of the PH for me is the lobby can feel like a tour group meeting point at certain times of the day. Being the best hotel in the city has it's disadvantages- in this case, EVERY high end tour group that passes through Saigon stays there. I've personally seen groups from Viking, Tauck, Abercrombie & Kent and Lindblad there.
I wouldn't say this is this best best but top 2 in HCMC. Reverie Saigon is certainly more opulent and modern, Park Hyatt for it's timeless charm. Both having top notch service and amenities.
Agree to disagree. I'm personally not a fan of the Reverie. Service is near entirely scripted and just feels a bit artificial on the occasions I've visited. Thanks for watching 🩴
Nice video Kevin. You’re one of the best RUclips hotel reviewers out there and your judgements I think are spot on, and exactly how I would also judge a hotel and score it after 10+ years living in Asia. Agree with this score of Park Hyatt Saigon and your score of Como Uma Ubud 100% ( 2 of the top 5 hotels in Asia in my opinion ) If you get the chance, I would recommend reviewing The Bvlgari Bali, The Datai Langkawi, and The Surin Phuket (my other top 5 hotels in Asia. I think they will also get a 98+ score on your channel. Cheers and keep up the great content!!
The Bulgari has been on my short list for Bali for quite a while, but have yet to pull the trigger. Hopefully will make it to Langkawi next year and certainly Datai will be at the top of my list. Thanks for watching 🙏🏻
What you said about the origin of the Park Hyatt hotel is 100% true . I used to live in this area , on Dong Khoi street ( former Tu Do str. and before that rue Catinat during the French colonization ) not too far from the Continental hotel . The Brink's building was bomb attacked twice because it was believed to be the headquarter of the CIA during the wartime . I still remember the whole area was shaking like an earthquake .
Completely agree. I'm a Hyatt fan and was at the Park Hyatt Saigon in March. This place is amazing. The staff was professional, courteous, and friendly from the front door to check-in and beyond. Location just couldn't be any better. All the major attractions are just around the corner or within short walking distance. Sad to see that Hyatt is raising it from category 4 to category 5 but it definitely deserves it. I was shocked to find that it was only at category 4 previously.
I stayed there in late 2018. And it was as wonderful as you described it. Truly one my best hotel experiences ever, especially the breakfast service. Excellent quality food with superb service staff. Hotel services in Vietnam are usually good but this is really the next level. It's difficult to find service staff as conversational and, as you mentioned it, unscripted in Vietnam as I found in Park Hyatt Saigon. Thank you for bringing back the memories
Was nodding my head as I read your comment. You are correct, it's that scripted vs. unscripted quality which really define good service in Vietnam since the VAST majority of even the best hotels and resorts in the country rely on cookie cutter scripts, some more elaborate than others. This is why I think the PH is in fact better than all of the $1000+/night resorts in the country. Thanks for watching 🙏🏻
I stayed there back in oh 2007 on business trip and even then it was pretty amazing. One of the best hotel stays i've ever had. You're right the decor at the time was much darker, but still was an amazing hotel and experience.
Sensational. I arrive in Saigon in 3 weeks and your video persuaded me to book a room for a night with breakfast. Until I checked the price on their website, making it a little tougher to pull the trigger. 😂
Your opinion won my heart . A hotel is best because of its full package and incredible hospitality . It does not depend on how costly it is . Can't agree more 👍👍
As a Saigon resident for +8 years, I was blessed to stay a few times in this gem as getaway - staycation. I agree it’s the best 5 star hotel in town. I feel kind of embarrassed if we need to send our business partners to the Sheraton tomb nearby. 😅 I never made it to their casino so I did hope you had this one in the clip. Lemme invite you for a bite next time you’re in town. Truly love your reviews !
Thank you for sharing & you are correct on the history of the hotel and the current state of Vietnam 's tourism industry .I would have booked this hotel for my next Vietnam trip in December 2023 .However I choose the Riverie Saigon for the New Year firework view
Great video and I completely agree. I’ve been lucky enough to have stayed at the Park Hyatt Saigon a number of times and it is simply amazing. I would also say that the Sofitel Metropole Hanoi is (or was the last time I was there) on a par and well worth a visit. Keep up the great work!
I absolutely loved the Sofitel Metropole when I was there and reviewed it, but in retrospect, I don't think it comes even close to the PH in Saigon. Thanks for watching 🙏🏻
I am very inspired now to try the Hyatt on my next visit. I ment to go soon anyway. I stayed in the Rex last time because i was intrigued by its history. But unfortunately it has fallen behind its glory days. Very sad establishment at this point and a rather average experience. Great content as always!
What a great review. Just looked up for my September travel and its not too bad a price. Yes a lot for Ho Chi Minh but very reasonable for global 5 star. (still out of my league) Walked past a few times last year and was impressed. I agree with what you say about good reviews dosent have to be expensive or the biggest, I stay at a 3 star in Sanur (holiday inn) and the staff make it, just blow you away with the service and remember your name your name etc, I feel good there and will be there in a few weeks again. Your next review Viet Jet - I can give one now and it wont be good. Thank you again🙏👍
The amount of crap Vietjet gets is quite phenominal lol. I've probably flown them more than any other airline on earth and have never had a serious problem. Delays (up to an hour) are to be expected but I rarely have had delays of more than 20 minutes. Perhaps my 50ish flights have all been outliers haha.
Once again a truly outstandingly beautiful property which exudes grace, style, elegance but not in a overpowering way. It is hard to believe that this property is in Vietnam a country that for most of us in the US has a negative stigma. Thank you so much for expressing your opinion and showing us why it is that you feel so strongly about the grand dame the Park Hyatt Saigon.
I just checked in to the same room category. I have to disagree with your review. The vibe it gave me is rundown and not well maintained at all. Scuffs on almost every surface, and the worst part is the gross black mouldy grouting all over in the shower area. So disappointed it’s not worth the $350 price point at all
I'd ask for a room change if I were you- might be impossible considering it's New Years, but I had family stay there in the last month- was in their room a few times- and didn't notice anything different from my original review.
Great review as always, thank you so much Kevin 🙏😎 that Banh Mi, looks amazing! I’ve also found the lack of decent/good/great hospitality staff in Vietnam shocking, glad to know where the best service is now 👏 50k coming up soon eh? 🚀👏
I can verify that your comments are spot on! I stayed here three weeks ago. It was lovely to see your video to bring back memories of this beautiful hotel. Thanks. 😄
Great review. I have been staying at this hotel on and off for work since 2011, including some intense stints where I stayed for long periods of time. Agree it’s lovely, a real respite from the chaos and heat outside. The rooms are homey and comfortable and the restaurants are understated luxury. It’s a privilege to stay there and I can’t wait to return.
Speechless indeed 😮 What a beautiful, elegant and stylish hotel without being garish or over the top 💫 Understated luxury instead of nouveau riche bling. As you stated, hard to invoke this style and atmosphere in a hotel that is so relatively new. You did the beauty justice by filming a lot of the artwork, lighting, flowers etc. Your stay must have been a feast for all the senses and makes me want to go there. Thank you for another gem! 🙏🏼
Love to see local food on the breakfast menu. So few hotels offer this and it's always disappointing, I'm travelling to try the food of that country after all!
@The Flip Flop Traveller When I stayed it was in s not so nice area. But the back of the hotel did have a boat drop off spot. Also Vietnam was(don't know if they're done) building a Metro station above ground within a 5 min walk of hotel
Hey Kevin, subscribed last year for this review! I rewatched again today and decided to book PH Saigon for this coming September! Thanks for the thorough and detailed review! 😊
Hope you enjoy it- I've been back since and the only thing that has changed is there are too many tour groups staying there these days. But, that's what you get when you're the best hotel in the city.
We stayed here last year and loved it. The breakfast is still the best in the Hyatt system! If you are in Hanoi, you have to try Gia Restaurant for elevated Vietnamese tasting menu!
Hello Kevin, my husband and I thoroughly enjoy all of your videos. Your comments are much appreciated and we will certainly stay at the PH next time we visit Saigon. I was wondering though, since you seem to travel full time, if you can also put out videos on other aspects travelling besides hotels and airlines reviews, such as best travel insurance, best credit cards, etc.... Additionally, I also hope that you can group your videos into categories and sub-categories for ease of search, such as Hotel reviews --> Thailand --> Phuket, Airline reviews --> Japan, etc... Again, much appreciate all of your hard work, as we understand how time consuming it is to record and edit prior to posting.
Thanks very much. To be honest, I have no time to be able to make such videos. I cannot edit while on the road and when home, I edit 12-14 hours per day haha. For Credit Cards I am starting to post some content on my Patreon in that direction, but it's doubtful there will be videos about it (from me) anytime soon. As for the categories, most of my playlists on the channel are categorized and titled based on location. Thanks for watching 🙏🏻
It’s a great place, but if you come with a party of 3 people you can’t get a room. You have to get a suite. Overall the place is wonderful on all level.
I've stayed here multiple times, it is one of the best hotels in the Hyatt chain. It is a 20 year old property, I remember when it was under construction.
The service styles in the other "best" hotels in the country is simply too scripted for me. The key here was the natural and conversational style. But, to each their own. Thanks for watching 🙏🏻
Kevin posts, I (always)click. This one … articulate, thoughtful, nicely edited … all very well done. Spouse and I (living in the region) now looking to return to Saigon but to definitely also stay here (all because of your review). You done good,
OK, this video was much anticipated, lve stayed in my share of "Park Hyatts" some that definitely had room for improvement, so l came to this video with my armour on just ready to nit pick and l knew EXACTLY what to look for, but l couldn't find it. Damn Kevin, it is as impressive as you stated 👏 👍. Also kudos to you for responding to each and every comment, lm careful how l "spend" my YT currency and have personal experience with channels (not necessarily travel reviews) that have 25-35k subs that some how think they are WAY better than those bigger channels and cannot "keep up" often accessorising themselves with MODS. Each and every comment is responded to with a personal reply, and l truly take my hat off to you for all your hard work 👍
Yes, I'll be honest with you, I really don't understand the lack of connection between many (most?) creators and viewers. Maybe it's becuase I'm from the restaurant industry and it would be a sin to not reply to a review online, but... I just think it's a worthwhile part of the process. I'm very sure some day I won't be able to get to all of them, but even if you've got 1 million subs, if you post once or twice a week the least you could do is sit down and reply to every comment in the first hour after publishing (or something like that). Engagement- every click, comment, thumbs up, etc- drives RUclips to suggest videos, but I guess a little known fact is that the creator's replies are weighted just as heavily as a viewer comment in the algorithm, so they're just doing themselves in for it. Anywho, thank you as always for watching. I have two more Park Hyatts coming up in the nearish future... for both of them, feel free to be in full armour hahaha.
I have been to Vietnam once. I wont be going back only because I'm getting on a bit but if I did this review would push me towards the Park Hyatt. Over to the Taj where I have stayed fairly recently
I have, but before I had the channel. It is precisely as over the top and beaufiful as any video will show but the breakfast was quite basic and the service was stiff, scripted and unconfident. This was years ago though, things may have changed- I do to this stay regularly eat at their Long Bar which has always been great.
I was in HCM city when this hotel was getting built. I remember it. I had to stay at the Caravelle hotel nearby this one. Glad it’s doing well. It’s in district one.
Hello Kevin, this is an amazing property for sure But It would be more accurate to say this is one of the “best city hotels” in Vietnam. Overall, I wouldn’t even say this is a top 5 hotel in Vietnam. There are much better ones such as Amanoi, Four Seasons Nam Hai, Six Senses Ninh Van Bay, Six Senses Con Dao & Banyan Tree Lang Co.
Haha yes 😂 I just think its important to differentiate city hotels from resort properties as it serves to completely different clients. Also from my experience, I thought the service was also better at places like FS, Aman and Six Senses (while the cost was also significantly higher)
Ah, probably easier to just click on the video tab and scroll back through the videos. They’re in reverse chronological order if you sort by “Recent” first.
Come to think of it my guess would be you started during my Bali series because I remember when I posted the first Ibiza video (just after Bali) in late August you commented about traveling to Spain, but I’d already recognized your handle by that point.
Another great review and happy to see something so nicely written about our Saigon! I arranged a regional conference there in 2008 with about 50 delegates coming from all over Asia and Europe and everyone loved it. The hotel is pure elegance with a local spirit which can’t be said for many new properties using modern tones. Two of the competing five star hotels in the area also did major renovations some years ago but unlike the Hyatt… I think the pre renovation designs were nicer. As for the water… please let me suggest that Dasani is simply purified water which is totally different from mineral water which Europeans seem to prefer. The Dasani packaging may be less appealing than say Aquafina but I think the water is identical or nearly so being simply purified water. I may be wrong but do wish to share what I think is the case.
To be clear about my water opinions, becuase apparantly they're controversial... no five star hotel on earth should be providing mass-produced purified water (Dasani, Aquafina, etc). If they are providing RO water in glass bottles, then I can accept that- but otherwise, natural mineral water of any brand (preferably in glass bottles...) should be the standard.
@@tfft My spouse prefers the purified water so it can be used in a CPAP machine. With so many hotels providing their own branded bottled water, this doesn't bother me. The room size in this hotel does bother me. When we travel in Asia, we usually have at least two 24" suitcases plus a collection of carry-on bags. Just unpacking the electronics and the CPAP (just one), would cover every available surface. We don't demand a suite size room, but the lack of surface space would just bug me enough to not stay here.
I was traveling with family who had 5 bags in their room (3x 28/30”, 2x 20/22”) plus non wheeled carry ons and the staff setup the room within five minutes of arrival. With the luggage racks they had 3 of the 5 bags setup to access anytime. Could have fit a 4th rack as well but it wasn’t necessary, plus one more open in the closet. Didn’t feel cramped at all. To each their own. Thanks for watching 🙏🏻
Dear Kevin, you have made my Saturday, sitting in rainy Amsterdam and watching your truly spectacular hotel review! I have been following you for some time and now I'm completely sure that you are te BEST hotel reviewer on RUclips! Context, knowledge, eye for detail, enthusiasm and objective reporting are really world class!I have booked another hotel in Saigon for my first visit o Vietnam BUT after watching this review I have booked Park Hyatt! Thank you very much for all of your hard work and big respect from me👏🙏
Great choice! Thanks for watching 🙏🏻
I live a stone's throw away (on Dong Khoi) from the Park Hyatt, Saigon. I've been there many times over a several year period for meals and entertainment as well as "staycations." And I have to tell you that while the property is quite nice and impeccably designed, the general service (not counting dining which is really good) is inconsistent and at times even absent. If you stay there a few times you might notice the lack of consistency. As one example, often times there is no doorman present and no one to greet you upon entry. Other times there is a door man. There are quite a few other issues (nothing major but it's all about expectations) which should cause the experienced traveler to raise their eyebrows.
I have spoken to management about issues I've had and they were largely defensive as opposed to being responsive. It turns out that the hotel is run by some Europeans and at least one Aussie. Based on the service issue, I would have thought the hotel was more under local management.
Is the hotel really nice? Yes. But when you're a top-end Hyatt property (in fact the premier Hyatt property in Vietnam) charging $350+/night in Saigon, you'd better be spot on with service...all of the time. While I've been there some times when everything was wonderful, there are times when there are quite a few issues.
Normally I don't trust Google reviews or other internet reviews for that matter. But upon checking to see if anyone else spotted issues, I read that in fact they had. I don't know if it was comforting to know that others found issues or that others found issues in such a high end property.
In my experience, the Reverie has the Hyatt beat hands down in terms of service (but is too over the top in design and extravagance) which is actually a bit surprising considering the standard you'd expect from an American leading luxury hotel brand.
I'm glad that you had an awesome experience at the Hyatt, but luck may have been on your side that day.
I (and family) have actually stayed at the Park Hyatt multiple times over the year- this time just being the first since I've had the channel and by chance the best experience of all of them. Based on my experiences over the years I'm surprised to hear your comments but to each their own. As for the Reverie, it fits a niche, but the service- while attentive- is scripted straight out of a book and just feel really unnatural to me. Thanks for watching 🙏🏻
@@tfft Yes I agree service at the Reverie can seem a bit unnatural, but it IS professional and consistent. And they treat you quite well...everyone, at all times. They make you feel special. I don't always get that feeling at the Hyatt. I've even been at the Reverie dressed extremely casual and received the highest level of treatment. Not so at the Hyatt, not for me anyway. And remember, the Reverie is a single hotel...no chain, fairly new, and not a multi-billion company unlike the Hyatt. So I can't cut the Hyatt any slack.
I had a dream trip to Vietnam planned for April 2020, but due to that bloody virus, it got cancelled. I’m now planning again for 2024. I’d love to visit either of the big cities then on to somewhere smaller with a great beach. Current the options are Metropole in Hanoi followed by FS Hoi An; or Park Hyatt in Saigon the Six Senses Con Doa. Your films are inspiring, I love watching them. But it really does sound like there isn’t a bad option.
If you're still planning on April, keep in mind it's the hottest month of the year in the South of Vietnam. Thanks for watching 🙏🏻
Regent Phu Quoc is the best resort in Vietnam now! I’d check it out over SS Con Dao
@@snackingallday I so agree with you. Regent or nothing 😑
100% agree with your review! PH Saigon was phenomenal! Best breakfast I’ve ever had at any hotel and service was impeccable. I asked about congee at breakfast and even though it wasn’t on the menu, the waiter went back to ask the kitchen staff and requested a bowl for me.
Glad you enjoyed it too!
Booked for my VIP friends some years ago, and recently for myself last year. Great 5* hotel in Saigon.BUT for the value of money, I am truly not sure! Staying in ALL 5* hotels ( always the newest) throughout the country for the last 30 years,... and this is my experience.
A near flawless heritage Park Hyatt for $350 is a poor value to you? lol
I just love history. This hotel is filled with history. Also this is the best looking and the most stunning Hyatt hotel I have ever seen. Keep up the good work 👍.
Thanks very much 🙏🏻
Kevin, you are very well spoken.
Excellent English language and grammar with excellent observations.
Honest opinions are hard to come by in many RUclips channels.
Appreciate that! Thanks for watching 🙏🏻
sorry if this was answered in the other 279 comments: are the restaurant prices shown deleting the final three zeroes in VN dong??.......or??........
Yes, it’s standard practice for menu pricing in Vietnam.
Stayed here last July 2022 and I agree with you 100%! One of my favorite hotels in Asia.
Thanks for watching 🩴
We stayed here for 4 nights in Feb 2023. Absolutely love it .
Price is a little high compared to those hotels nearby.
We ordered 6 coffee cups and were charged like 1 million đong ( around USD 50) which is quite expensive. You can pay for less than 10 dollars in cafe shop nearby
Breakfast included and was quite good . The staff are friendly and helpful
It’s close to many touristy attractions around within 1 mile radius
Hope you enjoy your stay there as well
Thanks for sharing 🙏🏻
I love small boutique hotels and dismissed Park Hyatts for the Hyatt name/chain but this has changed my mind lol sometimes you just need a grand experience.
Thanks for watching 🩴
Have you stayed at the Reverie before? I chose it last time I was in Saigon, but now that I’m a globalist I’m dying to try the park hyatt. Was curious if you’d choose the park hyatt over the reverie.
I have stayed there- before the days of the channel. I 101% recommend the Park Hyatt over the Reverie. The difference between the two comes down to new money trying to look like old money (Reverie) and actual old colonial money (Park Hyatt). Always reminds me of (the movie) Crazy Rich Asians... The PH is Nick's family. The Reverie is Peik Lin's family.
Only down side of the PH for me is the lobby can feel like a tour group meeting point at certain times of the day. Being the best hotel in the city has it's disadvantages- in this case, EVERY high end tour group that passes through Saigon stays there. I've personally seen groups from Viking, Tauck, Abercrombie & Kent and Lindblad there.
I wouldn't say this is this best best but top 2 in HCMC. Reverie Saigon is certainly more opulent and modern, Park Hyatt for it's timeless charm. Both having top notch service and amenities.
Agree to disagree. I'm personally not a fan of the Reverie. Service is near entirely scripted and just feels a bit artificial on the occasions I've visited. Thanks for watching 🩴
Nice video Kevin. You’re one of the best RUclips hotel reviewers out there and your judgements I think are spot on, and exactly how I would also judge a hotel and score it after 10+ years living in Asia.
Agree with this score of Park Hyatt Saigon and your score of Como Uma Ubud 100% ( 2 of the top 5 hotels in Asia in my opinion )
If you get the chance, I would recommend reviewing The Bvlgari Bali, The Datai Langkawi, and The Surin Phuket (my other top 5 hotels in Asia.
I think they will also get a 98+ score on your channel.
Cheers and keep up the great content!!
The Bulgari has been on my short list for Bali for quite a while, but have yet to pull the trigger. Hopefully will make it to Langkawi next year and certainly Datai will be at the top of my list. Thanks for watching 🙏🏻
What you said about the origin of the Park Hyatt hotel is 100% true . I used to live in this area , on Dong Khoi street ( former Tu Do str. and before that rue Catinat during the French colonization ) not too far from the Continental hotel . The Brink's building was bomb attacked twice because it was believed to be the headquarter of the CIA during the wartime . I still remember the whole area was shaking like an earthquake .
Thanks very much for sharing. Certainly my favorite comment of the day!
Great stuff. This video should come with a G&T. But how did I not hear a single scooter horn beeping? :o
Prolly bc they were preemptively offended by you referring to them as 'scooters' so they witheld their melodic calls. 😂
Completely agree. I'm a Hyatt fan and was at the Park Hyatt Saigon in March. This place is amazing. The staff was professional, courteous, and friendly from the front door to check-in and beyond. Location just couldn't be any better. All the major attractions are just around the corner or within short walking distance. Sad to see that Hyatt is raising it from category 4 to category 5 but it definitely deserves it. I was shocked to find that it was only at category 4 previously.
Yeah tbh I wouldn’t be surprised if it became a Cat 6 in a few years after the Okura, Mandarin and Ritz Carlton are open and market pricing responds.
What is the price range of the rooms?
You'll need to search 😉
Beautiful, hotel. I would love to stay there next time, I am in Saigon.❤️🙏
Hope you get a chance!
Going here thanks to your recommendation! Thank you 🙏🏽 🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽
Enjoy your trip 🗺️
I stayed there in late 2018. And it was as wonderful as you described it. Truly one my best hotel experiences ever, especially the breakfast service. Excellent quality food with superb service staff. Hotel services in Vietnam are usually good but this is really the next level. It's difficult to find service staff as conversational and, as you mentioned it, unscripted in Vietnam as I found in Park Hyatt Saigon. Thank you for bringing back the memories
Was nodding my head as I read your comment. You are correct, it's that scripted vs. unscripted quality which really define good service in Vietnam since the VAST majority of even the best hotels and resorts in the country rely on cookie cutter scripts, some more elaborate than others. This is why I think the PH is in fact better than all of the $1000+/night resorts in the country. Thanks for watching 🙏🏻
I stayed there back in oh 2007 on business trip and even then it was pretty amazing. One of the best hotel stays i've ever had. You're right the decor at the time was much darker, but still was an amazing hotel and experience.
Thanks for watching 🙏🏻
Sensational. I arrive in Saigon in 3 weeks and your video persuaded me to book a room for a night with breakfast. Until I checked the price on their website, making it a little tougher to pull the trigger. 😂
What did the price come up as? They're typically fairly consistent with pricing.
Your opinion won my heart . A hotel is best because of its full package and incredible hospitality . It does not depend on how costly it is . Can't agree more 👍👍
Thanks for watching 🙏🏻
An absolute must for my next visit to SGN. Magnificent illustration Kevin!! You're a true Subject Matter Expert!! Peace of I. GG
It certainly does need to be on your list! Thanks as always for watching and the support 🙏🏻
Seems I just added Park Hyatt Saigon to my list when visiting Ho Chi Minh next time😉
Good call!
As a Saigon resident for +8 years, I was blessed to stay a few times in this gem as getaway - staycation. I agree it’s the best 5 star hotel in town. I feel kind of embarrassed if we need to send our business partners to the Sheraton tomb nearby. 😅
I never made it to their casino so I did hope you had this one in the clip.
Lemme invite you for a bite next time you’re in town. Truly love your reviews !
Didn’t they renovate the Sheraton during Covid? I remember seeing what looked to be really nice(r) rooms. Thanks for watching 🩴
Thank you for sharing & you are correct on the history of the hotel and the current state of Vietnam 's tourism industry .I would have booked this hotel for my next Vietnam trip in December 2023 .However I choose the Riverie Saigon for the New Year firework view
Enjoy that view! Thanks for watching 🙏🏻
Great video and I completely agree. I’ve been lucky enough to have stayed at the Park Hyatt Saigon a number of times and it is simply amazing. I would also say that the Sofitel Metropole Hanoi is (or was the last time I was there) on a par and well worth a visit. Keep up the great work!
I absolutely loved the Sofitel Metropole when I was there and reviewed it, but in retrospect, I don't think it comes even close to the PH in Saigon. Thanks for watching 🙏🏻
I am very inspired now to try the Hyatt on my next visit. I ment to go soon anyway. I stayed in the Rex last time because i was intrigued by its history. But unfortunately it has fallen behind its glory days. Very sad establishment at this point and a rather average experience. Great content as always!
Yeah the Rex is nearly in shambles at this point. Really sad to see. Thanks for watching 🙏🏻
What a great review. Just looked up for my September travel and its not too bad a price. Yes a lot for Ho Chi Minh but very reasonable for global 5 star. (still out of my league) Walked past a few times last year and was impressed. I agree with what you say about good reviews dosent have to be expensive or the biggest, I stay at a 3 star in Sanur (holiday inn) and the staff make it, just blow you away with the service and remember your name your name etc, I feel good there and will be there in a few weeks again. Your next review Viet Jet - I can give one now and it wont be good. Thank you again🙏👍
The amount of crap Vietjet gets is quite phenominal lol. I've probably flown them more than any other airline on earth and have never had a serious problem. Delays (up to an hour) are to be expected but I rarely have had delays of more than 20 minutes. Perhaps my 50ish flights have all been outliers haha.
Once again a truly outstandingly beautiful property which exudes grace, style, elegance but not in a overpowering way. It is hard to believe that this property is in Vietnam a country that for most of us in the US has a negative stigma. Thank you so much for expressing your opinion and showing us why it is that you feel so strongly about the grand dame the Park Hyatt Saigon.
"Most" may be a bit of an overstatement haha, but yes, it surely is one of the more beautiful properties in SE Asia. Thanks for watching 🩴
I just checked in to the same room category. I have to disagree with your review. The vibe it gave me is rundown and not well maintained at all. Scuffs on almost every surface, and the worst part is the gross black mouldy grouting all over in the shower area. So disappointed it’s not worth the $350 price point at all
I'd ask for a room change if I were you- might be impossible considering it's New Years, but I had family stay there in the last month- was in their room a few times- and didn't notice anything different from my original review.
Thank you Kevin - Park Hyatt Saigon is my most fav hotel in Vietnam. ❤️
Same here! Thanks for watching 🙏🏻
Great review as always, thank you so much Kevin 🙏😎 that Banh Mi, looks amazing! I’ve also found the lack of decent/good/great hospitality staff in Vietnam shocking, glad to know where the best service is now 👏 50k coming up soon eh? 🚀👏
Hopefully! Thanks for watching 🙏🏻
I can verify that your comments are spot on! I stayed here three weeks ago. It was lovely to see your video to bring back memories of this beautiful hotel. Thanks. 😄
Glad you enjoyed your stay!
Great review. I have been staying at this hotel on and off for work since 2011, including some intense stints where I stayed for long periods of time. Agree it’s lovely, a real respite from the chaos and heat outside. The rooms are homey and comfortable and the restaurants are understated luxury. It’s a privilege to stay there and I can’t wait to return.
Consistency like that... I think thats the biggest compliment and testiment to great management on earth. Such a great thing to see.
Is there any hotel on your list you gave 100 out of 100?
The Como Uma Ubud in Bali is the only one at the moment.
Speechless indeed 😮 What a beautiful, elegant and stylish hotel without being garish or over the top 💫 Understated luxury instead of nouveau riche bling. As you stated, hard to invoke this style and atmosphere in a hotel that is so relatively new. You did the beauty justice by filming a lot of the artwork, lighting, flowers etc. Your stay must have been a feast for all the senses and makes me want to go there. Thank you for another gem! 🙏🏼
This is certainly one that should be on your 'in the next few years...' list! Thank you as always for your support 🙏
Love to see local food on the breakfast menu. So few hotels offer this and it's always disappointing, I'm travelling to try the food of that country after all!
Same here! Thanks for watching 🙏🏻
This is my favorite hotel in Saigon. Not the best of Vietnam but a great place and location.
Thanks for watching 🙏🏻
Check out the Mia Siagon Hotel in ho chi mihn city. I stayed in 19 when it was new and wow
While I am a fan of Mia (have reviewed their Nha Trang hotel)… I honestly don’t understand why such a hotel would be in D2/Thu Duc.
@The Flip Flop Traveller When I stayed it was in s not so nice area. But the back of the hotel did have a boat drop off spot. Also Vietnam was(don't know if they're done) building a Metro station above ground within a 5 min walk of hotel
You're videos are so so so great . Great narrative , carefully chosen words , being as objectively as possible. I really enjoy watching. Really do.
Appreciate that!
Hey Kevin, subscribed last year for this review! I rewatched again today and decided to book PH Saigon for this coming September! Thanks for the thorough and detailed review! 😊
Hope you enjoy it- I've been back since and the only thing that has changed is there are too many tour groups staying there these days. But, that's what you get when you're the best hotel in the city.
We stayed here last year and loved it. The breakfast is still the best in the Hyatt system!
If you are in Hanoi, you have to try Gia Restaurant for elevated Vietnamese tasting menu!
Thanks for watching 🙏🏻
I feel like,,,,so calming yet exciting while see every seconds of the video you provided,,,,love it,,,indeed the hotel gave us luxurious staying,,,❤❤❤
Thanks for watching 🙏🏻
Just stunning .
Thanks for watching 🙏🏻
What a beautiful hotel, it has so much charm. Loved this one!
Thanks for watching 🙏🏻
Can you do a video of your top 5 breakfast from a hotel?
I do a yearly 'Best of the Best' video and Best Breakfast is in there. Here's 2022's ruclips.net/video/P_Bzn3Lr1p4/видео.html
@@tfft Amazing! Thanks??
Hello Kevin, my husband and I thoroughly enjoy all of your videos. Your comments are much appreciated and we will certainly stay at the PH next time we visit Saigon. I was wondering though, since you seem to travel full time, if you can also put out videos on other aspects travelling besides hotels and airlines reviews, such as best travel insurance, best credit cards, etc.... Additionally, I also hope that you can group your videos into categories and sub-categories for ease of search, such as Hotel reviews --> Thailand --> Phuket, Airline reviews --> Japan, etc...
Again, much appreciate all of your hard work, as we understand how time consuming it is to record and edit prior to posting.
Thanks very much. To be honest, I have no time to be able to make such videos. I cannot edit while on the road and when home, I edit 12-14 hours per day haha. For Credit Cards I am starting to post some content on my Patreon in that direction, but it's doubtful there will be videos about it (from me) anytime soon.
As for the categories, most of my playlists on the channel are categorized and titled based on location. Thanks for watching 🙏🏻
It’s a great place, but if you come with a party of 3 people you can’t get a room. You have to get a suite. Overall the place is wonderful on all level.
Thanks for watching 🙏🏻
👍✅👍
Thanks for watching 🙏🏻
I've stayed here multiple times, it is one of the best hotels in the Hyatt chain. It is a 20 year old property, I remember when it was under construction.
Thanks for sharing ✈️
I am here now. Look like they listened to your feedback and now put Park Hyatt branded water in the room!
And finally have proper Le Labo! Was there again a couple months ago. Enjoy your trip 🗺️
I stayed at Park hyatt Saigon being a Globalist. Impeccable stay with excellent breakfast. The hotel is now Hyatt only category 5 hotel in Vietnam.
Impeccable is a great word for this one! Thanks for watching 🙏🏻
Thank you✈️
Thanks for watching 🙏🏻
Thanks for another great video. Best in Saigon, for sure. Best in Vietnam? As you say, people's mileage will vary.
The service styles in the other "best" hotels in the country is simply too scripted for me. The key here was the natural and conversational style. But, to each their own. Thanks for watching 🙏🏻
Kevin posts, I (always)click. This one … articulate, thoughtful, nicely edited … all very well done. Spouse and I (living in the region) now looking to return to Saigon but to definitely also stay here (all because of your review). You done good,
Thanks very much for that- much appreciated 🙏
OK, this video was much anticipated, lve stayed in my share of "Park Hyatts" some that definitely had room for improvement, so l came to this video with my armour on just ready to nit pick and l knew EXACTLY what to look for, but l couldn't find it. Damn Kevin, it is as impressive as you stated 👏 👍. Also kudos to you for responding to each and every comment, lm careful how l "spend" my YT currency and have personal experience with channels (not necessarily travel reviews) that have 25-35k subs that some how think they are WAY better than those bigger channels and cannot "keep up" often accessorising themselves with MODS. Each and every comment is responded to with a personal reply, and l truly take my hat off to you for all your hard work 👍
Yes, I'll be honest with you, I really don't understand the lack of connection between many (most?) creators and viewers. Maybe it's becuase I'm from the restaurant industry and it would be a sin to not reply to a review online, but... I just think it's a worthwhile part of the process. I'm very sure some day I won't be able to get to all of them, but even if you've got 1 million subs, if you post once or twice a week the least you could do is sit down and reply to every comment in the first hour after publishing (or something like that). Engagement- every click, comment, thumbs up, etc- drives RUclips to suggest videos, but I guess a little known fact is that the creator's replies are weighted just as heavily as a viewer comment in the algorithm, so they're just doing themselves in for it. Anywho, thank you as always for watching. I have two more Park Hyatts coming up in the nearish future... for both of them, feel free to be in full armour hahaha.
I have been to Vietnam once. I wont be going back only because I'm getting on a bit but if I did this review would push me towards the Park Hyatt. Over to the Taj where I have stayed fairly recently
Thanks for watching 🙏🏻
Luv it…and I just subscribed to your vlog,will definitely add this hotel to my list❤❤❤
Thanks very much 🙏🏻
Hi , I saw your video today and I really interesting, u tell the true, that what I like. Thank you. Always 👍👍
Thanks very much 🙏🏻
I lived in this part of Saigon for two years! I can see the building where I* lived!
Vincom Center Residences, I presume lol.
Thank you for this video. Just curious: Did you ever stay at the Reverie Hotel in Saigon? That was also an excellent hotel!
I have, but before I had the channel. It is precisely as over the top and beaufiful as any video will show but the breakfast was quite basic and the service was stiff, scripted and unconfident. This was years ago though, things may have changed- I do to this stay regularly eat at their Long Bar which has always been great.
I was in HCM city when this hotel was getting built. I remember it. I had to stay at the Caravelle hotel nearby this one. Glad it’s doing well. It’s in district one.
Thanks for watching 🙏🏻
Fully agree and was very impressed with our visit in 2017, definitely one of the best 👍
Thanks for watching 🙏🏻
No ceiling fan in the room? How am I to re-enact the opening scenes of Apocalypse Now???
Homemade improvised props would be much better anyway 😅
Too expensive
Park Hyatt... 🤷🏼♂️
I’m going to ditch all hotel brands for Hyatt…I think they won’t disappoint me
If I had to choose one brand, I'd do the same, but I prefer to keep my toes dipped in all of the big five. Thanks for watching 🙏🏻
Great review. I had a drink there with friends years ago. Will absolutely check it out next time
Yes! If nothing else, go to Square One for dinner! Thanks for watching 🙏🏻
just glad to watch your jouney bring me back 12 years ago
Thanks for watching 🩴
Yes I loved your video , and I do hope to view more of them you did a wonderful job and I thank you.
Lots more to come! Thanks for watching 🙏🏻
Excellent Kevin, you surpassed yourself with the commentary on this one
Appreciate that! Might be a while before I surpass this one though haha. Thanks for watching 🙏🏻
Welcome back Kevin . Great hotel and the feeling stay the same since my stay back in 2009
Thanks very much 🙏
The definition of what makes for quality fusion in cooking resonates big time. I will make it my own.
Thanks for watching 🙏🏻
4:56 haunted empress picture. The staff here talking about this picture all the time
Thanks for sharing ✈️
Very nice. Time to start racking up some points 😅🙏🏻👏🏻
It's always time for that! 😉
Heading to this hotel next month with my family and then to Phu Quoc to try out the new Regent hotel.
The Regent should be a treat! Thanks for watching 🙏🏻
Wow
Thanks for watching 🩴
What a Brilliant review. I have stayed here twice and thoroughly agree with you. It is an absolutely superb hotel and by far the best in Saigon.
Thanks for watching 🙏🏻
It’s still just a big hotel I prefer the Revere, which is small and very luxurious shades of Dubai
The Reverie? The Reverie has 375 rooms. The Park Hyatt has just 245…
Vietnam could be more enjoyable if they didn’t throw garbage everywhere and kept the food safety and sanitation.
That’s quite a broad brush you’re painting with there.
Hello Kevin, this is an amazing property for sure But It would be more accurate to say this is one of the “best city hotels” in Vietnam. Overall, I wouldn’t even say this is a top 5 hotel in Vietnam. There are much better ones such as Amanoi, Four Seasons Nam Hai, Six Senses Ninh Van Bay, Six Senses Con Dao & Banyan Tree Lang Co.
Wholeheartedly disagree… but thanks for disagreeing almost verbatim to the way I predicted at the end of my video 😂😂😂
Haha yes 😂 I just think its important to differentiate city hotels from resort properties as it serves to completely different clients. Also from my experience, I thought the service was also better at places like FS, Aman and Six Senses (while the cost was also significantly higher)
Thanks for the information about the Hotel 🎉🎉🎉❤❤❤
Thanks for watching 🙏🏻
Don’t forget the Metropole Legend in Hanoi! Let’s argue which one is better!
No need to argue lol- Park Hyatt is my choice.
I will stay at this hotel for my next trip to Vietnam 🇻🇳.
Hope you enjoy your trip! Thanks for watching 🙏🏻
Thank you 🙏.
It’s Beautiful.
Thanks for watching 🙏🏻
Yet another Kevin reviewed hotel to add to the list! We’ll done and thanks for all the work you do!
Thanks for watching 🙏🏻
I wonder if the price is
I wonder if you checked the description 🤔
Thanks for info 👍
Hi Kevin, do you have a list of all the videos you have done ftom 1 to ….?
…179. Yah I do, just made it yesterday actually bc I’m going to start including the channel’s scoring spread into the graphics.
But, why…?
@@tfft I’m trying to find the first video of yours that I ever watched. I’m sure it’s been well over a year.
Ah, probably easier to just click on the video tab and scroll back through the videos. They’re in reverse chronological order if you sort by “Recent” first.
I can tell you you've been subscribed for 8 months and have left 55 comments, but i can't see the exact history... if that helps at all.
Come to think of it my guess would be you started during my Bali series because I remember when I posted the first Ibiza video (just after Bali) in late August you commented about traveling to Spain, but I’d already recognized your handle by that point.
Amazing review! Thank you for sharing🙏🏻
Thanks very much 🙏🏻
Beautiful video!
Indochine - In do sheen
Tomato, Tomato 😉 Thanks for watching 🙏🏻
This review is captivating enough to watch on repeat 😊
And good enough to go back to lol
Another great review and happy to see something so nicely written about our Saigon! I arranged a regional conference there in 2008 with about 50 delegates coming from all over Asia and Europe and everyone loved it. The hotel is pure elegance with a local spirit which can’t be said for many new properties using modern tones. Two of the competing five star hotels in the area also did major renovations some years ago but unlike the Hyatt… I think the pre renovation designs were nicer. As for the water… please let me suggest that Dasani is simply purified water which is totally different from mineral water which Europeans seem to prefer. The Dasani packaging may be less appealing than say Aquafina but I think the water is identical or nearly so being simply purified water. I may be wrong but do wish to share what I think is the case.
To be clear about my water opinions, becuase apparantly they're controversial... no five star hotel on earth should be providing mass-produced purified water (Dasani, Aquafina, etc). If they are providing RO water in glass bottles, then I can accept that- but otherwise, natural mineral water of any brand (preferably in glass bottles...) should be the standard.
@@tfft My spouse prefers the purified water so it can be used in a CPAP machine. With so many hotels providing their own branded bottled water, this doesn't bother me. The room size in this hotel does bother me. When we travel in Asia, we usually have at least two 24" suitcases plus a collection of carry-on bags. Just unpacking the electronics and the CPAP (just one), would cover every available surface. We don't demand a suite size room, but the lack of surface space would just bug me enough to not stay here.
I was traveling with family who had 5 bags in their room (3x 28/30”, 2x 20/22”) plus non wheeled carry ons and the staff setup the room within five minutes of arrival. With the luggage racks they had 3 of the 5 bags setup to access anytime. Could have fit a 4th rack as well but it wasn’t necessary, plus one more open in the closet. Didn’t feel cramped at all. To each their own. Thanks for watching 🙏🏻
Nice thank you for presenting this video
Thanks for watching 🙏🏻
Perhaps as an American they put the Dasani in the room so you would feel at home.
If I told them I was British would they have given me jugs of flavorless gravy? 😂
Duhhh....an IndoChine style bathtub 😂😂😅
🤔
A truly delightful review.
Thanks very much 🙏🏻
Just brilliant! Thank you.
Thanks for watching 🙏🏻
Thanks