I feel you. I work as a Systems Admin for an International Bank. I do a lot of Exchange Servers, Active Directory , SQL Servers, VMWARE , HyperV, Releases, ETC.
Hi maam, sana masagot po tanong ko. Ano po pinag kakaiba ng IT help desk, IT service desk at desktop support specialist po? Nalilito po kasi ako kung ano ba papasukin kong career as newbie sa IT industry? By the way career shifter po ako, almost 10years po experience ko as a Mobile Service engineer sa mga service center sa Apple, Vivo. BSIT grad po pala ako kaso nalihis ako ng landas na natahak after ko grumaduate ,gusto ko sana ma subukan ang IT jobs talaga. Sana masagot po, Thanks in advance po.☺️
One of the hardest questions throw at me last 2014 was, Explain VPN to a 7yr old kid 😔😔 And what is the difference of shared mailbox and distribution list.. Maganda dto sa servicedesk malaki bigayan..wla ako alam dto KSE S Nursing ako. Gladly landed dto.. Nd sya gnon ka stress like csr and Tsr, if u have the experience they need some companies can offer 80-120k as their package,kung bilingual ka much higher
I know someone bilingual and salary range niya ay around 80-120K. Ang laki talaga ng tulong kapag bilingual kasi yung language premium malaki yung bonus
Ano ba ang kailangan aralin para sa mga beginner sa job position na yan? I got shortlisted sa isang company and required mag-review ng service desk fundamentals before ng interview date pero hindi ko alam kung saan magsisimula.
Maam does your company accept who has no experience in technical field, only basic troubleshooting of my own PC and our business PC.. And also graduate po ako ng BSIT and may experience as a CSR nung sa BPO pa ako
Hello. Naghahanap din kasi ako ng ganitong klase ng work para maka umpisa na ako sa IT kasi tuatagal na ako masyado sa BPO. 8 years na. I have about 2 years tech, I have CCNA na hindi ko na masyadong tanda lahat ng concepts. Pwede ba ako sa work na ganyn? ANy tps and suggestion kung saan ako pwedeng mag apply? Maraming salamat :)
Thanks for this very informative video, just wanna ask aside for being an IT degree holder what else do I need? to get that kind of job? Do I need to be a customer service first as an entry level? I'm a fresh graduate please show me some tips. Thanks and more power.
@@al-muflihun743 work from home pa q ron. Naa ra sa Ayala tapad sa Keppel amo bldg. Let me know if you have more questions so I can create a vlog for you. Thanks
Hi! I'm a BSIT student and hindi ako ganun kagaling mag coding, anong jobs po kaya ang pwede sakin? also what skills should I have to be a desk analyst?
@@decereepvlog2281 Pwede po maam mag apply jan sainyo maam kasi no experience ako may experience naman ako kaso almost 2 months lang po as a chat support representative sa bpo dati sana po mag reply ka dito thanks
Hi Mam. Pwede po ba akong mag apply jan. IT- 2 years grad lang po ako. pero my technical support experience po ako na morethan 2 years sa Call Center. Or need po talaga 4 years graduate?? Thank you
@@BuCz2004 i'm curious because I know a kid that is going into a bachelor IT program in Philippines. I'm assuming you are too? Filipina? I believe if you know your stuff and you can spare time to study and the exam money, you should go for some certifications to advance your career.
Mam pede po pobang mag-apply kagaya nyo. undergraduate po ako BSIT third year college lng ako at wala akong experience salamt po sa pagsagot Sana matulungn nyo ko🥰☺️☺️☺️
Try companies po who accepts non experience. Or you can try technical support in a BPO. They accepts undergraduate. Once you got the experience, pwde kana mag apply as IT Analyst
Nung nkapldt prepaid wifi pa aq sobrang bagal. Ngayon nka Converge na.up to 50 mbps na xa and stable na din connection. Need tlga stable yung internet connection.
@@decereepvlog2281 Thank you po, start na po kasi ako ng training sa Monday same job po sainyo and 8mbps lang po available internet connection ko kaya nagddoubt ako ba baka hindi kayanin yun
Mam pwede po bang malaman kung ano ang mga usually na tinatanong sa interview for that job. 😅 any tips po gusto kuna kase mag work bs i.t po ako but iba ang mga work experience ko po. Salamat
Pasenxa na guys naka blurred po yung screen tlga. Bwal po sa company namin.
Goods po ba to sa no experience yet sa field na but may experience from POGO?
Thank You po Maam wala po talaga ako idea about sa IT Analyst. Malaking tulong po ito sa pag aapply ko.
I feel you. I work as a Systems Admin for an International Bank. I do a lot of Exchange Servers, Active Directory , SQL Servers, VMWARE , HyperV, Releases, ETC.
Thank you! I'm also starting my job as L1 support / Service Desk Analyst team.
PS: I also worked at QBE as contractor before. (NetCube and W5th)
Aw really.Good to hear.Thanks for watching
Hi maam, sana masagot po tanong ko.
Ano po pinag kakaiba ng IT help desk, IT service desk at desktop support specialist po? Nalilito po kasi ako kung ano ba papasukin kong career as newbie sa IT industry? By the way career shifter po ako, almost 10years po experience ko as a Mobile Service engineer sa mga service center sa Apple, Vivo. BSIT grad po pala ako kaso nalihis ako ng landas na natahak after ko grumaduate ,gusto ko sana ma subukan ang IT jobs talaga.
Sana masagot po, Thanks in advance po.☺️
After covid i also starting working as a service desk anylist and also i sit 8 hours in a day
One of the hardest questions throw at me last 2014 was,
Explain VPN to a 7yr old kid 😔😔
And what is the difference of shared mailbox and distribution list..
Maganda dto sa servicedesk malaki bigayan..wla ako alam dto KSE S Nursing ako. Gladly landed dto.. Nd sya gnon ka stress like csr and Tsr, if u have the experience they need some companies can offer 80-120k as their package,kung bilingual ka much higher
I know someone bilingual and salary range niya ay around 80-120K. Ang laki talaga ng tulong kapag bilingual kasi yung language premium malaki yung bonus
How do you think, is working from home a good idea for absolutely new starter in this position?
Ano ba ang kailangan aralin para sa mga beginner sa job position na yan? I got shortlisted sa isang company and required mag-review ng service desk fundamentals before ng interview date pero hindi ko alam kung saan magsisimula.
Active Directory, citrix server, office 365 applications.remote session. Mga ganun po
Tita siray paturo po ako ng mga kaalaman mo. Lab lablab. Maganda po ang nanay ko hahaha
Maam does your company accept who has no experience in technical field, only basic troubleshooting of my own PC and our business PC.. And also graduate po ako ng BSIT and may experience as a CSR nung sa BPO pa ako
ang galing naman po :) gusto ko ng ganyang work :D nice tatts :D
may training po ba kayo bago sumabak sa pag support ?
Anong positions po pwede mapromote ang IT service desk analysts? TIA.
Goodluck sa work mo des.thanks for sharing.❤❤ bogo jud ko wala ko kasabot hahahaha
Haha pang IT xa nga terms Mik. Sorry naman.
Na play ulit kita host hahaha
slamat po
Idol pa autograph po. Onenof the best IT ANALYSTS
may exam po ako .. ano po fundamentals nang IT service desk?
Hello, Mahirap po ba interview? and does the company provides training naman po ba? TY!
Pwede po ba kayo mag google while on call pag di alam isasagot?
Yes po.
Will start my training on April 4 as ITSD analyst pero natatakot ako bka di ko kaya 🥺🥺🥺
Kaya mo yan.my training naman.laban lng.
@@decereepvlog2281 thank you. Ask ko na din. Ano pinagkaiba ng help desk sa service desk? And help desk po ba considered as IT Analyst?
hirap yung maghapong nakaupo tapos sasabayan ka pa ng tawag na puro reklamo..sakit sa ulo pero ganun talaga need to work
True po. Pero keribells naman po.
Mam anong company po ninyo . . Parang ok to . GRDAUATE college po ako nang IT at until now naghahanap parin ako work
Message me po sa messenger DecereeP Vlog
@@decereepvlog2281 nagchat n po ako .
hello ate deceree. do service desk analyst also takes or answer calls? tia sa sagot ☺️❤️
Yes we do. We assist users through phone or chats.
@@decereepvlog2281 ano po difference nya sa tsr? heheh and ano po mas madali para sa inyo?
@@krystaldomingo5343 depende cguro kasi samin mga Co-employee lng din namin inaassist and we also work with incident management
Hello po, may naapplyan po ako na IT Service Desk analyst pero non-voice, ano yung pinaka need na aralin po dito?
Active Directory, citrix, basic troubleshooting etc.. My training naman
can I apply to your company as an IT service desk? Kaso di po ako college grad but have IT service desk exp.
Try nyo lng po.
Dual chat po kayo?
Dual chat po.or triple
Haha
@@decereepvlog2281 ano po mas madali dual chat or voice/call na helpdesk support?
@@serbonkers4130 depende lng po yan.sanayan nalng po.
Hello. Naghahanap din kasi ako ng ganitong klase ng work para maka umpisa na ako sa IT kasi tuatagal na ako masyado sa BPO. 8 years na. I have about 2 years tech, I have CCNA na hindi ko na masyadong tanda lahat ng concepts. Pwede ba ako sa work na ganyn?
ANy tps and suggestion kung saan ako pwedeng mag apply?
Maraming salamat :)
As long as you have technical support experience.pwde kana po mag apply as IT Service Desk.
@@decereepvlog2281 may age limit ba?
@@deanvm9158 wla naman po ata
need po ba may experience agad na on site? or pwede mag start na remotely agad.? and if may trainings sya?
Yes po. and yes my training po
Do you have a gaming set up
Nope. I am using a company device so it's restricted
Thanks for this very informative video, just wanna ask aside for being an IT degree holder what else do I need? to get that kind of job? Do I need to be a customer service first as an entry level? I'm a fresh graduate please show me some tips. Thanks and more power.
Hi po, so far kmi po have customer service and technical experience. Mag depende rin po sa company na inapplyan nyo po kung ano job requirements nila
@@decereepvlog2281 Asa diay ang location ninyo ma'am? Og unsa Inyong company?
@@al-muflihun743 work from home pa q ron. Naa ra sa Ayala tapad sa Keppel amo bldg. Let me know if you have more questions so I can create a vlog for you. Thanks
@@decereepvlog2281 thanks kaayo ma'am, sige kog apply wala GA tawag sa ako haha
Hi ano po ang pinag kaiba ng IT Service desk analyst sa Service voice desk associate? TYIA
Hi! I'm a BSIT student and hindi ako ganun kagaling mag coding, anong jobs po kaya ang pwede sakin? also what skills should I have to be a desk analyst?
As long as you have technical skills, pwde ka po mag apply samin.hiring kami.
@@decereepvlog2281 last na po hehe, anong kadalasang ginagawa ng Service desk analyst?
@@kyla5486 troubleshoot IT Related issues po
@@decereepvlog2281 Pwede po maam mag apply jan sainyo maam kasi no experience ako may experience naman ako kaso almost 2 months lang po as a chat support representative sa bpo dati sana po mag reply ka dito thanks
Miss ko na ang pa pizza ni kyubeeh HAHA
Hi Mam. Pwede po ba akong mag apply jan. IT- 2 years grad lang po ako. pero my technical support experience po ako na morethan 2 years sa Call Center. Or need po talaga 4 years graduate?? Thank you
Try nyo po walk in sa QBE .Cebu Business Park.
Check nyo po to facebook.com/567886889911881/posts/5711073168926535/?sfnsn=mo
Ano po kaibahan ng IT Service Desk Analyst sa pagiging Global Service Desk?
Samin po pag global, we assist users globally, like all regions. Thanks for watching.
@@decereepvlog2281 May FB page po kayo maam?
@@jeremiahvelez2632 DecereeP Vlog po fb page ko.
Hi! Ask ko lang po kung may trainings and paid po ba? Thanks.
hello po mag kaiba po ba ito Technical helpdesk Analyst salamat po.
San kaya pede mag apply para sa gantong trabaho? May training ba to?
Hi, may I ask what degree did you get in school and do you have IT certifications?
Should be bachelor of arts in information technology
@@BuCz2004 i'm curious because I know a kid that is going into a bachelor IT program in Philippines. I'm assuming you are too? Filipina?
I believe if you know your stuff and you can spare time to study and the exam money, you should go for some certifications to advance your career.
@@Futureone CompTIA or master degree
Done tamsak host
Hm ang minimum sweldo ng desk analyst?
What company ka po?
Anu po ba requirements para maging isang IT Analyst?
4 yrs graduate of any computer related course po madam, thanks for watching
great
A very demand position na yan. Laki sahod.
mag aaply na nga ako ninong sa abroad eh. kasi nka 3 yrs naman n ako, tingnan ko nalng saan ako papalarin, haha
Mam pede po pobang mag-apply kagaya nyo. undergraduate po ako BSIT third year college lng ako at wala akong experience salamt po sa pagsagot Sana matulungn nyo ko🥰☺️☺️☺️
Try companies po who accepts non experience. Or you can try technical support in a BPO. They accepts undergraduate. Once you got the experience, pwde kana mag apply as IT Analyst
Ano po ung assessment test sa IT help desk
Learn to know Active Directory and basic troubleshooting steps
Magkano po sahod niyo?
Hi dae replay d i ni imo balikan kita mamaya dae
Ilang mbps po mam ang internet connection nyo dyan?
Nung nkapldt prepaid wifi pa aq sobrang bagal.
Ngayon nka Converge na.up to 50 mbps na xa and stable na din connection.
Need tlga stable yung internet connection.
@@decereepvlog2281 Thank you po, start na po kasi ako ng training sa Monday same job po sainyo and 8mbps lang po available internet connection ko kaya nagddoubt ako ba baka hindi kayanin yun
@@jadeeablaza4419 aw keri na yan. Congrats 🎉👏
@@decereepvlog2281 Thank you po 😊More power sa inyo ❤️
May training po ba sa company niyo after apply?
Yes po meron training yan.
Madami po ba call or email?
Welcome classmate
hello po. thanks for watching
hi maam! need po na magaling ka sa english talaga pag ganito work mo?
Requirements po my call center experience as we cater globally.
May qa barge din po ba dyan?
My qa din po
#Hi Nan VLOG
ma'am unsaon pag apply?
Ayaw na ky programmer naka.haha
kailangan ba IT ka dito sa job na to?
Yes po. Isa po yan s qualification.
Thanks for watching
@@decereepvlog2281 kelangan po ba grad ng IT realted course para matanggap sa QBE? What if undergrad pero my ITSD experience naman, qualified po ba?
@@rayc256 college grad po samin na my experience sa ITSD.thanks
Mam pwede po bang malaman kung ano ang mga usually na tinatanong sa interview for that job. 😅 any tips po gusto kuna kase mag work bs i.t po ako but iba ang mga work experience ko po. Salamat
Usually po more on technical question po like remote assistance tool, Active Directory.you can also search on RUclips about that.
Thank you po mam ☺ salamat po sana makapasa ako hehe
San po kayo nag apply?
Sa QBE po, my branch sa Cebu and Manila
ano po course na natapos nio?
BSIT po. Thanks for watching
Pa amoy kilikili maam
Need fluent in english speak
Good to excellent ommunication skills po