I Recorded My IT Help Desk Phone Interview

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  • Опубликовано: 26 сен 2024
  • I had a IT help desk job phone interview and I thought it would be a great idea to record it. Since I am graduating I've had to go through a good amount of IT phone interviews and they are usually the same. The hard part is the second round of interviews where you have to talk to the manager.
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Комментарии • 750

  • @jbquigley2010
    @jbquigley2010 3 года назад +1131

    It's stressful to even listen to someone else's interview lol. Good job, man. I'm glad you got another role

    • @torylanez8489
      @torylanez8489 3 года назад +21

      lmao i have my interview this week .. literally going to be the same stress as watching this

    • @RemyEFrancis
      @RemyEFrancis 2 года назад

      @@torylanez8489 same here

    • @basharjebry6256
      @basharjebry6256 2 года назад

      How did it got?

    • @YoursTrulyRob
      @YoursTrulyRob 2 года назад +7

      I’m actually driving watching this video on my way to a cybersecurity interview

    • @lonelygoner2012
      @lonelygoner2012 2 года назад +4

      you aint lying. im watching and its like im the one getting interviewed

  • @jjpop24
    @jjpop24 4 года назад +1396

    People who want to get into IT need to see videos like this one. College and youtube can be misleading on how you get into the industry. A degree or Certification doesn’t bypass the entry level point and getting that opportunity isn’t easy with HR that doesn’t always understand the job. Good luck I just started my entry level job and I’m 44 lol

    • @ninotchkatv443
      @ninotchkatv443 4 года назад +63

      You're an inspiration for a guy like me whose graduated with IT course but wasn't able to get a job related to it. Now, 7 years have past and I want to find an IT related job but I don't have the skill sets. I'm dissapointed with myself.

    • @pipepiero6559
      @pipepiero6559 4 года назад +1

      Congratulations!

    • @Ghostman80
      @Ghostman80 4 года назад +44

      @@ninotchkatv443 I didnt pass my interview either. Just try to stay positive and keep applying. I sounded just like this guy in this interview and I still can't get any entry-level IT jobs. I think these jobs are extremely competitive and a ton of people want them.

    • @ninotchkatv443
      @ninotchkatv443 4 года назад +6

      @@Ghostman80 Thanks for the encouragement man. Hope we succeed.

    • @Ghostman80
      @Ghostman80 4 года назад +3

      @@ninotchkatv443 Thanks. Just keep at it.

  • @orangeblock3792
    @orangeblock3792 2 года назад +339

    This guy is a freaking GEM! First of all, he absolutely nailed this interview, and the fact that he even put this out there was tremendous. Bravo!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 2 года назад +1

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

    • @xavicortez369
      @xavicortez369 2 года назад +4

      @@lopezfam7317 Poniendo spam religioso en un video en Inglés acerca de una entrevista de trabajo? es en serio?

    • @ndayembidi6781
      @ndayembidi6781 11 месяцев назад

      😂😂😂😂😂

  • @_NEW3RA_
    @_NEW3RA_ 6 месяцев назад +83

    Some interviews are intimidating. This lady made it real smooth.

  • @skyloveup
    @skyloveup Год назад +113

    You're brave dude, this is raw footage of all the ups and downs of studying and breaking into IT.

    • @kevmore1191
      @kevmore1191 5 месяцев назад +1

      we need more rawness like this

    • @forthdimension686
      @forthdimension686 5 месяцев назад +1

      Because this was brutal 😂

  • @andrewbarber7772
    @andrewbarber7772 3 года назад +158

    she sounds so chill for an interviewer.

    • @ZhuluZealot
      @ZhuluZealot 3 года назад +38

      @Brad Morrison get out bro get some air

    • @jbquigley2010
      @jbquigley2010 3 года назад +12

      This sounds like the initial HR screening

    • @rpruneau68
      @rpruneau68 2 года назад +3

      She sounded bored. She never congratulated him on his graduation until the end of the interview where she stated, "Again congratulations" which was not the case. It was obvious he was well prepared in advance of this interview since he didn't hesitate to provide examples of his past experiences and did have some questions written down to ask the interviewer. He did GREAT overall, but should be a bit more concise with his responses. GREAT job and congratulations on your recent graduation and entry into IT field.

    • @renxcidplus1144
      @renxcidplus1144 6 месяцев назад

      She was kinda bland just the dimples "aha" "okay" "mhmm" "so anyways"​@@rpruneau68

    • @wandererx86
      @wandererx86 2 месяца назад +9

      @@rpruneau68 she congratulated him in the beginning of the call

  • @jin6000
    @jin6000 2 месяца назад +18

    Love how it sounds like she’s just making a fucking smoothie or something in the middle of the interview. 😂😂

  • @Georgesspierre
    @Georgesspierre 9 месяцев назад +53

    I remember starting in IT. Nervous as hell, the field of IT is so wide that you need many years to learn the skills. So obviously it‘s hard.
    But if you get a job, use it to learn, always ask questions on everything. Be interested and curious, always seeks to learn more, and you will have a great career.

  • @evanmiles7252
    @evanmiles7252 3 года назад +198

    Tip for yall! If they ask if you have a question, ALWAYS ask a question, not only about the hours or something, but mainly about the company as general. Ask about what they do, ask for more clarification, etc. it shows Initiative and that you really are interested in the position.
    And dont forget about the thank you email!

    • @paradigmshift7541
      @paradigmshift7541 3 года назад +8

      For a phone call based email like this, who would one send a thank you email to? Would I search for the interviewers email? What if I couldn’t find it?

    • @levarfreeman6854
      @levarfreeman6854 2 года назад +1

      Always!!!!

    • @dfalls15
      @dfalls15 2 года назад +2

      @@paradigmshift7541 That’s what I was thinking but then again I’ve never sent a Thank you email in general, maybe if I was desperate.

    • @toddmichael81
      @toddmichael81 2 года назад +3

      When they ask me if i have questions i conduct a reverse interview on them and figure out exactly if i even want to conduct business with them LOL. I flip the whole script right back on em and get down and dirty with my questioning

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

  • @archiebunker1790
    @archiebunker1790 4 года назад +739

    This man killed this interview. Great job

    • @floridalottery3134
      @floridalottery3134 3 года назад +41

      he talked WAY too much and babbled over the hiring manager....

    • @Eddiea2024
      @Eddiea2024 3 года назад +2

      @Jabari Grady @kevin gabrial are both the same person Lmao, gtfo. Reported.

    • @ituahuwadiale3105
      @ituahuwadiale3105 3 года назад +38

      I thought he should of kept the answers shorter, its a phone screening, recruiters want quick and precise answers that actually answer the question. Props to him for recording his interview, I am sure he has developed better strategies to approach them in the future!

    • @floridalottery3134
      @floridalottery3134 3 года назад +12

      @@ituahuwadiale3105 YUP he talked WAY TOO MUCH!

    • @zakg60
      @zakg60 3 года назад +1

      @@floridalottery3134 looooool my firstthought

  • @checuevas93
    @checuevas93 6 месяцев назад +101

    Bro just got an IT helpdesk job after doing 2 interviews with little to no experience in the field. And I got an offer made by the second interviewer, they offered me almost 70k a year, im so happy. Went from making 24 an hour to 33.

    • @Ruben301
      @Ruben301 6 месяцев назад +6

      Damn! Do you have any certifications or degrees?

    • @checuevas93
      @checuevas93 6 месяцев назад

      @@Ruben301 none, but currently am going to college to get my associates in CIS. No experience or degrees.

    • @kaydeenothing9772
      @kaydeenothing9772 4 месяца назад +5

      A huge congratulations to you are due!! That is exciting. Would you happen to have any advice for passerbys?

    • @LoveFromCourtney
      @LoveFromCourtney 3 месяца назад +4

      Bro made an awesome comment and disappeared

    • @checuevas93
      @checuevas93 3 месяца назад

      @@Ruben301 no I don’t. I just have 2 years community college for liberal arts which I regret. And starting another program in that college but now with a focus on CIS.

  • @nicknicholas6419
    @nicknicholas6419 3 года назад +128

    Wow this guy has great communication skills, wow I am impressed. He killed the interview.

    • @dericmederos1514
      @dericmederos1514 2 года назад +6

      i mean, it kinda helps that he had experience.

    • @shire-lee
      @shire-lee 2 года назад +3

      Eh, i like the kid but he talked way to much. Recruiters are short and to the point and they want phone interview answers the same way. He was young and probably didn't have a whole lot of interview skills and that's ok. I had a help desk interview yesterday that went great mostly bc of my short and to the point answers, going on and on and on makes it seem like you get lost way to easy.

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @angrysocialjusticewarrior
      @angrysocialjusticewarrior Год назад +4

      @@shire-lee You are wrong. The kind answers he gave where appropriate for the kind of questions asked. You can't just ask someone "tell me about your self" and expect a single sentence like "I'm Dave, and I like doing IT things". Personal questions will always be lengthy.
      Your viewpoints is more applicable to technical questions. When they ask you to solve a hypothetical problem or to define something, it should be as direct as possible, and the only extra info should be an example to further show that you understand what you are talking about.

  • @jaleelwilliams8060
    @jaleelwilliams8060 4 года назад +263

    Just had a interview yesterday. I’m glad you shared your experience bro.

    • @JamalGDNR
      @JamalGDNR  4 года назад +27

      I hope you get the job!

    • @someguywithnochallenger8178
      @someguywithnochallenger8178 4 года назад +1

      I'm relatively new what things are required for me to get a job as helpdesk what experience do I need to know I do know one thing know that customer service is one of the most important ones but again what kind of certification do you need to have I am very interested in this type of field it would be much appreciated if someone can explain to me

    • @jconti0727
      @jconti0727 3 года назад +1

      @@someguywithnochallenger8178 From what I hear, A+, Network+, and Security+ are a few certifications that impress employers.

    • @floridalottery3134
      @floridalottery3134 3 года назад

      yeah but, this only helped me on what NOT to do...LOL

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

  • @f19-x9k
    @f19-x9k 3 года назад +215

    Have no ideia why RUclips recommended this video to me, but I’d like to congratulate you for being so professional in your interview. You were accurate in your answers, added a bit of humor when saying you just graduated (which makes the whole call a bit lighter), and showed you were really interested about the job by asking questions at the end. Shout out from Brazil!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @Mophora
    @Mophora 2 года назад +57

    I bombed my first IT helpdesk interview by not knowing how to exactly set up printers, not knowing the name of the logging program for windows, and not knowing all the connectors the interviewer showed me. I graduated with my associate's recently and going for my bachelor's, Now I currently have three interviews coming up, and learning from the first interview and of you're video and expecting which question will be asked gave me a little confidence boost.

    • @BigMuskachini
      @BigMuskachini 2 года назад

      Yeah because job interviews are pointless garbage fluff, it selects for narcissistic snake oil salesmen just like everything does in the modern world.

    • @rickyspanish24
      @rickyspanish24 2 года назад +21

      If I didn’t know how to do something that they would ask me, I would just tell them that in a case like that, I would Google or RUclips it and learn that way. They will love that answer because it shows that you know when you have been beat and will put in the extra work to get it done and have it done correctly. Asking for help from a coworker is also a great answer as it shows that you work well with others, but Google and nowadays, RUclips, are an IT persons best friend. Almost every day, there will be a time where you may come across something that you will not know how to fix or what to do and Google or RUclips will be used. Never feel shame in seeking help, but don’t just look it up. Try taking the time to learn the processes so the next time something like it comes up, you will be prepared.

    • @Mophora
      @Mophora 2 года назад +30

      Update: I'm finally in helpdesk as of two weeks ago and its going good and going for my bachelors at the same time.
      For whoever reading,Keep learning,whether through college,certification,youtube,etc.

    • @Kalphify
      @Kalphify 2 года назад +4

      I had the same experience lmao. Was sweating bullets and stumbling through each question, finally got to the hands-on test and couldn’t figure it out in the given time. Beat myself up for a week over it, but then realized that it was a learning experience and I can’t expect myself to be the IT master starting out.

    • @Mophora
      @Mophora 2 года назад +2

      @@Kalphify Exactly!, Im almost 5 months in, and most of the time Im on my own but I do need to figure out most of the tickets I get. IT is all about learning new things everyday

  • @fujitafunk
    @fujitafunk Год назад +34

    Great example on how to steer through an initial IT interview.
    In my experience, this part of the interview can be the easiest. HR is looking for someone with some skill but more precisely, someone with a good attitude and capable of being able to speak with people.
    The second round of interviews are definitely more difficult. Speaking with individuals from the IT dept. of a company who will be asking you more exact experience questions. Troubleshooting, definitions, how-to's and other hardware / software questions can either make or break your interview at that point.
    Keep at it and do your best!

  • @KevtechITSupport
    @KevtechITSupport 4 года назад +95

    Good luck on your job interviews, it's good to get your feet wet and start your first tech job.

  • @marcusbrown307
    @marcusbrown307 3 года назад +48

    What they don’t tell you is that HR is the preliminary screening and the follow up interview with the hiring manager is the bread and butter of the hiring process.

    • @DropdeadDylannnn
      @DropdeadDylannnn 3 года назад +21

      Yeah the phone screening isn’t anything in regards to an interview.

  • @luser5317
    @luser5317 2 года назад +39

    I've got 3 interviews today, had 2 on the other day, the way you speak is extraordinarily helpful and I watch it before any round of interviews. Yes, they're looking for technical skill, but they're also looking for a coworker. Speaking professionally, passionately, and in a friendly manner can often be a bigger selling point than having advanced technical skills.

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!
      ❤️❤️❤️

  • @hadjiabdullah7236
    @hadjiabdullah7236 4 года назад +58

    Bro! if i were an HR manager for that company...you know you got a job already!...

  • @grenllch-15wf66
    @grenllch-15wf66 3 года назад +395

    All of this time, effort, studying, stress, rejection, and experience for a low paying level 1 help desk job. They really need to bump up the pay for jobs like these for what employers are expecting..

    • @Iheartthecrew
      @Iheartthecrew 3 года назад +33

      Yeah man. I feel blessed having a year and a half prior to graduating with my bachelors in IT in May. If not I would most likely land a help desk position right after I graduate. IT people are severely underpaid to top it off especially help desk positions.

    • @theripper121
      @theripper121 3 года назад +19

      @@Iheartthecrew Completely agree that help desk is more often than not hell desk and pay typically quite low. It's not till you are several levels above help desk does the money start coming in. It's very much NOT a linear scale.

    • @Mr.Hashira
      @Mr.Hashira 3 года назад +21

      Bro I have 3 years of experience and I am getting rejected... For low level it jobs because these jobs want you to k ow things that other companies don't even use.

    • @Hernsama
      @Hernsama 3 года назад +30

      He didn’t need to go to college to do IT. He should have started in the trenches and worked his way up in 4 years.

    • @gemstar9523
      @gemstar9523 3 года назад +1

      @@jameseversole6118 Also Microsoft is providing exam vouchers for free for their cloud platform Azure. Great to start studying for or just sit for the CCNA

  • @BMW-E-Class
    @BMW-E-Class Год назад +67

    If your new to IT don’t waist your time moving from IT help desk to other positions. Take certificates as soon as possible because once two years pass in IT help desk pass you’ll realize that you need to go back and do certifications for SYS admin or network admin or even cybersecurity if your into it. Everything in help desk positions can be learned easy and online as well if you need to but your advanced problems in this position will be escalated to a sys admin that works above you and he will have the knowledge always and you will go back to fixing beginner problems. Do certificates as your working in help desk asap and focus more on certification then your current job.
    I wish I can go back in time !

    • @Destroymaster100
      @Destroymaster100 8 месяцев назад +2

      thanks man. im thinking of getting CompTIA A+ certificate to get my foot in the IT field as a Help Desk position then as im working in the help desk position ill save money to get CompTIA N+ and then S+ in order to climb the IT ladder into a sys admin. is this a good path? is this what you essentially meant?

    • @memoli801
      @memoli801 8 месяцев назад +3

      @@Destroymaster100 I just skipped CompTIA A+. This is for babies, in my opinion. If you are interested in the topic and do have your fair share of PC experiences, you already are at that level. Which cable is what and what is a harddisk or SSD and what is the dif. You get it?
      I took an online curse for Network+ . Not super easy but easy manageable.
      I would suggest an ITIL if it is about Service Management. No need to be an expert in it, an entry is sufficient.

    • @Destroymaster100
      @Destroymaster100 8 месяцев назад

      yes i know this topic already, should i just start applying for helpdesk and desktop support roles? i have no experience in the IT work force and i hear you need comptia A+ in order to even get the entry level helpdesk job.
      i was gonna build my foundation with comptia a+ and then get a helpdesk job and then start specializing into the sysadmin field or networking by getting the other network+ and sec+ certs while im working. and maybe a CCNA cert if i end up going into network engineering. @@memoli801
      just not sure exactly which path to take.
      i know for networking, i want to at least build networking foundation by getting network+ before getting CCNA.
      but the route for sysadmin isnt too clear for me. idk how to get to system administration from the bottom.

  • @NewEnglandman00
    @NewEnglandman00 3 года назад +52

    Sounds a bit nervous and shaky at first, but slowly gets into his groove and does a great job! I bet he's doing excellent now!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️❤️❤️

  • @sm3dr0ck
    @sm3dr0ck 3 года назад +54

    Excellent Interview. The key now is to not over emphasize any certifications. I am an IT Director for large and small business for about 15 years. I started in IT 30 years ago. Back then we didnt care at all about certs. I only wanted people that had been in the trenches getting hard earned OJT. Then the trend was certs. I will always hire the person that is a hard worker, puts in the time and is always willing and ready to learn something new. The latest greatest MS Cert or network + or whatever, could care less. Of course mention what your certified in but also push your desire to learn and work hard. The cert comments dont apply to CIsco, I'll hire a CCIE or seasoned CCNP. If you have those, of course, toot your horn!

    • @darkinspirationstudio1250
      @darkinspirationstudio1250 2 года назад +13

      so i get what you mean about having experience but the IMO shity cycle is when everywhere wants experience but you cant get any because everyone wants experience. Like for me looking at certs shows that this person likely went out on their own dime and took the initave to learn something new and thus pushing them further in life. that to me is a hard worker that is dedicated to what they wanna do.

    • @reservationsdept5069
      @reservationsdept5069 2 года назад +1

      @@darkinspirationstudio1250 From my side of the desk, I would tell you that it all depends on the position applying for. I would not expect an entry lever Admin or help desk tech to have much experience. I want to help build that persons experience the right way. I do agree that some certs are good and appreciated, I just dont like it when a person bases their worth on certifications. Their needs to be a healthy mix of experience and certs. I wish you well.

    • @blankmonet2511
      @blankmonet2511 2 года назад +6

      @@darkinspirationstudio1250 Exactly. People ask for/expect experience so people turn around and get certs (which can come with training in real life situations especially if its a more technical cert), to get experience. Now some people are saying certs are essentially crutches and workers need to learn to get a job without really mentioning them?? Fuck that. We can't win if we play by these kinds of rules. Just market yourself well, learn how to sell yourself and your skills, and you'll get a job when you meet the right hiring manager. Like dating.

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @jingl2842
    @jingl2842 2 года назад +43

    Your video is more useful than other so-called professional interview training videos. Thanks a lot!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @DustinLyleRealtor
    @DustinLyleRealtor Год назад +6

    Very cool you making yourself vulnerable for the rest of the people looking to follow your path.
    I have one suggestion, as someone who hires a LOT… You don’t have to sell yourself.
    Listen more, Talk less 😂
    When they set up your interview, they’re already prepared to hire you. The more you talk, the more opportunity you give them to NOT hire you.
    Im not suggesting you not answer their questions, but work on staying in the rails. Practice answering “tell me about” questions in 2-4 sentences maximum.
    Most important…
    When they ask if you have any questions, this is the question to ask, or similar…
    “If I am ultimately hired, ideally what impact do you see me having in the roll one year from now?”
    With that question, you planted in their brain a vision of you working there, you made them think about what BENEFITS hiring you could potentially bring to the company (even if they didn’t want to, and even though they don’t have any idea what you’re actually capable of)
    Also, if you want the job, never ask specifics about hours. 😅 While it’s important for you to know those specifics, at the interview stage the only thing you do by asking this, is allow the HR person to know you’re likely going to be a hard time to manage/difficult.
    Your primary mission is to land the job. If the hours are ultimately unmanageable in volume or schedule conflicting - it’s easier to have them adjusted after you’re employed… If at that point, you can’t adjust them, fine, find something else. But, your likelihood to get a schedule you can work with is far more likely than landing a job that fits a rigid time requirement.

  • @zerax3338
    @zerax3338 Год назад +8

    Man…I got nervous as hell just seeing this video pop up lol. I’m at a job I’ve been at for 9+ years and I’m exhausted of it but I’m in that state of being too comfortable where the thought of actually leaving seems scary. I’ve been studying IT on the side though, and plan to search for a help desk job in the near future. Seeing this video puts my mind a little more at ease, and thank you for uploading it!

  • @dopeignite1800
    @dopeignite1800 5 лет назад +79

    Congrats brother, hope you get the job

    • @JamalGDNR
      @JamalGDNR  5 лет назад +107

      I didn't get this job, but I did get another one.

    • @PaperRaines
      @PaperRaines 3 года назад +4

      @@JamalGDNR did you move forward in the process with this company? I know you said you didn't get the job ultimately, but that's what I'm wondering
      I ask because the lady didn't go into any details about the position after stating that she would. Seems like she trailed off after you spoke after your cashier role

    • @jrlovepll1215
      @jrlovepll1215 3 года назад +8

      @@JamalGDNR The interviewer sounds racist imo. I've met a lot of them and they speak this way.

    • @korg47237
      @korg47237 3 года назад +12

      @@jrlovepll1215 that's just the HR accent, my guy

    • @AndreDaBest99
      @AndreDaBest99 2 года назад +4

      @@jrlovepll1215 As a black man myself I'm just telling you now, if you have that kind of outlook in this life you will not make it very far at all.

  • @christianjosefaquino1864
    @christianjosefaquino1864 3 года назад +41

    IT Helpdesk, my first job. this job as an entry level job is a great starting point in IT industry. the depth of this job is so wide. you will be familiarized from different systems and technologies.

    • @Mwtorres89
      @Mwtorres89 3 года назад +2

      can i get a job with just a CompTIA a+ CERT IT HELP DESK? i dont have any school...

    • @christianjosefaquino1864
      @christianjosefaquino1864 3 года назад +1

      @@Mwtorres89 Yes you definitely can! Just keep looking. Build your linkedin profile and Take linkedin courses. For sure someone will hire you.

    • @mx4279
      @mx4279 3 года назад +1

      @@christianjosefaquino1864 Just started in my journey in IT (html+css 4 weeks ago). Worked in 1st line as a support rep for a year (in a customer setting).
      Any advice on strengthening my chances of getting into help desk?

    • @BoSsNexMove
      @BoSsNexMove 2 года назад

      @@christianjosefaquino1864 where can I do this online and also CompTIA fundamentals

  • @mal798
    @mal798 2 года назад +2

    Nailed it. Help desk is all about customer service.

  • @ericgarner6727
    @ericgarner6727 4 года назад +73

    Just messed up on a job interview for a help desk technician for this huge financial company. It was a remote, work from home job too paying $25/hr smh. I got nervous for some reason and was all over the place, making up words that don't even make sense.

    • @CJ-ci1po
      @CJ-ci1po 4 года назад +9

      Hey man just keep trying you'll get one. What credentials do you have under your belt? I've got just a HS diploma and an A+ certificate and I've been applying for about a week now to various places. Hope your search goes well

    • @Isaiahkool1671
      @Isaiahkool1671 4 года назад +2

      C J ive been out of hs for two years and actually going for the A+ also. Interested to see if you land a job easily, would be nice if you update on how things turn out

    • @ericgarner6727
      @ericgarner6727 4 года назад +8

      @@CJ-ci1po Just an A+ certification and an Associates degree for Business. I don't know what area you are in but I applied with a tech recruiting agency called TekSystems. They basically find tech related jobs for you. I finally have a chance interviewing with another company they found me tomorrow. It's only paying $19/hr but it's remote work from home so that's a big plus. I will update after the interview.

    • @da9560
      @da9560 3 года назад +1

      So sorry this has happened to you. Do you still happen to have the information for that position? I would love to apply!

    • @_gbk_2344
      @_gbk_2344 3 года назад

      @@ericgarner6727 Did you ever get the job?

  • @JP-uu2rw
    @JP-uu2rw 10 месяцев назад +7

    this was not an interview with a hiring manager though. Did you catch how he was asked for his resume at the end? By the time you are sitting with the hiring manager they have your resume in front of them. I think this was the recruitment team's initial vetting process and that's why if you recall in the beginning the woman said she was getting information at a high level. Recruiters I have found are not necessarily technical but know enough on how to vet potential candidates. The interview you have to nail is the one where you are sitting in front of your prospective boss and you get into the weeds and the granular details of what you do.

    • @blueskies773
      @blueskies773 5 месяцев назад +3

      In the beginning she said she was looking at his resume, and asked him to tell her his experience.

  • @patrickconrad396
    @patrickconrad396 2 года назад +4

    Bro killed this interview. I loved how you framed a lot of your answers.

  • @Sportstalk404
    @Sportstalk404 Год назад +1

    Just him being so informational and giving long answers that shows he getting the job!

    • @striker4312
      @striker4312 6 месяцев назад

      he didn't get the job...

  • @Friday_42
    @Friday_42 Месяц назад +1

    That was articulate AF. Using this for my interview! 😭

  • @abasmulud2440
    @abasmulud2440 2 года назад +4

    am listening to this interview and feel happy for some reason, the way you handle the questions was brilliant

  • @spir3743
    @spir3743 Год назад +4

    Watched this and it def helped get me more prepared for an interview. GOT THE JOB, and been working at it for a couple months now! Dont give up in your search and do your best, you got this!

    • @stkbloc9717
      @stkbloc9717 Год назад

      Do you have any certifications?

    • @spir3743
      @spir3743 Год назад

      Taking the exam tomorrow. My job is paying for my CompTIA certs.

    • @stkbloc9717
      @stkbloc9717 Год назад

      @@spir3743 cool hope you don’t mind but what certifications are you going for fist

  • @SASU_Z
    @SASU_Z Год назад +4

    I wish I was as articulate as this guy. English is my second language and every time I get an interview I stutter lol

    • @Sophistik80
      @Sophistik80 Год назад +1

      Write down possible questions they could ask and write how you would want to respond. It’s the best way to formulate how you want to talk to a recruiter next time

  • @pte-entertainment
    @pte-entertainment 4 года назад +647

    White voice: Initiated

    • @iObliterate
      @iObliterate 4 года назад +64

      That’s racist because it implies proper English is only spoken by White people, which is far from the truth. Hope your ignorance doesn’t get in the way of you seeing that.

    • @Andrew-km5rr
      @Andrew-km5rr 4 года назад +101

      @@iObliterate its not really lol. we as black ppl have this thing called "code switching". yes some black ppl talk more "proper" then others but its a joke among black ppl that when u get a job interview u switch up to your "white voice". its not racist its just a joke. also he/she isn't ignorant theyre just saying the joke.

    • @tehcod6157
      @tehcod6157 4 года назад +13

      casual racism, nice

    • @8bitpothead
      @8bitpothead 4 года назад +26

      @@tehcod6157 Whats actually racist is that any dialect of speech would heighten or decrease your chances at landing a job... It's a lived reality. I'm white and I still put 10 on 100 when I was fielding interviews for IT jobs...

    • @tehcod6157
      @tehcod6157 4 года назад +2

      @@8bitpothead it doesn't exist. It's been years since first world countries passed non-discriminate laws in place for everyone to be equal. Don't bullshit.

  • @davidesciortino6232
    @davidesciortino6232 2 месяца назад +1

    You amazing! Your way to be spontaneous is fantastic!

  • @corbinalonzo
    @corbinalonzo 4 года назад +15

    Bro this is crazy i just had a similar interview within the past hour and have the same major as you (Computer Information Systems). Nice stuff bro.

  • @syedjamshaid3119
    @syedjamshaid3119 3 года назад +16

    Interviewed for two software implementation jobs ( I didn't even expect to get land an interview) having just close to two years of experience in a help desk sort of role. I sure learned a couple things from you that I want to apply to my interviews.

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @JohnSmith-rz6bh
    @JohnSmith-rz6bh 2 года назад +1

    Hi. Just wanna say your video game me some confidence before my interview 3 days ago. Just got a call this morning and I got the job!!!!!! Thank you very much

  • @ycartray8249
    @ycartray8249 2 года назад +9

    Wow, reading all these comments makes me realize how lucky I was to get in IT 25 years ago. I was spotted as potential and placed in a Helpdesk/Desktop role and never worked in any other field. Now you have people who go to school and get all kinds of certs and don’t get hired. A lot of people want experience and it’s a double edged sword bc you don’t have it, only a paper that says you learned the terminologies. There was a guy around 10 years ago that received their Computer Science degree and literally asked me how to lock their computer; he was a recent graduate so I get why managers don’t want to hire, mainly because they need someone on the ground running. I hope everyone on here gets their opportunity.

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️❤️❤️

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!
      ❤️❤️❤️❤️❤️

  • @carlrogueofficial
    @carlrogueofficial 3 года назад +8

    Recording myself and interviewing will make me sweat! Good Job!

  • @EricEvolving
    @EricEvolving 3 года назад +15

    Great video and good job on the interview. As I listen this, its a good idea to apply for a job you DON'T want so you can do a practice interview, so you are ready for the position you want.

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️❤️❤️

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!
      ❤️❤️❤️❤️❤️

  • @arammaldonado2451
    @arammaldonado2451 4 года назад +25

    Good shit bro. My hat goes off 2 sir u lol I learned a thing or 2 about your interview today. Thanks

  • @FishonFishgone
    @FishonFishgone 4 года назад +27

    Jamal, you nailed it, my friend!
    You did extremely good!

  • @ramyundufpv5958
    @ramyundufpv5958 2 года назад +2

    Just checking this out before my own entry level IT job interview - you rockin it!

  • @zachshah9350
    @zachshah9350 4 года назад +11

    Dude I’m literally going through the same thing rn. I’m about to graduate with a degree in business comp info systems and I wanna get into info security. Watching this video gets me even more excited and hopeful for the near future. I’m planning on starting with help desk support as well and working my way towards Infosec. Good luck to you in all your endeavors brotha!

    • @Sequel7
      @Sequel7 3 года назад

      You need certifications.

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 2 года назад

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @usmanyousef1949
    @usmanyousef1949 3 года назад +51

    That actually sounds like a really good interview. Kudos to you! I wonder where things have taken you 2 years later?

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 2 года назад +1

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

    • @EvilSapphireR
      @EvilSapphireR Год назад

      He's ded

    • @Somalitiktokz
      @Somalitiktokz Месяц назад

      @@EvilSapphireRno way bro

  • @blueskies773
    @blueskies773 5 месяцев назад +2

    This set me at ease. Thanks for sharing!

  • @leroiobi5928
    @leroiobi5928 4 года назад +12

    Good job bro and good look. Young men should see the other side of hardworking smart and decent men who are going places.

  • @asemalhumaidi
    @asemalhumaidi 2 года назад

    i would be honest. i enjoy every single minute on this video. I never write a comment on videos but this one is really worth it.

  • @foreversleepy4379
    @foreversleepy4379 3 года назад +13

    I applied for my first IT job (first job in general) a few years ago and managed to get it out of about 50 people who applied. It involved a test but it was really easy, to be honest. Just some excel stuff and a general computer knowledge test. I mean, if you have a degree, I'd be worried if you couldn't answer them. Honestly, out of the 50 applicants, I bet there were some extremely skilled people they rejected because they didn't want to pay more for their wages.
    I was quite young at the time, though, which definitely helped because they knew they could get away with paying me below minimum wage until I turned 21. I ended up leaving the job after 3 months because it was extremely toxic, false advertising (They already had an IT admin, they just wanted another one) and it was a family run business. Never join a company that's family run. It's fucking toxic.

    • @bradturner7678
      @bradturner7678 3 года назад

      What did you do after you left? Did the 3 months help you with securing another job?

  • @InvincibleMegaBeast
    @InvincibleMegaBeast 2 года назад +4

    IT is one of the most rewarding careers but it is one of the shittiest and hardest to get in too. Degree, training, certs, experience, sometimes even connections...you need all that and it is still hard, than the pay is so little unless you are in the engineering, devs, manager, etc position. If you like learning every year, studying, certs for death than sure. Otherwise there's other careers that pays you 6 figure with less studying, certs, and sometimes no degree.

    • @stevens1041
      @stevens1041 Год назад

      Programming a big one these days

  • @baysavicious
    @baysavicious 3 года назад +9

    Great job, it sounds like you could have gotten higher job title with your experience and how eloquently you speak :)

  • @icelandiccubicle530
    @icelandiccubicle530 4 года назад +31

    I got my interview 6months ago ! Exactly today, so I looked it up because I was in exactly this situation back then. I got the job and I still work there today. All turned out very good for me , I'm placed at clients , for "onsite" support same as helpdesk basically but deticated for 1 client. I love it and learned so much , I got my eyes on the next position (system engineer / network engineer ) I'm going all in atm. Everyone beginning this journey , good luck !! Follow your dreams. Everything is possible ! " Ps : I wanne end up in info sec too 🤩" btw: did you get it ?

    • @simonec3893
      @simonec3893 3 года назад

      Btw what degree do you

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️

    • @lopezfam7317
      @lopezfam7317 2 года назад +1

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!
      ❤️❤️❤️

    • @RobertSanz1
      @RobertSanz1 Год назад

      how are you doing today?

    • @icelandiccubicle530
      @icelandiccubicle530 Год назад +3

      @@RobertSanz1 one of my clients ended up hiring me to become part of their " international" it team . I'm still working there today. But recently I started applying for pentester or soc analyst job roles 😆 life is good 🤪

  • @spectreshadow
    @spectreshadow 3 года назад +4

    That is how you do an interview my friend. Great job.

  • @cassandrahansberry1195
    @cassandrahansberry1195 2 года назад +2

    You nailed the interview. Very professional and knowledgeable.

  • @suzy8982
    @suzy8982 2 года назад +3

    you did amazing and can’t wait to pursue my career in IT. this definitely gave me a confidence boost

    • @lopezfam7317
      @lopezfam7317 2 года назад

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️

  • @La0x91
    @La0x91 2 года назад

    Thank you brother for allowing me to watch this without no previous experience for my current IT interview

  • @johnorosz7477
    @johnorosz7477 3 года назад +46

    Wow, the interviewer loves to breathe deep, lol.

  • @darylc20061
    @darylc20061 3 года назад +3

    I hope this dude got the job!! Awesome interview & explained himself really well I thought

    • @JamalGDNR
      @JamalGDNR  3 года назад +6

      Hah! Thanks but I didn't.

    • @MsChantae
      @MsChantae 2 года назад

      @@JamalGDNR wow, that's crazy

  • @arontigerful
    @arontigerful 2 года назад +1

    I like this video because I have the same experience like you, i am recently graduated with business information technology and I am currently conducting a couple of desktop support interview. Wish me all the best

  • @rv3719
    @rv3719 Год назад

    Same major and interview for the same position in a couple hours, thank you for this.

  • @Flangobeast
    @Flangobeast 3 года назад +7

    4:31 that would’ve threw me off but maybe that was done purposely to see if you get distracted easily 😉. Great interview!

    • @CXDN.0
      @CXDN.0 2 года назад +5

      That shit was so distracting and loud but bro stayed focused and killed it

    • @paulaarce9331
      @paulaarce9331 Год назад

      he did amazing, i could barely focus on what he was saying. can't imagine having to articulate the sentences.

  • @javsld568
    @javsld568 2 года назад +1

    Nothing you said in the first 2min in made any sense lol 😆 but then you said you were more business than IT. You know more business than IT and at this time that was obvious but some companies dont need IT to know business because its not necessary but i can tell this interview bombed. Still thank you for having balls to put it up! Someone can learn from this.

  • @givemeclariti_
    @givemeclariti_ 3 года назад +3

    You're so awesome for sharing this! It means much, thank you.

  • @jasonmiller1076
    @jasonmiller1076 2 года назад +4

    I hate when recruiters ask about your experience and then act like they don't have the time to hear you talk about it

  • @desmondschinkel3993
    @desmondschinkel3993 2 месяца назад

    I like to keep the interview light and fun so the other person feels like they can trust you and they open up more. They also show their true character more easily which makes me judge them better in the end. Because when the interview is light like that the applicant lowers their defences a bit.

  • @adelam7534
    @adelam7534 3 года назад +4

    You did a great job man! This is exactly what I needed to see.

  • @aerialhorizonrc7827
    @aerialhorizonrc7827 4 года назад +14

    They will start off like, tell me about your experience and make sure it matches with the job descriptions and their needs. Do you have experience with this and that. Be prepare for a IT quiz. They will ask you the meaning of the definition terms like, what is a MAC address and troubleshooting questions and ask you how do you get the IP address from the computer and things like that. How do you image a computer and what type of imaging tools you use. I would just study IT questions from the Internet.

    • @HAZELEYES2883
      @HAZELEYES2883 3 года назад

      Any advice on websites to study from?

  • @elcoconasin1136
    @elcoconasin1136 Год назад

    Thank you brother….tbb i have no experience but got an interview today and had no idea what Active Directory is. Thanks once again

  • @TheBobyzach
    @TheBobyzach Год назад +2

    IT is pretty easy in to I got A+, Network+, and Security + before the age of 23 and got the first job I interviewed for making 37.5 an hour and have my own house I am now 24 I think I am doing pretty good for my self.

  • @badcholesterol
    @badcholesterol 3 года назад +5

    Just imagine, all these comments are praising his interview skills as it was very solid on his part, for an IT help desk job which shouldnt even be that hard to get...AND YET HE STILL DIDNT GET THE JOB, and this was even before covid. We are fucking doomed

    • @MrYounis26
      @MrYounis26 3 года назад +2

      Relax buddy, you are overthinking it, just do your part in preparing for the interview and trust in the effort you have put in to studying for the role, as you said its an help desk IT job, entry level, nothing major, you got this.

  • @mandem3187
    @mandem3187 Год назад

    I’ve completed my interview already and got hired but man this video is so valuable

  • @BoomWahDis
    @BoomWahDis 4 года назад +16

    Ive got quite a few of those in the last few weeks now but no luck so far 🤦🏿‍♂️🤦🏿‍♂️ but hey, gotta keep hustling .

    • @JamalGDNR
      @JamalGDNR  4 года назад +2

      I hope it turned out good for you bro. And if you're still at it keep it up. I hear it's tough around this time of year

    • @JamalGDNR
      @JamalGDNR  4 года назад +1

      @@calebloco keep at it man. It might be tough but things usually turn out good for the persistent

    • @JamalGDNR
      @JamalGDNR  4 года назад +1

      @@calebloco keep at it man. It might be tough but things usually turn out good for the persistent

  • @thick_n_fluffy
    @thick_n_fluffy 3 года назад +3

    thanks for sharing with us. they help me so much with my IT interview. it's so difficult to get into the IT field.

    • @JamalGDNR
      @JamalGDNR  3 года назад +4

      Yeah I agree with you, I had kept applying and applying until someone finally took a chance on me, a guy with no experience. When I finally got the opportunity I ran with it as far as I could.

    • @JR-90
      @JR-90 3 года назад +1

      @@JamalGDNR No longer in the field?

    • @gokucanfly4593
      @gokucanfly4593 3 года назад +2

      Im a networking engineer. Started at helpdesk

    • @thick_n_fluffy
      @thick_n_fluffy 3 года назад +1

      @@JamalGDNR i agree 100% with. My skills are self taught. I am a super fast learner. I am grateful and thankful to the man that gave me the opportunity when no one else did.

    • @copperface3574
      @copperface3574 Год назад

      ​@@JamalGDNRI can't believe you thought you had no experience at this point in time.

  • @sunshineb1778
    @sunshineb1778 5 месяцев назад

    You did great and I can tell you are passionate about what you do

  • @xFlow777
    @xFlow777 3 года назад +37

    I legitimately believe a degree in IT is useless, for example I graduated in 2010 and all the technology I was working with and learning about back then is discontinued and no longer being used in the industry. Certificates are a lot more valuable and honestly I learned a lot more getting certified than I did getting my degree

  • @augustineopokujuniorantwi881
    @augustineopokujuniorantwi881 3 года назад +1

    Wow, i have learnt so much from this interview. I work in IT Support and also have aspirations of getting into infosec. New subscriber here from Ghana

  • @timbogames4102
    @timbogames4102 2 года назад

    Such an awsome thing you did here. So nice to see someone elses experiences and help those of who are interested in something like this prep.

  • @younesbrijan4128
    @younesbrijan4128 Год назад

    she was nice, and that's rare. but ma man killed it!

  • @junesteezzytv6744
    @junesteezzytv6744 6 месяцев назад +1

    Great job king !!!

  • @narefeen2003
    @narefeen2003 2 года назад

    You have excellent communication and delivery skills

  • @cameronjones5078
    @cameronjones5078 2 года назад +1

    Thanks for sharing this! Putting yourself out there like this takes a lot of guts!

  • @erickcooleyofficial4604
    @erickcooleyofficial4604 2 года назад +1

    Thank you for sharing your interview

  • @Ro.T560
    @Ro.T560 3 года назад +2

    Thanks for recording this. I managed to get some tech interviews recently and totally fail it.

  • @hepler228
    @hepler228 Год назад

    Not bad, with time you'll get more comfortable during an interview. It'll be more stressful when they are face to face, best of luck

  • @Waterinariver
    @Waterinariver Год назад

    Thanks for recording dude.

  • @Floyd_Steel
    @Floyd_Steel 8 месяцев назад +3

    I wish i knew how to bullshit an interview like this

  • @2amProFilms
    @2amProFilms 4 года назад +125

    Lol this makes me cringe listening to this because of how many of these go exactly the same!

  • @karabosegalo9735
    @karabosegalo9735 3 года назад +1

    this is the content i logged on for

  • @Michael-uy3zl
    @Michael-uy3zl 2 года назад +1

    awesome interview session. Thank you!

  • @TheRetroRen
    @TheRetroRen Год назад

    You forgot to say the magic words right after you hung the phone up! "Killed it."
    Otherwise, excellent job man!

  • @shazib1081
    @shazib1081 4 года назад +3

    thank you so much for uploading this video it's really helpful! and I hope you get a good job!

  • @TehGalvanator
    @TehGalvanator 2 года назад

    Thanks for sharing this video, and what a crazy coincidence! I just graduated with a degree in MIS here in the Bay Area too and I’m currently going through this same process of doing a whole bunch of phone interviews. Subbed.

  • @toddmichael81
    @toddmichael81 2 года назад +2

    "mmmmmhmmmmmm mhmmmmmm" cant stand these overly perky interview people (lady on the phone). When I conduct an interview its all business cut straight to the chase and ask down and dirt questions to really get to know the person. god bless this lady. Either she will be finding a new job title soon or her company will flounder in hiring.

  • @evanmiles7252
    @evanmiles7252 3 года назад +9

    Ahhh the good ole HR “mhmmm mhmmmmm mhmmmmmmmmmmmmmmmmmmmmm”