I can't speak for all IT hiring managers, but I can tell you for us, when we ask Tell Me About Yourself, we are most definitely looking for some personal background on you. Your work experience we will get to for sure, plus we have your resume, so we get an idea of what you did from that. Thats why you're in the room. Most of the time, that question leans more towards checking your culture fit with the team. YOU are not your occupation. We want to hear how you got to the seat you're in today, what did you overcome to get there? what is important to you outside of working everyday of your life? What values are important to you? What drives you to get out of bed every morning? Who Are You? What makes you unique?
I'm gonna make a joke by starting off saying "Well you see, it all goes back to when I was in kindergarten....", as if I'm about to tell them my whole life story, but then I'll say "just kidding" & go into my actual speech
As somebody who already works in IT 1st line support/ support desk - I find your content is so insightful and informative without being overhwelming! I appreciate your videos and your way of explaining things - thanks again for all the videos pal, subscribed
@@KevtechITSupport I was offered a position. Many thanks!! If I could tell anyone who wanted to get into the IT industry I would point them to your videos as well as Job skill share.
I would not have ocurred those speeches in long years i am shocked how professional this guy is , i hope it helps me in my interview thanks a lot wherever you are i wish you a good day or night byeeeeeee }
@@KevtechITSupport I think your explanation was a brilliant man! Thanks for all the videos, you have really helped me in my current application for a promotion to IT Support Engineer. Craig from the UK :)
Thank for sharing your video. I just started watching your videos , I just started my first desktop support about 2 months ago , I am similar with work that you provide on your scenario. What programs do you use for mirror groups from active user to new user ? And what remote session could you reccomend?
@@KevtechITSupport I had an interview today and there was one question I missed regarding when building a PC there 4 yellow and 4blue I think ram, or slots not sure, what to do next? I built a pc in 2006 , restudying for At+ cert with your 10th edition all in one guide ... I would like to respond to the interviewer
@@KevtechITSupport Here is the question -so I can research the answer 01. A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST? a) Install the memory in the four white slots b) Install the memory in the four blue slots c) Consult the motherboard documentation d) Install the memory in slots 0 through 3 e) Fill all slots with memory
@@KevtechITSupport Omg I got goosebumps on me - this statement from you is deep, Kevtech! May God take you from grace to grace, enlarge your territory and attain greatness! If people will have such kind hearts, the world will be a better place!
Sir i just want to ask. I did my "on the job training" as a desktop support engineer and i did lots of tasks back there. But you said a lot of things i am not familiar with. If you rate the job difficulty how do you rate it. From 1-10. And do your company back then give you an overview or teach you how to do things or just start right away?
The job difficulty depends on the company, every company is different. The same goes with training. If your brand new entry level than they will train you.
Thanks for bring up this topic and making a video about it ,but don’t you think that tell me about yourself shouldn’t be longer than 3 mins and summary of your qualifications and some experience. Idk
It really depends on you. I spoke literally for over 5 mins on a job interview at my last job and they liked me. Like I said, it really depends on the company. Maybe shorten it if it's too long but you get the idea.
I hope you could talk a little slower. I understand english but i think the accent making it impossible for me to understand each word very clearly. But anyways thank you for sharing your knowledge with us :) God bless you
Not criticizing, cause I love your content and it matches what I have seen and am seeing in the industry in the past 10 years, but it is noticeable that you tend to use the word "basically" too often. This gets the attention of recruiters for some weird reason. Kudos for going over why you are leaving the old job and reasoning your desire to take on the new position. Something that so many candidates forget to do
I agree with this statement, being hispanic americans i've noticed we tend to use the word basically a lot to describe things, my English professor pounded it out of me and during presentations lol He was a real nut case on extending our vocabulary.
You've never met my friend Joel Lado. He has found a way to use "Basically" as a response for nearly any possible response or emotion expressed in existence. No matter what the topic or question, he replies, "Basically". It's his favorite word & a one-size fits all for him. At least most people just use it slightly in excess like Kev, and not like my friend.
• What brought you into working in help desk roles? • How important would you say customer service is? • How beneficial do you think a help desk is to a company? • How important are IT skills in a service desk role? • Where do you find motivation in a help desk role? • Are you able to work weekend shifts? would you plz make a video on these questions plz
I kinda feel like you talk way too fast / too much in this video and kinda repeat the same thing over and over. Slow it down a bit and talk about yourself as well, you only mentioned your working experience
They don't want to hear about yourself. They want to hear about your work experience. That's the point of tell me about yourself. We talk about tech related stuff and how your a good fit for the role. You can also slow down the video using RUclips setting slow mode.
@@KevtechITSupport I disagree. The recruiter would be interested in you showing that you understand the concepts, but really not interested in how you add someone to a security group or how you unlock an account. Social skills are more important than tech skills, cauz that someone can teach you
Tell me about yourself is where you talk about your lab experience and why your the perfect candidate for the role. Of course you need people skills. I never said that's not important but you need to show them that your familiar with the technology as well. That's why we do home labs. Job recruiter is different from a hiring manager.
The beginning of the video is important to someone brand new to IT because they think tell me about myself means to talk about their personal life. Skip to the part of the video where I answer the question 2:08 . If I talk about something it's for a reason not because I'm rambling.
Hi Kev,I have 2 question which is from active directory. 1.How do we take a call with a user who forgot domain password and unable to login to account while working from home!!pls note he wont come to office. 2.what do we do if a user moved out of domain while working from home! Thanks.
I answered this question in another video. You would reset the password but first confirm that it's him and reset it. Company laptops use vpn but also depends how the company is set up. 2nd question you would login to vpn on the laptop, remove the pc from the domain and add it back by connecting as a local user account.
@@KevtechITSupport ohh wow that's super quick,...but as it is part of domain,and not syncing with Directory or controller,would it be effective if we reset password!,user unable to login and connect to VPN either.
@@joyaljosephvj2291 if vpn set up on the pc than they would just use the new password you reset it too for the login for vpn to work. Than they can change on their own. That's how it works in an IT environment. Doesn't need to talk to the domain controller to reset the password if the vpn set up correctly.
Thanks for the clarification that this kind of question is about your professional life not about your hobbies and such.
Thanks
I can't speak for all IT hiring managers, but I can tell you for us, when we ask Tell Me About Yourself, we are most definitely looking for some personal background on you. Your work experience we will get to for sure, plus we have your resume, so we get an idea of what you did from that. Thats why you're in the room. Most of the time, that question leans more towards checking your culture fit with the team. YOU are not your occupation. We want to hear how you got to the seat you're in today, what did you overcome to get there? what is important to you outside of working everyday of your life? What values are important to you? What drives you to get out of bed every morning? Who Are You? What makes you unique?
good to know.
I'm gonna make a joke by starting off saying "Well you see, it all goes back to when I was in kindergarten....", as if I'm about to tell them my whole life story, but then I'll say "just kidding" & go into my actual speech
Lol
After going through difficult times during pandemic, this video helped me get the spot I so long for. God bless you. You're an enlightened person.
Thanks Beto, congrats.
Thank you for the example pertaining to having no work experience.
Just got offered a Tier 1 tech support job. I'm taking the offer been watching your videos I'm sure they helped me prepare. Thank Kevtech!
Good luck. Nice work.
excellent video thank you!
As somebody who already works in IT 1st line support/ support desk - I find your content is so insightful and informative without being overhwelming! I appreciate your videos and your way of explaining things - thanks again for all the videos pal, subscribed
Thanks
hi kav, good video by telling an honest approach, to tell me about your self
You're the best..
DAMN!!! Kevin, you nailed it again!!! :D loving your videos!!
Thank you Kev this video helps me a lot.
I passed two interviews by watching these videos and doing home labs. I should know something within the next hour. keep up the great content Kevin.
Thanks Brandon, nice work
@@KevtechITSupport I was offered a position. Many thanks!! If I could tell anyone who wanted to get into the IT industry I would point them to your videos as well as Job skill share.
@@brandonstechtips2316 nice work 💪.
Great video👍🏻
How can you practice laps at home can you help
Amazing video, very helpful.
Glad it was helpful!
I'm a fresh grad and your tips help me a lot thank you man! your a lifesaver I hope you help more people ✌ n ❤
Nice for those who want to apply for a technical support job.
Thanks Kevin. This video is awesome and it help me a lot!
I wish this playlist or at least this video was pinned somewhere lol.
This has been so helpful!
This is an absolutely awesome video! Great breakdown!!!
Thank you.
Great
thanks so much bro
Nice Sir Kev! Thanks
np.
Appreciated
Thanks
💯💯💯
I would not have ocurred those speeches in long years i am shocked how professional this guy is , i hope it helps me in my interview thanks a lot wherever you are i wish you a good day or night byeeeeeee
}
Thanks
*Talks for 4 mins straight*
"And that's a little about myself."
LMAO anyways good video. I've been binge watching a couple of videos.
Haha. It's an example of my job. Cool.
@@KevtechITSupport I think your explanation was a brilliant man! Thanks for all the videos, you have really helped me in my current application for a promotion to IT Support Engineer. Craig from the UK :)
@@cwagzy nice work
2 hours until my IT support interview. From 6:47 will help me a lot. Appreciate all what you have done.
Good luck
❤
Greatest video ever 👍🏻
thank you!
GOAT
Yo you don’t understand you’ve helped so many bro! Your golden!
Thanks
Hi Kevin, would love to see a new updated video of what you think now or advice on this topic! Thank you
Maybe. I think that video good enough
This man literally throwing gold for free, thank you Kevin.
Thanks
Good video
Thank you
Thanks Kev💝
Thank for sharing your video. I just started watching your videos , I just started my first desktop support about 2 months ago , I am similar with work that you provide on your scenario. What programs do you use for mirror groups from active user to new user ? And what remote session could you reccomend?
We use server 2016, exchange 365 and bomgar as our remote session.
IT guy Welcome to Spain Europe I'm in Paris if you ever come here I would like to meet with you.
Sounds good, thanks.
interview tomorrow... thank you for these videos !!!!! :)
Np
@@KevtechITSupport I had an interview today and there was one question I missed regarding when building a PC there 4 yellow and 4blue I think ram, or slots not sure, what to do next? I built a pc in 2006 , restudying for At+ cert with your 10th edition all in one guide ... I would like to respond to the interviewer
Look at professor messer
@@KevtechITSupport Here is the question -so I can research the answer
01. A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?
a) Install the memory in the four white slots
b) Install the memory in the four blue slots
c) Consult the motherboard documentation
d) Install the memory in slots 0 through 3
e) Fill all slots with memory
@@frannie106 look at the documentation
One more question Kev,How to change secondary DC to primary DC!
That's not helpdesk question. That's a system admin question. Whoever in charge of the server needs to change it.
Hi Kevin your video is really helping. Do you have any videos on Window Server troubleshooting.
Like system admin stuff? Nope
Great channel, thanks. worth making a course on udemy or something, id definitely buy it.
People keep telling me to do that but I don't want to sell anything, I just want to help people.
@@KevtechITSupport But selling is helping :)
@@kieran1990able I'll leave it on RUclips for now since its free and everyone can watch it.
@@KevtechITSupport Omg I got goosebumps on me - this statement from you is deep, Kevtech! May God take you from grace to grace, enlarge your territory and attain greatness! If people will have such kind hearts, the world will be a better place!
0:00 Intro
2:05 Answers question ((With Experience)
I just got a offer because of you.. Thankyou so much.... I can't thank you enough.. ..... Thanks Kevin🥰🥰🥰🥰🥰🥰
Nice work.
@@KevtechITSupport Have you made any content on Active directory deployment configuration.. That would be a great help .. Thanks in advance Kevin 😊
@@shabnamhussain9361 yep. I did that already
Could you pls tell me the playlist name, I searched all but couldn't find it .
@@shabnamhussain9361 ruclips.net/video/pxDYKqdOPCc/видео.html
Kev, do you know where I can find training content on using SCCM? It feels like I am not using the full potential of SCCM.
Jobskillshare has a free website for sccm. Check out his channel here: Jobskillshare:
ruclips.net/channel/UC2fYCeDDpXrQVjSPdJY4lyA
Kevtech perfect, thanks.
Sir i just want to ask. I did my "on the job training" as a desktop support engineer and i did lots of tasks back there. But you said a lot of things i am not familiar with. If you rate the job difficulty how do you rate it. From 1-10. And do your company back then give you an overview or teach you how to do things or just start right away?
The job difficulty depends on the company, every company is different. The same goes with training. If your brand new entry level than they will train you.
@@KevtechITSupport thank you :D
Thanks for bring up this topic and making a video about it ,but don’t you think that tell me about yourself shouldn’t be longer than 3 mins and summary of your qualifications and some experience. Idk
It really depends on you. I spoke literally for over 5 mins on a job interview at my last job and they liked me. Like I said, it really depends on the company. Maybe shorten it if it's too long but you get the idea.
I hope you could talk a little slower. I understand english but i think the accent making it impossible for me to understand each word very clearly. But anyways thank you for sharing your knowledge with us :) God bless you
You can slow down the video if needed.
Oh God! You reply very quickly! Thanks a lot man! You are a blessing ❤️
Breeze bro breathe
Not criticizing, cause I love your content and it matches what I have seen and am seeing in the industry in the past 10 years, but it is noticeable that you tend to use the word "basically" too often. This gets the attention of recruiters for some weird reason. Kudos for going over why you are leaving the old job and reasoning your desire to take on the new position. Something that so many candidates forget to do
Depends who it is. Some people don't like the word basically. I definitely agree with you.
I agree with this statement, being hispanic americans i've noticed we tend to use the word basically a lot to describe things, my English professor pounded it out of me and during presentations lol He was a real nut case on extending our vocabulary.
Lol. I changed my vocabulary throughout the year. Got better now actually. But I agree with you.
You've never met my friend Joel Lado. He has found a way to use "Basically" as a response for nearly any possible response or emotion expressed in existence. No matter what the topic or question, he replies, "Basically". It's his favorite word & a one-size fits all for him. At least most people just use it slightly in excess like Kev, and not like my friend.
• What brought you into working in help desk roles?
• How important would you say customer service is?
• How beneficial do you think a help desk is to a company?
• How important are IT skills in a service desk role?
• Where do you find motivation in a help desk role?
• Are you able to work weekend shifts?
would you plz make a video on these questions plz
maybe.
@@KevtechITSupport will appreciate this effort bro
Could you use better mic in next videos?
Old video, watch my other videos.
Hey Kevin! do you respond via email? definitely could use some advice on a transition.
Everyone on discord. Discord on my youtube page and most of my newer videos.
I kinda feel like you talk way too fast / too much in this video and kinda repeat the same thing over and over.
Slow it down a bit and talk about yourself as well, you only mentioned your working experience
They don't want to hear about yourself. They want to hear about your work experience. That's the point of tell me about yourself. We talk about tech related stuff and how your a good fit for the role. You can also slow down the video using RUclips setting slow mode.
@@KevtechITSupport I disagree. The recruiter would be interested in you showing that you understand the concepts, but really not interested in how you add someone to a security group or how you unlock an account. Social skills are more important than tech skills, cauz that someone can teach you
Tell me about yourself is where you talk about your lab experience and why your the perfect candidate for the role. Of course you need people skills. I never said that's not important but you need to show them that your familiar with the technology as well. That's why we do home labs. Job recruiter is different from a hiring manager.
bro ur just rambling, just timestamp where you answer the questions
The beginning of the video is important to someone brand new to IT because they think tell me about myself means to talk about their personal life. Skip to the part of the video where I answer the question 2:08 . If I talk about something it's for a reason not because I'm rambling.
Hi Kev,I have 2 question which is from active directory.
1.How do we take a call with a user who forgot domain password and unable to login to account while working from home!!pls note he wont come to office.
2.what do we do if a user moved out of domain while working from home!
Thanks.
I answered this question in another video. You would reset the password but first confirm that it's him and reset it. Company laptops use vpn but also depends how the company is set up. 2nd question you would login to vpn on the laptop, remove the pc from the domain and add it back by connecting as a local user account.
@@KevtechITSupport ohh wow that's super quick,...but as it is part of domain,and not syncing with Directory or controller,would it be effective if we reset password!,user unable to login and connect to VPN either.
Could you please share me the link!if you don't mind
@@joyaljosephvj2291 if vpn set up on the pc than they would just use the new password you reset it too for the login for vpn to work. Than they can change on their own. That's how it works in an IT environment. Doesn't need to talk to the domain controller to reset the password if the vpn set up correctly.
@@joyaljosephvj2291 this is the one if a pc falls off the domain, common tech issues in helpdesk ruclips.net/video/EA0ZnH4Rhm0/видео.html
Thank You Kevin. I just added you in LinkedIn
So for those without IT support experience how can one scale through
Build a home lab related to IT Support and add those skills to your resume