SERVICE DESK INTERVIEW QUESTIONS & ANSWERS! (Service Desk Analyst, Help Desk & IT Service Desk Jobs)

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  • Опубликовано: 25 ноя 2024

Комментарии • 247

  • @CareerVidz
    @CareerVidz  4 года назад +17

    Get the ANSWERS! passmyinterview.com/21-great-answers-to-tough-interview-questions/

  • @dh8822
    @dh8822 2 года назад +96

    I just want to say that this video helped me out massively. Had an interview today and was offered the job the very same evening. Looking forward to starting my IT career

    • @CareerVidz
      @CareerVidz  2 года назад +3

      That is brilliant to hear! :) Congratulations!!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @Mounika47
      @Mounika47 Год назад

      ​@@CareerVidzHi Sir,
      Kindly share the service desk trainings

    • @MsEssance
      @MsEssance 9 месяцев назад +1

      Amen 🙏🏽

    • @MohdKhan02
      @MohdKhan02 4 месяца назад

      I have interview in 3/4 days can you please help me

  • @LGOcio-z3h
    @LGOcio-z3h Месяц назад +4

    Thanks be to God, I found this video 2 days ago. I had an interview yesterday for an IT Service Desk role. Today, they sent me an email saying that I got the job! Thank you!

    • @CareerVidz
      @CareerVidz  Месяц назад

      Amazing news, congratulations! I have created a video for you that will be extremely helpful in your new position: ruclips.net/video/znku_lZ8mA4/видео.html.
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @ernestaparitv
      @ernestaparitv 22 дня назад

      Can you please share your experience I have mine tomorrow

    • @hmmmmmm3509
      @hmmmmmm3509 13 дней назад

      ​@@ernestaparitvHow did ur interview go, i have mine tomorrow😭

    • @ernestaparitv
      @ernestaparitv 13 дней назад

      @@hmmmmmm3509 it was unsuccessful sadly

  • @nhlanhlanzama31
    @nhlanhlanzama31 3 месяца назад +7

    I'm back again 3years later and I want to thank you for your amazing assistance ❤ I clapped another job offer

    • @CareerVidz
      @CareerVidz  3 месяца назад +2

      Excellent news! Congratulations on your new role! :) I have created a video for you that will be extremely helpful in your new position. Please access it using this link: ruclips.net/video/znku_lZ8mA4/видео.html.
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @nhlanhlanzama31
      @nhlanhlanzama31 3 месяца назад

      I will check it out. Thanks! ​

  • @TalentSpotter83
    @TalentSpotter83 6 месяцев назад +5

    I had an interview today for a service desk role after watching your video last night as prep and I was offered the job not long afterwards. Thank you very much Richard.

    • @CareerVidz
      @CareerVidz  6 месяцев назад +1

      Wonderful! This is great news! I wish you all the best in your new role! :) I have put this video together for you to help you in your new role: ruclips.net/video/znku_lZ8mA4/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @TalentSpotter83
      @TalentSpotter83 6 месяцев назад

      @CareerVidz thanks Richard. It's a role I had worked before but I hadn't been doing much since and decided I needed a restart and go back where I can have good career progression and prospects.
      Your video was a really good refresher as well as showing things I wouldn't have considered. So thanks again. I did already subscribe and I shall watch your other video. All the best and keep inspiring!

  • @giovanabusto9436
    @giovanabusto9436 4 года назад +98

    I got a job because of your videos thank you wow!

    • @CareerVidz
      @CareerVidz  4 года назад +2

      Brilliant! Well done :)

    • @deepikagm9785
      @deepikagm9785 3 года назад

      Where u got?!

    • @anithalakshmianitha8195
      @anithalakshmianitha8195 3 года назад

      @@deepikagm9785 for me interview gonna happen...at 11 am today.🤗

    • @deepikagm9785
      @deepikagm9785 3 года назад

      @@anithalakshmianitha8195 how's ur interview?!

    • @anithalakshmianitha8195
      @anithalakshmianitha8195 3 года назад

      @@deepikagm9785 its was easy only in technical questions ..but still waiting for result..i m lagging english communication so...let's see✌

  • @michaelsanchez8633
    @michaelsanchez8633 3 года назад +23

    I have applied for a service desk role and i aced it thanks to this video. You’ve helped me out so much. Thank You :)

    • @CareerVidz
      @CareerVidz  3 года назад

      Fantastic! Pleased I could help - best of luck for the future :D
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @vamsispy7355
      @vamsispy7355 2 года назад

      Hi Michal Sanchez. I have interview on next week for the role service desk can u please help me what did they asked you.

  • @zaidaldhahi8895
    @zaidaldhahi8895 4 года назад +22

    Every time I have an interview, I find myself watching one of your videos. Thanks a lot for this channel and keep it up!

  • @harshanad7272
    @harshanad7272 4 года назад +38

    Happy to say that I have passed through a tough interview because of this video. Thank you Sir!!!!

    • @CareerVidz
      @CareerVidz  4 года назад +1

      Well done. That's great news and thanks for letting me know! :)

    • @Meandmyrandomthings-18
      @Meandmyrandomthings-18 4 года назад +1

      in wipro??

    • @millie7035
      @millie7035 4 года назад

      Congratulations

    • @HariKrishnan-rl7gy
      @HariKrishnan-rl7gy 4 года назад

      @@Meandmyrandomthings-18 I have a wipro service desk interview today lol

    • @pratik2998
      @pratik2998 4 года назад

      @@HariKrishnan-rl7gy did you pas the interview??

  • @Mell8891
    @Mell8891 4 года назад +20

    Sooooooo I got the job!!!!!! And I owe it to your very informative videos, this exact one in particular. Thank You so very much for all these wonderful tips.

    • @CareerVidz
      @CareerVidz  4 года назад +2

      Great job!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @Mell8891
      @Mell8891 4 года назад

      Ok i will definitely do that

    • @durgaprakash8682
      @durgaprakash8682 2 года назад

      @@CareerVidz Sir what is the in hand salary for DXC Global service desk role.

  • @faithojeabulu3665
    @faithojeabulu3665 7 месяцев назад +3

    Thank you so much for the question and answer. used this as a guide for my interview today. got my offer as a service desk analyst !!

    • @CareerVidz
      @CareerVidz  7 месяцев назад

      Wonderful! This is great news! I wish you all the best in your new role! :) I have put this video together for you to help you in your new role: ruclips.net/video/znku_lZ8mA4/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @kaurheir
    @kaurheir 3 года назад +11

    You are a champion, you gave me so much confidence with your video that I got the job by speaking fluently and confidently. 🙂

    • @CareerVidz
      @CareerVidz  3 года назад +3

      Wonderful!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @Mystrodon1
    @Mystrodon1 4 года назад +11

    Smashed my interview and got the job thanks to the video

    • @CareerVidz
      @CareerVidz  4 года назад

      Congratulations!! Really pleased to hear this! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you and I wish you all the best in your new job! Richard 🙏😊

  • @majesticblasian651
    @majesticblasian651 2 года назад +4

    As somebody who frequently deals with difficult customers, I can attest to you that I do indeed take nates as they spoke to me.

  • @purnikamishra2944
    @purnikamishra2944 4 года назад +11

    Yesterday, i notified for my service desk interview. I think this will be gonna helpful for me. Thank you sir. 💜

    • @CareerVidz
      @CareerVidz  4 года назад +1

      All the best

    • @sailatha3483
      @sailatha3483 3 года назад

      Could u plz share ur interview experience?

  • @thandojiji4944
    @thandojiji4944 Год назад +2

    i am actually having a interview in 2 hours time and i am taking notes now

    • @CareerVidz
      @CareerVidz  Год назад

      GODO LUCK
      Watch this video too: ruclips.net/video/wexzvClUcUk/видео.html
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @Piccollo89er
    @Piccollo89er 4 года назад +5

    I got one of these tomorrow, banking on your 20 years of experience.

    • @CareerVidz
      @CareerVidz  4 года назад +2

      Good luck!

    • @Piccollo89er
      @Piccollo89er 4 года назад +8

      @@CareerVidz woohooo, i got through man!!!! ✨✨✨😇☮️ I join soon. 😇☮️

  • @nirvfan81
    @nirvfan81 3 года назад +9

    Thumbs up. Right to the point, and quality audio unlike a lot of others with this same subject. Thanks for this Sir.

    • @CareerVidz
      @CareerVidz  3 года назад

      Glad it was helpful!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @UserMS101
    @UserMS101 4 года назад +16

    Thank you so much for this video. I excelled in my first interview thanks partly to this video. I have 2 more to come and I hope I can continue the path of success. Brilliant stuff.

  • @SP00KY-HALLOWEEN
    @SP00KY-HALLOWEEN 3 года назад +8

    Thank you so much I pass my interview just because of you first question was how to deal with difficult user

    • @CareerVidz
      @CareerVidz  3 года назад

      This is amazing news, congratulations on passing your interview!!!

  • @ntokozongcobo2764
    @ntokozongcobo2764 4 года назад +5

    I am gonna be doing a Service Desk Analyst interview tomorrow, i enjoyed your video and I still you're doing a great job. I will share your video on LinkedIn and I promise to come back and tell how it went with the interview. Wish me luck

    • @CareerVidz
      @CareerVidz  4 года назад

      GOOD LUCK! I hope you PASS!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @ntokozoskhosana6322
      @ntokozoskhosana6322 Год назад

      Hey Ntokozo I hope you got the job I want to break into IT. Let's get connected if you don't mind.🙂

  • @nhlanhlanzama31
    @nhlanhlanzama31 3 года назад +4

    I got the job, thank you so much Richard. YOU ARE THE BEST!!!

    • @CareerVidz
      @CareerVidz  3 года назад +1

      Congratulations!!! I wish you all the best in your new role 😊

  • @gramps8064
    @gramps8064 2 месяца назад

    Got an Interview on thursday and this video has massively helped settle my mind in regards to possible answers. Will be back to update afterwards haha. either way, Great Video!!!!!

    • @CareerVidz
      @CareerVidz  2 месяца назад

      Best of luck! I have some great interview videos here for you which have been helping people pass their interviews:
      1. Top 30 Interview Questions: ruclips.net/video/dHTgzj7owFc/видео.html
      2. How to Pass a Job Interview: ruclips.net/video/5oXMr8ZRJiw/видео.html
      3. Behavioural Interview Questions and Answers: ruclips.net/video/RFqO4cZfp80/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @gabrielvanderstruijk5904
    @gabrielvanderstruijk5904 3 года назад +2

    Thank you so much. i will spend the rest of my evening learning from your channel.

    • @CareerVidz
      @CareerVidz  3 года назад

      Happy to have helped! Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @AxelZB1992
    @AxelZB1992 3 года назад +3

    I have a project interview later! I hope I'll get the job offer. Thanks for the tips! 😊

    • @CareerVidz
      @CareerVidz  3 года назад

      Good luck! You've got this! Please let me know how you get on 😊

  • @abasmulud2440
    @abasmulud2440 2 года назад +2

    Thank you very much man i watched this video before the interview and i had a positive conference 🙏

    • @CareerVidz
      @CareerVidz  2 года назад

      Glad to hear that! Please let me know how you get on!

  • @maryg4569
    @maryg4569 2 года назад +3

    wow, thanks alot I passed the I.T service desk interview with the help of your video🎊🎊

    • @CareerVidz
      @CareerVidz  2 года назад

      Glad it helped!
      Watch this video too: ruclips.net/video/KCm6JVtoRdo/видео.html
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @WenksYow
    @WenksYow 8 месяцев назад +2

    Wish me luck.. later will be my servicedesk interview

    • @CareerVidz
      @CareerVidz  8 месяцев назад

      Best of luck! You've got this! I do have these last minute interview tips for you: ruclips.net/video/6bJTEZnTT5A/видео.html and this one: ruclips.net/video/aVs_NnSoPtQ/видео.html
      Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @akyblue
      @akyblue 2 месяца назад

      How did you do?

  • @isaacquesadacalderon5937
    @isaacquesadacalderon5937 9 месяцев назад +1

    Thanks! I just got the job.

    • @CareerVidz
      @CareerVidz  9 месяцев назад +1

      Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: ruclips.net/video/znku_lZ8mA4/видео.html
      I wish you all the best in your new role! :)
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @mybronco5437
    @mybronco5437 3 года назад +1

    Hi Richard, I enjoyed the video, I'm going to be a bit harsh with you here. I have been involved with Desks and Support for over 30 years and have hired hundreds of employees. Honestly I would be suspicious and leery of the answers to the interview questions that you provided, they are over the top and "show boating". I would question someone who uses phrases like "perfect" and "brilliant". I look for honesty and humility. Good answers include phrases like "I like to solve problems", "I like working with people", "I can see myself working well here with your team", and "I enjoy helping people over the phone". Another point, the answers really didn't respond to "tell me about yourself", this is a red flag when someone doesn't want to talk about themselves.

    • @CareerVidz
      @CareerVidz  3 года назад

      Thanks for your feedback!

  • @jhonnielorbuda9331
    @jhonnielorbuda9331 3 года назад +3

    I having an interview this coming wednesday from the company "Accenture" goodluck to me

    • @CareerVidz
      @CareerVidz  3 года назад

      Good luck! Please watch this too: ruclips.net/video/Vtnc4hopskw/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @jhonnielorbuda9331
      @jhonnielorbuda9331 3 года назад

      @@CareerVidz wow thank you so much, sire i would do subscribe

  • @ashishthakar4304
    @ashishthakar4304 2 года назад +2

    Thanks Richard for this video of the top question which has been asked in the Interview and ready to hear more of this type of videos

    • @CareerVidz
      @CareerVidz  2 года назад

      Glad it was helpful! Great, I have this for you next then also: ruclips.net/video/tgrJ6Lirk2w/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @xan1613
    @xan1613 2 года назад +2

    Great video. I'll edit these responses to something I feel comfortable saying.

    • @CareerVidz
      @CareerVidz  2 года назад +1

      Cheers
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @kirkbanton9181
    @kirkbanton9181 4 года назад +5

    Sir Richard can you do a video on Medical technologies. The people that works in the medical laboratory.
    I am currently sending out resume.

    • @CareerVidz
      @CareerVidz  4 года назад +1

      Hey, thanks for the suggestion - leave it with me and I will add this to the list of ones to create. Have a good evening :)

  • @RAJUBHAI-ww7em
    @RAJUBHAI-ww7em 2 года назад

    Applied for interview will let you know what happens soon hope this video would help me a lot

  • @rvx5818
    @rvx5818 11 месяцев назад

    These are great tips! Love your work! 👏

    • @CareerVidz
      @CareerVidz  11 месяцев назад

      Glad you like them! When's your interview?

  • @doSteps
    @doSteps 4 года назад +5

    Just dropped by to say: You are amazing!!!!

    • @CareerVidz
      @CareerVidz  4 года назад

      Thank you! I really appreciate that :)

  • @carlbailey50
    @carlbailey50 3 года назад

    This is just addressing the customer service side of the job. I was expecting better.

    • @CareerVidz
      @CareerVidz  3 года назад

      Oh no! I am so sorry for wasting your time.

  • @SultanSaeed_99
    @SultanSaeed_99 3 года назад

    I have a service desk analyst interview at 11am on Wedesnday (two days time). Hopefully your video leads me to the job! I will update this comment on my experience.

    • @CareerVidz
      @CareerVidz  3 года назад

      GOOD LUCK!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @nuray3689
      @nuray3689 3 года назад

      How was your interview?

    • @SultanSaeed_99
      @SultanSaeed_99 3 года назад

      @@nuray3689 I thought it went well. They were impressed with one of the questions I asked which has been suggested by Richard “what advice would you give the successful candidate”
      Unfortunately though they said they preferred another candidate since they provided more detail and had more experience. I have another interview tomorrow, fingers crossed.

    • @SultanSaeed_99
      @SultanSaeed_99 3 года назад +4

      @@nuray3689 Update. Ive got a job!

    • @muztalks5403
      @muztalks5403 2 года назад

      @@SultanSaeed_99 well done Sultan

  • @ZakiyaKhanamOfficial
    @ZakiyaKhanamOfficial Год назад

    My Eng Communication is not so good but I Wish This vedio will help me To get This Job position

    • @CareerVidz
      @CareerVidz  Год назад

      Thanks for your comment! I would be happy to help here and I have three great videos for you:
      1. How to Speak English Fluently in a Job Interview: ruclips.net/video/6sbxwoClRSo/видео.html
      2. Top 7 English Words and Phrases: ruclips.net/video/OrltD-nT4i8/видео.html
      3. English Sentences to use: ruclips.net/video/sMfyW7Y-n7k/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @chiamakaiyke-okoye823
    @chiamakaiyke-okoye823 3 года назад

    Thank you!, may God bless you.

    • @CareerVidz
      @CareerVidz  3 года назад

      Thank you too!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @stillettodiva
    @stillettodiva 4 года назад +2

    These q and a are very helpful. Thank you

    • @CareerVidz
      @CareerVidz  4 года назад

      You are welcome - thanks :)

  • @antoniobridgeforth2362
    @antoniobridgeforth2362 3 года назад

    I’m definitely studying this video. I want this job bad.

    • @CareerVidz
      @CareerVidz  3 года назад +1

      THANKS!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @mihawksal5580
    @mihawksal5580 4 года назад +3

    Sir Richard can u plz make a video for Chemical engineering interview?
    i have an interview next week.

    • @CareerVidz
      @CareerVidz  4 года назад +1

      Hey, sure thing... I will add it to my list to create. In the meantime, I do have an engineering video here: ruclips.net/video/3lFwj1eT3BI/видео.html&t

  • @Sass269
    @Sass269 4 года назад +4

    This is really good. Thank you.

  • @shahidbaig8084
    @shahidbaig8084 3 года назад

    simply great help and advice in the video

    • @CareerVidz
      @CareerVidz  3 года назад

      MANY THANKS!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @Asadkhan-ss7kx
    @Asadkhan-ss7kx 4 года назад +2

    Fantastic answer's. Thanks 😊

  • @NeoAce016
    @NeoAce016 Год назад

    very helpful, thanks a lot! :)

    • @CareerVidz
      @CareerVidz  Год назад

      You're welcome! When's your interview?

  • @jackbriant1244
    @jackbriant1244 Год назад +4

    Would this be the same for the NHS as a Service Desk Analyst?

    • @CareerVidz
      @CareerVidz  Год назад

      It will certainly help :) Do you have an interview coming up? :)

  • @marcelobaez773
    @marcelobaez773 Год назад +1

    I work at a service desk, and I would like to know how the people in that picture are so happy. xD

  • @clarissenoubaissem2532
    @clarissenoubaissem2532 2 года назад

    👏👏👏 very excellent, thank you so much

  • @goodday7099
    @goodday7099 Год назад

    Thank you so much!

    • @CareerVidz
      @CareerVidz  Год назад +1

      You're most welcome! When's your interview? :)

    • @goodday7099
      @goodday7099 Год назад

      @@CareerVidz it was yesterday..they've advised that i should be hearing regarding the result within 2 weeks...kinda anxious. But, thank you for replying, your video was very helpful. hopefully i do get the job

  • @ZakiyaKhanamOfficial
    @ZakiyaKhanamOfficial Год назад +1

    Thank you so much for this vedio

    • @CareerVidz
      @CareerVidz  Год назад +1

      You're welcome! Here are some great customer service interview questions I recommend you prepare for:
      1. ruclips.net/video/Dxlj0asjE4w/видео.html
      2. ruclips.net/video/90vBHUlTxh4/видео.html
      3. ruclips.net/video/YY7NFNMiQN4/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @ZakiyaKhanamOfficial
      @ZakiyaKhanamOfficial Год назад

      @@CareerVidz Yes

  • @dr97
    @dr97 4 года назад +5

    Good morning Richard, if I e-mail you across my job spec would you be able to tell me what questions you think I’ll be asked at the interview on Monday? Any help would be much appreciated. I am willing to pay.

  • @garylove2836
    @garylove2836 2 года назад +2

    It’s bad enough you have to pass the A+ and now you have to pass this interview they should make a test for the interview as well😂😂

  • @siracida2564
    @siracida2564 Год назад

    Very informative video...

    • @CareerVidz
      @CareerVidz  Год назад

      I hope it helps! Do you have an interview coming up? :)

  • @shania2793
    @shania2793 4 года назад +2

    What if I don’t have any experience? How would I answer “Describe a situation where you took ownership?”

    • @CareerVidz
      @CareerVidz  4 года назад +3

      This:ruclips.net/video/sleEVUxIFU4/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @alexnistor5268
    @alexnistor5268 4 года назад

    Big thank you Sir !!!

  • @akme2d
    @akme2d 3 года назад

    Beautiful. Thank you

    • @CareerVidz
      @CareerVidz  3 года назад

      Thank you too!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @leemamiah3539
    @leemamiah3539 4 года назад

    Hi can you do a video on mmi interview for healthcare professionals such as speech therapy. I have a selection day in a couple of days and would love a video Thank you !

  • @maythamalzarqani3962
    @maythamalzarqani3962 4 года назад

    thank you

  • @navyasing1111
    @navyasing1111 3 года назад +2

    Is this useful for 1 year experience candidates

  • @yusufrazakhan2443
    @yusufrazakhan2443 3 года назад

    really helpful thanks

  • @TIM000S
    @TIM000S 4 года назад +1

    Hi
    I passed my first interview. Thanks for your video. I have another interview next week. Any tips?

    • @CareerVidz
      @CareerVidz  4 года назад

      Thanks! Is it for a second interview? Here it is: ruclips.net/video/QkOo1LYGJNk/видео.html

    • @TIM000S
      @TIM000S 4 года назад

      Hi Richard
      First interview was one way interview. So this will be first one to one interview.
      Thanks

  • @mbeno90
    @mbeno90 2 года назад

    So you suggest we just lay off your story as our personal experience? About the ownerhip of the situation

    • @CareerVidz
      @CareerVidz  2 года назад

      No, it is a good example of what you can say. You must be honest, but can you tailor this answer to your own experience?

    • @mbeno90
      @mbeno90 2 года назад

      I see your point, thank you for clarification.

  • @vigneshsai4353
    @vigneshsai4353 2 года назад

    As A fresher, what is the answer for why should we hire you? Can you please get me through it...

    • @CareerVidz
      @CareerVidz  2 года назад

      OK ruclips.net/video/SnAqAdUexb4/видео.html
      Watch this video too: ruclips.net/video/wexzvClUcUk/видео.html
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @simranishaan7
    @simranishaan7 3 года назад

    Hi Richard,
    Your videos are really helpful. Thnak you so much.
    Q. What will you so if your customers call you after working hours. How will you respond to them?

    • @CareerVidz
      @CareerVidz  3 года назад

      How would you answer this?

  • @connoisseur1015
    @connoisseur1015 4 года назад

    Thanks

  • @siracida2564
    @siracida2564 Год назад

    Selling,selling,selling........selling

    • @CareerVidz
      @CareerVidz  Год назад

      Have you got an interview coming up?

  • @antoniobridgeforth2362
    @antoniobridgeforth2362 3 года назад

    I got the job

    • @CareerVidz
      @CareerVidz  3 года назад

      WELL DONE!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @jessalyndaniels8844
    @jessalyndaniels8844 2 года назад

    I have a question; how would you answer ‘tell me about your previous help desk role experience?’

    • @CareerVidz
      @CareerVidz  2 года назад

      OK:
      1.ruclips.net/video/Bz9H8nErdDY/видео.html
      2.ruclips.net/video/4a3umG0mvrY/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @mohamedthameem1566
    @mohamedthameem1566 3 года назад +1

    Useful

    • @CareerVidz
      @CareerVidz  3 года назад

      Glad you think so! :)
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @romanbhandari65
    @romanbhandari65 2 месяца назад

    Hi, is there any resume for this role? if yes can you make the video for that too?

    • @CareerVidz
      @CareerVidz  2 месяца назад

      Thanks for the suggestion! I have this to help: ruclips.net/video/3agP4x8LYFM/видео.htmlfeature=shared
      If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @nagarapurakeshreddy5791
    @nagarapurakeshreddy5791 2 года назад

    HAha I was expecting some Service desk interview question unlike the basic questions of self introduction and why we can hire you... remove the thumbnail and keep basic interview questions. Thank you.

    • @CareerVidz
      @CareerVidz  2 года назад

      These questions are asked in Service Desk interviews

  • @user-el2rh6kw7t
    @user-el2rh6kw7t 3 года назад

    Looking for IT( help desk, SQL, and AWS cloud practitioner interview questions /answer )

    • @CareerVidz
      @CareerVidz  3 года назад

      SURE:
      1.ruclips.net/video/l_dph6Qu4LA/видео.html
      2.ruclips.net/video/UN8PQgPKF5Q/видео.html
      3.ruclips.net/video/Tw8fLnF4UNM/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @alitajohn4152
    @alitajohn4152 4 года назад

    YOU ARE GOD 🤸🏻‍♀️⭐️🕊

  • @puransingh-sx2tk
    @puransingh-sx2tk 4 года назад

    Hi Richard, can you please help me with this question if interviewer ask " tell me any positive or negative feedback you got from your manager. " so what will be my answer in a positive way

    • @njas8303
      @njas8303 4 года назад

      u r technically sound , u solve many issues
      negatives : could u come up with some training documents , u promised to do that last month, u need to more faster , u need gel well within the team

  • @studiotech6194
    @studiotech6194 3 года назад

    Good morning
    Have interview coming up in next couple of days. "Home valued behaviours ( Accountable, commercial, caring and Energised)" under under 1st line support I need help please?

  • @oumabambo4418
    @oumabambo4418 2 года назад

    Hi there, questions to ask the interviewer?

    • @CareerVidz
      @CareerVidz  2 года назад

      Sure ruclips.net/video/FoL78P2fwdk/видео.html

  • @harshadatarange6160
    @harshadatarange6160 2 года назад

    Hello Sir can you please tell me what exactly work in accenture query management post and it's actually helpful for IT graduate students

    • @CareerVidz
      @CareerVidz  2 года назад

      SURE: ruclips.net/video/Vtnc4hopskw/видео.html

    • @harshadatarange6160
      @harshadatarange6160 2 года назад

      @@CareerVidz sir actually I am asking that is query management post is not for IT student na...if I am selecting for this post then after the workstation of this post is related IT or anything else

  • @ma.christinaitulid4545
    @ma.christinaitulid4545 3 года назад

    Hello do u have any interview video for fresh graduates?

    • @CareerVidz
      @CareerVidz  3 года назад

      SURE: ruclips.net/video/MOsxGdyNqsw/видео.html

  • @qusayahmed7500
    @qusayahmed7500 4 года назад +1

    Hi I’m an Computer Science graduates an I have an interview next week so I’m preparing now , I never work at similar position before is it easy to pass the interview? And all ya wish me good luck pls

    • @njas8303
      @njas8303 4 года назад

      yaa good luck ..

  • @subbarayuduganjikunta5110
    @subbarayuduganjikunta5110 3 года назад

    Is this useful for wipro company

  • @sheriffsammo5001
    @sheriffsammo5001 4 года назад

    It would have been best if you had said in your presentation that the download is at a fee

    • @CareerVidz
      @CareerVidz  4 года назад

      I know... but then I'd be working for nothing!

  • @sunny19886
    @sunny19886 3 года назад

    i got job interview for Service Desk Analyst Endpoint job, will these help also? whats the best way to practice for the questions please advise? I currently work at Service Desk Operator

    • @CareerVidz
      @CareerVidz  3 года назад

      Hi, thank you for your comment. Yes, these questions will be very helpful! Please also use these:
      1. ruclips.net/video/ISkcAaHn-CM/видео.html
      2. ruclips.net/video/LWPEH5rUAoE/видео.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @hp-lk3gz
    @hp-lk3gz 3 года назад

    Service desk role is day shift or night shift.

  • @jae3100
    @jae3100 4 года назад

    What qualifications do u need to become a metropolitan COp?

    • @CareerVidz
      @CareerVidz  4 года назад

      Here you go: www.how2become.com/blog/metropolitan-police-officer-selection/

  • @deepikagm9785
    @deepikagm9785 3 года назад

    is there any online test for service desk role in accenture?

    • @CareerVidz
      @CareerVidz  3 года назад

      Not sure... depends on the role ruclips.net/video/Vtnc4hopskw/видео.html

  • @baggyBr33ks
    @baggyBr33ks 3 года назад

    quite unrealistic to remember all these answers without reading from a prompt sheet no?

    • @CareerVidz
      @CareerVidz  3 года назад

      Yes, probably... make them your own and shorten if necessary.

  • @MrRawUK
    @MrRawUK 2 года назад

    None of the questions are technical though? This is quite generic.

    • @CareerVidz
      @CareerVidz  2 года назад

      What technical questions do you need?

    • @MrRawUK
      @MrRawUK 2 года назад

      @@CareerVidz It's not what i need as such. Just thinking of someone going for a 1st line job. Your video is super helpful but it's more generic call center stuff. No tech questions are here?

  • @vigneshwarana4335
    @vigneshwarana4335 3 года назад

    Hi I want to know service desk role is a IT or BPO

    • @CareerVidz
      @CareerVidz  3 года назад

      SURE: ruclips.net/video/Tw8fLnF4UNM/видео.html

  • @shreevidhya1025
    @shreevidhya1025 3 года назад

    Hi sir is this enough to get the job for 2019 passout be fresher

    • @CareerVidz
      @CareerVidz  3 года назад

      This should certainly help! Is there anything specific you're unsure of?

  • @TheMaverickq
    @TheMaverickq 2 года назад

    So no technical questions...ok

    • @CareerVidz
      @CareerVidz  2 года назад

      No, you should know the technical stuff yourself!

  • @sanaparveen9976
    @sanaparveen9976 3 года назад

    Does this position need computer skills?

    • @CareerVidz
      @CareerVidz  3 года назад

      Yes it does!

    • @sanaparveen9976
      @sanaparveen9976 3 года назад

      @@CareerVidz can u tell me what computer skills are required

  • @majjigayathri883
    @majjigayathri883 3 года назад

    Is service desk role is IT or BPO??

  • @Sr-sk5cz
    @Sr-sk5cz 2 года назад

    I am also searching for same job any 1 can help me..

    • @CareerVidz
      @CareerVidz  2 года назад

      GOOD LUCK!
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @ryan39584
    @ryan39584 2 года назад

    lol, the only question they are going to ask you deal with competency of doing the job for minimum wage. It's either this or work at fast food. Be yourself, know what you're applying for and be able to answer their technical questions. The amount of time you spend trying to get ready for this stupid interview could be spent else ware like getting a IT cert

    • @CareerVidz
      @CareerVidz  2 года назад +2

      Why do you assume that you'll get the job just because you can answer the technical questions? Preparation makes such a difference and there are only limited spaces available for each advertised position, you'd be silly not to prepare.

  • @magdalenadrzumska9263
    @magdalenadrzumska9263 2 года назад

    Haha I can take extra hours, if you guys think someone will pay you for that then wake up :D