I settled with a safe I couldn’t close for years before I tried to figure it out again recently. Long story short, just had to change batteries. Keypad still worked, lit up, beeped, LED came on, and most of all, low battery indicator light never came on once. But don’t rule it out. Changed batteries and works like a charm again.
You accidentally turn the double lock key on left. You need to turn the double lock key clockwise to the right and leave it there. Then put your personal code or manufactory code. Try to close by rotating the handle down.Hope it will help...GoodLuck. 1:211:21
For me, I inserted the key and lined it up with the “lock” icon and turned it to unlock it. Then I was able to turn the handle and the 4 bars when back into place.
You're the man! This is what finally worked for me. Batteries were low also but working the key and handle right after typing in the code, BAM opened. Batteries were down to 1.35 volts each, new alkaline are 1.54 volts typically. The low battery light never came on. I keep my pain medications locked up because I'm one those responsible patients. Anyways I was fucked as there is no way to replace them until my next refill date, my severe arthritic joints thankyou too! Thanks for sharing.
@@MikeJ-dx2fe Replace them, the next time it might not work as in my case. As soon as I got it opened, I changed them. The low battery indicator on these safes are not reliable.
Once it’s open, you need to make sure the lever is pulled up as much as it can. Then type your passcode in, and you’ll be able to turn the handle again. Had this same issue
If you changed batteries and it’s a handle problem. Make sure key is on unlock turn. Then punch in code to unlock. If doesn’t work try turning to lock then unlock then hit the code.
Just unplug the solenoid in the back and use the key to open it. Seem like you have a bad solenoid or the handle me mechanism in back is catching the solenoid
My safe isn't opening but it's a dial code and key system with the key in the unlock position it will not open with the combo even though it used to. Safe is a couple months old
@@twistedwhiskers8776 Good luck. Hardened steel and inches of concrete. I was ready to take a cutting torch to mine until I entered the code while throwing the handle and key at the same time and it worked.
Does anyone know how to get the key out?? I barely bought this safe and I inserted the key bc I thought it be able to close the safe since the handle wasn’t working but now the key is stuck too☹️
Open the door all the way, there is a switch similar to the refrigerator that turn off the light went it close. Push that bottom and will let you close it.
I settled with a safe I couldn’t close for years before I tried to figure it out again recently. Long story short, just had to change batteries. Keypad still worked, lit up, beeped, LED came on, and most of all, low battery indicator light never came on once. But don’t rule it out. Changed batteries and works like a charm again.
I did too I didn’t watch how I just gave it a shot
I was freaking out for almost a week, read your comment 🤯 IT WORKED! Thank you!
You accidentally turn the double lock key on left. You need to turn the double lock key clockwise to the right and leave it there. Then put your personal code or manufactory code. Try to close by rotating the handle down.Hope it will help...GoodLuck. 1:21 1:21
Thank you!! I just had the same issue, and what you said worked! Thanks for posting this! I would have never figured that out.
Thank you.! I had the same problem.! it worked thank you again for posting this comment
You just helped me with my problem!! Thank you. As we would say in Australia. “You are a champion “ 🇦🇺
same! Thank goodness!
It actually helped to put in all new batteries
I had the exact same problem, no battery warning but I installed 4 new batteries and the handle worked like new again. Hope this helps. 🎉
battery change. boom. love you guys
For me, I inserted the key and lined it up with the “lock” icon and turned it to unlock it. Then I was able to turn the handle and the 4 bars when back into place.
You're the man! This is what finally worked for me. Batteries were low also but working the key and handle right after typing in the code, BAM opened. Batteries were down to 1.35 volts each, new alkaline are 1.54 volts typically. The low battery light never came on. I keep my pain medications locked up because I'm one those responsible patients. Anyways I was fucked as there is no way to replace them until my next refill date, my severe arthritic joints thankyou too! Thanks for sharing.
After putting in the code, you have to immediately pull down the handle. Do not wait.
Thanks it worked great.
You just saved us. Thanks a ton
Thanks. I had been struggling since long but your suggestion helped. Thanks a ton.
Thank you bro💯💯💪🏾
I simply just removed the tray holding the battery’s and insert it back into the code lock. The handle started to work again.
oh my goodness thank you! I was having the same issue and this worked!!!
Worked for me ! While its out , rotate the batteries. Can't hurt.
@@MikeJ-dx2fe Replace them, the next time it might not work as in my case. As soon as I got it opened, I changed them. The low battery indicator on these safes are not reliable.
I added new batteries and no response from the keypad. Any ideas???
The box inside you have to make sure is all the way pushback or it won’t close. Push it back with the key.
did you solve it? How?
Just use the key. That's what it's there for, not to unlock the safe, but to lock and unlock that handle.
You're welcome 🙂
Is this a 0.82?
I just bought a sentry with key and manual dial. IT WON'T LOCK. I'm frustrated
Once it’s open, you need to make sure the lever is pulled up as much as it can. Then type your passcode in, and you’ll be able to turn the handle again. Had this same issue
Same
LIFE SAVER
THANK YOU!!!!!
I just got the same problem. Cannot open
I have a smaller one didn't I break it???
If you changed batteries and it’s a handle problem. Make sure key is on unlock turn. Then punch in code to unlock. If doesn’t work try turning to lock then unlock then hit the code.
😊
Just unplug the solenoid in the back and use the key to open it.
Seem like you have a bad solenoid or the handle me mechanism in back is catching the solenoid
I have the same one don't kno the factory code n ate they all the same
Weak batteries will not activate it either and the low battery indicator is not reliable on these safes.
I purchased a battery tester and discovered that two of my AAA batteries were almost dead. Once I replaced them the handle opened correctly.
change to new batteries
My safe isn't opening but it's a dial code and key system with the key in the unlock position it will not open with the combo even though it used to. Safe is a couple months old
Same problem
use an angle grinder if you need to
Same problem here :(
@@twistedwhiskers8776 Good luck. Hardened steel and inches of concrete. I was ready to take a cutting torch to mine until I entered the code while throwing the handle and key at the same time and it worked.
I have same problem can any one help me
Batteries.
Say it loud and proud... CHANGE THE BATTERIES!
oh your gone most definitely need buy warranty or pay fee fa information
I’m having the same problem 🙄
Battery change solved the problem for me.
Does anyone know how to get the key out?? I barely bought this safe and I inserted the key bc I thought it be able to close the safe since the handle wasn’t working but now the key is stuck too☹️
I just had this happen what was the solution
We took out the batteries and pressed “c” then enter your passcode
Worked for me thanks 🙏
I am having the same problem. Nothing is working.
@@PJMitchem Not getting it to work either. Am going to return it for another brand.
you only have 4 seconds turn the hand try doing it right away after entering the code
Open the door all the way, there is a switch similar to the refrigerator that turn off the light went it close. Push that bottom and will let you close it.
3rd grade Grammer
@@super-chad8642 grammer isnt a word
🤣
@@super-chad8642 Second grade spelling?
That's for the light, just like your refrigerator.