Making a false report to the police is a crime in itself. The civil servant who did that should be suspended by the DWP and the police should prosecute them. If convicted, the civil servant should have their appointment terminated.
I've just discovered (though a letter from the DWP 'safe person unit') that I have my card marked as 'abusive and threatening'. I've never threatened anyone in my life. This service is supposed to be run without prejudice. Now I know there are people who work at the JC who's decisions are informed by these 'marks' on my file or case notes. These marks will ultimately have you discriminated against in their processes. These 'marks' should not be allowed unless someone has a history of resorting to violence. They decide that you are 'threatening' or 'abusive' because you asked questions or argued a point that may lead to a sanction if not sorted out. That's where they want to go. They want to lead you down the sanction route any way they can. Case in point. I had an appointment at my JC about 3 months ago and arrived 8 minutes early. I was asked to wait outside until my proper appointment time. I did this and by the time I got upstairs I had already been called. It took a while for them to realise I was there still waiting. When an adviser called me to her desk she immediately asked why I was late and went on to explain that it is important that I am punctual or this may lead to sanctions and that she will have to mark me down as being late. I was gobsmacked. I then explained that I have my smartphone with me and that it records geo location data through google. It knows where I am, what time I arrive, how long I'm there for, and what time I leave. It also knows what floor of the building I'm on and it records movements from the waiting area to her desk which is about 40 feet away. I asked her if I provided a printout from google will she then accept that I was 8 minutes early and not 40 minutes late? The look on her face was priceless. It was a bad start to a new adviser/client relationship. After more or less more of the same treatment for a further 5 minutes I told her, I would like to leave now if you have nothing further to discuss other than my punctuality. I got up and left. I think this would have marked my card as 'abusive and threatening'. This is not acceptable. I'm going to find out exactly what is 'marked' in my files through subject data access request. I can't wait to see what other lies they have marked on my file 😆
Oneday these buildings will close down or putin might bomb them down whatever comes first at the very least he will get rid of the vermin in the UK, that treat people in such a dire despicable manner in these job centres as the people are not struggling enough they have to make life even harder by treating people in such demeaning condecending manners. Oneday these people will end up with nothing.
Thank you for that info I have been trying for a long time to find out how much they earn. These DWP People act as if they are part of the high and almighty big earners of society when really and truly they earn a measly wage, they have no trade and are unqualified to act the way they do, as if they are something special which surely when they look in the mirror they must realize they are not. There is nothing wrong with earning a measly wage, having no trade, and having no qualification, but there is something wrong with these types of people making out they are something they are not. Back in the old days, you welcomed their stupidity. The trouble is now that some bright spark has given these stupid people power.
@@robertwilson7736who’s that the people who don’t work? Yes agreed, wouldn’t give them a penny. Crazy how they get entitled over having money given to them 😂 waste of space some people
There should be a written list of complaint procedures that the complainant should be given. She was trying to put him off the correct complaints procedure.
@ JAZZ MAN - Well spotted. She clearly knows her colleague has done something wrong and is trying to cover their arse. Not a good idea on her part because she will almost certainly get dragged into it and it will not end well if it is established impropriety/wrongdoing took place. Civil servants these days seem to have a mindset they are untouchable and have jobs for life. That is not entirely correct.
I'm in the process of making a formal complaint, regarding a member of Jobcentre staff. He broke the cardinal rule regarding data protection law, relating to myself. What's in my favour, is that this isn't the first time this has happened with a different client, & he was subsequently stopped from using the computers. What's in his favour he's been with the Jobcentre absolutely ages.
I've been banned from the jobcentre because they induced me into a panic attack, laughed at me then told me I posed a threat to the staff apparantly my file is marked or something and local authorities have been made aware. Apparantly I threatened to punch a member of staff which isn't true at all so they lied about me after mocking me. They also keep the same woman doing phone call appointments, although apparantly I made her distressed. If she's that distressed why would she want to keep making appointments?
This is a growing problem in the UK and its always going to get worse if the government is In power. The only way to stop the poverty in this country is if we all grouped up job center to job center single mums on the dole every one in poverty in this country need to come together and fight back cause thats the only way we will can stop this unless the
I found that playing by the book got me nowhere. Missed an appointment for the first time ever. Got six month sanction. Was lied to by advisor, saying everything would be alright. Advisor slipped out of department referring me to someone else when I turned up. Refused to give me contact details of the so-called 'decision Makers'. I think it's disgusting that someone who has never met me,can sit behind a closed door and decide my future. These 'decision makers' are the scum of the Earth.
No help for the working class in job centre only misery and mental abuse from staff if you are middle class post code the staff will help as much as they can but for the struggling needy families no chance for help ,,
I been working for years and now I lost my job through no fault of mine I looked for work for 3 months before I had to go jobcenter but now that I have claimed I got one payment and because I was not well I missed one appointment and got a sanction and now the woman told me I will not get any money, iv been paying my taxes and now that I'm in a bit of a situation the jobcenter treating me like I'm a criminal and I'm a no body!!
You are so right. But what gets me angry is this twat Cameron said before elections he will look after the working ppl but he has done nothing at all. The rich are getting richer and poor are getting poorer. Shame on this British government
Frozen retro So true what you say but who are we supposed to vote for? These bloody ppl are so linked up with the zionists and Freemasons and the Rothschild so the way I see it anyone we vote for will only do what these evil bastards tell them to do. I done a little research on this and found out that its not the governments who run the countries but the rich bastards who are in the shadows.
+pineapple lily yes you can, and for much less than that, you will then have to appeal which can take months and all the while there is no money coming in.
Job centres treat people like dirt, like absolutely vile filthy dirt it's such a depressing experience and for £73.10 a week... They absolutely treat you like a paedophile and your talked to like a child and they have targets to sanction you and sanction despite there being hardly any jobs 😢
Guess you forgot to mention that rent, building charges, and many other costs are met by the working person in the form of tax that is paid on your behalf, so now explain why you say it is only £73.10?. How do YOU know how a paedophile is treated????. Hardly any jobs...what about all the low level jobs done by the hard working visitors from other countries, doing work that seems to be beneath the dignity of the moaning benefit scrounging classes?. Leonard the DULLARD.
Agreed. There are some vindictive people working at those places. I'm not saying they're all like that but the vindictive ones are easy to spot, even when they're being nice.
So what was this all about? You make a complaint and their manager or whoever deal with it. You're not told what happens and it could be anything from a formal chat, to a strike on their file, to a suspension or a termination. It's not your business to know what happens to the staff member. If you make a formal complaint in writing, then you get a letter to say the complaint is received and they are acting upon it.
Here's a fact! There's a toilet cleaning job going n 100 ppl apply for it! 99 of em are not UK nationals one is! Guess who gets interviewed n gets the job? It won't be that 1% person! I've seen it first hand and experienced it! Being told I'm NSFW is no joke n neither is my psychotic unpredictable MH as a former childhood abuse trauma VICTIM! n bcoz of Masonic influenced peados the local health authority refuse to acknowledge that! N I can proove it!
The staff are not well trained and as a result the assistance that needs to be given is often missed resulting in inappropriate action being taken to achieve somewhat arbitary targets.
Is this Job Centre place somewhere you HAVE to go? Here in the US we have similar places like this if you need help getting a job...but I always feel it's a waste of my time bc I know how to fix my resume and everything. I just found out and find my own jobs. However I always have a plan before and after a job. I refuse to be a robot.
Yes,when there is no China virus you have to attend so they can check if you are ticking all their box's. If you are not ticking all their box's,you will be sanctioned. Your benefits cut. With no decision and no right to appeal. They seem to forget that if there was zero unemployment they'd be unemployed. And most are in fact, unemployable with no valuable or practical skills whatsoever.
Sounds great until you end up disabled or just drop out due to exhaustion then where you didn’t pay your taxes and ni you won’t be able to get full benefits and you will not get a state pension or any number of ni related benefits
Omg 😲 she is so full of crap!! He's well on point and hardly unreasonable whatsoever. I really hope things turned out well for him. Sadly I can't see it happening myself as all these people and our own government are corrupt beyond belief!!
The complaint form asks you how you'd like your response, and you have the choice of phone, email, or letter. Her saying that you'll hear no response is bullshit.
I will likely have to be arrested for this but today I realised that the jobcentre have stopped my benefits and if the dont stop pushing I will be out for blood. Fingers crossed I get as many as I can
They tick boxes. Find out which ones you need ticking & don't leave until they do it. She's out of her depth. "What is the complaint?" "STAFF LYING TO POLICE!!" I'd add her to the complaint too.
Section 33 criminal justice act. Job centres are defined as public buildings. Therefore you are allowed to film. Justification for it is obvious because of the lies, and bullying. Edit: section 5 of the public order act is a favourite for young police squaddies to get their arrest rates up. "use of threatening.... abusive beehaviour, wihich has to be intentional.
Who declared your cv to be "perfect"?. You?. If it was such a thing, why are you complaining that you are over qualified, when any sensible employer would be glad of a new employee with a "perfect" cv?. You are certainly over qualified to be a complete moron.
@Joseph Hello Jo. Are you the one of Technicolor Dreamcoat, perhaps the schmo variety?. Exactly what are you over qualified to do?. In such a situation as this, it is not beyond the bounds of possibility, maybe even probability that you are under qualified to be a WINDAE LICKER. Hope that helps slow jo 🙂
For someone who's been on benefits I know what it's like now i work for the DWP so when people say to me and they have done i dont know what it's like being on benefits I say well I'm gonna stop you there because I was on benefits before I got the job so I know how hard it is, I'm one of the most likeable work coaches in my job centre and work with a brilliant team
a) There must be a written complaint procedure . How will he know if she actually has raised a complaint against a memeber of staff ? He wouldnt, and she probably not gonna. b) If he's got a solicitor on the case, and they are gonna take them all to court , so why is he wasting his and their time going in asking to make a internal complaint ?? You are chatting bollox. If i was the woman i would say, there you go sir, youve said you've got your solicitor on the case, goodbye now,. I wouldnt waste my time on him ( you ) :)
Steven should put is complaint forward as this is the right thing to do. Why should the job centre staff call the police for false allegation. Do they think they are superior than unemployed individuals and therefore presents themselves with higher authority. The women was sort of defending the so called "lier" the manager which again is unethical. Just wondering what the end result of this investigation.
complaint go the same mailing system as reconsider letters doctors note photo copies of said lost forms registerd letters and email all and everything thats defends you go missing in dwp ad they say write a complaint
Only 1 in 50 people in the hole in the history off jobcentre end up in a job because of the jobcentre they should all be sacked absolutely waste of time
This guy is struggling to get across his point due to his lack of knowledge of the English language (education), this doesn't mean he is in the wrong, however I think we can see from the video that he has very little understanding of the law (this is a private space and he would need to ask permission to use a video recorded within, if he does not then he is incriminating himself). People on here saying things like "wot he has a rite to film in thier !" equally have very little understanding of the law.
I dont condone the crap way of this UC and JSA system but i do see an.awful lot of people who say thry missed their appointment because they was ill and got sanctioned. I would have thought that if you rang up ahead of the appointment to explain you stand a much better chance of avoiding the sanction if they agree to a fresh appointment.to me it just sounds like people do nothing then rock up another 2 weeks later as if nothing had happened. Those people i have no sympathy for. If youre working and ill and dont ring in to tell the boss what is he going to think of you?
If you miss an appointment yove got to give a good reason to why you missed the appointment if ur on uc you get 3 fail to attends (FTA) then u get sanctioned after you go over them 3
IDE rather live in my van than give them any info about me. I’m fortunate enough to live of the land, my allotment and food donations. If necessary. I do work and have money but at the same time Im all prepared should the SHTF.
@richard ellis Hi Richard I live in a house I rent. But on reflection once you leave a house and you don't have an address life can get difficult, people get suspicious about you and if you become unemployed you might not get a job again without an address, suddenly things start going down hill.
@earthSCAN NZ - No. Hang on. Common Purpose-trained clowns. You can spot them a mile off. They talk over you when you try to speak, accuse you of threatening them, being confrontational and going round in circles. Typical convo - Claimant: Excuse me. That's not what the regulations say. Where did you get that from? Common Purpose Idiot: You're threatening me. Claimant: No. I'm stating a fact. Common Purpose Idiot: You're very confrontational. Claimant: No. I'm speaking in a normal tone of voice. Common Purpose Idiot: We're going round in circles. Claimant: I'm not, but you certainly are. Can I speak to your supervisor? Common Purpose Idiot: No. They're not here today. Claimant: Really? They're speaking to that lady over there. I recognise them. Common Purpose Idiot promptly shits pants, gets up, goes over to supervisor and lies to them out of your hearing range, resulting in threats of police action if you don't leave. Welcome to the world of Communitarianism.
A bigger person would just see past this spelling mistake! I'm very sure there are things in life your not very good at and I'm sure people don't pull you up over them . Try having to live with something like a learning difficulty and being constantly aware that you make spelling mistakes. There's a lot more to life than spelling. Albert Einstein "Everyone is a genius but if you judge a fish on its ability to climb a tree it will live its whole life believing that it's stupid" that genius was dyslexic by the way
Has had a history of being violent, say no more. People in the comments assuming that the only human here is the guy recording, but what about the people who have to deal with being spat at and attacked on a weekly basis? she at least let him speak, he clearly didn't let her finish speaking before churping up again and again.
There will be documentation on the gov website about complaint proceedures. yeah don't just take their word for it. from gov website You will receive a final response by telephone or letter from the DWP Complaints team. This will tell you the outcome of your complaint, and how to contact the Independent Case Examiner if you are not satisfied. But it looks like it will go on file, and god knows when it would actually be processed.
some staff are very kind and helpful, some other staff are utterly disgraceful, covering other staff that lie and make huge mistakes. even people with mental disabilities are blamed for the mistakes of the DWP.
It is shocking that a SIA Licence badge holder does not know the law, the jobcentre is a public building, which means you are free to take pictures and enter whenever you like. I would question the guy who is filming because it looks suspicious to film a building which is not ina tourism location and has no interest . I would think you are carrying out reconnaissance of the area to plan a strategic terroist act, such as taking pictures of the building to check out the camera blind spots for aan attack and would of told you that.
I HAVE WORKED ALL MY LIFE I AM A MANAGER MYSRLF, I HAVE NO SYMPATHY FOR LAZY PEOPLE, THIS MANAGER SHOULD ALSO BE SACKED SHE IS SO RUDE AND CLEARLY HAS NO EMPATHY
why do people always resort to 'legal action' 😂😂 There's no hidden agenda ! They are not out to get you ! ... people who constantly moan about the benefits system and the job centre really need to get a grip. it's their job! if you were to one day get a job which is constantly having to disappoint people when all you actually wanted to do was help people then you'd be doing the same... get over this 'corruption' bullshit and realise if you help yourself they will help you!
Toots Mac jobcentre staff are scum they talk to you like shit have you ever been in one to speak about them in a good way because they are just horrible people who look down on people with no job
dwp have targets to hit in sactions since 2010 and they do not care about who it affects or how its affects them. people have the right to eat and this money is a lot of people only hope of that, and due to these targets jcp staff have become soulless and blind to the harm they cause. if the government needs to save money then stop over paying mp's and bailing out the bankers then giving them huge fuck off taxbreaks
Toots Mac. Exactly, you say it's their job. But it shouldn't be. No one should be in a position where they get to make the decision about another persons benefit. Especially if the person making the decision, is in the privileged position of having a decent job, while the person they are making the decision about, doesn't have a job usually through no fault of their own. THERE ARE NO JOBS. That's why all the knob heads work in the job centre, because it's easier than getting a useful productive job, as there are none, and if there were any, the Job centre staff wouldn't get them because they probably wouldn't be qualified for them. The job centre staff treat you like shit if you let them. They speak to people as if they have done something wrong, or as if they are criminals. They're ignorant, rude,and as thick as shit. There's only one decent member of staff at my local job centre in West Bromwich. She's called Margret. She's helpful, sensible, intelligent, sympathetic, friendly and above all she's human and realistic. Trust me when I say that they are out to get you, and there definitely is a hidden agenda.
toots mac....how come people like yourself that comment against the collective thought of all other comments have something in common....you all have blank youtube channels so this tells me you are paid to do this so could you share with us who pays your wages and how to gain your employment...............look below this comment theres another one...sullivan mountain.....who sets up a youtube page and does not have any content...youtube was created for this very reason but no you people go straight to vids and comment against the collective thinking of everyone else whats going on with that...........EXPLAIN
Typical assumption. 'Get a job. Waaaa'. It's easier said than done. They'll always be people out of work, no matter how hard you try. Advancement in technology makes it 10 times worse. Buck up your ideas and go back 20-30 years ago when it was easier to find work.
Be aware...this place is the DWP disguised as a job center.. yes they allow the public in..but it's still private property. To record in here you need permission!! a place you don't..would be outside!!
You did well record video or audio or both, pain can be but do it when going to places of ignorance, the temple of employment for ignorance brains, these employment places attract garbage for staff.
definition of a public place as far as im aware is any place to which the public have access to at the relevant time either by payment of otherwise, job centre public have access time is relevant access not by payment but by invertation or imp[lied invitation..public place?
A manager is partially accountable for the behaviour of the staff they over see, this botch is terrified that she !at be held responsible and wants to distance herself as far as possible , showing no passion or pride in her role ! She shouldn't be working or even slowed to live in this country !
Not a public place? Well, how would people make their claims if this building was closed to them, as in a "private" place? Fucking idiot....as usual, untrained pricks, pontificating as if they are judges.....these people are £12 p.a. clerks........nobodies!!!!!
She refers to you as a customer at 11:35. If that is true then what happened to the customer always being right? In all honesty, I wouldn't consider jobseekers to be customers at all as you are not paying to receive a service. As a government department they should be assisting people into work but it is clear that the Tory means of massaging employment figures to look more favourable, and we all know how every workplace is driven by targets, has become much more drastic within this most recent Tory lead government. Could you bring yourself to work towards a target that directly leaves people destitute and depressed? I couldn't. If they aren't entitled to a benefit, they aren't counted in the unemployment figures.
Making a false report to the police is a crime in itself. The civil servant who did that should be suspended by the DWP and the police should prosecute them. If convicted, the civil servant should have their appointment terminated.
She can hear you,but she's not listening.
ive noticed the advisors never listen and always but in
This man deserves sympty and support not scorn and stupid comments.
In this country theres no sympthy for the poor only for the rich.
Tricky Donavan sympathy*
yes that is true
Tricky Donavan sympathy and yes I agree with you.
sympathy, yes.
This is why we dont vote for the Tories. They just want to ruin poor people's lives and make the rich richer
It is not so easy to get a job. I tried for years and I was over 50 and they just want younger and cheaper workers.
I've just discovered (though a letter from the DWP 'safe person unit') that I have my card marked as 'abusive and threatening'. I've never threatened anyone in my life. This service is supposed to be run without prejudice. Now I know there are people who work at the JC who's decisions are informed by these 'marks' on my file or case notes. These marks will ultimately have you discriminated against in their processes. These 'marks' should not be allowed unless someone has a history of resorting to violence. They decide that you are 'threatening' or 'abusive' because you asked questions or argued a point that may lead to a sanction if not sorted out. That's where they want to go. They want to lead you down the sanction route any way they can.
Case in point. I had an appointment at my JC about 3 months ago and arrived 8 minutes early. I was asked to wait outside until my proper appointment time. I did this and by the time I got upstairs I had already been called. It took a while for them to realise I was there still waiting. When an adviser called me to her desk she immediately asked why I was late and went on to explain that it is important that I am punctual or this may lead to sanctions and that she will have to mark me down as being late. I was gobsmacked. I then explained that I have my smartphone with me and that it records geo location data through google. It knows where I am, what time I arrive, how long I'm there for, and what time I leave. It also knows what floor of the building I'm on and it records movements from the waiting area to her desk which is about 40 feet away. I asked her if I provided a printout from google will she then accept that I was 8 minutes early and not 40 minutes late?
The look on her face was priceless. It was a bad start to a new adviser/client relationship. After more or less more of the same treatment for a further 5 minutes I told her, I would like to leave now if you have nothing further to discuss other than my punctuality. I got up and left. I think this would have marked my card as 'abusive and threatening'. This is not acceptable. I'm going to find out exactly what is 'marked' in my files through subject data access request. I can't wait to see what other lies they have marked on my file 😆
These job coach's earn up to 30,000 a year..to sit a look down their nose at you...because you can't get a job lol!
Oneday these buildings will close down or putin might bomb them down whatever comes first at the very least he will get rid of the vermin in the UK, that treat people in such a dire despicable manner in these job centres as the people are not struggling enough they have to make life even harder by treating people in such demeaning condecending manners. Oneday these people will end up with nothing.
They all want putting in prison
Thank you for that info I have been trying for a long time to find out how much they earn. These DWP People act as if they are part of the high and almighty big earners of society when really and truly they earn a measly wage, they have no trade and are unqualified to act the way they do, as if they are something special which surely when they look in the mirror they must realize they are not. There is nothing wrong with earning a measly wage, having no trade, and having no qualification, but there is something wrong with these types of people making out they are something they are not. Back in the old days, you welcomed their stupidity. The trouble is now that some bright spark has given these stupid people power.
@@robertwilson7736who’s that the people who don’t work? Yes agreed, wouldn’t give them a penny. Crazy how they get entitled over having money given to them 😂 waste of space some people
There should be a written list of complaint procedures that the complainant should be given. She was trying to put him off the correct complaints procedure.
@ JAZZ MAN - Well spotted. She clearly knows her colleague has done something wrong and is trying to cover their arse. Not a good idea on her part because she will almost certainly get dragged into it and it will not end well if it is established impropriety/wrongdoing took place. Civil servants these days seem to have a mindset they are untouchable and have jobs for life. That is not entirely correct.
I'm in the process of making a formal complaint, regarding a member of Jobcentre staff. He broke the cardinal rule regarding data protection law, relating to myself. What's in my favour, is that this isn't the first time this has happened with a different client, & he was subsequently stopped from using the computers. What's in his favour he's been with the Jobcentre absolutely ages.
@Hook Beak - Then he should know better. Are you pursuing this through DWP internal procedures and/or the Information Commissioner's Office?
I've been banned from the jobcentre because they induced me into a panic attack, laughed at me then told me I posed a threat to the staff apparantly my file is marked or something and local authorities have been made aware. Apparantly I threatened to punch a member of staff which isn't true at all so they lied about me after mocking me. They also keep the same woman doing phone call appointments, although apparantly I made her distressed. If she's that distressed why would she want to keep making appointments?
@@bluebottle1617 why would anyone want to go through DWP about DWP...better to go above them
What kind of person would want to work in jobcentre ?
Ones that are not from the uk
Same type of person who wants to be a Bailiff or a debt collector
On that pays there own bills …
Kind of person who’s hardworking has morals and pays there own bills
people who are good to nothing.
This is a growing problem in the UK and its always going to get worse if the government is In power. The only way to stop the poverty in this country is if we all grouped up job center to job center single mums on the dole every one in poverty in this country need to come together and fight back cause thats the only way we will can stop this unless the
How about this GET A BLOODY JOB there is plenty out there
They always have a security guard in the background pretending to be doing something busy, its so obvious he is earwigging.
Yep they're screws just like in a prison
*Their lies.
No wonder you've not got a job. (Not that you want one)
It won t be long before these people at the job centres will be made redundant. There jobs will be automated.
Hopefully these robots will teach you how to spell easy words too.
AI 🤭👍
Job centres not fit for purpose.
I found that playing by the book got me nowhere. Missed an appointment for the first time ever. Got six month sanction. Was lied to by advisor, saying everything would be alright. Advisor slipped out of department referring me to someone else when I turned up. Refused to give me contact details of the so-called 'decision Makers'.
I think it's disgusting that someone who has never met me,can sit behind a closed door and decide my future. These 'decision makers' are the scum of the Earth.
Decesion makers = hidden non entitys no wonder you didnt get a name they are nameless shameless cretins.
7 years on (and counting) everything you said still holds true today.
No help for the working class in job centre only misery and mental abuse from staff if you are middle class post code the staff will help as much as they can but for the struggling needy families no chance for help ,,
I been working for years and now I lost my job through no fault of mine I looked for work for 3 months before I had to go jobcenter but now that I have claimed I got one payment and because I was not well I missed one appointment and got a sanction and now the woman told me I will not get any money, iv been paying my taxes and now that I'm in a bit of a situation the jobcenter treating me like I'm a criminal and I'm a no body!!
+kauser zumard Yep, now you know. As long as we jump through their hoops all is well.
You are so right. But what gets me angry is this twat Cameron said before elections he will look after the working ppl but he has done nothing at all. The rich are getting richer and poor are getting poorer.
Shame on this British government
Frozen retro
So true what you say but who are we supposed to vote for? These bloody ppl are so linked up with the zionists and Freemasons and the Rothschild so the way I see it anyone we vote for will only do what these evil bastards tell them to do. I done a little research on this and found out that its not the governments who run the countries but the rich bastards who are in the shadows.
+kauser zumard You cant get sanctioned for missing an appointment "if you're not well" you can miss up to 2 appointments a year.
+pineapple lily yes you can, and for much less than that, you will then have to appeal which can take months and all the while there is no money coming in.
Job centres treat people like dirt, like absolutely vile filthy dirt it's such a depressing experience and for £73.10 a week... They absolutely treat you like a paedophile and your talked to like a child and they have targets to sanction you and sanction despite there being hardly any jobs 😢
Guess you forgot to mention that rent, building charges, and many other costs are met by the working person in the form of tax that is paid on your behalf, so now explain why you say it is only £73.10?. How do YOU know how a paedophile is treated????. Hardly any jobs...what about all the low level jobs done by the hard working visitors from other countries, doing work that seems to be beneath the dignity of the moaning benefit scrounging classes?. Leonard the DULLARD.
Sanctions should be made illegal without delay this is financial abuse.
Agreed. There are some vindictive people working at those places. I'm not saying they're all like that but the vindictive ones are easy to spot, even when they're being nice.
So what was this all about? You make a complaint and their manager or whoever deal with it. You're not told what happens and it could be anything from a formal chat, to a strike on their file, to a suspension or a termination. It's not your business to know what happens to the staff member. If you make a formal complaint in writing, then you get a letter to say the complaint is received and they are acting upon it.
whats its about is them making up what they like
Front line staff, deflecting and absorbing.
If Jobcentreplus were a private business I believe they might have gone bankrupt years ago.
That looked so helpful with finding a job
Here's a fact! There's a toilet cleaning job going n 100 ppl apply for it! 99 of em are not UK nationals one is! Guess who gets interviewed n gets the job? It won't be that 1% person! I've seen it first hand and experienced it! Being told I'm NSFW is no joke n neither is my psychotic unpredictable MH as a former childhood abuse trauma VICTIM! n bcoz of Masonic influenced peados the local health authority refuse to acknowledge that! N I can proove it!
Yeah yeah sausage me
The staff are not well trained and as a result the assistance that needs to be given is often missed resulting in inappropriate action being taken to achieve somewhat arbitary targets.
Is this Job Centre place somewhere you HAVE to go? Here in the US we have similar places like this if you need help getting a job...but I always feel it's a waste of my time bc I know how to fix my resume and everything. I just found out and find my own jobs. However I always have a plan before and after a job.
I refuse to be a robot.
Yes,when there is no China virus you have to attend so they can check if you are ticking all their box's. If you are not ticking all their box's,you will be sanctioned. Your benefits cut. With no decision and no right to appeal. They seem to forget that if there was zero unemployment they'd be unemployed. And most are in fact, unemployable with no valuable or practical skills whatsoever.
This is a good reason to find a job and pay fuck all in taxes and NI contribution
Sounds great until you end up disabled or just drop out due to exhaustion then where you didn’t pay your taxes and ni you won’t be able to get full benefits and you will not get a state pension or any number of ni related benefits
Omg 😲 she is so full of crap!! He's well on point and hardly unreasonable whatsoever.
I really hope things turned out well for him. Sadly I can't see it happening myself as all these people and our own government are corrupt beyond belief!!
This man needs to start looking for a job as hard as his trying to get benefits
Sanction her for not being helpful
The complaint form asks you how you'd like your response, and you have the choice of phone, email, or letter. Her saying that you'll hear no response is bullshit.
@surfdigby - Then she should be taken off duties where she is dealing with claimants.
I will likely have to be arrested for this but today I realised that the jobcentre have stopped my benefits and if the dont stop pushing I will be out for blood. Fingers crossed I get as many as I can
lol see what that gets you
There is a propper complaints procedure. And it must be entered in writing
"PROPPER"?. Well done david, you are a class leader amongst morons.
Better off moving country than dealing with these crooks.
Looks like bullying in a workplace.
the jobcenters supposed to prepare you for work there doing a terrible job look at it this poor man still films verticle video
Pmsl best comment so far
They tick boxes.
Find out which ones you need ticking & don't leave until they do it.
She's out of her depth. "What is the complaint?"
"STAFF LYING TO POLICE!!"
I'd add her to the complaint too.
Section 33 criminal justice act. Job centres are defined as public buildings. Therefore you are allowed to film. Justification for it is obvious because of the lies, and bullying. Edit: section 5 of the public order act is a favourite for young police squaddies to get their arrest rates up. "use of threatening.... abusive beehaviour, wihich has to be intentional.
My c.v. is perfect but then they say I am over-qualified.
Who declared your cv to be "perfect"?. You?. If it was such a thing, why are you complaining that you are over qualified, when any sensible employer would be glad of a new employee with a "perfect" cv?. You are certainly over qualified to be a complete moron.
@@HIOP0 you're weird
@@HIOP0 little rat
@@saltney17 Does your premier league level of stupidity only spur you on to strive to attain mediocrity?.
@Joseph Hello Jo. Are you the one of Technicolor Dreamcoat, perhaps the schmo variety?. Exactly what are you over qualified to do?. In such a situation as this, it is not beyond the bounds of possibility, maybe even probability that you are under qualified to be a WINDAE LICKER. Hope that helps slow jo 🙂
You ain't got a part two so we assume you lost! 😂
It's not a game Grannie.
For someone who's been on benefits I know what it's like now i work for the DWP so when people say to me and they have done i dont know what it's like being on benefits I say well I'm gonna stop you there because I was on benefits before I got the job so I know how hard it is, I'm one of the most likeable work coaches in my job centre and work with a brilliant team
Exactly the same situation here ;)
@@Anatol_SG Same here. I work for the JC too. I have been on both sides.
"Their lies..."
It's 'their lies' Obviously a candidate for a dole school.
a) There must be a written complaint procedure . How will he know if she actually has raised a complaint against a memeber of staff ? He wouldnt, and she probably not gonna.
b) If he's got a solicitor on the case, and they are gonna take them all to court , so why is he wasting his and their time going in asking to make a internal complaint ?? You are chatting bollox. If i was the woman i would say, there you go sir, youve said you've got your solicitor on the case, goodbye now,. I wouldnt waste my time on him ( you ) :)
he would have got a lot further on with his "complaint" if he had listened instead of interrupting all the time,
Steven should put is complaint forward as this is the right thing to do. Why should the job centre staff call the police for false allegation. Do they think they are superior than unemployed individuals and therefore presents themselves with higher authority. The women was sort of defending the so called "lier" the manager which again is unethical.
Just wondering what the end result of this investigation.
complaint go the same mailing system as reconsider letters doctors note photo copies of said lost forms registerd letters and email all and everything thats defends you go missing in dwp ad they say write a complaint
andy dudley send all your latter's record delivery or one with a tracker so some one must sign for it that's the way i do it mate
Wow at this job centre they put everyone in prison😱😱😱😱😳😳😳
Why are job centers all the same and the staff are so hostile,
jay cam, Their trained like that. Guess it helps that they are natural cunts.
Exactly
THE POLICE ARE THE SAME.. They HAVE BECOME MERE puppets OF THE establishment
Because customers like you are arseholes
How is your job situation mate?
Only 1 in 50 people in the hole in the history off jobcentre end up in a job because of the jobcentre they should all be sacked absolutely waste of time
Where you one of the lucky ones ?
This guy is struggling to get across his point due to his lack of knowledge of the English language (education), this doesn't mean he is in the wrong, however I think we can see from the video that he has very little understanding of the law (this is a private space and he would need to ask permission to use a video recorded within, if he does not then he is incriminating himself). People on here saying things like "wot he has a rite to film in thier !" equally have very little understanding of the law.
The guy is a bum scruff he needs to humble himself and swerve the entitlement attitude.
I received absolutely nothing decent from "JOB CENTRE" or staff
this is so typical 😡
David Ives They’re there to trip you up believe me
Oh FFS, part (space) one!
I dont condone the crap way of this UC and JSA system but i do see an.awful lot of people who say thry missed their appointment because they was ill and got sanctioned. I would have thought that if you rang up ahead of the appointment to explain you stand a much better chance of avoiding the sanction if they agree to a fresh appointment.to me it just sounds like people do nothing then rock up another 2 weeks later as if nothing had happened. Those people i have no sympathy for. If youre working and ill and dont ring in to tell the boss what is he going to think of you?
If you miss an appointment yove got to give a good reason to why you missed the appointment if ur on uc you get 3 fail to attends (FTA) then u get sanctioned after you go over them 3
IDE rather live in my van than give them any info about me. I’m fortunate enough to live of the land, my allotment and food donations. If necessary. I do work and have money but at the same time Im all prepared should the SHTF.
@richard ellis
Hi Richard
I live in a house I rent. But on reflection once you leave a house and you don't have an address life can get difficult, people get suspicious about you and if you become unemployed you might not get a job again without an address, suddenly things start going down hill.
why cannot the staff be charged for wasting police time? - oh hang on, public servants? -
@earthSCAN NZ - No. Hang on. Common Purpose-trained clowns. You can spot them a mile off. They talk over you when you try to speak, accuse you of threatening them, being confrontational and going round in circles.
Typical convo -
Claimant: Excuse me. That's not what the regulations say. Where did you get that from?
Common Purpose Idiot: You're threatening me.
Claimant: No. I'm stating a fact.
Common Purpose Idiot: You're very confrontational.
Claimant: No. I'm speaking in a normal tone of voice.
Common Purpose Idiot: We're going round in circles.
Claimant: I'm not, but you certainly are. Can I speak to your supervisor?
Common Purpose Idiot: No. They're not here today.
Claimant: Really? They're speaking to that lady over there. I recognise them.
Common Purpose Idiot promptly shits pants, gets up, goes over to supervisor and lies to them out of your hearing range, resulting in threats of police action if you don't leave.
Welcome to the world of Communitarianism.
Their lies not there lies.
Fiona Gregory so picky it's the crap education system you should be digging out
And there lies the problem ...its with their lies that there lies the issue
A bigger person would just see past this spelling mistake! I'm very sure there are things in life your not very good at and I'm sure people don't pull you up over them . Try having to live with something like a learning difficulty and being constantly aware that you make spelling mistakes. There's a lot more to life than spelling. Albert Einstein "Everyone is a genius but if you judge a fish on its ability to climb a tree it will live its whole life believing that it's stupid" that genius was dyslexic by the way
you have to remember,these people are better than you!
Has had a history of being violent, say no more. People in the comments assuming that the only human here is the guy recording, but what about the people who have to deal with being spat at and attacked on a weekly basis? she at least let him speak, he clearly didn't let her finish speaking before churping up again and again.
There will be documentation on the gov website about complaint proceedures. yeah don't just take their word for it.
from gov website
You will receive a final response by telephone or letter from the DWP Complaints team. This will tell you the outcome of your complaint, and how to contact the Independent Case Examiner if you are not satisfied.
But it looks like it will go on file, and god knows when it would actually be processed.
I hope he gave this bull tht he was fed by the black woman to his solicitor too 😂
Thankyou for sharing.
Thanks for mobile phones, checking official lying after the fact plus the utter useless self policing process......
imagine having that moon cricket saying you can't sign on. moolie
one day your children will be exposed to this regime
some staff are very kind and helpful, some other staff are utterly disgraceful, covering other staff that lie and make huge mistakes.
even people with mental disabilities are blamed for the mistakes of the DWP.
Their lies part one.
problem is the reverse of their funding of their business is ( centre job ) hence the troubles as of past
It's criminal what goes on in those places
Their not there you plank 😂
It is shocking that a SIA Licence badge holder does not know the law, the jobcentre is a public building, which means you are free to take pictures and enter whenever you like.
I would question the guy who is filming because it looks suspicious to film a building which is not ina tourism location and has no interest .
I would think you are carrying out reconnaissance of the area to plan a strategic terroist act, such as taking pictures of the building to check out the camera blind spots for aan attack and would of told you that.
RICE AND PEAS
😂
Is that all you got in your cupboards ? Feel for you Dawggy !
Job centre is a joke I've had multiple arguments with them and they don't give a Fk they are so condescending
I call the them joke centre
So what about the way they act do they act in maner that is appropriate to the public!
I HAVE WORKED ALL MY LIFE I AM A MANAGER MYSRLF, I HAVE NO SYMPATHY FOR LAZY PEOPLE, THIS MANAGER SHOULD ALSO BE SACKED SHE IS SO RUDE AND CLEARLY HAS NO EMPATHY
why do people always resort to 'legal action' 😂😂 There's no hidden agenda ! They are not out to get you ! ... people who constantly moan about the benefits system and the job centre really need to get a grip. it's their job! if you were to one day get a job which is constantly having to disappoint people when all you actually wanted to do was help people then you'd be doing the same... get over this 'corruption' bullshit and realise if you help yourself they will help you!
Toots Mac jobcentre staff are scum they talk to you like shit have you ever been in one to speak about them in a good way because they are just horrible people who look down on people with no job
dwp have targets to hit in sactions since 2010 and they do not care about who it affects or how its affects them. people have the right to eat and this money is a lot of people only hope of that, and due to these targets jcp staff have become soulless and blind to the harm they cause. if the government needs to save money then stop over paying mp's and bailing out the bankers then giving them huge fuck off taxbreaks
You don't know what you are talking about, so shut your mouth.
Toots Mac. Exactly, you say it's their job. But it shouldn't be. No one should be in a position where they get to make the decision about another persons benefit. Especially if the person making the decision, is in the privileged position of having a decent job, while the person they are making the decision about, doesn't have a job usually through no fault of their own. THERE ARE NO JOBS. That's why all the knob heads work in the job centre, because it's easier than getting a useful productive job, as there are none, and if there were any, the Job centre staff wouldn't get them because they probably wouldn't be qualified for them. The job centre staff treat you like shit if you let them. They speak to people as if they have done something wrong, or as if they are criminals. They're ignorant, rude,and as thick as shit. There's only one decent member of staff at my local job centre in West Bromwich. She's called Margret. She's helpful, sensible, intelligent, sympathetic, friendly and above all she's human and realistic. Trust me when I say that they are out to get you, and there definitely is a hidden agenda.
toots mac....how come people like yourself that comment against the collective thought of all other comments have something in common....you all have blank youtube channels so this tells me you are paid to do this so could you share with us who pays your wages and how to gain your employment...............look below this comment theres another one...sullivan mountain.....who sets up a youtube page and does not have any content...youtube was created for this very reason but no you people go straight to vids and comment against the collective thinking of everyone else whats going on with that...........EXPLAIN
This place and its employees are paid out of our tax payments. Everyone should carry a camera when entering a public building. Keep them accountable.
Ooohhhh get a job and stop wasting the woman's time, with your bro attitude mouth
+Ben Powe If everyone had a job what would happen to the job centre peoples' jobs you knob head :)
kath david and your not I guess, and the only box you fit into is the benefit box, typical......lol
#you're
Emotion22 ☺️oohhh good, you can spell, now get off your fat arse and get a J.O.B!!!!!!!!!!!!!!!!!!!!!
Typical assumption. 'Get a job. Waaaa'. It's easier said than done. They'll always be people out of work, no matter how hard you try. Advancement in technology makes it 10 times worse.
Buck up your ideas and go back 20-30 years ago when it was easier to find work.
Horrible place is any jobcentre
They never ever ever let you complain been tryna issue a formal complaint against my old work coach for over a year now
Their lies not there.
Well done. You fought them admirably. Great tip to always keep eveything filmed.
What are you using to record?
A jacket potato by the looks of it AB
She is not listerning to him .Just letting it go in one ear and out the out the other .
Defamation of Character
Be aware...this place is the DWP disguised as a job center.. yes they allow the public in..but it's still private property. To record in here you need permission!! a place you don't..would be outside!!
Steven Marshall you ought to post part 2
Close the job centre down to save money eeeehh
The reggae song wover size Mampe springs to mind or is it swamp donkey
She will just ignore it and the member of staff will be free to.abuse more people,
How much have you earned from the advert revinue?
You did well record video or audio or both, pain can be but do it when going to places of ignorance, the temple of employment for ignorance brains, these employment places attract garbage for staff.
Actually there is no right to film in any government building.
Wrong its a puplic space
Maybe in the UK but here in the states to protect our private rights we can film anywhere.
@@Bampitas74ps actually no you can't there are places such as government buildings and property you cannot film in.
Mr Marshall, step up to the plate,join the party, and get a job.
Are you working
Their* lies.
definition of a public place as far as im aware is any place to which the public have access to at the relevant time either by payment of otherwise, job centre public have access time is relevant access not by payment but by invertation or imp[lied invitation..public place?
Yes it is, not about what you think.
job cenaah
Kangaroo court they dicipline them self'
No win here mate
is there an update to this...? :-)
Vicarious liability look it up
This manager should be sacked on the spot she knows fine well theirs cameras around the building
I agree she talls out of her arse
would love to see what the update was on this
A manager is partially accountable for the behaviour of the staff they over see, this botch is terrified that she !at be held responsible and wants to distance herself as far as possible , showing no passion or pride in her role ! She shouldn't be working or even slowed to live in this country !
Not a public place? Well, how would people make their claims if this building was closed to them, as in a "private" place? Fucking idiot....as usual, untrained pricks, pontificating as if they are judges.....these people are £12 p.a. clerks........nobodies!!!!!
She refers to you as a customer at 11:35.
If that is true then what happened to the customer always being right?
In all honesty, I wouldn't consider jobseekers to be customers at all as you are not paying to receive a service.
As a government department they should be assisting people into work but it is clear that the Tory means of massaging employment figures to look more favourable, and we all know how every workplace is driven by targets, has become much more drastic within this most recent Tory lead government.
Could you bring yourself to work towards a target that directly leaves people destitute and depressed? I couldn't.
If they aren't entitled to a benefit, they aren't counted in the unemployment figures.
There is no legal premise about the customer always being right you dumb@ss