ELEGOO Mars 2 Pro - Firmware Update

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  • Опубликовано: 12 сен 2024
  • A quick video showing a step-by-step on how to update the firmware for the ELEGOO Mars 2 Pro.
    Mars 2 Pro Support Page:
    www.elegoo.com...
    Be sure to download the correct firmware for your printer and also install the files in the order shown.
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Комментарии • 136

  • @scottm4962
    @scottm4962 Год назад +3

    WARNING Need to add to this already super useful post. The key is the USB provided by Elegoo. I tried 9 USBs on all types of formating. None worked. Once i found the Elegoo USB it worked exactly as shown in the video.

  • @tlswanwood
    @tlswanwood 2 года назад +12

    This was so useful, the official website guide had no real instructions on the step-by-step implementation of their zip file. Thank you for taking the time to make this, it saved me so much time and frustration.

  • @CaptainsDrydock
    @CaptainsDrydock Год назад +3

    Thank you so much. It's videos like this that make it much more straight forward for people like me that gets lost in the first two sentences of the instructions. Keep on being awesome.

  • @NamelessAidan
    @NamelessAidan Год назад +1

    I know most of this is already explained on the website technically but I'm more of a visual person so it's super helpful to have a walkthrough like this! Thanks for making it

  • @johnwilkie4421
    @johnwilkie4421 3 года назад +17

    Very helpful and a lot clearer than the elegoo page - thanks

  • @edwinbarreto58
    @edwinbarreto58 Год назад +1

    Finally, someone who can explain the firmware process for newcomers! Thank you so much.

  • @philsilva13
    @philsilva13 2 года назад

    This kind of tutorial is sooo much better than trying to read something that just doesn't make sense! Thanks

  • @aidanp231
    @aidanp231 Год назад

    Thanks very much . Struggled understanding elegoo instructions but updated in minutes after watching video.

  • @Lughtigern1
    @Lughtigern1 2 года назад +4

    Feb 2022, still helpful. Important to note that for easiest results all the files should be copied into the root of the USB drive, instead of in their folders, otherwise the update.SH4 file doesn't run automatically on startup.

    • @Spidehman
      @Spidehman 2 года назад +1

      Hi, sorry to bother. I just got my own Mars 2 today and it's trying to force the build plate down through the base of the machine, and won't stop. Is this update a fix for that, or something else?

    • @Lughtigern1
      @Lughtigern1 2 года назад

      @@Spidehman have you printed anything yet? If you haven’t, I’d recalibrate it as per the instructions. If you have, there might be residue in the vat which it’s trying to press down pass to reach z=0

    • @Spidehman
      @Spidehman 2 года назад

      @@Lughtigern1 No, haven't printed anything. I set z to 0 when it's levelled and the paper is just catching under the plate. I tell it that is now 0, it says to do that from the home menu(???). And whenever I tell it to go to 0 it pushes down against the screen and makes a horrible whirring sound.

    • @Spidehman
      @Spidehman 2 года назад

      @@Lughtigern1 I just got this brand new today, it's not got any residue in it.

    • @Lughtigern1
      @Lughtigern1 2 года назад

      @@Spidehman I’m not sure so, sounds like you’re doing the right thing. Maybe tell it that 0 is a few more 0.1mm higher before setting z=0. Otherwise maybe someone else or support might know more, good luck!

  • @HexLabz
    @HexLabz 3 года назад +2

    Elegoo should sponsor you and link to your video for this. Thanks a bunch!

  • @maxmaven99
    @maxmaven99 2 года назад

    Thank-you Sir! I tried for an hour to figure this out, then found your video. All is well.

  • @davidmythalamouth2583
    @davidmythalamouth2583 3 года назад

    new user here got the non pro mars2, struggled for hours to get files to show up and print, turns out all i needed was a firmware update, thanks to your video my printer is up and running now

  • @aislinnstewart-robinson8953
    @aislinnstewart-robinson8953 3 года назад +5

    So, when I try to 'print' the .sh4 file it attempts it, then just rams the motor all the way to the top and starts grinding up the gears? It then does not restart, and does not actually update the firmware at all. I also can not 'print' the otehr files as the printer says they are unrecognizable, or empty. Canj you provide any support?

    • @OLegndz
      @OLegndz 3 года назад

      same issue for me

    • @Pandaemiation
      @Pandaemiation 3 года назад +1

      You need to check your files and move them into the ROOT folder (not nested, the .sh4 etc needs to be in root)

    • @Pandaemiation
      @Pandaemiation 3 года назад +1

      @@OLegndz You need to check your files and move them into the ROOT folder (not nested, the .sh4 etc needs to be in root)

    • @wellingtonnascimento3672
      @wellingtonnascimento3672 2 года назад

      @@Pandaemiation Thanks man, you save me.

    • @jennibinks5363
      @jennibinks5363 2 года назад

      Thank you so much! I have been struggling with my update and this saved me!

  • @ProjectPlayDioramas
    @ProjectPlayDioramas 3 года назад +1

    thank you for this! this saved me from my mini panic attack

  • @UlshaRS
    @UlshaRS Год назад

    Thanks for having the screen cap showing the install order. The current webpage only has 2 so the update failed. Went back following the SH4 > CBD > Logo > Bin > Txt and it was able to read both versions of Chitubox I have loaded (1.8 & 1.9) with zero issues

  • @Pro_Fly
    @Pro_Fly 2 года назад +2

    Fixed "Unknown File Format". First time I ran the .SH4, the build plate went to max height and started trying to break itself or something. Moved the 4 files to the main directory on the USB instead of having them in a folder and it worked.

  • @JM-ep6el
    @JM-ep6el 2 года назад +1

    The update process would have been much scarier without this video haha

  • @WeTheWaveTV
    @WeTheWaveTV 2 года назад

    This got me thru the Mars 2 update. Thanks. Testing in the morning.

  • @pauljames2051
    @pauljames2051 2 года назад

    Thank you ever so much, i was having a real nightmare (some of my own Making) but this video got me through. Cheers.

  • @tattedmedic
    @tattedmedic Год назад

    Thanks man you made this x1000 times easier

  • @SlicePrintRoleplay
    @SlicePrintRoleplay 3 года назад +2

    Great video!

  • @ashfordgamingclub5035
    @ashfordgamingclub5035 Месяц назад

    MUST USE ELEGOO USB that comes with the printer. This was such a great walk through and really easy to understand but one part was missing. it doesn't work if using a different USB. Not impressed with the quality of the USB supplied with Elegoo printers I use Sandisk USB but this wasn't working until I read a comment that warned the update only works if you use an official Elegoo USB. I plugged that in and suddenly all the updates were all working.

  • @wraith0908
    @wraith0908 3 года назад +8

    so i am trying to update the firmware, but when i try to print the sh4, the plate goes up and jams against the top of the print arm, loud buzz and i assume not a good thing. any ideas?

    • @wildbillmagic4849
      @wildbillmagic4849 3 года назад

      Same Problem

    • @user-yo2mf7et5c
      @user-yo2mf7et5c 3 года назад +12

      @@wildbillmagic4849 try making sure that all the files you unzipped onto your USB stick are at the root of the USB drive - not inside subfolders. I had the same problem and this working for me

    • @MileHighMonroe
      @MileHighMonroe 2 года назад +1

      Tim you saved my ass lol

    • @mrtylerlarson
      @mrtylerlarson Год назад

      @@user-yo2mf7et5c Thanks a million! This was such a frustrating problem to solve. Your way totally worked without any issues at all! Thanks again!!!

  • @bransonsaalinger5759
    @bransonsaalinger5759 2 года назад

    Thank you so much for walking me through like it did!

  • @Dwatalla
    @Dwatalla 2 года назад

    Thank you for the clear and easy to follow instructions. Cheers

  • @brandonmcneeley2233
    @brandonmcneeley2233 2 года назад +1

    What if I accidentally didn’t use the right order

  • @alangriffin8146
    @alangriffin8146 Год назад

    Thanks for starting with “make sure you need an update” because I didn’t. Thanks!

  • @rogersreaves9575
    @rogersreaves9575 3 года назад +1

    I downloaded all the files but it says unknown file format whenever i try to update and print cs4.

  • @CaptainEshara
    @CaptainEshara 2 года назад +1

    this saved my sanity when i kept getting red files on my uploads

  • @cadavermaniac
    @cadavermaniac 2 года назад +1

    I did everything you said, and its not working. Some files are acting weird or say they do not exist or are empty.

  • @PokemonButcher
    @PokemonButcher 3 года назад +3

    Soooo.... Hello. I tried following these steps with my Elegoo Mars Pro, and when I tired to select the .SH4 file (for the Elegoo Mars Pro), the build plate started going up... and up, and up, until it actually lifted the Red Covering off of the printer, and then the whole thing started making a horrible grinding sound, and it said that there was an error and it failed to load the file correctly --- to unplug the USB stick and try again. I am frightened of doing anything else until I hear from someone who knows what they are doing. Do you have any advice as to how I could fix this? T'anks.

    • @camcanton5033
      @camcanton5033 3 года назад +1

      having the same problem

    • @PokemonButcher
      @PokemonButcher 3 года назад

      @@camcanton5033 I asked around on reddit, as well. I'll let you know if I learn anything from anyone there, okay?

    • @PRNT3DbyMark
      @PRNT3DbyMark  3 года назад +1

      Hey, sorry to hear you're having issues! Sorry if this sounds like a stupid question, but are you sure you've downloaded the correct firmware? Just want to be sure as my printer is a Mars 2 Pro and you mentioned you have the Mars Pro.
      www.elegoo.com/pages/3d-printing-user-support
      That is a link to the official support page. If you select Mars Pro, the current firmware is V4.4.3-F2.14. Double check what you printer is running before updating just to avoid any unnecessary hassle. Make sure the USB stick you're using is sound too.

    • @PokemonButcher
      @PokemonButcher 3 года назад

      @@PRNT3DbyMark Hello! Thanks for the tip --- not at all a silly question. I DID double check however, and I am using the correct firmware version. As for the USB stick, I am going to try formatting it and reloading the files to see if that makes a difference.

    • @PokemonButcher
      @PokemonButcher 3 года назад +6

      @@camcanton5033 @PRNT3D by Mark
      I figured it out. The 5 files have to be in the root directory without being in any other folders. (Redditor, Werefoofle, helped me out)

  • @jeffreypace89
    @jeffreypace89 2 года назад

    Thank you for posting this~

  • @gordonlehmann6477
    @gordonlehmann6477 3 месяца назад

    Very useful thanks a lot

  • @DegonTheMighty
    @DegonTheMighty 3 года назад +1

    Well then, that wasn't too bad. I was dealing with an "unknown file format" issue and your video here guiding through the process of updating the firmware worked perfectly, and now my Mars 2 Mono recognizes the sliced file from chitubox 1.9. Thanks for the great tutorial. Can you tell me, after updating the firmware, does the printer remember the calibration settings from previous calibration, when I set z=0, or is it necessary to recalibrate?

    • @PRNT3DbyMark
      @PRNT3DbyMark  3 года назад

      I'm glad the video was helpful! I don't know the correct answer to your question, but to be honest with you I would set zero again just to be safe. Only takes a couple of minutes anyway :)

    • @DegonTheMighty
      @DegonTheMighty 3 года назад

      @@PRNT3DbyMark I can tell you the answer is that you DO need to recalibrate after a firmware flash. I didn't only because I already had resin in the vat and I was both hopeful AND lazy. I learned about how to clean up a failed resin print directly afterwards x_x. Since that, I managed to successfully print something I sliced for the first time!

    • @joserosario6736
      @joserosario6736 2 года назад

      @@DegonTheMighty Same thing happened to me tonight after updating my Mars 2. I have the vat soaking with IPA inside right now

  • @skolb7
    @skolb7 Год назад

    I specially misst the info that I have to place the files not in an folder, but the rest helps me very well

  • @jeffhafer5669
    @jeffhafer5669 3 года назад +2

    Thanks!

  • @3lcost3
    @3lcost3 2 года назад

    Thank you! My printer was really outdated.

  • @allones3078
    @allones3078 Год назад

    check to see if it is up to date "check the lem of the 3rd line?"

  • @juliussykes5212
    @juliussykes5212 Год назад

    My mar 2 pro isn’t printing everything and not sticking. Can you make a video about that please?

  • @ellemnist
    @ellemnist 3 года назад +1

    having trouble "installing" sh4 file. Printer just shuts off right away. Printer doesnt want to turn on if i leave usb stick on.

    • @joespooner4156
      @joespooner4156 2 года назад

      I am having this issue also

    • @Rocketjake
      @Rocketjake 2 года назад

      Any fix?

    • @MegaSoulist
      @MegaSoulist 2 года назад

      Anything?

    • @Rocketjake
      @Rocketjake 2 года назад +1

      @@MegaSoulist I couldn't find a fix for this. I ended up just downloading an older version of the 3d software for the firmware I had instead of updating it.

    • @MegaSoulist
      @MegaSoulist 2 года назад

      @@Rocketjake that's annoying. I tweeted them, I'll report back of I hear

  • @sbandz2700
    @sbandz2700 2 года назад

    When I download the files on the usb they all say not supported it don’t allow me to print anything and I asked elegoo mars for the exact firmware file

  • @ekalbtratloc8107
    @ekalbtratloc8107 3 года назад

    Literally a God amongst men

  • @valorreplicas
    @valorreplicas 3 года назад +2

    I followed your directions but when I try to print the first file, the SH4 file, it just tells me UNKNOWN FORMAT and won't do anything. Thoughts?

    • @PRNT3DbyMark
      @PRNT3DbyMark  3 года назад +1

      Sorry for the late reply. Did you have any luck with the update?

    • @valorreplicas
      @valorreplicas 3 года назад +2

      @@PRNT3DbyMark no worries. I figured it out.

    • @valorreplicas
      @valorreplicas 3 года назад +2

      @@PRNT3DbyMark no worries. I figured it out.

    • @bentomson981
      @bentomson981 3 года назад +5

      do you remember what you did to make it work im having the same issue

    • @susieholmes3037
      @susieholmes3037 3 года назад

      @@valorreplicas can you share what fixed it please?

  • @ashchan30
    @ashchan30 Год назад

    Thanks so much! I stuck the USB in and put the files in the root (outside the folder) and my elegoo shut off and wouldn't turn on! I was like..uh...did I break it? It just needed time...I stuck the USB back in, and it beeped alot, automatically printing the SH4 file. After that, the other files showed up! (It didn't before). Started printing. Hoping itll stuck this time..

  • @crazyk5241
    @crazyk5241 10 месяцев назад +1

    Please note: Do not attempt to manually print the SH4 file. If you do, the printer might not update properly, causing it to lift the build plate beyond its limit and resulting in a motor buzzing sound. If this occurs, immediately turn off the printer using the switch at the back or by unplugging it to prevent motor damage. The correct update method is to place the SH4 file in the root directory of a USB stick and allow the printer to automatically update itself during reboot. This issue is unique to the SH4 file and doesn't affect other files.

  • @JayDmx
    @JayDmx Год назад

    thank you for the great video but I had a problem updating mine. my firmware info screen is: 4.4.3- 9.23. tried to put the new 4.4.3-9.25 but it says "firmware already exist"... I really don't understand. thanks for the help if someone had the same problem.

  • @kitebabe05
    @kitebabe05 Месяц назад

    My I lost the original USB, what can I do, if no other USB works

  • @WeBreatheOxy
    @WeBreatheOxy 2 года назад

    How long should i expect to wait for the sh4 to finish updating. i have been waiting for quite a while

  • @Rocketjake
    @Rocketjake 2 года назад +1

    After hitting the update.sh4 file first, it just turns off and doesnt turn back on. Ive left it there for about 5-10 minutes and nothing has happened. Does it take longer than 5 minutes to update this or am i doing something wrong. Please help.

    • @michaelblair1209
      @michaelblair1209 2 года назад

      Same things happening for me, does it eventually finish

    • @Rocketjake
      @Rocketjake 2 года назад

      @Michael Blair So I just started using the older version of the 3d software on my computer rather than updating my printer. It's not really a solution to this, but it would print, and that's all I needed it to do.

  • @davidroberts794
    @davidroberts794 Год назад

    Having some issues updating the firmware. I downloaded the file as you show in the video. But only the SH4 file is there. So what do I do? Any help file is Firmware-V4.4.3_c2_LCDC_1620_2560_F9.25 20220510, which id the latest version for elegroo mars pro 2. Old version would no longer support chitubox cbt files. As such now stuck The cbd file is not there..

    • @Benji-il7wv
      @Benji-il7wv Год назад

      Same here. Any ideas anyone?

  • @johnnybrown4528
    @johnnybrown4528 2 года назад

    I’ve been trying to update this to the 4. 43 but with no avail, I accidentally tried the other files from different versions than the one I needed now I updated the version I have it won’t update at all ?!

  • @dalesinclair869
    @dalesinclair869 2 года назад

    If I'm not using the pen drive that came with the printer, I don't need to do the .txt file update right?

  • @brazukao96
    @brazukao96 3 года назад

    Quando eu vou imprimir o .sh4 ela começa a fazer um ruído alto, mas aparece como impressão concluída, devo seguir os passos?

  • @darkandedgy1457
    @darkandedgy1457 2 года назад

    After I did this my printer doesn't print at all the screen works the uv screen works and I can manually move the z axis but once I go to print it goes down and then refuses to go up thanks elegoo you sold me a giant fucking paperweight

  • @spawn666reaper
    @spawn666reaper 2 года назад

    if i try and print the sh4 file it just says "unknown file format" cant get it to update at all.

  • @Jacksteelmachines
    @Jacksteelmachines 9 месяцев назад

    so does it perform better in any way?

  • @KickapooNinja
    @KickapooNinja 2 года назад

    thank you so much!

  • @miremaker
    @miremaker 3 года назад

    I've done all of this properly, and the paper is still tight + pressed when checking the Z homing with paper (this is after locking the build plate and setting the correct Z). The info menu shows the newest fw available, but the Z doesn't seem to stay.

  • @joelpaskauskas8485
    @joelpaskauskas8485 3 года назад

    Thanks very helpful

  • @jonathangorman1873
    @jonathangorman1873 3 года назад +1

    A somewhat simpler way to upgrade the firmware is to simply plug in a USB stick with all of the downloaded files in its root directory before powering on the Mars. Then, when you power on the Mars it will detect the files on the USB stick and update the firmware directly (without the need to "print" each of the files in a specific order).

    • @__Alo__
      @__Alo__ 3 года назад

      Does this actually do all of them though? Elegoo told me that if you place the usb in then turn the machine on that it will do the sh4 file and then you do the rest manually.

    • @cccp4228
      @cccp4228 2 года назад +1

      you are a life saver sir thank you i couldn't get it to work the way the man in the video was

  • @biglobster4726
    @biglobster4726 2 года назад

    someone said this would fix the unknown file format issue but it didnt. anyone able to help?

  • @douglasaraujo7641
    @douglasaraujo7641 3 года назад

    You saved my life...thank you!!!!1

  • @nsrstudio7301
    @nsrstudio7301 2 года назад

    Why after i send print the sh4 file my pro cant on again..?

  • @robuu5890
    @robuu5890 10 месяцев назад

    my mars 3 pro isnt updating no matter what i do and im freakin out

  • @newcartaste8986
    @newcartaste8986 Год назад

    i cant get it to work im at a loss

  • @lisaenglert3202
    @lisaenglert3202 3 года назад

    My printer can’t read the sh4 file. Anyone else have a problem printing recently? I could print no problem a few months ago, went to print and now it’s only reading as an anyphoton which would print (wrong resolution and file type)

  • @ChrisReedDFW
    @ChrisReedDFW 2 года назад

    Any chance for an updated version? I don't see the same file names in 4.4

    • @PRNT3DbyMark
      @PRNT3DbyMark  2 года назад

      I will actually be making an updated version soon 🙂

  • @xxxxzorroxxxx
    @xxxxzorroxxxx 3 года назад

    Do you know any other slicers you recommend to use on the resin printers

    • @PRNT3DbyMark
      @PRNT3DbyMark  3 года назад

      There’s another really popular slicer called Lychee.

  • @HeraldWitte
    @HeraldWitte 2 месяца назад

    IMPORTANT: after the firmware update you Need to Re-Level the BuildPlate!!!! ALWAYS
    Note: if you already installed a flexplate, and have been printing before the FW update and you forget to Re Level after the FW Update.
    The printer will try to crash your screen!!!!!
    The Instructions on the Elegoo site are horrible.

  • @romney4994
    @romney4994 3 года назад

    elegoo site not working is everything ok?

  • @WhoGot2006
    @WhoGot2006 3 года назад +1

    I can't find the SH4 file

    • @PRNT3DbyMark
      @PRNT3DbyMark  3 года назад

      The .SH4 file should be included in the firmware download at the top of the page for the Mars 2 Pro updates (V4.4.3-c2_LCDC/1620X2560 /F9.23)
      Link: www.elegoo.com/pages/3d-printing-user-support
      Remember to follow these steps:
      Step 1 - Under normal circumstances, you only need to update the files in the firmware file and copy the files to the root directory of the USB flash drive
      Step 2 - Insert the USB flash drive into the printer
      Step 3 - Print the files on the printer to update, please following this order: .SH4 > .CBD > .txt
      After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
      The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

  • @jeremiahembs5343
    @jeremiahembs5343 Год назад

    If you try to manually print the SH4 file instead of allowing the printer to automatically update itself by simply rebooting after placing the SH4 file in the root directory of the USB stick and letting it grab it from there itself during the booting process the printer may not update correctly and will instead try to lift the build plate higher than it can go causing a buzzing sound from the motor. If this happens turn your printer off immediately using the switch in the back or by unplugging it so that the motor doesn't break. Then you can remove the USB stick and do it correctly the next time. This doesn't happen with any of the other files, but it does for the SH4 file for some reason.

  • @NotPhil1
    @NotPhil1 3 года назад

    just got a mars 2 pro haven't printed anything yet, should i update firmware before using it?

    • @PRNT3DbyMark
      @PRNT3DbyMark  3 года назад

      Personally I would, just so it’s up to date. But to be completely honest with you it won’t matter if you don’t. Mine worked perfectly fine before the update and I don’t think the current firmware changes much.

    • @NotPhil1
      @NotPhil1 3 года назад

      @@PRNT3DbyMark thank you so much my dude!

  • @schneider1492
    @schneider1492 3 года назад

    is elegoo dead? site does not load

  • @thediscoman2001
    @thediscoman2001 2 года назад

    great support page link to firmware is a dead link

  • @PhDip
    @PhDip 2 года назад

    I was very hopeful that this might be helpful. However, the instructions here are outdated and so unpertinent to the most recent updates so as to be useless.

  • @bubblesbutternuts694
    @bubblesbutternuts694 Год назад

    i dont know about yourself but i had to go into each file then extract all the files indvidually to the root file thats the only thing that was missed in this video

  • @thomasmica2856
    @thomasmica2856 2 года назад

    Спасибо большое!

  • @MultiPulia
    @MultiPulia 3 года назад

    Спасибо Thanks

  • @carlragnardgamero7578
    @carlragnardgamero7578 3 года назад

    I don’t find it useful . Thanks for your time on posting the video.

  • @chingman999
    @chingman999 Год назад

    I’ve just got my mars pro last week it printed the rooks all went great now having problems printing anything else my version say LCDM21/4098x2560/F23.32 is this the latest version cos I’m new at this

  • @eyshield8113
    @eyshield8113 3 года назад

    Thank you soooooooo much !

  • @neXxsuss
    @neXxsuss 2 года назад

    - as soon as i select the .sh4 file & click print all i get is a horrible buzz like the buildplate has bottomed out. HELP PLEASE!!! :(

    • @neXxsuss
      @neXxsuss 2 года назад

      - nvmd. figured it out myself. reformatted thumb to FAT32 & placed all files directly on drive(NO FOLDERS).