Amazing! Did the trick!!! Nothing like a quick, step by step video. I rely heavily on these kinds of RUclips guides. This is easily one of the best!! Thanks!!
YOU SAVED MY PRINTER'S LIFE! THANK YOU! THANK YOU! I had no idea the printer had another accessible compartment ie. The clean out door, where I could pull out the paper.
Hi Beverly, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Really This Troubleshooting Helps Me To Sovle In A Danger Situation,Hats Off To The Maker Of This Video,Thanks A Lot & Please Do Uploading Other Related Issue On Printer.
Hi HP, I've tried all of this but the paper keeps jamming. I just bought the printer 5 hours ago. I don't know what to do. Also, when the paper gets pulled in it slightly tears at the edge in the center. I hav HP 3525
Thumbs up! Your video has resolved my problem within minutes. I was so frustrated, that thinkng of dismantling the Printer. But, yr video saved me. Thanks n wish u alll the best brother.
Hi Nupur, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
I have an HP 3510 that keeps jamming. I tried everything. How can I fix it. Why should I have to do anything? I've went through 6 printers in the past 2 years. Why are they made so crappy?
Hi there, thanks for contacting! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
I'm having trouble opening the duplex cover on my printer. It doesnt open as smoothly as it does in your video. In fact I cant open it without being afraid of outright breaking it. Help?
+Nel Kam There is a document titled "A 'Paper Jam' Error Displays on the HP Deskjet 3520 and Deskjet Ink Advantage 3520 e-All-in-One Printer Series" that will walk you through the steps on clearing a paper jam. What is nice about the document is there are several diagrams that might help you remove the duplexer. To find the document please search for C03258367 on HP's home page or using Google search.
I've tried all the method above and my printer still keep jamming. It seems like the jamming occur due the paper was unable to enter into the printing sessions. Externally everything was alright and there was no obstruction paper or obstacle found. Is there any way to check for the internal area for any obstacle? Or is it the area that open the path for printing was not working ?
Here is a link to the HP document for the printer: A 'Paper Jam' Error Displays on the HP Deskjet 3520 and Deskjet Ink Advantage 3520 e-All-in-One Printer Series - ( ow.ly/ysYb302oU8U ). It includes the video above, but you may find it of help. If you followit and get to the last solution, and it is still jamming, then service is likely needed.
I'm having trouble diagnosing my printer it has a clear paper jam message but the carriage is stuck in the right side and doesn't want to move and I've looked there are no jams the only problem I have found is that the carriage is stuck on the right side help
+WET Commando It is common that a carriage jam will originally present itself a paper jam. Please follow the steps in the "A 'Carriage Jam' Message Displays for HP Deskjet 3520 e-All-in-One and HP Deskjet Ink Advantage 3520 e-All-in-One Printer Series" document ( ow.ly/Y5Vq1 ). Please let me know how things turn out.
HannahBanana73 Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
Hello, I repeated all of these steps, and still ' clear jam ' is highlighted. It never allows me to go to tools. I've had my printer for a year, and I rarely use it. he problem started recently when I replaced the black ink. Often I'd have replace paper notices.
+sam g I recommend following the steps in this document on A 'Paper Jam' Error Displays on the HP Deskjet 3520 and Deskjet Ink Advantage 3520 e-All-in-One Printer Series. This resource can be found by Google searching "c03258367". If the issue persists, please contact our technical support by going to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
Oi Monika, obrigado por entrar em contato com o Suporte Global de Mídia Social da HP! Estamos muito satisfeitos em saber que o vídeo foi útil para você! Se você precisar de alguma ajuda no futuro, você sempre pode entrar em contato conosco. Obrigado por ser um cliente valioso da HP. Tenha um dia maravilhoso! Obrigada! Binu_HP Suporte Técnico de Mídias Sociais
My printer keeps saying there is a paper jam. I did everything in this video and also rechecked that there is no paper inside, and it still says there is a jam. I'm at a loss for words.
Hi Axiom, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix this issue: bit.ly/35OwQMB Binu_HP Social Media Tech Support
There is no need to do all of that with all due respect, just lift the lid on the printer you will see a orange handle lift that and remove any jam paper, Job done"
I've had this printer for YEARS and never knew I could put out the paper tray. That fixed it because I could get to the jam. Thanks!!
+Tamaresque Glad to know that the video has helped you fix the issue.
Amazing! Did the trick!!! Nothing like a quick, step by step video. I rely heavily on these kinds of RUclips guides. This is easily one of the best!! Thanks!!
+Crazy Jane I am glad to know that the video has helped you fix the issue.
@@HPSupport how to fix my printer HP
Thankyou I followed your steps n cleared the paper ,I didn’t think was there n I cleared it n now it prints 😊
Thank You had a paper jam and didnt know how to fix it . Thought i would have to buy a new printer until i found this video
I am happy to hear it was useful to you! Thank you for the feedback.
YOU SAVED MY PRINTER'S LIFE! THANK YOU! THANK YOU! I had no idea the printer had another accessible compartment ie. The clean out door, where I could pull out the paper.
Letesha Samuels You're welcome!
Thank you sooooooo much I was surprised to see the paper that was jammed in the printer for years 😭x
Hi Beverly, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thank God i found this video. It just saved my life!! Just in time for my 7am class.
Man...its 2020 and I have the old 3520 hp...and you SAVED THE DAY. Thank you!!!
+scenelover78 I am glad to know that the video has helped you fix the issue.
you saved me from getting my ass beat
Really This Troubleshooting Helps Me To Sovle In A Danger Situation,Hats Off To The Maker Of This Video,Thanks A Lot & Please Do Uploading Other Related Issue On Printer.
Suchibrata Das
That's wonderful to hear.
Hi HP,
I've tried all of this but the paper keeps jamming. I just bought the printer 5 hours ago. I don't know what to do. Also, when the paper gets pulled in it slightly tears at the edge in the center. I hav HP 3525
Same here
Thumbs up! Your video has resolved my problem within minutes. I was so frustrated, that thinkng of dismantling the Printer. But, yr video saved me. Thanks n wish u alll the best brother.
That is awesome! It's wonderful you found it so helpful. 😊
It was as simple as 'clicking the clean out door down into place', who knew lol thanks
+Crocheting Around New Zealand I am glad to know that the video has helped you fix the issue.
This just saved my life!! Got the jammed paper out successfully! Pheew
Your video works! Thank you!
Hi Nupur, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thanks very much, I had a bent plastic retainer at the bottom of the tray
+Emmanuel Picasso F I am glad to know that the video has helped you fix the issue.
I have an HP 3510 that keeps jamming. I tried everything. How can I fix it. Why should I have to do anything? I've went through 6 printers in the past 2 years. Why are they made so crappy?
thanx a lot!!!! it just saved my life.
THANK YOU
+P. BARNARD NDIFOR Welcome!!
Thanks for the video it's has really be of good help for me and my wonderful wife.
Kim Sadiq I'm happy to be of assistance!
Thanks a lot
Hi there, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
I'm having trouble opening the duplex cover on my printer. It doesnt open as smoothly as it does in your video. In fact I cant open it without being afraid of outright breaking it. Help?
+Nel Kam There is a document titled "A 'Paper Jam' Error Displays on the HP Deskjet 3520 and Deskjet Ink Advantage 3520 e-All-in-One Printer Series" that will walk you through the steps on clearing a paper jam. What is nice about the document is there are several diagrams that might help you remove the duplexer. To find the document please search for C03258367 on HP's home page or using Google search.
I have bits of paper jammed in the little white rollers. Can I release the rollers to remove the paper.
+Brian Iles Please follow the guidelines in this document to fix this issue: bit.ly/2kaL7v1
Thank you Great instructions on video
+Bren will I am glad to know that the video was very useful to you.
@@HPSupport Very Useful Video Thank you
I've tried all the method above and my printer still keep jamming. It seems like the jamming occur due the paper was unable to enter into the printing sessions. Externally everything was alright and there was no obstruction paper or obstacle found. Is there any way to check for the internal area for any obstacle? Or is it the area that open the path for printing was not working ?
Here is a link to the HP document for the printer: A 'Paper Jam' Error Displays on the HP Deskjet 3520 and Deskjet Ink Advantage 3520 e-All-in-One Printer Series - ( ow.ly/ysYb302oU8U ). It includes the video above, but you may find it of help. If you followit and get to the last solution, and it is still jamming, then service is likely needed.
OMG!! 👍 Thanks
+FresAz19 Glad to know that the video has helped you fix the issue!!
I'm having trouble diagnosing my printer it has a clear paper jam message but the carriage is stuck in the right side and doesn't want to move and I've looked there are no jams the only problem I have found is that the carriage is stuck on the right side help
+WET Commando It is common that a carriage jam will originally present itself a paper jam. Please follow the steps in the "A 'Carriage Jam' Message Displays for HP Deskjet 3520 e-All-in-One and HP Deskjet Ink Advantage 3520 e-All-in-One Printer Series" document ( ow.ly/Y5Vq1 ). Please let me know how things turn out.
god bless your soul
+Graciela Chong I am glad to know that the video was useful to you.
My clean out door handle came off. Is there anything I can do to open that area?
HannahBanana73 Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
Thank you omg. I thought I broke my printer and nothing would move. Thanks to you I found this video that helped my alot
Hello, I repeated all of these steps, and still ' clear jam ' is highlighted. It never allows me to go to tools. I've had my printer for a year, and I rarely use it. he problem started recently when I replaced the black ink. Often I'd have replace paper notices.
+sam g I recommend following the steps in this document on A 'Paper Jam' Error Displays on the HP Deskjet 3520 and Deskjet Ink Advantage 3520 e-All-in-One Printer Series. This resource can be found by Google searching "c03258367". If the issue persists, please contact our technical support by going to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
thanks
+NOORWAY CHANNEL I am glad to know that the video was useful to you.
Thank you. I just had to clean the rollers (how obvious). Anyway, thanks!
+Estef You're welcome!
thank you hp your amazing
omg it worked thank you so much i loved the video
Obrigada😊
Oi Monika, obrigado por entrar em contato com o Suporte Global de Mídia Social da HP!
Estamos muito satisfeitos em saber que o vídeo foi útil para você!
Se você precisar de alguma ajuda no futuro, você sempre pode entrar em contato conosco.
Obrigado por ser um cliente valioso da HP.
Tenha um dia maravilhoso!
Obrigada!
Binu_HP Suporte Técnico de Mídias Sociais
thank u so much!!!
+Avanlanche You're welcome!
It really works! Thank you so much!! :*
Can anyone help I am still having trouble it's saying DOOR OPEN, ink cartridge access door is open. Nothing is helping ! Heeeeelp x
+R86 I understand you're getting an error indicating the ink cartridge access door is open. Please try the following document:hp.care/2pCrZvt
My printer keeps saying there is a paper jam. I did everything in this video and also rechecked that there is no paper inside, and it still says there is a jam. I'm at a loss for words.
Hi Axiom, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a paper jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix this issue: bit.ly/35OwQMB
Binu_HP Social Media Tech Support
Thank you so much!
You are very welcome!
Yes, thank you. Awesome instructions! Problem solved : )
I am glad to hear it and appreciate the compliment. Thanks!
It shouldn't jam
There is no need to do all of that with all due respect, just lift the lid on the printer you will see a orange handle lift that and remove any jam paper, Job done"
thank you very much
Thank you so much
+Malak Mohamed I am glad to know that the video was very useful to you.