Purchased a 1980s Tudor Oysterdate via eBay and it went through the authentication service. Listing said, all original, and it was original. However the service emailed me to tell me the hands had been re-lumed and the dial repainted. And they asked if I still wanted it, because the listing didn’t mention these enhancements. I ultimately did not accept the watch. It was nice to get the heads up from the authentication service. I will be using the service exclusively going forward.
I don’t get it. What is it with watch collectors who don’t want any restoration on their watches ? Classic cars also need a new paintjob from time to time
I went with ebay for the same reason, and I'm glad I did. A seller listed a watch on both Chrono24 and ebay, and I chose to buy it from ebay because the Chrono24 method would have left the legwork up to me, the buyer. I bought a JLC MUT Moonphase, which was sent directly to Stoll for authentication. Although the authentication team verified its authenticity, they also pointed out that the condition of the watch was inconsistent with the seller's description. They provided closeup photos showing significant scuffs and dings which were camouflaged in the listing photos due to the use of a light box. I opted to not take delivery of the watch, and Stoll handled the return on my behalf. I ended up buying the JLC from a different seller, which passed the authenticity inspection, and its condition was as described.
Just started buying watches on eBay this year in 2024, got my first Oris & Hamilton for cheap. Thanks to this comprehensive video as a starter guide for me.
I purchased a Tudor on eBay that was advertised as a Black Bay 58 39mm case size. It went through the authenticity guarantee process, and when I received the watch it was an original Black Bay 41mm case size and that wasn’t caught in the process. If you’ve ever compared the two, there’s a huge difference in size. Luckily, the seller allowed me to return it.
This is a very good video. Thank you. Buying anything like this from anyone but an authorized dealer without seeing the item in person is a risk. Period.
Personal Story: TLDR I bought a fake Pelagos, and it passed their "Authentication process" I purchased a Pelagos about a year ago from Ebay it went through their authentication program, and it passed. About three months later I took it to an AD to have service work done because I cracked my bezel insert. The AD informed me it was fake with a cloned movement. I contacted Ebay and was told to basically pound salt. A) too much time had passed B) I was told that they don't open every watch because it would require them to change seals and they would be subject to servicing the watch.
sounds pretty much useless verification. I would have though carefully removing caseback would leave the seal intact and serviceable. Sounds like a shoddy excuse.
I ordered a Rolex 16013 in the uk covered by the authenticiation guarantee. The seller is also UK. It came and the authentication card has a different model (16322) on it and also a different year to the one given in the advert. The authenticators did not contact me to inform me of this and just sent it to me regardless as normal. No details about the watch when you scan the barcode on the card. Does not specify if the bezel is 18 k gold as the advert says nir does it talk about the dial, hands, or bracelet. Is this what should be expected or is there usually a better breakdown than this? If so, where can I challenge ebay about this?
If you must buy a luxury watch online, another feel good indication is the number of reviews the seller has and what rating they've been given, in terms of stars. 2,000 reviews, all 4 or 5 stars for example is a confidence booster.
Just found your channel and very happy with content. I purchased a Cartier on eBay for about 3K so my watch went to Stoll for authenticity. The process was a dream and I am now looking at more expensive watches on Ebay.
Thank you for the content, this was very useful as I'm new to the game. Question during the verification do you know if they speak to water damage? Something I didn't think about but one listing was very adamant about mentioning. Curious.
eBay’s process isn’t meticulous or detailed oriented. I had a issue with a watch I purchased not being what was advertised. It was authentic but was a different model than advertised.
I’ve bought a Tudor black bay and Breitling GMTand both went through the eBay service and it has been a game changer. I always buy from either a trusted source or a example with full box and papers etc. Never had an issue and the only reason I see hate for it online is from certain grey market dealers!
I bought a 1998 Explorer from a reputable dealer from through ebay; went through authentication and passed. I love the watch! I would buy again! I still would bring it to a trusted watch jeweler/repair take a look at it.
It's crucial to emphasize that eBay's authentication process only confirms the authenticity of the watch, without verifying whether it was stolen. Additionally, in my case, they did not take any action against the seller who sold me the stolen watch, even though I provided evidence of this fact.
I ordered a Rolex 16013 in the uk covered by the authenticiation guarantee. The seller is also UK. It came and the authentication card has a different model (16322) on it and also a different year to the one given in the advert. The authenticators did not contact me to inform me of this and just sent it to me regardless as normal. No details about the watch when you scan the barcode on the card. Does not specify if the bezel is 18 k gold as the advert says nir does it talk about the dial, hands, or bracelet. Is this what should be expected or is there usually a better breakdown than this? If so, where can I challenge ebay about this?
I found an eBay listing for a Seiko limited edition watch that I thought was too good to be true (25% below MRP, when most other listings I'd seen were at most 10% below MRP). Stoll did a complete verification of the watch and I couldn't have been more pleased. They did a complete verification of the watch, and the communication during the process was excellent, as well as the documentation they provided was excellent.
Excellent video, great information for buyers, BUT maybe you could do a video that gives advice to sellers. Sellers nowadays are getting the short end of the stick. For example during that 2 week escrow period the buyer can wear the watch, damage it then say that it was received in that condition. There are a ton of other scams that 'buyers' use that would take up far too much space here.... As for the protection offered to sellers, 99% if not all is limited to US & UK sellers- that only accounts for a very small percentage of the sellers market globally. Just my 2c worth-keep the vids coming.
Any idea if the same eBay-procedure also works in Europe? Great video. I have only sold and bought on C24 so far. On C24, the buyer has no way to protest a watch when bought from a private person. I experienced it and it sucks.
Yes they do, well certainly in the UK. When you look on the ebay listing in your country there will be a tick next to the listing stating ebay authentication, you then know it'll go to them before being sent onto you. In the UK it's a £1500 minimum, I would assume it's a Euro 1500 minimum also.
Good information I bought a brietling B1 no problem with it However I also bought a Casio mudmaster.. I happened on a video showing fake mudmaster .. mine was fake I sent it back full refund… I only buy now with a barcode…both on eBay
I have bought a tudor bb58 from ebay. I have received a watch through their authenticity guarantee with a loose case back that I could turn with my hand. I have sent it back to be tightened however they refused to pressure test it for more than 2bar despite they have opened it and broke the seal. Nor they check for condensation. It was an iso certified diver less than a year old, still under manufacturers warranty. Should I wish it to be waterproof again, it has to go back to tudor for an extra £400 service.
@@coldpizzawatchreviews Thank you for the advice. I did try, their official response was that they had to open the watch to authenticate and there for they do not guarantee water resistance of any kind. I cannot return the watch as the seller sent it exactly how it was listed. Check mate basically
Super helpful and informative video - currently looking at pieces on both of these platforms to possibly make a future purchase, but also need to unload a couple watches. Glad to have found your channel...where it gets tricky is that I'm in Dubai. On our version of Craigslist over here, there's a ton of "last price bro" with insulting offers (insert eye-roll). Thank you sir!
The eBay authentication is useless because they are not allowed to open up the case back. That would void the warranty. The director of the eBay program admitted as much. At least on Chrono24, you have an automatic out within 14 days. I will always trust a local watchmaker over a faceless service center.
@@ebayuksellertalk1728 not for me but others. He's open up the back and shown fake Rolex movements. The funny thing is that he says other than the movement, the fakes are really good watches.
I read in the fine print that they DO open the back to look at the movement. I also read that people have gotten damaged case backs and/or screws from a possible mangled job of doing so. On the fence whether I should even use it on the alpinist I just bought. What if they scratch up a new old stock watch, you know?
I have bought several expensive watches on eBay. I am very careful to make sure the seller has a long history with nearly a 100% positive review history selling those types of items. Ideally I also try to buy from sellers with a brick and mortar location (although there are a few exceptions such as totally well known online dealers). The authentication program is a big plus as well. I also take the watch to a very good super old school watchmaker in Manhattan who I have used for many years after I get the watch, just for peace of mind. As a result, I have bought watches at very good prices compared to many other secondary market retailers.
The only watches in price from 1800-2500 I get from the manufacturer not that I have a lot of them but I have a few. Below that price don't really care as they are simply something i wanted and I like the looks of it, if it runs as stated and I agree with the way it looks then I am good to go..
I think eBay will bring an end to not only Chrono24, at least in the United States but also the Grey Market dealers. Why would I buy a Rolex Pepsi Jubilee for $21k from people like Roman Sharf or whatever, especially when they are known to be shady. When the same Rolex Pepsi Jubilee is listed for $17k on eBay. The only real issue is Stoll & Co. being able to keep their quality especially when they're gonna have to deal with a steady increase in volume.
Big problem with that is the authenticator isn't very consistent. There are still people who got fakes even with the authenticator. Your best bet to not lose 17k is to just buy from an authorized dealer or buy the watch from a family member.
I recently bought a watch on eBay. It did not pass authentication and I got a full refund no questions asked and no sweat on my part. Also I do not know if this was the case when this video was posted but now you can pay $80 for authenticity guarantee even if the watch does not come with it on eBay.
So far a total of twice for approximately 3K USD each. No problem at all and both come as described. I think this is a good step from eBay to minimise the risk of buyer getting a counterfeit.
@@coldpizzawatchreviews they added a certification process similar to ebay. Its not on all listings but is an option. It goes to authenticator before being sent to you. I think its new. Probably copied ebay.
I’ve had more than one watch come thru Stoll with crowns that had stripped threads such that they only turned a tiny bit instead of the proper full revolution or two. Also had watches not accurate to the rate specified on the listing eg, -10s/d off! So not perfect.
Love eBay authenticity (literally the best) I bought a tutor P01 and the authenticity person called me on my cell phone to ask if I still wanted the watch despite the listing description not mentioning it was on a replica strap.. I ended up granting a pass, and we continued with the sell
@@NorthwestMariner No they don't - I called eBay's auth customer service and got escalated to a manager who confirmed they DO NOT take off the caseback.
@@simonthewatchguy6073 I think they could do it if they suspect something could be wrong. In many watches there is no need as other things point out that it’s authentic. However there could be very good reasons to open the case back, as sometimes the watch is real except for the movement! Anyway I have sold 3 watches on C24 which was NOS, I would rather not that anyone opened the case back as it could mean marks on the case which would be rather bad… It’s a bit of a dilemma.
How intresting,you would have thought the site that only sells watches would be better at the way they buy/sell/ handle the watches,well done Ebay and a big 'ol BOO to Chrono 24 .
Id like to know who the authenticators are. I really dont care about the guarantee. the next time the watch I buy will be assessed might be when I die and my kids are selling items off the estate and ebay and the authenticator are long gone. Id like to know which company is authenticating the watches - are is some joe shmoe pawn shop or a reputable watch specialist.
This is the first time that I hear about the authenticating company opening up the case to verify the interior. They, probably don't want to be accused of swapping out the movements.
I will only buy from a trusted dealer, eBay has screwed me over too many times so won’t buy anything on eBay. Tommy Boy says he can shit in a box and put a guarantee on it.
I tried to buy a watch on Chrono 24 and I was starting getting a lot of if he responses and even if they responded at all. At that point I just stayed off. eBay I don't trust very much but it depends on what I'm buying and if I know when I'm getting
This ebay authentication company rejected my Rolex Sub, and my Bretiling Bentley both brand new, I question there ability to know the difference! I sold the Rolex to a dealer that certified it was real. I won't be selling any watches on ebay !!
I've purchased several luxury watches off Ebay without issue. Authentication is a nice addition - but the is as long as you use common sense, you're probably going to be fine. Beware of the sellers with limited feedback... Example: the dealer I've used in the past has 10,000+ transactions with 99% positive feedback. Looked at their recent sales - included dozens of $15k - $100k watch sales over the past month.. Are they going to sell me a fake $3,500 Tudor? Unlikely.
I ordered a Rolex 16013 in the uk covered by the authenticiation guarantee. The seller is also UK. It came and the authentication card has a different model (16322) on it and also a different year to the one given in the advert. The authenticators did not contact me to inform me of this and just sent it to me regardless as normal. No details about the watch when you scan the barcode on the card. Does not specify if the bezel is 18 k gold as the advert says nir does it talk about the dial, hands, or bracelet. Is this what should be expected or is there usually a better breakdown than this? If so, where can I challenge ebay about this?
Thanks, great comparison! I’ve not bought or sold a watch on eBay over £2k, I’m set up to sell on Chrono24 but haven’t yet because you are tied into 3 months for it to sell or not. I’ve not bought through Chrono 24 yet either.
As a private seller considering selling my Rolex Submariner that I bought brand new in 1994. I've decided against Chrono24 despite the much more attractive commission rate compared to Ebay, the latter being very greedy in my view. My reasoning is simple: there is nothing to stop a Chrono24 buyer returning a fake watch and getting my 100% original and genuine Submariner as well. I might seem cynical, or perhaps I'm just an experienced man. I came to this conclusion long before seeing this chap's pro Ebay video.
Excuse me? Cheap Seiko movement? The NH35 movement is available in two options: regulated and non-regulated. Regulated movements are certified by watchmakers to have an accuracy of 0 to +8 seconds per day.
In eBay you are protected regardless !! When you buy anything, PayPal hold the money…if you find that the item is not authentic, they send a email to the seller and they have certain days to fight the claim. If they don’t answer, you get your money back.
Always been amazing to me the level of trust all these online watch buyers exhibit. Often the listing will have ONE picture (straight on) of a watch selling for tens or hundreds of thousands of dollars. No way I would. I've bought some watches online, but all under $2 grand where it is unlikely thieves would go to the trouble of counterfeiting them.
@@coldpizzawatchreviews I agree they should but I’ve read up a bunch and most evidence shows they don’t open the case back they just inspect the outer case, bracelet etc
With Rolex sometimes you literally cannot tell without opening the case back. Some chinese super fakes in the 1,000+ dollar range are indistinguishable to anyone besides a master watch maker under microscope. They absolutely open the case back. Its the only way to tell.
I’ve seen fakes on both sites, but you’re more likely to get a better deal on Ebay as anyone selling on C24 is really into watches and knows their value.
I Sold my Rolex on eBay and sent it to their Authentication department. On the tracking it shows as delivered and signed for and has a picture yet eBay claim it has been lost in the warehouse. The buyer is now asking for a refund and it’s been 2 weeks and eBay just say it’s “Under Investigation” the funds are on hold and I’m worried I’m just gonna lose out on 34k as I don’t trust eBay at all. What should I do??
They have finished the Investigation and are now saying they never received it, when I spoke to customer services they are now saying they did receive it but nothing was in the box. They said it had no evtn number on which it did as I printed it straight from eBay and made sure everything was correct, I just feel like they lost it and are just trying to cover up and get out of it. They have refunded the buyer 1hr ago and just said “case closed” I’m now out of pocket for £34,000, I’m beside myself and don’t know what to do next
Nothing but bad experience from Chrono 24, just because they show you the time mentioned , doesn't mean it's authentic. A lot of fakes that cant be deferentiated unless you open them up.
Does anyone know about the problem with Tag Heuer? Seems that there are fakes on the market, which does not surprise me, but also Tag will not service some of their 100% legit watches. I guess this has something to do with gray market or non authorized imports, but I would just like to know where I have to buy one to have a true Tag Heuer warranty on it.
I sold a Grand Seiko through ebay and I will use ebay from now on. I would think ebay you would get the true market price for everything, this ensures the flippers etc. Can't determine a watches worth, not to mention Rolex certified, good grief.
You misunderstand ebay and chrono 24s authenticity guarantee. They do not open the watch at all. Think about it .... If they open a watch, they will need to pressure test it which costs a fortune. That watch you're buying could well be a Frankenwatch. Always best to learn how to authenticate your own watches.
I’m just using the information from Stoll & Company the one that does the authentication. Also there are specific instructions that eBay even states about after market parts. I agree that you should get a second opinion if you know someone that can authenticate a Rolex.
@@coldpizzawatchreviews Then let me say it again, eBay nor Chrono24 actually open your watch. They do not authenticate movements nor do they even check to see if the internal parts of a watch are all real. They only inspect the dial, hands, crown and case. They even have small print that says things like bracelets will not be checked. The reason I am being so adamant about this is I as a watch maker have seen a massive increase in fake and Frankenwatches being sold on eBay especially. People are wrongfully seeing an 'authenticity guarantee' and thinking this means they don't have to be diligent. I see watches whereas the seller understands this and simply complies with what will be inspected. The watch passes its eBay inspection and only when the watch comes into someone like me is it discovered to have either a completely fake movement in it, or has replica parts mixed in with real. My latest discovery involved a person who had purchased a Rolex 116610LN which had an entirely replica movement within. He is now suing eBay, but their terms and conditions are so air tight, he will lose and be out of pocket to the tune of thousands. Again, if you do not open a watch, you cannot authentic anything. And if you do open a watch, you will need to either get the sellers and buyers permission to leave it unprotected against moisture/water or pressure test it again and provide the documentation. DO NOT fall for their BS.
@@coldpizzawatchreviews I've just realised I'm coming off as aiming my anger at you. I'm not. I'm just highlighting something I feel passionate about. Sorry if I offended you.
You do not know what you are talking about. There is no formal authentication process in writing that exists with eBay and Stoll. They opened my watch and it came back damaged, tampered with and are subject to further exposure due to nefarious business practices. They need to be put out of business; if I had my preference, someone would burn Stoll to the ground, unfortunately a civil manner is required after they have screwed many consumers. My research tells me is because they have expanded dramatically and have hired authenticators (yes this was the Stoll job listing), no watchmaker skills outlined, understanding or experience in the field of expertise.
Whoever asked about what watch you wear, forget them. That whole "wristwatch check" that so many youtubers do is tacky and I always skip through that part of the content. Your videos get straight to the point and that's what's important.
@@coldpizzawatchreviews or you have to show a proper proof of how you acquired the watch as part of the listing process. Ebay wont do this - too much trouble.
Just watched a guy here on youtube 5 minutes ago, watch expert examining a Rolex that had been passed by ebay. He pointed out some parts were 3rd party made. So based on that, I am not sure how good ebay authentication really is. Maybe the watch was an exception.
Ebay is safer because there is a full checkout, which gives some buyer protection. However, the Ebay authentication system is a joke. They outsource 'expertise' to watch service centres. Watch service centres are not watch experts and do not usually claim to be, and they know very little about vintage watches
I think they are most likely checking condition and function and making some basic checks for authenticity. But they can be wrong as other commenters have had bad experiences. You probably could not expect the people they have checking would have in depth knowledge of 70 year old vintage watches as such people are relatively rare.
Well there are good reasons to do it. But do the research. Buying from shops is not without problems either, the biggest problem is the extortionate price you often have to pay.
Both C24 and eBay are useless for buying and selling expensive watches. Fees are way to high and their service is for the uninformed. There are enough grey market dealers who know what they are doing.
![Getting Screwed on Ebay & Chrono24? | Vintage Watch Buying Guide [2024]](http://i.ytimg.com/vi/Wn-cCBWsvYo/mqdefault.jpg)
Purchased a 1980s Tudor Oysterdate via eBay and it went through the authentication service. Listing said, all original, and it was original. However the service emailed me to tell me the hands had been re-lumed and the dial repainted. And they asked if I still wanted it, because the listing didn’t mention these enhancements. I ultimately did not accept the watch. It was nice to get the heads up from the authentication service. I will be using the service exclusively going forward.
I don’t get it. What is it with watch collectors who don’t want any restoration on their watches ? Classic cars also need a new paintjob from time to time
Nah, original is better than a bad touch up job.
@@mandomi550
Agree on the bad touch up job. But if it looks like new then I would be more than pleased
Good catch!
This is great news. This issue is the listing failed to mention it. Full transparency is all buyers want.
I went with ebay for the same reason, and I'm glad I did. A seller listed a watch on both Chrono24 and ebay, and I chose to buy it from ebay because the Chrono24 method would have left the legwork up to me, the buyer.
I bought a JLC MUT Moonphase, which was sent directly to Stoll for authentication. Although the authentication team verified its authenticity, they also pointed out that the condition of the watch was inconsistent with the seller's description. They provided closeup photos showing significant scuffs and dings which were camouflaged in the listing photos due to the use of a light box. I opted to not take delivery of the watch, and Stoll handled the return on my behalf.
I ended up buying the JLC from a different seller, which passed the authenticity inspection, and its condition was as described.
That’s awesome and I’m glad they caught it!
Just started buying watches on eBay this year in 2024, got my first Oris & Hamilton for cheap. Thanks to this comprehensive video as a starter guide for me.
No problem and those are great watches!
Thank for the information. This is one of the most informative videos I’ve seen on watches.
I completely agree!
This was an interesting topic and very informative! I also learned more info after reading the comments.
I purchased a Tudor on eBay that was advertised as a Black Bay 58 39mm case size. It went through the authenticity guarantee process, and when I received the watch it was an original Black Bay 41mm case size and that wasn’t caught in the process. If you’ve ever compared the two, there’s a huge difference in size. Luckily, the seller allowed me to return it.
I’d email Stoll & Company because that’s a huge mistake.
This is a very good video. Thank you. Buying anything like this from anyone but an authorized dealer without seeing the item in person is a risk. Period.
Thanks I appreciate it!
Personal Story: TLDR I bought a fake Pelagos, and it passed their "Authentication process"
I purchased a Pelagos about a year ago from Ebay it went through their authentication program, and it passed. About three months later I took it to an AD to have service work done because I cracked my bezel insert. The AD informed me it was fake with a cloned movement. I contacted Ebay and was told to basically pound salt. A) too much time had passed B) I was told that they don't open every watch because it would require them to change seals and they would be subject to servicing the watch.
Dang! This is horrible! Sorry that happened to you!
sounds pretty much useless verification. I would have though carefully removing caseback would leave the seal intact and serviceable. Sounds like a shoddy excuse.
Wowed! It was scary and risky! I thought need to open the back case and check it out with the movement?
Bugger! They are faking Pelagos's. That's terrible news. Sorry for your experience.
I ordered a Rolex 16013 in the uk covered by the authenticiation guarantee. The seller is also UK.
It came and the authentication card has a different model (16322) on it and also a different year to the one given in the advert. The authenticators did not contact me to inform me of this and just sent it to me regardless as normal. No details about the watch when you scan the barcode on the card. Does not specify if the bezel is 18 k gold as the advert says nir does it talk about the dial, hands, or bracelet. Is this what should be expected or is there usually a better breakdown than this?
If so, where can I challenge ebay about this?
If you must buy a luxury watch online, another feel good indication is the number of reviews the seller has and what rating they've been given, in terms of stars. 2,000 reviews, all 4 or 5 stars for example is a confidence booster.
Just found your channel and very happy with content. I purchased a Cartier on eBay for about 3K so my watch went to Stoll for authenticity. The process was a dream and I am now looking at more expensive watches on Ebay.
Thanks I appreciate the kind words!!
Thank you for the content, this was very useful as I'm new to the game. Question during the verification do you know if they speak to water damage? Something I didn't think about but one listing was very adamant about mentioning. Curious.
Great video, I didn't know about the authentic process eBay was offering.
Thanks!
eBay’s process isn’t meticulous or detailed oriented. I had a issue with a watch I purchased not being what was advertised. It was authentic but was a different model than advertised.
Thank you very much for this, it is great to know and hear it directly from someone who has experience.
Thanks!
I’ve bought a Tudor black bay and Breitling GMTand both went through the eBay service and it has been a game changer. I always buy from either a trusted source or a example with full box and papers etc. Never had an issue and the only reason I see hate for it online is from certain grey market dealers!
I bought a 1998 Explorer from a reputable dealer from through ebay; went through authentication and passed. I love the watch! I would buy again! I still would bring it to a trusted watch jeweler/repair take a look at it.
That’s great everything worked out!
Wow! Thank you so much for this info! You’re very helpful! You’re very AWESOME❣️🙏
No problem you’re welcome!
this is great information. here thanks for posting
I bought my Omega SeaWeed SMP 300 from eBay and it was a great experience.
It's crucial to emphasize that eBay's authentication process only confirms the authenticity of the watch, without verifying whether it was stolen. Additionally, in my case, they did not take any action against the seller who sold me the stolen watch, even though I provided evidence of this fact.
Yes I wish there was a database for stolen watches
I ordered a Rolex 16013 in the uk covered by the authenticiation guarantee. The seller is also UK.
It came and the authentication card has a different model (16322) on it and also a different year to the one given in the advert. The authenticators did not contact me to inform me of this and just sent it to me regardless as normal. No details about the watch when you scan the barcode on the card. Does not specify if the bezel is 18 k gold as the advert says nir does it talk about the dial, hands, or bracelet. Is this what should be expected or is there usually a better breakdown than this?
If so, where can I challenge ebay about this?
I found an eBay listing for a Seiko limited edition watch that I thought was too good to be true (25% below MRP, when most other listings I'd seen were at most 10% below MRP). Stoll did a complete verification of the watch and I couldn't have been more pleased. They did a complete verification of the watch, and the communication during the process was excellent, as well as the documentation they provided was excellent.
Good advice, clearly. Thanks.
Very informative. Thanks!
Excellent video, great information for buyers, BUT maybe you could do a video that gives advice to sellers. Sellers nowadays are getting the short end of the stick. For example during that 2 week escrow period the buyer can wear the watch, damage it then say that it was received in that condition. There are a ton of other scams that 'buyers' use that would take up far too much space here....
As for the protection offered to sellers, 99% if not all is limited to US & UK sellers- that only accounts for a very small percentage of the sellers market globally.
Just my 2c worth-keep the vids coming.
Hey now!! I love my Seiko's... hahahaha Great video!!!
I'm unclear as to whether or not Stoll opens the case back to verify authenticity of the movement. Do they verify the movement or not?
Yes they do otherwise tons of fakes would slip by.
Great information, thanks a lot.
Thank you I’m glad it was helpful
Any idea if the same eBay-procedure also works in Europe?
Great video. I have only sold and bought on C24 so far. On C24, the buyer has no way to protest a watch when bought from a private person. I experienced it and it sucks.
Yes they do, well certainly in the UK. When you look on the ebay listing in your country there will be a tick next to the listing stating ebay authentication, you then know it'll go to them before being sent onto you. In the UK it's a £1500 minimum, I would assume it's a Euro 1500 minimum also.
The problem with eBay is the very poor protection you have as a seller… C24 seems better in that respect.
Yes in the UK and also in Germany.
Good information but as a seller what additional cost will be incurred going through the verification process?
No cost eBay cover it to protect their reputation
Keep up the good work...good video
Good information I bought a brietling B1 no problem with it
However I also bought a Casio mudmaster.. I happened on a video showing fake mudmaster .. mine was fake I sent it back full refund… I only buy now with a barcode…both on eBay
Yep I think any popular watch is a gamble on eBay. I bought my Hamilton pilot pioneer on eBay with no issues but the seller had a great rating.
I have bought a tudor bb58 from ebay. I have received a watch through their authenticity guarantee with a loose case back that I could turn with my hand.
I have sent it back to be tightened however they refused to pressure test it for more than 2bar despite they have opened it and broke the seal. Nor they check for condensation. It was an iso certified diver less than a year old, still under manufacturers warranty. Should I wish it to be waterproof again, it has to go back to tudor for an extra £400 service.
That’s definitely disappointing and something I would pursue with EBay.
@@coldpizzawatchreviews Thank you for the advice. I did try, their official response was that they had to open the watch to authenticate and there for they do not guarantee water resistance of any kind. I cannot return the watch as the seller sent it exactly how it was listed. Check mate basically
Super helpful and informative video - currently looking at pieces on both of these platforms to possibly make a future purchase, but also need to unload a couple watches. Glad to have found your channel...where it gets tricky is that I'm in Dubai. On our version of Craigslist over here, there's a ton of "last price bro" with insulting offers (insert eye-roll). Thank you sir!
The eBay authentication is useless because they are not allowed to open up the case back. That would void the warranty. The director of the eBay program admitted as much. At least on Chrono24, you have an automatic out within 14 days. I will always trust a local watchmaker over a faceless service center.
and does your local watchmaker remove the back?
@@ebayuksellertalk1728 not for me but others. He's open up the back and shown fake Rolex movements. The funny thing is that he says other than the movement, the fakes are really good watches.
I read in the fine print that they DO open the back to look at the movement. I also read that people have gotten damaged case backs and/or screws from a possible mangled job of doing so. On the fence whether I should even use it on the alpinist I just bought. What if they scratch up a new old stock watch, you know?
That does not make sense, how can they guarantee the watch if it is not opened to make sure the internals are real
@@silverforever15 xray?
thanks for the wrist check!
I have bought several expensive watches on eBay. I am very careful to make sure the seller has a long history with nearly a 100% positive review history selling those types of items. Ideally I also try to buy from sellers with a brick and mortar location (although there are a few exceptions such as totally well known online dealers). The authentication program is a big plus as well. I also take the watch to a very good super old school watchmaker in Manhattan who I have used for many years after I get the watch, just for peace of mind. As a result, I have bought watches at very good prices compared to many other secondary market retailers.
Thank you for this.
good video great info.
great information thanks
No problem!
The only watches in price from 1800-2500 I get from the manufacturer not that I have a lot of them but I have a few. Below that price don't really care as they are simply something i wanted and I like the looks of it, if it runs as stated and I agree with the way it looks then I am good to go..
I think eBay will bring an end to not only Chrono24, at least in the United States but also the Grey Market dealers. Why would I buy a Rolex Pepsi Jubilee for $21k from people like Roman Sharf or whatever, especially when they are known to be shady. When the same Rolex Pepsi Jubilee is listed for $17k on eBay. The only real issue is Stoll & Co. being able to keep their quality especially when they're gonna have to deal with a steady increase in volume.
Big problem with that is the authenticator isn't very consistent. There are still people who got fakes even with the authenticator. Your best bet to not lose 17k is to just buy from an authorized dealer or buy the watch from a family member.
Chrono24 has a authentication too
@@gregmasters8558 If we could buy a 17k Rolex whenever we wanted, grey markets would not exist.
Is this Ebay authenticity check by Stole only for US sales or purchases?
However, items that ship to a buyer address outside the continental U.S. are not eligible for the service.
What is the name of the verification company?
Stallen? Stallin?
Stoll & Company located in Dayton Ohio
@@coldpizzawatchreviews thanks
Do you get authentication papers of any kind? Is the authentication itself guaranteed?
They are supposed to include a NFC tag that can be scanned.
I recently bought a watch on eBay. It did not pass authentication and I got a full refund no questions asked and no sweat on my part.
Also I do not know if this was the case when this video was posted but now you can pay $80 for authenticity guarantee even if the watch does not come with it on eBay.
That’s good to know about the $80
So far a total of twice for approximately 3K USD each. No problem at all and both come as described. I think this is a good step from eBay to minimise the risk of buyer getting a counterfeit.
I tried to buy a watch from there, 4 days later I received a message that it was already sold.
The seller was selling as new and they flagged it for me as used and gave me the option to not buy the watch.
A very useful video my friend. Stoll. Clearly a very good company. I wonder what service company is used in the UK 🤔
I thought Chrono24 had a certification option for $250? Doesnt that guarantee the legitimacy of the watch?
The only thing I know of is the escrow requirement unless they’ve changed their policy.
@@coldpizzawatchreviews they added a certification process similar to ebay. Its not on all listings but is an option. It goes to authenticator before being sent to you. I think its new. Probably copied ebay.
I bought my smp300 off eBay last Christmas and it went through verification and it turned out awesome.
I’ve had more than one watch come thru Stoll with crowns that had stripped threads such that they only turned a tiny bit instead of the proper full revolution or two. Also had watches not accurate to the rate specified on the listing eg, -10s/d off! So not perfect.
Other people have said they wont open the watch because of legal reasons and they say they are shipped out within an hour or so
I would think if that was the case then certain fakes would slip through and ruin their reputation.
That’s what I would think also so it makes me wonder the real process
I have seen this a few times in reviews. Package ship within an hour, often not leaving enough time for a true verification to have been performed.
Love eBay authenticity (literally the best) I bought a tutor P01 and the authenticity person called me on my cell phone to ask if I still wanted the watch despite the listing description not mentioning it was on a replica strap.. I ended up granting a pass, and we continued with the sell
eBay do not open the case back during the authenticity guarantee. Disappointing for buyers.
Internet rumor
Yes they do
@@NorthwestMariner No they don't - I called eBay's auth customer service and got escalated to a manager who confirmed they DO NOT take off the caseback.
@@-Jason-L Not a rumour. I called eBay's auth, got escalated to a manager who confirmed casebacks are NOT removed.
@@simonthewatchguy6073 I think they could do it if they suspect something could be wrong. In many watches there is no need as other things point out that it’s authentic. However there could be very good reasons to open the case back, as sometimes the watch is real except for the movement! Anyway I have sold 3 watches on C24 which was NOS, I would rather not that anyone opened the case back as it could mean marks on the case which would be rather bad… It’s a bit of a dilemma.
does eBAYs company for 2k+ do a good job of putting the watch together? What if they mess that up?
How intresting,you would have thought the site that only sells watches would be better at the way they buy/sell/ handle the watches,well done Ebay and a big 'ol BOO to Chrono 24 .
EBay better? As a seller or buyer? Not sure about as a buyer but as a seller c24 is better as eBay fees are insane.
Not if you use the 80% fee discount
Id like to know who the authenticators are. I really dont care about the guarantee. the next time the watch I buy will be assessed might be when I die and my kids are selling items off the estate and ebay and the authenticator are long gone. Id like to know which company is authenticating the watches - are is some joe shmoe pawn shop or a reputable watch specialist.
Stoll & Co Dayton Ohio
This is the first time that I hear about the authenticating company opening up the case to verify the interior. They, probably don't want to be accused of swapping out the movements.
But I don’t want my watch to be opened because it’s 300m water resistant and it’s brand new …
We don’t have ebay authentication in Australia 😢
Yes, sadly...I am wondering where I can go in Australia for guaranteed authenticity!
The problem with ebay is the lack of communication from when authenticator receives it to when it is shipping to buyer.
I think the problem with EBay is you have to fully pay for the item BEFORE it goes to authentication. Good luck getting your money back
The seller does not get the funds until it’s cleared authentication. An Omega I bought did not pass. Money back in three days.
Chrono does the exact same thing in Europe. For 199eur
So does chrono 24
I will only buy from a trusted dealer, eBay has screwed me over too many times so won’t buy anything on eBay. Tommy Boy says he can shit in a box and put a guarantee on it.
I tried to buy a watch on Chrono 24 and I was starting getting a lot of if he responses and even if they responded at all. At that point I just stayed off. eBay I don't trust very much but it depends on what I'm buying and if I know when I'm getting
If you are truly concerned try Bob’s watches or The Watch Box. Both are extremely reputable.
This ebay authentication company rejected my Rolex Sub, and my Bretiling Bentley both brand new, I question there ability to know the difference! I sold the Rolex to a dealer that certified it was real. I won't be selling any watches on ebay !!
I've purchased several luxury watches off Ebay without issue. Authentication is a nice addition - but the is as long as you use common sense, you're probably going to be fine. Beware of the sellers with limited feedback... Example: the dealer I've used in the past has 10,000+ transactions with 99% positive feedback. Looked at their recent sales - included dozens of $15k - $100k watch sales over the past month.. Are they going to sell me a fake $3,500 Tudor? Unlikely.
I ordered a Rolex 16013 in the uk covered by the authenticiation guarantee. The seller is also UK.
It came and the authentication card has a different model (16322) on it and also a different year to the one given in the advert. The authenticators did not contact me to inform me of this and just sent it to me regardless as normal. No details about the watch when you scan the barcode on the card. Does not specify if the bezel is 18 k gold as the advert says nir does it talk about the dial, hands, or bracelet. Is this what should be expected or is there usually a better breakdown than this?
If so, where can I challenge ebay about this?
Thanks, great comparison! I’ve not bought or sold a watch on eBay over £2k, I’m set up to sell on Chrono24 but haven’t yet because you are tied into 3 months for it to sell or not. I’ve not bought through Chrono 24 yet either.
It takes a month to get paid from Chrono24 at least it does for me. They hold the money for two more weeks without explanation.
Maybe to keep in escrow to keep in case of a dispute?
Awesome... since when Ebay provides authentication?
For a few years now
Stoll and Co is not all that great. 😅
I've had some bad experiences with them and so have some several of my colleagues.
As a private seller considering selling my Rolex Submariner that I bought brand new in 1994. I've decided against Chrono24 despite the much more attractive commission rate compared to Ebay, the latter being very greedy in my view.
My reasoning is simple: there is nothing to stop a Chrono24 buyer returning a fake watch and getting my 100% original and genuine Submariner as well.
I might seem cynical, or perhaps I'm just an experienced man.
I came to this conclusion long before seeing this chap's pro Ebay video.
Excuse me? Cheap Seiko movement? The NH35 movement is available in two options: regulated and non-regulated. Regulated movements are certified by watchmakers to have an accuracy of 0 to +8 seconds per day.
It’s not hard to regulate yourself you know…
In eBay you are protected regardless !! When you buy anything, PayPal hold the money…if you find that the item is not authentic, they send a email to the seller and they have certain days to fight the claim. If they don’t answer, you get your money back.
Yes, even if they don’t accept returns.
Always been amazing to me the level of trust all these online watch buyers exhibit. Often the listing will have ONE picture (straight on) of a watch selling for tens or hundreds of thousands of dollars. No way I would. I've bought some watches online, but all under $2 grand where it is unlikely thieves would go to the trouble of counterfeiting them.
I thought they did not open to case due to legal reasons …
They have to check the movement to authenticate the watch.
@@coldpizzawatchreviews I agree they should but I’ve read up a bunch and most evidence shows they don’t open the case back they just inspect the outer case, bracelet etc
With Rolex sometimes you literally cannot tell without opening the case back. Some chinese super fakes in the 1,000+ dollar range are indistinguishable to anyone besides a master watch maker under microscope. They absolutely open the case back. Its the only way to tell.
I’ve seen fakes on both sites, but you’re more likely to get a better deal on Ebay as anyone selling on C24 is really into watches and knows their value.
I Sold my Rolex on eBay and sent it to their Authentication department. On the tracking it shows as delivered and signed for and has a picture yet eBay claim it has been lost in the warehouse. The buyer is now asking for a refund and it’s been 2 weeks and eBay just say it’s “Under Investigation” the funds are on hold and I’m worried I’m just gonna lose out on 34k as I don’t trust eBay at all. What should I do??
I would let eBay finish their investigation and keep the buyer informed.
They have finished the Investigation and are now saying they never received it, when I spoke to customer services they are now saying they did receive it but nothing was in the box. They said it had no evtn number on which it did as I printed it straight from eBay and made sure everything was correct, I just feel like they lost it and are just trying to cover up and get out of it. They have refunded the buyer 1hr ago and just said “case closed” I’m now out of pocket for £34,000, I’m beside myself and don’t know what to do next
Didn’t you send it insured?
Chrono24 has their own authentication process costing an additional $250 dollars.
Great information! Thanks
Nothing but bad experience from Chrono 24, just because they show you the time mentioned , doesn't mean it's authentic. A lot of fakes that cant be deferentiated unless you open them up.
Does anyone know about the problem with Tag Heuer? Seems that there are fakes on the market, which does not surprise me, but also Tag will not service some of their 100% legit watches. I guess this has something to do with gray market or non authorized imports, but I would just like to know where I have to buy one to have a true Tag Heuer warranty on it.
I would look at the Authorized dealers for brands like Tag, Breitling, Tudor, and Rolex
Ebay has better high res pictures that you can zoom in on,Chrono24 is low res with bad lighting....impossible to see any scratches on the crystal.
I sold a Grand Seiko through ebay and I will use ebay from now on. I would think ebay you would get the true market price for everything, this ensures the flippers etc. Can't determine a watches worth, not to mention Rolex certified, good grief.
I definitely prefer eBay over chrono24 it takes forever to get paid from chrono
crown and caliber was the best place to buy a pre-own watch now they are closed , i don't trust ebay or chrono 24
You misunderstand ebay and chrono 24s authenticity guarantee. They do not open the watch at all. Think about it .... If they open a watch, they will need to pressure test it which costs a fortune. That watch you're buying could well be a Frankenwatch. Always best to learn how to authenticate your own watches.
I’m just using the information from Stoll & Company the one that does the authentication. Also there are specific instructions that eBay even states about after market parts. I agree that you should get a second opinion if you know someone that can authenticate a Rolex.
@@coldpizzawatchreviews Then let me say it again, eBay nor Chrono24 actually open your watch. They do not authenticate movements nor do they even check to see if the internal parts of a watch are all real. They only inspect the dial, hands, crown and case. They even have small print that says things like bracelets will not be checked.
The reason I am being so adamant about this is I as a watch maker have seen a massive increase in fake and Frankenwatches being sold on eBay especially. People are wrongfully seeing an 'authenticity guarantee' and thinking this means they don't have to be diligent. I see watches whereas the seller understands this and simply complies with what will be inspected. The watch passes its eBay inspection and only when the watch comes into someone like me is it discovered to have either a completely fake movement in it, or has replica parts mixed in with real.
My latest discovery involved a person who had purchased a Rolex 116610LN which had an entirely replica movement within. He is now suing eBay, but their terms and conditions are so air tight, he will lose and be out of pocket to the tune of thousands. Again, if you do not open a watch, you cannot authentic anything. And if you do open a watch, you will need to either get the sellers and buyers permission to leave it unprotected against moisture/water or pressure test it again and provide the documentation. DO NOT fall for their BS.
@@coldpizzawatchreviews I've just realised I'm coming off as aiming my anger at you. I'm not. I'm just highlighting something I feel passionate about. Sorry if I offended you.
You do not know what you are talking about. There is no formal authentication process in writing that exists with eBay and Stoll. They opened my watch and it came back damaged, tampered with and are subject to further exposure due to nefarious business practices. They need to be put out of business; if I had my preference, someone would burn Stoll to the ground, unfortunately a civil manner is required after they have screwed many consumers. My research tells me is because they have expanded dramatically and have hired authenticators (yes this was the Stoll job listing), no watchmaker skills outlined, understanding or experience in the field of expertise.
They do open the watch
eBay is a great place to buy a watch and in most cases you can get 2 years no interest.
Just looked this up. Only for buyers and sellers in USA. that suuuucks
I bought from EBay in UK and it used in UK too so not only US.
Is ebay authentic just a US service?
items that ship to a buyer address outside the continental U.S. are not eligible for the service.
It's available in the UK also. I've purchased watches using their service.
Whoever asked about what watch you wear, forget them. That whole "wristwatch check" that so many youtubers do is tacky and I always skip through that part of the content. Your videos get straight to the point and that's what's important.
What a foolish thing to say. This is a channel dedicated to watches. We would love to know what the creators' taste in watches are.
Ebay dont check if the watch has been stolen
No unfortunately I wish there was a database for stolen watches
@@coldpizzawatchreviews or you have to show a proper proof of how you acquired the watch as part of the listing process. Ebay wont do this - too much trouble.
Just watched a guy here on youtube 5 minutes ago, watch expert examining a Rolex that had been passed by ebay. He pointed out some parts were 3rd party made. So based on that, I am not sure how good ebay authentication really is. Maybe the watch was an exception.
Some parts can be third party if the watch is vintage, but if it’s a recent model then I would be concerned.
I’m at the point where I just pay the extra $ and buy directly from legit online retailers.
Ebay is safer because there is a full checkout, which gives some buyer protection. However, the Ebay authentication system is a joke. They outsource 'expertise' to watch service centres. Watch service centres are not watch experts and do not usually claim to be, and they know very little about vintage watches
Your statement is exactly opposite of the content of this video…?
@@TheNickGuy408 Are these videos always right? Of course not. I am a very experienced watch buyer
100%
I think they are most likely checking condition and function and making some basic checks for authenticity. But they can be wrong as other commenters have had bad experiences. You probably could not expect the people they have checking would have in depth knowledge of 70 year old vintage watches as such people are relatively rare.
Both crazy to buy high dollar items on eBay and chrono.
Huge price difference
Well there are good reasons to do it. But do the research. Buying from shops is not without problems either, the biggest problem is the extortionate price you often have to pay.
Purchased my Rolex from eBay and, yes, I had no worries because of the verification process..
I don’t know why anyone would make a purchase of that much money online to a stranger where the authenticity is dependent on some shadowy 3rd Party.
Both C24 and eBay are useless for buying and selling expensive watches. Fees are way to high and their service is for the uninformed. There are enough grey market dealers who know what they are doing.
eBay for sure