a few problems with your test. 1. your using WiFI, your never gonna get close to 1Gbs on wifi even though the hub 4 can do UPTO 1.3Gbs on its 5 Ghz 2. you didnt say if that was your first time connecting it to your network. i have just got Gig1 and its taken about 14 hours since the hub watch connected before i started getting anything close to that speed. it can take upto 24 hours to get the full speed, this is because virgin media slowly increase the bandwidth over time to try and find the fastest stable connection your line can handle, this process takes upto 24 hours to complete
Agreed. This video really worked me up. you can't have a reliable test if you dont use the same servers. My hub 4 gives me max speed because i use the same server when testing.
Why won’t my iPhone connect properly to my virgin wifi ? I’m on the top 1gig package, on my iPhone it seems to connect but says “weak security” & won’t run any data thru it?
If you're going to invest in a very fast fibre connection, you need to spend some extra money on a third party router. I've got a tri-band TP-Link router, and it is absolutely superb, especially when compared to Virgins router. The range is far superior, the wifi speeds hold up much better as well.
1) Firstly you need to make sure and verify you are connected to 5G wifi not 2.4G. A lot of routers advertise them with the same name which makes it tricky. Best it to have different SSID name for 5G and for 2.4G. 2) Secondly the limit in wifi speed can be laptop wifi card (when measure laptop next to router), ie. my laptop have also around 500Mb/s next to router while iPhone 13 Mini have more than 800Mb/s in the same location. 3) The advertised speed is from Virgin to you router, if you like to check this then connect your laptop directly to router via Ehternet cable (make sure cable category is appropriate for expected speed and ethernet adapter in laptop is not 100Mb/s or lower). 4) If you like to have 1gig on mesh I would spread 2.5gig Ethernet connected (a bit future proof) to Mesh nodes and configure them to use Ethernet to communicate with router - otherwise the mesh node share wifi between clients and connection to router (I've tested it and mesh nodes "wifi only" were significntly slower than mesh nodes using ethernet connection to router. Good luck!
I got installed the M200 internet Hub 3. And instead of 200Mbps I get only 20Mbps. Those chaps at the Virgin are telling me to use samknows speed tests. And it shows superhigh speed that my computer doest receive. I tried to measure the wpeed with different speedtests and only samknows shows 200Mbps but only in Hub 3? What shall I do? I need 100Mbps on my PC not on my Hub 3?? Please give me some pieces of advice. Can I use Tp-Link Router instead of the Hub 3?
I'm using TP-Link Deco M9 Plus Mesh network with my Virgin Hub now, and I get around 200MB in other rooms, whereas before, I was also getting the same 20MB in a room on the other side of my house. Check it out on Amazon, it works great.
Getting my upgrade on Saturday, it's just the layout of most UK houses unless we place these in the dead center, will always have deadspots on one side
Yes, but the whole point of getting the Hub 4 was the 11 antenna's, giving a stronger signal to hit those dead spots - but apparently not. If you read some of the Virgin Media forums, you'll see that almost every user is reporting the Hub 4 to be worse than the Hub 3, and people have downgraded specifically because of it.
@@TrendingReviews I use my own router and WiFi access point, so will put it in modem mode. Which leads to another annoying thing about hub4: it only has gigabit Ethernet which won't actually support the maximum speed they promise. Will have to play with various options and see what can be achieved.
Please confirm what wifi band you where using to test (2.4GHz or 5GHz). As 577mbps is what you would expect to be around the limit of 2.4 GHz. Also, Sunday afternoon is a peak period, as statistically, more people are out of work. Peak usage period involves your whole area, not just your home... unless you got a leased line. The connection to the tv room is bad.
Just ordered the 1 gig service and a hub 4. Will have to do some tests to compare the hub 4's WiFi with my Asus access point. I suspect modem mode with a good router and access point will help. Ethernet will definitely help.
@@Tommy-jj1kj you're right. I was getting 460Mbps over WiFi on my Pixel 6 Pro. I put it in modem modem mode and use my Asus AC3200 instead and now I get 620Mbps. On my computer over Ethernet I'm getting 960Mbps. The limiting factor is the single 1Gbps Ethernet port used in modem mode. To go faster 2.5Gbps Ethernet is needed and for that a new modem that doesn't exist yet. No matter. I haven't found a CDN that will serve at anywhere near these speeds anyway. I did hit 80MB/s downloading a game on Steam, which was nice.
How did it go? I’m in a similar situation, have hub 3 in modem mode with an asus router. They given me a free upgrade to 1gb and sent me a hub 4, everything has been fine so far so I’m hoping nothing will change!
@@TrendingReviews i have 500mb and when in the same room get nearly full on wifi the next room i get around 200mb-300mb and if down stairs i get 130mb+ but if plugged in i 95% of the time get 400mb+ and tomorrow ill get 1gb just waiting for router
Let me know if your speed improves with the 1GB Hub 4. Like yourself, I had very similar speeds on my M500 (I got around 500MB in same room as the WiFi, 200-300MB in other rooms in the same floor, and over 100MB in other floors). But with the Hub 4 1GB, all those speeds reduced, so as I was in the 14 day cooling off period, I cancelled and downgraded back to M500.
Have you disabled 2.4ghz? I know the hub 3 has the ability to swap between 2.4ghz and 5ghz if the signal strength isn't good enough. Maybe that's why the strength is poor in your living room.
Just because you have a wifi card in your laptop, doesn't mean it will do 1Gbps. My new phone will only do 220Mbps on wifi. The phone is the limit. Try plugging ethernet for a PROPER test. You don't recommend it because your laptop is not 'the weakest link' in the chain. Or your hard drive. Or your memory speed. Wifi channel bleed with next door. Lots of factors Don't blame the hub
Can you answer a simple question for me as I am struggling to find the answer ? I have a Superhub 2AC and am able to set port blocking for a particular port and also I can set up port forwarding for a prt for external access to my home, Question - can I configure the hub 3/4 for this ? Thanks.
Yeah - I have had my Hub 3 in modem mode since getting it and have my own multi channel (important for speeds & feeds) router connected to it. My own router handles everything, including Wifi6 (ax protocol) so when Virgin offered me an upgrade today i refused whilst I do my research on this Hub 4. Is it worth getting the Hub 4 to get the 1Gb bandwidth and putting it into modem mode still I wonder?
I did try the Hub 4 with my TP-Link Deco M9 Plus Mesh, but even then, I still didn't get anything close to the speeds I expected with 1GB, so for me, setting it up on modem mode with a mesh still didn't improve enough with the Hub 4. So I switched back.
@@TrendingReviews Having reviewed the Hub 4, I have decided to upgrade - mainly due to the fact the Virgin have offered me a package that is actually alot cheaper than what I currently pay - so, ill drop it into modem mode and as long as its not worse all good!!
I work for a phone support company for Virgin Media. The hub 3 is awful, from customers and my own experience. Note the minimum download speeds are to the router, not though wifi. But its still shocking next to the hub 4, 577mbps if its on 5GHz (theoretical maximum of 1300 mbps), but if thats 2.4GHz, around 600 mbps download is the theoretical maximum thoughput. To note, if the only fee for the hub is £35, it makes sense that it performs like a £35 router. Its never going to have the range of a wifi 6 router for £140 , as your not paying that for the router, but it is a shame they couldn't try and make it good where it counts. My biggest gripe is that the wifi pods are alright, but if you don't have a Volt (bundled with an O2 sim) you have to pay £5 onto the monthly fee per pod. Wouldn't be so much of a big deal if the router didn't suck so bad, but when they give them cheap or even free at times, I'm not surprised they are bads.
Run your Deco mesh network with the Hub 4 & use the 192.168.0.1 to adjust your WiFi on 5GHz 160mhz, upgrade your laptop WiFi pci-mini to AX210. So you can get 1gbps on your Lappy
Well Done , it's a true example we should not believe when companies advertise a product they cannot offer. It's down to Independent Good Reviews like this we find out the truth !
I had hub 2ac for years and always had 100 mb download recently upgraded to 200 mb every time I try to see if I’m entitled to upgrading to hub 3 it doesn’t let me know is the hub 3 any much better then 2ac
Definetly an improvement for me, I can't get WiFi the other side of my home, have the boosters and since they sent me a hub 4 it reaches all over and more with usual high speed 120mbps when I only pay for 100 😁
I'm in Birmingham & I'm paying £25 for M200 18m contract broadband only, but I've noticed when I invested in a TP-LINK RE605X it eliminated all the WiFi dead zones in my 6 Bedroom home. I tried out the lower model RE505X but it's not good as the RE605X. On 5GHZ only 20/40/80/160mhz channel in the Hub 4 settings.
I was thinking of upgrading my hub3 to hub4. I have dead spots in my house and use a tenda nova mesh network but over time the tenda nova speed drops like a stone and needs a complete reset. A reason I haven't worked out why yet. I thought the hub4 would allow me to bin the tenda Nova mesh but clearly not it seems........
Hello mate I’ve got a virgin media hub3 that won’t let me use the Wi-Fi, any idea how I can fix it? When I logo in to the Wi-Fi it drops off then on then off then on.
Hey mate - I've not experienced this before - have you tried some troubleshooting from google recommendations? xtrium.com/virgin-media-wifi-keeps-dropping/
Did you use the shit cable they ship it with for hardline check? (If so it ships with cat 5...... you need to buy a cat 6 or 7 cable really) Are you using 2.5 or 5ghz for WiFi....
I used the one they provide, but I also bought a set of 5x CAT 7 cables to connect too as well. I have 5Ghz set for WiFi as well. I've recently added a TP-Link Pro Mesh network to extend coverage, which does help with speeds, but its only fast in the room of the router. Every other room is about 50% or less.
Hub 4 way better than 3 for me, constant issues with tablets and smart devices loosing signal. with Hub 3. Since change no issues at all good signal in all rooms and even in garden sun house which before had to use repeater.
@@TrendingReviews can I ask was you allowed to go back to your original package at the same price? When I rang to cancel I was told I had to pay more. New customer so had discount and my price was £59.00 per month which included m350, 2 tv boxes and weekend calls first package before the gig 1 upgrade. when I cancelled my gig 1 they wanted £67.00 per month. Wasn’t happy at all. In the end went for the m500 with tv and phone for £72.00 per month with some sort of discount. Not happy with the customer service I’ve received!
Mines due Friday A new Toy to play with. It does make me laugh tho we all pump in £100s a month to Virgin media.....They make zillions and Give us old Techology! Humans Don't deserve old tech lol
My ancient TiVo box is playing up. Then the very old Hub 2 failed intermittently so called help. Nice gent in Bangalore call centre promised a replacement. Only the newer Hub 3, will have to wait for new TV box after installation of the Hub 3, which arrived yesterday. Managed to get it up and running on all devices with help from experts here on YT. This also showed me that the Hub 3 is ancient tech, over six years old. I then had long winded online text conversations with various Virgin Media agents who eventually told me that Hub 4 is only for customers on 500mbs to 1gb. The Hub 3 appears to be working ok so far but it’s disappointing to be fobbed off with old kit, and I’ll have apply again for a new TV box. Maybe it will be free?
@@TrendingReviews you are aware that diffrent laptops have diffrent WiFi cards which could impede the results u get. Which makes the test useless. I would suggest u use the same device in all the rooms to get a more accurate results.
That was the first test I did. What I'm saying is I later tried the tests with a different laptop in all the rooms, after I did that first with my Macbook - so it definitely was accurate.
I got upgraded from the hub3 to the hub 4 this weeks. The oculus quest 2 (airlink) worked flawlessly with the hub 3. Hub 4 was utter garbage, and that’s literally a few feet away from the playing area. Ran through everything customer service recommended from both virgin and oculus. Made no difference. Oddly enough, the hub 4 speeds are significantly faster than the hub 3 *shrug*
Hub 3/4 WiFi will be utter poo. For any ISP in general you should invest in a decent router and put the ISP provided kit into modem only mode! Trust me - you won't look back! Absolute best is to buy a pfsense based router and then buy separate WiFi access points, but that's advanced mode stuff for if you can really be bothered. But it does pay off :)
Don’t forget to add your DNS settings guys, doing is maxed out my broadband speeds, i went from 34 megabytes to 365 megabytes, only use the DNS settings that match your providers DNS settings.
Had this problem too got a tech out and they said the hub 4 works on a different frequency and solved the problem . nice Guy try calling virgin and getting them to send a technician out
You should seperate your wireless channels so all your devices can connect to 5ghz network. Your devices will always connect the the most stable network witch is the 2.4ghz network rather than the faster 5ghz network
Unless you're using devices like wireless CCTV cameras, doorbell cameras, smart plugs and light bulbs - they all use the 2.4 ghz signal as it has the greatest range.
You didn't leave the settled time limit for the speeds to sort there self out. You left it 15 minutes to test it out. I bet now you got on point speeds ......!!!!!
Thanks for the nice content. I never trust the routes provided by IP companies so I got 2x TP-LINK Archer VR2800 for the ground floor and 1st floor hard-wired from virgin media router and I switched off wifi from virgin media router, all other devices like TVs, Pcs, CCTV connected through a cable to Vr2800, the result: BIG DIFERENCE
I pay for 200mb a month with Virgin. Hub 3 under 50mb no probs but every upgrade of faster speeds it crashed daily. VM never told you why just messed about. Like you I made the HUB 3 a modem, then connected a Tenda router and now I never crash, download speeds of 24mb at times and has taken away the bottle neck of too much trying to coem through a crap old hub not built for it.
well, my hub 3 wifi is useless it was dropping down to dial-up speed, do reset it works better for maybe a day,i think something is getting hot maybe then not working well. so i have put a tp link router to the virgin one and you know it it works and stayed working for many years,i am only saying about the wifi side,
Do not use either the hub 3 or hub 4 as an actual router, both are awful. On the other hand buy a proper router and stick either of them into modem mode and they'll do just fine.
@@UmbroKhan if you want a consumer all in one, something like a TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router would probably do just fine, perhaps with additional mesh wifi units if needed. I'm not big on super expensive "gaming routers" as I think it's a bit of a con. On the other hand, if you're looking to go further with your networking and willing to invest a bit of timing learning then pfsense hardware router (you can buy these pre-installed on netgate devices) plus a solid WiFi Access Point (not router) will give you the best in terms of stability, scalability etc.
@@UmbroKhan P.S. For the best connections - wired ethernet is advised plugging into the router, you want Cat6A cabling at the very least (but no harm going further up to Cat 7, 8 etc.)
With respect the video doesn't really compare both in detail . There's a number of factors not took into consideration . Rather than have a merged 2.4 and 5 G or plus try separating them maybe would help . Then putting a device on the preferred connection . playing with the routers setting also helps in most cases . Overall i never use virgins wifi as they never are reliable. I'm using an Orbi router with 2 satellites and i get over the top speeds every time . If i was to recommend a Wifi router it would definitely be an Orbi . Mind you they are expensive. I get signals and high speeds in the yard . Using the hubs wifi as standard then you'll always have problems no matter what Hub it is .
No that speed isn't normal lol I bought a Asus router with 5G only channel turned on and use my hub 3 as a modem the difference is night and day, I'm on M500 and I get 530avr in same room on my iPhone then just in the next room straight through a wall I can get 430-510.
Get a virgin engineer to attend your home to lay down fresh white upgraded coaxial copper cable, "Fibre 🤣". if you got bends in that cable existing one, it takes a toll on the speed you get.
Virgin Media do FTTP. I live in one those areas. The only coax part is from the terminator point on the front of the house to the modem/router inside. I used to be on Virgin’s coax from the cab network and can say that their fibre to the home has none of the pitfalls or issues of the old coax to the cab setup. So, to dispel what you might be proposing… Virgin do provide FTTP. Right now it’s only available to about 1.5 million of their customers. The decent thing about the Hub4 is by having it that if you live in a purely coax area you’ll be reducing the congestion on your neighbours.
I've just upgraded/downgraded to the gig hub4, I am getting faster wifi speeds than my ethernet connections all with cat 6a cables to gigabit devices qe been back and forth for months which I caught there engineer on audio tape explaining all the problems, then my complaint agent tells me all is fine the engineer said its all good when I have him on tape to the contrary we are now at deadlock and will be making a case to ofcom and cisas till my problem is fixed 20 Yr customer too shady goings on ive been getting unbelievable!!
Pointless test on day 1 and straight away after plugging in hub 4. It's obvious it's going to be slow as it needs 7 days if usage to be optimised properly
Makes no odds when the broadband fails, we get charged more for shit speeds, the fact is we want consistant functions, so your upgrade was not worth it, blagged by VM again lmao
Incorrect - I tested both with the laptop right next to the router, same range. If the speed doesn't increase at all when you're right next to the router, then whats the point of having range at all?
why is there always small print with companies, why is always other side of the coin with everything, why is there no protection nor proper punishment to these companies...??? why do we pay wages of people in parliament, why do we pay taxes...???
Okay, I cannot watch this any further because I'm getting agitated by this video. First of all Virgin Media don't guarantee the advertised speed you won't get it. You have to take into account CAP on your connection, On-Peak and Off-Peak Times. WiFi will always drop in performance by about 35% do having a wired connection instead of WiFi is much better more reliable. Running a speed that St us pointless especially if you are running the rest in Peak Times the speed test would be inconclusive. Use the Cable Modem in Modem Mode and use a separate Route. Connect an RJ45 cable to Port 4 of the Cable Modem connect the other end to the WAN Port/Internet Port on your router. Now the Cable Modem is just a Cable Modem only all your connections go via the router and not the VM SH4. I've had a cable modem for 20 years I have always used a separate router.
No one gets 500 megaBYTE or 1000 megaBYTE speeds. It's MegaBIT. Also, don't use browser based speed testers because your CPU starts to struggle. Use a native app to do the speed test. Especially on Gigabit connections,
Just had Virgin upgrade my Hub 2 to a Hub 3. The engineer said the 5 is the best and the 3 is better than the 5. Frankly the 3 is shite as well. The Virgin hubs are crap. Stick them into modem mode and buy a proper router.
![Noob To Max With DRAGON REWORK In Blox Fruits [FULL MOVIE]](http://i.ytimg.com/vi/LnBMOinoOvA/mqdefault.jpg)
a few problems with your test.
1. your using WiFI, your never gonna get close to 1Gbs on wifi even though the hub 4 can do UPTO 1.3Gbs on its 5 Ghz
2. you didnt say if that was your first time connecting it to your network. i have just got Gig1 and its taken about 14 hours since the hub watch connected before i started getting anything close to that speed. it can take upto 24 hours to get the full speed, this is because virgin media slowly increase the bandwidth over time to try and find the fastest stable connection your line can handle, this process takes upto 24 hours to complete
I can confirm this. When I installed mine I got a message 15 hours after saying the 1gb internet is ready to be used.
Using different servers to test against, for a reliable test you should be using the same server for all tests
Agreed. This video really worked me up. you can't have a reliable test if you dont use the same servers. My hub 4 gives me max speed because i use the same server when testing.
2:52 Unless you are a gamer your gonna wanna use wired 1000% of the time, hell I'd just use wired where I can, Smart TV, Xbox, PS, etc.
Very good, well explained review, thank you!
Thumbs Up and gained a subscriber!
Thanks for the sub!
Why won’t my iPhone connect properly to my virgin wifi ? I’m on the top 1gig package, on my iPhone it seems to connect but says “weak security” & won’t run any data thru it?
Have they fixed your speed issues with the hub 4 as their sending me one soon
Use an ASUS RT-AX82U instead and stick your Hub into Modem Mode, mate.
i've got the RT-AX89X and have put my hub4 in modem mode, faster speeds than in router mode
If you're going to invest in a very fast fibre connection, you need to spend some extra money on a third party router. I've got a tri-band TP-Link router, and it is absolutely superb, especially when compared to Virgins router. The range is far superior, the wifi speeds hold up much better as well.
I've invested in a TP-Link Deco M9 Plus Mesh network to boost signals to all areas of the house, and it works great.
This is good to know, thank you!
1) Firstly you need to make sure and verify you are connected to 5G wifi not 2.4G. A lot of routers advertise them with the same name which makes it tricky. Best it to have different SSID name for 5G and for 2.4G.
2) Secondly the limit in wifi speed can be laptop wifi card (when measure laptop next to router), ie. my laptop have also around 500Mb/s next to router while iPhone 13 Mini have more than 800Mb/s in the same location.
3) The advertised speed is from Virgin to you router, if you like to check this then connect your laptop directly to router via Ehternet cable (make sure cable category is appropriate for expected speed and ethernet adapter in laptop is not 100Mb/s or lower).
4) If you like to have 1gig on mesh I would spread 2.5gig Ethernet connected (a bit future proof) to Mesh nodes and configure them to use Ethernet to communicate with router - otherwise the mesh node share wifi between clients and connection to router (I've tested it and mesh nodes "wifi only" were significntly slower than mesh nodes using ethernet connection to router.
Good luck!
Thanks for this, very helpful for me.
I got installed the M200 internet Hub 3. And instead of 200Mbps I get only 20Mbps. Those chaps at the Virgin are telling me to use samknows speed tests. And it shows superhigh speed that my computer doest receive. I tried to measure the wpeed with different speedtests and only samknows shows 200Mbps but only in Hub 3? What shall I do? I need 100Mbps on my PC not on my Hub 3?? Please give me some pieces of advice. Can I use Tp-Link Router instead of the Hub 3?
I'm using TP-Link Deco M9 Plus Mesh network with my Virgin Hub now, and I get around 200MB in other rooms, whereas before, I was also getting the same 20MB in a room on the other side of my house. Check it out on Amazon, it works great.
@@TrendingReviews Thank you so much!
Getting my upgrade on Saturday, it's just the layout of most UK houses unless we place these in the dead center, will always have deadspots on one side
Yes, but the whole point of getting the Hub 4 was the 11 antenna's, giving a stronger signal to hit those dead spots - but apparently not. If you read some of the Virgin Media forums, you'll see that almost every user is reporting the Hub 4 to be worse than the Hub 3, and people have downgraded specifically because of it.
@@TrendingReviews I use my own router and WiFi access point, so will put it in modem mode.
Which leads to another annoying thing about hub4: it only has gigabit Ethernet which won't actually support the maximum speed they promise. Will have to play with various options and see what can be achieved.
if you have a large 5 bedroom with reception rooms, as this video shows then wi-fi will not be optimal.
Please confirm what wifi band you where using to test (2.4GHz or 5GHz).
As 577mbps is what you would expect to be around the limit of 2.4 GHz.
Also, Sunday afternoon is a peak period, as statistically, more people are out of work.
Peak usage period involves your whole area, not just your home... unless you got a leased line.
The connection to the tv room is bad.
agree ! sunday afternoon is NOT a quiet time for the servers !
Just ordered the 1 gig service and a hub 4. Will have to do some tests to compare the hub 4's WiFi with my Asus access point. I suspect modem mode with a good router and access point will help. Ethernet will definitely help.
It’s shit
@@Tommy-jj1kj you're right. I was getting 460Mbps over WiFi on my Pixel 6 Pro. I put it in modem modem mode and use my Asus AC3200 instead and now I get 620Mbps.
On my computer over Ethernet I'm getting 960Mbps. The limiting factor is the single 1Gbps Ethernet port used in modem mode.
To go faster 2.5Gbps Ethernet is needed and for that a new modem that doesn't exist yet.
No matter. I haven't found a CDN that will serve at anywhere near these speeds anyway. I did hit 80MB/s downloading a game on Steam, which was nice.
How did it go? I’m in a similar situation, have hub 3 in modem mode with an asus router. They given me a free upgrade to 1gb and sent me a hub 4, everything has been fine so far so I’m hoping nothing will change!
@@ZachAsaD yes, it's still good. Still getting good speeds in modem mode. Just limited by gigabit Ethernet at this point.
Was u useing 2.4ghz or 5ghz coz the 5ghz is stronger but weeker at faraway places where the 2.4ghz is bit weeker but can go faraway place much better
I tried with both, and experienced the same problems.
@@TrendingReviews i have 500mb and when in the same room get nearly full on wifi the next room i get around 200mb-300mb and if down stairs i get 130mb+ but if plugged in i 95% of the time get 400mb+ and tomorrow ill get 1gb just waiting for router
@@TrendingReviews i do have a dead spot in the back room that struggles to get 80mb and its not even that faraway from router maybe 5 meters way
Let me know if your speed improves with the 1GB Hub 4. Like yourself, I had very similar speeds on my M500 (I got around 500MB in same room as the WiFi, 200-300MB in other rooms in the same floor, and over 100MB in other floors). But with the Hub 4 1GB, all those speeds reduced, so as I was in the 14 day cooling off period, I cancelled and downgraded back to M500.
Have you disabled 2.4ghz? I know the hub 3 has the ability to swap between 2.4ghz and 5ghz if the signal strength isn't good enough. Maybe that's why the strength is poor in your living room.
Just because you have a wifi card in your laptop, doesn't mean it will do 1Gbps. My new phone will only do 220Mbps on wifi. The phone is the limit. Try plugging ethernet for a PROPER test.
You don't recommend it because your laptop is not 'the weakest link' in the chain. Or your hard drive. Or your memory speed. Wifi channel bleed with next door. Lots of factors
Don't blame the hub
Can you answer a simple question for me as I am struggling to find the answer ? I have a Superhub 2AC and am able to set port blocking for a particular port and also I can set up port forwarding for a prt for external access to my home, Question - can I configure the hub 3/4 for this ? Thanks.
Yeah - I have had my Hub 3 in modem mode since getting it and have my own multi channel (important for speeds & feeds) router connected to it. My own router handles everything, including Wifi6 (ax protocol) so when Virgin offered me an upgrade today i refused whilst I do my research on this Hub 4. Is it worth getting the Hub 4 to get the 1Gb bandwidth and putting it into modem mode still I wonder?
I did try the Hub 4 with my TP-Link Deco M9 Plus Mesh, but even then, I still didn't get anything close to the speeds I expected with 1GB, so for me, setting it up on modem mode with a mesh still didn't improve enough with the Hub 4. So I switched back.
@@TrendingReviews Having reviewed the Hub 4, I have decided to upgrade - mainly due to the fact the Virgin have offered me a package that is actually alot cheaper than what I currently pay - so, ill drop it into modem mode and as long as its not worse all good!!
I work for a phone support company for Virgin Media. The hub 3 is awful, from customers and my own experience. Note the minimum download speeds are to the router, not though wifi.
But its still shocking next to the hub 4, 577mbps if its on 5GHz (theoretical maximum of 1300 mbps), but if thats 2.4GHz, around 600 mbps download is the theoretical maximum thoughput.
To note, if the only fee for the hub is £35, it makes sense that it performs like a £35 router. Its never going to have the range of a wifi 6 router for £140 , as your not paying that for the router, but it is a shame they couldn't try and make it good where it counts.
My biggest gripe is that the wifi pods are alright, but if you don't have a Volt (bundled with an O2 sim) you have to pay £5 onto the monthly fee per pod.
Wouldn't be so much of a big deal if the router didn't suck so bad, but when they give them cheap or even free at times, I'm not surprised they are bads.
Run your Deco mesh network with the Hub 4 & use the 192.168.0.1 to adjust your WiFi on 5GHz 160mhz, upgrade your laptop WiFi pci-mini to AX210. So you can get 1gbps on your Lappy
Well Done , it's a true example we should not believe when companies advertise a product they cannot offer. It's down to Independent Good Reviews like this we find out the truth !
read comment above.
I had hub 2ac for years and always had 100 mb download recently upgraded to 200 mb every time I try to see if I’m entitled to upgrading to hub 3 it doesn’t let me know is the hub 3 any much better then 2ac
Definetly an improvement for me, I can't get WiFi the other side of my home, have the boosters and since they sent me a hub 4 it reaches all over and more with usual high speed 120mbps when I only pay for 100 😁
How much u paying for M100 I'm paying 44 a month
@@DANE89 I've got TV too with a bundle and 100mb, phoneline which isn't used £39 a month.
I'm in Birmingham & I'm paying £25 for M200 18m contract broadband only, but I've noticed when I invested in a TP-LINK RE605X it eliminated all the WiFi dead zones in my 6 Bedroom home. I tried out the lower model RE505X but it's not good as the RE605X. On 5GHZ only 20/40/80/160mhz channel in the Hub 4 settings.
@@i.a565 how do you pay £25 for M200
Not for me, works fine at ranges, it’s probably because your using the 5 GHz
I was thinking of upgrading my hub3 to hub4. I have dead spots in my house and use a tenda nova mesh network but over time the tenda nova speed drops like a stone and needs a complete reset. A reason I haven't worked out why yet. I thought the hub4 would allow me to bin the tenda Nova mesh but clearly not it seems........
im having the same issue with the nova mw6 :/
Hello mate
I’ve got a virgin media hub3 that won’t let me use the Wi-Fi, any idea how I can fix it? When I logo in to the Wi-Fi it drops off then on then off then on.
Hey mate - I've not experienced this before - have you tried some troubleshooting from google recommendations?
xtrium.com/virgin-media-wifi-keeps-dropping/
Did you use the shit cable they ship it with for hardline check? (If so it ships with cat 5...... you need to buy a cat 6 or 7 cable really) Are you using 2.5 or 5ghz for WiFi....
I used the one they provide, but I also bought a set of 5x CAT 7 cables to connect too as well. I have 5Ghz set for WiFi as well. I've recently added a TP-Link Pro Mesh network to extend coverage, which does help with speeds, but its only fast in the room of the router. Every other room is about 50% or less.
Hub 4 way better than 3 for me, constant issues with tablets and smart devices loosing signal. with Hub 3. Since change no issues at all good signal in all rooms and even in garden sun house which before had to use repeater.
You'll get even more if you make it a modem and connect a super fast router to it. Did this and all the bottle neck has gone.
@@JB12132 Agree, HUB 4 performance slowly became problematic. As you said about 6 months ago got an Asus router and signal is great everywhere.
Any recommendation a router or do I have buy a cheap mesh system? Only living in a small place
What did vm say? I’ve had the same experience! And have downgraded to 500. Nothing but a pain to deal with vm.
They couldn't resolve it, so I downgraded back to 500GB again. Pretty disappointing tbh
@@TrendingReviews can I ask was you allowed to go back to your original package at the same price? When I rang to cancel I was told I had to pay more. New customer so had discount and my price was £59.00 per month which included m350, 2 tv boxes and weekend calls first package before the gig 1 upgrade. when I cancelled my gig 1 they wanted £67.00 per month. Wasn’t happy at all. In the end went for the m500 with tv and phone for £72.00 per month with some sort of discount. Not happy with the customer service I’ve received!
I've just been offered the new Hub 4 (OLD TECH) Just joking from my old hub 3. I will give it A go see if it's better
Mines due Friday A new Toy to play with. It does make me laugh tho we all pump in £100s a month to Virgin media.....They make zillions and Give us old Techology! Humans Don't deserve old tech lol
My ancient TiVo box is playing up. Then the very old Hub 2 failed intermittently so called help. Nice gent in Bangalore call centre promised a replacement. Only the newer Hub 3, will have to wait for new TV box after installation of the Hub 3, which arrived yesterday. Managed to get it up and running on all devices with help from experts here on YT.
This also showed me that the Hub 3 is ancient tech, over six years old. I then had long winded online text conversations with various Virgin Media agents who eventually told me that Hub 4 is only for customers on 500mbs to 1gb.
The Hub 3 appears to be working ok so far but it’s disappointing to be fobbed off with old kit, and I’ll have apply again for a new TV box. Maybe it will be free?
idk if its just my area but i always have many issues with Virgin Media, including now, with high packet loss every few seconds/minutes
there is a newer version of speedtest, for higher speeds.
Can you share?
I’m getting the hub4 but my deco m9 mesh is staying on is there any point in getting it?
I have the Hub4 + a set of 4x Deco M9 Mesh set up around the house. With the Hub4, you will still definitely need it!
@@TrendingReviews when you put it in modem mode for the deco, does the hub actually do anything?
Are you using the same laptop for each test or a diffrent one?
I tried 2 Macbooks, 1 Windows Laptop, and my phone. All produce same/similar results.
@@TrendingReviews you are aware that diffrent laptops have diffrent WiFi cards which could impede the results u get. Which makes the test useless. I would suggest u use the same device in all the rooms to get a more accurate results.
That was the first test I did. What I'm saying is I later tried the tests with a different laptop in all the rooms, after I did that first with my Macbook - so it definitely was accurate.
Can anyone explain why my superhub 3 consistently gets 200 download speed when yours gets over 500? I’m not great with technology
it is the package you are paying for, I get 200 because I am paying for 200 speed...
I got upgraded from the hub3 to the hub 4 this weeks. The oculus quest 2 (airlink) worked flawlessly with the hub 3. Hub 4 was utter garbage, and that’s literally a few feet away from the playing area. Ran through everything customer service recommended from both virgin and oculus. Made no difference. Oddly enough, the hub 4 speeds are significantly faster than the hub 3 *shrug*
Is it possible for you to connect it via ethernet cable
Is it possible for you to connect it via ethernet cable
Hub 3/4 WiFi will be utter poo.
For any ISP in general you should invest in a decent router and put the ISP provided kit into modem only mode! Trust me - you won't look back!
Absolute best is to buy a pfsense based router and then buy separate WiFi access points, but that's advanced mode stuff for if you can really be bothered.
But it does pay off :)
Has it improved at all since you wrote this?
Exact same issue here, upgraded to 1gig a few months ago, not been able to use airlink since.
Don’t forget to add your DNS settings guys, doing is maxed out my broadband speeds, i went from 34 megabytes to 365 megabytes, only use the DNS settings that match your providers DNS settings.
Changing your DNS doesn't increase your speeds 🤣
Did for me :)
Had this problem too got a tech out and they said the hub 4 works on a different frequency and solved the problem . nice Guy try calling virgin and getting them to send a technician out
Do you know how they solved the problem?
You should seperate your wireless channels so all your devices can connect to 5ghz network. Your devices will always connect the the most stable network witch is the 2.4ghz network rather than the faster 5ghz network
Unless you're using devices like wireless CCTV cameras, doorbell cameras, smart plugs and light bulbs - they all use the 2.4 ghz signal as it has the greatest range.
Do a hub 5 vid
Ethernet will always be better than WiFi. 🤦♂️
I think we all know that
@@TheYomanda Why reply if that's the case then? 🤔 🤦♂️ 😂
@@TheCheshireCat. because you commented the obvious
lets be real though, who will ever need 1gb download on your phone or smart tv like, the only time you may need gigabit is for a pc or xbox/ps4
The moral of the story: never use wi-fi, and if you have not other choice, always use third party devices instead of the hub.
You didn't leave the settled time limit for the speeds to sort there self out. You left it 15 minutes to test it out. I bet now you got on point speeds ......!!!!!
Thanks for the nice content.
I never trust the routes provided by IP companies so I got 2x TP-LINK Archer VR2800 for the ground floor and 1st floor hard-wired from virgin media router and I switched off wifi from virgin media router, all other devices like TVs, Pcs, CCTV connected through a cable to Vr2800, the result: BIG DIFERENCE
I pay for 200mb a month with Virgin. Hub 3 under 50mb no probs but every upgrade of faster speeds it crashed daily. VM never told you why just messed about. Like you I made the HUB 3 a modem, then connected a Tenda router and now I never crash, download speeds of 24mb at times and has taken away the bottle neck of too much trying to coem through a crap old hub not built for it.
well, my hub 3 wifi is useless it was dropping down to dial-up speed, do reset it works better for maybe a day,i think something is getting hot maybe then not working well. so i have put a tp link router to the virgin one and you know it it works and stayed working for many years,i am only saying about the wifi side,
Do not use either the hub 3 or hub 4 as an actual router, both are awful.
On the other hand buy a proper router and stick either of them into modem mode and they'll do just fine.
Which router you recommend for a 4 bedroom house?
@@UmbroKhan if you want a consumer all in one, something like a TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router would probably do just fine, perhaps with additional mesh wifi units if needed. I'm not big on super expensive "gaming routers" as I think it's a bit of a con.
On the other hand, if you're looking to go further with your networking and willing to invest a bit of timing learning then pfsense hardware router (you can buy these pre-installed on netgate devices) plus a solid WiFi Access Point (not router) will give you the best in terms of stability, scalability etc.
@@UmbroKhan P.S. For the best connections - wired ethernet is advised plugging into the router, you want Cat6A cabling at the very least (but no harm going further up to Cat 7, 8 etc.)
With respect the video doesn't really compare both in detail . There's a number of factors not took into consideration . Rather than have a merged 2.4 and 5 G or plus try separating them maybe would help . Then putting a device on the preferred connection . playing with the routers setting also helps in most cases . Overall i never use virgins wifi as they never are reliable. I'm using an Orbi router with 2 satellites and i get over the top speeds every time . If i was to recommend a Wifi router it would definitely be an Orbi . Mind you they are expensive. I get signals and high speeds in the yard . Using the hubs wifi as standard then you'll always have problems no matter what Hub it is .
In a nutshell all Virgin Routers are shite!! PERIOD!!
Great Video though. Thanks.
not with the hubs i have used ! i also have used other routers by TP LINK and others. Your blanket statement is incorrect.
Great man I got same problem
No that speed isn't normal lol I bought a Asus router with 5G only channel turned on and use my hub 3 as a modem the difference is night and day, I'm on M500 and I get 530avr in same room on my iPhone then just in the next room straight through a wall I can get 430-510.
How about speaking up a bit or sorting your microphone out ?
Damn
You can get the gig1 fibre with hub4
I did, and it was slower than the 500MB Fibre on Hub 3 - that is what I am showing in the video.
It's Megabits not Megabytes.
Upload speed is not even 10% of the download thats our real problem...
Very true - I upload all my RUclips videos I shoot in 4K to dropbox, and it takes ages. :(
It’s because upload only sits on 4 upstream frequencies whereas the download has much more downstream frequencies.
Get a virgin engineer to attend your home to lay down fresh white upgraded coaxial copper cable, "Fibre 🤣". if you got bends in that cable existing one, it takes a toll on the speed you get.
Virgin Media do FTTP. I live in one those areas.
The only coax part is from the terminator point on the front of the house to the modem/router inside.
I used to be on Virgin’s coax from the cab network and can say that their fibre to the home has none of the pitfalls or issues of the old coax to the cab setup.
So, to dispel what you might be proposing… Virgin do provide FTTP. Right now it’s only available to about 1.5 million of their customers.
The decent thing about the Hub4 is by having it that if you live in a purely coax area you’ll be reducing the congestion on your neighbours.
Virgin Coax Cable can handle speeds of 8GB ps tried with bridge 2gb x 4accounts because speed are required
Hub 4 the best of the best Wi-Fi range very good and stable
It's "megabits" NOT megabytes
I've just upgraded/downgraded to the gig hub4, I am getting faster wifi speeds than my ethernet connections all with cat 6a cables to gigabit devices qe been back and forth for months which I caught there engineer on audio tape explaining all the problems, then my complaint agent tells me all is fine the engineer said its all good when I have him on tape to the contrary we are now at deadlock and will be making a case to ofcom and cisas till my problem is fixed 20 Yr customer too shady goings on ive been getting unbelievable!!
Change it from the 44 channel default to 36 for higher speed performance 5GHz mode only 20/40/80/160.
Pointless test on day 1 and straight away after plugging in hub 4. It's obvious it's going to be slow as it needs 7 days if usage to be optimised properly
Completely incorrect information. This isn't ADSL technology
Makes no odds when the broadband fails, we get charged more for shit speeds, the fact is we want consistant functions, so your upgrade was not worth it, blagged by VM again lmao
It's not going to make the range any better that's what the problem is it is not the speed you have a problem with it is the range.
Incorrect - I tested both with the laptop right next to the router, same range. If the speed doesn't increase at all when you're right next to the router, then whats the point of having range at all?
Megabits not megabytes. Come one it's not rocket science.
why is there always small print with companies, why is always other side of the coin with everything, why is there no protection nor proper punishment to these companies...??? why do we pay wages of people in parliament, why do we pay taxes...???
Okay, I cannot watch this any further because I'm getting agitated by this video. First of all Virgin Media don't guarantee the advertised speed you won't get it. You have to take into account CAP on your connection, On-Peak and Off-Peak Times. WiFi will always drop in performance by about 35% do having a wired connection instead of WiFi is much better more reliable. Running a speed that St us pointless especially if you are running the rest in Peak Times the speed test would be inconclusive.
Use the Cable Modem in Modem Mode and use a separate Route. Connect an RJ45 cable to Port 4 of the Cable Modem connect the other end to the WAN Port/Internet Port on your router. Now the Cable Modem is just a Cable Modem only all your connections go via the router and not the VM SH4. I've had a cable modem for 20 years I have always used a separate router.
Not to mention was his new package active, and was the hub set up on the same channels.
@@SightsWithSteve yes
No one gets 500 megaBYTE or 1000 megaBYTE speeds. It's MegaBIT. Also, don't use browser based speed testers because your CPU starts to struggle. Use a native app to do the speed test. Especially on Gigabit connections,
sunday afternoon IS a busy time !
Also I think you need your network reset by virgin media you also need to activate it
Just had Virgin upgrade my Hub 2 to a Hub 3. The engineer said the 5 is the best and the 3 is better than the 5. Frankly the 3 is shite as well. The Virgin hubs are crap. Stick them into modem mode and buy a proper router.
Short answer: no because the hub 4 WiFi is gash compared to hub 3. If you only use ethernet, crack on
All depends where you live I suppose 😊
???