Hi all, it is November 2024, and the Settings menu has changed. Automatic Replies are no longer in the Mail section. Microsoft added a new section called Accounts and moved Automatic Replies there. Additionally, if you are using New Outlook Desktop app, the settings are the same. You no longer need to memorize two sets of instructions. I updated this video to reflect these changes found here: ruclips.net/video/vUwk4dwrql0/видео.html
This should have been the top recommendation on Google, idk why this was buried underneath 10 other videos that couldn't answer my question and were from like 2019. Thank you for such an easy explanation!
You are welcome. Those other videos must have better key words than I do so Google shows them higher in the list. It looks like I may need to up my game 😊
People not properly setting up Out of Office messages is something that annoys a coworker. True story: One time our team waited over a week for someone to answer and finally found out that the person was out of the office. This would have been a perfect time to let people know you are out and who to contact for time sensitive tasks.
Very 2 weeks I am off on Thursday. However I cannot seem to preschedule an out of office for each date. Manually having to turn it on every time is often forgotten. I just want to be able to schedule recurring out of office messages how hard can it be outlook!
Yea so Microsoft has not provided us a recurring schedule feature. I hear that you may be able to do it in Power Automate but have not tested that solution for myself.
Is it possible to have multiple schedules setup? I want replies outside of work hours, and 5pm to 9am and all day Friday, Sat, Sun. Also would like the reply to my HTML not just text, that does not look good IMO.
No it is not possible to have multiple Out of Office set up. I get this question often so I checked the MS documentation just in case. There is no indication that they plan to add anything like that. For reply in HTML, this community post may help: answers.microsoft.com/en-us/outlook_com/forum/all/auto-responder-messages-in-text-only/b3528dd1-64a1-46eb-9b60-6f1dbf883c24
Hi, most of what I cover is Microsoft 365 which is their jargon to mean all the things that happen online and/or are part of the ongoing license. Some people buy a product base (2022 in your case) and you get those features and that is all until you buy the next update. M365 is a yearly license but you get updates as they come out. I am guessing that 2022 does not have the update I mentioned because that is part of the M365 package and came out in December 2022 if I recall.
Thanks for this video. It really helped. But I need your help on something, there's no field there to put the "Subject" but only message body. How do I make sure the auto-reply received by the recipient has my own defined subject? Thanks.
Hi, you do not get to define the subject line. What this feature does is adds your reply to the email you received and picks up the subject line of the original message. This is not any different to replying to a message when you are in the office. A message comes in and you click reply, in the new Outlook you cannot change the subject line either.
Hi, the way I check if the auto reply is on (trust but verify) to create a new email and put my name in the To line. There is a newer feature in outlook that will tell you if the person you are about to send the email too has an Out of Office turned on.
Hi there! Would there be any reason that my automatic relies are not working? I use the web app and have found that even after setting them up with all the relevant details, as explained in your video, that they do not seem to be working? I have the notification saying that they are turned on, but when I test it from my personal email(Gmail) I don't seem to be getting them? Even after the very first test email. Any help would be appreciated! I am going away for a week and don't want my coworkers and clients to have the same problem! Thanks!
Hi the out of office is usually set up for just your organization by default. Click the check box for send replies outside org and then type in what you want it to say. This can be a different message than what you send to people you work with.
I set up an automatic reply, but it only works in Teams. Recipients inside and outside the organization aren't receiving an email reply. However, they can see the message header at the top of the email, which displays the automatic reply message in red. Note: This problem only happens with my custom domain. No rules have been set up, and I sued a private window, but it didn't work. I used another domain, and it worked. What could be the reason, and how can I figure it out?
Hi I have a custom domain as well and no special rules set up. However, the out of office works. I tried to look into the admin center, but since I am not a trained admin, I did not find anything that would explain the issue.
@@HeatherMajors Hey Heather, Thank you for your prompt response. Someone asked me to Check your external group mail settings in Microsoft 365 Admin center, do you have any clue about it? إلغاء رد
Hi, I don't know of a way to do it directly in Outlook and if Mac is different, not being a Mac person I cannot speak to that. However I did a quick google search to see if I could find an answer. TI found a post that uses Power Automate that may do the trick. I have not tied it myself yet but wanted to share in case it solves your requirement. www.linkedin.com/pulse/set-up-recurring-automatic-replies-senn-chiee-lim/
That is a good question, I took a quick look at the triggers. The best idea I have off the top is when a new email arrives then use get events from the calendar connector. I have not used Power Automate for this so I am not sure what the flow would look like for all the steps but maybe you can start there. I am a path of least resistance person for stuff like this. Microsoft said set up out of office from email so I do. Less chances of me making a mistake 😊
Yea, you are correct, this is focused more on the Web app since most of my client base is uses Outlook Web. Hopefully, someone else is Mac smart to help you out.
The options you have are Send replies inside organization and send replies out of organization. When you choose the outside org option there is a box that can be checked that will send replies only to your contacts. However, send inside your org does not have such a toggle button. I looked at the Microsoft support site and did not see any indication of a granular control, it is an all or nothing kind of deal.
Hi all, it is November 2024, and the Settings menu has changed. Automatic Replies are no longer in the Mail section. Microsoft added a new section called Accounts and moved Automatic Replies there. Additionally, if you are using New Outlook Desktop app, the settings are the same. You no longer need to memorize two sets of instructions. I updated this video to reflect these changes found here: ruclips.net/video/vUwk4dwrql0/видео.html
This should have been the top recommendation on Google, idk why this was buried underneath 10 other videos that couldn't answer my question and were from like 2019. Thank you for such an easy explanation!
You are welcome. Those other videos must have better key words than I do so Google shows them higher in the list. It looks like I may need to up my game 😊
Awesome. Straight to the point and easy to follow. Thank you!
You are welcome. Hope you have a wonderful weekend.
Clearest explanation I’ve seen. Thank you!
Glad it was helpful!
Thanks very much. Very helpful video indeed!
You are welcome. Glad to be of assistance.
Thanks. Great video, easy to understand!
That was the goal, to make things easy to understand. Glad you found it so.
Thanks.For be very clear and specific 👍🏼
Hilda, you are welcome :)
People not properly setting up Out of Office messages is something that annoys a coworker. True story: One time our team waited over a week for someone to answer and finally found out that the person was out of the office. This would have been a perfect time to let people know you are out and who to contact for time sensitive tasks.
Very 2 weeks I am off on Thursday. However I cannot seem to preschedule an out of office for each date.
Manually having to turn it on every time is often forgotten.
I just want to be able to schedule recurring out of office messages how hard can it be outlook!
Yea so Microsoft has not provided us a recurring schedule feature. I hear that you may be able to do it in Power Automate but have not tested that solution for myself.
Excellent!!! Thank you!
You are welcome!
Hi Thank you! this info is more updated and helpful.
Glad the video could be helpful when you needed it 🙂
Thanks. Is it valid for the emails coming under Cc?
Yes, it is
Is it possible to have multiple schedules setup? I want replies outside of work hours, and 5pm to 9am and all day Friday, Sat, Sun. Also would like the reply to my HTML not just text, that does not look good IMO.
No it is not possible to have multiple Out of Office set up. I get this question often so I checked the MS documentation just in case. There is no indication that they plan to add anything like that. For reply in HTML, this community post may help: answers.microsoft.com/en-us/outlook_com/forum/all/auto-responder-messages-in-text-only/b3528dd1-64a1-46eb-9b60-6f1dbf883c24
Hi Heather. Regarding the desktop version on outlook, I have 2022, I do not have "automatic replies", as you demonstrated.
Hi, most of what I cover is Microsoft 365 which is their jargon to mean all the things that happen online and/or are part of the ongoing license. Some people buy a product base (2022 in your case) and you get those features and that is all until you buy the next update. M365 is a yearly license but you get updates as they come out. I am guessing that 2022 does not have the update I mentioned because that is part of the M365 package and came out in December 2022 if I recall.
Thank you very much!
You're welcome!
Thanks for this video. It really helped. But I need your help on something, there's no field there to put the "Subject" but only message body. How do I make sure the auto-reply received by the recipient has my own defined subject? Thanks.
Hi, you do not get to define the subject line. What this feature does is adds your reply to the email you received and picks up the subject line of the original message. This is not any different to replying to a message when you are in the office. A message comes in and you click reply, in the new Outlook you cannot change the subject line either.
Many thabks for the help.
But how can I know if the auto reply is really now has been successfully done or not ? Or how can I edit it ?
Hi, the way I check if the auto reply is on (trust but verify) to create a new email and put my name in the To line. There is a newer feature in outlook that will tell you if the person you are about to send the email too has an Out of Office turned on.
Hi there! Would there be any reason that my automatic relies are not working? I use the web app and have found that even after setting them up with all the relevant details, as explained in your video, that they do not seem to be working? I have the notification saying that they are turned on, but when I test it from my personal email(Gmail) I don't seem to be getting them? Even after the very first test email. Any help would be appreciated! I am going away for a week and don't want my coworkers and clients to have the same problem! Thanks!
Hi the out of office is usually set up for just your organization by default. Click the check box for send replies outside org and then type in what you want it to say. This can be a different message than what you send to people you work with.
I set up an automatic reply, but it only works in Teams. Recipients inside and outside the organization aren't receiving an email reply. However, they can see the message header at the top of the email, which displays the automatic reply message in red.
Note: This problem only happens with my custom domain.
No rules have been set up, and I sued a private window, but it didn't work.
I used another domain, and it worked.
What could be the reason, and how can I figure it out?
Hi I have a custom domain as well and no special rules set up. However, the out of office works. I tried to look into the admin center, but since I am not a trained admin, I did not find anything that would explain the issue.
@@HeatherMajors
Hey Heather,
Thank you for your prompt response. Someone asked me to Check your external group mail settings in Microsoft 365 Admin center, do you have any clue about it?
إلغاء
رد
How to do this reoccurring every weekend on New Outlook on Mac?
Hi, I don't know of a way to do it directly in Outlook and if Mac is different, not being a Mac person I cannot speak to that. However I did a quick google search to see if I could find an answer. TI found a post that uses Power Automate that may do the trick. I have not tied it myself yet but wanted to share in case it solves your requirement. www.linkedin.com/pulse/set-up-recurring-automatic-replies-senn-chiee-lim/
I wish it worked the other way...my calendar says out of office so that should trigger the replies. Wondering if power automate can do that? Hmmm..
That is a good question, I took a quick look at the triggers. The best idea I have off the top is when a new email arrives then use get events from the calendar connector. I have not used Power Automate for this so I am not sure what the flow would look like for all the steps but maybe you can start there. I am a path of least resistance person for stuff like this. Microsoft said set up out of office from email so I do. Less chances of me making a mistake 😊
Thank you🎉🎉🎉
You’re welcome 😊
This is irrelevant to the current version of Outlook for desktop. Does anyone know how to set this up on Outlook for Mac version 16.78.1?
Yea, you are correct, this is focused more on the Web app since most of my client base is uses Outlook Web. Hopefully, someone else is Mac smart to help you out.
What if I want to exclude a few people from receiving it?
The options you have are Send replies inside organization and send replies out of organization. When you choose the outside org option there is a box that can be checked that will send replies only to your contacts. However, send inside your org does not have such a toggle button. I looked at the Microsoft support site and did not see any indication of a granular control, it is an all or nothing kind of deal.