Why I Can No Longer Support ThredUp
HTML-код
- Опубликовано: 24 авг 2024
- This video is definitely outside the norm for me. But, I felt compelled to share with you my thoughts on this company.
Thank you for your love and support!
Find me here:
Facebook: / akamommymel
Instagram: / melony_akamommy
Pinterest: / melonyk
Email: melonyakamommy@gmail.com
YouVersion Bible App: www.bible.com/...
Mailing address:
Melony akaMommy
PO Box 309
Quinlan, TX 75474
Feel free to leave suggestions, questions, or constructive criticism in the comments section. However, I intend for this channel to be a space of encouragement to others. Therefore, comments of malicious intent will be deleted promptly. Thank you! :)
I agree w/ you ... I was shocked what I was given ... I had the unwanted items donated .. I sent 12 lbs of clothing ... Mostly dress barn ,, Pink ,, Old Navy and American Eagle jeans .. I got 1.35 ... Totally agree w/ you .
Its Me Deb me too!!! Mine was old Navy, Gymboree, etc. And got nothing back! I can make more in a regular consignment shop.
Never again will I use this. They are selling my expensive things for dirt cheap
I think the company rejects very good items because they intend to sell in rescue boxes. They have no accountability for what they don’t photograph and price. I noticed over a period of time when I sent in 4 very large bags. They rejected what I considered to be my best items. All four bags had expensive designer brands that I purchased in NYC. They photographed lesser items from Anthropology and FreePeople etc. and priced them higher than I expected but totally rejected things I would expect to be much higher priced. I complained through customer service and they got back to me saying items must have smelled or been dirty. Talk about adding insult to injury! The items sent were in excellent condition. In fact I was only selling them because I’ve lost significant weight. So I definitely agree with you. BTW I looked at the Better Business Bureau complaints and there were a lot.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Dont worry, you're video wasn't negative. It was very informative for me, someone who was considering sending in some items to thredup and even buying things. I'll take my service elsewhere. Thanks!
Thank you! I'm glad that you were able to get some helpful information! :)
Thanks for the info. I was seriously considering using their services. You seem like a straightforward and honest person and I believe that you were taken advantage of. So, thank you for saving me the trouble of getting involved with a company who takes advantage of their customers. Take care.😊
You're most welcome! I really didn't want to "bash" a well-known company, but I just didn't want others to have the same experience that I did.
this is why ive been thinking of opening one. if i did it woukd be the best one ever amd everyone would be happy. so mommy lets do this together.
Hi, I am opening one in the coming months. What changes would you like to see in it vs ThredUp? I may be interested in partners as well. :)
DON'T use thred up, don't support a company that does not paythe sellers for clothing sent to them in clean out bags!!!!
I know this is an older video but I gotta say people are too afraid of "being negative" these days where it doesn't even apply -- describing a bad experience isn't negativity, especially when it's so useful to others. I was considering buying from thredup but it leaves a bad taste in my mouth that sellers aren't even getting enough back to cover their fees! I guess it will depend on how much longer I stay poor. ;) Definitely won't be selling to them like I was considering too (but my clothes are probably too worn for consignment anyway).
Yup, forget negativity, how about TRUTH on companies that are ripping people off!!!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
So sorry to hear that happened to you, also, happened to me. Sent two large bags of clothing and I rec'd 12.00, and there where name brands with tags still on, never worn. I guess the " Live and Learn " really applies here. Thanks for your honesty and sharing your experience with us.
You're most welcome! It's sad that so many people have had almost this same experience with a company that we all thought we could trust. :(
Lisa Schiavone-Melchione that is super shady. I wonder what REALLY goes on behind the scenes in that company. This is why I sell things on Facebook and can't find any online sites that I can trust. I'd rather give my items to ppl for free (not even Goodwill) so that I know they are truly going to good use and not for just profit. Argh, this drives me insane!
im SO glad you posted this. i was considering sending a ton of clothes in to them, im just going to bring them to a shop near me instead.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
This seems to be a huge scam for sellers. So stop it. I’ll never even consider this site again.
For purchase.
Agreed!
I was about to send them a bag of clothes, not anymore after watching this. :o
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Melony, I think you worded everything well in this video. While it wasn't your normally positive style of video, I believe you did it for the best of your views, which I really REALLY appreciate and respect. Thanks!!
Thank you!! I wasn't sure if I should share this video or not.....but I just felt like it needed to be said.
Because they are getting popular now like half price books they can pay pennies on the dollar. Sell on E Bay you will do better!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I never used ThredUp to sell or purchase items. I personally use Ebay to sell my own items, and the items that don't sell I donate to Goodwill. I wouldn't trust to send my items to a company that is not local to me to sell my items for me.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I am very new to ThredUP. I just sent in my first clean out bag. I only made 5.97. I wasn’t super disappointed because my expectations we’re too high. My first issue is they just started charging $1.99 restock fee for return items. My second issue and the major one is I auto-purchased an item that was initially in another person’s cart (or bag). When it hadn’t been purchased the item in 24 hours the auto purchase kicked in. I attempted to apply the discount code I was entitled to use and it would not accept the code. I contacted customer service and they said their system wouldn’t allow the discount code or the item to be put in a bundle for shipping. So I ended up paying a lot more then I had anticipated, roughly 29 dollars more. The customer service agent was also not apologetic and didn’t acknowledge the computer should allow all sales to be processed with same policies or disclose it prior to the customer making the decision to buy. I was really upset. I formed very negative opinion on company.
I'm so sorry that you had this experience with them. :(
Aka Mommy, thanks for your video. I used to work for a company (Buffalo Exchange, and it was years ago!), they did the same as Thredup. Idk if they were online as I don’t think it was an option in those days! They were an excellent company to work for! I feel that some companies nowadays are really good to work with in the beginning when they are “starving” and when they get bigger, they just don’t care about consumers anymore. What’s up with that?! I’m with you!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I was shocked when I sent my first bag to thred up. It's an utter waste of time. I had the exact same experience. My local consignment store is a 40/60 split. Thred up gave me pennies for high end pieces. FED UP WITH THRED UP!!!
I'm so sorry to hear that! It's disappointing when a company that was once a joy to work with becomes a pain. :(
I sent in $300 of my daughters vguc and i mean resale value. Including London Fog coat that she hardly wore, several gymboree that were bought brand new and she hardly wore (maybe wore one time each), and also several rare edition dresses that were gorgeous dressy dresses. The bag was at full capacity. I couldnt hv put one more tiny little item in it. I got $9 for the whole lot. I was ticked! Never ever again. I could’ve gotten more out of her clothes at a garage sale. I felt total disgust for the company.
That is just disgraceful! I still don't know how they continue to get away with this.
Wow you have a point! I sent in clothing and they only listed 3 items. All of my clothing was in excellent condition. 1 top they sold for $8 and they're only giving me 30 cents for it. Thank you for making this video. I can not support them any longer if they are treating all of their sellers this way. Shame.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I understand exactly what you're saying! My payout was a little more than the amount you stated, but it wasn't anything close to what they're making after my items sold. They literally sold ONE item (among MANY others) for the same amount that they gave me for the total bag. Now I see they are charging $9.99 to mail the bag when it used to be free. I'm glad you're speaking out about this!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Hi! New sub. here and someone who was considering possibly trying thred-up as a buyer because you-tubers who I respect have been happy with them and recommended them in the past. I just recently noticed those people, and now you, have changed their mind about thred-up and some seem to be in the process of possibly dropping them. I just subscribed to your channel because I like the fact that you have been very responsible about your opinions re: this company. I agree-you once liked and recommended them, but now things have changed and you are letting your subscribers know why. I like that you did that, and I also like that you care about the sellers who now are probably not being treated fairly with what they are being given for their items. That demonstrates that you care and are a kind and morally responsible person-and I like that. Thred-up is apparently no longer taking the high road. The problem is that THEY GOT GREEDY. I've seen the same kinds of things being said by many others, and I don't believe in coincidences. So now, they will, unfortunately, have to pay the price for "going greedy". That will take them down, just as it has many other companies. They do a lot of things, in the beginning, to appear fair, well-intentioned, accommodating, etc., then the greed begins to take over and they start going down the tubes. Maybe they can redeem themselves if they heed these customer comments as both buyers and sellers, but probably not. Hopefully, similar companies will take notice of thred-up's downfall and not make the same mistakes as they begin to become successful.
Thank you so much, Lauren!! I'm so happy to have you here. Yes, I was a long time loyal customer to ThredUp and LOVED their service when I first learned of it many years ago because it provided moms a way to actually save money on clothing AND feel good about sending used clothing to other moms for a fair price. So much has changed with them since they first started and I can only hope that others will take the time to do the research on their policies before sending anything their way.
I completely agree. I gave a bag of clothing definitely worth more than $350 to thredup expecting at least $20. No, for a bag of barely/never used clothing, I got $4. And honestly, I was giving the clothes away without caring about money in return, but you can't market your whole brand on consignment and then not even give enough money to buy a single item on the shop. I'm not sure what I can buy for $4, but I can't say it's a whole lot. I completely understand the feeling of being taken advantage of. I could have sold my clothing myself and made ten times that, minimum.
It's just so frustrating to feel like you've been taken advantage of by a company that you thought was reputable. :(
I also had the same problem- sent them a full bag of perfect quality stuff. i got 98 CENTS!!! WHATT???? I have loved to purchase from them as well but struggled to buy from there with this also.
That's just a shame!
Hi,I am a new subscriber today. I was about to start a relationship with Thredup and thankfully your comments made me continue my search into this company. Now I also try to only put out positive messages, but warnings are a positive way to save others from experiencing the negative treatment which you received. ThredUP created that, you are just warning all of us how negative ThredUP treat people who do business with them. You did that in a very positive way, and I for one am appreciative of this. Seems to me you did a service for those of us who planned on doing business with them and now know enough not to. Well good for you standing up for yourself and others. I say keep up the good work.
Thank you so much Evelyn!! I really appreciate you taking the time to leave me such a supportive comment! If it's any help at all to you, after all of this happened, I researched several companies and decided to use Swap.com. I've since made over $100 with them and have been incredibly happy with my experience. If you're still interested in selling to an online consignment retailer, I would recommend checking them out! :)
I sell things now on local Facebook groups. I can sell items individually or in a bundle by size. I can put together a few wardrobe capsules, and women love that. I get what I feel is a good price, and I can meet someone in a public place for safety. Something you might consider.
Great idea! Thank you for sharing! :)
I've never used thredup but this is great to know, it's a shame this happened. 😕
I'm just now getting around to responding.....life. Thanks for always supporting me here on the channel, friend! ;)
Thanks for sharing! Shows how much you care about your viewers!
Hey, friend! It's me.....replying to a comment you left on my channel a billion years ago. #life
Thank you for taking the time to share your experience. Your insight is very helpful in making my own decision not to use them.
I agree I also agree that I don't like to put out negative content, HOWEVER, I feel that you were not negative, and definitely not a " hater" lol...
but RATHER YOU HONESTLY SHAREd YOUR EXPERIENCE and I think you still managed to do it in a very diplomatic way !! 👍🏻😃🌟
Thank you so much!! Your comment really means a lot to me. I try very hard to be a positive person and I definitely don't want to be malicious or spread negativity....so this video was a bit outside my comfort zone. LOL
You are very welcome 😊👍🏻🌻
And btw... I loved seeing that your name is Melony.... my name is MelonEy too! 😃🤗😃🎉🎉🎉
I'm glad I watched this video. I just saw an ad, googled the company & your video came up. Mission accomplished~Thanks for sharing~You are not being negative~only honest! Too bad they're not~I do not want to do business with a dishonest company. You were certainly taken advantage of~You are not alone, unfortunately. What a shame....
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
thanks for the information. I have the bag but haven't sent it in yet because I was thinking abaut donating to the shelter for people looking for jobs and just trying to look nice. I feel like this helped with my decision.
I love to help others but it doesn't hurt to make a little money to get new cloths. But something keep holding me back.
I couldn't agree with you more!
I make product review videos here on RUclips ans Honestly, this is not negativity! This is helping the sisterhood out.I'm so glad I watched this. I was just looking up Thread up and I watched their how to video, and saw yours. I have a HUGE bag of clothes I was going to send out to them. I'm thinking the shipping cost would probably kill me.I've sent electronics out to resell companies and they always pay the shipping! I'd rather donate them to a local thrift store then get swindled by threadUp! Most of the clothes were never worn...from kohls and I'd expect a decent payout.Plato Closet here...years ago offered me so little on each shirt I stopped going there too!
Offerup and Letgo are apps I mainly use now for selling my stuff.I'm happy you posted this!
Thank you so much!! I really appreciate that! This video is outside of the norm for me, so I was concerned that it would come across as too negative. But, like you said, I just couldn't stand the thought of other women being taken advantage of like I felt I was.
'quality' is a perception and as someone who resells clothing for a living I can tell you that those items werent worth a whole lot based on brands alone.
Maybe not, but I'm thinking that the whole lot of it was worth more than $7 :(
aka Mommy... To the seller they are, but given the fact that you don't have to pay the investment price or do the heavy lifting, that was fair. Anyone can walk into a goodwill outlet and find the same kind of stuff you sold for $1 a pound. Its not hard. If you really wanted a substantial amount of money for your used clothing you need to do the work to get it. Nothing in this world is free.
I used to work for Crossroads Trading & we still offer way more money than ThredUp does. Especially with their mark up & the fact that they take used lower end brands like Walmart, Forever 21, etc. aka Mommy has every right to be upset.
Amy, I don’t see how this would be considered free since she paid for the items in the first place. I’m guessing she had to get a job to do that, so in that sense, she did work for it.
I think the moral of the thredup story, is to be absolutely sure of what kind of payout you might expect before you send your items. Their webpage can give you an idea of what they payout. I'm not saying everyone should think it's fair, but, as Thredup has grown, so has their overhead. Sending a bag in is just 1 step. Once that bag is received, it goes in a holding pattern until a merchandiser goes through each and every item to accept/discard, then it's graded on condition, and sent to an itemizer for final grading. If the system accepts it, it's placed on a rack to head to a photo station where it's styled and photographed for the web. Then it goes to sort, then placed in storage, until someone buys it. Then has someone to pick your order, sent to packers, then down to people who secure and stamp it to mail out. Your bag can have up to 15 people from accepting to mailing out your item. If you want max payout for your items, use ebay, Craigslist, or even your local FB yard sale site for maximum profit.
I agree, I’ve sent BIG bags similar and only gotten maximum $20. What bothers me more recently is I feel there prices are getting higher and when I receive the clothing it smells terrible and I can’t wash it out, if I’m paying for an item that’s as high as they price their items I would rather pay extra for something that is new and not damaged or stinky.
I agree.
Same thing happened to me. I sent my entire maternity wardrobe and felt like I have been robbed. I was so disappointed. I have not ordered anything from the since.
Alana Lockhart the best of bc XL njx
No one pays a lot of money for maternity clothes because you arent going to wear them forever.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
As an employee of thredup i can say alot goes into the processing process. I believe alot of customers don't realize some of the effects with their clothing . becauee whther something has a new tag or not there still may have been a stain that was unrecognizable to the buyer or other defects that the customer may have not realized had defects with them
Thank you for sharing your input. I think it's clear that A LOT of people aren't understanding ThredUps policy on items received.
I feel the same as you! I felt completely taken advantage of as a seller and I feel gouged as a buyer because I have noticed that for some of the children's items they come really close to new prices and I would rather purchase new in that case. I appreciate you sharing!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I shop Thred Up a lot. I've been happy with what I've received. However, I sent in 5 large boxes of high end clothing, a lot of it new with tags. The compensation I received was a joke. I could have gotten a lot more selling on eBay or even at a garage sale. Thred up doesn't pay.
I agree....the problem at the time that I shared this video is that it was the first time I'd ever run into this problem. When ThredUp first started out, they were a great company to work with.
I loved this video! I too had the same experience with my last 2 bags. I will no longer buy or sell from ThredUP. They recently started to charge a return assurance fee of $9.99 to get items sent back....which is absolutely absurd. If you do not choose to use the credit, you can have it sent to your paypal account but they keep 2%...on top of the little amount they give you for the items, cost to have unacceptable items sent back, the processing time to get bags sorted and up for sale is so not worth the time. It took 1 1/2 months to process my two bags. Another negative thing is once your consignment item gets sold, your payment takes several days...Not to be negative but I want everyone to be informed of all these issues with this website before losing money and wasting their time. I hope this comment is helpful to others!!
I agree 100%. I don't want to harp on the negative....but wanted to inform others about my experience to hopefully prevent anyone else from going through the disappointment.
I've heard similar stories about them. I didn't get started with them, glad I didn't now. Thank you for being honest and sharing with us. Some folks just keep promoting even if they don't support them anymore, its really sad. New subbie here ♥ :)
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Ugh I had a similar experience at somewhere like Once upon a child, one if those kids resell shops, everything, lots of clothes costume, etc for like $7. Same deal, they buy it for $.50 & then resell for $5-$10 😱 I had better luck at big consignment sales like Just Between Friends where you price & tag the clothes & you get straight cut of whatever sells during y weekend sale
We have a kid's consignment store near me that did this same thing.
I've had the exact same experience. I sent them a huge bag of NICE clothes - Banana Republic, BCBG, Max Studio. Confirmed payout by them was $22.10. WHAT? I won't sent them any more clothes, and I will not purchase either. I'm glad I held off on sending them my "luxe" items. Thanks for making this video and sharing your experience.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Yay!!! You go, Mommy! Finally someone is telling the truth about this company. I got so ripped off, sending them hundreds of dollars' worth of clothing, shoes and handbags, some of which were gifts from my children, and after paying (yes, paying) to ship them my clothes, I got maybe $7 total (7 must be the magic number). It's a total ripoff, especially when you see how much your items sell for. They made a killing off of me, and I'm not alone. Please don't support this company. If ThredUp would tell you upfront that hundreds of dollars' worth of your clothing will get you a few dollars in compensation and get them hundreds in sales, then that's fair. But they--and the bloggers and vloggers who make sponsor this company--make you think you're going to get a fair price.
The problem is that they get TONS of stuff from the brands you listed and it's almost impossible for them to make a profit selling them if they pay you more than a token amount. I was very careful with what I sent in and I got about $20 for seven items (they accepted five).
Ellemjay what was your estimated retail value for the 7 items
I think the problem is that I had previously done business with them as a seller SEVERAL times and this was the first time I had an experience like this.
I am shocked to hear this! I've used them 3-4 times and I had a really good experience with them a few months ago - similar to your last video. I am going to investigate a bit further to see if I can talk to someone at ThredUP. Thank you so much for alerting us to their potential ugh-ness!
Like you, I had previously had great experiences selling to them....but that was when they were still a small start-up company. Once they gained popularity, everything changed.
Instead of sending To thredUP u could try selling on poshmark it takes a little more time but in the long run u will get a lot more money
Several people have recommended Poshmark.....I'll have to look into it if I decide to sell again. :)
I agree. I have been on posh for a year. I have made close to $700 on my items. I also used thredup but quite some time before she made this video. I had more high end items and had a payout of $78 which I was happy with it. I wouldn't use it now though since I am on posh.
I appreciate your honesty and thank you for sharing your experience with ThredUp. I own a consignment store in CT and truly believe that supporting local stores is an all around better experience. Consigning with your local store allows for a greater percentage of the sale and as a purchaser, you get to try-on the item, feel the fabric and see the quality of the piece. If you don't have a local consignment store - many of us have consignors that ship items. I personally have consignors from all over the country. Each consignor gets an online account and can check to see what we have listed their pieces for, when they sell and what their balance is at all times. Look for a store that has this service - It creates transparency and you feel more a part of the process.
That's awesome!!! Thank you so much for sharing! I didn't even know that this service was available! :)
I’ve purchased from thredUp once. I sent nearly everything back. I kept 2 items. Wore one today. Still not 100% in love with them.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I sure wished I had found this channel before I sent my one and only bag. I sent a bag with about 40items in it all were either new or barely worn. They accepted 15 or 16 items. I had already marked that whatever they didn't accept they could donate thinking it wouldn't be many items. I was surprised that they only took that many and on top of that a couple of the items they did not "accept" had never been worn and still had tags on them. They were also fairly recent items (with in the last 2 years). I received about $6.90 before the fees. So I was only going to make $ 1.91. The gas I used to drive this to my local post office was more that. I contacted them and did not hear back for a few days. In the meantime I saw a sponsored video on them and made a remark in the comments about it. They responded to that and told me to contact customer support. I did (again) and the waived the bag fee so I would receive $6.90. One thing I did not understand why some items they pay out instantly and others you received commission on after they sold. To date I have made a total of $9.70. I bought a couple of items from them just to get something out of it and to use the credit that I had. I will never send another bag nor buy again. To me, it was really a shady deal. I have some doubts that the items that they did not accept were actually donated.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I sent a huge bag of high quality clothes in great condition and most still had tags on. I got a whole 9 dollars and some change. Non were rejected. I told them I would be better off donating it to Goodwill and writing it off at the end of the year.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Wow! That's robbery! Sorry that happened to u!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
DO NOT SEND CLOTHES TO THREDUP. I sent them new with tags boots that I paid $200 for. They lied to me and told me the boots were not accepted. But I saw that they listed them. They stole clothes from me and took advantage of the fact that i did not use seller assurance. If you are inclined to sell you have to use the seller assurance to get items back that they haven’t accepted. Which is ridiculous because the fee is taken out of the profit you make which is sometimes a measly amount. I did not use the assurance because the items I sent were extremely high quality and I knew they would have no problem selling them. I learned my lesson. I no longer support ThredUp.
I honestly don't know how this company is still in business with the way they acquire their clothing.
Wow, this is awful! Hearing your story and then reading the experiences shared by others below - it is clear they are basically stealing the clothes that is being sent to them. Appalling. It is good that you shared this with your viewers! Thank you!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I totally agree with you. I had a similar experience and its very sad that sellers are taken advantage of. Its good that you posted this information and I see other people have had same experience. It will be hard for Thredup to make amends now and they should certainly change this UPFRONT payment system and just give sllers an agreed % of the sale price. Seem fair to me.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Clicks donate.....threadup donates it right to themselves
Basically.
Thanks for being so honest! I see tons of reviews of the company from other RUclipsrs, so I thought I would give it a try as well. Before I sent my items, I checked some of the payout prices on their website and was shocked to see that my higher quality items would only be paid for with cents on the dollar, so I didn't end up using them to sell. I can put my items on a Facebook group and do the work myself to make at least a whole dollar. Sad, because the idea behind the company is genius!
I'm glad that you took the time to do your research before sending them anything. I had previously been doing business with them for years and was sadly unaware that their policies had changed.
Thank you for doing this video! My daughter and I sent a bag in a number of months ago. In this bag there were a number of Loft items new with tags. We, too, sent them the best of our items. We received a whopping 71¢---YES, 71¢ :( We were livid!! Definitely, seller/buyer BEWARE!
That's disgraceful!
100% agree on everything you said in this video. I have used ThredUp for maybe 2 years now and typically would get between 25 and 35 bucks a bag...now with that $9.99 fee for each bag I get next to nothing. Then, the few times I have actually tried to shop the site with my credit, the selection is terrible! They are selling things on their site that are terribly outdated and I am sending them barely used clothes, sometimes with the tags on them, and getting next to nothing. If you know of another similar site to switch to, I'd love to find one!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
They shouldn’t be allowed to sell your items until you accept the price they offer you. That’s really shocking how they conduct their business.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Sounds like they are buying or paying you for your clothing by the pound instead of by the item.
It's disgraceful.
I have never used thredup, but I was shocked when I was going to consign some things, the consignment store took 60%.
I think that's pretty standard....at least in my area. I think ThredUp took more like 95% of what I should have made. :(
Same experience in October! I sent a large bag of Nike, North Face etc all good quality clothes! Got 5 dollars for it all. I had a good experience in the pas but after this, never again. Thank you for the video.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
That's terrible- thank you for sharing! I noticed that our local children's consignment shop and the local thrift shops have gone way up in price lately (in fact, some of the items can be bought for less brand new on sale)...I wonder if this is a trend elsewhere and if ThredUp is part of that trend?
It has appeared that way for some time....in my opinion.
I sent them a giant bag of professional clothes. After paying the $19.99 shipping, I got $7.01 credit. I've loved buying some beautiful clothes but I'm taking my things to a local consignment store with no shipping. New subscriber
Welcome Kelley!!! I'm so glad you decided to stick around! Yeah, I have definitely changed the way that I buy and sell used clothing since this experience.
I had a similar experience with things sent to ThredUP. They really don't pay well. I had a brand new pair of Kate Spade shoes ($250 value) along with about 8 other "designer" items (Jcrew, BCBG, etc) accepted by them. They gave me $43 for everything. Although I have no real complaint as that sure beats $7. Good video, thank you!
Oh my gracious!!! I would have been furious in your situation! I can't understand how they keep getting away with this. :(
Thank you for sharing your experience. My frustration, along with the pricing, is that by the time they process the bags, the seasons have changed and they accept few items. I was so upset when I got less than $2 from my last bag (after their new fees) and looked to see what they were selling my items for. They were making over $500 if they sold all my items. I will not deal with this company anymore.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
They're selling "rescue boxes" now as well, full of rejected clothes people don't want back. For crazy high prices. That seems illegal
Sad! :(
I'm so disappointed to hear this. I've recently bought so many pieces from them because I'm sort of redoing my wardrobe. I loved their idea, and it was nice knowing I was doing something responsible for the environment and the clothing industry by buying secondhand, yet they're just as bad for doing this to sellers. 😔
I agree. It's been a disappointing situation. I'll definitely be looking into alternative ways to shop for second-hand clothing.
so glad you came out with this information! the same thing happened to me but I thought it was just me! I don't have a channel to let people know! it is not what it used to be. thank you very much!
It was definitely not just you.....as you can see from the comments on this video, hundreds of people have had the same experience. :(
Don’t send anything unless it’s higher brands. You won’t get much for target old navy and stores like that. They do have a payout scale before you send anything in. They do pay out very little. I sent 2 huge bags and only got $13 plus I had to pay $10 per cleanout bag so basically I paid them to take my clothes .
I just sent a huge bag I got $4.35
Yep...that's pretty much exactly what happened to me.
Thanks for this heads-up. I've been looking to sell a lot of clothing and this helped me decide not to use Threadup. I have not purchased from them because I have way too many clothes, but will not purchase from them either because the seller deserves more than a few cents or a dollar per item because you know they are not selling anything for $2 so they are greedy.
Absolutely!! I've switched over to using Swap.com. They do still keep a portion of the sales, but it's not nearly as drastic as ThredUp. :)
Same thing happened to me. I thought it was just me. I also had Lilly Pulitzer,Gap and Am Eagle to name a few. Got 9.00 after shipping I got .70cents. 👎
I'm so sorry. That seems to be recurring theme here in the comments. :(
I had this same problem. Sent a huge bag of clothing (mostly BRAND NEW, some with tags) They said they donated most to Goodwill. Offered $6.00. Will not buy or sell from them!
So sad!
I just had my first experience with Thred Up a few months ago, and I sent them a very full bag of very nice clothes. I received or will receive $4.80. It is beyond upsetting. I could have donated those clothes to a shelter and received more in a tax break. I will not be using this company again.
So sad that this has happened to SO many people! :(
It’s not being negative it’s being real !!!!
Thank you!
What a nightmare. So frustrating. We don't have Thred Up in Canada but I've been seeing more sponsored content from them lately around RUclips. Glad you are sharing your experience!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I sent them a bag of designer clothes and shoes .. Never heard back from them or even get a dime.. Never will I ever send them anything.. NEVER EVER!!
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I sent in a HUGE bag of plus size clothing. I mean HUGE bag. Filled to the top. They accepted all of my items. They have sold everything I sent and have gotten well over 250.00. They sent me 3.24. Yes. 3.24. I will never shop nor sell to them again.
What a joke! I'm so sorry that happened to you.
I was so glad to hear your thoughts and watch your facial expressions...they were very similar if not right on. Unfortunately, I sent off my things in January with the kit they sent me.... $9.99 for the bag, and didn't hear from them for some time. Needless to say, I did make enough to pay for kit, but not much more. My experience was a little bit better than a visit to the dentist for a route canal. Not happy at all. Thank you for alerting us to the truth about "Thredup " I live in Colorado Springs and have had really good consignment store experiences. This was sooo of disappointing. Minimum wage per hour is more than I earned. Laura
Laura, that's so sad! I wasn't entirely sure if I should release this video and be THIS honest with my opinions, but after reading through the comments here, it became obvious to me that this is a problem! For a long time I loved using ThredUp and even endorsed them on my channel as a great company! Man, they sure made me look like a fool! :(
aka Mommy...no please don't feel foolish, companies and people in those companies change like the seasons. I think you did great on sharing your thoughts, and look at everyone who benefits from your videos. keep up the good work. blessings Laura
So glad I watched your video. I was about to try them but now I won't. Bad business ethics do not align with my beliefs. I'm sorry you were treated so unfairly but thank you for sharing your experience to save so many of us from going through the same thing.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
So, basically, they STOLE your clothes. Crazy they think you still owe them money. They need to have a Sign Off agreement BEFORE they sell your stuff. Then you can have the option of getting it back if you feel them start to perform this unethical way of doing business.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I have only ever and will only ever go local for consignment or buy, sell, trade.
Never ever send your items to a third party ever!
First you would do well to use local simply because your putting your money back into your local economy.
I'm from Colorado and we have many options for buy, sell, trading and consignment .
Plus Facebook market place has been great for me I have done very well selling there. And I can look a little into their lives and see if they are someone I am willing to sell to or buy from.
Definitely a lesson that I learned the hard way.
wow. was really considering to sign up with thred up but thanks so much for this info! really appreciate it. and it looks like your video is still relevant 3 years after upload. there's still alot of videos and blogposts going out about this experience.
Glad it was helpful!
Whoa! I just ordered a clean out bag and I saw there was a fee, but I didn't realize that if what I send doesn't come to the $9.99 I have to cover the difference. Nope. Not sending them a bag now and I won't be ordering. That's nuts!
Probably wise.
I sent clothes recently. Some were brand new with tags. Only my cheaper clothes went up on there site. I won't be sending anymore. We don't even know anything was donated. My new clothes went to somebody.
I'm sorry to hear that...but not surprised. :(
Thanks for doing this video and telling us about your experience. So sorry this happen to you. I was trying to find another place to sell clothes. I sell on Poshmark, but was looking for another good site to sell.
I'm currently using Swap.com and have really enjoyed their service. They are a site that consigns gently used clothing, pretty much like ThredUp.....and therefore they keep a portion of the sales. But, I've made over $100 with them in my first shipment and I'm pretty happy with that! ;) If this is something that you'd be interested in hearing about, I might do a video on it. Let me know what you think! ;)
I know this is way old and I don't even know how I found it BUT there is a huge resale shop in my town that did me the same way. They posted a HUGE NEEED for maternity and baby boy clothes. I took in 30+ pieces of in season, current style maternity and baby boy from Motherhood, Gymboree, Gap etc. They could only accept 13 items and offered me $8 after I waited an hour for them to sort and check it all. Never ever ever again will I step foot in the place.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
My first bag I sent in to Thred UP I got $42.00......and there were many, many name brands in the bag in great condition. My second bag.............I think I got $16.00. It was such a huge bag, I could barely close it. Included in the bag was a terrific pair of Frye boots that I had gotten from Thred Up in the first place. When they arrived, it was super hot out, and I tried the boots on, and they were pretty tight. I wasn't worried, because quality leather will shape to your foot. I put them in the closet..........and tried them on in cooler weather 3 months later. I wore these boots for a total of 2 hours!!! My feet were killing me, and I decided it wasn't worth all the pain to stretch them out, so I sent them in to the company in a clean out bag. I didn't see the item on my "list" of things I sent in...................so I called the company. They said they weren't sellable, and donated them! Are you kidding me??!!! Had they fit, I would have happily worn these boots for years!! They were terrific boots!! I was just floored. So I called the company and complained, and they finally gave me a small percentage as "credit"..............ha ha. I didn't get very much money, compared to what I had purchased them for from the site. What I don't understand is, if they were "unsellable" boots, how can they justify selling them in the first place? For the price I purchased them for?? After 2 hours of wearing them?? And after looking at the quality of some of the boots on their site since then, how in the world can they deem the Frye boots I sent them as "unsellable"?? They were good looking boots, or I wouldn't have purchased them in the first place!! I've always thought something was fishy about the whole thing...........those boots were in terrific condition and I'm still in shock quite frankly. SMH, I will NEVER send them a single thing again.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Girl friend this video was so informative! Thank you so much for making this. I am so sorry to hear this experience you had with them.
Hugs
Holly
You're very welcome.
I agree with you! I used to get $50-100 credit for my clothes. The last few times the amount was a lot less! I think it was a couple of dollars. I send designer clothes, shoes, etc and in great condition. Some items unused. I think now if I send my clothes to them, I will look at it as more of a donation. And if I get money back that would be extra. I usually send donation bags to Mexico and other charities, and the only reason I used THred up was I thought that the nicer Designer items would be appreciated.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I couldn't agree more! I had the same experience:( I sent a very large bag of high quality clothes and only received a $6.60 credit...very disappointed in this company as well. So sad considering I was very excited to use this company for buying & selling my gently used clothing.
I had previously done business with them and had always been very pleased with my experience....I was apparently not aware of the change in policy.
Style Encore is another consignment (store, not online) located in N Myrtle Beach SC that will give you pennies for your great looking clothes, don't shop at these places. I've noticed these online and off line stores are doing the same everywhere.
Thanks for sharing this option for people that live in that area! :)
Thank you for sharing, I was contemplating selling to them. How can they sell an item without your approval of final payment!? That's insane!!
Let's talk about your lashes😍😍
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I have used Thred Up for the last year and have sent in at least four or more bags of my own clothing, etc. The first bags sent I recd what I considered a fair offer or price. Some items could have gotten better prices but I wasn't upset about it. The last bag I sent in I got around the same amount that you did ($7.00) and it upset me very much. I don't ever send in trash to a consignment store because that is not what the consignment store is supposed to be used for in my opinion. I only send my best. I don't even sell anything in a garage sale that might have a stain or rip. Everything they have bought from me has sold rather quickly including the items from this last bag. I could have made a LOT more off of Ebay or elsewhere even with the fees. I won't ever use Thred Up to sell my items ever again. I can't figure out why the first bags received better offers than the last one. They were all similar in clothing and number of items. However, the last bag most definitely received much less than the others and I cannot figure out why. It won't happen again as my sales will go elsewhere. I was a really good customer as I not only sold to them but I also bought a LOT from them. Very disappointed to say the least.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
Hi. Thank you for your review of threadup. My personal experience (1st & last time) they showed me a credit of $1.23. I logged in again today and that 1.23 credit is no longer there. All I see is what the accepted and hasn't sold yet. I'm so disappointed.
Ugh, I'm so sorry. It breaks my heart that SO many people have been treated this way and the company continues to thrive. :(
This happened to me too. I sent them some really nice clothing, including a lot of dresses with the tags still on and only made $17.
I'm just now getting around to responding, but I wanted to say thanks for taking the time to watch and leave a comment.
I thought they give you an automatic payout for items that are hot sellers, and then the rest are consignment, so you get up to 84 days to have them sold, and then you get the pricing from that. So your 7$ was just the automatic payout? or Nothing that was considered consignment sold either?
$7 was the total amount that I was paid by them.....and I didn't even receive that because it wasn't enough to cover the $10 shipping rate.
Thank you for sharing! I think it needed to be shared. If you lost money to send them things they made money on, that's absolutely insane.
Hey there, friend! It's me.....replying to a comment you left on my channel eons ago. LOL
Oh man, that's what these companies are coming to. I had a similar experience with Platos closet. Coach sandals, Coach purse, Fergie shoes, brand new Wedges, couple nice tops, etc... and they wanted to give me $9. Total slap in the face. I don't expect a lot but the shoes alone they could get $20.
Agree 100%
Thanks for sharing! I've had a similar experience with ThredUp and I've made more money selling my items at my yardsale ($1-2 a piece).
I agree! Selling in person is almost always more profitable. ;)
Thank you for your honesty. I was about to send a ton of higher end plus size items to them. I'm happy I decided to see what real people were saying!
Absolutely! I'm going to be doing a video on this that will go live on my channel next week, but if you're interested you could check out Swap.com. This is the site I've been using and I've earned well over $100 on my clothing. I have a referral link that will save you 20% and get you free shipping should you ever decide to purchase from them as well. It's ttp://referral.swap.com/330690329831280640. :)
Thanks!!
Wow... I just signed up for their (ThreadUp) site however, I will not be purchasing or selling with/to them. I am a single mother of two Autistic boys and I would be as equally upset because we live penny to penny. Thank you for the info and I am glad I came across this channel and post.
Hi April!!! I would highly caution you against selling to them/buying from them. I am actually planning on participating in a HUGE children's clothing consignment sale that is held bi-annually about an hour from my house. While it isn't SUPER close to me, it's worth the effort, I think. Perhaps you could reach out to friends or do a search online to see if there's anything like that near you??
I think this is so unjust on their end. As much as I hate to say it, I've had this exact experience with a ton of reselling stores. I have sold barely worn, designer items to Plato's Closet, Buffalo Exchange, and Uptown Cheapskate, and never made more than $20. As much as it sucks, I'm starting to feel like there isn't much money to be made from selling directly to companies that resell.
I agree.....it seems like when the price setting capability is taken out of the hands of the seller, it goes downhill from there. :(
The moral of the story is ...do not sell things to ThreadUp...they are clearly taking advantage of those seeking to sell.
Agree 100%!