How To Build Systems In Your Business

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  • Опубликовано: 13 июн 2024
  • If you want to be more scalable you need to know how to build systems in your business.
    For most, it's not the importance of systems that get people stuck but it's how to systemize your business.
    We know we need to build systems but what does that mean?
    Why are business systems important for scalability?
    In this video, I break down how to build systems in your business.
    We'll cover the benefits of having systems in your business.
    How to capture business processes and some key areas where business automation can help you be more scalable.
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Комментарии • 230

  • @gregoryjhickman
    @gregoryjhickman  5 лет назад +14

    💡 QOTD: What is the FIRST system you need to create in your business? Comment below!

    • @JessicaAnneTV
      @JessicaAnneTV 5 лет назад +1

      For me, it's my campaigns. I like the idea of creating templates.
      PS: not related, but.. for my house cos, I have a large section where watering so my garden is a big time-consuming choir. I have a watering system in place now to free up my time, so my garden waters automatically every day.

    • @teamxtreme9861
      @teamxtreme9861 4 года назад +7

      A system that will be a template to creating systems within my business... if that makes sense. lol

    • @knucleballfreedom
      @knucleballfreedom 3 года назад

      A template reminder of why it's okay ti allow myself as CEO to allow VAs to do my low hanging fruit.... then back office mosy important.

    • @jaynetrinette5523
      @jaynetrinette5523 3 года назад +1

      I need to create the system for my 5 minutes or more category. And my repeat tasks! Thanks for making it plain!👍🏽

    • @gregoryjhickman
      @gregoryjhickman  3 года назад +1

      @@jaynetrinette5523 You got this!

  • @oiboy626
    @oiboy626 3 года назад +37

    When I started systematizing, I got overwhelmed because I was trying to do a system for EVERYTHING. That’s a no go! After I started to only create systems for “important” tasks then it became sooo much easier. After all the major systems were documented, we started to work on the smaller less important tasks and optimizing. We’re still in the process but I would say probably about 70% there. Great info in this video!

  • @landy6907
    @landy6907 4 года назад +28

    This channel is underrated as fk...people would rather hear people chant "S&P 500 to the moon!" than listen to this...

  • @claudioramirez988
    @claudioramirez988 5 лет назад +22

    It's impossible to scale your business and manage the chaos of growing without creating systems. Thank you for giving me a foundation on where to start! Great video

    • @gregoryjhickman
      @gregoryjhickman  5 лет назад

      You bet. What systems are you putting in place first?

  • @RichTriggerBontrager
    @RichTriggerBontrager 5 лет назад +17

    Greg.... Love how you didn't just give tips, you gave solid reasons on the Why side. It's easy to put out the how, but not lay the foundation of WHY. Man the pass it on and handbook for next is great. I have done that over the years and it works!!!!!!!! Thumbs up BOSS.

  • @nicoledixon1039
    @nicoledixon1039 2 года назад +9

    For our service business of 17 years, our first system was the steps that each new job takes. So for example for new construction jobs, remodels or service calls each type of service has certain steps we follow for consistency and to get things done quickly without dropping the ball. Our next system, was how to bill or invoice for each type of job and how quickly that happens. (The faster we do this part the sooner we get paid so it was in our best interest to do this fast.) Our next system that we created was a schedule to keep on top of all the jobs. And the next was how to hire the right people. Then we had to set up a payroll system. We also had to organize our materials for each job and how to purchase them for the lowest cost.

  • @AdrianaGirdler
    @AdrianaGirdler 5 лет назад +8

    Yes!! As an efficiency specialist I always love anything that will give me more efficiency! Thanks for sharing, cheers!

  • @RachelLovelaceLive
    @RachelLovelaceLive 11 месяцев назад +1

    Excellent! The capture then document is so helpful. Sometimes we jump right in trying to document where it can become a headache. Capturing it first takes that headache away. It puts the process into one encapsulated space that we can go back to over and over until we have it properly documented. Thank you!

  • @tresstalkwithgerdie5234
    @tresstalkwithgerdie5234 23 дня назад

    This entire video was so helpful, thank you! Most helpful is knowing what actually needs to be systematized and how to determine.

  • @shoeteek4911
    @shoeteek4911 2 года назад

    I've been looking for a channel like this! Thank you!

  • @muhammadshahid3621
    @muhammadshahid3621 2 года назад +1

    Good job... The way you speak very easy to understand

  • @louierichardson123
    @louierichardson123 4 года назад +6

    This is the channel I have been looking for! Thank you Greg :)

  • @melissazavala7134
    @melissazavala7134 4 года назад +3

    Hi Greg! Just discovered your channel and so glad I did! I will be starting my online business within the next couple of months,and am doing research on what systems I need in place,and this video is perfect on explaining everything. Thank you!

    • @gregoryjhickman
      @gregoryjhickman  4 года назад

      Love it! Congrats and stay plugged in. Be sure to join our community over on facebook too. facebook.com/groups/SBLaunchPad/

  • @harkiransahota8430
    @harkiransahota8430 3 года назад +1

    Great video! What was most helpful for me was the three questions you need to ask for each task to determine if that specific task needs a system

  • @sushantsanya
    @sushantsanya 3 года назад +1

    Awsome.. help alot.. keep doing such a great work.

  • @TheCareerForce
    @TheCareerForce 5 лет назад +8

    Systems and automations are great for any routine tasks. They free up a lot of time to focus on areas that have a higher value add.

  • @StumblethroughProductions
    @StumblethroughProductions 3 года назад +1

    Greg's channel is awesome. He provides so much more value than other RUclipsrs and goes through it in a quick, helpful way. Thanks, Greg!

    • @gregoryjhickman
      @gregoryjhickman  3 года назад +1

      Appreciate that! Glad you're finding value!

  • @Jnash2030
    @Jnash2030 11 месяцев назад

    Great video! Very knowledgeable for sure👍

  • @randalmoroski1184
    @randalmoroski1184 2 года назад

    Good presentation! Thank you!

  • @danielcaster1227
    @danielcaster1227 3 года назад +5

    The most helpful piece of information for me was the "4 Core Areas" that need systemizing

  • @WilliamWeekesJr
    @WilliamWeekesJr 3 года назад

    Great video thanks for the insight.

  • @ucheokeke6880
    @ucheokeke6880 Год назад

    Awesome video
    Thank you ❤

  • @DarkKnightOmega
    @DarkKnightOmega 2 года назад

    What you said about being able to pass on all the necessary information to a person filling a role when someone else gets promoted was very cool and logical. I don’t have a business right now but when I do I’ll remember this.

  • @Alex_blankspacehere
    @Alex_blankspacehere 2 года назад

    exactly what i was looking for.

  • @deancoding1623
    @deancoding1623 Год назад +1

    Thank you!

  • @niadennis8837
    @niadennis8837 Год назад +1

    The 4 pillars of what a system is and the book 📚 references. I can’t wait to master business building as I have several.😊

  • @simafatemipour2483
    @simafatemipour2483 3 года назад +1

    It was really useful. Thanks.

  • @ProfessorHeatherAustin
    @ProfessorHeatherAustin 3 года назад +7

    Greg, we definitely need to chat! I love the way you break down systems. I’m in need of some amazing systems in my biz right now. Can we Meer via zoom next week!

    • @gregoryjhickman
      @gregoryjhickman  3 года назад +2

      Can you shoot me an email? Greg at AltAgency dot com.

    • @elisabethgessesse3939
      @elisabethgessesse3939 2 года назад

      To my Dumb knowledge I Donot understand why the media and leaders are claiming victory before they get rid off TPLF; ONG Shane disarm their forces! You can not rule a country if you are not in control of all part of Ethiopia; if anyone thinks this war is Amhara and Afar problem you are a fool.: ,

  • @danielsnipes9175
    @danielsnipes9175 3 года назад

    SUCH great content, brother! Thank you for sharing KEY wisdom!!!

  • @user-gr6vl6up6g
    @user-gr6vl6up6g Год назад +2

    Super helpful video! You covered all the most important points with respect to allowing owners like me to create more freedom in our businesses by making it easier to document and delegate to others on our team!

  • @anthonydabridge6653
    @anthonydabridge6653 3 года назад +1

    nice content, thank you!

  • @NetanelColish
    @NetanelColish Год назад

    All of them were soo helpful!

  • @theairportchauffeur7142
    @theairportchauffeur7142 3 года назад +1

    Great Content Greg!
    Keep an coming!

  • @blakeguitar94
    @blakeguitar94 5 лет назад +3

    Thank you for the tips, Greg.

  • @chelsea0ka116
    @chelsea0ka116 2 года назад

    Mate! Most helpful videos ive ever watched. Easy to start with, super uber duper helpful. Cheers.

  • @kevinmugera1360
    @kevinmugera1360 Год назад +1

    Capturing the system. Thanks for the info

  • @SirLuke007
    @SirLuke007 3 года назад

    Very thorough! Thank you

  • @NetanelColish
    @NetanelColish Год назад +1

    I can't thank you enough, thank you so much!!

  • @SimpleAbundance
    @SimpleAbundance 3 года назад +2

    Outstanding, thank you for this quality material. A like, subscription, and a comment to show appreciation for your time and hard work 😁 Thanks again 👍

  • @thenvironmentalist
    @thenvironmentalist Год назад

    Excellent tips Greg! Especially playbooks to capture systems

  • @azeyn2050
    @azeyn2050 2 года назад

    Thanks for sharing. This is what I am building for my team in our web dev agency. And so far, it improved a lot. Eventually, we wanna automate what has been systemized. Luckily, we are all coders so that part should be fun :)

  • @cherylq-u8916
    @cherylq-u8916 4 года назад +5

    This video is so helpful. The best part about it is the clear steps. Thanks so much for sharing Definitely subscribing :)

    • @gregoryjhickman
      @gregoryjhickman  4 года назад

      Glad you enjoyed it! What was the biggest takeaway?

    • @cherylq-u8916
      @cherylq-u8916 4 года назад

      I have been meaning to capture all of our systems...for years. It seemed like a mountain of a task to take on. The day to day of the business would always take over so I would never start until now. As I have started to archive our systems into one place I realize we do have quite a bit collected. It’s just all over the place! Best take away... Capture what you can while you are actually doing it and have your staff so it too . Oh and love Loom too!

    • @gregoryjhickman
      @gregoryjhickman  4 года назад

      @@cherylq-u8916 Start closest to the cash. I have a video on where to start. :)

  • @abrahamchipashasiame4288
    @abrahamchipashasiame4288 3 года назад +1

    great teaching the work was very helpful i will consult i have
    subscribed

  • @lucasbrinsa4671
    @lucasbrinsa4671 Год назад

    Playbook! Love that. Going to make a playbook for each position of the team. Thanks! We have a 7 person upholstery/fabric shop & I'm maxed out on time. We need better systems.

  • @joeparx
    @joeparx 3 года назад +1

    Great content very helpful thank you!

  • @israellondah5886
    @israellondah5886 Год назад

    Crazy how this knowledge is free. You are a true harbinger of Christ my friend

  • @theisabellawang
    @theisabellawang 3 года назад

    Super helpful!! Subscribed.

  • @bjamesthejacketdesigner1027
    @bjamesthejacketdesigner1027 Год назад +1

    Life saver that’s all I have to say

  • @macraeolinger
    @macraeolinger 3 года назад

    Good stuff! The three ways to systematize the business is very helpful!

  • @ariamhabte3587
    @ariamhabte3587 Год назад

    Hello! Your videos are great! Thank you! Which books would you recommend reading for systems?

  • @ndzingamariejosette4652
    @ndzingamariejosette4652 2 года назад

    Thanks a lot . The video was so helpful, will go straight away to application

  • @meetesco
    @meetesco 5 лет назад +4

    The reference guide for team meetings is a great idea to maximize time

  • @alexiscook607
    @alexiscook607 3 года назад

    Thank you so much. I am a new subscriber to your channel and this video has helped me to get started. I will check out others. Amazing. I needed this.

  • @alvinchow7363
    @alvinchow7363 2 года назад

    Great Video! Thanks for the tips

  • @uchymata1
    @uchymata1 4 года назад +1

    Marvelous video !

  • @aniruddhapathak9628
    @aniruddhapathak9628 Год назад

    Thank you for "Why System and When System"

  • @lauratempestini5719
    @lauratempestini5719 4 года назад +2

    I really like your approach and treating the sincerely

  • @c179kimmsusawasiya3
    @c179kimmsusawasiya3 3 года назад

    Thanks Mr

  • @dirtcheapappliancerepair3724
    @dirtcheapappliancerepair3724 2 года назад

    All was a good start

  • @katrinacollins9571
    @katrinacollins9571 Год назад

    Capturing & handing it off!

  • @shayandrele245
    @shayandrele245 3 года назад

    Awesome video, great tips! What camera do you use?

  • @thegeometrydasher3997
    @thegeometrydasher3997 3 года назад +1

    it helped me! thanks for making me have the perfect business!

  • @ramgurung3260
    @ramgurung3260 5 месяцев назад +1

    Thanks

  • @daved5023
    @daved5023 4 года назад +3

    i have alot to systemize ugh. great video , simple ..

    • @gregoryjhickman
      @gregoryjhickman  4 года назад

      Where are you going to start? :) Let me know if you want help.

  • @asherriyaal
    @asherriyaal Год назад +1

    Wow, how do I choose the best part of this to highlight?!
    This video is 🔥 all the way around. I shared it with several people who need to understand the importance of systems.
    For me, capturing the process As Is was a vital step

  • @tacsmith
    @tacsmith Год назад +1

    This is gold

  • @FearlessLeis
    @FearlessLeis 3 года назад +1

    In response to the end.
    Loom was helpful. Tranual and google docs suggestion.

  • @aliatmeh5543
    @aliatmeh5543 2 года назад +1

    thanks

  • @whyhasgooglemessedwithmych1423
    @whyhasgooglemessedwithmych1423 2 года назад

    This is awesome! So grateful that I found your channel. I think you are blending processes and systems together. A group of processes make up a system or a group of systems. For example sales onboarding would be a process which would be a part of a larger Fulfillment delivery system. that's my thinking, feel free to correct me if im wrong.

    • @gregoryjhickman
      @gregoryjhickman  2 года назад

      Yes, new client onboarding would be apart of the overall client experience / delivery engine.

  • @missmjl2468
    @missmjl2468 3 года назад

    When to create a system. Most helpful, not many mention that. Cheers

  • @YuriRadavchuk
    @YuriRadavchuk 3 года назад +1

    This is gold. The Futur indeed keeps following you! 👋

  • @joshuamweeka1381
    @joshuamweeka1381 2 месяца назад

    You really helped me am a farmer based in Africa (Zambia) I have been thinking why big companies like Coca-cola are not falling even when workers resign or the owner dies now you made to understand that it's a system that keeps the company afloat. I need too to learn how I can systemize my farm

  • @CashflowKris
    @CashflowKris 3 года назад +1

    Trainual shout out! Chris Ronzio is brilliant :)

  • @vlogswithcali444
    @vlogswithcali444 3 года назад +1

    Thank you so much hoping to find a system to fufill my orders and one to create content as well!!

  • @XenialStudiosPH
    @XenialStudiosPH 3 года назад

    Gold! 💪

  • @mariannepage20
    @mariannepage20 2 года назад +1

    Some great ideas here Greg. 👍 Best wishes from a fellow systems obsessive!

  • @cutechickiewaffles7476
    @cutechickiewaffles7476 10 месяцев назад

    Greg, thanks for the video. Would you please give me a snap shot of how one would organize this in folders within Google Docs? Thanks in advance

  • @shaikameershameer7150
    @shaikameershameer7150 3 года назад

    Your mentor feed back is awesome man. May Allah bless you with all the happiness. 🎉🎉🎉🎉

  • @madisonolivermays3814
    @madisonolivermays3814 3 года назад +1

    This was awesome! We've been using Trainual to write down everything, but this just opened my eyes to how we can be way more efficient in what processes we are creating. I wish I could see what your Trainual looks like to replicate.

    • @mariannepage20
      @mariannepage20 2 года назад

      Totally agree. I always encourage using Trainual alongside Loom. Loom is great for recording IT processes and walk-throughs, while Trainual is great for the platform to share it.

  • @muzingayengwenya4587
    @muzingayengwenya4587 3 года назад +1

    Reference book👍🤝

  • @ratanachannel6939
    @ratanachannel6939 Год назад +1

    Superb I need your help sir

  • @NetanelColish
    @NetanelColish Год назад +1

    tysjm!

  • @teamxtreme9861
    @teamxtreme9861 4 года назад +1

    dope. very very helpful.

    • @gregoryjhickman
      @gregoryjhickman  4 года назад

      What was most useful?

    • @teamxtreme9861
      @teamxtreme9861 4 года назад

      @@gregoryjhickman I am in the middle of scaling my business, always feeling overwhelmed, not sure where to start. 3rd year in business, and scaling without having systems documented, in place, kind of "improve on the fly" kind of thing, is impossible. Only now learning the details, and attempting to implement something. I wouldn't say any piece of information was most useful, but I would say how the information was presented was most useful. Simple, understandable, doable tasks that makes me feel better about starting.

    • @gregoryjhickman
      @gregoryjhickman  4 года назад +1

      @@teamxtreme9861 want to chat to see if we can help? You can send me an email

    • @teamxtreme9861
      @teamxtreme9861 4 года назад

      @@gregoryjhickman would truly appreciate that! I would love to.

    • @gregoryjhickman
      @gregoryjhickman  4 года назад

      Grab a time here: altagency.com/book

  • @SunTzu192
    @SunTzu192 3 года назад

    Great video Greg, are there any places I can find examples for Marketing, Sales and Fulfilment?

    • @gregoryjhickman
      @gregoryjhickman  3 года назад

      Thanks. marketing, sales and fulfillment what?

    • @SunTzu192
      @SunTzu192 3 года назад

      @@gregoryjhickman do you use flowcharts for each area? Or just have documented policies? I was hoping to see how you approach the marketing system in particular, a real bottleneck in my business.

  • @alecMh999
    @alecMh999 2 года назад +1

    Very small and new here, but was having trouble passing off what I can to my wife. This was great

    • @gregoryjhickman
      @gregoryjhickman  2 года назад

      What was your biggest takeaway? :)

    • @alecMh999
      @alecMh999 2 года назад

      @@gregoryjhickman I have workbooks made for accounting and scheduling and quotes. But I hadn’t thought about screen capturing everything and making a training workbook.

    • @gregoryjhickman
      @gregoryjhickman  2 года назад

      @@alecMh999 Boom! "sell the byproducts"

  • @samburuqueen2683
    @samburuqueen2683 4 года назад +2

    Super short and Helpful!!

  • @Explomaya
    @Explomaya 3 года назад +1

    Nice 👍

  • @KaiBuskirk
    @KaiBuskirk 2 года назад

    New Sub!

    • @gregoryjhickman
      @gregoryjhickman  2 года назад

      Welcome!

    • @KaiBuskirk
      @KaiBuskirk 2 года назад

      @@gregoryjhickman “ the GSD systems Man!” Love it! Let’s Get Stuff Done!

  • @hamilton_reacts
    @hamilton_reacts 4 года назад +3

    I don't know whether I gonna get your reply or not cause you are a busy person...Still, I wanna ask "Can you put an entertainment industry into a system??" For example "An ad film-maker company??" it is also one kind of entertainment industry...

    • @gregoryjhickman
      @gregoryjhickman  4 года назад +1

      Twilight Roamer can you clarify what you do as an ad film maker?

    • @hamilton_reacts
      @hamilton_reacts 4 года назад

      @@gregoryjhickman Let's say, I gonna make commercial ads for different kinds of products that will be shown on TV and Video sharing sites.

  • @Krobinslux
    @Krobinslux 2 года назад

    I listened to your channel...interesting, if you do not have any one that is during the line of work you are currently doing....how can you get a blueprint of a preexisting business systems....

    • @gregoryjhickman
      @gregoryjhickman  2 года назад

      Can you ask that a different way? Not sure I understand the question.

  • @qmsconceptstamil
    @qmsconceptstamil 11 месяцев назад

    I got better clarification

  • @ejerry4016
    @ejerry4016 3 года назад +1

    good

  • @deathgearknight5013
    @deathgearknight5013 Год назад

    system in-the-go

  • @joeymarino4925
    @joeymarino4925 2 года назад

    Do you leverage flow charts to explain the oversight of the system ?

    • @gregoryjhickman
      @gregoryjhickman  2 года назад

      For the key engines of our business yes. Things like the acquisition engine, delivery engine, innovation engine, onboarding, etc.

  • @purpose7571
    @purpose7571 Год назад +1

    If i create system should i make it 100% automated ? Or should I have to look into important tasks of my business like you know my business data

    • @gregoryjhickman
      @gregoryjhickman  Год назад

      You’ll always monitor any system and automaton you use.

  • @cameronhale-sanders8857
    @cameronhale-sanders8857 2 года назад +1

    How are you connecting the people to the system so they know what to do? As you will have tons of systems but which order do they do them in and how does the worker know? Do you have a separate document that goes step by step for what systems the job is responsible for? Would love to hear your thoughts on this.

    • @gregoryjhickman
      @gregoryjhickman  2 года назад +1

      I’ve done videos on how to train and onboard team members. It’s a combo of that and then knowing the system.
      There are only a handful of systems a business really needs.
      I’ve also talked about death by SOP. Most people over document.
      Every biz is different. So until I understand yours my feedback would be too general

    • @cameronhale-sanders8857
      @cameronhale-sanders8857 2 года назад

      ​@@gregoryjhickman I watched your video on organizing your systems and I have it structured such as Marketing & sales division, administrative, and fulfillment. Would you only put very important things as systems such as - New Brand Launch System, Email marketing system, Media buying system, Customer retention system

    • @cameronhale-sanders8857
      @cameronhale-sanders8857 2 года назад

      and how would you make sure which systems are supposed to be done in which order and by who? Thanks!

  • @FuZnxV3NOM
    @FuZnxV3NOM 2 года назад

    Client on boarding and client fulfillment feedback

  • @jaykkyawal2215
    @jaykkyawal2215 2 года назад +1

    Hi, I have been trying to build a system for a advertising business. But the problem I am facing is the things I don't know. How do I create a system for a particular task or job that I hv no idea about? I hv to spend time on research, study which takes lot of time

    • @gregoryjhickman
      @gregoryjhickman  2 года назад +1

      1. Systems are captured not created. So, if you don't have a process for doing it and don't know you need to 2) Borrow someone else's system to start and then make it your own.

    • @jaykkyawal2215
      @jaykkyawal2215 2 года назад

      @@gregoryjhickman I saw one of your video about borrowing from someone you know. But what if you don't have one. Do you need to hire someone and then capture? Or how does this work any reference video, book or link I can learn from?

    • @gregoryjhickman
      @gregoryjhickman  2 года назад +1

      @@jaykkyawal2215 The fastest way is to pay someone that has the system. That might be a consultant or coach, maybe a course.

  • @chrisrichard5019
    @chrisrichard5019 3 года назад

    Hello. My father runs a pizza store. Can I still schedule a call if it isn't related to agency or consulting business?

    • @gregoryjhickman
      @gregoryjhickman  3 года назад

      Hey Chris. We wouldn’t be the best fit for a pizza store unfortunately.

  • @michellelohorton8273
    @michellelohorton8273 2 года назад

    What tools do you use to manage the playbook?

    • @gregoryjhickman
      @gregoryjhickman  2 года назад

      Started with google docs. Been moving things over to Notion.